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Canon Color imageRUNNER C2880 Series Reference Manual

Manual is about: Color ImageRunner Series

Summary of Color imageRUNNER C2880 Series

  • Page 1

    Read this guide first. Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. Eng reference guide reference guide.

  • Page 3: Color Imagerunner

    Color imagerunner c3380/c3380i c2880/c2880i reference guide 0 ot¯.

  • Page 4: Manuals For The Machine

    The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Manuals for the machine guides...

  • Page 5

    • ufr ii printer driver installation and instructions ufr ii driver guide cd-rom • mac os x ps printer driver installation and instructions mac ps driver guide cd-rom • mac os x ufr ii printer driver installation and instructions mac ufr ii driver guide cd-rom • fax driver installation and instructi...

  • Page 6: How This Manual Is Organized

    Chapter 1 before you start using this machine chapter 2 basic operations chapter 3 optional equipment chapter 4 customizing settings chapter 5 checking job and device status chapter 6 system manager settings chapter 7 routine maintenance chapter 8 troubleshooting chapter 9 appendix includes the spec...

  • Page 7: Contents

    V contents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xv how to use this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xv symbols used in this manual . . . . . . . . . . . . ....

  • Page 8

    Vi provide adequate installation space . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6 moving the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7 handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 9

    Vii orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34 platen glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35 feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 10

    Viii checking the page counts on a control card . . . . . . . . . . . . . . . . . . . . .3-46 checking and printing counter information . . . . . . . . . . . . . . . . . . . . . . .3-47 clearing page totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48 accepting...

  • Page 11

    Ix setting the speed or print side priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51 standard local print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53 changing the language shown on the touch panel display . . . . . . . . . . . . 4-54 re...

  • Page 12

    X job details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10 checking copy/print job details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10 checking copy/print job details from the system monitor screen . . . . ....

  • Page 13

    Xi displaying the current department id/user name. . . . . . . . . . . . . . . . . . . . . 6-42 usb settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43 using a usb device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 14

    Xii chapter 7 routine maintenance paper drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 adjusting a paper drawer to hold...

  • Page 15

    Xiii paper drawer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26 cassette feeding unit-y3 (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-29 paper deck-z1 (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 16

    Xiv envelope feeder attachment-c2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10 finisher-z1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10 finisher-y1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 17: Symbols Used In This Manual

    Xv thank you for purchasing the canon color imagerunner c3380/c3380i/c2880/c2880i. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future...

  • Page 18: Keys Used In This Manual

    Xvi keys used in this manual the following symbols and key names are a few examples of how keys to be pressed are expressed in this manual: displays used in this manual screen shots of the touch panel display used in this manual are those taken when the following optional equipment is attached to th...

  • Page 19

    Xvii illustrations used in this manual illustrations used in this manual are those displayed when the color imagerunner c3380i has the following optional equipment attached to it: the finisher-z1 and cassette feeding unit-y3..

  • Page 20

    Xviii this machine makes effective use of memory to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person's original. You can also print from this machine, using a function other than the copy...

  • Page 21

    Xix printing data scanned from an original, followed by finishing options, such as stapling. Copying.

  • Page 22: Product Name

    Xx product name safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in ( ) may be registered instead. Color imagerunner c3380/c3380i/c2880/c2880i (f147700) preventing counterfeit documents this machine includes a function ...

  • Page 23

    Xxi fcc (federal communications commission) note: this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is opera...

  • Page 24: Laser Safety

    Xxii laser safety this product complies with 21 cfr chapter 1 subchapter j as a class i laser product under the u.S. Department of health and human services (dhhs) radiation performance standard according to the radiation control for health and safety act of 1968. Also, this product is certified as ...

  • Page 25: Ipv6 Ready Logo

    Xxiii abbreviations used in this manual in this manual, product names and model names are abbreviated as follows: ipv6 ready logo international energy star program novell netware ® : netware this machine has acquired ipv6 ready logo phase-1, as established by the ipv6 forum. As an ® partner, canon u...

  • Page 26: Trademarks

    Xxiv trademarks canon, the canon logo, color imagerunner, meap, and netspot are registered trademarks, and the meap logo and imageware are trademarks of canon inc. In the united states and may also be trademarks or registered trademarks in other countries. Adobe, adobe acrobat, postscript, and posts...

  • Page 27: Copyright

    Xxv copyright copyright 2007 by canon inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permis...

  • Page 28

    Xxvi this software is provided by the regents and contributors "as is" and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall the regents or contributors be liable for any ...

  • Page 29

    Xxvii this software is being provided "as is", without any express or implied warranty. In particular, neither the author nor at&t makes any representation or warranty of any kind concerning the merchantability of this software or its fitness for any particular purpose. (d) copyright (c) 1993 by sun...

  • Page 30: Disclaimers

    Xxviii disclaimers the information in this document is subject to change without notice. Canon inc. Makes no warranty of any kind with regard to this material, either express or implied, except as provided herein, including without limitation, thereof, warranties as to marketability, merchantability...

  • Page 31: Use of Images

    Xxix legal limitations on the usage of your product and the use of images using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civ...

  • Page 32: Installation

    Xxx please read these "important safety instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents o...

  • Page 33

    Xxxi • do not install the machine in the following locations: - a damp or dusty location - a location near water faucets or water - a location exposed to direct sunlight - a location subject to high temperatures - a location near open flames • do not remove the machine's leveling feet after the mach...

  • Page 34: Power Supply

    Xxxii power supply warning • do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock. • keep the power cord away from a heat source; failure to do thi...

  • Page 35: Handling

    Xxxiii handling warning • do not attempt to disassemble or modify the machine. There are high-temperature and high-voltage components inside the machine which may result in a fire or electrical shock. • if the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately tur...

  • Page 36

    Xxxiv • turn off the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn off the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during c...

  • Page 37

    Xxxv • the laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for sa...

  • Page 38: Maintenance and Inspections

    Xxxvi maintenance and inspections warning • when cleaning the machine, first turn off the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • disconnect the power cord from the power outlet regularly, and clean the area around...

  • Page 39

    Xxxvii caution • the fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock. • when removing jammed ...

  • Page 40: Consumables

    Xxxviii consumables warning • do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner ...

  • Page 41: Checking The Breaker

    Xxxix this machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure. Important • make sure that the main power is turned off, before inspecting the breaker. • if a malfunction occurs after an inspection, con...

  • Page 42

    Xl 2 confirm that the breaker lever is switched to the off (" " side) position. Important • do not use the test button to turn the power on and off. • if the breaker lever does not switch to the off (" " side) position, repeat step 1. • if the breaker lever does not switch to the off (" " side) posi...

  • Page 43

    Xli 5 fill in the check sheet, located on the next page, to document your periodic inspections of the breaker..

  • Page 44: Breaker

    Xlii copy this page for future use, and store it in a safe place near the machine to document your periodic inspections of the breaker. ■ how to inspect the breaker periodically follow the procedure described in "periodic inspection of the breaker," on p. Xxxix, once or twice a month. ■ how to fill ...

  • Page 45: Before You Start Using This

    1-1 chapter before you start using this machine this chapter describes what you should know before using this machine, such as parts and their functions, and how to turn on the main power. Installation location and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 46: Installation Precautions

    Installation location and handling 1-2 1 bef o re y ou star t using this machine installation location and handling this section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation precautions avoid installin...

  • Page 47

    Installation location and handling 1-3 1 bef o re y ou star t using this machine ■ avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended us...

  • Page 48

    Installation location and handling 1-4 1 bef o re y ou star t using this machine ■ avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a not...

  • Page 49

    Installation location and handling 1-5 1 bef o re y ou star t using this machine select a safe power supply ■ plug the machine into a 120 v ac outlet. ■ make sure that the power supply for the machine is safe, and has a steady voltage. ■ do not connect other electrical equipment to the same power ou...

  • Page 50

    Installation location and handling 1-6 1 bef o re y ou star t using this machine provide adequate installation space ■ provide enough space on each side of the machine for unrestricted operation. No option is attached. The optional feeder (dadf-l1), finisher-z1, and paper deck-z1 are attached. The o...

  • Page 51: Handling Precautions

    Installation location and handling 1-7 1 bef o re y ou star t using this machine moving the machine ■ if you intend to move the machine, even to a location on the same floor of your building, contact your local authorized canon dealer beforehand. Do not attempt to move the machine yourself. Handling...

  • Page 52

    Installation location and handling 1-8 1 bef o re y ou star t using this machine ■ some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual. ■ be car...

  • Page 53

    Installation location and handling 1-9 1 bef o re y ou star t using this machine ■ do not turn the main power switch off or open the front covers while the machine is in operation. This might result in paper jams. ■ do not use flammable sprays, such as spray glue, near the machine. There is a danger...

  • Page 54: Backing Up Data

    Backing up data 1-10 1 bef o re y ou star t using this machine backing up data data such as the address book and additional functions settings are stored on the internal hard disk of the machine. Please regularly back up your important data, as it is possible that a malfunction in the hard disk may ...

  • Page 55: Parts and Their Functions

    Parts and their functions 1-11 1 bef o re y ou star t using this machine parts and their functions this section provides you with the names and functions of all the parts on the outside and inside of the main unit, control panel, and the touch panel display. An illustration of the machine with some ...

  • Page 56

    Parts and their functions 1-12 1 bef o re y ou star t using this machine a feeder (dadf-l1) (optional) originals placed in the feeder are automatically fed sheet by sheet to the platen glass for scanning. The feeder also automatically turns over two-sided originals to make two or one sided copies. T...

  • Page 57: Internal View

    Parts and their functions 1-13 1 bef o re y ou star t using this machine internal view a platen glass use the platen glass when scanning books, thick originals, thin originals, transparencies, etc. B fixing unit's upper cover open this cover to clear a paper jam in the fixing unit. (see "fixing unit...

  • Page 58

    Parts and their functions 1-14 1 bef o re y ou star t using this machine control panel parts and functions a control panel power switch (sub power supply) press to turn the control panel on or off. When the control panel power switch is held for more than three seconds, it initiates the shutdown mod...

  • Page 59

    Main power and control panel power 1-15 1 bef o re y ou star t using this machine main power and control panel power the machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to turn...

  • Page 60

    Main power and control panel power 1-16 1 bef o re y ou star t using this machine 3 press the main power switch to the "i" side. The main power switch is located on the right side of the machine. The main power indicator on the control panel lights when the main power switch is turned on. Important ...

  • Page 61

    Main power and control panel power 1-17 1 bef o re y ou star t using this machine ❑ the screen below is displayed when the machine is ready to scan. The machine is ready to scan in approximately 38 seconds after the screen above appears. Note • once the message appears on the touch panel display, yo...

  • Page 62

    Main power and control panel power 1-18 1 bef o re y ou star t using this machine ● if login authentication by a login service (sdl or sso) is not set, and meap is selected as the initial function in common settings (from the additional functions screen): ❑ the start up screen is displayed until the...

  • Page 63

    Main power and control panel power 1-19 1 bef o re y ou star t using this machine ● if login authentication by a login service (sdl or sso) is set: ❑ the start up screen is displayed until the machine is ready to scan. ❑ after the start up screen disappears, the meap start up screen is displayed reg...

  • Page 64: Control Panel Power Switch

    Main power and control panel power 1-20 1 bef o re y ou star t using this machine 5 if you are using a login service, log in using the procedure for the login service you are using. Note • if you are using department id management with the optional card reader-c1, see "procedure before using the mac...

  • Page 65: Shutting Down The Machine

    Main power and control panel power 1-21 1 bef o re y ou star t using this machine shutting down the machine if there are any jobs currently being processed, or a meap application is running when the shutdown mode is activated, the machine asks you to confirm and cancel any existing jobs, and then ac...

  • Page 66

    Main power and control panel power 1-22 1 bef o re y ou star t using this machine 2 confirm the jobs currently being processed or waiting to be processed ➞ press [start]. Jobs continue to be processed until [start] is pressed. To cancel the shutdown mode, press [cancel]. If there are no current jobs...

  • Page 67

    Main power and control panel power 1-23 1 bef o re y ou star t using this machine 3 confirm the message displayed ➞ press [yes]. If there are jobs currently being processed or waiting to be processed if the device information is being delivered all of the jobs on the confirmation screen being proces...

  • Page 68

    Main power and control panel power 1-24 1 bef o re y ou star t using this machine 4 when the following screen appears, wait for the machine to complete the shutdown process. If you need to immediately operate the machine after starting the shutdown process, press [restart] ➞ [yes]. If you press [res...

  • Page 69

    Main power and control panel power 1-25 1 bef o re y ou star t using this machine 5 confirm the contents of the shutdown screen ➞ turn the main power switch of the machine to the " " side. Important the machine may continue to operate during or after the shutdown process. Do not unplug the power cor...

  • Page 70: System Settings

    System settings 1-26 1 bef o re y ou star t using this machine system settings it is necessary to set up the machine before using it on a network, as a printer, or with the fax function. To set up the machine, refer to the following guides or sections for instructions: ■ connecting the machine to th...

  • Page 71: Basic Operations

    2-1 chapter basic operations this chapter describes the main features and basic operations of the machine. What this machine can do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 overview of the color imagerunner c3380/c3380i/c2880/c2880i . . . . . ...

  • Page 72: What This Machine Can Do

    What this machine can do 2-2 2 basic oper ations what this machine can do all the elements you will ever need in a color digital multitasking machine. Copying see the copying and mail box guide in addition to normal copying functions, convenient new functions, such as "sample set," which helps to av...

  • Page 73

    What this machine can do 2-3 2 basic oper ations sending function see the sending and facsimile guide the send function enables you to send scanned image or document data to file servers, or send it by e-mail or i-fax. A variety of file formats are supported (pdf, tiff, jpeg), which offer you greate...

  • Page 74

    What this machine can do 2-4 2 basic oper ations using the remote user interface see the remote ui guide you can control functions, such as confirming the status of the machine, job operations, and printing instructions for data saved in inboxes, all from your pc's web browser. Network scanning see ...

  • Page 75: C2880/c2880I

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-5 2 basic oper ations overview of the color imagerunner c3380/c3380i/ c2880/c2880i most operations on this machine are executed from the touch panel display. By pressing the keys according to the instructions on the touch panel display, y...

  • Page 76

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-6 2 basic oper ations ■ keys displayed on the touch panel display the copy basic features screen is shown as an example below. Page 1 of the basic features screen (group a) meap application screen a g f b c d e page 2 of the basic feature...

  • Page 77

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-7 2 basic oper ations a copy press this key to access the machine's copying functions. (see chapter 1, "introduction to the copy functions," in the copying and mail box guide.) b send press this key to access the machine's sending functio...

  • Page 78: Adding New Functions

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-8 2 basic oper ations various touch panel display screens the top of the touch panel display may differ according to the optional equipment attached to the machine. Adding new functions this machine is compliant with meap (multifunctional...

  • Page 79

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-9 2 basic oper ations ■ user management and restriction using a login service a login service manages data relating to users using the machine. The following three login services are available: • default authentication use the authenticat...

  • Page 80: Specifying Settings

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-10 2 basic oper ations specifying settings the additional functions screen appears when you press (additional functions). The additional functions screen enables you to make common settings related to many functions of the machine, as wel...

  • Page 81

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-11 2 basic oper ations functions that conserve power you can conserve power efficiently when the machine is not being used by using the following modes. Important even if the main power switch is turned off, a small amount of energy is co...

  • Page 82

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-12 2 basic oper ations ■ low-power mode the low-power mode conserves energy by turning off the control panel, and reducing the power consumption of the fixing unit when the machine is idle for a certain period of time (after the last prin...

  • Page 83

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-13 2 basic oper ations checking, changing, and canceling print jobs the system monitor screen enables you to check the status of the machine, cancel print jobs, or specify the printing priority. On the print job screen, you can confirm, c...

  • Page 84

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-14 2 basic oper ations note • for instructions on checking the status of each job, see chapter 6, "checking job and device status," in this manual, and chapter 8, "checking/changing the send/receive status," in the sending and facsimile g...

  • Page 85: Displaying A Help Screen

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-15 2 basic oper ations displaying a help screen pressing (help) brings up a guidance screen with information about the various features that are available with your machine. Follow the instructions on the screen to select the operation yo...

  • Page 86

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-16 2 basic oper ations ■ explanation screen displays a detailed explanation of the function selected on the list screen. Press [try it] to jump to the screen for setting the selected function. Press [display more detailed settings.] to di...

  • Page 87

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-17 2 basic oper ations reading messages from the system manager the system manager uses the message board feature to convey messages to the users of this machine. The messages are sent through the remote user interface and displayed on th...

  • Page 88: Other Useful Functions

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-18 2 basic oper ations ■ a message board where the message appears in the job/print status display area other useful functions other useful functions are: ■ auto drawer switching if a paper drawer runs out of paper during printing, the ma...

  • Page 89

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-19 2 basic oper ations ■ number of copies/job duration status display if you set number of copies/job duration status display to 'on' in common settings (from the additional functions screen), the number of copies specified and the approx...

  • Page 90

    Overview of the color imagerunner c3380/c3380i/c2880/c2880i 2-20 2 basic oper ations there are four different paper supply indicators, as shown below: ■ auto orientation using information, such as the size of the original and zoom ratio, the machine automatically rotates the image to the most suitab...

  • Page 91: Frequently Used Keys

    Using the touch panel display 2-21 2 basic oper ations using the touch panel display this section describes the keys that are frequently used on the touch panel display. Information on how to adjust the brightness of the touch panel display is also provided. Caution press the touch panel display key...

  • Page 92: Touch Panel Key Display

    Using the touch panel display 2-22 2 basic oper ations touch panel key display when you press a key on the touch panel display, that key is highlighted, and the corresponding mode is set. When you set certain modes, the characters on some keys may become grayed out. You cannot press keys that are gr...

  • Page 93: Adjusting The Brightness

    Using the touch panel display 2-23 2 basic oper ations ■ keys that display a drop-down list pressing a key that has a down triangle ( ▼) to the right of the name of the selection, displays a drop-down list containing other setting options. ■ numeric keys anytime the numeric keys icon is displayed on...

  • Page 94: Entering Characters

    Entering characters from the touch panel display 2-24 2 basic oper ations entering characters from the touch panel display for screens that require alphanumeric entries, enter characters using the keys displayed on the touch panel display, as shown below. Note when entering characters on the sdl or ...

  • Page 95: Values In Inches

    Entering characters from the touch panel display 2-25 2 basic oper ations note • if you make a mistake when entering characters, press [ ] or [ ] to position the cursor ➞ press [backspace] to delete the characters ➞ enter the correct characters. • to delete all of the characters you have entered, pr...

  • Page 96

    Entering the department id and password 2-26 2 basic oper ations entering the department id and password if department id management has been set, the department id and password must be entered before using this machine. Note • for instructions on setting the department id and password, see "departm...

  • Page 97

    Entering the department id and password 2-27 2 basic oper ations note if you make a mistake when entering the department id or password, press (clear) ➞ enter the correct values. 2 press (log in/out). The basic features screen of the selected function appears on the touch panel display. Note if the ...

  • Page 98

    Entering the department id and password 2-28 2 basic oper ations 3 when your operations are complete, press (log in/out) on the control panel. If you are using a control card, remove the control card, and take it with you. (see "card reader-c1," on p. 3-37.) note • to perform operations again, you h...

  • Page 99: Using A Login Service

    Using a login service 2-29 2 basic oper ations using a login service if you are managing the machine with a login service, such as sdl (simple device login) or sso (single sign-on), enter the user name and password before using this machine. Note • sdl and sso are used as examples to explain the pro...

  • Page 100

    Using a login service 2-30 2 basic oper ations important • to use the domain authentication system of sso (including when performing domain authentication with the 'domain authentication + local device authentication' system), a windows server in which active directory is installed and security agen...

  • Page 101

    Using a login service 2-31 2 basic oper ations 3 press [password]. The sdl login screen 4 enter the password ➞ press [ok]. Note if you are using the domain authentication user authentication system of sso (including the 'domain authentication + local device authentication' user authentication system...

  • Page 102

    Using a login service 2-32 2 basic oper ations 5 press [log in]. You can also press (log in/out) instead of [log in] to log on. The basic features screen of the selected function (or the meap application screen) appears on the touch panel display. If the user name or password that you entered is inc...

  • Page 103: Placing Originals

    Placing originals 2-33 2 basic oper ations placing originals place your originals on the platen glass or into the feeder, depending on the size and type of the original, and the copy modes that you want to use. Note if the original has too many pages to be placed in the feeder all at once, use the j...

  • Page 104: Orientation

    Placing originals 2-34 2 basic oper ations orientation you can place an original either vertically or horizontally. Always align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner) or the back edge of the feeder. Note • if the top edge of the or...

  • Page 105: Platen Glass

    Placing originals 2-35 2 basic oper ations platen glass you should use the platen glass when copying bound originals (such as books and magazines), heavy or lightweight originals, and transparencies. You should also place originals onto the platen glass when you want to copy an 11" x 17" original wi...

  • Page 106

    Placing originals 2-36 2 basic oper ations 2 place your originals face down. The surface of the original that you want to copy must be placed face down. Align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner). Place books and other bound origi...

  • Page 107

    Placing originals 2-37 2 basic oper ations caution • close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury. • do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books. Doing so may damage the platen...

  • Page 108: Feeder

    Placing originals 2-38 2 basic oper ations feeder you should use the feeder when you want to copy several originals at the same time. Place the originals into the feeder and press (start). The machine automatically feeds the originals to the platen glass and scans them. Two-sided originals can also ...

  • Page 109

    Placing originals 2-39 2 basic oper ations 2 neatly place your originals with the side to be copied face up into the original supply tray. Place your originals as far into the feeder as they will go, until the original set indicator is lit. If any dirt on the original scanning area is detected when ...

  • Page 110

    Placing originals 2-40 2 basic oper ations important • do not add or remove originals while they are being scanned. • when scanning is complete, remove the originals from the original output area to avoid paper jams. Note • when you are enlarging an ltr or stmt original onto 11" x 17" or lgl paper, ...

  • Page 111

    Making prints using the stack bypass 2-41 2 basic oper ations making prints using the stack bypass if you are making prints on tracing paper, labels, transparencies, nonstandard paper size stock, or envelopes, load the paper stock into the stack bypass. Important • note the following points when usi...

  • Page 112

    Making prints using the stack bypass 2-42 2 basic oper ations - width (y): 5 1/2" to 12" (140 mm to 305 mm) • if you select [envelope] for copying, you cannot use the poster, finishing, 1 2-sided, 2 2-sided, book 2-sided, 2-page separation, cover/sheet insertion, image combination, booklet, transpar...

  • Page 113

    Making prints using the stack bypass 2-43 2 basic oper ations 1 open the stack bypass. Note if the paper size you are going to load into the stack bypass is different from the paper size stored in stack bypass standard settings, set stack bypass standard settings to 'off' in common settings (from th...

  • Page 114

    Making prints using the stack bypass 2-44 2 basic oper ations 2 adjust the slide guides to match the size of the paper. If you are feeding large size paper, pull out the auxiliary tray. 3 load the paper into the stack bypass. Make sure that the height of the paper stack does not exceed the loading l...

  • Page 115

    Making prints using the stack bypass 2-45 2 basic oper ations when you use the stack bypass to make copies, straighten out curled papers prior to use, as shown below. Curled paper may cause a paper jam. To print on the back side of preprinted paper, load the preprinted paper face down into the stack...

  • Page 116

    Making prints using the stack bypass 2-46 2 basic oper ations ● if you are loading envelopes into the stack bypass: ❑ take five envelopes, loosen them as shown, and then stack them together. Repeat this step five times for each set of five envelopes. ❑ place the envelopes on a clean, level surface, ...

  • Page 117

    Making prints using the stack bypass 2-47 2 basic oper ations important • if you use envelopes that have glue attached to their flaps, the glue may melt due to the heat and pressure of the fixing unit. • take particular care to spread the envelopes out in the direction that they will be fed. • do no...

  • Page 118

    Making prints using the stack bypass 2-48 2 basic oper ations 4 select the desired paper size. ● if you want to select a standard paper size: ❑ select the desired paper size ➞ press [next]. Note to select an a or b series paper size, press [a/b-size]. ● if you want to select an irregular paper size:...

  • Page 119

    Making prints using the stack bypass 2-49 2 basic oper ations ❑ enter the size of the paper using the numeric keys on the touch panel display. ❑ press [x] ➞ enter a value. ❑ press [y] ➞ enter a value. ❑ press [ok]. You can also select a size key ([s1] to [s5]) containing a stored paper size setting,...

  • Page 120

    Making prints using the stack bypass 2-50 2 basic oper ations ● if you want to select an envelope size: ❑ press [envelope]. ❑ select the envelope type ➞ press [ok]. Important if the envelope type is not selected correctly, a paper jam will occur..

  • Page 121

    Making prints using the stack bypass 2-51 2 basic oper ations ❑ press [ok] ➞ proceed to step 6. If the following screen is displayed, press [ok] ➞ adjust the width of the slide guides ➞ specify the desired paper size. If the following screen is displayed, adjust the width of the slide guides to matc...

  • Page 122

    Making prints using the stack bypass 2-52 2 basic oper ations 5 select the desired paper type ➞ press [ok]. To adjust the toner fixing, press [plain paper print settings]. If the toner appears to have fixed too much, press [thin]. If the toner does not appear to have fixed well, press [heavy]. If yo...

  • Page 123

    Making prints using the stack bypass 2-53 2 basic oper ations 6 press [done]. If you selected [transparency] in step 5, press [overhead project. Type] ➞ select the type of overhead projector ➞ press [done] ➞ [done]. If you press [stack bypass settings], follow the procedures and screens in step 4 to...

  • Page 124: Multifunctional Operations

    Multifunctional operations 2-54 2 basic oper ations multifunctional operations the color imagerunner c3380/c3380i/c2880/c2880i offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunct...

  • Page 125

    Multifunctional operations 2-55 2 basic oper ations note • the machine's performance may be affected if several network send and receive jobs are being carried out at the same time. • the operation of printing data from an inbox is included in "print data" under "print" in the table..

  • Page 126: Available Paper Stock

    Available paper stock 2-56 2 basic oper ations available paper stock the paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the...

  • Page 127

    Available paper stock 2-57 2 basic oper ations : available : unavailable *1 if the optional envelope feeder attachment-c2 is attached to paper drawer 1, envelopes can be loaded. Paper source paper size width x length paper drawer 1 paper drawer 2, 3, 4 stack bypass paper deck (optional) 12 5/8" x 17...

  • Page 128

    Available paper stock 2-58 2 basic oper ations note • for instructions on loading paper, see the following sections: - paper drawers: "loading paper," on p. 7-2 - paper deck: "paper deck-z1 (optional)," on p. 7-10 - stack bypass: "making prints using the stack bypass," on p. 2-41 • paper drawers 3, ...

  • Page 129: Optional Equipment

    3-1 chapter optional equipment this chapter describes the uses of optional equipment, and their special functions. System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 optional equipment . . . . . . . . . . . . . . . . . . ....

  • Page 130: System Configuration

    System configuration 3-2 3 optional equipment system configuration this section provides you with illustrations of all the optional equipment that can be attached to the machine, and shows you examples of different system configurations. Optional equipment a b d e c f g i h.

  • Page 131

    System configuration 3-3 3 optional equipment a platen cover type h the platen cover type h secures the originals placed on the platen glass. The platen cover type h is not available for the color imagerunner c3380i/c2880i. B feeder (dadf-l1) originals placed in the feeder are automatically fed shee...

  • Page 132: Sample System Configurations

    System configuration 3-4 3 optional equipment sample system configurations different optional equipment can be attached to the machine to form various system configurations. The illustrations below are only examples of some of the possible system configurations. For information on the complete range...

  • Page 133: System Options

    System configuration 3-5 3 optional equipment system options by installing system related optional accessories, the user can expand the functionality of the machine. This section describes the system related optional accessories and their functions. ■ color pcl printer kit the color pcl printer kit ...

  • Page 134

    System configuration 3-6 3 optional equipment note • the canon fax driver is supplied with the super g3 fax board, and enables you to send fax images from a pc via the machine. • the optional super g3 fax board and super g3 multi-line fax board cannot be installed at the same time. ■ super g3 multi-...

  • Page 135

    System configuration 3-7 3 optional equipment ■ secure watermark the secure watermark enables you to embed hidden text in the background of copies. You can embed text, such as "confidential," the date and time, or a department name. The embedded text only appears when the machine prints the copies. ...

  • Page 136

    System configuration 3-8 3 optional equipment ■ workflow composer the workflow composer is an optional expansion kit that enables you to store combinations of the machine's functions. You can combine and register several functions, such as the scan, print, and send functions. The workflow composer e...

  • Page 137

    System configuration 3-9 3 optional equipment *1 if the finisher-z1 is attached, the buffer pass unit-e2 is not necessary. *2 the department id management function is a standard function in this machine. If the optional card reader-c1 is attached, department id management is performed automatically,...

  • Page 138: Utilities

    System configuration 3-10 3 optional equipment utilities using the following utilities, you can specify various settings for canon devices connected to a network on your computer. ■ netspot device installer netspot device installer is a utility for specifying the initial settings of canon devices co...

  • Page 139: Cassette Feeding Unit-Y3

    Cassette feeding unit-y3 3-11 3 optional equipment cassette feeding unit-y3 if you attach the cassette feeding unit-y3 to the machine, you have two additional paper sources for print jobs. Up to 550 sheets of paper (20 lb bond (80 g/m 2 )) can be loaded into each drawer of the cassette feeding unit....

  • Page 140: Optional Accessories

    Cassette feeding unit-y3 3-12 3 optional equipment optional accessories ■ fl cassette-y1 this cassette can be adjusted to hold various paper sizes. (see "adjusting a paper drawer to hold a different paper size," on p. 7-7.) • available locations: paper drawer 2, 3, or 4 • available paper sizes: 12" ...

  • Page 141: Paper Deck-Z1

    Paper deck-z1 3-13 3 optional equipment paper deck-z1 if you attach the paper deck-z1 to the machine, you have one additional source of paper for print jobs. Up to 2,700 sheets of paper (20 lb bond (80 g/m 2 )) can be loaded into the paper deck. Important if the machine is in the sleep mode (the tou...

  • Page 142

    Envelope feeder attachment-c2 3-14 3 optional equipment envelope feeder attachment-c2 the following six types of envelopes can be loaded into the envelope feeder attachment: com10 no.10: 4 1/8" x 9 1/2" (104.7 mm x 241.3 mm) monarch: catalog glove no.8: 3 7/8" x 7 1/2" (98.4 mm x 190.5 mm) dl: 4 3/8...

  • Page 143: Parts and Their Functions

    Envelope feeder attachment-c2 3-15 3 optional equipment parts and their functions the envelope feeder attachment-c2 can only be attached to paper drawer 1. A left guide use the left guide to align the length of the envelopes being loaded. B envelope receptacle the envelope receptacle pushes the enve...

  • Page 144: Feeder (Dadf-L1)

    Feeder (dadf-l1) 3-16 3 optional equipment feeder (dadf-l1) originals placed in the feeder are automatically fed sheet by sheet to the platen glass for scanning. The feeder also automatically turns over two-sided originals to make one or two-sided copies. Caution do not insert your fingers into the ...

  • Page 145: Parts and Their Functions

    Feeder (dadf-l1) 3-17 3 optional equipment parts and their functions a feeder cover open this cover to remove jammed originals. B slide guides adjust the slide guides to match the width of the original. C original supply tray originals placed here are automatically fed sheet by sheet to the platen g...

  • Page 146: Finisher-Z1

    Finisher-z1 3-18 3 optional equipment finisher-z1 the finisher-z1 is equipped with the following modes: collate, group, offset, and staple. (see "finishing modes," on p. 3-19.) if the optional copy tray-j1 is attached to the right side of the machine, prints can be delivered to two different locatio...

  • Page 147: Finishing Modes

    Finisher-z1 3-19 3 optional equipment d main unit's upper right cover, main unit's lower right cover open this cover when clearing a paper jam inside the main unit. (see "screens indicating the locations of paper jams," on p. 8-4.) e paper output unit pull out the paper output unit to remove jammed ...

  • Page 148

    Finisher-z1 3-20 3 optional equipment ■ staple mode the prints are automatically collated into sets arranged in page order and stapled. Prints are stapled in the following places: • if an original is placed on the platen glass: • if originals are placed in the optional feeder: upper left corner stap...

  • Page 149

    Finisher-z1 3-21 3 optional equipment caution do not place your hand in the part of the tray where stapling is performed if a finisher is attached, as this may result in personal injury. Important • if the staple mode is set, the output tray moves downward as the stack of paper that is output increa...

  • Page 150

    Finisher-z1 3-22 3 optional equipment • the following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : available : unavailable paper size output tray 12 5/8" x 17 11/16" 12" x 18" 11" x 17" lgl ltr ...

  • Page 151: Unit-M1

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-23 3 optional equipment finisher-y1, saddle finisher-y2, and puncher unit-m1 the finisher-y1 and saddle finisher-y2 are equipped with the following finishing modes: collate, group, offset, and staple. The saddle finisher-y2 is also equipped with...

  • Page 152: Parts and Their Functions

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-24 3 optional equipment parts and their functions a top cover of the finisher open this cover to remove jammed paper. (see "inside the top cover of the finisher-y1 or saddle finisher-y2 (optional)," on p. 8-44.) b top cover of the puncher unit-m...

  • Page 153: Finishing Modes

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-25 3 optional equipment f front cover of the saddle finisher-y2 open this cover to replace the staple cartridge, remove jammed paper, or clear a staple jam in the stapler unit and saddle stitcher unit. (for instructions on replacing the staple c...

  • Page 154

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-26 3 optional equipment note if the collate or group mode is set, the output trays move downward as the stack of paper that is output increases in quantity and thickness. Once an output tray has reached its stacking limit, subsequent prints are ...

  • Page 155

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-27 3 optional equipment ■ staple mode the prints are automatically collated into sets arranged in page order and stapled. Prints are stapled in the following places: • if an original is placed on the platen glass: • if originals are placed in th...

  • Page 156

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-28 3 optional equipment caution do not place your hand in the part of the tray where stapling is performed (near the rollers) if a finisher is attached, as this may result in personal injury. Important • if the staple mode is set, the output tra...

  • Page 157

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-29 3 optional equipment ■ saddle stitch mode the saddle stitch mode enables you to make booklets, consisting of pages folded and stapled in the center. Important • the saddle stitch mode is available only if the saddle finisher-y2 is attached. •...

  • Page 158

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-30 3 optional equipment ■ hole punch mode the hole punch mode punches two or three holes (depending on the paper size) in the printed sheets. Note • the hole punched areas are shown in the illustration below. • the distance between the punch hol...

  • Page 159

    Finisher-y1, saddle finisher-y2, and puncher unit-m1 3-31 3 optional equipment note the following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : available : unavailable the booklet tray can only b...

  • Page 160: Inner 2Way Tray-D1

    Inner 2way tray-d1 3-32 3 optional equipment inner 2way tray-d1 if you attach the inner 2way tray-d1 to the machine, prints can be delivered to both the main tray and the inner 2way tray-d1. Additionally, if the optional copy tray-j1 is attached to the right side of the machine, prints can be delive...

  • Page 161: Parts and Their Functions

    Inner 2way tray-d1 3-33 3 optional equipment parts and their functions a output paper tray guide tilt up the output paper tray guide to catch the printouts. B inner 2way tray prints are output to this tray. C paper output unit pull out the paper output unit to remove jammed paper. (see "inner 2way t...

  • Page 162

    Inner 2way tray-d1 3-34 3 optional equipment note the following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : available : unavailable paper size output tray tray a tray b 12 5/8" x 17 11/16" 12" ...

  • Page 163: Copy Tray-J1

    Copy tray-j1 3-35 3 optional equipment copy tray-j1 if the copy tray-j1 is attached to the machine, the following modes are available: ■ collate mode the prints are automatically collated into sets arranged in page order before they are delivered to the output tray. ■ group mode all prints of the sa...

  • Page 164

    Copy tray-j1 3-36 3 optional equipment note the following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : available : unavailable paper size output tray 12 5/8" x 17 11/16" 12" x 18" 11" x 17" lgl ...

  • Page 165: Card Reader-C1

    Card reader-c1 3-37 3 optional equipment card reader-c1 if the card reader-c1 is attached to the machine, you must insert a control card to operate it. The card reader-c1 performs department id management by using the control card. Important • if you are using a login service other than the default ...

  • Page 166

    Card reader-c1 3-38 3 optional equipment procedure before using the machine 1 insert the control card into the card slot, making sure that it is facing in the correct direction. The basic features screen of the selected function appears on the touch panel display. Procedure after using the machine 1...

  • Page 167: Department Id Management

    Card reader-c1 3-39 3 optional equipment important once you have removed the control card, you cannot operate the machine until the control card is inserted again. Department id management this section describes how to change the password and page limit, and how to check the print totals when the co...

  • Page 168

    Card reader-c1 3-40 3 optional equipment 2 press [dept. Id management]. Note if the desired setting is not displayed, press [ ▼] or [▲] to scroll to the desired setting. 3 select the desired mode. 4 specify the desired mode ➞ press [ok]. 5 press [done] repeatedly until the basic features screen appe...

  • Page 169

    Card reader-c1 3-41 3 optional equipment changing the password and page limit 1 press (additional functions) ➞ [system settings] ➞ [dept. Id management]. 2 press [register dept. Id/password]. 3 press [ ▼] or [▲] to display the department whose password you want to change ➞ select the department ➞ pr...

  • Page 170

    Card reader-c1 3-42 3 optional equipment 4 enter the new password (up to seven digits) using - (numeric keys). ❑ press [password]. ❑ press [password] ➞ enter the desired password. ❑ press [confirm] ➞ enter the same number to confirm the password ➞ press [ok]. You cannot store a password with only ze...

  • Page 171

    Card reader-c1 3-43 3 optional equipment note • is the sum of and limit>. • is the sum of and . • is the sum of and . ❑ press [ ] (page limit) next to [on]/[off] of the desired function(s) ➞ enter the page limit restriction using - (numeric keys). Important • if any one of the color or black-and-whi...

  • Page 172

    Card reader-c1 3-44 3 optional equipment 7 if you would like to limit users to certain functions of the machine, press [limit functions]. 8 press [on] or [off] next to the functions you want to limit using department id management ➞ press [ok]. If you select [on] for all of the functions on the scre...

  • Page 173

    Card reader-c1 3-45 3 optional equipment scan screen the icons that are displayed on the screen are explained below: : remaining number of sheets that can be scanned in color : remaining number of sheets that can be scanned in black print screen the icons that are displayed on the screen are explain...

  • Page 174

    Card reader-c1 3-46 3 optional equipment send screen the icons that are displayed on the screen are explained below: : remaining number of sheets that can be scanned in color : remaining number of sheets that can be scanned in black note • only the page limits for functions that are set to 'on' are ...

  • Page 175

    Card reader-c1 3-47 3 optional equipment checking and printing counter information you can display and print a list of how much paper was used by each department. 1 press (additional functions) ➞ [system settings] ➞ [dept. Id management]. 2 press [page totals]. 3 check or print the page total count....

  • Page 176

    Card reader-c1 3-48 3 optional equipment note • to cancel printing, press [cancel]. • to close the screen that is displayed while the machine is printing the page count list, press [done]. • the counter information can be printed only if 11" x 17", lgl, ltr, or ltrr (plain, recycled, or color paper)...

  • Page 177

    Card reader-c1 3-49 3 optional equipment accepting print and scan jobs with unknown ids you can specify whether to accept or reject print and network scan jobs from computers that do not correspond with a registered department id. 1 press (additional functions) ➞ [system settings] ➞ [dept. Id manage...

  • Page 178

    Card reader-c1 3-50 3 optional equipment accepting b&w copy and print jobs without a control card the allow black copy/inbox print jobs and allow black printer jobs modes are useful because they enable you to restrict the machine to accept only black-and-white jobs, and reject color jobs without ins...

  • Page 179

    Card reader-c1 3-51 3 optional equipment [allow black copy/black inbox print] appears on the insert a control card screen, if is set to 'on'. To copy or print in black-and-white, press [allow black copy/black inbox print]. Note • if you set to 'on', all print jobs are accepted. Therefore, the allow ...

  • Page 180

    Card reader-c1 3-52 3 optional equipment.

  • Page 181: Customizing Settings

    4-1 chapter customizing settings this chapter explains how to change the machine's common settings, and customizing them to suit your needs. What are additional functions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 additional functions settings table ...

  • Page 182

    4-2 4. Customizing settings 4 customizing settings job duration display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58 number of copies/wait time status display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 183

    What are additional functions? 4-3 4 customizing settings what are additional functions? Additional functions enable you to customize the machine's various settings. Important • if you are performing user authentication using the sdl or sso login service, you cannot change the additional functions s...

  • Page 184

    What are additional functions? 4-4 4 customizing settings 3 press a mode key to specify its settings. For an overview of all the settings you can change from the additional functions screen, see "additional functions settings table," on p. 4-6. Note the common settings, adjustment/cleaning, system s...

  • Page 185

    What are additional functions? 4-5 4 customizing settings 5 press [done] repeatedly until the basic features screen appears..

  • Page 186

    Additional functions settings table 4-6 4 customizing settings additional functions settings table the following settings can be selected or stored from the additional functions screen. (*1 indicates the default setting.) for more information, consult the following guides. • copy settings: copying a...

  • Page 187

    Additional functions settings table 4-7 4 customizing settings ■ common settings item settings delivered applicable page function display settings no p. 4-27 initial functions and function order settings copy *1 , express copy, send, mail box, print job, scan, meap copy screen display settings regul...

  • Page 188

    Additional functions settings table 4-8 4 customizing settings paper select screen priority simple *1 , detailed no p. 4-37 energy consumption in sleep mode low *1 , high yes p. 4-38 ltrr/stmt original selection distinguish manually, use ltrr format *1 , use stmt format yes p. 4-39 tray designation ...

  • Page 189

    Additional functions settings table 4-9 4 customizing settings tray designation if the optional finisher-z1 and copy tray-j1 are attached: no p. 4-40 tray a: copy *1 , mail box *1 , printer *1 , receive, fax, other tray b: copy, mail box, printer, receive *1 , fax *1 , other *1 if the optional finis...

  • Page 190

    Additional functions settings table 4-10 4 customizing settings standard local print settings no p. 4-53 paper select all paper sources, auto *1 copies 1 *1 to 9,999 sets finishing if no finisher is attached or only the optional inner 2way tray-d1 is attached: do not collate, collate *1 , rotate col...

  • Page 191

    Additional functions settings table 4-11 4 customizing settings *1 indicates the default setting. *2 indicates items that appear only when the appropriate optional equipment is attached. *3 indicates items that appear only when the appropriate optional equipment is attached to the color imagerunner ...

  • Page 192

    Additional functions settings table 4-12 4 customizing settings ■ timer settings *1 indicates the default setting. ■ adjustment/cleaning item settings delivered applicable page time fine adjustment 00:00 to 23:59, in one minute increments no p. 4-63 auto sleep time 10, 15, 20 *1 , 30, 40, 50 min., 1...

  • Page 193

    Additional functions settings table 4-13 4 customizing settings *1 indicates the default setting. *2 indicates items that appear only when the appropriate optional equipment is attached. *4 indicates items that appear only when the appropriate optional equipment is attached to the color imagerunner ...

  • Page 194

    Additional functions settings table 4-14 4 customizing settings ■ report settings *1 indicates the default setting. *2 indicates items that appear only when the appropriate optional equipment is attached. Item settings delivered applicable page settings: send sending and facsimile guide tx report fo...

  • Page 195

    Additional functions settings table 4-15 4 customizing settings ■ system settings item settings delivered applicable page system manager settings yes p. 6-3 system manager id seven digit number maximum system password seven digit number maximum system manager 32 characters maximum e-mail address 64 ...

  • Page 196

    Additional functions settings table 4-16 4 customizing settings i-fax settings sending and facsimile guide full mode tx timeout 1 to 99 hours; 24 hours *1 yes divided data rx timeout 0 to 99 hours; 24 hours *1 print mdn/dsn on receipt on, off *1 always send notice for rx errors on *1 , off use send ...

  • Page 197

    Additional functions settings table 4-17 4 customizing settings restrict the send function sending and facsimile guide address book password seven digit number yes access number management on, off *1 yes restrict new addresses fax: on, off *1 e-mail: on, off *1 i-fax: on, off *1 file: on, off *1 yes...

  • Page 198

    Additional functions settings table 4-18 4 customizing settings date & time settings date and time setting (12 digit number) time zone: gmt -12:00 to gmt +12:00; gmt -05:00 *1 daylight saving time: on *1 , off no p. 6-25 limit functions with the security key off *2 partial functions *1 , all functio...

  • Page 199

    Additional functions settings table 4-19 4 customizing settings item settings delivered applicable page usb host on *1 , off yes p. 6-43 device information delivery settings p. 6-44 register destinations auto search/register, register, details, erase, print list p. 6-47 auto delivery settings everyd...

  • Page 200

    Additional functions settings table 4-20 4 customizing settings communication log details, print list, report settings p. 6-59 auto print: on *1 , off daily activity report time: on (00:00 to 23:59), off *1 separate report type: on, off *1 initialize all data/ settings initialize no p. 6-61 use aste...

  • Page 201

    Additional functions settings table 4-21 4 customizing settings *1 indicates the default setting. *2 indicates items that appear only when the appropriate optional equipment is attached. *5 indicates items that are not delivered as device information. ■ copy settings *1 indicates the default setting...

  • Page 202

    Additional functions settings table 4-22 4 customizing settings ■ communications settings item settings delivered applicable page common settings: tx settings sending and facsimile guide sender's names (tti) *2 01 to 99, register/edit, erase no unit name 24 characters maximum no erase failed tx on *...

  • Page 203

    Additional functions settings table 4-23 4 customizing settings default screen for send favorites buttons (enlarged display: on, off *1 ), one-touch buttons, new address *1 no sending and facsimile guide tx terminal id on *1 (printing position: inside, outside*1;display destination name: on *1 , off...

  • Page 204

    Additional functions settings table 4-24 4 customizing settings *1 indicates the default setting. *2 indicates items that appear only when the appropriate optional equipment is attached. Fax settings: tx settings *2 sending and facsimile guide ecm tx on *1 , off yes pause time 1 to 15 seconds; 2 sec...

  • Page 205

    Additional functions settings table 4-25 4 customizing settings ■ mail box settings *1 indicates the default setting. *5 indicates items that are not delivered as device information. *6 information is not delivered if a password is set for the inbox. Item settings delivered applicable page user inbo...

  • Page 206

    Additional functions settings table 4-26 4 customizing settings ■ address book settings important • if you are performing user authentication using the sdl or sso login service, you cannot change the additional functions settings of the machine if you are logged in as a general user. • if you are lo...

  • Page 207: Specifying Common Settings

    Specifying common settings 4-27 4 customizing settings specifying common settings you can specify the settings that are common to the copy, mail box, send, and fax functions. Initial function at power on you can specify the screen that is displayed when you turn on the main power, or after the auto ...

  • Page 208

    Specifying common settings 4-28 4 customizing settings ❑ press [up] or [down] to move the function's key to the desired position or group ➞ press [next]. The function keys are divided into the following groups: ❑ select a function group. ❑ press [up] or [down] to move the function group to the desir...

  • Page 209

    Specifying common settings 4-29 4 customizing settings ● if you want to set the display for the copy basic features screen: ❑ press [settings] for . ❑ press [regular copy only], [regular and express copy], or [express copy only] ➞ press [ok]. If you select [regular and express copy], the regular cop...

  • Page 210

    Specifying common settings 4-30 4 customizing settings default display after auto clear you can set whether the screen specified as the initial function is displayed after the auto clear mode initiates. Note the time necessary for the auto clear mode to initiate can be set. (see "auto clear time," o...

  • Page 211: Tone Settings

    Specifying common settings 4-31 4 customizing settings tone settings you can set whether to sound audible tones. The following tones sound at the following times: 1 press (additional functions) ➞ [common settings] ➞ [audible tones]. 2 select [on] or [off] for the desired tones ➞ press [ok]. Display ...

  • Page 212

    Specifying common settings 4-32 4 customizing settings text/photo priority in a black-and-white original you can set whether priority is given to text or photographic images when the automatic color selection mode detects that the original is in black-and-white. Give priority to text when printing o...

  • Page 213: Inch Entry

    Specifying common settings 4-33 4 customizing settings inch entry specifying this setting ensures that the key for entering values in inches is displayed on the various numeric entry screens. Note even if inch entry is set to 'on', you still have the option to enter measurements in millimeters by pr...

  • Page 214

    Specifying common settings 4-34 4 customizing settings 3 select [on] or [off] for the stack bypass and the other paper sources ➞ press [ok]. Details of each item are shown below. The numbers on the screen represent the following paper sources: the optional cassette feeding unit-y3 and paper deck-z1 ...

  • Page 215

    Specifying common settings 4-35 4 customizing settings designating the envelope type you can use paper drawer 1 as an envelope cassette, if you attach the optional envelope feeder attachment-c2, set the size switch to the appropriate envelope type, and the paper size dial to 'env.'. Important this p...

  • Page 216

    Specifying common settings 4-36 4 customizing settings 2 select the paper source in which you want to register the paper type. The numbers on the screen represent the following paper sources: the optional cassette feeding unit-y3 and paper deck-z1 are attached. 3 select the desired paper type loaded...

  • Page 217: Paper Select Screen Priority

    Specifying common settings 4-37 4 customizing settings note • for more information on paper types, see "available paper stock," on p. 2-56. • you can register a paper type that is not listed in [detailed settings] in the stack bypass settings: selecting the paper type screen. For details on register...

  • Page 218

    Specifying common settings 4-38 4 customizing settings energy consumption in the sleep mode you can set the amount of energy that the machine consumes when it is in the sleep mode. Note • the machine may not enter the sleep mode completely, depending on the status and type of installed meap applicat...

  • Page 219

    Specifying common settings 4-39 4 customizing settings 1 press (additional functions) ➞ [common settings] ➞ [energy consumption in sleep mode]. 2 select [low] or [high] ➞ press [ok]. Details of each item are shown below. Note if energy consumption in sleep mode is set to 'low', it may take more than...

  • Page 220: Output Tray Designation

    Specifying common settings 4-40 4 customizing settings output tray designation you can designate the machine's output trays to be used for specific functions. The output trays indicated by tray a, b, and c vary according to the attached optional equipment. Note the same output tray can be designated...

  • Page 221

    Specifying common settings 4-41 4 customizing settings 1 press (additional functions) ➞ [common settings] ➞ [tray designation]. 2 select the functions for which to designate output trays a, b, and c and the priority order of the trays ➞ press [ok]. The optional saddle finisher-y2 is attached. [other...

  • Page 222

    Specifying common settings 4-42 4 customizing settings ● if you want to select the tray home position (when the optional finisher-y1 or saddle finisher-y2 is attached): ❑ press the tray home position drop-down list ➞ select the tray home position to be used while jobs are being processed. Tray home ...

  • Page 223: Image Form

    Specifying common settings 4-43 4 customizing settings image form you can store image forms and superimpose them on the output using the form composition mode in the copy and mail box functions. For instructions on using the form composition mode, see chapter 4, "special copying and mail box feature...

  • Page 224

    Specifying common settings 4-44 4 customizing settings 4 set the desired scan settings. If you want to change the zoom ratio, press [copy ratio]. (see chapter 3, "basic copying and mail box features," in the copying and mail box guide .) if you want to change the scan exposure, press [ ] or [ ]. (se...

  • Page 225: Setting The Image Priority

    Specifying common settings 4-45 4 customizing settings note for instructions on entering characters, see "entering characters from the touch panel display," on p. 2-24. Erasing an image form 1 press (additional functions) ➞ [common settings] ➞ [register form for form composition]. 2 select the image...

  • Page 226

    Specifying common settings 4-46 4 customizing settings user-defined text for page numbers and watermarks you can register specific text to be placed on your documents using the pg/copy set numbering, print watermark/date, or [watermark] for the secure watermark mode. For instructions on using the pg...

  • Page 227

    Specifying common settings 4-47 4 customizing settings 4 press [done]. Erasing user-defined text 1 press (additional functions) ➞ [common settings] ➞ [register characters for page no./watermark]. 2 select the text to erase ➞ press [erase]. 3 press [yes]. 4 press [done]. Standard paper for the stack ...

  • Page 228

    Specifying common settings 4-48 4 customizing settings 2 press [on] ➞ [store]. If you press [off], proceed to step 5. 3 select the desired paper size. ● if you want to select a standard paper size: ❑ select the desired paper size ➞ press [next]. Note to select an a or b series paper size, press [a/b...

  • Page 229

    Specifying common settings 4-49 4 customizing settings 4 select the desired paper type ➞ press [ok]. To adjust the toner fixing, press [plain paper print settings]. If the toner appears to have fixed too much, press [thin]. If the toner does not appear to have fixed well, press [heavy]. Note • [tran...

  • Page 230

    Specifying common settings 4-50 4 customizing settings 3 enter the irregular paper size using the numeric keys on the touch panel display. ❑ press [x] ➞ enter a value. ❑ press [y] ➞ enter a value. ❑ press [ok]. Note • to enter values in millimeters, press [mm]. • for instructions on entering values ...

  • Page 231

    Specifying common settings 4-51 4 customizing settings erasing irregular paper sizes 1 press (additional functions) ➞ [common settings] ➞ [registering irregular size]. 2 select the size key containing the irregular paper size settings that you want to erase ➞ press [erase]. Important make sure to ch...

  • Page 232

    Specifying common settings 4-52 4 customizing settings 2 select [speed priority] or [print side priority] for each paper source ➞ press [ok]. Details of each item are shown below. If [print side priority] is selected for a paper source, and drawer eligibility for aps/ads in common settings (from the...

  • Page 233

    Specifying common settings 4-53 4 customizing settings standard local print settings you can set the standard print settings for the machine. The standard local print settings are used in the following cases: • if you print documents stored in inboxes without changing the print settings • if you mer...

  • Page 234

    Specifying common settings 4-54 4 customizing settings changing the language shown on the touch panel display you can select the language displayed on the touch panel display. Note • if language switch is set to 'on', some characters are restricted and cannot be entered. To be able to enter all char...

  • Page 235

    Specifying common settings 4-55 4 customizing settings reversing the contrast of the touch panel display you can reverse the contrast on the touch panel display for better viewing. The reversed display mode reverses the light and dark areas on the touch panel display. If you find it hard to read wha...

  • Page 236

    Specifying common settings 4-56 4 customizing settings inserting a job separation sheet between print jobs this mode enables you to insert blank pages before the first page of each print job from a selected paper drawer. This is useful when you want to separate one print job from another when printi...

  • Page 237

    Specifying common settings 4-57 4 customizing settings inserting a job separation sheet between copy sets if you are using the collate, offset collate, or staple mode, you can insert blank pages from a selected paper drawer to separate a specified number of copies. Important if you are using the do ...

  • Page 238: Job Duration Display

    Specifying common settings 4-58 4 customizing settings job duration display if the job duration display mode is set to 'on', the remaining time that it takes to complete an operation is displayed in minutes on the touch panel display. Note • the wait time is displayed as (approximate printing time) ...

  • Page 239

    Specifying common settings 4-59 4 customizing settings clean the original scanning area prompt you can use the cleaning display for the original scanning area mode to prompt you to clean the scanning area when the machine detects streaks or stains. If the feeder is not clean, the machine will scan a...

  • Page 240

    Specifying common settings 4-60 4 customizing settings 2 select [high ratio], [normal], or [low ratio] ➞ press [ok]. Details of each item are shown below. Setting the gamma value for remote scans you can set the gamma value that is used for scanning color documents into your computer through the net...

  • Page 241: Limiting Functions

    Specifying common settings 4-61 4 customizing settings limiting functions if a problem frequently occurs when using the finishing modes, such as offset collate and staple, you can temporarily limit the use of these finishing modes by setting limited functions mode to 'on'. In addition, when the serv...

  • Page 242

    Specifying common settings 4-62 4 customizing settings erasing the remaining toner error message you can erase the remaining toner error message screen, which is displayed when the remaining toner is low, if display remaining toner error message in system settings (from the additional functions scre...

  • Page 243: Timer Settings

    Timer settings 4-63 4 customizing settings timer settings you can make various timer related settings for the machine, such as adjusting the current time, and specifying the time it takes for the machine to enter into the sleep mode or low-power mode. Current time adjustment you can make adjustments...

  • Page 244: Auto Clear Time

    Timer settings 4-64 4 customizing settings auto clear time if the machine is idle for a certain period of time (after the last print job or key operation is performed), the display returns to the basic features screen (standard settings) of the selected function. This period of time is called the "a...

  • Page 245: Low-Power Mode Time

    Timer settings 4-65 4 customizing settings low-power mode time the low-power mode conserves energy by turning off the fixing unit when the machine is idle for a certain period of time (after the last print job or key operation is performed). This period of time is called the "low-power mode time." w...

  • Page 246: Adjusting The Machine

    Adjusting the machine 4-66 4 customizing settings adjusting the machine this section describes how you can make fine adjustments to the settings of the machine, such as making a fine adjustment to the printed image and the page number or watermark position. It is recommended that you perform an auto...

  • Page 247

    Adjusting the machine 4-67 4 customizing settings important • only use 12" x 18", 11" x 17", lgl, or ltrr paper for the saddle stitch staple repositioning procedure. • make sure to remove all output booklets from the optional booklet tray before performing the saddle stitch staple repositioning proc...

  • Page 248

    Adjusting the machine 4-68 4 customizing settings adjusting creep (displacement) correction this mode enables you to adjust the displacement of pages that occurs between the outermost and center page when the booklet mode is set. 1 press (additional functions) ➞ [adjustment/cleaning] ➞ [creep (displ...

  • Page 249

    Adjusting the machine 4-69 4 customizing settings quick adjustment 1 press (additional functions) ➞ [adjustment/cleaning] ➞ [auto gradation adjustment]. 2 press [quick adjust]. 3 press [start]. Full adjustment important • make sure that you place the test prints properly. Accurate recalibrations of ...

  • Page 250

    Adjusting the machine 4-70 4 customizing settings 5 press [start scan]. 6 remove the first test print from the platen glass ➞ press [test print 2]. 7 place the second test print on the platen glass. Place the test print face down on the platen glass, with the black bands along the top left back edge...

  • Page 251: Exposure Recalibration

    Adjusting the machine 4-71 4 customizing settings exposure recalibration you can recalibrate the exposure adjustment scale if differences between the image on the original and the print occur. 1 press (additional functions) ➞ [adjustment/cleaning] ➞ [exposure recalibration]. 2 press [light] or [dark...

  • Page 252

    Adjusting the machine 4-72 4 customizing settings 2 select the color ➞ press [sample print] ➞ [yes]. The setting range for the relative contrast value will differ, depending on the standard value settings you have set. Note • if adjusting the contrast of the background and characters (latent image),...

  • Page 253

    Adjusting the machine 4-73 4 customizing settings 3 refer to the sample print and set the contrast value indicated for an image where the hidden text is difficult to see using [ ▼] or [ ▲]. ● if there is no image where the text is difficult to see: ❑ press [standard value settings] ➞ [sample print] ...

  • Page 254: Automatic Feeder Cleaning

    Adjusting the machine 4-74 4 customizing settings cleaning the inside of the main unit if streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty. In this case, clean the inside of the main unit, as described below. Note it takes t...

  • Page 255: Checking Job and Device

    5-1 chapter checking job and device status this chapter explains how to check the counter, and how to use the system monitor screen to change or check the status of print and copy jobs. Checking the counter and controller version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2...

  • Page 256

    Checking the counter and controller version 5-2 5 chec king job and de vice status checking the counter and controller version you can check the copy and print page counts, and the print and scan page counts that are performed by users who log on to meap applications using a login service. You can a...

  • Page 257

    Checking the counter and controller version 5-3 5 chec king job and de vice status ● to check the controller version: ❑ press [device configuration]. ❑ press [done]. 3 press [done]..

  • Page 258: Checking Job Status

    Checking job status 5-4 5 chec king job and de vice status checking job status if you press [system monitor], the system monitor screen appears, enabling you to check and change the status of copy, send, fax, print, and receive jobs. For example, you can change the order of jobs in the print queue, ...

  • Page 259

    Checking job status 5-5 5 chec king job and de vice status note • if department id management or a login service (such as sso or sdl) is set and display status before authentication in system monitor screen restriction in system settings (from the additional functions screen) is set to 'off', operat...

  • Page 260

    Checking job status 5-6 5 chec king job and de vice status checking job status from the system monitor screen 1 press [system monitor]. 2 from the keys located at the bottom of the system monitor screen, select the job type that you want to check or change, or press [device] to display the current s...

  • Page 261

    Checking job status 5-7 5 chec king job and de vice status ❑ press [log] to check the jobs that have already been processed. The log is organized according to the type of job. Press the select type drop-down list ➞ select the type of job whose log you want to check. If you select [rx print] from the...

  • Page 262

    Checking job status 5-8 5 chec king job and de vice status ● if [device] is selected: ❑ check the current machine status. ❑ press [consumables] to display the remaining amount of toner and staples. ❑ when you are finished checking the status of the consumables, press [done]. Note all displays are ap...

  • Page 263

    Checking job status 5-9 5 chec king job and de vice status 2 check the status of the print jobs. ❑ press [status] to check the jobs currently being processed or waiting to be processed. Note if you are using a login service, [my job status] is displayed. Press this key to display only the jobs for t...

  • Page 264: Job Details

    Job details 5-10 5 chec king job and de vice status job details you can check the details of copy and print jobs, such as the date and time the machine received and processed the jobs, and the number of pages. Note • if the job log display in system settings (from the additional functions screen) is...

  • Page 265

    Job details 5-11 5 chec king job and de vice status 2 press [status] or [log] ➞ select the job whose details you want to check ➞ press [details]. 3 check the detailed information ➞ press [done] repeatedly until the basic features screen appears. Checking copy/print job details from the print job scr...

  • Page 266: Printing The Copy/print Log

    Job details 5-12 5 chec king job and de vice status printing the copy/print log printing copy/print log from the system monitor screen 1 press [system monitor] ➞ select the job type ([copy] or [print]). If necessary, see the screen shot in step 1 of "checking job status from the system monitor scree...

  • Page 267

    Job details 5-13 5 chec king job and de vice status printing the copy/print log from the print job screen 1 press [print job] ➞ [log]. 2 press the select type drop-down list ➞ select the type of job whose log you want to print ➞ press [print list]. 3 press [yes]..

  • Page 268: Priority Printing

    Priority printing 5-14 5 chec king job and de vice status priority printing you can change the printing priority of a job, so that it is printed right after the current job is complete. Selecting the job for priority printing from the system monitor screen 1 press [system monitor] ➞ [print]. 2 press...

  • Page 269: Screen

    Priority printing 5-15 5 chec king job and de vice status selecting the job for priority printing from the print job screen 1 press [print job] ➞ [status]. 2 select the job for priority printing ➞ press [print next]..

  • Page 270

    Priority printing 5-16 5 chec king job and de vice status.

  • Page 271: System Manager Settings

    6-1 chapter system manager settings this chapter describes the settings that can be made by the person in charge of the machine's operation, such as the system manager. Specifying the system manager settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 department id ...

  • Page 272

    6-2 6. System manager settings 6 system manager settings displaying the current department id/user name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-42 usb settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43 us...

  • Page 273

    Specifying the system manager settings 6-3 6 system manager settings specifying the system manager settings you can set an id and a password for the system manager. Once the system manager id/password is set, restrictions can be placed on storing or changing the system settings. Important • attachin...

  • Page 274

    Specifying the system manager settings 6-4 6 system manager settings 2 specify the desired settings ➞ press [ok]. [system manager id]: press [system manager id] ➞ enter a number (up to seven digits) using - (numeric keys). You must set a system manager id in order to manage the operations of the mac...

  • Page 275: Department Id Management

    Department id management 6-5 6 system manager settings department id management you can register a department id and password for each department, and manage the machine by limiting its use to only those who enter the correct department id and password. This is called department id management. Depar...

  • Page 276

    Department id management 6-6 6 system manager settings important • if sdl or sso is set as the login service, department id management is performed on the department id that shares the same user name and password as the one registered for meap user authentication. • if you are using sso and set depa...

  • Page 277

    Department id management 6-7 6 system manager settings registering the department id, password, and page limit 1 press (additional functions) ➞ [system settings] ➞ [dept. Id management]. 2 press [on] ➞ [register dept. Id/password]. If you do not want to store a department id, password, or page limit...

  • Page 278

    Department id management 6-8 6 system manager settings 4 use - (numeric keys) to enter the department id and password. ❑ press [dept. Id] ➞ enter the department id. ❑ press [password]. ❑ press [password] ➞ enter the desired password. ❑ press [confirm] ➞ enter the same number to confirm the password ...

  • Page 279

    Department id management 6-9 6 system manager settings note • is the sum of and limit>. • is the sum of and . • is the sum of and . • and are not included in the total print limit. ❑ press [ ] (page limit) next to [on]/[off] of the desired function(s) ➞ enter the page limit restriction using - (nume...

  • Page 280

    Department id management 6-10 6 system manager settings 7 if you would like to limit users to certain functions of the machine, press [limit functions]. 8 select [on] or [off] next to the functions (other than the copy function) you want to limit using department id management ➞ press [ok]. Details ...

  • Page 281

    Department id management 6-11 6 system manager settings changing the password and page limit you can change the password and page limit settings that you have registered. 1 press (additional functions) ➞ [system settings] ➞ [dept. Id management]. 2 press [on] ➞ [register dept. Id/password]. 3 press ...

  • Page 282

    Department id management 6-12 6 system manager settings note • if you make a mistake when entering the password, press (clear) to clear the password ➞ enter the correct password. • you cannot change the department id. • if use asterisks to enter access no./passwords in system settings (from the addi...

  • Page 283

    Department id management 6-13 6 system manager settings erasing the department id and password you can erase the department id and password that you have registered. Note if department id management is activated through the optional card reader-c1, you cannot delete the department id. 1 press (addit...

  • Page 284

    Department id management 6-14 6 system manager settings checking and printing counter information you can display and print a list of how much paper was used by each department. 1 press (additional functions) ➞ [system settings] ➞ [dept. Id management]. 2 press [on] ➞ [page totals]. 3 check or print...

  • Page 285: Clearing Page Totals

    Department id management 6-15 6 system manager settings note • to cancel printing, press [cancel]. • to close the screen that is displayed while the machine is printing the page count list, press [done]. • the counter information can be printed only if 11" x 17", lgl, ltr, or ltrr (plain, recycled, ...

  • Page 286

    Department id management 6-16 6 system manager settings accepting print and scan jobs with unknown ids you can specify whether to accept or reject print and network scan jobs from computers that do not correspond with a registered department id. Note is displayed only if the optional color pcl print...

  • Page 287: Department Id

    Department id management 6-17 6 system manager settings note if you selected [on] in step 2, pressing [ok] activates department id management. Accepting b&w copy and print jobs without entering a department id the allow black copy/inbox print jobs and allow black printer jobs modes enable you to res...

  • Page 288

    Department id management 6-18 6 system manager settings if you set [allow black copy/inbox print jobs] to 'on', [black copy/black inbox print] appears on the screen for entering the department id and password. To copy or print in black-and-white, press [allow black copy/black inbox print]. Note • if...

  • Page 289: Remote Ui

    Remote ui 6-19 6 system manager settings remote ui you can set whether to enable the remote ui (user interface) to operate the machine and change settings. Note for more information on the remote ui, see the remote ui guide. 1 press (additional functions) ➞ [system settings] ➞ [remote ui]. 2 select ...

  • Page 290

    Remote ui 6-20 6 system manager settings note • before setting to 'on', it is necessary to set a default key in network settings (from the additional functions screen). (see chapter 3, "using a tcp/ip network," in the network guide.) • the remote ui is enabled only after you restart the machine (the...

  • Page 291: Device Information Settings

    Device information settings 6-21 6 system manager settings device information settings device information settings enables you to set a name for the machine, and enter information regarding its location. 1 press (additional functions) ➞ [system settings] ➞ [device information settings]. 2 enter the ...

  • Page 292: Clearing The Message Board

    Clearing the message board 6-22 6 system manager settings clearing the message board the message board is a function used by the system manager to display messages for users on the touch panel display. Message board settings are made from the remote ui, but can be cleared from the main unit. Note fo...

  • Page 293: Auto Online/offline

    Auto online/offline 6-23 6 system manager settings auto online/offline to use the optional network scan function, the machine must be connected to a network, and must be separately switched online to the network. This section explains how to switch the machine online and offline to use the network s...

  • Page 294: Auto Offline

    Auto online/offline 6-24 6 system manager settings auto offline if the machine is connected to a network that is online, scanning is not possible with the copy or mail box function. By setting auto offline to 'on', the machine automatically goes offline when the auto clear mode initiates. 1 press (a...

  • Page 295: Current Date and Time

    Current date and time 6-25 6 system manager settings current date and time setting the current date and time is very important. The current date and time settings are used as standard timer settings for functions that require them. Note you can also specify to automatically synchronize the date and ...

  • Page 296

    Current date and time 6-26 6 system manager settings 2 enter the current date (month, day, year) and time using - (numeric keys). Enter the month and the day using four digits (including zeros). Enter all four digits of the year, and the time in 24-hour notation, as four digits (including zeros) wit...

  • Page 297

    Current date and time 6-27 6 system manager settings 3 press [ok]..

  • Page 298: Is Turned Off

    Limiting functions when the optional security key is turned off 6-28 6 system manager settings limiting functions when the optional security key is turned off you can restrict the use of the machine when the optional security key is turned to the off position. Note limit functions with the security ...

  • Page 299: License Registration

    License registration 6-29 6 system manager settings license registration you must register a license key to enable optional modes and functions. Each optional mode and function requires their own license key to be registered. There is no limit to the number of license keys that can be registered in ...

  • Page 300

    License registration 6-30 6 system manager settings 2 enter the license key using - (numeric keys) ➞ press [start]. Details of each item are shown below. If the following screen is displayed, press [ok] ➞ enter the correct license key. If the following screen is displayed, the required optional equi...

  • Page 301

    License registration 6-31 6 system manager settings 3 press [ok]..

  • Page 302

    Setting system monitor screen restrictions 6-32 6 system manager settings setting system monitor screen restrictions you can set restrictions relating to the system monitor screen. Important • to access [user management/settings] from the sdl, set use http to 'on'. • to manage user information for t...

  • Page 303: Screen

    Setting system monitor screen restrictions 6-33 6 system manager settings setting to allow secured printing from the system monitor screen you can set whether to allow secured printing from the system monitor screen. 1 press (additional functions) ➞ [system settings] ➞ [system monitor screen restric...

  • Page 304

    Setting system monitor screen restrictions 6-34 6 system manager settings ● if you select [off]: ❑ select [allow] or [do not allow] for software> ➞ press [ok]. Obtain job log from management software [allow]: permits collection of job logs using management software. [do not allow]: does not permit c...

  • Page 305: Meap Settings

    Meap settings 6-35 6 system manager settings meap settings you can print information about installed meap applications. Use http server set use http to 'on' to access this machine from a web browser, and utilize the installed meap applications. Important • to access [user management/settings] from t...

  • Page 306

    Meap settings 6-36 6 system manager settings ● if you select [on]: ❑ select [on] or [off] for ➞ press [ok]. Use ssl (secure sockets layer) ● if you select [off]: ❑ press [ok]. Note • before setting to 'on', it is necessary to set a default key in network settings (from the additional functions scree...

  • Page 307

    Meap settings 6-37 6 system manager settings 2 press [yes]. Items printed for each application are as follows: • meap specifications: prints information regarding the meap function. • meap contents: prints the meap version. • application name: prints the name of the application. • application id/sys...

  • Page 308

    Meap settings 6-38 6 system manager settings • maximum memory usage: prints the maximum amount of memory that can be used by each application. The maximum memory usage number is printed in kilobytes (kb). • registered service: prints the service registered on the meap framework from the application....

  • Page 309: Copy Set Numbering Options

    Copy set numbering options 6-39 6 system manager settings copy set numbering options you can specify the detailed settings of the copy set numbering mode for both the copying and mail box functions. For instructions on using the copy set numbering mode, see chapter 4, "special copying and mail box f...

  • Page 310

    Copy set numbering options 6-40 6 system manager settings ● if you select [on]: ❑ select [on] or [off] for each of the items ➞ press [next]. Id/user name date characters ❑ if you select [on] for , select the date format ➞ press [next]. If you select [off] for , proceed to the next step. ❑ if you sel...

  • Page 311

    Displaying the remaining toner error message 6-41 6 system manager settings displaying the remaining toner error message you can set the machine to display a message indicating that the remaining toner is low. This message is useful because it gives a user plenty of time to check their toner stock, ...

  • Page 312

    Displaying the current department id/user name 6-42 6 system manager settings displaying the current department id/user name if you are using a login service, you can display the department id or user name which is currently being used to log on to the machine in the job/print status display area. T...

  • Page 313: Usb Settings

    Usb settings 6-43 6 system manager settings usb settings this mode enables you to specify the usb settings. Note changes are only effective after you restart the machine (the main power switch is turned off, and then back on). For instruction on restarting (turning the main power switch off and then...

  • Page 314

    Specifying device information delivery settings 6-44 6 system manager settings specifying device information delivery settings registering device information in your machine enables you to set the machine to deliver the same device information to other machines that are connected to the same network...

  • Page 315

    Specifying device information delivery settings 6-45 6 system manager settings the following device information can be delivered: delivered information contents notes address book the address book, forwarding settings, and favorites buttons • all of the currently stored destinations are deleted, and...

  • Page 316

    Specifying device information delivery settings 6-46 6 system manager settings caution preparing for delivery and updating the information after it is received may take several minutes. Do not turn the main power off until these operations are complete. Doing so may result in loss of data or damage ...

  • Page 317

    Specifying device information delivery settings 6-47 6 system manager settings registering/deleting/printing delivery destinations you can register, confirm, and delete delivery destinations. Note the maximum number of destinations you can register is 100. Registering delivery destinations 1 press (...

  • Page 318

    Specifying device information delivery settings 6-48 6 system manager settings ● to automatically search for destinations: ❑ press [auto search/register]. ❑ press [auto search start]. Press [-] or [+] to set the search depth (how many routers to search). Note • since searching uses slp (service loca...

  • Page 319

    Specifying device information delivery settings 6-49 6 system manager settings confirming delivery destination settings 1 press (additional functions) ➞ [system settings] ➞ [device information delivery settings] ➞ [register destinations] under . 2 select the destination whose settings you want to co...

  • Page 320

    Specifying device information delivery settings 6-50 6 system manager settings deleting a delivery destination 1 press (additional functions) ➞ [system settings] ➞ [device information delivery settings] ➞ [register destinations] under . 2 select the destination that you want to erase ➞ press [erase]...

  • Page 321

    Specifying device information delivery settings 6-51 6 system manager settings printing the delivery destinations 1 press (additional functions) ➞ [system settings] ➞ [device information delivery settings] ➞ [register destinations] under . 2 press [print list]. Note the delivery destination list can...

  • Page 322: Setting Automatic Delivery

    Specifying device information delivery settings 6-52 6 system manager settings setting automatic delivery you can set to automatically deliver device information at a specified time. You can also select which information to deliver. Important • when delivering device information, the following machi...

  • Page 323

    Specifying device information delivery settings 6-53 6 system manager settings 2 select [everyday], [select days], or [off]. ● if you select [everyday]: ❑ select a number ([1] to [5]) ➞ enter the start time using - (numeric keys) ➞ press [next]. You can store up to five different start times. Enter ...

  • Page 324

    Specifying device information delivery settings 6-54 6 system manager settings ● if you select [off]: ❑ press [ok]. 3 select which device information you want to deliver ➞ press [next]. Details of each item are shown below. : available when [on] is selected for . Select [include] to deliver the netw...

  • Page 325: Setting Manual Delivery

    Specifying device information delivery settings 6-55 6 system manager settings setting manual delivery you can set to manually deliver device information. Important • when delivering device information, the following machines will not update their information: - machines which are processing a send ...

  • Page 326

    Specifying device information delivery settings 6-56 6 system manager settings note if the optional imagepass is attached, is always set to 'exclude'. 3 select the destinations ➞ press [manual delivery start]. Note even if you press [cancel] on the delivery in progress screen, delivery will not be c...

  • Page 327: Restoring Device Information

    Specifying device information delivery settings 6-57 6 system manager settings restoring device information you can restore device information to what it was before it was updated. This is useful when you have accidentally updated the device information. Note you can return device information only t...

  • Page 328

    Specifying device information delivery settings 6-58 6 system manager settings restricting the type of information that is updated you can restrict the type of device information that is received and updated. Important while receiving and updating device information, the screen indicating that the s...

  • Page 329

    Specifying device information delivery settings 6-59 6 system manager settings note • before setting , , or to 'off', it is necessary to set a default key in network settings (from the additional functions screen). (see chapter 3, "tcp/ip network," in the network guide.) • changes are only effective...

  • Page 330

    Specifying device information delivery settings 6-60 6 system manager settings ● if you select [report settings]: ❑ specify the desired print settings ➞ press [ok]. Auto print daily activity report time if you select [on], enter the time using - (numeric keys). Enter all four digits of the time (inc...

  • Page 331

    Initializing all data/settings 6-61 6 system manager settings initializing all data/settings this mode enables you to erase the following data stored in the machine. It is not normally necessary to use this mode, but it is useful to erase personal or confidential information when returning or dispos...

  • Page 332

    Initializing all data/settings 6-62 6 system manager settings important • to prevent other users from accidentally erasing all the data on the hard disk, it is recommended to register a system manager id and system password so that only the system manager can perform this procedure. • confirm that t...

  • Page 333: Password

    Setting the display method when entering a password 6-63 6 system manager settings setting the display method when entering a password you can set whether to display asterisks when entering confidential information, such as a password. Note when the information is being displayed as asterisks, a scr...

  • Page 334: Forced Secure Watermark

    Setting the secure watermark mode 6-64 6 system manager settings setting the secure watermark mode you can select whether to set the secure watermark function for each copy job, print job, and print jobs from printer drivers, if performing such jobs with the secure watermark function always set. For...

  • Page 335

    Setting the secure watermark mode 6-65 6 system manager settings 3 select the type of secure watermark to embed (watermark, date, copy set numbering, serial number, or id/user name). ● if you select [watermark]: ❑ select a preset watermark ➞ press [next]. ● if you select [watermark] ➞ [create]: ❑ pr...

  • Page 336

    Setting the secure watermark mode 6-66 6 system manager settings ● if you select [copy set numbering]: ❑ enter the starting number using - (numeric keys) ➞ press [next]. ● if you select [serial number]: ❑ press [next]. Note the serial number that is displayed in the job/print status display area whe...

  • Page 337

    Setting the secure watermark mode 6-67 6 system manager settings 4 select the background pattern ➞ select the size and color of the text ➞ press [ok]. To print a pattern on the background of a copy, select the background pattern from the background pattern drop-down list. You can select [small] (36 ...

  • Page 338

    Setting the secure watermark mode 6-68 6 system manager settings ● if you select [watermark]: ❑ select a preset watermark ➞ press [next]. ● if you select [watermark] ➞ [create]: ❑ press [enter] ➞ enter the desired text ➞ press [ok] ➞ [ok] ➞ [next]. If you have registered characters in register chara...

  • Page 339

    Setting the secure watermark mode 6-69 6 system manager settings ● if you select [copy set numbering]: ❑ enter the starting number using - (numeric keys) ➞ press [next]. ● if you select [serial number]: ❑ press [next]. Note the serial number that is displayed in the job/print status display area whe...

  • Page 340

    Setting the secure watermark mode 6-70 6 system manager settings 4 select the background pattern ➞ select the size and color of the text ➞ press [ok]. To print a pattern on the background of a copy, select the background pattern from the background pattern drop-down list. You can select [small] (36 ...

  • Page 341

    Specifying encrypted secured printing settings 6-71 6 system manager settings specifying encrypted secured printing settings you can specify settings relating to encrypted secured printing. Note encrypted print settings can be set only if the encrypted secure print software is activated. Setting to ...

  • Page 342

    Storing/editing irregular paper types 6-72 6 system manager settings storing/editing irregular paper types you can register up to 200 paper types with new names other than the default paper types registered in the machine. You can register a paper type by editing the name after duplicating the close...

  • Page 343

    Storing/editing irregular paper types 6-73 6 system manager settings 3 enter a name ➞ press [ok]. Editing irregular paper types 1 press (additional functions) ➞ [system settings] ➞ [paper type management settings]. 2 select a paper type that you have registered from the list ➞ press [details/edit]. ...

  • Page 344

    Storing/editing irregular paper types 6-74 6 system manager settings note • the names of the paper types registered by default cannot be changed. • you can change the name, basis weight, type, finish, creep (displacement) correction adjustment, and color settings of the registered paper types. Erasi...

  • Page 345: Computer

    Detecting and installing drivers that support functions specified on the machine into your computer 6-75 6 system manager settings detecting and installing drivers that support functions specified on the machine into your computer from the machine, you can specify functions suitable for the fax boar...

  • Page 346: Erased

    Specifying settings for all user inboxes 6-76 6 system manager settings specifying settings for all user inboxes you can specify settings for the time until documents in all of the user inboxes are erased automatically, as well as whether to print upon storing from the printer driver. Important • if...

  • Page 347

    Specifying settings for all user inboxes 6-77 6 system manager settings printing upon storing from the printer driver when storing documents from a computer into a user inbox, you can set whether to print the result of the storing process. Select [on] to print the results. 1 press (additional functi...

  • Page 348: Restricting Printer Jobs

    Restricting printer jobs 6-78 6 system manager settings restricting printer jobs you can specify whether to restrict printer jobs so that they can only be stored in user inboxes. 1 press [additional functions] ➞ [system settings] ➞ [restrict printer jobs]. 2 select [on] or [off] ➞ press [ok]. Detail...

  • Page 349

    Restricting the color mode of copy jobs 6-79 6 system manager settings restricting the color mode of copy jobs you can set restrictions for the color mode of copy jobs. Restricting use of auto-color select you can restrict the use of the color mode (auto-color select). 1 press (additional functions)...

  • Page 350

    Restricting the color mode of copy jobs 6-80 6 system manager settings.

  • Page 351: Routine Maintenance

    7-1 chapter routine maintenance this chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges. Paper drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 352: Paper Drawers

    Paper drawers 7-2 7 routine maintenance paper drawers this section describes how to load paper into the paper drawers. Note • the following paper sizes can be loaded into paper drawers 1, 2, 3, and 4. - paper drawer 1: lgl, ltr, ltrr, stmtr, exec, and envelopes - paper drawers 2, 3, and 4: 12" x 18"...

  • Page 353

    Paper drawers 7-3 7 routine maintenance important • a screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • do not load envelopes and nonstandard paper sizes into the paper drawers....

  • Page 354

    Paper drawers 7-4 7 routine maintenance 1 press and release the button on the paper drawer in which you want to load paper. 2 grip the handle, and pull out the paper drawer until it stops. 3 open a package of paper, and remove the paper stack. Caution when loading paper, take care not to cut your ha...

  • Page 355

    Paper drawers 7-5 7 routine maintenance important rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. Note • for high-quality printouts, use paper recommended by canon. • before loading paper, always fan the sheets several times, and align the ...

  • Page 356

    Paper drawers 7-6 7 routine maintenance note • each paper drawer holds approximately 550 sheets of paper (20 lb bond (80 g/m 2 )). • if there are instructions on the package of paper about which side of the paper to load, follow those instructions. • when the paper is loaded into the paper drawer, t...

  • Page 357

    Paper drawers 7-7 7 routine maintenance adjusting a paper drawer to hold a different paper size if you want to load a different paper size into a paper drawer, follow the procedure described below to adjust the paper drawer guides. Important only ltr transparencies can be used. Make sure that the pa...

  • Page 358

    Paper drawers 7-8 7 routine maintenance 3 squeeze the lever on the front guide, as shown below. Without releasing the lever, slide the front guide to align it with the mark for the desired paper size. Important adjust the guides correctly to avoid causing a paper jam, dirty prints, or make the insid...

  • Page 359

    Paper drawers 7-9 7 routine maintenance 6 change the paper drawer's size plate to match the new paper size. 7 gently push the paper drawer back into the machine until it clicks into place in the closed position. Caution when returning the paper drawer to its original position, be careful not to get ...

  • Page 360: Paper Deck-Z1 (Optional)

    Paper deck-z1 (optional) 7-10 7 routine maintenance paper deck-z1 (optional) if you attach the optional paper deck-z1 to the machine, you have one additional source of paper for printing jobs. The paper deck-z1 holds up to 2,700 sheets of paper (20 lb bond (80 g/m 2 )). Important if the machine is i...

  • Page 361

    Paper deck-z1 (optional) 7-11 7 routine maintenance note if a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper source, the remaining prints are made after you press [ok]. 1 press the...

  • Page 362

    Paper deck-z1 (optional) 7-12 7 routine maintenance important • rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • do not load the following types of paper into the paper deck. Doing so may cause a paper jam. - severely curled or wrinkled pa...

  • Page 363

    Paper deck-z1 (optional) 7-13 7 routine maintenance important • paper which has been rolled or curled must be straightened out before loading it into the paper deck. • make sure that the height of the paper stack does not exceed the loading limit mark ( ) on the inside of the paper deck. Note • the ...

  • Page 364

    Envelope feeder attachment-c2 (optional) 7-14 7 routine maintenance envelope feeder attachment-c2 (optional) this section explains how to use the optional envelope feeder attachment-c2. Important the optional envelope feeder attachment-c2 can only be attached to paper drawer 1. How to use the envelo...

  • Page 365

    Envelope feeder attachment-c2 (optional) 7-15 7 routine maintenance - envelopes that are self-sticking, which use ink, glue, or other substances that can melt, burn, vaporize, or emit smells under the heat of a fixing unit (approximately 418 ). Depending on the materials used for the seal, the glue ...

  • Page 366: Preparing The Envelopes

    Envelope feeder attachment-c2 (optional) 7-16 7 routine maintenance preparing the envelopes this section explains how to prepare the envelopes before loading them into the paper drawer. 1 take five envelopes, loosen them as shown, and then stack them together. Repeat this step five times for each se...

  • Page 367

    Envelope feeder attachment-c2 (optional) 7-17 7 routine maintenance if you are using iso-b5, iso-c5, com10 no.10, monarch: catalog glove no.8, or dl envelopes, hold down the four corners of the envelopes firmly, so that they and the sealed or glued portion stay flat. If you are using yougata 4 envel...

  • Page 368: Loading Envelopes

    Envelope feeder attachment-c2 (optional) 7-18 7 routine maintenance loading envelopes this section explains how to load envelopes into paper drawer 1. 1 press and release the button on paper drawer 1. 2 grip the handle, and pull out the paper drawer until it stops..

  • Page 369

    Envelope feeder attachment-c2 (optional) 7-19 7 routine maintenance 3 load 10 envelopes at a time with the side you want to print on face up. While loading the envelopes, press down on the right side of the receptacle to lock them into place. Load the envelopes, as shown below. Align the leading edg...

  • Page 370

    Envelope feeder attachment-c2 (optional) 7-20 7 routine maintenance important • envelopes which have been rolled or curled must be straightened out prior to use. • make sure that the height of the envelope stack does not fall below the height limit mark ( ). • the maximum height (quantity) of envelo...

  • Page 371: Changing Envelope Sizes

    Envelope feeder attachment-c2 (optional) 7-21 7 routine maintenance changing envelope sizes this section explains how to load different types of envelopes into the envelope cassette from the settings made in envelope cassette in common settings (from the additional functions screen). 1 press and rel...

  • Page 372

    Envelope feeder attachment-c2 (optional) 7-22 7 routine maintenance 4 remove all of the envelopes that are loaded in the paper drawer (several envelopes at a time). 5 remove the left guide of the envelope feeder attachment, and insert the left guide into the appropriate slot for the desired envelope...

  • Page 373

    Envelope feeder attachment-c2 (optional) 7-23 7 routine maintenance 7 press down on the envelope receptacle, and move the front width guide to align it with the mark for the desired envelope size. 8 fix the front width guide in place with the screws. 9 move the back width guide of the envelope feede...

  • Page 374

    Envelope feeder attachment-c2 (optional) 7-24 7 routine maintenance 10 load 10 envelopes at a time with the side you want to print on face up. While loading the envelopes, press down on the right side of the receptacle to lock them into place. Load the envelopes, as shown below. Align the leading ed...

  • Page 375

    Envelope feeder attachment-c2 (optional) 7-25 7 routine maintenance important • envelopes which have been rolled or curled must be straightened out prior to use. • make sure that the height of the envelope stack does not fall below the height limit mark ( ). • the maximum height (quantity) of envelo...

  • Page 376

    Envelope feeder attachment-c2 (optional) 7-26 7 routine maintenance caution when returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Important never place paper or any other items in the empty part of the paper drawer...

  • Page 377: Feeder (Dadf-L1) (Optional)

    Feeder (dadf-l1) (optional) 7-27 7 routine maintenance feeder (dadf-l1) (optional) originals sent by fax or the send function via the feeder, can be stamped to indicate that they have been sent. Replace the stamp cartridge when this mark is faint or no longer visible. Important when replacing the st...

  • Page 378

    Feeder (dadf-l1) (optional) 7-28 7 routine maintenance 3 push in the new stamp cartridge until it clicks, using tweezers. Important • make sure that the stamp cartridge is not protruding from the surface. • insert the stamp cartridge properly, or it may cause paper jams. 4 gently close the inner cov...

  • Page 379: Finisher-Z1 (Optional)

    Finisher-z1 (optional) 7-29 7 routine maintenance finisher-z1 (optional) this section describes the procedure for replacing the staple cartridge in the optional finisher-z1. Replacing the staple cartridge when the optional finisher-z1 is almost out of staples and the staple cartridge must be replace...

  • Page 380

    Finisher-z1 (optional) 7-30 7 routine maintenance 2 pull out the staple case, holding it by the green tab. 3 place the staple case, as shown below, press the area indicated by push, and then pull out the staple cartridge. 4 insert the new staple cartridge. Press the spring-loaded case down until it ...

  • Page 381

    Finisher-z1 (optional) 7-31 7 routine maintenance note only one staple cartridge can be inserted at a time. 5 remove the seal holding the staples together, by pulling it straight out, and then down. Important make sure you pull the seal straight out, and then down. If you pull it out at an angle, it...

  • Page 382

    Finisher-z1 (optional) 7-32 7 routine maintenance caution when closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Note if there are no staples ready for stapling after the cover is closed, the stapler unit automatically performs...

  • Page 383: (Optional)

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-33 7 routine maintenance finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) this section describes the procedure for replacing the staple cartridge in the optional finisher-y1 or saddle finisher-y2, and how to remove the punch waste ...

  • Page 384

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-34 7 routine maintenance 1 open the front cover of the finisher. 2 lift and pull out the staple case from the stapler unit, holding it by its green tab. 3 place the staple case, as shown below, press the area indicated by push, and then pul...

  • Page 385

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-35 7 routine maintenance 4 insert the new staple cartridge. Press the spring-loaded case down until it clicks into place. Important • use only staple cartridges intended for use with this machine. • do not remove the seal that holds the sta...

  • Page 386

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-36 7 routine maintenance 6 gently push the staple case into the stapler unit, until it is securely in place. 7 close the front cover of the finisher. Caution when closing the front cover of the finisher, be careful not to get your fingers c...

  • Page 387

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-37 7 routine maintenance replacing the staple cartridge in the saddle stitcher unit when the saddle stitcher unit of the optional saddle finisher-y2 is almost out of staples, and the staple cartridge must be replaced, a screen similar to th...

  • Page 388

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-38 7 routine maintenance 2 grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops. 3 pull the stapler unit of the saddle stitcher unit towards you, and then push it up. 4 pull out the empty staple cartri...

  • Page 389

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-39 7 routine maintenance 5 insert the new staple cartridge. Note only one front and rear staple cartridge can be inserted at a time. 6 pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original po...

  • Page 390: Removing Punch Waste

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-40 7 routine maintenance 8 close the front cover of the finisher. Caution when closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Important when you have replaced the s...

  • Page 391

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-41 7 routine maintenance 1 open the front cover of the punch waste tray. 2 pull out the punch waste tray. 3 discard the punch waste. Note make sure that the punch waste tray is completely emptied..

  • Page 392

    Finisher-y1/saddle finisher-y2/puncher unit-m1 (optional) 7-42 7 routine maintenance 4 return the punch waste tray to its original position. Note if the punch waste tray is not securely in place, you cannot make prints in the hole punch mode. 5 close the front cover of the punch waste tray. Caution ...

  • Page 393

    Replacing the toner cartridge 7-43 7 routine maintenance replacing the toner cartridge when there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display, as shown below. You can continue printing, but at this time you should purchase a ...

  • Page 394

    Replacing the toner cartridge 7-44 7 routine maintenance caution • keep toner out of the reach of small children. If toner is ingested, consult a physician immediately. • if toner gets onto your hands or clothing, wash it off immediately with cold water. Do not use warm water as this may set the ton...

  • Page 395

    Replacing the toner cartridge 7-45 7 routine maintenance note • when the message appears, approximately 10% of the toner is left. It is recommended that you get a new toner cartridge ready for replacement before the displayed toner color runs out. • complete instructions on how to replace the toner ...

  • Page 396

    Replacing the toner cartridge 7-46 7 routine maintenance 2 hold the upper part of the protective packaging as in the illustration below, and pull out the protective packaging and the toner cartridge. 3 open the top portion of the protective packaging by pulling it apart sideways, as in the illustrat...

  • Page 397

    Replacing the toner cartridge 7-47 7 routine maintenance 5 open the front cover of the main unit. 6 turn the knob that corresponds with the toner color you want to replace in the direction of the arrow. Important turn the knob on the toner cartridge until the arrow points to 'unlock'. 7 grip the top...

  • Page 398

    Replacing the toner cartridge 7-48 7 routine maintenance warning do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire. Important if the toner cartridge cannot be pulled out, check that the knob...

  • Page 399

    Replacing the toner cartridge 7-49 7 routine maintenance 10 return the knob to its original position. Important before you turn the knob, make sure that the toner cartridge is pushed into the machine as far as possible. 11 close the front cover of the main unit. Caution when closing the front cover ...

  • Page 400

    Replacing the toner cartridge 7-50 7 routine maintenance 12 close the protective packaging with the used toner cartridge inside, in the same way as how the new toner cartridge was packaged. 13 hold the top portion of the protective packaging, and place it in the box that was used for the new toner c...

  • Page 401

    Replacing the waste toner container 7-51 7 routine maintenance replacing the waste toner container when the waste toner container is full, the procedure for replacing the container appears on the touch panel display, as shown below. Follow the instructions on the touch panel display, and the procedu...

  • Page 402

    Replacing the waste toner container 7-52 7 routine maintenance 1 open the front cover of the main unit. 2 lift the lever. 3 pull out the waste toner container. Caution when removing the waste toner container, be careful not to tilt it, as the toner may spill and get onto your hands or clothing. If t...

  • Page 403

    Replacing the waste toner container 7-53 7 routine maintenance 4 use the provided cover to cover up the opening of the used waste toner container. 5 insert the new waste toner container. When inserting the new waste toner container, line up the part indicated by the circle on the waste toner contain...

  • Page 404

    Replacing the waste toner container 7-54 7 routine maintenance 7 close the front cover of the main unit. Caution when closing the front cover, be careful not to get your fingers caught, as this may result in personal injury..

  • Page 405: Routine Cleaning

    Routine cleaning 7-55 7 routine maintenance routine cleaning if the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. • platen glass • underside of the platen cover • feeder's roller warning ...

  • Page 406: Manual Feeder Cleaning

    Routine cleaning 7-56 7 routine maintenance 1 clean the platen glass and the underside of the platen cover with a cloth dampened with water, and then wipe them with a soft, dry cloth. Caution do not dampen the cloth too much, as this may damage the original or break the machine. Manual feeder cleani...

  • Page 407

    Routine cleaning 7-57 7 routine maintenance 1 open the feeder cover. 2 clean the rollers (a total of three places) inside the feeder cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. 3 open the inner cover, holding it by its front tab..

  • Page 408

    Routine cleaning 7-58 7 routine maintenance 4 clean the rollers (a total of three places) inside the inner cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. 5 clean the transparent plastic part of the inner cover with a cloth dampened with water. Then, wipe the area...

  • Page 409

    Routine cleaning 7-59 7 routine maintenance 7 close the feeder cover. Caution when closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury. 8 lift the feeder. 9 clean the feeder scanning area with a cloth dampened with water. Then, wipe the area wit...

  • Page 410

    Routine cleaning 7-60 7 routine maintenance 10 clean the part located next to the rubber roller with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. 11 close the feeder. Caution • when closing the feeder, be careful not to get your fingers caught, as this may result in perso...

  • Page 411

    Routine cleaning 7-61 7 routine maintenance cleaning the inside of the main unit if streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty. In this case, clean the inside of the main unit, as described below. Note it takes approxi...

  • Page 412

    Routine cleaning 7-62 7 routine maintenance 2 remove the dust proof glass cleaner from the rear side of the front cover. 3 grip the dust proof glass cleaner by its tab, and slowly pull and push it back and forth inside the machine (five or six times). Clean the four locations as shown below. There a...

  • Page 413: Automatic Feeder Cleaning

    Routine cleaning 7-63 7 routine maintenance 5 close the front cover of the main unit. Caution when closing the front cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury. Automatic feeder cleaning if your originals have black streaks or appear dirt...

  • Page 414: Consumables

    Consumables 7-64 7 routine maintenance consumables the following consumables are available from canon. For more information, contact your local authorized canon dealer. We recommend that you order paper stock and toner from your local authorized canon dealer before your stock runs out. ■ paper stock...

  • Page 415

    Consumables 7-65 7 routine maintenance ■ toner if a message prompting you to replace the toner cartridge appears on the touch panel display, replace the used toner cartridge with a new one of the color displayed. Toner comes in four colors: black, cyan, magenta, and yellow. Check the toner color tha...

  • Page 416

    Consumables 7-66 7 routine maintenance ■ stamp cartridge the stamp cartridge is used to stamp originals. Use the tweezers provided to remove and replace the stamp cartridge when necessary. ■ genuine supplies canon has developed and manufactured toner, parts, and supplies specifically for use in this...

  • Page 417: Troubleshooting

    8-1 chapter troubleshooting this chapter explains what to do in response to a paper jam in the main unit, or optional units, and an error message display. Reducing the frequency of paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 clearing paper jams . . . . ....

  • Page 418

    8-2 8. Troubleshooting 8 t roub leshooting contacting your local authorized canon dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-89 setting the limited functions mode from the service call message screen . . . . . . . . . . . . . . 8-91 when the power does not turn on...

  • Page 419

    Reducing the frequency of paper jams 8-3 8 t roub leshooting reducing the frequency of paper jams if paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the...

  • Page 420: Clearing Paper Jams

    Clearing paper jams 8-4 8 t roub leshooting clearing paper jams if a paper jam occurs, the following screens appear on the touch panel display. Screens indicating the locations of paper jams the screen indicating the location of the paper jam and instructions on how to clear the paper jam appears on...

  • Page 421

    Clearing paper jams 8-5 8 t roub leshooting ■ example of a screen indicating how to clear the paper jam warning there are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or o...

  • Page 422

    Clearing paper jams 8-6 8 t roub leshooting 1 inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If j...

  • Page 423

    Clearing paper jams 8-7 8 t roub leshooting 2 if a paper jam occurs inside an optional unit, see the instructions on the following pages. ● cassette feeding unit-y3 ❑ see "cassette feeding unit-y3 (optional)," on p. 8-29. ● paper deck-z1 ❑ see "paper deck-z1 (optional)," on p. 8-33. ● feeder (dadf-l...

  • Page 424

    Clearing paper jams 8-8 8 t roub leshooting ● finisher-z1 ❑ see "finisher-z1 (optional)," on p. 8-40. ● inner 2way tray-d1 ❑ see "inner 2way tray-d1 (optional)," on p. 8-59. ● copy tray-j1 ❑ see "copy tray-j1 (optional)," on p. 8-62..

  • Page 425

    Clearing paper jams 8-9 8 t roub leshooting ● finisher-y1 ❑ see "inside the top cover of the finisher-y1 or saddle finisher-y2 (optional)," on p. 8-44. ❑ see "inside the buffer pass unit-e2 of the finisher-y1 or saddle finisher-y2 (optional)," on p. 8-47. ● saddle finisher-y2 ❑ see "inside the top c...

  • Page 426

    Clearing paper jams 8-10 8 t roub leshooting ● puncher unit-m1 ❑ see "puncher unit-m1 (optional)," on p. 8-56. 3 after you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions. 4 continue to follow the p...

  • Page 427

    Clearing paper jams 8-11 8 t roub leshooting fixing unit (inside the main unit) if a paper jam occurs in the fixing unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that ...

  • Page 428

    Clearing paper jams 8-12 8 t roub leshooting 2 pull down the upper cover of the fixing unit by its tab, and then remove any jammed paper. If you cannot remove the jammed paper, remove it from the lower part of the fixing unit. Caution the parts inside the fixing unit are subject to high-temperatures...

  • Page 429

    Clearing paper jams 8-13 8 t roub leshooting 4 follow the instructions on the touch panel display. Note the screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see "screens indicating the locatio...

  • Page 430

    Clearing paper jams 8-14 8 t roub leshooting 1 press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional paper deck-z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For mor...

  • Page 431

    Clearing paper jams 8-15 8 t roub leshooting 3 remove any jammed paper in the lower part of the duplexing unit. 4 gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional paper deck-z1 was moved away from the main unit...

  • Page 432

    Clearing paper jams 8-16 8 t roub leshooting duplexing unit (inside the main unit) if a paper jam occurs inside the duplexing unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the proce...

  • Page 433

    Clearing paper jams 8-17 8 t roub leshooting 2 remove any jammed paper. 3 gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional paper deck-z1 was moved away from the main unit, reconnect it to the main unit. For mor...

  • Page 434: Stack Bypass

    Clearing paper jams 8-18 8 t roub leshooting stack bypass if a paper jam occurs inside the stack bypass, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the to...

  • Page 435

    Clearing paper jams 8-19 8 t roub leshooting 3 press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional paper deck-z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For mor...

  • Page 436

    Clearing paper jams 8-20 8 t roub leshooting 5 gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional paper deck-z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "paper d...

  • Page 437: Paper Drawer 1

    Clearing paper jams 8-21 8 t roub leshooting paper drawer 1 if a paper jam occurs inside paper drawer 1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the to...

  • Page 438

    Clearing paper jams 8-22 8 t roub leshooting 2 remove any jammed paper. 3 open the paper drawer's upper right cover. 4 remove any jammed paper..

  • Page 439

    Clearing paper jams 8-23 8 t roub leshooting 5 press and release the button on paper drawer 1. 6 grip the handle, and pull out the paper drawer until it stops. 7 remove any jammed paper..

  • Page 440

    Clearing paper jams 8-24 8 t roub leshooting 8 gently push paper drawer 1 back into the machine until it clicks into place in the closed position. Caution when returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. 9 clo...

  • Page 441

    Clearing paper jams 8-25 8 t roub leshooting 10 gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional paper deck-z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "paper ...

  • Page 442: Paper Drawer 2

    Clearing paper jams 8-26 8 t roub leshooting paper drawer 2 if a paper jam occurs inside paper drawer 2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the to...

  • Page 443

    Clearing paper jams 8-27 8 t roub leshooting 3 press and release the button on paper drawer 2. 4 grip the handle, and pull out the paper drawer until it stops. 5 remove any jammed paper..

  • Page 444

    Clearing paper jams 8-28 8 t roub leshooting 6 gently push paper drawer 2 back into the machine until it clicks into place in the closed position. Caution when returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. 7 clo...

  • Page 445

    Clearing paper jams 8-29 8 t roub leshooting cassette feeding unit-y3 (optional) if a paper jam occurs inside the optional cassette feeding unit-y3, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described bel...

  • Page 446

    Clearing paper jams 8-30 8 t roub leshooting 1 open the lower right cover of the cassette feeding unit. If the optional paper deck-z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "paper deck-z1," on p. 3-13...

  • Page 447

    Clearing paper jams 8-31 8 t roub leshooting 4 grip the handle, and pull out the paper drawer until it stops. 5 remove any jammed paper. 6 gently push the paper drawer back into the machine until it clicks into place in the closed position. Caution when returning the paper drawer to its original pos...

  • Page 448

    Clearing paper jams 8-32 8 t roub leshooting 7 close the lower right cover of the cassette feeding unit. If the optional paper deck-z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "paper deck-z1," on p. 3-13. Caution when closing the lower right cover o...

  • Page 449: Paper Deck-Z1 (Optional)

    Clearing paper jams 8-33 8 t roub leshooting paper deck-z1 (optional) if a paper jam occurs in the optional paper deck-z1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that...

  • Page 450

    Clearing paper jams 8-34 8 t roub leshooting 2 push down the lever on the side of the paper deck that attaches to the main unit, and remove any jammed paper from the feeding area. Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot...

  • Page 451

    Clearing paper jams 8-35 8 t roub leshooting 4 press the open button to open the paper deck. The inside lifter descends automatically. Important if the machine is in the sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper dec...

  • Page 452: Feeder (Dadf-L1) (Optional)

    Clearing paper jams 8-36 8 t roub leshooting caution when closing the paper deck, be careful not to get your fingers caught, as this may result in personal injury. 7 follow the instructions on the touch panel display. Note the screen indicating the location of the paper jam repeatedly appears on the...

  • Page 453

    Clearing paper jams 8-37 8 t roub leshooting 1 open the feeder cover. 2 remove any jammed originals. If there is difficulty in removing jammed paper, do not try to remove it forcibly, and proceed to step 3. 3 open the inner cover, holding it by its front tab..

  • Page 454

    Clearing paper jams 8-38 8 t roub leshooting 4 turn the feed dial, and remove any jammed originals. 5 close the inner cover. Caution when closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. 6 close the feeder cover. Caution when closing the feed...

  • Page 455

    Clearing paper jams 8-39 8 t roub leshooting 7 lift the feeder, and remove any jammed originals. 8 close the feeder. Caution when closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. 9 follow the instructions on the touch panel display. Note the scree...

  • Page 456: Finisher-Z1 (Optional)

    Clearing paper jams 8-40 8 t roub leshooting finisher-z1 (optional) if a paper jam occurs in the optional finisher-z1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that app...

  • Page 457

    Clearing paper jams 8-41 8 t roub leshooting 1 press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional paper deck-z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For mor...

  • Page 458

    Clearing paper jams 8-42 8 t roub leshooting 4 pull down any one of the four inner guides, and remove any jammed paper. 5 remove any jammed paper protruding from the output tray. Important if a paper jam occurs when you are printing in the staple mode, do not remove the output sheets that are waitin...

  • Page 459

    Clearing paper jams 8-43 8 t roub leshooting 7 gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional paper deck-z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "paper d...

  • Page 460: Finisher-Y2 (Optional)

    Clearing paper jams 8-44 8 t roub leshooting inside the top cover of the finisher-y1 or saddle finisher-y2 (optional) if a paper jam occurs inside the top cover of the optional finisher-y1 or optional saddle finisher-y2, a screen similar to the one shown below appears on the touch panel display. Che...

  • Page 461

    Clearing paper jams 8-45 8 t roub leshooting 1 open the output slot on the outside of the finisher, and remove any jammed paper that is visible. If you cannot see any jammed paper, check if any jammed paper is stuck inside the output area of the finisher. Important if a paper jam occurs when you are...

  • Page 462

    Clearing paper jams 8-46 8 t roub leshooting 3 close the top cover of the finisher. Caution when closing the top cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. 4 follow the instructions on the touch panel display. Note the screen indicating t...

  • Page 463: Finisher-Y2 (Optional)

    Clearing paper jams 8-47 8 t roub leshooting inside the buffer pass unit-e2 of the finisher-y1 or saddle finisher-y2 (optional) if a paper jam occurs inside the buffer pass unit of the optional finisher-y1 or optional saddle finisher-y2, a screen similar to the one shown below appears on the touch p...

  • Page 464

    Clearing paper jams 8-48 8 t roub leshooting 1 open the buffer pass unit, and remove any jammed paper. 2 close the buffer pass unit. Caution when closing the buffer pass unit, be careful not to get your fingers caught, as this may result in personal injury. 3 follow the instructions on the touch pan...

  • Page 465

    Clearing paper jams 8-49 8 t roub leshooting inside the front cover of the saddle finisher-y2 (optional) if a paper jam occurs inside the front cover of the optional saddle finisher-y2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, a...

  • Page 466

    Clearing paper jams 8-50 8 t roub leshooting 1 open the front cover of the finisher. 2 tilt the upper delivery guide to the right, and remove any jammed paper. Springs are attached to the upper delivery guide, so it returns to its original position when released. Caution when releasing the upper del...

  • Page 467

    Clearing paper jams 8-51 8 t roub leshooting 3 tilt the lower delivery guide to the right, and remove any jammed paper. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right. 4 return the lower delivery guide to its original posit...

  • Page 468

    Clearing paper jams 8-52 8 t roub leshooting caution when closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. 6 follow the instructions on the touch panel display. Note the screen indicating the location of the paper jam repeated...

  • Page 469

    Clearing paper jams 8-53 8 t roub leshooting caution • when removing jammed paper, take care not to cut your hands on the edges of the paper. • when removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or...

  • Page 470

    Clearing paper jams 8-54 8 t roub leshooting 3 while pushing in the larger knob on the left, turn it in the direction of the arrow (clockwise). 4 remove any jammed paper protruding from the saddle stitcher unit. 5 tilt the lower delivery guide to the right, and remove any jammed paper. Turn the leve...

  • Page 471

    Clearing paper jams 8-55 8 t roub leshooting 6 return the lower delivery guide to its original position. Caution when returning the lower delivery guide to its original position, be careful not to get your fingers caught, as this may result in personal injury. 7 close the front cover of the finisher...

  • Page 472: Puncher Unit-M1 (Optional)

    Clearing paper jams 8-56 8 t roub leshooting puncher unit-m1 (optional) if a paper jam occurs inside the optional puncher unit-m1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the proced...

  • Page 473

    Clearing paper jams 8-57 8 t roub leshooting 3 open the top cover of the puncher unit. 4 remove any jammed paper. 5 close the top cover of the puncher unit. Caution when closing the top cover of the puncher unit, be careful not to get your fingers caught, as this may result in personal injury..

  • Page 474

    Clearing paper jams 8-58 8 t roub leshooting 6 close the front cover of the punch waste tray. Caution when closing the front cover of the punch waste tray, be careful not to get your fingers caught, as this may result in personal injury. 7 follow the instructions on the touch panel display. Note the...

  • Page 475

    Clearing paper jams 8-59 8 t roub leshooting inner 2way tray-d1 (optional) if a paper jam occurs inside the optional inner 2way tray-d1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the ...

  • Page 476

    Clearing paper jams 8-60 8 t roub leshooting 1 press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional paper deck-z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For mor...

  • Page 477

    Clearing paper jams 8-61 8 t roub leshooting 3 gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional paper deck-z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "paper d...

  • Page 478: Copy Tray-J1 (Optional)

    Clearing paper jams 8-62 8 t roub leshooting copy tray-j1 (optional) if a paper jam occurs inside the optional copy tray-j1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure th...

  • Page 479

    Clearing paper jams 8-63 8 t roub leshooting 1 press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional paper deck-z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For mor...

  • Page 480

    Clearing paper jams 8-64 8 t roub leshooting 3 gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional paper deck-z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "paper d...

  • Page 481: Clearing Staple Jams

    Clearing staple jams 8-65 8 t roub leshooting clearing staple jams if a staple jam occurs, follow the procedure described below to remove the jammed staples. Finisher-z1 (optional) if a staple jam occurs in the optional finisher-z1, a screen similar to the one shown below appears on the touch panel ...

  • Page 482

    Clearing staple jams 8-66 8 t roub leshooting 2 open the front cover of the finisher. 3 pull out the staple case, holding it by the green tab. 4 push down the tab on the staple case..

  • Page 483

    Clearing staple jams 8-67 8 t roub leshooting 5 remove all of the staples that slide from the staple case. 6 return the tab on the staple case to its original position. 7 gently push the staple case back into the finisher until it is securely in place..

  • Page 484

    Clearing staple jams 8-68 8 t roub leshooting 8 close the front cover of the finisher. Caution when closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Note if there are no staples ready for stapling after the cover is closed, th...

  • Page 485

    Clearing staple jams 8-69 8 t roub leshooting 1 open the front cover of the finisher. 2 lift and pull out the staple case from the stapler unit, holding it by its green tab. 3 push down the tab on the staple case. The optional saddle finisher-y2 the optional finisher-y1.

  • Page 486

    Clearing staple jams 8-70 8 t roub leshooting 4 remove all of the staples that slide from the staple case. 5 return the tab on the staple case to its original position. 6 gently push the staple case back into the stapler unit until it is securely in place..

  • Page 487

    Clearing staple jams 8-71 8 t roub leshooting 7 close the front cover of the finisher. Caution when closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Note if there are no staples ready for stapling after the cover is closed, th...

  • Page 488

    Clearing staple jams 8-72 8 t roub leshooting 1 open the front cover of the finisher. 2 grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops. 3 pull the stapler unit of the saddle stitcher unit towards you, and then push it up. Saddle stitcher unit stapler unit...

  • Page 489

    Clearing staple jams 8-73 8 t roub leshooting 4 pull out the staple cartridge containing the jammed staples, holding it by its left and right sides. 5 on the staple case, push down part a, and push up part b. 6 remove any jammed staples, and return part b to its original position. A b b.

  • Page 490

    Clearing staple jams 8-74 8 t roub leshooting 7 return the staple cartridge to its original position. 8 pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. 9 gently push the saddle stitcher unit back into its original position..

  • Page 491

    Clearing staple jams 8-75 8 t roub leshooting 10 close the front cover of the finisher. Caution when closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Important when you have cleared the staple jam, be sure to manually repositi...

  • Page 492: List of Error Messages

    List of error messages 8-76 8 t roub leshooting list of error messages this section explains the various messages that appear on the touch panel display, along with possible causes and remedies. For explanations of messages that are not listed here, see the sending and facsimile guide and network gu...

  • Page 493

    List of error messages 8-77 8 t roub leshooting load ltr size paper. Cause the optimum paper size selected by the automatic paper selection mode is not available in the machine. Remedy 1 load the indicated paper size into the machine. If you press (start) while this message is displayed, prints are ...

  • Page 494

    List of error messages 8-78 8 t roub leshooting remove the paper from the booklet tray. Cause prints from the previous job remain in the booklet tray of the optional saddle finisher-y2. Remedy remove the prints remaining in the booklet tray. Printing automatically resumes. Scanning has been canceled...

  • Page 495

    List of error messages 8-79 8 t roub leshooting insert toner cartridge. (cyan) cause the toner cartridge of the displayed color is not inserted properly. Remedy make sure that the toner cartridge is inserted properly. (see "replacing the toner cartridge," on p. 7-43.) prepare a new waste toner conta...

  • Page 496

    List of error messages 8-80 8 t roub leshooting preparing for color printing. Please wait. Cause the machine is performing an automatic adjustment. Remedy please wait for a moment. Color printing resumes automatically when the adjustment is finished. Cleaning the drum... Please wait a moment... Caus...

  • Page 497

    List of error messages 8-81 8 t roub leshooting # 009 cause 1 there is no paper. Remedy load paper. (see "paper drawers," on p. 7-2.) cause 2 the paper drawer is not inserted correctly into the machine. Remedy insert the paper drawer properly. (see "paper drawers," on p. 7-2.) # 037 cause documents ...

  • Page 498

    List of error messages 8-82 8 t roub leshooting #711 cause the inbox memory is full. Remedy erase unnecessary documents stored in the inbox. # 712 cause the maximum number of documents are already stored in the inbox. Remedy erase unnecessary documents stored in the inbox. # 749 cause you could not ...

  • Page 499

    List of error messages 8-83 8 t roub leshooting # 850 cause device information could not be delivered because a screen relating to the delivered device information is being displayed. Remedy try delivering the device information again after the screen is cleared from the client machine. # 851 cause ...

  • Page 500

    List of error messages 8-84 8 t roub leshooting # 853 cause 1 when trying to print a large number of pages, the job is not performed due to insufficient memory resources. Remedy reduce the number of pages to print, or perform the print job again when no other jobs are reserved. Cause 2 the job could...

  • Page 501

    List of error messages 8-85 8 t roub leshooting #856 cause the job was canceled because there was not enough free space on the hard disk to store the temporary data. Remedy contact your system manager. # 857 cause data reception timed out, or the job was canceled at the host. Remedy check that the n...

  • Page 502

    List of error messages 8-86 8 t roub leshooting # 862 cause 1 the saddle finisher trays have exceeded their stacking limits. Remedy change the print data or print settings, and try printing again. Cause 2 a combination of settings which is not supported was set. Remedy change the print data or print...

  • Page 503

    If memory becomes full during scanning 8-87 8 t roub leshooting if memory becomes full during scanning if memory becomes full during the scanning of originals, the following screens appear on the touch panel display. Note the machine's memory can store approximately 6,200 pages of scanned images. Ap...

  • Page 504

    If memory becomes full during scanning 8-88 8 t roub leshooting details of each item are shown below. ● if the screen shown below appears: ❑ select [cancel] or [another function]. Details of each item are shown below. [yes]: the pages scanned into memory are printed. When printing is complete, scan ...

  • Page 505: Service Call Message

    Service call message 8-89 8 t roub leshooting service call message if a malfunction occurs and the machine cannot operate normally, a screen like the one shown below is displayed. Follow the instructions that appear on the touch panel display. Contacting your local authorized canon dealer if a messa...

  • Page 506

    Service call message 8-90 8 t roub leshooting 1 press [shutdown] to turn the main power switch off. 2 wait at least 10 seconds before turning the main power switch back to the "i" side. 3 if the machine still does not operate normally, follow the procedure below, then contact your local authorized c...

  • Page 507: Message Screen

    Service call message 8-91 8 t roub leshooting setting the limited functions mode from the service call message screen if the service call message screen appears, even after you restart the machine, there are some cases in which you can continue operation the machine. If the screen in step 1 below ap...

  • Page 508

    Service call message 8-92 8 t roub leshooting 2 press [yes]. If you do not want to turn the limited functions mode 'on', press [no]. A message prompting you press [shutdown], and turn the main power switch off and on appears. 3 press [shutdown] to turn the main power switch off. 4 wait at least 10 s...

  • Page 509

    When the power does not turn on 8-93 8 t roub leshooting when the power does not turn on if you cannot operate the machine, even though the main power switch and the control panel power switch are both turned on, always check that the breaker is not in the off position. If the breaker is in the off ...

  • Page 510

    When the power does not turn on 8-94 8 t roub leshooting.

  • Page 511: Appendix

    9-1 chapter appendix this chapter provides the specifications of the main unit, optional equipment, and other useful information. Sample reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 copy log list . . . . . . . . . . . . ....

  • Page 512: Sample Reports

    Sample reports 9-2 9 appendix sample reports copy log list the copy log list contains information about past copy jobs. You can print a copy log list from the system monitor screen. (see "printing the copy/print log," on p. 5-12.) ■ dept. Id if a department id is set, it is listed at the top of the ...

  • Page 513: Print Log List

    Sample reports 9-3 9 appendix ■ result prints "ok" or "ng." "ok" is printed when the copy job completes successfully. "ng" (no good) is printed if an error occurs during the copy job. The error code or "stop" is also printed next to "ng." print log list the print log list contains information about ...

  • Page 514

    Sample reports 9-4 9 appendix ■ sheet x copie prints the number of pages in each copy set and the number of sets made. ■ result prints "ok" or "ng." "ok" is printed when the print job completes successfully. "ng" (no good) is printed if an error occurs during the print job. The error code or "stop" ...

  • Page 515

    Sample reports 9-5 9 appendix device information communication log report the device information communication log report contains information about device information that has been delivered and received. You can select to print the device information communication log report manually or automatica...

  • Page 516: Specifications

    Specifications 9-6 9 appendix specifications specifications are subject to change without notice for product improvement or future release. Main unit item specification name canon color imagerunner c3380/c3380i/c2880/c2880i type desktop color supported full color resolution for reading 600 x 600 dpi...

  • Page 517

    Specifications 9-7 9 appendix warm-up time after powering on: 38 seconds returning from the sleep mode: 15 to 30 seconds returning from the low-power mode: approximately15 seconds activation time may vary depending on the environment and conditions under which the machine is being used. First copy t...

  • Page 518

    Specifications 9-8 9 appendix magnification regular paper size same ratio direct reduction 1:0.78 (lgl ➞ ltr) 1:0.73 (11" x 17" ➞ lgl, 11" x 15" ➞ ltr) 1:0.64 (11" x 17" ➞ ltr) 1:0.50 (11" x 17" ➞ stmt) 1:0.25 enlargement 1:1.21 (lgl ➞ 11" x 17") 1:1.29 (ltr ➞ 11" x 17") 1:2.00 (stmt ➞ 11" x 17") 1:...

  • Page 519: Feeder (Dadf-L1)

    Specifications 9-9 9 appendix feeder (dadf-l1) cassette feeding unit-y3 paper deck-z1 item specification original feeding mechanism automatic document feeder size and weight of originals 11" x 17", lgl, ltr, ltrr, or stmt 1-sided scanning: 11 to 32 lb bond (42 to 128 g/m 2 ) 2-sided scanning: 13 to ...

  • Page 520: Finisher-Z1

    Specifications 9-10 9 appendix envelope feeder attachment-c2 finisher-z1 item specifications acceptable envelopes com10 no.10, monarch: catalog glove no.8, dl, iso-b5, iso-c5, yougata 4 capacity 50 sheets (or 30 mm in height) copy speed 9 cpm dimensions (h x w x d)/ weight 3 3/4" x 22 1/4" x 20 1/2"...

  • Page 521: Finisher-Y1

    Specifications 9-11 9 appendix finisher-y1 max. Stapling capacity ltr: 50 sheets (17 to 20 lb bond (64 to 80 g/m 2 )) 30 sheets (20 to 28 lb bond (81 to 105 g/m 2 )) 2 sheets (32 lb bond to 90 lb index (106 to 163 g/m 2 )) 11" x 17", lgl, ltrr: 30 sheets (17 to 20 lb bond (64 to 80 g/m 2 )) 20 sheet...

  • Page 522

    Specifications 9-12 9 appendix capacity per tray no collating, collate, group mode ltr, stmt, stmtr, exec: 1,000 sheets (or 5 3/4" (147 mm) in height) 11" x 17", lgl, ltrr: 500 sheets (or 2 7/8" (73.5 mm) in height) staple mode ltr, exec: 1,000 sheets/30 sets (or 5 3/4" (147 mm) in height) 11" x 17"...

  • Page 523: Saddle Finisher-Y2

    Specifications 9-13 9 appendix saddle finisher-y2 item specification paper size/weight/type size: 12 5/8" x 17 11/16", 12" x 18", 11" x 17", lgl, ltr, ltrr, stmt, stmtr, exec, irregular size (3 7/8" x 5 9/16" to 12 5/8" x 18" (99 mm x 140 mm to 320 mm x 457 mm)), envelopes (com10 no.10, monarch: cat...

  • Page 524: Puncher Unit-M1

    Specifications 9-14 9 appendix puncher unit-m1 max. Stapling capacity/ available staple size ltr, exec: 50 sheets (17 to 20 lb bond (64 to 80 g/m 2 )) 30 sheets (20 to 28 lb bond (81 to 105 g/m 2 )) 2 sheets (32 lb bond to 80 lb cover (106 to 220 g/m 2 )) 11" x 17", lgl, ltrr: 30 sheets (17 to 20 lb...

  • Page 525: Inner 2Way Tray-D1

    Specifications 9-15 9 appendix inner 2way tray-d1 copy tray-j1 power source from the main unit dimensions (h x w x d)/ weight 37 1/8" x 4 1/4" x 24 1/4" (941 mm x 107 mm x 615 mm) approximately 15.9 lb (7.2 kg) item specifications paper size/weight/type size: 12 5/8" x 17 11/16", 12" x 18", 11" x 17...

  • Page 526: Card Reader-C1

    Specifications 9-16 9 appendix card reader-c1 item specifications available cards optical card readout method optical readout magnetic card reading direction face up store/replay replay power source from the main unit dimensions (h x w x d)/ weight 1 1/4" x 3 1/2" x 4" (32 mm x 88 mm x 100 mm) appro...

  • Page 527: Various Functions

    Number of enterable characters and capacity of various functions 9-17 9 appendix number of enterable characters and capacity of various functions number of enterable characters additional functions common settings register form for form composition form name 24 characters maximum register characters...

  • Page 528

    Number of enterable characters and capacity of various functions 9-18 9 appendix *one-touch button name can be entered only when you are setting the one-touch buttons. Additional functions address book settings e-mai l name 24 characters maximum one-touch button name* 12 characters maximum e-mail ad...

  • Page 529

    Number of enterable characters and capacity of various functions 9-19 9 appendix capacity of various functions mail box functions document name 24 characters maximum mode memory register name 10 characters maximum color balance register name 10 characters maximum sending functions scanning mode regi...

  • Page 530

    Number of enterable characters and capacity of various functions 9-20 9 appendix copy functions color balance number of keys 4 mode memory number of keys 9 reserving copy jobs number of jobs 10 jobs mail box functions color balance number of keys 4 mode memory number of keys 9 reserving print jobs n...

  • Page 531

    Relationship between original orientation and preprinted paper output chart 9-21 9 appendix relationship between original orientation and preprinted paper output chart please use this chart when printing on preprinted paper (i.E., paper with logos or letterheads). Note if you want to copy on the bac...

  • Page 532

    Relationship between original orientation and preprinted paper output chart 9-22 9 appendix ■ if you want to set left side stapling: corner: top left double: left corner: top left double: left corner: top left double: top corner: top left double: left corner: top left double: left corner: top left c...

  • Page 533

    Relationship between original orientation and preprinted paper output chart 9-23 9 appendix ■ if you do not want to set the staple mode: ltr confidential either on or off either on or off 11" x 17", lgl confidential ltr confidential either on or off confidential confidential confidential confidentia...

  • Page 534: Index

    Index 9-24 9 appendix index a additional functions address book settings, 4-26 adjustment/cleaning, 4-12 common settings, 4-7 communications settings, 4-22 copy settings, 4-21 mail box settings, 4-25 report settings, 4-14 system settings, 4-15 timer settings, 4-12 additional functions key, 1-14 addi...

  • Page 535

    Index 9-25 9 appendix coated paper, 2-41, 2-56 color mode for copy, 6-79 common settings about common settings, 4-7, 4-27 alternating the print output (offset jobs), 4-55 auto paper selection/auto drawer switching, 4-33 changing the language shown on touch panel display, 4-54 cleaning the original s...

  • Page 536

    Index 9-26 9 appendix date and time settings, 6-25 department id and password, entering, 2-26 department id management about department id management, 3-39, 6-5 changing the password and page limit, 3-41, 6-11 checking and printing counter information, 3-47, 6-14 clearing page totals, 3-48, 6-15 era...

  • Page 537

    Index 9-27 9 appendix heavy 2 paper, 2-56 help key, 1-14 help menu, 2-15 i id (log in/out) key, 1-14 illustrations used in this manual, xvii image forms checking, 4-44 erasing, 4-45 storing, 4-43 inch entry, 4-33 installation installation space, 1-6 location and handling, 1-2 power supply, 1-5 preca...

  • Page 538

    Index 9-28 9 appendix about meap, 2-8 default authentication, 2-8 installing application, 2-8 license management, 2-8 logging on, 2-29 printing installed application information, 6-36 sdl, 2-8 sso, 2-8 uninstalling application, 2-8 use http server, 6-35 message boards clearing, 6-22 message in job/p...

  • Page 539

    Index 9-29 9 appendix control panel, 1-14 external view, 1-11 internal view, 1-13 pdl selection (pnp), 6-75 power conservation about power conservation, 2-11 auto sleep mode, 2-11 daily timer, 2-12 low-power mode, 2-12 power supply, xxxii, 1-5 print function, 2-3 print job key, 2-7 print job screen,...

  • Page 540

    Index 9-30 9 appendix settings for all user inboxes, 6-76 shutdown mode, 1-21 sleep mode, 4-38 specifications copy tray-j1, 9-15 finisher-y1, 9-11 finisher-z1, 9-10 main unit, 9-6 paper deck-z1, 9-9 puncher unit-m1, 9-14 saddle finisher-y2, 9-13 stack bypass about the stack bypass, 1-13 auxiliary tr...

  • Page 541

    Index 9-31 9 appendix replacing, 7-43 touch panel display about the touch panel display, 1-14, 2-21 changing the language, 4-54 entering characters, 2-24 frequently used keys, 2-21 reversing the contrast, 4-55 switching functions, 2-5 touch panel key display, 2-22 touch panel keys drop-down list, 2-...

  • Page 542

    Index 9-32 9 appendix.

  • Page 543: C3380/c3380I/c2880/c2880I

    System management of the color imagerunner c3380/c3380i/c2880/c2880i 9-33 ✂ ✂ ✂ ✂ ✂ ✂ 9 appendix system management of the color imagerunner c3380/c3380i/c2880/c2880i the following pages describe the use and operations of the system management mode. They should be cut out of this manual, and stored b...

  • Page 544

    System management of the color imagerunner c3380/c3380i/c2880/c2880i 9-34 ✂ ✂ ✂ ✂ ✂ ✂ 9 appendix if department id management is enabled 1 enter the system manager id and system password using - (numeric keys). ❑ press [dept. Id] ➞ enter the system manager id. ❑ press [password] ➞ enter the system pa...

  • Page 545

    System management of the color imagerunner c3380/c3380i/c2880/c2880i 9-35 ✂ ✂ ✂ ✂ ✂ ✂ 9 appendix 2 press [system settings]. 3 enter the system manager id and system password using - (numeric keys). ❑ press [system manager id] ➞ enter the system manager id. ❑ press [system password] ➞ enter the syste...

  • Page 546

    System management of the color imagerunner c3380/c3380i/c2880/c2880i 9-36 ✂ ✂ ✂ ✂ ✂ ✂ 9 appendix canceling the system management mode 1 press (log in/out). The system management mode is canceled. The system management mode is also canceled when the auto clear mode initiates. Managing inboxes in the ...

  • Page 547: Management Mode

    System management of the color imagerunner c3380/c3380i/c2880/c2880i 9-37 ✂ ✂ ✂ ✂ ✂ ✂ 9 appendix 3 operate the mail box function. Note for instructions on using the mail box function, see the copying and mail box guide. Changing the mail box settings in the system management mode the system manager ...

  • Page 548

    System management of the color imagerunner c3380/c3380i/c2880/c2880i 9-38 ✂ ✂ ✂ ✂ ✂ ✂ 9 appendix.

  • Page 550

    Usrm1-1223-00 © canon inc. 2007 canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, ontario l5t 1p7, canada canon europa n.V. Bovenkerkerweg 59-61 1185 xb amstelveen, th...