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  5. Basic Operation Manual

Canon 2711B019AB Basic Operation Manual

Other manuals for 2711B019AB: Brochure & Specs
Manual is about: User Manual

Summary of 2711B019AB

  • Page 1

    Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. Basic operation guide before using the machine documents and print media registering destinations in the address book copying fax printing scanning network settin...

  • Page 2: Manuals For The Machine

    M anuals f or the m achine manuals for the machine manuals for the machine the manuals for this machine are divided as follows. Please refer to them for detailed information. Read this manual first. Starter guide overview of machine functions set up the machine to suit your purposes set up the machi...

  • Page 3: Copying

    O ver view of the m achine f unc tions overview of the machine functions depending on the system configuration and product purchased, some functions may not be available. Copying you can use various copy functions. Basic operation guide copying (see on p. 4-1) e-manual copy faxing (mf4380dn/mf4370dn...

  • Page 4: Remote User

    O ver view of the m achine f unc tions remote user interface (mf4380dn/mf4370dn only) you can set and manage this machine easily and quickly from a computer. Basic operation guide settings from a pc (see on p. 9-1) e-manual settings from a pc network (mf4380dn/mf4370dn only) this machine can be conn...

  • Page 5: Contents

    V con ten ts contents manuals for the machne .................................. Preface ............................................................. V available features .............................................Viii how to use ths gude .................................... X symbols used in this...

  • Page 6: 5  Fax (Mf4380Dn/mf4370Dn/

    V contents con ten ts storng/edtng one-touch keys ................3-3 registering one-touch keys ........................ 3-3 editing one-touch keys ................................. 3-3 erasing one-touch keys ................................. 3-4 storng/edtng coded dal codes .............3-6 regist...

  • Page 7: 8  Network (Mf4380Dn/

    V contents con ten ts send start speed ........................................ 5-32 regsterng the outsde lne access number n the r-key .................................. 5-33 prntng receved documents on both sdes of paper .............................................. 5-34 reducng a receved documen...

  • Page 8

    V contents con ten ts fuser roller .......................................................10-5 scanning area ..................................................10-6 replacng the toner cartrdge ................. 10-9 when a message appears ...........................10-9 redistributing toner ............

  • Page 9: Preface

    V prefac e preface preface thank you for choosing a canon product. Before using the machine, please read the following instructions for your safety. Model names f156602 (mf4380dn/mf4370dn/mf4350d/mf4340d) f156600 (mf4330d/mf4320d) available features the procedures described in this manual are based ...

  • Page 10: How to Use This Guide

    X ho w t o u se this guide how to use this guide how to use this guide symbols used in this manual the following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning that may lead to death ...

  • Page 11

    X how to use this guide ho w t o u se this guide illustrations used in this manual illustrations used in this manual are the model mf4380dn. When there is any difference among mf4380dn, mf4370dn, mf4350d, mf4340d, mf4330d, and mf4320d, it is clearly indicated in the text, e.G., “for mf4380dn.” for i...

  • Page 12: Safety Precautions

    X saf et y p recautions safety precautions safety precautions important safety instructions except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous ...

  • Page 13: Location

    X safety precautions saf et y p recautions do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts...

  • Page 14

    X safety precautions saf et y p recautions mf4380dn mf4370dn mf4350d/mf4330d ● ● ●.

  • Page 15: Power Supply

    Xv safety precautions saf et y p recautions mf4340d/mf4320d do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact yo...

  • Page 16: Legal Notices

    Xv legal notic es legal notices legal notices as an energy star partner, canon inc. Has determined that this product meets the energy star program for energy efficiency. The international energy star office equipment program is an international program that promotes energy saving through the use of ...

  • Page 17: Copyright

    Xv legal notices legal notic es copyright copyright © 2009 by canon inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanica...

  • Page 18: Third Party Software

    Xv legal notices legal notic es (c) copyright © 1994, 1997 cygnus solutions. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising mater...

  • Page 19: Disclaimers

    Xv legal notices legal notic es the software subjected to the other conditions please refer to e-manual on a cd-rom bundled with this product, for more detail and corresponding license conditions. Disclaimers the information in this document is subject to change without notice. Canon inc. Makes no w...

  • Page 20: Laser Safety

    Xx laser s af et y laser safety laser safety laser safety information laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this equipment is hermetically sealed within the protective housing and external cover. No radiation can leak from the machine i...

  • Page 21

    Xx.

  • Page 22: Before Using The

    Bef or e u sing the m achine 1 before using the machine this chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Machine components .................................................1-2 exte...

  • Page 23: Machine Components

    Bef or e u sing the m achine 1-2 machine components machine components this section describes the parts names of the machine and their functions. External view (front) mf4380dn ● mf4370dn ●.

  • Page 24

    Bef or e u sing the m achine 1-3 machine components mf4350d/mf4330d ● mf4340d/mf4320d ●.

  • Page 25

    Bef or e u sing the m achine 1-4 machine components ①adf (automatic document feeder) holds documents and feeds them automatically into the scanning area. ②slide guides adjust to the width of the document. ③document feeder tray holds documents. ④document delivery tray receives documents. ⑤operation p...

  • Page 26: External View (Back)

    Bef or e u sing the m achine 1-5 machine components external view (back) mf4380dn ● mf4370dn ●.

  • Page 27

    Bef or e u sing the m achine 1-6 machine components mf4350d ● mf4330d ● mf4340d ● mf4320d ●.

  • Page 28

    Bef or e u sing the m achine 1-7 machine components ①ethernet port (mf4380dn/mf4370dn only) connect the network cable. ②usb port connect the usb (universal serial bus) cable. ③rear cover open this cover when clearing paper jams. ④power socket connect the power cord. ⑤telephone line jack connect the ...

  • Page 29: Operation Panel

    Bef or e u sing the m achine 1-8 operation panel operation panel this section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel. Main operation panel mf4380dn/mf4370dn/mf4350d/mf4340d mf4330d/mf4320d ● ●.

  • Page 30

    Bef or e u sing the m achine 1-9 operation panel ①[paper settings] key press to specify the paper size and type for the paper cassette or multi-purpose tray. ②[job cancel/status monitor] key press to check and cancel jobs being processed or waiting to be processed. ③[copy] key press to switch to the...

  • Page 31

    Bef or e u sing the m achine 1-10 operation panel ㉒[ ] key press to decrease the value for various settings. Also press to see the previous item in the menu. ㉓display displays messages and prompts during operation. Displays selection, text, and numbers when adjusting the settings. ㉔[report] key mf43...

  • Page 32

    Bef or e u sing the m achine 1-11 operation panel fax operation panel (mf4380dn/mf4370dn/mf4350d/mf4340d only) ①[hook] key press when you want to dial without lifting up the handset of the external telephone. ②[redial/pause] key press to redial the last dialed number when fax is standing by, or pres...

  • Page 33: Display (Standby Mode)

    Bef or e u sing the m achine 1-12 display (standby mode) display (standby mode) copy mode t e x t / p h o t o 1 1 0 0 % a 4 ①zoom ratio ②paper size ③quantity ④image quality ⑤density fax mode (mf4380dn/mf4370dn/ mf4350d/mf4340d only) f a x o n l y s t a n d a r d 3 1 / 1 2 2 0 0 8 w e d 1 5 : 5 0 ①da...

  • Page 34: Toner Cartridge

    Bef or e u sing the m achine 1-13 toner cartridge toner cartridge the average print yield of the canon genuine starter toner cartridge which comes with the machine is 1,000 pages, the canon genuine replacement toner cartridge is 2,000 pages. The page counts are on the basis of “iso/ iec 19752”* when...

  • Page 35: Checking The Toner Level

    Bef or e u sing the m achine 1-14 toner cartridge maintaining the toner cartridge note the following when handling the toner cartridge. Do not place the toner cartridge in fire. Toner powder is flammable. If there is a toner powder leakage, make sure not to inhale or touch the toner powder. If it co...

  • Page 36

    Bef or e u sing the m achine 1-15 toner cartridge ■ toner low 0 % 1 0 0 % t o n e r g a u g e ■ toner near empty 0 % 1 0 0 % t o n e r g a u g e ■ toner empty 0 % 1 0 0 % t o n e r g a u g e 2 press [stop/reset] to return to the standby mode..

  • Page 37: Entering Characters

    Bef or e u sing the m achine 1-16 entering characters entering characters for displays that require alphanumeric entries, follow the procedure below to enter characters. Example: enter . For details on entering characters, see “information about the keys,” in the starter guide or “set up the machine...

  • Page 38

    Bef or e u sing the m achine 1-17 telephone line settings telephone line settings settings (mf4380dn/ mf4370dn/mf4350d/mf4340d only) set the type of telephone line that is connected to the machine. If this setting is incorrect, you will be unable to communicate with other machines. Make sure to chec...

  • Page 39: Timer Settings

    Bef or e u sing the m achine 1-18 timer settings timer settings the timer settings enables you to set the sleep mode and the daylight saving time. Setting the sleep mode if the machine remains idle for a certain period of time, it automatically enters the sleep mode. The default settings are as foll...

  • Page 40

    Bef or e u sing the m achine 1-19 timer settings setting the daylight saving time in some countries or areas, time is advanced throughout the summer season. This is called “daylight saving time.” this section describes how to set the daylight saving time. The default setting is . This function is no...

  • Page 41

    Bef or e u sing the m achine 1-20 timer settings 13 press [ ] or [ ] to select , then press [ok]. 1 m o n t h e n d d a t e / t i m e 14 press [ ] or [ ] to select the month, then press [ok]. N o v e m b e r m o n t h 15 press [ ] or [ ] to select , then press [ok]. 2 w e e k e n d d a t e / t i m e...

  • Page 42: Documents

    D ocumen ts and p rin t m edia 2 documents and print media this chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents requirements ..........................................2-2 scanning a...

  • Page 43: Documents Requirements

    D ocumen ts and p rin t m edia 2-2 documents requirements documents requirements platen glass adf type plain paper thick documents photographs small documents (e.G., index cards) special types of paper (e.G., tracing paper* 1 , transparencies* 1 , etc.) books (height: maximum 24 mm) – – – – – – plai...

  • Page 44: Scanning Area

    D ocumen ts and p rin t m edia 2-3 scanning area scanning area make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use..

  • Page 45: Placing Documents

    D ocumen ts and p rin t m edia 2-4 placing documents placing documents this section describes how to place your documents on the platen glass and in the adf. On the platen glass 1 lift up the adf. 2 place a document face down. 3 align the document with the appropriate paper size marks. If your docum...

  • Page 46: Mf4350D/mf4330D Only)

    D ocumen ts and p rin t m edia 2-5 placing documents 4 gently lower the adf. The document is ready for scanning. When closing the adf, be careful not to get your fingers caught, as this may result in personal injury. Do not press down the adf forcefully, as this may damage the platen glass and cause...

  • Page 47: Paper Requirements

    D ocumen ts and p rin t m edia 2-6 paper requirements paper requirements paper cassette multi-purpose tray size (w × l) a4, b5, a5, executive, envelope (com10 (#10), monarch, dl, iso-c5 (162 × 229 mm), oficio, brazil-oficio, mexico-oficio, government-ltr, government-lgl, foolscap, ltr, lgl, 76 × 127...

  • Page 48: Printable Area

    D ocumen ts and p rin t m edia 2-7 printable area printable area the shaded area indicates the approximate printable area of a4 paper. Note that the margin widths listed are approximate and there may be slight variations in actual use..

  • Page 49: Loading Paper

    D ocumen ts and p rin t m edia 2-8 loading paper loading paper this section describes how to load paper in the paper cassette and the multi-purpose tray. The default paper size/type is set to and in the setting menu. When you load other size and/or type of paper, change the paper size/type setting b...

  • Page 50

    D ocumen ts and p rin t m edia 2-9 loading paper 5 fan the paper stack and even the edges. 6 load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (a) on the side paper guide. 7 adjust the paper guide rail to match the size of paper. 8 clos...

  • Page 51

    D ocumen ts and p rin t m edia 2-10 loading paper for mf4350d/mf4340d/mf4330d/ mf4320d 1 open the paper feeding tray. 2 take out the dust cover from inside the machine. 3 slide out the paper guide rail (a). ● 4 slide the side paper guides (a) to match the size of paper. If the paper guides do not fi...

  • Page 52: In The Multi-Purpose Tray

    D ocumen ts and p rin t m edia 2-11 loading paper 6 load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (a) on the side paper guide. 7 adjust the paper guide rail to match the size of paper. 8 aligning the protrusions (a) on the both sides...

  • Page 53

    D ocumen ts and p rin t m edia 2-12 loading paper 2 when setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.E., closer to the stamp) f...

  • Page 54

    D ocumen ts and p rin t m edia 2-13 loading paper 2 when setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.E., closer to the stamp) f...

  • Page 55: Setting Paper Size And Type

    D ocumen ts and p rin t m edia 2-14 setting paper size and type setting paper size and type this section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow...

  • Page 56: For The Multi-Purpose Tray

    D ocumen ts and p rin t m edia 2-15 setting paper size and type for the multi-purpose tray 1 press [paper settings] repeatedly to select , then press [ok]. M p t r a y 2 press [ ] or [ ] to select the paper size, then press [ok]. A 4 p a p e r s i z e ex. You can select from the following paper size...

  • Page 57

    D ocumen ts and p rin t m edia 2-16.

  • Page 58: Registering Destinations

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3 registering destinations in the address book (mf4380dn/mf4370dn/mf4350d/mf4340d only) this chapter describes how to register destinations in the address book, and how to edit and erase registered informat...

  • Page 59: About The Address Book

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-2 about the address book about the address book the address book is a feature used for storing fax numbers. The address book is divided into one-touch keys and coded dial codes. You can store up to 7 dest...

  • Page 60: Registering One-Touch Keys

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-3 storing/editing one-touch keys storing/editing one-touch keys this section describes how to register destinations for one-touch keys and to edit the registered one-touch keys. Registering one-touch keys...

  • Page 61: Erasing One-Touch Keys

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-4 storing/editing one-touch keys 4 press [ ] or [ ] to select the one- touch key (01 to 07) you want to edit, then press [ok]. [ 0 1 ] c a n o n a 1 - t o u c h s p d d i a l ex. You can also select a one...

  • Page 62

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-5 storing/editing one-touch keys 6 press and hold [clear] to erase the fax number, then press [ok]. T e l n u m b e r e n t r y if you erase the fax number, the registered name is cleared automatically. 7...

  • Page 63: Registering Coded Dial Codes

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-6 storing/editing coded dial codes storing/editing coded dial codes this section describes how to register destinations for coded dial codes and to edit the registered coded dial codes. Registering coded ...

  • Page 64: Erasing Coded Dial Codes

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-7 storing/editing coded dial codes 4 press [ ] or [ ] to select the coded dial code (00 to 99) you want to edit, then press [ok]. [ * 0 0 ] c a n o n c c o d e d d i a l ex. You can also select a coded di...

  • Page 65

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-8 6 press and hold [clear] to erase the fax number, then press [ok]. T e l n u m b e r e n t r y if you erase the fax number, the registered name is cleared automatically. 7 press [stop/reset] to return t...

  • Page 66: Registering Group Addresses

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-9 storing/editing recipients for group dialing storing/editing recipients for group dialing this section describes how to register destinations for group addresses and to edit the registered group address...

  • Page 67

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-10 storing/editing recipients for group dialing adding new destination to group 1 press [menu]. 2 press [ ] or [ ] to select book set.>, then press [ok]. 6 a d d r e s s b o o k s e t . M e n u 3 press [ ...

  • Page 68: Changing Group Name

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-11 storing/editing recipients for group dialing 7 press [ok]. [ 0 2 ] c a n o n e n o . 0 0 2 = 1 2 3 x x x x x x ex. 8 press [stop/reset] to return to the standby mode. Changing group name 1 press [menu]...

  • Page 69

    Reg ist er ing d estina tions in the a ddr ess b ook (mf4380dn/mf4370dn/mf4350d/mf4340d only) 3-12 storing/editing recipients for group dialing 5 press [ok]. C a n o n g r o u p n a m e [ a ] ex. 6 press [clear] repeatedly until all recipients are deleted, then press [ok]. N o . 0 0 1 = when you del...

  • Page 70: Copying

    Cop ying 4 copying this chapter describes the copying features. Overview of copy functions .......................................4-2 basic copying method ................................................4-4 canceling copy jobs ....................................................4-5 selecting image q...

  • Page 71: Overview of Copy Functions

    Cop ying 4-2 overview of copy functions overview of copy functions in addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p. 4-6) (p. 4-8).

  • Page 72

    Cop ying 4-3 overview of copy functions (p. 4-10) (p. 4-18) (p. 4-15).

  • Page 73: Basic Copying Method

    Cop ying 4-4 basic copying method basic copying method this section describes the basic procedure for copying. 1 place documents on the platen glass or load them in the adf. For details, see “placing documents,” on p. 2-4. Close the adf/platen glass cover after placing your documents. For documents ...

  • Page 74: Canceling Copy Jobs

    Cop ying 4-5 canceling copy jobs canceling copy jobs you can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. 1 press [stop/reset]. 2 when the message appears, press [ ] to select . C a n c e l c o p y i n g ? The job is canceled, and the c...

  • Page 75: Selecting Image Quality

    Cop ying 4-6 selecting image quality selecting image quality you can adjust the image quality of copies according to the types of documents. A correct selection is necessary for the optimal reproduction of the colors of the document. These settings return to the default values if the machine remains...

  • Page 76

    Cop ying 4-7 selecting image quality 4 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 1 0 0 % a 4 5 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is complete...

  • Page 77: Adjusting Density

    Cop ying 4-8 adjusting density adjusting density you can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is (5). Adjusting automatically you can adjust the density to the most appropriate level for the document automatically. 1 ...

  • Page 78: Adjusting Manually

    Cop ying 4-9 adjusting density adjusting manually you can adjust the density to the most appropriate level for the document manually. 1 place documents. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [density] to select the manual mode. 4 press [ ] or [ ] to adjust the copy...

  • Page 79: Enlarge/reduce Images

    Cop ying 4-10 enlarge/reduce images enlarge/reduce images you can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is . Preset zoom you can enlarge or reduce standard size...

  • Page 80: Custom Copy Ratio

    Cop ying 4-11 4 press [ ] or [ ] to select the copy ratio, then press [ok]. 7 0 % a 4 a 5 p r e s e t r a t i o ex. → a4> → b5> → a4> → b5> → a5> → a5> when in the settings> menu is set to or , the preset copy ratios change as follows: inches: 50%, 64%, 78%, 100%, 129%, 200% a: 50%, 70%, 100%, 141%,...

  • Page 81

    Cop ying 4-12 enlarge/reduce images 5 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 9 5 % a 4 ex. 6 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is complet...

  • Page 82: Collating Copies

    Cop ying 4-13 collating copies collating copies you can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both “2-sided copying,” (see p. 4-18) and “multiple documents onto one sheet (2 on 1),” (see p. 4-15...

  • Page 83

    Cop ying 4-14 collating copies 3 press [collate/2 on 1]. C o l l a t e c o l l a t e / 2 o n 1 if you want to use and “2 on 1 combination” (see p. 4-15) at the same time, select , then press [ok]. If you want to use and the 2- sided copying at the same time, go to step 3 of “1 to 2-sided copying” (s...

  • Page 84: 2 On 1 Combination

    Cop ying 4-15 multiple documents onto one sheet (2 on 1) multiple documents onto one sheet (2 on 1) this mode enables you to reduce two-page documents to fit on one sheet of paper (1-sided/ 2-sided). 2 on 1 combination 2 on 1 mode automatically reduces two documents to fit on the selected paper size...

  • Page 85: Copying Id Card

    Cop ying 4-16 multiple documents onto one sheet (2 on 1) 2 press [copy]. 3 press [collate/2 on 1] repeatedly to select , then press [ok]. 2 o n 1 c o l l a t e / 2 o n 1 if you want to use and “collating copies” (see p. 4-13) at the same time, select , then press [ok]. If you want to use and the 2-s...

  • Page 86

    Cop ying 4-17 multiple documents onto one sheet (2 on 1) 4 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 1 0 0 % * a 4 5 press [start]. 6 turn and place the card. Place the card as indicated below. Align the center of a card with the arrow mark. 7 press [st...

  • Page 87: 2-Sided Copying

    Cop ying 4-18 2-sided copying 2-sided copying this mode enables you to make 2-sided copies from 1-sided or 2-sided documents, or make 1-sided copies from 2-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both “coll...

  • Page 88: 1 to 2-Sided Copying

    Cop ying 4-19 2-sided copying 1 to 2-sided copying you can make 2-sided copies from 1-sided documents. 1 place documents. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [2-sided] to select 2-sided>, then press [ok]. 1 > 2 - s i d e d 2 - s i d e d if there are odd number of...

  • Page 89: Only)

    Cop ying 4-20 2-sided copying 2 to 2-sided copying (mf4380dn only) you can make 2-sided copies from 2-sided documents. 1 place documents in the adf. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [2-sided] repeatedly to select 2-sided>, then press [ok]. 2 > 2 - s i d e d 2 ...

  • Page 90: Only)

    Cop ying 4-21 2-sided copying 2 to 1-sided copying (mf4380dn only) you can make 1-sided copies from 2-sided documents. 1 place documents in the adf. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [2-sided] to select 1-sided>, then press [ok]. 2 > 1 - s i d e d 2 - s i d e d...

  • Page 91: Selecting Paper Size Group

    Cop ying 4-22 selecting paper size group selecting paper size group this section describes how to select the paper size group. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 4 c o p y s e t t i n g s m e n u 3 press [ ] or [ ] to select group>, then...

  • Page 92: Changing Standard Mode

    Cop ying 4-23 changing standard mode changing standard mode the standard mode is the combination of copy modes that the machine automatically applies when the power is turned on, or when [stop/reset] is pressed. You can change the standard mode to suit your needs. The default settings are the follow...

  • Page 93: Viewing Copy Settings

    Cop ying 4-24 viewing copy settings viewing copy settings you can check the current copy settings for , , , and copy>. 1 press [job cancel/status monitor] repeatedly to select , then press [ok]. V i e w s e t t i n g s the current settings for , , , and appear on the lcd display. 2 o n 1.

  • Page 94: Fax

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5 fax (mf4380dn/mf4370dn/ mf4350d/mf4340d only) this chapter describes how to use fax functions. Overview of fax functions ..........................................5-2 introduction to using fax functions ..........................5-4 methods for receivin...

  • Page 95: Overview of Fax Functions

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-2 overview of fax functions overview of fax functions in addition to the super g3 fax function, you can send faxes from your computer. You can also forward received fax documents to specified destinations. (p. 5-13) (p. 5-17) (p. 5-25) (p. 5-24) (p. 5-2...

  • Page 96

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-3 overview of fax functions (p. 5-19) (p. 5-44) (p. 5-39).

  • Page 97: Methods For Receiving Faxes

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-4 introduction to using fax functions introduction to using fax functions this section describes the settings you need to make before using fax functions. Make sure to set the following items first: your fax number register your machine’s fax number. (s...

  • Page 98

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-5 introduction to using fax functions faxonly in this mode, the machine receives documents automatically. Select this mode if you use the machine for fax operations only, and not for voice communications using an external telephone. Before using this mo...

  • Page 99

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-6 introduction to using fax functions faxtel in this mode, the machine receives documents automatically for fax calls and rings for telephone calls. Before using this mode make sure to do the following: connect your external telephone to the machine. (s...

  • Page 100

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-7 introduction to using fax functions ansmode in this mode, the machine receives documents automatically for fax calls and your answering machine records a message for telephone calls. Before using this mode make sure to do the following: connect your e...

  • Page 101

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-8 introduction to using fax functions manual in this mode, you can monitor all incoming calls by picking up the handset each time your telephone rings. This mode is a suitable option if you expect to use the machine mainly as a telephone, and only occas...

  • Page 102

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-9 introduction to using fax functions net switch in this mode, the machine distinguishes between fax and voice calls. This mode is available for certain countries only and requires subscription to a network switch service. Telstra faxstream™ duet (only ...

  • Page 103: Selecting The Receive Mode

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-10 introduction to using fax functions selecting the receive mode you can set the fax receive mode to suit your needs. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 5 f a x s e t t i n g s m e n u 3 pr...

  • Page 104

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-11 introduction to using fax functions if you cannot make telephone calls using an external telephone when the receive mode is set to , make the settings described below. [menu] → → → set to . If the problem persists, set to 2>. * the default setting is...

  • Page 105: Number

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-12 introduction to using fax functions registering the machine’s name your name or company’s name must be registered as the machine’s name. When you send a document, the name that you registered is printed as the sender’s name on the recipient’s paper. ...

  • Page 106: Sending Fax Documents

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-13 sending fax documents sending fax documents this section describes the settings and procedures for sending fax documents. Basic methods for sending faxes this section describes the flow of sending faxes. 1 place documents. 2 press [fax]. 3 adjust any...

  • Page 107: Calling The Recipient Before

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-14 sending fax documents 2 press [fax]. 3 press [r] to access the outside line. 4 use – [numeric keys] to enter the fax number. = r 0 3 1 x x x x x x ex. 5 press [start]. When you set the documents on the platen glass, press [ ] or [ ] to select the doc...

  • Page 108: Dialing

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-15 sending fax documents 5 press [hook] or pick up the optional handset or handset of your external telephone. If you press [hook], you can temporarily adjust the monitor tone volume with [ ] and [ ]. 6 dial the recipient’s fax number. Make sure to conf...

  • Page 109: Pauses)

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-16 sending fax documents 5 enter the numbers requested by the information service using – [numeric keys]. = 0 3 1 x x x x x t 7 8 9 # ex. 6 if you want to receive faxes, press [start]. If you are using the external telephone, hang up the handset after p...

  • Page 110: Basic Methods For Sending Pc

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-17 sending fax documents basic methods for sending pc faxes this section describes the flow of sending pc faxes. Make sure that the fax driver is installed. For details on the fax driver settings, see “fax,” in the e-manual. Sending documents from a com...

  • Page 111

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-18 canceling sending fax documents canceling sending fax documents follow this procedure to cancel a transmission in progress. You can also cancel a transmission from the status monitor screen. (see “checking/deleting fax transmission documents,” on p. ...

  • Page 112: Specifying Destinations

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-19 specifying destinations specifying destinations this section describes how to specify a fax destination. You can select a destination stored in a one-touch key or coded dial codes, or specify a new destination. Specifying a new fax number you can spe...

  • Page 113: Using The One-Touch Keys

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-20 specifying destinations using the one-touch keys you can specify up to seven destinations using one- touch keys. To use this feature, you need to first register destinations in one- touch keys. (see “registering one-touch keys,” on p. 3-3.) 1 place d...

  • Page 114: Using The Group Addresses

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-21 specifying destinations 5 enter the desired two-digit code (00 to 99) with – [numeric keys]. [ 0 2 ] s a l e s = 0 3 1 x x x x x x ex. If you entered a wrong code, press [stop/ reset], then try again from step 3. 6 press [start]. When you place the d...

  • Page 115: One Location (Broadcasting)

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-22 specifying destinations 2 press [fax]. 3 adjust any necessary scan settings for your documents. For details, see “adjusting density,” on p. 5-24, and “selecting image quality,” on p. 5-25, and “2- sided document (mf4380dn only),” on p. 5-26. 4 press ...

  • Page 116

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-23 specifying destinations 1 place documents. 2 press [menu]. 3 press [ ] or [ ] to select , then press [ok]. 3 b r o a d c a s t m e n u 4 specify the destination. N o . 0 0 1 = use – , [numeric keys] and [tone], one-touch keys, coded dial codes, or [a...

  • Page 117: Adjusting Density

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-24 adjusting density adjusting density you can adjust the density to the most appropriate level for the document you send. 1 place documents. 2 press [fax]. 3 press [density]. 4 press [ ] or [ ] to adjust the density, then press [ok]. - l t d k + d e n ...

  • Page 118: Selecting Image Quality

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-25 selecting image quality selecting image quality you can adjust the image quality of the document you send. The higher image quality you set, the better the output will be, but the longer the transmission will take. The default setting is . 1 place do...

  • Page 119

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-26 2-sided document (mf4380dn only) 2-sided document (mf4380dn only) you can set the machine to automatically turn over 2-sided documents that are placed in the adf, and scan each side separately. 1 place documents in the adf. 2 press [fax]. 3 press [2-...

  • Page 120: Redialing Manually

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-27 redialing when the line is busy redialing when the line is busy if the recipient’s line is busy or if there is no answer, you can redial the same fax number manually or set the machine to redial automatically. Redialing manually 1 place documents. 2 ...

  • Page 121

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-28 redialing when the line is busy 4 press [ ] or [ ] to select redial>, then press [ok]. 1 a u t o r e d i a l t x s e t t i n g s 5 press [ ] or [ ] to select or , then press [ok]. O n a u t o r e d i a l : redials automatically when a transmission fa...

  • Page 122

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-29 checking the dial line before sending checking the dial line before sending the following redirection problem may happen with certain kinds of fax machines on the market made by companies other than canon. The dialing line chck mode prevents this rar...

  • Page 123: Changing Standard Mode

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-30 changing standard mode changing standard mode this mode enables you to specify the standard scan settings for density and image quality. 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 5 f a x s e t t i n g s m e n u 3 press ...

  • Page 124

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-31 printing the tx terminal id printing the tx terminal id the tx terminal id setting enables you to specify whether the terminal id information is printed at the top of every document that you send via fax. Information such as your fax number and name ...

  • Page 125: Send Start Speed

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-32 send start speed send start speed this function enables you to change the send start speeds, which is useful when there is difficulty initiating the sending of a document. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings...

  • Page 126: In The R-Key

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-33 registering the outside line access number in the r-key registering the outside line access number in the r-key if your machine is connected through a pbx (private branch exchange), it is necessary to set the access method. If you register the outsid...

  • Page 127: Of Paper

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-34 printing received documents on both sides of paper printing received documents on both sides of paper you can print received documents on both sides of the paper you select. This enables you to save paper. The default setting is . You can print the r...

  • Page 128: Reducing A Received Document

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-35 reducing a received document reducing a received document you can set the machine to automatically reduce received documents so that the whole document is printed within the printable area of the paper. The default setting is . 1 press [menu]. 2 pres...

  • Page 129: Document

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-36 printing footer information on a received document printing footer information on a received document you can set whether to insert the machine’s fax number and the sender information on received faxes. The default setting is . 1 press [menu]. 2 pres...

  • Page 130: Runs Out

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-37 specifying the way of printing when toner runs out specifying the way of printing when toner runs out this function enables you to continue printing received fax documents or reports when the toner has run out. The default setting is . When is set to...

  • Page 131: Setting The Incoming Ring

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-38 setting the incoming ring setting the incoming ring this function enables you to activate the ring alert of the external telephone if is set to . Selecting enables you to distinguish between the fax reception and answer voice calls when you pick up t...

  • Page 132

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-39 receiving documents manually with an external telephone (remote rx) receiving documents manually with an external telephone (remote rx) you can connect one external telephone to the machine. When the telephone rings with the machine in the manual rec...

  • Page 133: Receiving Documents With The

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-40 receiving documents manually with an external telephone (remote rx) receiving documents with the remote reception follow this procedure to receive fax documents using the remote reception. Before using the remote reception to receive fax documents, m...

  • Page 134

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-41 selecting the receive mode for printing selecting the receive mode for printing you can select whether the machine stores all received pages in the memory before printing them out or prints each page as it is received. The default setting is . 1 pres...

  • Page 135: Unidentified Senders

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-42 rejecting incoming faxes from the unidentified senders rejecting incoming faxes from the unidentified senders this function enables you to reject incoming faxes from senders who do not transmit their fax numbers (telephone numbers) to your machine. T...

  • Page 136: Receive Start Speed

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-43 receive start speed receive start speed this function enables you to change the receive start speeds, which is useful when there is difficulty initiating the receiving of a document. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to sele...

  • Page 137

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-44 receiving documents in memory without printing out (memory lock reception) receiving documents in memory without printing out (memory lock reception) normally a document prints as soon as you receive it. However, there may be occasions when you want ...

  • Page 138

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-45 receiving documents in memory without printing out (memory lock reception) 7 if you want to set or change a password for the memory lock mode, use – [numeric keys] to enter the memory reception password (up to seven digits), then press [ok]. 1 2 p a ...

  • Page 139: Memory Lock Reception Mode

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-46 printing all documents stored in the memory lock reception mode printing all documents stored in the memory lock reception mode 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 1 1 s y s t e m s e t t i n g s m e n u if the sy...

  • Page 140: Memory

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-47 forwarding received fax documents in memory forwarding received fax documents in memory you can redirect the fax documents received in memory to the specified destination. 1 press [job cancel/status monitor] repeatedly to select , then press [ok]. T ...

  • Page 141: Documents In Memory

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-48 checking/changing the status of fax documents in memory checking/changing the status of fax documents in memory the status monitor screen enables you to view and change the status of fax documents in memory. Checking/deleting fax transmission documen...

  • Page 142: Documents

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-49 checking/changing the status of fax documents in memory checking/deleting fax reception documents you can delete the received documents in memory. You can also forward received documents in memory to a desired destination. 1 press [job cancel/status ...

  • Page 143

    Fax (mf4380dn/mf4370dn/mf4350d/mf4340d only) 5-50

  • Page 144: Printing

    Prin ting 6 printing this chapter describes the basic print features. Overview of the print functions .................................6-2 introduction to using print functions .......................6-4 printing documents from a computer.......................6-5 scaling documents ....................

  • Page 145

    Prin ting 6-2 overview of the print functions overview of the print functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 6-7) (p. 6-10).

  • Page 146

    Prin ting 6-3 overview of the print functions (p. 6-9).

  • Page 147

    Prin ting 6-4 introduction to using print functions introduction to using print functions make sure that the printer driver is installed. For installing the driver to send a print job to the machine over a network, see “network connection (mf4380dn/mf4370dn only),” in the starter guide. For installi...

  • Page 148

    Prin ting 6-5 printing documents from a computer printing documents from a computer this section is the explanation of the basic procedure for printing from a computer (printer driver). Make sure that the printer driver is installed on your computer. To check if the driver is installed, see “set up ...

  • Page 149

    Prin ting 6-6 5 click [print]. Printing begins. If you want to cancel printing, see “checking and canceling print jobs,” on p. 6-11..

  • Page 150: Scaling Documents

    Prin ting 6-7 scaling documents scaling documents you can enlarge or reduce documents to match the output paper size, such as reducing a document created in a4 size to print on b5, or enlarging a document created in b5 size to print on a4. There are two methods for scaling a document: select the out...

  • Page 151

    Prin ting 6-8 scaling documents 3 select the output size of the document from [output size]. The document is scaled automatically according to the settings made in [page size] and [output size]. 4 if you want to increase or decrease the magnification manually, select [manual scaling] → specify the s...

  • Page 152

    Prin ting 6-9 printing multiple pages on one sheet printing multiple pages on one sheet this mode enables you to reduce multiple pages to fit onto one sheet of paper. You can make well-organized documents by editing multiple materials onto one sheet. And you can cut down print costs by saving papers...

  • Page 153: 2-Sided Printing

    Prin ting 6-10 2-sided printing 2-sided printing 2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying in large quantities. The display may differ according to the operating system, as well as the type and version of the printer driver. 1 open the ...

  • Page 154

    Prin ting 6-11 checking and canceling print jobs checking and canceling print jobs you can check the status of print jobs and cancel a job before the printing starts. Make sure that the processing/data indicator is on or blinking. When the processing/data indicator is off, there are no jobs in the m...

  • Page 155

    Prin ting 6-12.

  • Page 156: Scanning

    Scanning 7 scanning this chapter describes how to use scanner functions. Overview of scanner functions ..................................7-2 introduction to using scanner functions ..................7-3 for scanning documents to a computer connected with usb cable ......................................

  • Page 157

    Scanning 7-2 overview of scanner functions overview of scanner functions you can retrieve documents scanned with this machine to your computer connected with a usb cable. You can also scan documents over the network. * mf4350d/mf4340d/mf4330d/mf4320d are not supported for scanning documents over the...

  • Page 158: Mf4370Dn Only)

    Scanning 7-3 introduction to using scanner functions introduction to using scanner functions this section describes the things that you must do before using scanner functions. Make sure to set the following items first: for scanning documents to a computer connected with usb cable usb scanner driver...

  • Page 159: Basic Scanning Operations

    Scanning 7-4 basic scanning operations basic scanning operations this section describes the basic procedures for scanning documents. Scanning documents to a computer connected with usb cable this section describes the basic procedure for using the operation panel of the machine to scan via usb. Scan...

  • Page 160: Connected With Usb Cable

    Scanning 7-5 basic scanning operations sending documents from a computer and scanning documents over the network cannot be processed at the same time. If this happens, these documents are handled differently depending on the following: if you send pc documents when the machine is scanning documents,...

  • Page 161

    Scanning 7-6.

  • Page 162: Network

    Net w or k 8 network (mf4380dn/ mf4370dn only) this chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for setting up network .............................8-2 what is the network? ..............................

  • Page 163

    Net w or k 8-2 flowchart for setting up network flowchart for setting up network follow the procedures in the flowchart below to set up each network function..

  • Page 164: What Is The Network?

    Net w or k 8-3 what is the network? What is the network? In the computer field, a network is a system of interconnected computers that communicate with each other. “internet” and “lan” are the two most common words used to refer to networks. The internet is the vast network to which computers all ov...

  • Page 165

    Net w or k 8-4 overview of network functions overview of network functions this section describes actions you can perform using the network function..

  • Page 166: Settings From A

    Settings fr om a pc 9 settings from a pc (mf4380dn/mf4370dn only) this chapter describes how to use remote ui functions. Overview of remote ui ...............................................9-2 starting the remote ui................................................9-4.

  • Page 167: Overview of Remote Ui

    Settings fr om a pc 9-2 overview of remote ui overview of remote ui the remote ui enables you to check the machine’s status and manage the machine’s functions from a computer on the network using a web browser. Using the computer keyboard, the management process, such as entering addresses to the ad...

  • Page 168

    Settings fr om a pc 9-3 overview of remote ui by using remote ui, you can set and confirm following functions. For details, see online help..

  • Page 169: Starting The Remote Ui

    Settings fr om a pc 9-4 starting the remote ui starting the remote ui to start the remote ui, follow the procedure described below. Before you start the remote ui, perform the following: select in located in the , and verify the ip address of the machine. If you do not know the ip address, consult w...

  • Page 170

    Settings fr om a pc 9-5 starting the remote ui 4 enter the required data. The required data differ depending on the authentication mode you are using. ■ for default settings: ① select [administrator mode] or [end-user mode]. ② in case of end-user mode, enter the user name. ■ in case that system mana...

  • Page 171

    Settings fr om a pc 9-6 starting the remote ui 6 operate the machine. Now you can manage the machine on the web browser. For details, see “settings from a pc,” in the e- manual..

  • Page 172: Maintenance

    M ain tenanc e 10 maintenance this chapter describes how to perform routine cleaning operations, and replace toner cartridge. Cleaning the machine ...............................................10-2 exterior ................................................................................. 10-2 inter...

  • Page 173: Cleaning The Machine

    10-2 m ain tenanc e cleaning the machine cleaning the machine note the following before cleaning your machine: make sure no documents are stored in memory, then turn off the main power switch and disconnect the power cord. Use a soft cloth to avoid scratching the components. Do not use tissue paper,...

  • Page 174

    10-3 m ain tenanc e cleaning the machine 3 lift the scanning platform (a) until it is locked. (you will hear an audible “click.”) 4 hold the grip (a) on the right front side of the toner cover. 5 open the toner cover. 6 remove the toner cartridge. Do not touch the rollers and parts which have labels...

  • Page 175

    10-4 m ain tenanc e cleaning the machine 7 use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior. Do not touch the fixing assembly (a) as it becomes very hot during use. Do not touch the transfer roller (b) as this can damage the machine. If loose to...

  • Page 176: Fuser Roller

    10-5 m ain tenanc e cleaning the machine 12 close the toner cover. 13 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. – – 14 reconne...

  • Page 177: Scanning Area

    10-6 m ain tenanc e cleaning the machine ■ for mf4350d/mf4340d/mf4330d/mf4320d 4 press [ ] or [ ] to select cleaning>, then press [ok]. 1 f i x . U n i t c l e a n i n g a d j u s t . / c l e a n i n g cleaning starts. Throw away the cleaning paper after use. Scanning area keep the scanning area cle...

  • Page 178

    10-7 m ain tenanc e cleaning the machine adf (for mf4380dn) if your documents have black streaks or appear dirty after copying them using the adf, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the adf scanning area and roller. 1 turn off the main power switch...

  • Page 179

    10-8 m ain tenanc e cleaning the machine adf (for mf4370dn/mf4350d/ mf4330d) if your documents have black streaks or appear dirty after copying them using the adf, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the adf scanning area and roller. 1 turn off the ...

  • Page 180: When A Message Appears

    10-9 m ain tenanc e replacing the toner cartridge replacing the toner cartridge this section describes how to replace or handle the toner cartridges and precautions on storing them. When a message appears toner cartridges are consumable products. If the toner is running low or out during printing, a...

  • Page 181: Redistributing Toner

    10-10 m ain tenanc e replacing the toner cartridge redistributing toner when the toner is running low, the message appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease. Do not touch the rollers and par...

  • Page 182

    10-11 m ain tenanc e replacing the toner cartridge 6 gently rock the toner cartridge several times to evenly distribute toner inside. 7 hold the toner cartridge by its handle (a). Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exp...

  • Page 183: A New One

    10-12 m ain tenanc e replacing the toner cartridge 11 close the toner cover. 12 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. – – ...

  • Page 184

    10-13 m ain tenanc e replacing the toner cartridge 2 lift the scanning platform (a) until it is locked. (you will hear an audible “click.”) 3 hold the grip (a) on the right front side of the toner cover. 4 open the toner cover. 5 remove the toner cartridge. 6 take out the new toner cartridge from th...

  • Page 185

    10-14 m ain tenanc e replacing the toner cartridge 7 gently rock the toner cartridge several times to evenly distribute toner inside. 8 place the toner cartridge on a flat surface and pull the seal completely out. If toner is adhered on the removed seal, be careful that your hands or clothes do not ...

  • Page 186

    10-15 m ain tenanc e replacing the toner cartridge 11 push the toner cartridge to make sure it is properly set in the machine. 12 hold the grip (a) on the right front side of the toner cover. 13 close the toner cover. 14 lower the scanning platform. Be careful not to get your fingers caught. If you ...

  • Page 187: Transporting The Machine

    10-16 m ain tenanc e transporting the machine transporting the machine this section describes the required procedures before transporting the machine. For mf4380dn/mf4370dn follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. 1 turn off the main p...

  • Page 188

    10-17 m ain tenanc e transporting the machine 8 remove the toner cartridge. To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is...

  • Page 189

    10-18 m ain tenanc e transporting the machine 13 open the front panel of the paper cassette. 14 remove the paper from the paper cassette. 15 remove the paper cassette by lifting up the front-end of the paper cassette and pulling it forward. 16 detach the document feeder tray. For mf4380dn, skip to s...

  • Page 190: For Mf4350D/mf4340D/mf4330D/

    10-19 m ain tenanc e transporting the machine for mf4350d/mf4340d/mf4330d/ mf4320d follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. 1 turn off the main power switch. 2 disconnect the power cord and all the cables from the back of the machine. ...

  • Page 191

    10-20 m ain tenanc e transporting the machine 8 remove the toner cartridge. To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is...

  • Page 192

    10-21 m ain tenanc e transporting the machine 13 remove the paper from the paper feeding tray. 14 store the dust cover inside the machine. 15 push the paper guide rail, and then close the paper feeding tray. 16 detach the document feeder tray. For mf4340d and mf4320d, skip to step 17. 17 make sure a...

  • Page 193

    10-22 m ain tenanc e.

  • Page 194: Troubleshooting

    Troubleshooting 11 troubleshooting this chapter describes how to respond to paper and document jams, as well as to error messages. Clearing jams .............................................................11-2 document jams ................................................................ 11-2 paper...

  • Page 195: Clearing Jams

    11-2 troubleshooting clearing jams clearing jams when , or appears on the display, remove jammed paper from the machine first, then from the paper cassette or multi-purpose tray if necessary. Check the following if you experience repeated paper jams: fan and tap the paper stack on a flat surface bef...

  • Page 196

    11-3 troubleshooting clearing jams 3 open the inner cover, holding it by its front tab (a). 4 lift the release lever (a) until it clicks into place. 5 remove the jammed document. Do not force a jammed document out of the machine as it may tear. 6 return the release lever (a) to its original position...

  • Page 197

    11-4 troubleshooting clearing jams 9 open the adf and then hold both sides of any jammed documents and gently pull them out. 10 close the adf. Be careful not to get your fingers caught. For mf4370dn/mf4350d/mf4330d 1 open the adf cover. ● 2 hold both sides of any jammed documents and gently pull the...

  • Page 198: Paper Jams

    11-5 troubleshooting clearing jams 5 open the adf and then hold both sides of any jammed documents and gently pull them out. 6 close the adf. Be careful not to get your fingers caught. Paper jams when or cover> appears on the display, remove jammed paper from the inside of the machine first, then fr...

  • Page 199

    11-6 troubleshooting clearing jams 3 hold the grip (a) on the right front side of the toner cover. 4 open the toner cover. 5 remove the toner cartridge from the machine. Do not touch the rollers and parts which have labels “caution! Hot surface avoid contact” on. They become very hot during use. Rem...

  • Page 200

    11-7 troubleshooting clearing jams 6 hold both sides of the jammed paper and gently pull it out. 7 gently pull the jammed paper between the fixing assembly (a) and transfer roller (b) until the leading edge emerges from the machine. Do not touch the fixing assembly (a) as it becomes very hot during ...

  • Page 201

    11-8 troubleshooting clearing jams 10 insert the toner cartridge so that the protrusion on the right side of the toner cartridge (a) fits into the guide (b) located on the right side of the machine and slide it down parallel to the guide. 11 push down the toner cartridge to make sure it is properly ...

  • Page 202

    11-9 troubleshooting clearing jams 16 open the front panel of the paper cassette. 17 remove the paper in the paper cassette. 18 hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ when feeding paper from the paper cassette: ■ when feeding paper from the multi-...

  • Page 203

    11-10 troubleshooting clearing jams 21 set the dust cover on the paper cassette. 22 open the rear cover. This operation is required only when rear cover> appears on the display. 23 hold both sides of the jammed paper and gently pull it out upward. This operation is required only when rear cover> app...

  • Page 204

    11-11 troubleshooting clearing jams for mf4350d/mf4340d/mf4330d/ mf4320d 1 remove the dust cover from the paper feeding tray. 2 remove the paper in the paper feeding tray. 3 open the rear cover. This operation is required only when jam/open rear cover> appears on the display. ● 4 lift the scanning p...

  • Page 205

    11-12 troubleshooting clearing jams 5 remove the toner cartridge from the machine. Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine. To avoid exposing the toner cartridge to ...

  • Page 206

    11-13 troubleshooting clearing jams 8 hold both sides of the jammed paper and carefully pull it out. 9 hold both sides of the jammed paper and gently pull it out upward. This operation is required only when jam/open rear cover> appears on the display. If the jammed paper is badly folded, similar to ...

  • Page 207

    11-14 troubleshooting clearing jams 11 hold the toner cartridge by its handle. The arrow (a) on the toner cartridge should be facing away from you and pointing down. Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light ...

  • Page 208

    11-15 troubleshooting clearing jams 16 load the paper into the paper feeding tray. 17 set the dust cover on the paper feeding tray. After all the procedures are completed, the machine should be ready for operating. If the machine returns to the standby mode, troubleshooting has been successful. If t...

  • Page 209: Error Messages

    11-16 troubleshooting error messages error messages see the table below when the error and status messages appear on the display. Message description action available memory nn% this message shows the percentage of the memory currently available. If you need more space, wait for the machine to send ...

  • Page 210

    11-17 troubleshooting error messages message description action load correct paper the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . Load the correct size paper or change the paper size in for or . For details, see “if correct...

  • Page 211

    11-18 troubleshooting error messages message description action paper jam paper jams have occurred in the machine. Appears alternately. Clear the paper jam (see “clearing jams,” on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume th...

  • Page 212: Error Codes

    11-19 troubleshooting error codes error codes an error code is a four-digit code shown on an error tx report or an rx report when an error occurs. For details on reports, see “introduction of the machine,” in the e-manual. See the table below for individual error codes. Error code description action...

  • Page 213: If Is Displayed

    11-20 troubleshooting if is displayed if is displayed when appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . You need to load the correct size paper or change the paper size in for or . For print jobs, ...

  • Page 214

    11-21 troubleshooting if a power failure occurs (mf4380dn/mf4370dn/mf4350d/mf4340d only) if a power failure occurs (mf4380dn/ mf4370dn/mf4350d/mf4340d only) if a power failure occurs, machine functions will be limited as follows: depending on your telephone, you may not be able to make telephone cal...

  • Page 215

    11-22 troubleshooting if you cannot solve a problem if you cannot solve a problem if you cannot solve the problem after having referred to the information in this chapter, contact your local authorized canon dealer or the canon help line. Please have the following information ready when you contact ...

  • Page 216: Machine Settings

    M achine s ettings 12 machine settings this chapter describes how to change and check the machine settings. Machine settings .......................................................12-2 printing user data list ................................................ 12-2 accessing the setting menu .............

  • Page 217: Machine Settings

    12-2 m achine s ettings machine settings machine settings you can adjust the machine settings from the setting menu to customize the way the machine works. Printing user data list to see the list of current settings, print out user data list. 1 press [report] repeatedly to select , then press [ok]. ...

  • Page 218

    12-3 m achine s ettings machine settings 5 when finished, press [stop/reset] to return to the standby mode. If you press [stop/reset] before pressing [ok], the setting will not be registered. Press [menu] to return to the previous display. – –.

  • Page 219: Setting Menu

    12-4 m achine s ettings setting menu setting menu the default settings are indicated in bold text. Depending on the country of purchase, some settings may not be available. The menus described in this section are based on the mf4370dn. Depending on the model of your machine, some settings may not be...

  • Page 220: Copy Settings

    12-5 m achine s ettings setting menu copy settings item settings applicable page 1 standard settings 1 image quality text/photo text photo text/photo+ – – – – p. 4-23 2 density auto manual (1–9 (5)) – – 3 zoom ratio preset ratio 200% max. 141% a5 → a4 122% a5 → b5 115% b5 → a4 100% 86% a4 → b5 81% b...

  • Page 221

    12-6 m achine s ettings setting menu fax settings (mf4380dn/mf4370dn/mf4350d/mf4340d only) item settings applicable page 1 rx mode p. 5-4 fax/tel p. 5-10 1 ring start time 4–30sec (6sec) 2 f/t ring time 10–45sec (22sec) 3 f/t switch action receive disconnect – – manual faxonly ansmode net switch 2 u...

  • Page 222: Printer Settings

    12-7 m achine s ettings setting menu item settings applicable page 2 remote rx off on – – p. 5-39 remote rx id 00–99 (25) 3 rx print memory rx print rx – – p. 5-41 4 rx terminal id off on – – p. 5-36 5 rx restriction off on – – p. 5-42 5 printer settings 1 rx reduction off on cut – – – p. 5-35 2 2-s...

  • Page 223: Timer Settings

    12-8 m achine s ettings setting menu timer settings item settings applicable page 1 date&time setting hour (00–23) minute (00–59) month (01–12) day (01–28, 29, 30, 31) year (00–99) – – – – – p. 5-11 2 date type select dd/mm yyyy yyyy mm/dd mm/dd/yyyy – – – e-manual “setting up the machine” 3 auto sl...

  • Page 224: Adjust./cleaning

    12-9 m achine s ettings setting menu adjust./cleaning item settings applicable page 1 fix.Unit cleaning start cleaning. P. 10-5 2 special mode t off on – – e-manual “maintenance” 3 special mode u off mode1 mode2 – – – 4 special mode v off on – – 5 special mode y off on – – 6 special mode z off on – ...

  • Page 225: System Settings

    12-10 m achine s ettings setting menu system settings item settings applicable page 1 sys. Manager info e-manual “security” 1 system password seven digits 2 device info 1 device name maximum 32 characters 2 location maximum 32 characters 3 network settings* 1 e-manual “network settings” 1 tcp/ip set...

  • Page 226

    12-11 m achine s ettings setting menu item settings applicable page 4 ip address 4 e-manual “network settings” 1 permit/reject reject permit – – 2 start ip address ip address (000.000.000.000) 3 end ip address ip address (000.000.000.000) 5 ip address 5 1 permit/reject reject permit – – 2 start ip a...

  • Page 227

    12-12 m achine s ettings setting menu item settings applicable page 10 ip address 10 e-manual “network settings” 1 permit/reject reject permit – – 2 start ip address ip address (000.000.000.000) 3 end ip address ip address (000.000.000.000) 6 dns settings 1 dns server set 1 prim. Dns server ip addre...

  • Page 228

    12-13 m achine s ettings setting menu item settings applicable page 6 set ip add range e-manual “network settings” off on 1 ip address 1 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0000:0000:00...

  • Page 229

    12-14 m achine s ettings setting menu item settings applicable page 5 ip address 5 e-manual “network settings” 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 prefix le...

  • Page 230

    12-15 m achine s ettings setting menu item settings applicable page 9 ip address 9 e-manual “network settings” 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 prefix le...

  • Page 231

    12-16 m achine s ettings setting menu item settings applicable page 5 bonjour settings off on – – e-manual “network settings” 1 bonjour name maximum 63 characters (canon mf4360- 4390 (df:40:de)) 2 priority protocol lpr raw – – 6 use http off on – – 7 port no. Set. 1 lpd (0–65535 (515)) 2 raw (0–6553...

  • Page 232

    12-17 m achine s ettings setting menu item settings applicable page 4 view ip addrsss e-manual “network settings” 1 ipv4 1 ip address 2 subnet mask 3 gateway address – – – 2 ipv6 1 link locad add (ip address, prefix length) 2 stateless add. 1 (ip address, prefix length) 3 stateless add. 2 (ip addres...

  • Page 233

    12-18 m achine s ettings setting menu item settings applicable page 5 access to dest.* 2 e-manual “security” 1 restrict redial off on – – 2 confirm fax no. Off on – – 6 pdl select(pnp) ufrii ufrii (xps) – – p. 6-4 7 update firmware this function is only used when the firmware needs to be updated. * ...

  • Page 234: Appendix

    A ppendix 13 appendix specifications .............................................................13-2 general ................................................................................. 13-2 copier .................................................................................... 13-4 print...

  • Page 235: Specifications

    13-2 a ppendix specifications specifications general type personal desktop power source 220 v-240 v, 50/60 hz (power requirements differ depending on the country in which you purchased the product.) power consumption maximum: less than 650 w warm-up time mf4380dn/mf4370dn: less than 12.0 sec.* mf435...

  • Page 236

    13-3 a ppendix specifications installation space mf4380dn 627 mm (w) × 1093 mm (d) (without optional handset attached) 673 mm (w) × 1093 mm (d) (with optional handset attached) mf4370dn/mf4350d 590 mm (w) × 1013 mm (d) (without optional handset attached) 673 mm (w) × 1013 mm (d) (with optional hands...

  • Page 237: Copier

    13-4 a ppendix specifications copier scanning resolution text/photo mode: 300 dpi × 300 dpi text mode, photo mode, text/photo+ mode: 600 dpi × 600 dpi printing resolution 600 dpi × 600 dpi magnification 1:1 ± 1.0%, 1:2.00, 1:1.41, 1:1.22, 1:1.15, 1:0.86, 1:0.81, 1:0.70, 1:0.50 zoom 0.50–2.00, 1% inc...

  • Page 238: Facsimile

    13-5 a ppendix specifications scanner (scanning via network) host interface 100base-tx/10base-t system requirements windows 2000/xp/server 2003/vista/7/server 2008 device driver twain facsimile applicable line public switched telephone network (pstn)* 1 compatibility g3 data compression schemes mh, ...

  • Page 239: Index

    13-6 a ppendix index index symbols 2-sided copying 4-18 2-sided key 1-9 2-sided printing 6-10 a address book key 1-11 using 5-21 adf 1-4 ansmode 5-7 b basic receiving method 5-4 basic sending method fax 5-13 pc fax 5-17 broadcasting 5-22 c canceling copy job 4-5 fax job 5-18 print job 6-11 scan job ...

  • Page 240

    13-7 a ppendix index documents stored in memory checking 5-48, 5-49 deleting 5-48, 5-49 dust cover 1-4 e energy saver key 1-9 enlarge/reduce key 1-9 error codes 11-19 error indicator 1-9 external device jack 1-7 f fax key 1-9 faxtel 5-6 g group address adding destination 3-10 changing group name 3-1...

  • Page 241

    13-8 a ppendix index overview machine functions ii p paper jams 11-5 loading 2-8 printable area 2-7 requirements 2-6 paper cassette 1-4 paper guide rail 1-4 paper settings key 1-9 paper size and type 2-14 paper stopper 1-4 platen glass 1-4 power socket 1-7 power supply xiv printable area 2-7 printin...

  • Page 242

    Canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon marketing japan inc. 16-6, konan 2-chome, minato-ku, tokyo 108-8011, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon europa n.V. Bovenkerkerweg, 59-61, 1185 xb amstelveen, the netherlands canon ...