CONCORD Eye-Q 2100 Frequently Asked Questions

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Concord Eye-Q 2100

1. Does my camera have an audio function?

This model is not equipped with an audio function.

2. Is this camera compatible with Windows® XP?

Yes, the camera is compatible with Windows XP. However, since the

Windows XP logo certification has not been completed, a warning pop-up

message as illustrated below will be displayed during the software

installation. Please click on “Continue Anyway” to proceed with your

installation.

1. What is the rating of the AC adaptor?

The camera supports a 5V/2A AC adaptor. AC adaptors can be purchased

from computer and electronic specialty stores.

4. Why doesn’t the flash fire?

Ensure that the flash is set to Auto or Flash. If the batteries are weak, the

flash will not be able to recharge and as a result, it is not able to fire. Please

turn off the camera and wait a few seconds before turning it on again. If the

flash still does not fire, please replace the batteries.

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Concord eye-q 2100 1. Does my camera have an audio function? This model is not equipped with an audio function. 2. Is this camera compatible with windows® xp? Yes, the camera is compatible with windows xp. However, since the windows xp logo certification has not been completed, a warning pop-up mess...
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Concord eye-q 2100 5. I am having difficulties installing the camera driver and software. What should i do? If you encounter this issue, please uninstall the driver completely and restart your computer. Please reinstall the software again. It’s recommended you download the latest driver version from...