Summary of C3000 - MultiPASS Color Inkjet Printer

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    Multipass c3000 electronic user’s manual.

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    Iiii copyright this manual is copyrighted by canon computer systems, inc. (ccsi) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of ccsi. ©1997 canon computer systems, inc. Disclaimer canon computer sy...

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    Iiiiii users in u.S.A. Pre-installation requirements for canon facsimile equipment aa.. Llooccaattiioonn supply a suitable table, cabinet, or desk. See appendix a for the unit’s dimensions and weight. Bb.. Oorrddeerr iinnffoorrm maattiioonn 1. Only a single line, touch-tone or rotary telephone set i...

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    Iivv telephone company. Connection to party lines is subject to state tariffs. In case of equipment malfunction should any malfunction occur which cannot be corrected by the procedures described in this user’s manual, disconnect the equipment from the telephone line or unplug the power cord. The tel...

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    Vv to automatically enter this information into your multipass c3000, follow the instructions in your setup guide. Users in canada pre-installation requirements for canon facsimile equipment aa.. Llooccaattiioonn supply a suitable table, cabinet, or desk. See appendix a for the unit’s dimensions and...

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    Vvii means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate terminal equipment technical requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction. Before insta...

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    Vviiii using your documentation the following documentation is supplied with the multipass™ c3000 to help you use your new canon multi-talented color printer. Setup guide this manual describes how you unpack, set up, and start using your multipass c3000. It includes how to install the multipass desk...

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    Vviiiiii distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer. ❍ the buttons you press appear in this typeface: start/copy . ❍ the names of lights you see appear in this typeface: in use . ❍ what you see in the lcd displa...

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    Iixx mpc-3000—users manual/v000/07-97 1 introduction getting help from canon ................................................................................. 1-2 servicing the multipass c3000 .................................................................. 1-3 main components of the multipass c30...

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    Xx mpc-3000—users manual/v000/07-97 printing on envelopes ....................................................................................... 2-26 using canon’s specialty papers ......................................................................... 2-29 specialty paper guidelines ...............

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    Xxii mpc-3000—users manual/v000/07-97 sending a pc fax from a windows application ....................................... 4-15 creating a fax memo in the multipass desktop manager ............................ 4-19 designing a fax cover page ..............................................................

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    Xxiiii mpc-3000—users manual/v000/07-97 7 working with documents in the desktop manager managing your documents in the desktop manager ..................................... 7-2 selecting documents in the desktop manager .......................................... 7-2 printing a document in the deskto...

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    Xxiiiiii mpc-3000—users manual/v000/07-97 9 maintaining the multipass c3000 multipass c3000 guidelines ............................................................................ 9-2 routine maintenance ......................................................................................... 9-3 cl...

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    Xxiivv appendix b using the multipass c3000 as a stand-alone fax lcd menu system .............................................................................................. B-1 entering information in the multipass c3000 ............................................... B-2 entering your user infor...

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    Chapter 1 introduction 1-1 thank you for purchasing the canon multipass™ c3000—the multi- talented color printer for your home office and the whole family. We are sure that your multipass c3000 will provide all you need in one machine: color bubble jet printer, plain paper fax, pc fax, copier, and s...

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    1-2 introduction chapter 1 mpc-3000—users manual/v000/07-97 getting help from canon canon computer systems, inc. Offers a full range of customer technical support options including*: ❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2...

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    Chapter 1 introduction 1-3 mpc-3000—users manual/v000/07-97 intr oduction servicing the multipass c3000 the canon multipass c3000 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your system describes canon’s limited warranty, which includes...

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    1-4 introduction chapter 1 mpc-3000—users manual/v000/07-97 main components of the multipass c3000 before using the multipass c3000, it’s a good idea to familiarize yourself with the components and understand their functions. Front view sending document support holds documents as they feed into adf ...

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    Chapter 1 introduction 1-5 mpc-3000—users manual/v000/07-97 intr oduction back view inside the printer area line jack telephone/ answering machine jack parallel cable connector manual feed slot power cord connector paper thickness lever cartridge holder printer cover mpc3000_ba ck mpc3000_inside.

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    1-6 introduction chapter 1 mpc-3000—users manual/v000/07-97 using the operator panel this section presents a brief description of the operator panel on the multipass c3000. Redial/pause button press to redial the last number that was dialed using the number buttons, or to enter pauses between digits...

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    Chapter 1 introduction 1-7 mpc-3000—users manual/v000/07-97 intr oduction resolution button press this to select the resolution the multipass c3000 will use for the document you want to fax or copy. One-touch speed dial/function buttons use for one-touch speed dialing, entering user information, pri...

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    Loading paper in the sheet feeder the paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the canon specialty papers described in chapter 2, printing with the multipass c3000. For receiving faxes, use plain paper (such a...

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    Chapter 1 introduction 1-9 mpc-3000—users manual/v000/07-97 intr oduction ❍ align the edge of the paper with the right edge of the sheet feeder. ❍ secure the stack with the paper guide. Preparing documents for faxing, copying, or scanning you can use the multipass c3000 to fax, copy, or scan documen...

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    1-10 introduction chapter 1 mpc-3000—users manual/v000/07-97 ❍ remove all staples, paper clips, and the like before feeding the document. ❍ make sure any glue, ink, or correction fluid on the paper is completely dry before feeding the document. ❍ make a photocopy of any document that will not feed i...

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    Chapter 1 introduction 1-11 mpc-3000—users manual/v000/07-97 intr oduction ❍ insert the document face-down (letterhead first) into the adf until you hear a beep. ❍ adjust the document guides to the width of the document. The multipass c3000 automatically feeds the pages one by one from the bottom. I...

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    Chapter 2 printing with the multipass c3000 2-1 mpc-3000—users manual/v000/07-97 printing this chapter describes how to use the multipass c3000 to print your documents. Once you have installed the multipass desktop manager, you can use the multipass c3000 for all your printing needs. This chapter de...

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    2-2 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 paper handling one of the most important things you can do to assure the best possible printing performance of your multipass c3000 is to select the correct paper. Your multipass c3000 produces letter quality print on m...

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    Chapter 2 printing with the multipass c3000 2-3 mpc-3000—users manual/v000/07-97 printing create cards, invitations, announcements, and more. Bubble jet paper (water resistant) the canon bubble jet paper lc-301 has been developed for high quality printing with minimal or no smearing or running when ...

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    2-4 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 paper guidelines when selecting or loading paper, please remember the following: ❍ attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. ❍ use cut-sheet paper only. Yo...

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    Chapter 2 printing with the multipass c3000 2-5 mpc-3000—users manual/v000/07-97 printing printing a document this procedure describes the general steps required for printing from various windows applications. The exact steps for printing a document may vary depending on the application program you ...

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    2-6 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 printer setup within windows you can use the multipass c3000 with all your windows 95 or windows 3.1 applications. Be sure to set the multipass c3000 as the default printer for all your windows operations. Most of your ...

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    Chapter 2 printing with the multipass c3000 2-7 mpc-3000—users manual/v000/07-97 printing using the printer driver in windows 95 the printing options are displayed on these windows 95 tabs: general, details, paper, graphics, and setting. See using the windows tabs section (page 2-8) for details. N f...

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    2-8 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 using the windows tabs the multipass printer driver for windows has several tabs from which you can select your printing options and learn about your printer driver as well as your multipass c3000. ❍ general (windows 95...

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    Mpc-3000—users manual/v000/07-97 printing chapter 2 using the multipass c3000 as a printer 2-9 ❍ paper this tab allows you to specify page orientation, paper size, and type of print media. (the printing options on this tab are the same for both windows 95 and windows 3.1.) ❍ graphics this tab allows...

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    2-10 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 ❍ setting this tab allows you to turn on or off the setup analyzer. It also allows you to save up to four custom print settings. (the printing options on this tab are the same for both windows 95 and windows 3.1.) spec...

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    Chapter 2 printing with the multipass c3000 2-11 mpc-3000—users manual/v000/07-97 printing recommended graphics settings you can select the following printing options from the graphics tab to achieve the specified results. Driver settings to achieve print quality color model results fastest b&w draf...

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    2-12 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 using the setup analyzer the setup analyzer allows the printer driver to evaluate your choice of printing settings. On the setting tab, you click on the green ✔ to enable the setup analyzer. Click on the red symbol to ...

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    Chapter 2 printing with the multipass c3000 2-13 mpc-3000—users manual/v000/07-97 printing printing speed versus color the multipass printer driver for windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase ...

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    2-14 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 for monochrome printing use the optional bc-20 black bj cartridge to optimize the printer’s performance when you are printing black text and graphics only. In the printer driver, choose the following printing options t...

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    Chapter 2 printing with the multipass c3000 2-15 mpc-3000—users manual/v000/07-97 printing ❍ avoid automatic settings. Although the automatic settings are easy to use, the computer must interpret the printed page. This takes more time than if you select each setting. ❍ free up your memory. Use only ...

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    2-16 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 setting the paper thickness lever to ensure trouble-free paper handling, you’ll want to set the paper thickness lever before loading paper. ❍ center for the bc-21 color bj cartridge ❍ left for the optional bc-20 black ...

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    Chapter 2 printing with the multipass c3000 2-17 mpc-3000—users manual/v000/07-97 printing follow these steps to set the paper thickness lever: 1 2 abc 3 def 4 5 jkl ghi 6 mno 7 8 tuv prs 9 wxy 0 oper tone symbols redial/pause receive mode resolution alarm stop coded dial start/copy 1 2 3 4 5 6 prin...

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    2-18 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 ❍ set the paper thickness lever to left, center, or right according to the bj cartridge and paper type. See page 2-19. ❍ press cartridge again to move the cartridge holder back to its home position. ❍ close the printer...

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    Chapter 2 printing with the multipass c3000 2-19 mpc-3000—users manual/v000/07-97 printing printer settings for various print media paper thickness lever paper feed media bc-21 bc-20 method limit (sheets) plain paper center left auto approx. 100 glossy photo paper center auto 1 gp-201 high resolutio...

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    2-20 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 loading paper you can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or...

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    Chapter 2 printing with the multipass c3000 2-21 mpc-3000—users manual/v000/07-97 printing ❍ for best results, fan the paper before loading it. ❍ always fan a stack of paper along the edge that will feed into the printer first. Fan the paper. 3 pull the paper support up until it stops. 2 p-rest_up f...

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    2-22 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 ❍ align the edge of the paper with the right edge of the sheet feeder. ❍ secure the stack with the paper guide. ❍ start your print operation. Auto feed guidelines when automatically feeding stacks of paper, follow thes...

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    Chapter 2 printing with the multipass c3000 2-23 mpc-3000—users manual/v000/07-97 printing ❍ the platen (a roller on the inside of the printer) may become inked if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth. (for details on cleaning the platen, s...

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    2-24 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 manually feeding paper you use the manual feed function when printing on heavier-weight print media (24 lb to 28 lb or 90 g/m 2 to 105 g/m 2 ). ❍ if you are manually feeding heavier-weight print media, set the paper th...

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    Chapter 2 printing with the multipass c3000 2-25 mpc-3000—users manual/v000/07-97 printing ❍ slide the paper into the manual feed slot in the back of the printer. ❍ make sure the print side is facing up. ❍ align the sheet with the left edge of the manual feed slot. ❍ hold the sheet for about two sec...

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    2-26 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 printing on envelopes you can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time. U.S. Commercial number 10 (com10) envelopes and european dl envelopes are recommended. You ma...

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    Chapter 2 printing with the multipass c3000 2-27 mpc-3000—users manual/v000/07-97 printing ❍ arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ❍ press all the way around the envelopes to remove any curls and expel air from inside the envelop...

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    2-28 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 ❍ slide a stack of envelopes into the sheet feeder until it stops. ❍ align the edge of the paper guide with the left edge of the stack of envelopes. ❍ insert the envelopes with the print side up. ❍ feed the top of the ...

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    Chapter 2 printing with the multipass c3000 2-29 mpc-3000—users manual/v000/07-97 printing using canon’s specialty papers this section provides guidelines for printing on canon’s specialty papers and describes special procedures required for high resolution paper and fabric sheets. Specialty paper g...

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    2-30 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 ❍ do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❍ to avoid smudging caused by fingerprints, use a pair of thin cloth gloves w...

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    Chapter 2 printing with the multipass c3000 2-31 mpc-3000—users manual/v000/07-97 printing ❍ do not roll the film too tight. ❍ the film and paper rolled together should be about one inch (2.5 cm) in diameter. ❍ you may want to fasten the roll with a small piece of tape. Keep the film rolled up for a...

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    2-32 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 high resolution paper hr-101 using the paper output guides the output tray on your multipass c3000 is equipped with paper output guides. When using the optional bc-22 photo bj cartridge to print on canon’s high resolut...

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    Chapter 2 printing with the multipass c3000 2-33 mpc-3000—users manual/v000/07-97 printing using the cleaning sheet canon’s high resolution paper hr-101 is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of high resolution pa...

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    2-34 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 ❍ insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). ❍ adjust the paper guide to the edge of the cleaning sheet. ❍ make sure the canon multipass c3000 printer is set as the d...

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    Chapter 2 printing with the multipass c3000 2-35 mpc-3000—users manual/v000/07-97 printing fabric sheet fs-101 fabric sheet fs-101 for canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the fabric she...

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    2-36 printing with the multipass c3000 chapter 2 mpc-3000—users manual/v000/07-97 ❍ insert the sheet with the cloth side out (toward you) and the open end up (away from the sheet feeder). ❍ adjust the paper guide to the edge of the fabric sheet. ❍ in the paper tab, select a4 for the paper size and s...

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    Chapter 3 using the multipass desktop manager 3-1 mpc-3000—users manual/v000/07-97 multip ass desktop mana g e r the multipass desktop manager is a full-featured windows application that enables you to use your multipass c3000 from your computer. The multipass desktop manager coordinates the printin...

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    3-2 using the multipass desktop manager chapter 3 starting the multipass desktop manager when you start windows or open the desktop manager, the multipass background is automatically started as well. The multipass background enables and monitors the communication between the desktop manager and the ...

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    Chapter 3 using the multipass desktop manager 3-3 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er windows 3.1 users after it is installed, the multipass desktop manager is an icon in the canon multipass c3000 program group. This program group was automatically created during installati...

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    3-4 using the multipass desktop manager chapter 3 menu bar the menu bar contains commands that enable you to perform the various desktop manager tasks. Some of the commands can also be accessed by their corresponding icons on the toolbar or command bar. Toolbar the toolbar provides quick access to c...

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    Chapter 3 using the multipass desktop manager 3-5 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er command bar the command bar contains command icons, which enable you to perform a variety of tasks. You can use the command icons as follows: ❍ drag a document to the command icon for exam...

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    3-6 using the multipass desktop manager chapter 3 using the desktop manager folders the desktop manager stores and organizes your fax and scan documents in folders. Only one folder can be open at a time. When you open another folder, the current folder automatically closes. System-defined folders wh...

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    Chapter 3 using the multipass desktop manager 3-7 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er each job in the out box folder displays with a system-assigned name: fax nnnn for a fax job, and print nnnn for a print job, where nnnn is a number of up to four digits which is unique wit...

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    3-8 using the multipass desktop manager chapter 3 if you create additional folders that cause the folder list to grow beyond the visible list area, a vertical scroll bar displays. The scroll bar scrolls the entire list of system- and user-defined folders as a single entity. Viewing documents in the ...

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    Chapter 3 using the multipass desktop manager 3-9 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er the icon designates the document type as fax, scan, or modified. A modified document is a document where the fax cover page has been removed from a fax, or a multi-page document that has b...

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    3-10 using the multipass desktop manager chapter 3 mpc-3000—users manual/v000/07-97 to display the address book, select tools from the desktop manager menu bar. Now click address book. The multipass desktop manager displays the address book window: ❍ address book entries address book entries are lis...

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    Chapter 3 using the multipass desktop manager 3-11 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er working with address book entries when open, the address book displays a list of the address entries you currently have set up, along with the corresponding information for each entry. Th...

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    3-12 using the multipass desktop manager chapter 3 adding and editing an individual entry when setting up an individual address book entry, you must specify the contact’s first and last names, and fax number. Optionally, if you want the information available for a fax cover page, you can provide the...

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    Chapter 3 using the multipass desktop manager 3-13 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er enter the appropriate information. ❍ you must type at least a first name or last name and a phone or fax number before you can click add. ❍ you can enter 20 characters in the first and la...

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    3-14 using the multipass desktop manager chapter 3 to add a group entry, click the new group button on the toolbar. To edit a group, select the entry in the address book and click the edit button. ❍ enter or edit the name you want assigned to this group. ❍ in the address book list box, click the ind...

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    Chapter 3 using the multipass desktop manager 3-15 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er importing an address book you may have an address book in another program that you want to use in the multipass desktop manager. You can import your address book and use it in the desktop...

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    3-16 using the multipass desktop manager chapter 3 ❍ in the assign field names dialog box, the address information is listed in columns, with a column title that identifies the type of information within the column. The button above the column titles enables you to reassign the column titles where n...

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    Chapter 3 using the multipass desktop manager 3-17 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er exporting the address book you can export the address book from the multipass desktop manager to an ascii text file. The address information can be separated by either commas or tabs. If ...

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    3-18 using the multipass desktop manager chapter 3 ❍ when the appropriate names appear at the top of each column, click export. ❍ in the export address book dialog box, select the file type (.Csv or .Txt), location, and filename for saving the file. Then click ok. Setting up your speed dial assignme...

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    Chapter 3 using the multipass desktop manager 3-19 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er to set up your speed dialing assignments, select setup from the desktop manager menu bar, and then click on the speed dial tab. Assigning an individual recipient to a speed dial code to a...

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    3-20 using the multipass desktop manager chapter 3 defining a group speed dial code to assign two or more recipients to a speed dial code: ❍ on the speed dial tab, make sure the desired recipients for your group are set up as individual speed dial assignments. ❍ select the speed dial code to which y...

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    Chapter 3 using the multipass desktop manager 3-21 mpc-3000—users manual/v000/07-97 multip ass desktop mana g er ❍ in the speed dial list box, select the first recipient and click add. Repeat this procedure until the desired recipients are included in the member(s) list box. ❍ to remove a member fro...

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    3-22 using the multipass desktop manager chapter 3 viewing a fax listed in the fax log in the fax log dialog box, double-click the fax document listed. The document displays in the desktop manager document viewer. For information on using the document viewer, refer to chapter 7, working with documen...

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    Mpc-3000—users manual/v000/07-97 sending f a x e s chapter 4 sending faxes with the multipass c3000 4-1 you can use the multipass c3000 to send paper faxes or pc faxes. Pc faxing is the ability to send a fax from an application without first printing the document. Using the multipass c3000 and the m...

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    Sending a document the multipass c3000 starts sending a document while it is being scanned into memory. When scanning a multi-page document, the unit calls the other party after the first page is scanned. Once connection is made, the multipass c3000 begins to transmit the information while the remai...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-3 the multipass c3000 begins scanning the document, and dials the number. ❍ after a moment, the display shows the transaction number for the fax. This is a unique number the multipass c3000 assigns to...

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    Automatic dialing you can send a document using one-touch speed dialing, coded speed dialing, or group dialing. You must register the one-touch speed dialing numbers, the coded speed-dialing numbers, and the group dialing numbers using the multipass desktop manager before you can send documents usin...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-5 ❍ if you make a mistake, press stop . Then press the correct one-touch speed dialing button or press coded dial and re-enter the code. ❍ five seconds after you press the speed dialing button (or ent...

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    ❍ after scanning the document into memory, the multipass c3000 automatically dials each number in the group. ❍ if there is no group registered under the one-touch speed dialing button or the two-digit code, the lcd displays the no tel # message. Make sure you entered the correct number and that the ...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-7 to cancel automatic redialing to cancel automatic redialing, press the stop button. However, you cannot cancel redialing while the lcd displays auto redial (the unit is waiting to redial). In this c...

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    Manual sending if you would like to speak with the other party before sending a fax to them, you may do so; this is called manual sending. To use manual sending, you must have a telephone connected to the multipass c3000. ❍ place the document face-down in the adf. ❍ you can use regular dialing or an...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-9 messages displayed during sending when sending a document, the multipass c3000 displays the following messages as the call progresses. When it is finished sending the document, the multipass c3000 b...

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    To open the operator panel to remove the document (see page 10-3). Sending a document to more than one location (sequential broadcasting) sequential broadcasting sends one document to more than one location. You can send to a total of 57 destinations as follows: one-touch speed dialing = up to 6 des...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-11 ❍ simply enter the numbers one after the other: press the desired one-touch speed dialing button or press coded dial followed by the two-digit code. ❍ if you are sending to group dialing destinatio...

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    ❍ the multipass c3000 begins the operation approximately ten seconds after you press the last button (five seconds if you press only one button) even if you do not press start/copy . ❍ the multipass c3000 dials the destinations in numerical order starting with the coded dial numbers, then the one- t...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-13 the multipass c3000 has three resolution settings: ❍ standard standard resolution (203 × 98 dpi) is adequate for most text documents. ❍ fine fine resolution (203 × 196 dpi) is suited for documents ...

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    ❍ press resolution once or twice more to display the resolution you want (standard, fine, or photo). ❍ after about five seconds, the lcd returns to standby mode. Setting the contrast contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-15 sending pc faxes you can create and send a pc fax from any windows application that supports printing or you can create a fax in the multipass desktop manager. You can pc fax the document immediate...

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    ❍ the send fax dialog box appears: ❍ choose individuals or fax groups from the address book list on the left by clicking a name and clicking the add button. To remove a name from the recipients list, click the name and click the remove button. To add a new entry to the address book, click new. ❍ for...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-17 ❍ to send the fax with any annotations that were added to the document using the multipass desktop manager document viewer, click include annotation. ❍ to add a reference comment for the fax log, e...

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    Identifying the fax sender you can enter your name and phone number in the from and phone boxes. After sending the first pc fax, this information is automatically displayed the next time you send a pc fax. You can change the fax sender information as needed. Entering a memo you enter a memo to be in...

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    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-19 creating a fax memo in the multipass desktop manager you can create and send a fax memo that consists of a coversheet with a message you type. This allows you to quickly send a memo without using a...

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    Preparing the cover page background the cover page background provides the permanent information and any graphics you want included on your cover page. You then position the variable fields in the appropriate locations on the background. For example, for your background, you may want to include head...

  • Page 104

    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-21 ❍ locate the held fax document and open it in the document viewer: double-click the document, select the document and click open document on the file menu, or drag the document to the open document...

  • Page 105

    Mpc-3000—users manual/v000/07-97 4-22 sending faxes with the multipass c3000 chapter 4 ❍ from the multipass desktop manager: on the tools menu, click cover page designer. Using the cover page designer the cover page designer window consists of the following components. Menu bar the menu bar contains...

  • Page 106

    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-23 toolbar the toolbar provides you quick access to commands needed to create, edit, and print a fax cover page. In addition to the buttons, the toolbar also provides you with drop- down list boxes th...

  • Page 107

    ❍ in the layout area, where the black-and-white background is now displayed, insert the variable fields you want to include with the fax. (see below for details.) ❍ position the fields in the desired locations on your background. ❍ optionally, adjust the appearance of each field as necessary. (see p...

  • Page 108

    Mpc-3000—users manual/v000/07-97 sending f ax es chapter 4 sending faxes with the multipass c3000 4-25 to insert a field: ❍ drag a field from the variables bin to the desired location in the layout area. ❍ on the insert menu, click the field you want to insert. Then position the cursor at the desire...

  • Page 109

    Resizing a field with the exception of the memo field, most of the variable fields consist of a single line of text. If the variable information to be placed in the field is longer than the field size, the text does not automatically wrap onto a next line. The text is truncated to fit the length of ...

  • Page 110

    Aligning fields when placing the variable fields in the layout area, you can align two or more selected fields, based on the position of the first field you select. The first field selected in the set of fields to be aligned is the anchor for the alignment. For fields that are placed in a column, yo...

  • Page 111

    To save the changes under the same name: ❍ click save on the file menu or toolbar. To save the changes under a different name: ❍ on the file menu, click save as. In the save cover page template dialog box, specify the name of the cover page, and click ok. (this retains the opened cover page under it...

  • Page 112

    ❍ in the print setup dialog box, specify your print options and click ok. ❍ with the cover page open, on the file menu, click print preview. ❍ to print the cover page, click print. ❍ to enlarge or reduce the view size, click zoom in or zoom out. ❍ to close the preview window, click close. ❍ because ...

  • Page 113

    ❍ with the cover page open, click print on the file menu or toolbar. ❍ complete the print dialog box, and click ok. Print the cover page. 3 mpc-3000—users manual/v000/07-97 4-30 sending faxes with the multipass c3000 chapter 4 mdm_pr t1.Tif.

  • Page 114

    Chapter 5 receiving faxes 5-1 receiving f a x e s the multipass c3000 has four receive modes: ❍ fax only mode ❍ fax/tel mode ❍ manual mode ❍ answer machine mode you set the receive mode during the automatic installation procedure. (see your setup guide for details.) you can change the receive mode a...

  • Page 115

    Receiving documents automatically—fax only mode when you set up the multipass c3000 for a dedicated fax line, the unit automatically receives the document whenever a call comes over the fax line. It disconnects any calls that are not from a fax machine. Receiving both documents and telephone calls a...

  • Page 116

    Receiving documents manually—manual mode you will want to set your multipass c3000 to receive documents manually when you want to personally check each incoming call to see if it is from a fax or from a person. You must have a telephone attached to the multipass c3000. When the multipass c3000 rings...

  • Page 117

    Use the telephone to receive manual calls as follows: 1. When you answer a call and hear a long beep or silence, a fax is being sent. 2. Enter the two-digit id code on your telephone. Wait for five seconds, then hang up. The multipass c3000 then begins receiving the document. Using an answering mach...

  • Page 118

    ❍ when recording the outgoing message on the answering machine: the entire message must be no more than 15 seconds long. In the message, tell your callers how to send a fax. For example: “hello. I can’t answer the phone right now, but please leave a message after the beep. I’ll return your call as s...

  • Page 119

    Receiving while registering, copying, or printing because the multipass c3000 supports multitasking, you can receive a document or a phone call while you are: ❍ making a copy ❍ printing a document ❍ entering information if you are making copies or printing a document and the multipass c3000 receives...

  • Page 120

    Receiving a fax into the in box to receive a fax into the in box of the multipass desktop manager, your computer must be on and multipass background must be running. You must also have selected upload fax in the receive options of the desktop manager. (see page 8-7 for details.) the receive options ...

  • Page 121

    ❍ when you see file print displayed in the lcd, press start/copy . ❍ the multipass c3000 begins printing the document. N once the multipass c3000 prints a fax, it erases the fax from its memory. Using the distinctive ring pattern detection (drpd) feature some phone companies offer a distinctive ring...

  • Page 122

    Types of ring patterns your telephone company will assign a distinctive ring pattern to each number when you order the drp service. The setting you make with the following procedure must match the setting assigned by the telephone company. You can set the multipass c3000 for the following ring patte...

  • Page 123

    Incoming call incoming call your setting from fax from telephone fax receives the fax document answers as a fax without ringing. Machine. Tel rings to alert you to pick rings to alert you to pick up the telephone. Press up the telephone and start/copy to receive the take the call. Fax (manual mode)....

  • Page 124

    Chapter 6 copying and scanning with the multipass c3000 6-1 mpc-3000—users manual/v000/07-97 cop ying and scanning you can use the multipass c3000 as a copier and a scanner. This chapter describes: ❍ copying documents ❍ using the multipass desktop manager to scan documents ❍ scanning from a windows ...

  • Page 125

    6-2 copying and scanning with the multipass c3000 chapter 6 ❍ the display shows the size of the copy (the default is 100%) and the number of copies (the default is 1). ❍ if you want to change the copying resolution, press the resolution button. ❍ you can make copies in fine or photo resolution. ( st...

  • Page 126

    Chapter 6 copying and scanning with the multipass c3000 6-3 mpc-3000—users manual/v000/07-97 cop ying and scanning ❍ to make multiple copies, use the number buttons to enter the number of copies (up to 99). ❍ to stop copying at any time, press stop . You may need to lift the operator panel to remove...

  • Page 127

    Using the multipass desktop manager to scan documents you can use the multipass c3000 to scan documents directly into the multipass desktop manager. The multipass desktop manager scans each document page, gives it a system-assigned name, and places it in the scan folder as a tiff document. You can r...

  • Page 128

    Cop ying and scanning ❍ scan mode selects the type of image you are scanning (letter, graphics, or photo). The type you select determines a black and white or grayscale scanned image and the resolution for the image. To define custom settings, select custom. See advanced scanning options on page 6-7...

  • Page 129

    Scanning from a windows application you can use the multipass c3000 to scan documents directly into a windows application that supports a twain interface (such as adobe ® pagemaker ® ). Some applications allow multiple page scans, while others do not. If you are unsure whether your windows applicati...

  • Page 130

    Cop ying and scanning advanced scanning options the scanner advanced settings dialog box allows you to select various combinations of image modes and resolutions: ❍ image mode this option enables you to select whether you want a black and white or grayscale image. If you are scanning the image direc...

  • Page 131

    6-8 copying and scanning with the multipass c3000 chapter 6 mpc-3000—users manual/v000/07-97.

  • Page 132

    Chapter 7 working with documents in the desktop manager 7-1 mpc-3000—users manual/v000/07-97 documents in desktop mana g e r this chapter contains information and instructions for managing, manipulating, and modifying your documents in the multipass desktop manager. It includes: ❍ managing your docu...

  • Page 133

    7-2 working with documents in the desktop manager chapter 7 managing your documents in the desktop manager once you send a pc fax, receive a fax, or scan an image, the resulting document is available in the desktop manager. You can perform a variety of tasks with and on your documents, as described ...

  • Page 134

    Chapter 7 working with documents in the desktop manager 7-3 ❍ a copy of the document to be printed is sent to the out box folder. The job is assigned a unique name. When printing is complete, the copy is automatically deleted from the out box folder. N annotations will not be printed. To print a doc...

  • Page 135

    7-4 working with documents in the desktop manager chapter 7 mpc-3000—users manual/v000/07-97 each job in the out box folder displays with a system-assigned name. A job remains in the out box folder until it is successfully processed or deleted. You cannot rename a job in the out box folder, or move ...

  • Page 136

    Chapter 7 working with documents in the desktop manager 7-5 mpc-3000—users manual/v000/07-97 documents in desktop mana g er ❍ retry a pc fax job receives the retry status if: the multipass c3000 is busy with another task, and thus unable to transmit the pc fax, or the receiving fax line is busy. The...

  • Page 137

    7-6 working with documents in the desktop manager chapter 7 mpc-3000—users manual/v000/07-97 stopping an active job if necessary, you can stop the active job from processing. When you do so, the desktop manager retains the job in the out box folder as a stopped job. You can later reprocess or delete...

  • Page 138

    Chapter 7 working with documents in the desktop manager 7-7 mpc-3000—users manual/v000/07-97 documents in desktop mana g er creating a folder to better organize your documents in the multipass desktop manager, you can create additional folders. When you create a new folder, you assign a unique name....

  • Page 139

    7-8 working with documents in the desktop manager chapter 7 mpc-3000—users manual/v000/07-97 renaming a document or folder you can rename a user-defined folder or a document at any time. Folder names must be unique within the desktop manager. Document names must be unique within a folder. Whenever y...

  • Page 140

    Chapter 7 working with documents in the desktop manager 7-9 emptying the trash folder if you moved documents to the trash folder, the documents remain in the folder until you move them again to a user-defined folder, delete them individually, or empty the trash folder. As you move more documents to ...

  • Page 141

    7-10 working with documents in the desktop manager chapter 7 exporting a document you can export a document in the desktop manager, saving it to a drive and directory you specify. When you export a document, you save a copy of the original document. You can save the document in monochrome tiff file ...

  • Page 142

    Chapter 7 working with documents in the desktop manager 7-11 annotating a document you can open a document to view its contents, and annotate it with notes, highlighting, stamps, or graphics (line/arrow, rectangle, circle). Although you can save the document with your annotations, any annotations yo...

  • Page 143

    7-12 working with documents in the desktop manager chapter 7 ❍ double-click the document. ❍ select the document you want to open. On the file menu, click open document. ❍ drag the document to the open document button on the toolbar. ❍ with the document open in the document viewer, adjust the size of...

  • Page 144

    Chapter 7 working with documents in the desktop manager 7-13 features of the document viewer window ❍ menu bar the menu bar contains commands that enable you to perform various tasks with your document. Some of the commands can also be accessed by their corresponding buttons on the toolbar. Mpc-3000...

  • Page 145

    7-14 working with documents in the desktop manager chapter 7 ❍ toolbar the toolbar provides you quick access to performing certain document viewer tasks. In circumstances where a task is not possible, the toolbar button is unavailable, appearing dimmed. In addition to the buttons, the toolbar also p...

  • Page 146

    Chapter 7 working with documents in the desktop manager 7-15 ❍ page panel the page panel contains a number of buttons, one for each page in the document you are currently viewing. The page panel provides a quick visual indication of the number of pages in the document and a method for moving to anot...

  • Page 147

    7-16 working with documents in the desktop manager chapter 7 adjusting the display size the document viewer offers different levels of magnification to enable you to work at the most comfortable size for your document. You can zoom in and out at predefined increments, or specify a particular size or...

  • Page 148

    Chapter 7 working with documents in the desktop manager 7-17 paging through your document for multi-page documents, you can move to the next or previous page, or a particular page you specify. To page through your document: ❍ click next page or previous page on the view menu or toolbar. ❍ on the vie...

  • Page 149

    7-18 working with documents in the desktop manager chapter 7 adding annotations to your document the following sections describe the various ways you can annotate your document. Adding a sticky-note you can add a text note on any portion of your document. When you do so, you can choose the text attr...

  • Page 150

    Chapter 7 working with documents in the desktop manager 7-19 to edit the text in a sticky-note: 1. Make sure the sticky-note tool is selected on the annotation panel. 2. Move your mouse pointer over the sticky-note. The cursor changes to an insertion point. 3. Click at the location where you want to...

  • Page 151

    7-20 working with documents in the desktop manager chapter 7 inserting a stamp you insert a stamp to place a bitmap image on the displayed page of your document. The desktop manager contains a library of available stamp images, stored as .Bmp files that were installed with the desktop manager. You c...

  • Page 152

    Chapter 7 working with documents in the desktop manager 7-21 highlighting your document you can add a color highlight to the text or other images in your document. You select a color and draw a rectangular highlight over the desired area. All highlight colors are transparent and display as the color...

  • Page 153

    7-22 working with documents in the desktop manager chapter 7 2. Select the color and width of the line for the object you are drawing. For an arrow or line, also select the particular style you want to use. 3. At the desired location on the displayed page, drag the cursor to draw the object. A dotte...

  • Page 154

    Chapter 7 working with documents in the desktop manager 7-23 moving an annotation you can move an annotation currently displayed from its present position in your document to another. You can also change the layering order of annotations that occupy the same position. Normally, an annotation you add...

  • Page 155

    7-24 working with documents in the desktop manager chapter 7 to copy and paste an annotation: 1. Select the annotation to be copied and click copy on the edit menu or toolbar. 2. With the annotation copied, click paste on the edit menu or toolbar. 3. Move the pasted annotation to the desired locatio...

  • Page 156

    Chapter 7 working with documents in the desktop manager 7-25 removing an annotation if you decide you no longer want an annotation to appear in your document, you can remove the annotation, either permanently or by moving it to the clipboard. To remove an annotation, select the annotation and do one...

  • Page 157

    7-26 working with documents in the desktop manager chapter 7 printing the document you can print a copy of the document currently open in the document viewer, with or without any annotations you may have created. Prior to printing, you can specify certain print setup options. To define the print set...

  • Page 158

    Chapter 7 working with documents in the desktop manager 7-27 adjusting the document viewer default options as you work in the document viewer, you can change the options that affect your view of the open document, such as the size and lightness or darkness of the image. However, if you have view set...

  • Page 159

    7-28 working with documents in the desktop manager chapter 7 mpc-3000—users manual/v000/07-97.

  • Page 160

    Chapter 8 setup and other utilities in the desktop manager 8-1 mpc-3000—users manual/v000/07-97 setup and utilities desktop mana g e r this chapter contains information and instructions on changing your multipass c3000 setup options in the desktop manager, and using other desktop manager utilities. ...

  • Page 161

    8-2 setup and other utilities in the desktop manager chapter 8 setting up multipass c3000 options in the desktop manager the desktop manager contains setup options that define the operation of your multipass c3000. When you first install the desktop manager, the setup options are set to default sett...

  • Page 162

    Chapter 8 setup and other utilities in the desktop manager 8-3 mpc-3000—users manual/v000/07-97 setup and utilities desktop mana g er setting up preferences ❍ date format and display language select the format in which you want to enter the date and the language you want to see in the desktop manage...

  • Page 163

    8-4 setup and other utilities in the desktop manager chapter 8 mpc-3000—users manual/v000/07-97 ❍ volume you can set the volume level of the various sound components of your multipass c3000, to suit your office environment. The settings are minimum, medium, or maximum. Setting up send fax options ❍ ...

  • Page 164

    Chapter 8 setup and other utilities in the desktop manager 8-5 mpc-3000—users manual/v000/07-97 setup and utilities desktop mana g er ❍ automatic report you specify whether or not you want a report to print with each fax transmission, or only when there is an error with the transmission. You can als...

  • Page 165

    8-6 setup and other utilities in the desktop manager chapter 8 mpc-3000—users manual/v000/07-97 ❍ error correction (ecm) you select this option to reduce system and line errors when sending a fax. With this option selected, the system checks each outgoing fax for lost data. If data has been lost fro...

  • Page 166

    Chapter 8 setup and other utilities in the desktop manager 8-7 mpc-3000—users manual/v000/07-97 setup and utilities desktop mana g er setting up receive fax options ❍ paper size and reduction you specify the size of paper in the sheet feeder and whether you want an incoming fax reduced (approximatel...

  • Page 167

    8-8 setup and other utilities in the desktop manager chapter 8 ❍ receive conditions you specify how the system should handle an incoming fax under the following conditions: if your computer is turned off: you set the multipass c3000 to print the fax or save the fax in its memory. If your computer is...

  • Page 168

    Chapter 8 setup and other utilities in the desktop manager 8-9 ❍ speed you set the transmission speed used to receive faxes. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting. ❍ error correction (ecm) you select this op...

  • Page 169

    8-10 setup and other utilities in the desktop manager chapter 8 default action if no answer to telephone you set this option to receive if you want the multipass c3000 to handle an incoming call, detected as a telephone call that is not answered, as an incoming fax. If no fax is received, the line i...

  • Page 170

    Chapter 8 setup and other utilities in the desktop manager 8-11 setting up speed dial assignments on the speed dial tab, you can set up fax numbers for speed dialing with the multipass c3000. You use the fax recipients set up in your address book, and assign the desired individual recipients to spee...

  • Page 171

    8-12 setup and other utilities in the desktop manager chapter 8 making a phone call from the desktop manager you can use the multipass c3000 and desktop manager to dial telephone calls if: ❍ you have a telephone attached to the multipass c3000. ❍ you enabled the telephone attached to unit option on ...

  • Page 172

    Chapter 8 setup and other utilities in the desktop manager 8-13 ❍ you can enter the phone number in the prefix and phone boxes, or select an address book entry. ❍ when you enter the phone number, you use the applicable numeric characters and any valid characters that separate the different segments ...

  • Page 173

    8-14 setup and other utilities in the desktop manager chapter 8 using the status monitor the status monitor is a utility that enables you to track the current status of the multipass c3000, incoming and outgoing faxes, print and scan jobs, and any error conditions needing your attention. You can ope...

  • Page 174

    Chapter 8 setup and other utilities in the desktop manager 8-15 using the minimized status monitor with windows 95, the minimized status monitor appears as a button on the windows desktop in the taskbar. With windows 3.1x, the minimized status monitor displays as an icon on the windows desktop. ❍ on...

  • Page 175

    8-16 setup and other utilities in the desktop manager chapter 8 using the status monitor window the status monitor window displays the status of multipass c3000 activity only. You cannot use the status monitor to interrupt an activity. The status monitor window contains commands that enable you to: ...

  • Page 176

    Chapter 8 setup and other utilities in the desktop manager 8-17 ❍ printing this status indicates the multipass c3000 is printing a document. The status monitor window displays the number of the page currently being printed. ❍ sending fax this status indicates the multipass c3000 is sending a fax doc...

  • Page 177

    8-18 setup and other utilities in the desktop manager chapter 8 when you installed the desktop manager, the multipass background was placed in the windows startup group and is automatically opened when you open windows. If you decide you need to disconnect the multipass c3000 from the designated por...

  • Page 178

    Chapter 8 setup and other utilities in the desktop manager 8-19 removing multipass background from startup closing the multipass background does not remove it from the windows startup group. If you have disconnected your multipass c3000, the next time you start windows, the multipass background will...

  • Page 179

    8-20 setup and other utilities in the desktop manager chapter 8 to remove the multipass background from startup in windows 3.1x: ❍ in program manager, click the multipass background icon in the startup group and press the delete key. ❍ do not delete the multipass background icon from the canon multi...

  • Page 180

    Chapter 8 setup and other utilities in the desktop manager 8-21 adding multipass background to startup when you reconnect your multipass c3000 device, you will probably want to add the multipass background to the startup group again (if you removed it as described earlier). With the multipass backgr...

  • Page 181

    8-22 setup and other utilities in the desktop manager chapter 8 disconnecting the multipass c3000 you can disconnect the multipass c3000 if you want to use the parallel port for another purpose. Before disconnecting your unit, be sure to close the multipass background. 1. Turn off your computer. 2. ...

  • Page 182

    Chapter 8 setup and other utilities in the desktop manager 8-23 2. When prompted in a dialog box, click yes to view the log file. 3. In the multipass diagnostics window, to save the log file, choose save as on the file menu. 4. In the save as dialog box, specify the drive, directory, and filename fo...

  • Page 183

    8-24 setup and other utilities in the desktop manager chapter 8 n for windows 95 users, be sure to restart your computer after uninstalling the desktop manager and before reinstalling. ❍ to remove the printer driver: 1. On the windows desktop, click start, and then point to settings. 2. On the setti...

  • Page 184

    Chapter 9 maintaining the multipass c3000 9-1 mpc-3000—users manual/v000/07-97 maintaining the multip ass c3000 this chapter describes the routine maintenance required for your multipass c3000. It includes: ❍ multipass c3000 guidelines ❍ routine maintenance ❍ cleaning inside the multipass c3000 ❍ pr...

  • Page 185

    9-2 maintaining the multipass c3000 chapter 9 multipass c3000 guidelines follow these guidelines to avoid damage to your multipass c3000 and harm to you or others: ❍ place the multipass c3000 on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight. ❍ do not install...

  • Page 186

    Maintaining the multip ass c3000 routine maintenance your multipass c3000 requires little routine maintenance. Follow these guidelines to keep your multipass c3000 in good operating condition. ❍ before you clean the multipass c3000, be sure to print any faxes stored in memory. ❍ do not use tissue pa...

  • Page 187

    ❍ disconnect the power cord from the multipass c3000 before cleaning. ❍ open the printer cover by grasping the paper guides and lifting. ❍ use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the printer’s interior, especially around the platen. Make sure not to touch the c...

  • Page 188

    Printing the nozzle check use this test print to check that each print head nozzle is operating properly. Make sure the multipass c3000 is plugged in. When the bc-21 color bj cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black. In the color pattern, you’ll ...

  • Page 189

    Cleaning the bj cartridge print head to maintain the best possible print quality, you need to clean the bj cartridge print head from time to time. Your multipass c3000 is equipped with a print head cleaning function. If you notice some degradation in the print quality, try cleaning the print head. C...

  • Page 190

    Maintaining the multip ass c3000 bj cartridge guidelines you can use these cartridges with the multipass c3000: ❍ bc-21 color bj cartridge contains the print head unit and two replaceable bj tanks, one color (cyan, magenta, yellow) and one black. You can replace the bj tanks without replacing the pr...

  • Page 191

    9-8 maintaining the multipass c3000 chapter 9 bj cartridge and bj tank maintenance the most important thing you can do to extend the life of your multipass c3000 and to ensure optimum print quality is take care of the bj cartridges. C spilled ink can stain any surface. Open bj cartridges and bj tank...

  • Page 192

    Chapter 9 maintaining the multipass c3000 9-9 using ink canon has more engineers dedicated to creating quality ink for providing the best results for output on bubble jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does no...

  • Page 193

    If you are using the bc-21 color bj cartridge and your output is blank, one of the bj tanks is probably out of ink. See the instructions starting on page 9-14 for replacing a bj tank. The following procedure describes how to replace the bc-21 color bj cartridge with the optional bc-20 black bj cartr...

  • Page 194

    Maintaining the multip ass c3000 c ❍ do not try to move the cartridge holder manually; this may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the multipass c3000 and let it cool for several minutes. (the device has an automatic protection mode that p...

  • Page 195

    ❍ peel the protective foil off the new bj cartridge’s packaging, and remove the cartridge. ❍ lift off the orange cap from the cartridge’s print head; then remove the orange tape. ❍ make sure the cartridge label faces you. ❍ be careful not to touch the silver plate on the bottom of the bj cartridge o...

  • Page 196

    Chapter 9 maintaining the multipass c3000 9-13 ❍ the bj cartridge locks into position. ❍ do not apply excessive force. The multipass c3000 cleans the print head and moves the cartridge holder to the home position on the right side of the unit. Close the printer cover, and press the cartridge button....

  • Page 197

    9-14 maintaining the multipass c3000 chapter 9 replacing a bj tank in the bc-21 color bj cartridge if you perform a print operation correctly but the output is blank, portions are missing, or colors are very wrong, a bj tank may be out of ink. If the output is still blank after cleaning the print he...

  • Page 198

    Chapter 9 maintaining the multipass c3000 9-15 of the unit. ❍ the color bj tank is on the left; the black bj tank is on the right. ❍ grasp the tab on the top of the tank and pull forward to release the bj tank. ❍ then lift the bj tank up and out of the bj cartridge unit. ❍ dispose of the bj tank pro...

  • Page 199

    9-16 maintaining the multipass c3000 chapter 9 ❍ if you are replacing both tanks, repeat steps 3 through 6 for the other bj tank. ❍ make sure each tank is properly seated in its slot. The cartridge holder then moves to the home position on the right side of the unit. N before you unplug the multipas...

  • Page 200

    Chapter 9 maintaining the multipass c3000 9-17 storing a bj cartridge whenever you unwrap a bj cartridge, you must either install it in the multipass c3000 or store it in the ink cartridge storage box to prevent the print head from drying and clogging. ❍ when opening the ink cartridge storage box, p...

  • Page 201

    9-18 maintaining the multipass c3000 chapter 9 ❍ be sure the lid snaps closed. N whenever you remove a bj cartridge from the multipass c3000, store the cartridge in the storage box (unless you are disposing it). If you have more than one ink cartridge storage box, you can hook them together. Simply ...

  • Page 202

    Chapter 9 maintaining the multipass c3000 9-19 transporting the multipass c3000 if you need to transport the multipass c3000, be very careful. D do o n no ott remove the bj cartridge. ❍ with the cartridge holder on the right side of the unit, tape the bj cartridge and cartridge holder to the side of...

  • Page 203

    T roub leshooting this chapter contains information to help you solve problems you may have when using the multipass c3000. It includes: ❍ paper jams ❍ lcd messages ❍ printing problems ❍ faxing problems ❍ telephone problems ❍ copying problems ❍ technical notes ❍ memory clear report if you have a pro...

  • Page 204

    10-2 troubleshooting chapter 10 if you need to contact canon directly, make sure you have the following information: ❍ product name—multipass c3000 ❍ serial number ❍ multipass desktop manager version number ❍ place of purchase ❍ nature of problem ❍ steps you have taken to solve the problem and the r...

  • Page 205

    T roub leshooting paper jams on occasion, the document feeding into the multipass or the paper in its sheet feeder may misfeed or jam. You can usually clear the problem easily. N you need not unplug the multipass c3000 to clear paper jams. Jams in the automatic document feeder (adf) stops the operat...

  • Page 206

    ❍ while holding the operator panel open, remove the document. ❍ pull it in either direction, but do not force it. ❍ if a multi-page document is loaded, remove the entire document from the adf. ❍ gently press the operator panel until it clicks closed. ❍ fan and stack the sheets, and replace the stack...

  • Page 207

    Jams in the sheet feeder ❍ fan the paper, and tap it on a flat surface to even out the stack. ❍ reinsert the paper into the sheet feeder. Make sure you adjust the paper guide to the stack, and that the stack does not exceed the limit mark. This clears the error message. ❍ if the alarm light is on, p...

  • Page 208

    10-6 troubleshooting chapter 10 mpc-3000—users manual/v000/07-97 lcd messages the following messages are displayed in the lcd when the multipass c3000 is performing a function or encounters an error. The error code appears on the activity report. Information messages message error code cause action ...

  • Page 209

    T roub leshooting message error code cause action memory full the multipass is if sending a fax, the please wait sending or receiving multipass continues to a fax and its memory send the fax as memory is full. Becomes available. If receiving a fax, the multipass continues to print after the error is...

  • Page 210

    10-8 troubleshooting chapter 10 error messages message error code cause action busy/no signal #005/018 the telephone number try sending the you dialed is busy. Document at a later time. The fax number dialed check the fax number was incorrect. And dial again. The other party’s fax is contact the oth...

  • Page 211

    Chapter 10 troubleshooting 10-9 message error code cause action check printer there is an obstruction check for a paper clip, that is not allowing the paper jam, or the plastic cartridge mechanism orange cap off the bj to move right or left. Cartridge. Press stop , and try your operation again. If t...

  • Page 212

    Has not been registered. Message error code cause action not available now #025 in manual sending, you use regular dialing. Entered a speed dialing number that is assigned to a group. Put in cartridge the bj cartridge is make sure the bj not properly installed. Cartridge is installed correctly and t...

  • Page 213

    T roub leshooting problem cause solution bj cartridge moves, the bj cartridge or a bj tank make sure the bj cartridge ink does not appear may not be installed properly. And its bj tank(s) are properly installed. Make sure the orange tape is removed from the print head area (see page 9-12). The nozzl...

  • Page 214

    Problem cause solution the multipass suspends the print head may have stop your print operation print after every line is become too hot. If this and wait several minutes to printed happens, the multipass may allow the unit to cool then be slowing its print speed at start your operation again. The e...

  • Page 215

    Chapter 10 troubleshooting 10-13 problem cause solution multiple sheets load paper may not be stacked make sure paper is installed into unit at the same correctly. Correctly in the sheet feeder. Time sheets of paper may be be sure to fan the stack of sticking together. Paper before placing it in the...

  • Page 216

    10-14 troubleshooting chapter 10 problem cause solution envelopes do not load envelopes may not be make sure the envelopes are loaded correctly. Loaded properly. (see page 2- 26.) make sure there are no more than 10 envelopes in the sheet feeder. You may need to choose make sure you select the the e...

  • Page 217

    Chapter 10 troubleshooting 10-15 problem cause solution fonts do not print as bitmapped fonts designed make sure you installed an smoothly rounded for dot matrix printers do outline font manager, such characters not print smoothly rounded as adobe ® type manager or characters when used with bitstrea...

  • Page 218

    10-16 troubleshooting chapter 10 problem cause solution colors print incorrectly the multipass printer make sure the multipass driver may not be selected. Is the default printer in your application. The driver may not be check that you selected selecting color. Color in the color model dialog box in...

  • Page 219

    Chapter 10 troubleshooting 10-17 faxing problems problem cause solution cannot send a the multipass may have unplug the unit and let it document overheated. Cool for several minutes. Try sending again. The multipass may not be if you have a pulse line, be set for the type of telephone sure the multi...

  • Page 220

    10-18 troubleshooting chapter 10 problem cause solution cannot receive a the multipass may not be to receive faxes automatically, fax automatically set to receive automatically. The receive mode must be fax only, fax/tel, or ans. Machine mode. The multipass may have a print out any document document...

  • Page 221

    Chapter 10 troubleshooting 10-19 problem cause solution print quality is poor you may not be using the be sure you are using paper correct type of paper. That meets the paper requirements for the multipass (see page a-1). The print head may need clean the print head to be cleaned. (see page 9-6). Th...

  • Page 222

    10-20 troubleshooting chapter 10 telephone problems problem cause solution you cannot dial the telephone line may be sure the telephone line is not be connected properly. Correctly connected to the multipass (see your setup guide). The unit may not be getting make sure the power cord is power. Conne...

  • Page 223

    Chapter 10 troubleshooting 10-21 technical notes windows printing system users if you have a printer installed on your computer that uses the windows printing system, you may experience the following problems: the first half of page one is printed and then ejected. More pages are printed with one to...

  • Page 224

    10-22 troubleshooting chapter 10 4. The desktop manager software uploads files to your computer’s system.Ini file. Check that the following line and section are both in the system.Ini. The line should be in the [386enh] section and should read: device=c(hard drive):\windows\system\cis1284.386 and if...

  • Page 225

    Chapter 10 troubleshooting 10-23 memory clear report the memory clear report summarizes the documents that were cleared from memory when a power failure of more than one hour occurred. This report is generated automatically. ❍ if you experience a power failure, any documents stored in memory will be...

  • Page 226

    Appendix a specifications a-1 mpc-3000—users manual/v000/07-97 specifications color bubble jet printer printing method bubble jet ink on-demand printing resolution color 720 × 360 dpi black 720 × 360 dpi with smoothing paper handling automatic feed manual feed sheet feeder capacity—auto feed only pl...

  • Page 227

    A-2 specifications appendix a paper type recommended glossy photo paper canon glossy photo paper gp-201 high resolution paper canon high resolution paper hr-101 t-shirt transfers canon t-shirt transfers tr-101 greeting cards canon greeting cards gc-101 bubble jet paper canon bubble jet paper (water-...

  • Page 228

    Specifications printable area—papers the shaded portion in the following figure shows the printing area for papers. Printable area—envelopes the shaded portion in the following figure shows the printing area for an envelope. Interface ieee 1284-compatible, bi-directional parallel interface european ...

  • Page 229

    Bj cartridges bc-21 color bj cartridge print head 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) print head life approximately 2,000 color pages at 30% coverage bj tanks bci-21 color (cyan, yellow, magenta) bci-21 black ink color black, cyan, yellow, magenta bj tank yield bci...

  • Page 230

    Specifications facsimile applicable line public switched telephone network compatibility g3 data compression system mh, mr, mmr (ecm-mmr) modem type fax modem modem speed 14400/9600/7200/4800/2400 bps automatic fallback transmission speed approx. 6 seconds/page* at 14.4 kbps, ecm-mmr transmitting fr...

  • Page 231

    Copier copy resolution 360 × 360 dpi with smoothing reduction sizes 70%, 80%, 90% copy speed initial copy—45 seconds subsequent copies—20 seconds multiple copies up to 99 copies of a document up to 3 ppm (with optional bc-20 black bj cartridge) monochrome scanner scanning method solid state electron...

  • Page 232

    Specifications document sizes maximum 8.5" w × 39.3" l (216 mm w × 1000 mm l) minimum 3.5" w × 2.5" l (88.9 mm w × 63.5 mm l) effective scanning width 8.42" (214 mm) compatibility twain scanning speed a4 standard resolution (5 ms/line) b&w text mode: 23 sec/page grayscale mode: 46 sec/page (standard...

  • Page 233

    A-8 specifications appendix a scanned image the actual scanned image size for the multipass c3000 is shown below. This information applies to documents that will be scanned for faxing or copying. There is a 0.12" (3.0 mm) margin on either side of the sheet and a 0.16" (4.0 mm) margin on the top and ...

  • Page 234

    Appendix a specifications a-9 general specifications power source 120v/60hz power consumption approx. 47.2w (maximum) approx. 7.8w (standby) dimension (w x d x h) 15.75" × 14.2" × 7.75" (400 mm × 361 mm × 197 mm) weight 11.1 lb (5.0 kg) environmental conditions temperature: 41°f - 90.5°f (5°c - 32.5...

  • Page 235

    A-10 specifications appendix a receiving faxes and phone calls automatically: fax/tel mode in fax/tel mode, the multipass c3000 monitors all incoming calls to see whether the call is from another fax machine or from a telephone: telephone fax fax sending document manually sending document automatica...

  • Page 236

    Appendix b using the multipass c3000 as a stand-alone fax b-1 stand-alone f a x if you plan to use the multipass c3000 as a stand-alone fax, and you do not install the multipass desktop manager, you must enter your name and fax number from the operator panel. If you choose to use the multipass c3000...

  • Page 237

    Entering information in the multipass c3000 when using the multipass c3000 as a stand-alone fax machine, you must enter your user information into the unit through the operator panel. When entering information through the operator panel of the multipass c3000, follow these guidelines. ❍ if you pause...

  • Page 238

    ❍ use the month-day-year format (mm/dd/yy). ❍ precede single digits with a zero. 07/15/97 00:00 1 2 abc 3 def 4 5 jkl ghi 6 mno 7 8 tuv prs 9 wxy 0 oper tone symbols enter today’s date and the time using the numeric buttons. 3 06/08/97 15:36 start/copy date & time start/copy press start/copy 2 user ...

  • Page 239

    ❍ set the time using the 24-hour clock system. ❍ example: 07:30 = 7:30 a.M. 17:05 = 5:05 p.M. ❍ you can enter a space with the > button to make your number easier to read. Tel = 6665552222 1 2 abc 3 def 4 5 jkl ghi 6 mno 7 8 tuv prs 9 wxy 0 oper tone symbols enter your fax number (up to 20 digits) u...

  • Page 240

    ❍ after a few seconds, the lcd display changes to: ❍ press the button with the letter you want to enter; for example, press 2 three times to enter a capital c. Bbuuttttoonn c chhaarraacctteerrss 1 1 2 abcabc2 3 defdef3 4 ghighi4 5 jkljk15 6 mnomno6 7 pqrspqrs7 8 tuvtuv8 9 wxyzwxyz9 0 0 # -.*#!”,;:^’...

  • Page 241

    The multipass c3000 returns to standby mode. Stop press stop to complete the registration. 9 data entry ok start/copy press start/copy when you finish entering your name. 8 mpc-3000—users manual/v000/07-97 b-6 using the multipass c3000 as a stand-alone fax appendix b.

  • Page 242

    Glossary g-1 mpc-3000—users manual/v000/07-97 glossar y aaccttiivviittyy rreeppoorrtt journal of fax transactions, both sent and received. Aaddddrreessss bbooookk the electronic address book provided by the multipass desktop manager that allows you to create a list of people with their phone and fax...

  • Page 243

    G-2 glossary bbppss bits per second. Refers to the speed with which a fax machine sends and receives data. Bbrrooaaddccaassttiinngg transmitting documents to more than one location. Bbuubbbbllee jjeett pprriinnttiinngg an ink-jet type printer that heats the ink to a boiling point in a nozzle to form...

  • Page 244

    Glossary g-3 mpc-3000—users manual/v000/07-97 glossar y ddbb((aa)) stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the unit), adjusted for background noise. Ddiiaalliinngg m meetthhooddss ways of pressing one or more buttons to access a numb...

  • Page 245

    G-4 glossary ffiinnee m mooddee one of the printer’s print modes. Use this mode when printing on transparencies or printing a halftone image that produces grayscale or intermediate colors. Ffoonntt a complete set of characters of the same size and style; a particular implementation of a typeface. Fo...

  • Page 246

    Glossary g-5 iinnkk ssaavveerr you can enable or disable economy printing (ink saving feature) when receiving faxes. By enabling the ink saver mode, ink consumption can be decreased by as much as fifty percent, resulting in a longer effective cartridge life. You set ink saver mode in the advanced: r...

  • Page 247

    G-6 glossary m muullttiippaassss ddeesskkttoopp m maannaaggeerr ffoorr w wiinnddoow wss canon’s exclusive software package that allows you to use the multipass c3000 with your windows software applications. You must install the desktop manager to use your multipass c3000 as a printer, scanner, or pc...

  • Page 248

    Glossary g-7 ppoorrttrraaiitt oorriieennttaattiioonn refers to printing across the width of the page (letter style). This is the opposite of landscape orientation, which is printing across the length of the page. Pprriinntt hheeaadd the printing mechanism that contains print nozzles and ejects the i...

  • Page 249

    G-8 glossary rreeggiisstteerriinngg a process by which you place fax or telephone numbers and names in the multipass’s memory for automatic dialing so that you can save time dialing frequently called destinations. You register numbers using the address book in the multipass desktop manager. Rreegguu...

  • Page 250

    Glossary g-9 sseennddiinngg ssppeeeedd the rate at which faxes are transmitted through the phone line. See also bps (bits per seconds). Ssttaan nddaarrdd a document setting for sending normal typewritten or printed documents containing only text and no drawings, photographs, or illustrations. Ssttaa...

  • Page 251

    G-10 glossary ttyyppeessttyyllee refers to how the typeface appears: slanted (italic) or upright. Uuhhqq ((uullttrraa hhiigghh qquuaalliittyy)) an exclusive canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text...

  • Page 252

    Auto start send: 8-6 automatic dialing: 4-4–5 report: 8-5 retries option: 8-4 settings: 2-15 automatic document feeder (adf): 1-4, 1-10, 4-2, 6-1, a-5–6 paper jams: 10-3–4 automatically feeding paper: 2-20–23 b back print film bf-102: 2-3, 2-19–20, 2-29, a-2 uncurling: 2-30–31 bc-20 black bj cartrid...

  • Page 253

    I-2 index c calls, responding: 5-9–10 cancel sending: 4-9 canon authorized service facility (asf): 10-1 bulletin board service (bbs): 1-2 canada: 1-2 customer care center: 1-2–3 e-mail: 1-2 fax retrieval system: 1-2 help: 1-2 specialty papers: 2-2–3, 2-19, 2-29–35 web site: 1-2 cartridge button: 1-6...

  • Page 254

    Document(s) adding annotations: 7-18–22 adding pages: 1-12 annotating: 7-11–27 deleting: 7-8, 8-3 display area: 7-13–14 exporting: 7-10, 7-25 highlighting: 7-21 image, reviewing information: 7-17 importing: 7-9 moving: 7-7 multipass desktop manager: 7- 1–27 orientation: 7-15 paging through: 7-17 pre...

  • Page 255

    I-4 index fax/tel mode: 5-2, a-10 fax/telephone switching options: 8-9 faxes quality: 4-12–14 receiving: 5-1–10 sending: 4-1–30 faxing documents: 1-9 problems: 10-17–19 feeding paper automatically: 2-20–23 manually: 2-24–25 file print option: 5-8, b-1 fine mode: 2-9, 2-11 resolution: 4-13–14 folder(...

  • Page 256

    J jams, paper: 10-3–5 job status: 7-4–5 l layout area: 4-22–23 lcd display: 1-6, a-5 menu system: b-1 messages: 10-6–10 limit mark: 2-23 limited warranty: 1-3, 9-9, 10-1 line feed speed: a-1 line jack: 1-5 listen time: 8-9 load paper message: 1-8 loading documents: 1-10–11 paper: 1-8–9, 2-20–25 lock...

  • Page 257

    I-6 index o off hook alarm: 8-6 on error option: 8-6 on hold status: 7-5–6 one-touch speed dialing: 4-4 buttons: 1-6–7 keypad: 5-8 on-line help, windows 95: 2-7 opening, cover page designer: 4-21 operator panel: 1-4, 2-17 using: 1-6–7 out box folder: 3-6, 3-9, 7-3–6 outgoing message: 5-5 output tray...

  • Page 258

    Printing: 2-1–35 document: 2-5, 7-26 document, from memory: 5-5 documents, multipass desktop manager: 7-2–3 envelopes: 2-26–28 methods: a-1 nozzle check: 9-5 problems: 10-10–16 receiving: 5-6 resolution: a-1 speed, versus color: 2-13–15 status: 8-17 test page: 2-8 width: a-1 printing options, specif...

  • Page 259

    I-8 index scanning: 6-4–7 documents: 1-9 image processing: a-6 message: 8-16 method: a-6 multipass desktop manager: 6-4–7 options, advanced: 6-7 resolution: a-6 speed: a-7 width: a-7 windows application: 6-6–7 scheduled job: 7-4, 7-6 screen matched color: 2-14 send fax dialog box: 4-16 send fax opti...

  • Page 260

    Tel line type option: b-1 telephone calls: 5-2 option: 8-3 problems: 10-20 receiving fax: 5-3–4 telephone/answering machine jack: 1-5 tiff file format: 7-9 toolbar: 3-3–4, 4-22, 7-13–14 transmission speed: a-5 transmission/reception memory: a-5 transmitting, document: 4-10–12 transparencies: 2-3, 2-...