CONCORD Eye-Q 2040 Frequently Asked Questions
Concord Eye-Q 2040
I am having difficulties installing the camera driver and software. What Should
I do?
If you encounter this issue, please uninstall the driver completely and restart you
computer. Please reinstall the driver again. It's recommended you download the latest
driver version from our website
http://www.concord-
camera.com/support/downloads/downloads.htm
.
There are two ways to uninstall drivers or software completely:
1.Uninstall the driver or software from Programs:
& From the Start button, click Programs and choose the camera model software and
driver.
& From the camera software folder, select the Uninstall Wizard. When asked if you
want to completely remove the program from your computer, answer Yes. A message
stating that the program was successfully removed is displayed.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart.
& Click OK to restart your computer.
2. Uninstall the driver or software from the Control Panel:
& From the Start button, click Settings > Control Panel.
& Double-click Add/Remove Programs.
& Highlight the desired software and click the Change/Remove button.
& Proceed to the next step following the on-screen instructions.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart. Click OK to restart
your computer.
Does the Concord Eye-Q 2040 support Windows 98 First Edition?
This camera supports Windows 98 Second Edition and higher operating system.
Why doesn’t the flash fire?
Ensure that the flash is set to Auto Flash or Fill-in Flash. If the batteries are weak,
the flash will not be able to recharge and as a result, it is not able to fire. Please turn
off the camera and wait a few seconds before turning it on again. If the flash still
does not fire, please replace the batteries.