CONCORD Eye-Q 3042 AF Frequently Asked Questions
Concord Eye-Q 3042 AF
I am having difficulties installing the camera driver and software. What Should
I do?
If you encounter this issue, please uninstall the driver completely and restart you
computer. Please reinstall the driver again. It's recommended you download the latest
driver version from our website
http://www.concord-
camera.com/support/downloads/downloads.htm
.
There are two ways to uninstall drivers or software completely:
1.Uninstall the driver or software from Programs:
& From the Start button, click Programs and choose the camera model software and
driver.
& From the camera software folder, select the Uninstall Wizard. When asked if you
want to completely remove the program from your computer, answer Yes. A
message stating that the program was successfully removed is displayed.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart.
& Click OK to restart your computer.
2. Uninstall the driver or software from the Control Panel:
& From the Start button, click Settings > Control Panel.
& Double-click Add/Remove Programs.
& Highlight the desired software and click the Change/Remove button.
& Proceed to the next step following the on-screen instructions.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart. Click OK to restart
your computer.
Does my camera have an audio function?
This camera does not offer an audio function.
Can I use my camera as a web camera?
This camera was not designed for use as a web camera.