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- User Manual
Canon BJ-30 User Manual
Summary of BJ-30
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Bj-30 user manual canon.
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Ii copyright this manual is copyrighted by canon computer systems, inc. (ccsi) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of ccsi. © canon computer systems, inc. 1995 disclaimer canon computer...
Page 3: Using Your Documentation
Iii using your documentation the following documentation is supplied with the bj-30 to help you efficiently use your new printer. Please read and use the manuals according to your requirements. Quick start guide this fold-out card summarizes the steps you follow to unpack and set up your printer. If...
Page 4: Conventions
Iv chapter 5 using the operator panel explains how to control the printer from the operator panel for users printing from ms-dos rather than windows. Chapter 6 maintaining the printer presents printer guidelines and bj cartridge guidelines, and describes routine cleaning of the printer, how to clean...
Page 5: Contents
V contents chapter 1 introduction .................................................................................................... 1 features and benefits ..................................................................................... 2 supplies and accessories ...............................
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Vi chapter 3 using the printer ............................................................................................ 29 turning the printer on and off ..................................................................... 29 selecting paper types ..................................................
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Vii chapter 6 maintaining the printer ................................................................................ 75 printer guidelines ........................................................................................... 75 cleaning the printer ..............................................
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Viii appendix a specifications .................................................................................................. 143 portable kit specifications ............................................................................. 148 appendix b application notes ..............................
Page 9: Bj-30
Bj-30 bubble jet printer user’s manual canon computer systems help desk: 1-800-423-2366 (usa) 1-800-263-1121 (canada).
Page 10: Chapter 1
Chapter 1 introduction 1 introduction chapter 1 introduction congratulations on your purchase of the canon bj-30 bubble jet printer. It offers exceptional print quality and trouble-free operation with the convenience of compact size and low cost. We appreciate your choosing this printer to meet your...
Page 11: Features and Benefits
Features and benefits the bj-30 bubble jet printer produces high quality printing by incorporating many useful features. Compact design the printer is very compact and lightweight (3.1 lb/1.4 kg). It is perfect for use in your home where space is valuable, and its ultra-compact design makes the prin...
Page 12: Supplies and Accessories
Chapter 1 introduction 3 introduction supplies and accessories your bj-30 printer supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your printer...
Page 13: Related Publication
4 introduction chapter 1 canon back print film bf-102 this unique glossy paper allows you to print extremely high quality color output, such as required for photographic images and graphics. The back print film is capable of being viewed by rear illumination, such as a light box, or as regular print...
Page 14: Customer Support
Chapter 1 introduction 5 introduction customer support help desk canon provides customer support and service for all canon printer products. If you have any questions regarding your new printer, call the canon computer systems help desk at 1-800-423-2366. Help is available monday through friday from...
Page 15: Servicing The Printer
6 introduction chapter 1 servicing the printer the canon bj-30 bubble jet printer is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your printer describes canon’s limited two-year warranty for its bubble jet printers. Be sure to read the warr...
Page 16: Chapter 2
Setting up the printer chapter 2 setting up the printer 7 chapter 2 setting up the printer this chapter describes how to unpack the printer, examines the printer’s components, and explains how to attach the ac adapter and interface cable and how to install the bj cartridge. It also describes how to ...
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8 setting up the printer chapter 2 2. Check to see that you have the following items. ❏ hardware: ❏ documentation and diskettes: user’s manual (this manual) quick start guide product warranty card registration card canon windows driver diskette: (one diskette in an envelope) truetype font pack (disk...
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Setting up the printer chapter 2 setting up the printer 9 selecting a location for your printer whether at home, in the office, or traveling, you need to find a comfortable, convenient and safe location for the printer. Follow these guidelines: ❏ choose a flat, sturdy surface with enough space for t...
Page 19: Examining The Printer
10 setting up the printer chapter 2 examining the printer before setting up the printer, it’s a good idea to familiarize yourself with its parts and understand their functions. From the front from the back operator panel— controls the printer and defines basic printer operations. Front cover— allows...
Page 20: Operator Panel
Chapter 2 setting up the printer 11 setting up the printer operator panel power button—turns the printer’s power on or off. On line light—lights while the printer is on-line, indicating the printer is ready for printing. On line button—sets the printer on-line or off-line. Ff button—forces a form fe...
Page 21: Attaching The Ac Adapter
Attaching the ac adapter c ❏ use the ac adapter that is appropriate for the voltage and frequency of your power supply: ac 120 v, 60 hz, 0.5 a. This is standard for an electrical outlet in the united states or canada. ❏ use only the ac adapter that came with the printer. Use of any other adapter may...
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Chapter 2 setting up the printer 13 setting up the printer connecting your printer to the computer your printer has an 8-bit parallel interface port, which allows you to use it with ibm pcs and compatible computers. You need to purchase a centronics-compatible, parallel interface cable from your dea...
Page 23: Installing The Bj Cartridge
14 setting up the printer chapter 2 installing the bj cartridge now you are ready to install the bj cartridge. Open the bj cartridge package only when you are ready to install the cartridge. N canon makes numerous bj cartridges; the bc-10 is designed specially for the bj-30 bubble jet printer and is...
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Chapter 2 setting up the printer 15 setting up the printer 3. Press the power button. ❏ the current settings appear in the display. ❏ when you turn on the printer for the first time, the bj cartridge holder moves to the center of the printer so you can install the bj cartridge. The on line light bli...
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16 setting up the printer chapter 2 5. Make sure the cartridge holder is in the center of the printer. ❏ if the cartridge holder is not in the center, press and hold the cartridge button. ❏ do not touch the interior of the cartridge holder or the film cable when installing the bj cartridge. 6. Unpac...
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Chapter 2 setting up the printer 17 7. Remove the protective material from the bj cartridge. ❏ lift off the orange cap from the print head, and then remove the orange tape. ❏ do not touch the print head area of the bj cartridge (underneath the orange tape). ❏ do not touch the terminals on the bj car...
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18 setting up the printer chapter 2 9. Press down on the left side of the bj cartridge. 10. Close the front cover. ❏ lift the cover up into place. 11. Press the cartridge button. ❏ the cartridge holder moves to the right side. Immediately after installing the bj cartridge, be sure to press the cartr...
Page 28: Loading A Stack of Paper
Chapter 2 setting up the printer 19 setting up the printer loading a stack of paper these steps show how to load a stack of plain paper and test your printer. In the next chapter, you’ll learn how to print on different types of print media. You can stack about 30 sheets of plain paper in the sheet f...
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20 setting up the printer chapter 2 3. Slide the stack of paper into the sheet feeder until it stops. ❏ align the paper with the right edge of the sheet feeder. 4. Secure the stack with the paper guide. ❏ slide the paper guide against the stack of paper..
Page 30: Printing A Test Pattern
Chapter 2 setting up the printer 21 printing a test pattern to check that you have properly set up the printer, you can print one of the printer’s test patterns. The test patterns are described in detail in chapter 3, using the printer. For now, print the demo pattern. 1. Make sure that the sheet fe...
Page 31: Installing A Printer Driver
22 setting up the printer chapter 2 installing a printer driver before you can print documents from your software applications, you must install the appropriate printer driver on your computer. The printer driver takes the information from your application program and translates it into a language t...
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Chapter 2 setting up the printer 23 4. Choose control panel from the main group window in the program manager. 5. Open the printers icon. The printers dialog box appears. N your screen may show printers in the installed printers box. This means other printers have been installed for your system; thi...
Page 33: For Microsoft Windows 3.1
24 setting up the printer chapter 2 using the bj-30 windows driver when you first install the canon bj-30 driver for windows, it’s a good idea to run the setup program and select the printer settings that you will normally use. Later, from within each of your software applications, you can select pr...
Page 34: Printing From Windows
Chapter 2 setting up the printer 25 7. In the drives scroll menu, select the appropriate drive where the diskette is located. The fonts appear in the list of fonts box. 8. Select the fonts by clicking on the fonts you want to add. To select all the fonts, click the select all button. 9. Click on ok....
Page 35: Software Applications
26 setting up the printer chapter 2 managing your printer’s features you select and control the printing features of the bj-30 printer with your software application, with the printer’s operator panel, or with the printer’s function settings. Each method allows you to select some or all of the print...
Page 36: Function Settings
Chapter 2 setting up the printer 27 function settings the printer’s function settings allow you to set the default printer configuration settings, such as horizontal print position, text lines per page, character sets, and so on. See chapter 8, customizing the printer, for details. Line printers ver...
Page 37: Page Printers and Processing
28 setting up the printer chapter 2 page printers and processing with page printers, the computer and the printer share the processing load. The computer translates information from the application into the appropriate page description language and sends this to the printer. The printer processes th...
Page 38: Chapter 3
Using the printer chapter 3 using the printer 29 chapter 3 using the printer this chapter describes how to use the printer for all your printing operations. It describes how to turn the printer on and off, how to select and load paper, how to print on legal-size paper and in landscape orientation, a...
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30 using the printer chapter 3 2. Press the power button. ❏ the on line light blinks while the printer initializes itself. When the printer is ready to receive data, the on line light stays on. When the printer is on and on-line, the lcd displays the current printer settings. For example: if you tur...
Page 40: Selecting Paper Types
Chapter 3 using the printer 31 selecting paper types one of the most important things you can do to assure the best possible print quality from your bubble jet printer is to select the correct paper. Your printer produces letter quality output on most plain bond papers, including cotton bond and pho...
Page 41: Loading Paper
32 using the printer chapter 3 loading paper you can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time. The path that the paper travels through the printer is the same for automatic and manual feeding. You can place approximately 30 sheets of plai...
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Chapter 3 using the printer 33 2. Fan the paper. ❏ for best results, fan the paper before loading it. ❏ always fan a stack of paper along the edge that will feed into the printer first. 3. Slide the stack of paper into the sheet feeder until it stops. ❏ align the edge of the paper with the right edg...
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4. Adjust the paper guide to the stack of paper. ❏ this keeps the paper feeding straight into the printer and reduces skewing. ❏ be sure there is no gap between the paper guide and the edge of the stack of paper. 5. Make sure the printer is turned on and on-line and start your print operation. ❏ ini...
Page 44: Auto Feed Guidelines
Chapter 3 using the printer 35 auto feed guidelines when automatically feeding stacks of paper, follow these guidelines: ❏ do not open the front cover while printing. ❏ do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. Thi...
Page 45: Printing On Envelopes
36 using the printer chapter 3 printing on envelopes you can stack up to five envelopes in the sheet feeder. U.S. Commercial number 10 (com10) envelopes and european dl envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, canon cannot guarantee c...
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Chapter 3 using the printer 37 2. Prepare the envelopes. ❏ arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ❏ press around the envelopes to remove any curls and expel air from inside the envelopes. ❏ also, press firmly on the area that corr...
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38 using the printer chapter 3 4. Adjust the paper guide to the stack of envelopes. 5. Make sure the printer is on-line and start your print operation. ❏ your software may need to be configured to print envelopes. See appendix b, application notes, for information on printing envelopes in a few popu...
Page 48: Printing On Legal-Size Paper
Chapter 3 using the printer 39 printing on legal-size paper you can print on legal-size paper by selecting a page size of 8.5 x 14 inches from within your software application or from the printer setup program within the application. For example, if you are using windows, simply select legal for you...
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40 using the printer chapter 3 printing in landscape orientation the bj-30 bubble jet printer does not have built-in landscape fonts. However, you can print in landscape orientation through the windows environment. If you are not using windows, you can consider many other software packages that offe...
Page 50: Printing The Test Patterns
Chapter 3 using the printer 41 printing the test patterns you can verify the print quality of your printer by printing any of several test patterns: all modes pattern, ripple pattern, nozzle pattern, demo pattern, and font pattern. All modes pattern when the printer is set to bj mode, you can print ...
Page 51: Ripple Pattern
42 using the printer chapter 3 ripple pattern print the ripple pattern to verify the operation of your printer. All available characters are printed in a repeating pattern using the default print mode and character pitch. The following sample shows the ripple pattern in bj mode. Nozzle pattern print...
Page 52: Font Pattern
Chapter 3 using the printer 43 font pattern print the font pattern to display the fonts the printer supports. The printer prints all characters in the available print styles and pitches in each control mode. The following sample shows the font pattern in bj mode. Starting the test patterns to print ...
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44 using the printer chapter 3 3. Press the button until the number that corresponds to the test pattern you wish to print is displayed: test pattern number current settings pattern 1 all modes pattern 2 ripple pattern 3 nozzle pattern 4 hexadecimal dump 5 demo pattern 6 font pattern 7 4. Press the ...
Page 54: Traveling With The Printer
Chapter 3 using the printer 45 traveling with the printer before transporting the printer, follow these steps to protect the print mechanism: 1. Turn off the power. This secures the cartridge holder in the home position. 2. Remove any paper from the printer. 3. Disconnect the interface cable and the...
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46 using the printer chapter 3 ❏ when the battery pack is low, you can attach the ac adapter to continue printing. You can also use the remaining battery power for limited printing by pressing on line . ❏ you can travel with additional battery packs that are fully charged. ❏ recharge the battery pac...
Page 56: Chapter 4
Chapter 4 using the printer with your software 47 using the printer with software chapter 4 using the printer with your software your printer will work with a wide variety of applications, such as spreadsheet, word processing, and graphics programs. This chapter describes how to set up your software...
Page 57: Printer Setup Within Windows
48 using the printer with your software chapter 4 printer setup within windows after you install the canon bj-30 printer driver, you can run the windows setup program to change the printer settings. You can access the setup program from the printers dialog box in the control panel, or you can select...
Page 58: Selecting Printing Options
Chapter 4 using the printer with your software 49 selecting printing options this section describes the printing options available to you through the bj-30 printer driver. N if other options appear in the dialog box, they are provided by the application you are using. Refer to that application’s doc...
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50 using the printer with your software chapter 4 media type option click on the arrow next to the media type setting to select one of the following types of paper from the drop-down list: when you select the media type, the windows driver changes printer modes. You can experiment with different set...
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Chapter 4 using the printer with your software 51 paper source option click on the arrow next to the paper source setting to select one of the following paper sources from the drop-down list: n when using manual feed, it is a good idea to turn off the print manager in the printers dialog box. If you...
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52 using the printer with your software chapter 4 print quality option click on the print quality selections you want to use: adjust the print quality setting to match your printing needs: ❏ high speed (left position)—use this mode for your fastest printing speed at a lower resolution of 180 x 180 d...
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Chapter 4 using the printer with your software 53 orientation option click on the orientation setting you want to use: the page orientation determines the direction of printing on the page: other selections ❏ click on options to access the special options provided by the bj-30 printer driver for win...
Page 63: Special Options
54 using the printer with your software chapter 4 special options the bj-30 printer driver for windows provides several special options. From the canon bj-30 setup dialog box, click on the options button. You see this screen: these options allow you to select the halftone method you want to use and ...
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Chapter 4 using the printer with your software 55 pattern 1 uses a four-dot pattern and pattern 2 uses an eight-dot pattern, which creates more white space. Diffusion this setting randomly places individual dots to create shades of gray. By randomly placing dots, the printer can achieve subtle grada...
Page 65: Printing A Document
56 using the printer with your software chapter 4 recommended driver settings you can select the following printer settings in your windows driver to achieve the specified results. Driver settings to achieve print color print quality halftone results the fastest b&w black & white high speed only pat...
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Chapter 4 using the printer with your software 57 5. Select ok to close the printer setup window. 6. Choose print from the file menu. 7. After making any necessary changes to the printing parameters, select ok to start the print job. N it’s a good idea to turn off the print manager if you are feedin...
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58 using the printer with your software chapter 4 ❏ add ram to your computer. The computer will be able to prepare the print file faster. ❏ use a computer with a faster processor. The computer will be able to prepare the print file faster. Using the windows print manager the print manager is part of...
Page 68: Selecting A Printer Driver
Chapter 4 using the printer with your software 59 foreground printing if the print manager is not active (turned off), the print file that your application and printer driver create is sent directly to the printer. This means you are printing in the foreground and you cannot use your computer for ot...
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60 using the printer with your software chapter 4 to use the printer in bj mode, select one of the following printers. They are listed in order of preference. Canon bj-30 (x24e) canon bj-200/200e (x24e) canon bj-230 (x24e)* canon bj-20/bj-10e/bj-10ex/bj-10sx (x24e) ibm proprinter x24e/xl24e* ibm pro...
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Chapter 4 using the printer with your software 61 the control mode you select depends on the printer driver you were able to select in your applications. ❏ if you were able to select a canon bubble jet printer or the ibm proprinter x24e through your application program, you will want to use the prin...
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62 using the printer with your software chapter 4 software and printer compatibility your software sends information and instructions to the printer over the cable that connects the printer to the computer. In addition to data, the instructions may include special command sequences known as control ...
Page 72: Chapter 5
Using the operator panel chapter 5 using the operator panel 63 chapter 5 using the operator panel this chapter provides information on using the operator panel located on the top of your printer. You can control basic printer operations and mechanics through the operator panel. The display reflects ...
Page 73: Operator Panel Display
64 using the operator panel chapter 5 operator panel display the operator panel provides you information about the printer. ❏ ready to print—when you turn on the printer and it is ready to start printing, the lcd display shows you the current modes: ❏ receiving data from the computer—when the printe...
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Chapter 5 using the operator panel 65 ❏ ready to change settings—pressing the menu button puts the operator panel into menu mode. This mode allows you to change the printer’s various modes. The display panel looks similar to this: you can select menu mode only when the printer is not receiving data ...
Page 75: Feeding Paper
66 using the operator panel chapter 5 feeding paper you can use the ff (form feed) button to load a new sheet of paper or eject a sheet of paper in the printer. Form feeding if you are loading the first sheet of paper to its top of form, follow these steps: 1. Stack the paper properly in the sheet f...
Page 76: Selecting A Print Mode
Chapter 5 using the operator panel 67 selecting a print mode your printer incorporates different print modes that allow you to select print quality, density of ink, and paper type. The control panel enables you to select two of these print modes, hq and hs: ❏ hq mode—set the printer for high quality...
Page 77: Using The Reduction Modes
68 using the operator panel chapter 5 using the reduction modes the printer supports two reduction modes for printing spreadsheets and other wide documents on regular paper. You can reduce the printer’s output to two-thirds or one-half of its full size. Two-thirds reduction mode in two-thirds reduct...
Page 78: One-Half Reduction Mode
Chapter 5 using the operator panel 69 one-half reduction mode in one-half reduction mode, the printer automatically sets the print dimensions as follows: top margin: 0.12 inch left margin: 0.85 inch print width (max.): 6.8 inches when using reduction mode, you must select the correct paper size with...
Page 79: Selecting The Reduction Mode
70 using the operator panel chapter 5 selecting the reduction mode we recommend that you use reduction mode with ms-dos applications only (not windows applications). Windows applications have a fit-to-page feature that is not compatible with reduction mode. To select the reduction mode, follow these...
Page 80: Selecting A Control Mode
Chapter 5 using the operator panel 71 selecting a control mode the printer’s control mode determines whether the bj-30 printer functions in canon bj mode or epson lq mode. In canon bj mode, the printer emulates any canon bubble jet printer or the ibm proprinter x24e. In epson lq mode, the printer em...
Page 81: Selecting A Font
72 using the operator panel chapter 5 selecting a font you can select one of the six fonts listed below. The factory default is courier. Courier script prestige roman gothic draft to select a font, follow these steps: 1. Press the menu button once. ❏ the printer beeps once when it enters menu mode. ...
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Chapter 5 using the operator panel 73 n when printing from an ms-dos software application, the font selected from the software application normally overrides the font selected using the operator panel. You can ensure that the font selected from the operator panel overrides the ms-dos application by ...
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74 using the operator panel chapter 5 n always reset the ink gauge after installing a new bj cartridge or a new ink tank. If you do not perform this operation, the low ink warning will not operate properly. The printer automatically estimates the amount of remaining ink by counting the number of ink...
Page 84: Chapter 6
Chapter 6 maintaining the printer this chapter covers the care and maintenance required for your canon bj-30 bubble jet printer. It includes printer guidelines, cleaning the printer, cleaning the print head unit, bj cartridge guidelines, replacing a bj cartridge, replacing the ink tank, and storing ...
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76 maintaining the printer chapter 6 ❏ do not touch the print head nozzles on the print head unit. Ink may leak out and cause stains. Also, you may permanently damage your print head unit, which would require you to purchase a replacement. ❏ canon makes numerous bj cartridges and ink tanks; the bc-1...
Page 86: Cleaning The Printer
Chapter 6 maintaining the printer 77 cleaning the printer your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition. Be very careful when cleaning the printer. Follow these steps: 1. Make sure the bj cartridge ...
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78 maintaining the printer chapter 6 5. Clean the platen area. ❏ use a soft cloth. ❏ feed a blank sheet of paper through the printer. 6. Clean the exterior of the printer. ❏ use a soft cloth moistened with water. ❏ clean any smudges or dust. ❏ do not clean the exterior of the printer with volatile l...
Page 88: Cleaning The Print Head
Chapter 6 maintaining the printer 79 cleaning the print head the print head contains nozzles through which ink is propelled onto the paper. The print head nozzles must be free from paper particles and dust in order to maintain a high level of print quality. The printer has an automatic cleaning func...
Page 89: Bj Cartridge Guidelines
80 maintaining the printer chapter 6 n ❏ clean the print head only when you encounter a print quality problem. Unnecessary and repetitious print head cleaning wastes ink. ❏ do not clean the print head during printing. Attempting to do so causes the printer to eject the current page and data that has...
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Chapter 6 maintaining the printer 81 bj cartridge and ink tank maintenance the most important thing you can do to extend the life of your bj-30 and to ensure optimum print quality is take care of the bj cartridge. To ensure excellent print quality, follow these guidelines for maintaining the bj cart...
Page 91: Ink Tank Capacity
82 maintaining the printer chapter 6 to avoid spilling ink, follow these precautions: ❏ do not attempt to disassemble or refill an ink tank. ❏ do not unpack a bj cartridge or an ink tank until you are ready to install it. ❏ do not remove a bj cartridge or an ink tank unless you need to replace it. ❏...
Page 92: Using Ink
Chapter 6 maintaining the printer 83 using ink the print head is the device that projects the ink onto the paper. During a print operation, the printer heats the ink to boiling point in the nozzle to form a bubble. The bubble expands until there is no room left in the nozzle for the ink. The printer...
Page 93: Replacing The Bj Cartridge
84 maintaining the printer chapter 6 replacing the bj cartridge the following procedure describes how to replace the bc-10 black bj cartridge. You only need to replace a bj cartridge if for some reason the print head becomes damaged (see appendix a, specifications, for bj cartridge life expectancy)....
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Chapter 6 maintaining the printer 85 4. Press the green tab on the front left edge of the cartridge holder. ❏ this releases the bj cartridge. 5. Lift the cartridge out of the printer. ❏ the bk indicator disappears from the display. Maintaining the printer green tab.
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86 maintaining the printer chapter 6 6. Dispose of the bj cartridge properly. 7. Take the new bj cartridge out of its protective packaging. ❏ peel off the protective foil. 8. Remove the protective material from the bj cartridge. ❏ lift off the orange cap from the print head. ❏ then remove the orange...
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Chapter 6 maintaining the printer 87 9. Insert the bj cartridge. ❏ gently place the bj cartridge into the cartridge holder. ❏ insert the print head unit into the cartridge holder first. ❏ press down on the left side of the bj cartridge unit. 10. Close the front cover. ❏ lift up and gently press the ...
Page 97: Replacing An Ink Tank
88 maintaining the printer chapter 6 replacing an ink tank if you perform a print operation correctly but the output is blank, the ink tank may be out of ink. Perform the print head cleaning two or three times. If the output is still blank, replace the empty ink tank in the bj cartridge. Leave the b...
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Chapter 6 maintaining the printer 89 5. Take the new ink tank out of its bag. ❏ then remove the orange protection cap. 6. Carefully slide the new ink tank into the bj cartridge. And then press down on the left side of the ink tank until it snaps into place. 7. Close the front cover. 8. If you have e...
Page 99: Storing The Printer
90 maintaining the printer chapter 6 9. Press the cartridge button . ❏ the cartridge holder moves to the home position on the right. ❏ the on line light stops blinking and turns off. ❏ make sure the bk indicator turns on. N ❏ if you are not satisfied with the print quality after replacing the ink ta...
Page 100: Chapter 7
Troubleshooting chapter 7 troubleshooting 91 chapter 7 troubleshooting this chapter contains information to help you solve printer problems. A problem may have one or a combination of causes, including a malfunction in your computer, software, the printer cable, or the printer. Many printing problem...
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92 troubleshooting chapter 7 problem see page printout curls ...................................................................................... 103 computer indicates device time-out............................................... 103 paper loading problems ..........................................
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Chapter 7 troubleshooting 93 if you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, contact the canon help desk at 1-800-423-2366 (u.S.A.) or 1-800-263-1121 (canada). The staff at the help desk is trained in the technical support of canon’s...
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94 troubleshooting chapter 7 errors indicated on the display errors indicated on the display are divided into the three categories and assigned error codes as shown in the table below. Warnings the printer is alerting you to a particular state; printing is temporarily disabled. ❏ a short buzzer soun...
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Chapter 7 troubleshooting 95 problem cause solution warnings blinking c and 5 low battery notice press the on line button to set the printer back on-line. You can print again. Be sure to plug your ac adapter into the printer as soon as printing is complete. Otherwise, the printer detects a low batte...
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96 troubleshooting chapter 7 problem cause solution recoverable errors blinking e and 1 no paper error after adding paper to the sheet feeder, press the ff button to feed paper, or press the on line button to set the printer on-line. Blinking e and 2 paper jam error after removing the jammed paper f...
Page 106: Operational Problems
Chapter 7 troubleshooting 97 problem cause solution blinking f and other other service call if you see a message number errors consisting of the letter f in combination with a number (such as f1 or f2 ) and the printer beeps for about five seconds, turn the printer off and reconnect your ac adapter....
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98 troubleshooting chapter 7 problem cause solution data from computer is the printer may be off-line press the on line button to not printed ( on line light off). Turn the printer on-line ( on line light is on). The interface cable may not check the interface cable be securely connected to the conn...
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Chapter 7 troubleshooting 99 problem cause solution printer suspends print if the data indicator if you have been printing after every line is printed blinks while the printer for awhile, the print head is suspended, then the may have become too hot. Printer is slowing its print in this case, the pr...
Page 109: Printing Problems
100 troubleshooting chapter 7 printing problems if you are having printing problems, check the problems and solutions in the following table. Problem cause solution data from computer is there may be a communica- check the computer or the printed, but is not what tion problem between the application...
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Chapter 7 troubleshooting 101 problem cause solution printing beyond edge of paper may not be aligned make sure the paper is page correctly in sheet feeder. Aligned correctly in the sheet feeder. Software settings may be check the software setting incorrect. For the right margin. Function 1 may be s...
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102 troubleshooting chapter 7 problem cause solution printing incorrect number function 3 may be set check the setting of of lines on page incorrectly. Function 3. This setting determines the page length: ❏ for letter-size paper, set it to off. ❏ for envelopes, set it to off. ❏ for a4-size paper, se...
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Chapter 7 troubleshooting 103 problem cause solution printer is not using font your software may be change the initialization or you selected from the overriding the settings. Setup string that your operator panel software sends. You may need to do this using a menu or screen provided by your applic...
Page 113: Paper Loading Problems
104 troubleshooting chapter 7 paper loading problems if you are having paper loading problems, check the problems and solutions in the following table. After solving a paper loading problem, remove the paper and load it correctly. Then press the on line button to set the printer on-line again. Any o...
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Chapter 7 troubleshooting 105 problem cause solution multiple sheets load into paper may not be inserted make sure paper is inserted printer correctly. All the way into the sheet feeder. Sheets of paper may be make sure the paper is not sticking together. Sticking together. Be sure to fan the stack ...
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106 troubleshooting chapter 7 problem cause solution transparency film or back film may not be loaded make sure you load no print film does not feed correctly. More than 10 sheets of correctly transparency film or back print film in the sheet feeder. Make sure you put a single sheet of plain paper a...
Page 116: Print Quality Problems
Chapter 7 troubleshooting 107 print quality problems if your print quality is not what you expect it to be, check the problems and solutions listed in the following table. Problem cause solution print is not clear the paper you are using make sure you are using the may not be supported by recommende...
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108 troubleshooting chapter 7 problem cause solution white streaks or missing print head nozzles may be execute the quick cleaning of dots clogged with dust. The print head (see page 79); then print a nozzle pattern (see page 42). Repeat cleaning if necessary. If print quality is not recovered after...
Page 118
Chapter 7 troubleshooting 109 problem cause solution blurred or smudged ink the selected print mode select the print mode most may not match your needs. Suitable for your needs. When printing through the canon bj-30 printer driver for windows, select the suitable print mode from the printer driver d...
Page 119: Windows Problems
110 troubleshooting chapter 7 windows problems the following table contains problems and solutions related to using your printer with windows applications. Problem cause solution printer does not print cable connections may check that the cable and or prints garbage not be secure. Power cord connect...
Page 120
Chapter 7 troubleshooting 111 problem cause solution printer does not print your computer is having a follow these steps: from windows (but does problem communicating 1. Select the main group print from ms-dos) with the printer. From the program manager. 2. Double-click on the control panel. 3. Doub...
Page 121
112 troubleshooting chapter 7 problem cause solution extra characters appear print manager may be disable the print manager. On the page causing problems. If the image prints correctly with the print manager disabled, but you want to use the print manager to print in windows, try the following: 1. M...
Page 122
Problem cause solution cannot print file sent software may not be check that all software is from remote computer configured correctly. Correctly configured for the network environment. For example, with a novell network, you must include the capture statement. Refer to the user’s manuals supplied w...
Page 123
114 troubleshooting chapter 7 problem cause solution in wordperfect, the box the fast graphic printing if you are in wordperfect 5.1 prints but the text option needs to be enabled for windows and the box does not (5.2) or disabled (5.1). Prints but your text does not print, follow these steps: 1. Se...
Page 124
Chapter 7 troubleshooting 115 problem cause solution print manager problems the drive that contains canon recommends that the occur the temp directory drive have from 5 mb to may not have enough 10 mb available. Available space. To verify a proper temp statement, follow these steps: 1. Exit windows ...
Page 125: Clearing Paper Jams
116 troubleshooting chapter 7 clearing paper jams when a paper jam occurs, the printer sounds a short buzzer twice, and alternately displays e and 2 . The printer goes off-line. Clear the paper jam as follows: 1. Remove the stack of paper from the paper support. 2. Gently pull the paper out with one...
Page 126
Chapter 7 troubleshooting 117 3. If the paper tears off inside the printer, open the front cover and carefully remove the remaining paper. ❏ take care not to touch the film cable. ❏ if necessary, turn off the printer. 4. Press the on line button to set the printer back on-line. N if the platen is so...
Page 127
118 troubleshooting chapter 7.
Page 128: Chapter 8
Chapter 8 customizing the printer 119 customizing the printer chapter 8 customizing the printer this chapter describes the factory default settings of the printer and the steps you follow to customize these settings for your particular printing needs. You will find that the factory default settings ...
Page 129
120 customizing the printer chapter 8 4. Press the ❍ /● button. ❏ this causes either a ● or a ❍ to appear. ❏ select ● to set the function setting to on and ❍ to set it to off. 5. Press the on line button. ❏ the on line light comes on. ❏ the printer is ready to print with the new settings. Verifying ...
Page 130
Chapter 8 customizing the printer 121 returning all settings to their factory defaults you can return the printer’s settings to their factory defaults at any time. Follow these steps: 1. Make sure that the printer’s power is on. 2. Press and hold down both the on line and cleaning buttons until the ...
Page 131: Factory Default Settings
122 customizing the printer chapter 8 factory default settings the following table shows the factory default settings of the printer: function setting printer control mode* bj mode character pitch 10 characters per inch (cpi) line spacing 6 lines per inch (lpi) beeper enabled automatic line feed (lf...
Page 132: Function Settings
Chapter 8 customizing the printer 123 n the default printer control mode is canon bj mode. If you change this to epson lq mode, the default settings also change. In epson lq mode, the following default settings are added or changed: function setting first print line** 0.33 inch (8.5 mm) character se...
Page 133: Bj Mode
124 customizing the printer chapter 8 bj mode when the printer is in bj mode, you use the function settings to control the printer: function description off on 1 horizontal print letter size or a4 size position envelope 2 page length 11 inches 12 inches 3 text scale mode disabled enabled 4-5 top mar...
Page 134
Chapter 8 customizing the printer 125 function 3: text scale mode this setting determines how many lines fit onto a page by adjusting the line spacing. If you are using a software application that assumes 66 lines will fit on each page, set this function to on. The printer will reduce the line spaci...
Page 135
126 customizing the printer chapter 8 when you set this function to off, memory reserved for the input and download buffers is used exclusively as an input buffer. No download buffer is maintained under these conditions. Set this function to on when you want some memory to be used as a download buff...
Page 136
Chapter 8 customizing the printer 127 when you select combinations of function settings not included in the list above, the printer automatically uses the 437 usa, english code page. To see samples of the character sets available with each code page table, use canon’s toll-free fax retrieval system ...
Page 137: Epson Lq Mode
128 customizing the printer chapter 8 epson lq mode when the printer is in epson lq mode, you can use these function settings to control the printer: function description off on 1 horizontal print letter size or a4 size position envelope (see page 124) 2 not used 3 text scale mode disabled enabled (...
Page 138
Chapter 8 customizing the printer 129 functions 11, 12, 13: international character set these function settings allow you to select one of eight international character sets. These character sets provide you with the characters and symbols used in other languages. Function settings character set 11 ...
Page 139
130 customizing the printer chapter 8.
Page 140: Chapter 9
Chapter 9 installing and using the battery pack 131 installing/using the battery pack chapter 9 installing and using the battery pack this chapter describes how to install and use the battery pack that comes with the canon portable kit nk-300. You can purchase the portable kit as an option for your ...
Page 141: Examining The Battery Case
132 installing and using the battery pack chapter 9 c always turn off the printer before unplugging the ac adapter or closing the paper support—this allows the print head to return to the home position and prevents it from drying out. Examining the battery case examine the battery case before you at...
Page 142
Chapter 9 installing and using the battery pack 133 attaching the battery case to the printer follow these steps to attach the battery case to the printer: 1. Make sure the printer is turned off and close the paper support. 2. Remove the ac adapter and the interface cable from the printer. 3. Turn t...
Page 143
134 installing and using the battery pack chapter 9 5. Fasten the battery case to the printer by turning the thumbwheel to the right (toward the mark). 6. Insert the battery pack into the battery pack compartment. ❏ the tab on the upper right side of the battery fits into the slot on the upper right...
Page 144: Charging The Battery Pack
Chapter 9 installing and using the battery pack 135 8. Turn the printer over and set it in the upright position. Charging the battery pack to charge the battery pack, you attach the ac adapter to the battery case. When the ac adapter is connected, the battery pack charges whenever the printer is idl...
Page 145
136 installing and using the battery pack chapter 9 to charge a battery pack, follow these steps: 1. Attach the connector end of the ac adapter into the ac power receptacle on the back of the battery case. 2. Plug the other end of the ac adapter into an electrical outlet. ❏ the charge light blinks a...
Page 146
Chapter 9 installing and using the battery pack 137 using the printer with the battery pack to print using the battery pack, follow these steps: 1. Disconnect the ac adapter from the battery case. ❏ if the ac adapter is connected, the printer will not print. 2. Attach the parallel connector to conne...
Page 147
138 installing and using the battery pack chapter 9 3. Close the interface cover. 4. Open the paper support. ❏ this turns on the battery switch so the printer can receive power from the battery pack. 5. Start your print operations. When not printing, close the paper support. When the paper support i...
Page 148: Battery Pack Capacity
Chapter 9 installing and using the battery pack 139 battery pack capacity with a fully charged battery pack, you may be able to print up to 180 pages without the use of ac power. The actual printing time depends on the complexity of the data you are printing. Printing with a low battery when you are...
Page 149
140 installing and using the battery pack chapter 9 ❏ the refresh light blinks during the discharge process. This process takes about 10 hours. When the battery pack is completely discharged, the charge light begins blinking as the battery pack automatically starts recharging. N you can use the prin...
Page 150: Removing A Battery Pack
Chapter 9 installing and using the battery pack 141 removing a battery pack n make sure you have completed your current printing job as removing the battery pack erases all data in the printer’s memory. Follow these steps to remove the battery pack: 1. Turn the printer upside down. 2. Press in on th...
Page 151
142 installing and using the battery pack chapter 9 4. Turn the thumbwheel to the left (toward the mark) to loosen the battery case from the printer. 5. Disconnect the battery case from the printer..
Page 152: Appendix A
Appendix a specifications 143 specifications appendix a specifications this appendix lists the specifications of your printer. Printing method bubble jet ink on-demand paper handling automatic feed sheet feeder capacity maximum thickness of stacked paper: 0.12 in (3 mm) plain paper approximately 30 ...
Page 153
144 specifications appendix a printing direction bidirectional in text (both ms-dos and windows) unidirectional in block graphic character unidirectional in image print width maximum 8 inches (203.2 mm) line feed speed approximately 92 ms per line at 1/6-in line in hq and hs mode printing area—paper...
Page 154
Appendix a specifications 145 printing area—envelopes the shaded portion in the following figure shows the printing area for envelope. Recommended printing area: u.S. Commercial number 10 european dl a 9.5 in a 220 mm b 0.25 in b 6.4 mm c 1.2 in c 10.4 mm d 4.1 in d 110 mm e 0.87 in e 22 mm f 0.87 i...
Page 155
146 specifications appendix a printing characters typeface roman, gothic, courier, prestige, script, and draft pitch bj mode—10, 12, 17 cpi, and ps epson lq mode—10, 12, 15, 17, 20 cpi, and ps cell composition 36 (h) × 48 (v) dot matrix in hq mode 18 out of 36 (h) × 48 (v) dot matrix in economy mode...
Page 156
Appendix a specifications 147 maximum number of characters per line (continued) epson lq mode: mode pitch characters per line 10 cpi 10 cpi 80 cpl 10 cpi doublewide 5 cpi 40 cpl 10 cpi condensed 17 cpi 136 cpl 10 cpi condensed-doublewide 8.5 cpi 68 cpl 12 cpi 12 cpi 96 cpl 12 cpi doublewide 6 cpi 48...
Page 157: Portable Kit Specifications
148 specifications appendix a acoustic noise level per iso 9296 under 45 db(a) operating environment temperature 41° f to 95° f (5° c to 35° c) humidity 10% to 90% rh (no condensation) storing environment temperature 32° f to 95° f (0° c to 35° c) humidity 5% to 95% rh (no condensation) power source...
Page 158: Appendix B
Appendix b application notes 149 appendix b application notes this appendix contains information on using specific software applications with your canon bj-30 bubble jet printer. Many popular applications are covered here. Although the software versions described may not be the latest, or may not be...
Page 159: Microsoft Publisher
150 application notes appendix b microsoft publisher method 1 to print envelopes in microsoft publisher, follow these steps: 1. Start microsoft publisher. 2. Select and run the envelope page wizard design assistant. 3. From the envelope page wizard, select the options you want. 4. After the envelope...
Page 160
Appendix b application notes 151 method 2 to print envelopes in microsoft publisher, follow these steps: 1. Start the windows control panel. 2. Double-click the printers icon. 3. Select the canon bj-30 color bubble jet printer. 4. Set up the following options on the printer: portrait, envelope, and ...
Page 161: Microsoft Word For Windows
152 application notes appendix b microsoft word for windows microsoft word 6.0 for windows to print on envelopes in microsoft word 6.0 for windows, follow these steps: 1. Select tools. 2. Select envelopes and labels. 3. Click on the feed button. 4. In the feed method, select the first envelope from ...
Page 162: Wordperfect
Appendix b application notes 153 to print on envelopes, follow these steps: 1. Type your destination address within your document and then highlight it. 2. In the top menu bar, select tools and then select setprinterheuristic. 3. In the envelope orientation box, select the force portrait button. 4. ...
Page 163
154 application notes appendix b 10. Wordperfect displays the message: preparing document for printing . 11. Wordperfect displays a warning; ignore this warning. Wordperfect will now print your envelope. You need not change the page layout or any other settings to accommodate envelopes. Wordperfect ...
Page 164: Works 3.0 For Windows
Appendix b application notes 155 printing envelopes other than the first time 1. Choose the envelope macro from the main screen. 2. If you have set up the envelope size, go to layout and choose page. 3. Choose paper size. Make sure the size is 9.5 x 4.12 inches and the diagram shows the paper in wid...
Page 165
156 application notes appendix b.
Page 166: Glossary
Glossary glossary 157 glossary a agm alternate graphics mode. Available in bj mode for ibm proprinter x24e emulation. All modes pattern one of the test patterns produced by the printer, all characters available in each of the different print pitch and style modes are printed. Automatic emulation swi...
Page 167
158 glossary buffer a temporary storage area in the printer’s memory where data for output is held until it can be processed. See also download buffer. C canon extended mode canon’s unique printer control mode used by specific application software to print on the printer. Centronics an interface sta...
Page 168
Glossary 159 cpl characters per line. A unit of measurement that indicates the number of characters printed per line. Cps characters per second. A unit of measurement that indicates the printer’s speed. D db(a) stands for decibel level (a decibel being a unit of measurement for the intensity of the ...
Page 169
160 glossary escape sequences commands beginning with the escape character, which are used to control the printer. The nonprintable escape character is followed by a unique series of letters and numbers that provide instructions to the printer. F fixed pitch spacing equal spacing for each character ...
Page 170
Glossary 161 high speed (hs) mode one of the print quality modes available on this printer. Use this mode for printing draft text. This mode is faster than hq mode; print speed is 277 cps at 10 cpi. Print resolution is 180x180 dpi. I ink jet printer a nonimpact printer that ejects ink onto paper to ...
Page 171
162 glossary characters..
Page 172
Glossary 163 lpi lines per inch. The measurement used in describing the number of lines that will print within one vertical inch. Most printing is done in 6 or 8 lpi. M manual feed a method of feeding paper to the printer one sheet at a time. Multilingual refers to code page 850 that contains the sp...
Page 173
164 glossary p page orientation refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation. Parallel interface an interface that transmits multiple bits simultaneously (usually...
Page 174
Glossary 165 printer control mode this printer has three control modes: canon extended mode, bj mode, and epson lq mode. The printer control mode determines the features the printer supports. Printer driver software that sends printing instructions to a printer. The printer driver keeps track of the...
Page 175
166 glossary ripple pattern one of the test patterns produced by this printer. In this test, all characters are printed in the default font and pitch (as determined by the printer control mode that has been selected) in a repeating pattern. Rom read only memory. You cannot modify this printer memory...
Page 176: Index
O/● button: 11 button: 11 180 dpi: 147 180 x 180 dpi: 52 360 dpi: 124, 147 360 x 360 dpi: 2, 52 720 dpi: 124, 147 720 x 360 dots per inch: 2 a ac adapter: 8, 75–76, 135–136 attaching: 12 ac outlet: 12 ac power receptacle: 10, 12, 133 battery case: 132 accessories: 3 acoustic noise level: 148 all cha...
Page 177
168 index c canadian support: 5 canon accessories: 4 authorized service facility (asf): 6, 93 back print film bf-102: 4, 143 bj printers: 60 extended mode: 60, 123, 145 portable kit: 131 referral service: 3 transparencies cf-102: 3, 143 windows driver diskette: 8 capacity, ink tanks: 82 carriage ret...
Page 178
Envelopes: 143, 145 printing: 36–38 printing area: 145 epson graphics: 123, 128–129 italics: 128-129 lq mode: 60–61, 71, 119, 123, 128–129, 145–147 lq printers: 60, 71 lq-2550 printer: 145 errors, indicated on display: 94–99 escape character: 62 sequences: 62 european dl envelopes: 36, 143, 145 see ...
Page 179
170 index ink gauge: 73–74 ink tank(s): 2–3, 76 capacity: 82 maintenance: 81–82 replacing: 88–90 run out of ink: 82 specifications: 147 yield: 147 input buffer: 122–126, 128, 147 installing battery pack: 131–142 bj cartridge: 14–18 printer driver: 22–25 truetype fonts: 24–25 intensity: 55 interface:...
Page 180
P page length: 122, 124 orientation: 53 printers: 27–28 size: 39 paper feeding: 66 handling: 2, 143 jams, clearing: 116–117 loading: 19–20, 32–35 loading problems: 104–106 path: 32 printing area: 144 size: 49, 143 source: 51 type: 143 types, selecting: 31 weight: 143 paper guide: 10, 19–20 paper sup...
Page 181
172 index printer control mode: 71, 122, 145 selecting: 60–61 printer driver installing: 22–25 selecting: 59–60 printer settings: 11, 30, 56, 120 default: 122–123 printers, line vs. Page: 27–28 printing characters: 146 direction: 144 disabled: 65 document: 56–57 envelopes: 36–38 envelopes, windows: ...
Page 182
Storing, printer: 90 supplies: 3, 5 switching mode, emulation: 122, 124, 127–128, 147 t tab stops: 122 temperature: 148 test patterns printing: 21, 41–44 starting: 43–44 text scale mode: 122, 124–125, 128 thick paper: 31 top cover: 10 margin: 122, 124–125, 128 transparencies: 3, 31–32, 143 cf-102: 3...
Page 183
174 index.
Page 184: Fcc Regulations
Fcc regulations this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses...