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Canon 7994a001 Basic Manual

Other manuals for 7994a001: Specification
Manual is about: Canon imageCLASS D320: Basic Guide

Summary of 7994a001

  • Page 1

    Black pantone 299 canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, ontario l5t 1p7, canada canon europa n.V. Bovenkerkerweg 59-61 p.O. Box 2262, 1180 eg amstelveen, t...

  • Page 2

    I your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting up the machine...................................... Installing printer driver ..................................... Document and p...

  • Page 3

    Ii laser safety this machine complies with 21 cfr chapter 1 subchapter j as a class 1 laser product under the u.S. Department of health and human services (dhhs) radiation performance standard according to the radiation control for health and safety act of 1968. This means that the machine does not ...

  • Page 4

    Iii users in the usa fcc notice imageclass d320 : h12255 imageclass d340 : h12256 this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions. (1) this device may not cause harmful interference, and (2) this device must accept an interference received, in...

  • Page 5

    Iv contents making multiple copies..................................4-3 specifying the paper size and the type (common for cassette and multi-purpose tray) ................4-3 setting enlarging/reducing ...........................4-5 setting the image quality ..............................4-6 adjust...

  • Page 6

    V chapter 8: troubleshooting clearing jams ...................................................8-1 removing jammed paper from inside the main unit........................................................8-1 removing jammed paper from the adf (only for the imageclass d340 model) ...............8-4 lcd ...

  • Page 7

    Vi please read the list below of symbols, terms, and abbreviations used in this guide. • indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. • indicates a caution...

  • Page 8

    Vii where to find help before you contact canon, please record the following information: serial number (on back of machine): ________________________________ model name (on front of machine): _________________________________ purchase date: ________________________________ here is where to find hel...

  • Page 9

    Viii using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth b...

  • Page 10: Introduction

    1-1 your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine’s operation, try to solve it by using the information in chapter 8. If you cannot solve the problem or if you think your machine needs servicing, contact your servic...

  • Page 11

    1-2 • make sure the location is not affected by extreme temperature changes, and always stays between 59°f and 80.6°f (15°c and 27°c). • make sure the relative humidity of the area is between 20% and 80%. • keep the machine away from direct sunlight. • do not use or store the machine outdoors. ■ pow...

  • Page 12

    1-3 ■ handling • do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill water, liquid or inflammable substances inside the machine. If these items come into contact with high-voltage parts inside of the machine, it may result in a fire or electrical shock. If ...

  • Page 13

    1-4 this section describes the main components of the machine. Left side view ■ imageclass d340 ■ imageclass d320 platen glass cover open it when you place documents on the platen glass for copying. Operation panel controls the machine. Left cover open it when you output paper face up or remove jamm...

  • Page 14

    1-5 right side view ■ imageclass d340 ■ imageclass d320 output tray outputs printed pages. Multi-purpose tray load paper stack. Right cover open it when you install the cartridge or remove jammed paper. Cassette load paper stack. Platen glass place documents for copying. Platen glass cover open it w...

  • Page 15

    1-6 this section describes keys used when making copies and setting the additional functions. Enlarge / reduce exposure image quality memory alarm energy saver stop/reset start additional functions collate / 2 on 1 status monitor enlarge/reduce key sets an enlargement or reduction ratio of the copy....

  • Page 16

    1-7 the standby display is as follows: • when the machine is plugged in, the lcd displays please wait for a while, then the standby display appears. Note copy ratio exposure copy quantity paper size image quality standby display intr oduction 1.

  • Page 17

    1-8 this machine provides an energy saver function. When no operations are performed for about 5 minutes, the machine automatically enters the energy saver mode. • the time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes. You can also turn off th...

  • Page 18: Paper Handling

    2-1 for high-quality copies, we recommend using paper and transparencies recommended by canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, consult your dealer or canon customer relations. Paper ...

  • Page 19

    2-2 printing areas the term “printing area” represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer. Printing area (light shade) : canon recommends that you print within this area. ■ paper ■ envelope • the scanning...

  • Page 20

    2-3 this section describes how to load paper in the cassette and in the multi-purpose tray. • when loading paper, take care not to cut your hands on the edges of the paper. • the paper in the multi-purpose tray is fed prior to the paper in the cassette. • the cassette holds up to approximately 250 s...

  • Page 21

    2-4 loading envelopes in the cassette • the recommended envelopes are com10, monarch, dl, iso-c5. Using other envelopes may affect the quality of the copy image. Important 1 arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp. • press a...

  • Page 22

    2-5 loading paper in the multi-purpose tray use the multi-purpose tray when you want to copy or print on paper of a different type from that loaded in the cassette. You can load up to 10 sheets of letter-size (20-lb bond or 75 g/m 2 ) paper, or a single sheet of any other type of compatible paper. •...

  • Page 23

    2-6 loading an envelope in the multi-purpose tray use the multi-purpose tray when you want to copy or print an envelope one by one. • the multi-purpose tray has priority over the cassette. Note 1 set the multi-purpose tray. 2 insert an envelope with the print side up (a flap should not be visible) a...

  • Page 24

    2-7 • when you place the document on the platen glass, the orientation of the document and the loading orientation of the paper are reversed. When you place the document in the adf (only for the imageclass d340), the orientation of the document and the orientation of the paper in the cassette or in ...

  • Page 25

    2-8 face down paper output delivers paper with the printed side down. Face up paper output delivers paper with the printed side up. Select the output area depending on your purpose by opening or closing the left cover. Open the left cover for face up paper output or close the left cover for face dow...

  • Page 26

    2-9 face down paper output area the paper is delivered with the printed side down on the output tray. Paper is stacked in printed order. • do not place the output paper back on the output tray. • do not place things other than paper on the output tray. • if you do these things, a paper jam may occur...

  • Page 27

    2-10

  • Page 28: Document Handling

    3-1 documents placed on the platen glass or loaded into the adf must meet the requirements shown in the table below. * 1 when copying a transparent document such as tracing paper or transparencies, place a plain piece of white paper behind the document. * 2 17 to 20-lb bond (64 g/m 2 to 80 g/m 2 ) p...

  • Page 29

    3-2 problem documents • make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it into the adf*. • remove all fasteners (staples, paper clips, etc.) before loading the document into the adf*. • to prevent document jams in the a...

  • Page 30

    Document handling 3 3-3 for scanning, place your documents on the platen glass or load them into the adf*. Where you set up your documents depends on the size and type of documents you have. ( → p. 3-1) * only for the imageclass d340 model placing a document on the platen glass positioning documents...

  • Page 31

    Loading documents in the adf (only for the imageclass d340 model) 3-4 1 make sure there is no document on the platen glass. 2 fan the edges that will feed into the machine first, then tap the edges of multiple page documents on a flat surface to even the stack. 3 adjust the slide guides to the width...

  • Page 32

    3-5 the paper path of the automatic document feeder (only for the imageclass d340 model) • when documents are set in the adf, the scanning unit moves to the position shown in the figure above and it is fixed there. When documents are not set in the adf, the scanning unit moves to scan it. Note 3 2 1...

  • Page 33

    3-6.

  • Page 34: Making Copies

    4-1 for information on the types of documents you can copy, their requirements, and details on setting up documents, → chapter 3. Copying documents documents you can copy making copies 4 making copies chapter 4 1 prepare the document and load it face up in the adf* or place it face down on the plate...

  • Page 35

    4-2 canceling the copy job ■ while scanning documents in the adf (only for the imageclass d340 model) ■ after scanning documents 1 press stop/reset. 2 press 4 (–) for yes. Cancel copying? No> 1 press stop/reset. 2 press set. • the document that has stopped in the adf will come out. Stop key pressed ...

  • Page 36

    4-3 making copies 4 making multiple copies you can make multiple copies. Specifying the paper size and the type (common for cassette and multi-purpose tray) • when making copies on letter-size paper after having continuously copied on paper smaller than letter- size paper, the copies may be dirty. T...

  • Page 37

    4-4 * when freesize is selected, specify the horizontal and vertical size of the paper in millimeter (mm). Available setting range in horizontal size : 5” (127 mm) to 14” (356 mm) available setting range in vertical size : 3” (76 mm) to 8 1 / 2 ” (216 mm) refer to the following conversion table for ...

  • Page 38

    4-5 setting enlarging/reducing you can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. ■ enlarging/reducing using preset copy ratios ■ enlarging/reducing using custom copy ratios making copies 4 1 press enlarge/reduce. Ex: 2 use 4 (–) or e (+) to select the copy...

  • Page 39

    4-6 setting the image quality you can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting image quality. Adjusting the copy exposure you can adjust the copy exposure automatically or manually according to how light or ...

  • Page 40

    4-7 making copies 4 the machine has the following special copy features. These features allow you to sort copies in page order, and create special copies easily. – collate copy sorts copies in page order. – 2 on 1 reduces 2 letter-size documents to fit on a single letter-size paper. – reserve copy r...

  • Page 41

    4-8 ■ when placing a document on the platen glass 1 place the first page of a document on the platen glass. 2 press collate/2 on 1. • col. Appears in the lcd. 3 use the numeric keys to set the copy quantity. ( → p. 4-3) ex: 4 press start. Ex: • the machine begins scanning. 5 place the next page of t...

  • Page 42

    4-9 making copies 4 2 on 1 copy use 2 on 1 to reduce 2 sheets to fit on one sheet. Two letter-size documents are automatically reduced to fit on a letter-size page. • the 2 on 1 copy function is not available with an enlarging or reducing function. • if no letter-size paper is loaded in the cassette...

  • Page 43

    4-10 ■ when placing a document on the platen glass 1 press collate/2 on 1 twice. Ex: • 2on1 appears in the lcd. 2 use the numeric keys to set the copy quantity. ( → p. 4-3) 3 place the first page of a document on the platen glass. 4 press start. Ex: • the machine begins scanning. 5 place the next pa...

  • Page 44

    4-11 reserve copy this feature allows you to reserve the next job while the machine is printing out a current job. ■ reserving the next copy job ■ confirming the copy job you reserved making copies 4 1 press stop/reset twice while the machine is printing out. Ex: • make sure that the machine has fin...

  • Page 45

    4-12 ■ deleting the copy job you reserved 1 press stop/reset while the machine is printing out. Ex: 2 use 4 (–) or e (+) to display the job to be deleted. Ex: 3 press set. 4 press 4 (–) for yes. • the reserved copy job is deleted. • to cancel deleting the copy job, press e (+) for no. • once the cop...

  • Page 46: Basic Printing From Your

    5-1 before printing, the printer driver must be installed in your computer. • if not, please see the set-up sheet. Check if the machine is selected as the default printer. • you can check if your machine is set as the default printer when you open the print dialog box in an application and your mach...

  • Page 47

    5-2 canceling printing changing print settings your machine is initially installed using factory-predefined settings, enabling you to print immediately. These settings determine what your documents will look like when printed. You can change these print settings to suit the document you are printing...

  • Page 48: Status Monitor

    6-1 use status monitor to confirm or delete the following jobs. - copy jobs - print jobs - report jobs ■ confirming or deleting a copy job ■ confirming or deleting a print job checking the status of copy, print and report jobs status monitor 6 status monitor chapter 6 1 press status monitor twice. E...

  • Page 49

    6-2 ■ confirming or deleting report jobs 1 press status monitor three times. Ex: • if there is no job, no report jobs exist is displayed. 2 if there are report jobs and if you want to delete them, press set. 3 if you decide to delete the job, press 4 (–) for yes. • to cancel deleting the job, press ...

  • Page 50: Maintenance

    7-1 your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. • when cleaning the machine’s exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine. • do not use tissue paper, paper towels, or ...

  • Page 51

    7-2 ■ cleaning the read area of the platen glass (only for the imageclass d340 model) black lines may appear in copies when the adf is used to feed documents. This can be caused by glue, ink, correction fluid, or other foreign matters in the read area of the platen glass (shaded area). Use a clean s...

  • Page 52

    7-3 maintenance 7 the cartridge is a consumable item needs to be replaced when the toner runs out. The following guidelines will help you to determine when to replace the cartridge. If white streaks or light bands are still present if the copies appear normal remove the cartridge from the machine. A...

  • Page 53

    7-4 copy yield this section describes the approximate number of copies that can be made per cartridge. Approximate copy yield canon s35 cartridge : approx. 3500 copies (a4 at 5% dot coverage*). * the term “a4 at 5% dot coverage” denotes an original on which the area covered with black ink is 5% of t...

  • Page 54

    7-5 storage precautions • do not store cartridges or copy paper in places exposed to open flames, as this may cause the toner or copy paper to ignite and resulting in burns or a fire. • keep cartridges and other consumables out of the reach of children. If the contents of these items are ingested, c...

  • Page 55

    7-6 this section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section “when to replace the cartridge”. ( → p. 7-3) replacing the cartridge 1 open the right cover. 2 remove the cartridge from the machine. 3 remove the ne...

  • Page 56

    7-7 maintenance 7 7 hold the cartridge and position the arrow mark on the cartridge towards the inside of the machine shown below. 8 align the projections on both sides of the cartridge to the guides in the machine (location ①) and gently slide the cartridge into the machine until the right cover sl...

  • Page 57

    7-8 the canon cartridge recycling program the canon cartridge recycling program fulfills the first initiative of canon’s clean earth campaign, which supports four critical environmental areas: • recycling in the workplace • conserving environmental resources • scientific research and education • enc...

  • Page 58

    7-9 packaging option a-1: single box return • repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • place the empty cartridge in the box of your new cartridge. Seal the box. Option b: volume box return we encourage you to use this option as a m...

  • Page 59

    7-10 shipping apply the ups authorized returning label provided in this guide. Residents of alaska and hawaii: do not use the ups authorized returning label. For alaska and hawaii canon set up alternative mail service with the u.S. Postal service. Please call 1-800-ok-canon to receive u.S. Postal se...

  • Page 60

    7-11 option a: single box return • repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • place the empty cartridge in the box of your new cartridge. Seal the box. • apply the canon canada inc./canada post label provided in this brochure. Canon’...

  • Page 61

    7-12 be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.G., when transporting over long distances), the following precautions should be taken. If you do not follow these precautions, the machine may be damaged or the quality of ...

  • Page 62

    7-13 carrying the machine by the sides remove the cassette, the multi-purpose tray and the document feeder tray*. Grip the handles on the sides of the machine and lift up the machine, as shown in the illustration above. * only for the imageclass d340 model • when carrying this machine, be sure to ho...

  • Page 63

    7-14.

  • Page 64: Troubleshooting

    8 8-1 this section describes how to remove jammed paper. Removing jammed paper from inside the main unit when print media jams inside the main unit, the lcd displays rec. Paper jam. • there are some areas inside the machine and cartridge which are subject to high voltages and high temperatures. Take...

  • Page 65

    8-2 3 hold both sides of the jammed paper and carefully move it inward, then gently pull it out. • do not pull the jammed paper upward; the toner on the paper will stain the printer and cause a permanent reduction in print quality. 4 roll the trailing edge of the paper so that the printed surface is...

  • Page 66

    8 8-3 t roubleshooting 7 gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. 8 carefully pull the jammed paper through the rollers and out of the machine. 9 carefully pull the jammed paper straight out. • if the jammed paper is badly folded, simil...

  • Page 67

    8-4 removing jammed paper from the adf (only for the imageclass d340 model) when print media jams in the adf, the lcd displays check document or document too long. • do not open the platen glass cover until the jammed paper is removed. Doing so will result in damaging the document and the paper. Not...

  • Page 68

    8 8-5 t roubleshooting the following messages are displayed in the lcd when the machine performs a function or if it encounters an error. This section describes the general messages and ones related to copy functions. Lcd messages message check document* 1 check printer document too long* 1 incorrec...

  • Page 69

    8-6 message printer data error rec. Paper jam scanning making space in mem please wait start again stop key pressed press set key* 1 supply rec. Paper system error exxx* 2 cause abnormality has occurred in the data transmission between the machine and computer. There is a paper jam. Memory is gettin...

  • Page 70

    8 8-7 t roubleshooting ❚ paper does not feed correctly. The cassette or multi-purpose tray may contain too many sheets. • make sure the paper stack in the cassette or the paper in the multi-purpose tray does not exceed the capacity of the cassette or multi-purpose tray. ( → pp. 2-3 to 2-7) paper may...

  • Page 71

    8-8 ❚ rough paper stacked. Unacceptable paper is loaded. • load proper paper in the cassette or multi-purpose tray. ( → chapter 2) • select transparency in the paper type of the additional functions. ( → p. 4-4) ❚ repeated paper jams occur. The paper you are using may be causing the jams. • be sure ...

  • Page 72

    8 8-9 t roubleshooting the machine’s memory is full. • print or delete any documents stored in memory to free up space in the machine’s memory, then start again. ( → p. 4-12) ❚ if the documents have black streaks or appear dirty after you feed them in the adf. The read area of the platen glass is di...

  • Page 73

    8-10 ❚ the copy images are partly missing or shaded when you make copies on thick paper. Paper type of paper settings of the additional functions may not be set correctly. • select special paper 1 in paper type. ( → p. 9-2) ❚ the copy images are missing when you make copies on rough paper. Paper typ...

  • Page 74

    8 8-11 ❚ the alarm indicator comes on. The machine may have a paper jam, or there may be no paper in the cassette or multi-purpose tray. • clear the paper jam, or load paper in the cassette or multi-purpose tray. ( → pp. 8-1 to 8-4, 2-3 to 2-7) • if the machine has no paper jam, or paper is loaded i...

  • Page 75

    8-12 if you have a problem with your machine and you cannot solve it by referring to the information in this chapter, call your service representative. ( → p. Vii) • if the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then call your service repr...

  • Page 76: Setting The Additional

    9-1 the menus of the additional functions can allow you to specify or register various settings. This chapter explains the procedure to access the menus, and the contents of the menus related to the common settings and the copy functions. Accessing the additional functions understanding the “additio...

  • Page 77

    9-2 menu descriptions paper settings paper size selects the paper size. Ltr , lgl, executiv, envelope (com10, monarch, dl, iso-c5), freesize (horizontal and vertical size can be specified in millimeters) ,a4,b5,a5 paper type select the paper type. Plain paper , transparency, special paper 1, special...

  • Page 78

    9-3 copy settings std. Imagequality select the document type. Text original : character mode text/photo* 1 : text/photo mode photo* 1 : photo mode standard exposure select the auto or manual mode of exposure setting. Auto* 2 the exposure is adjusted automatically. Manual the exposure is adjusted man...

  • Page 79

    9-4 printer settings preset print qty sets the standard number of pages of the printer function. 01 to 99 (01) auto error skip sets either printing with skipping an error automatically, or without skipping an error. On the auto error skip is on. The error is skipped and shifted to the next job autom...

  • Page 80: Specifications

    A-1 type: personal desktop laser copier/printer platen: stationary adf: (automatic document feeder)* 50 sheets (letter size, 17 to 20-lb bond or 64 g/m 2 to 80 g/m 2 ) 30 sheets(legal size, 17 to 20-lb bond or 64 g/m 2 to 80 g/m 2 ) photoconductive material: organic photosensitive conductor copying ...

  • Page 81

    A-2.

  • Page 82

    I-1 i index index 4 (–) key ................................................................1-6 e (+) key................................................................1-6 2 on 1 copy.....................................................................4-9 key...........................................

  • Page 83

    I-2 e energy saver key....................................................1-6 energy saver setting ...............................1-8, 9-4 enlarge/reduce key.......................................................................1-6 setting ...............................................................

  • Page 84

    I-3 p paper cassette ................................................................1-5 feeding problems.................................................8-7 jam.......................................................................2-1 loading............................................................

  • Page 85

    I-4 stop key pressed press set key message.....................................8-6 stop/reset key.................................................1-6, 4-1 supply rec. Paper message ............................8-6 system error message ...................................8-6 t timer settings .............

  • Page 86

    Black pantone 299 canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, ontario l5t 1p7, canada canon europa n.V. Bovenkerkerweg 59-61 p.O. Box 2262, 1180 eg amstelveen, t...