1. DL manuals
  2. Concordia
  3. Coffee Maker
  4. INTEGRA 4
  5. User Manual

Concordia INTEGRA 4 User Manual - Using The Espresso System

Manual is about: Coffee systems

Summary of INTEGRA 4

  • Page 1

    Integra 4 user guide.

  • Page 2

    Table of contents important safety information .................................. 1 the integra 4 system ....................................... 2 the integra 4 system components ..................... 3 1. Touch pad ...............................................3 2. Product outlet ....................

  • Page 3

    Checking refrigeration unit temperature ............... 18 flavor and the flavor system ............................... 19 flavor storage ................................................. 19 replacing empty flavor boxes ........................... 20 to remove connector error! Bookmark not defined. ...

  • Page 5: Important Safety Information

    Customer service (800) 778-0990 1 important safety information the safety of you and your customers is important to concordia. The integra 4 dispenses hot liquids and steam. Please follow all safety precautions outlined in this manual, in order to reduce the risk of electric shock, burns, and/or inj...

  • Page 6

    2 customer service (800) 778-0990 the integra 4 system the integra 4 espresso machine grinds fresh whole beans, brews fresh espresso, steams fresh milk, and delivers a perfect, freshly brewed, gourmet espresso beverage. 1 7 3 4 6 5 8.

  • Page 7

    Customer service (800) 778-0990 3 the integra 4 system components 1. Touch pad shown in top photo. The touch pad provides a user- friendly interface for selecting and pouring beverages. 2. Product outlet shown in top photo. The product outlet is where drinks and hot water are dispensed. 3. Power swi...

  • Page 8: Using The Espresso System

    4 customer service (800) 778-0990 using the espresso system starting the system the power switch is located on the panel behind the refrigeration unit door. 1. Press the power switch to the on position to start the machine. 2. Close the door. Machine will not warm up if the door is open. 3. The disp...

  • Page 9

    Customer service (800) 778-0990 5 touch pad 2 3 4 5 8 6 7 1 1. Options these buttons determine options for drinks. Decaf decaffeinated beans will be used when pouring the selected espresso-based drink. Extra shot an extra shot of espresso is added to the selected espresso-based drink. Large cup the ...

  • Page 10

    6 customer service (800) 778-0990 mocha mocha is poured. Cappuccino cappuccino is poured. Espresso espresso is poured. Brewed coffee brewed coffee is poured. Hot chocolate hot chocolate is poured. Chai latte chai latte is poured. Steamed milk steamed milk is poured. 4. Additional options add milk wi...

  • Page 11

    Customer service (800) 778-0990 7 pouring drinks product outlet drinks are dispensed at the product outlet. Before selecting a drink, the customer places their selected cup directly under the product outlet. Drinks are dispensed at the product outlet. Before selecting a drink, the customer places th...

  • Page 12

    8 customer service (800) 778-0990 sample drinks latte to select a regular latte: press the latte button to select a large latte: press the large cup button press the latte button mocha to select a large mocha: press the large cup button press the mocha button to select a mocha with extra chocolate: ...

  • Page 13: Machine Software Overview

    Customer service (800) 778-0990 9 machine software overview software programming menu accessing the programming menu press the program button three times, slowly. You should hear a tone after each press. The display will change from select drink to select category. Scrolling in the menu press the sc...

  • Page 14

    10 customer service (800) 778-0990 check grand total drink statistics • press the program button once • the drink grand total appears in the display • display will automatically return to select drink after a few seconds detailed total drink statistics • press the program button three times (press s...

  • Page 15

    Customer service (800) 778-0990 11 software below is a list of integra 4 software categories. For information and instructions on adjusting these settings, please contact concordia customer service for assistance. Programming menu informational screens • grand total will display the total number of ...

  • Page 16

    12 customer service (800) 778-0990 • syrup timings displays the flavor dosage of drinks, in seconds of pour time. • drink prices displays the prices for each drink. • special features this category enables or disables the following features: vending, grounds bin, decaf, hot water button, or steamed ...

  • Page 17

    Customer service (800) 778-0990 13 service switch located behind the left door and below the water and steam gauges, the service switch is used to place the unit in either service or run mode. The service switch in the service position • the machine will beep and the display will read service key • ...

  • Page 18

    14 customer service (800) 778-0990

  • Page 19: Beans and The Bean Hopper

    Customer service (800) 778-0990 15 beans and the bean hopper the integra 4 is configured to deliver both regular and decaffeinated espresso beverages. Whole espresso roast beans are placed in the bean hopper compartments, which are gravity fed to the grinders. Always use fresh, whole espresso roast ...

  • Page 20

    16 customer service (800) 778-0990 the hopper stopper when removing a bean hopper with beans, the hopper stopper prevents beans from passing through the hopper chute. Using the hopper stopper 1. To insert a hopper stopper, slide it between the beans and the interior hopper wall. 2. Use pressure when...

  • Page 21: Milk and The Milk System

    Customer service (800) 778-0990 17 milk and the milk system refrigeration unit the integra 4 features an on-board refrigeration unit to house the milk used for drinks. The refrigeration unit is designed to accommodate one standard, off-the-shelf 1-gallon milk container. The following types of milk c...

  • Page 22

    18 customer service (800) 778-0990 checking refrigeration unit temperature the temperature for the refrigeration unit is always displayed in the machine’s lcd. If the refrigeration unit door has been open for an extended period, it is normal that the temperature will rise. To have the refrigeration ...

  • Page 23: Flavor and The Flavor System

    Customer service (800) 778-0990 19 flavor and the flavor system the integra 4 is equipped to provide multiple flavors for customer drinks. These flavors are automatically dispensed and infused into the milk at the push of a button. This infusion results in an even distribution of the selected flavor...

  • Page 24

    20 customer service (800) 778-0990 replacing empty flavor boxes before replacing a flavor box, verify the bag is empty. For chocolate syrup boxes, the bag inside the box may crease or partially collapse and it may only be necessary to manipulate the bag for chocolate sauce to flow properly. For inst...

  • Page 25

    Customer service (800) 778-0990 21 3. Clean the nozzle and o-ring thoroughly with a wet cloth, to remove any debris, provide lubrication, and remove syrup or sauce residue. Important : make sure the black o-ring seal located at the tip of the nozzle is wet upon reinsertion. Re-inserting a dry o- rin...

  • Page 26: Cleaning and Maintenance

    22 customer service (800) 778-0990 cleaning and maintenance cleaning to maintain the machine warranty, ensure sanitation, avoid mechanical failure, and ensure continual operation, the integra 4 must be cleaned and maintained on a regular basis. Concordia cleaning products must be used in order to en...

  • Page 27

    Customer service (800) 778-0990 23 daily cleaning procedures daily cleaning and maintenance can be performed in less than 15 minutes a day! 1. Clean the milk system 2. Clean the brew group 3. Empty grounds bin 4. Clean the drain grate and drain tray 5. Clean exterior surfaces 6. Clean the interior o...

  • Page 28

    24 customer service (800) 778-0990 empty grounds bin the grounds bin holds the used espresso grounds. The empty grnds bin message will appear on the display every 35 drinks. To empty the grounds bin: 1. Open the left front machine door. 2. Remove the grounds bin (black box). 3. Discard the used grou...

  • Page 29

    Customer service (800) 778-0990 25 3. Thoroughly clean around the drink dispensing area. Wipe with a wet towel. 4. If further cleaning is necessary, clean using mild dish soap mixed with warm water. Warning : to avoid contact with chemicals and hot water, do not clean the drink dispensing area durin...

  • Page 30

    26 customer service (800) 778-0990 clean the bean hopper 1. Insert a hopper stopper in each bean hopper compartment. 2. Remove bean hopper from machine. 3. Empty beans into clean container. 4. Clean the inside of both bean hopper compartments with warm soapy water, and rinse thoroughly. Warning : do...

  • Page 31

    Customer service (800) 778-0990 27 replacing upper piston o-ring continued… important: remove all caked-on coffee grounds from the groove-front and back..

  • Page 32

    28 customer service (800) 778-0990 replacing upper piston o-ring continued….

  • Page 33

    Customer service (800) 778-0990 29 replacing upper piston o-ring continued… preventive maintenance the preventive maintenance (pm) service call ensures continued optimal operation of the machine through the proactive replacement, cleaning and adjustment of internal components. Preventive maintenance...

  • Page 34

    30 customer service (800) 778-0990 ordering cleaning and replacement items the following items can be ordered for the integra 4: part hopper stopper brew group and milk system cleaning card 6-month cleaning kit (includes milk system cleaner #1, milk system cleaner #2, brew group cleaning tablets) to...

  • Page 35: Operational Messages

    Customer service (800) 778-0990 31 operational messages display message what to do brew clean due clean the brew group. For cleaning procedures, see the cleaning card included with the machine. Milk clean due clean the milk system. For cleaning procedures, see the cleaning card included with the mac...

  • Page 36

    32 customer service (800) 778-0990 display message what to do refrigerator temperature the refrigeration unit temperature is displayed on the lcd at all times. A refrigerator temperature of 42°f/6°c or greater is considered high. Machine will beep in warning. Make sure the refrigeration unit door is...

  • Page 37: Error Messages

    Customer service (800) 778-0990 33 error messages display message what to do chk water supply make sure incoming water supply valve is open. This valve controls the water supply to the machine. If error persists, call customer service. Chk water flow make sure incoming water supply valve is open. Th...

  • Page 38: Troubleshooting

    34 customer service (800) 778-0990 troubleshooting machine symptom what to do display is blank make sure machine’s power switch is turned “on,” see page 4. Make sure the power cord is plugged into the wall receptacle. No milk flow check milk containers in the refrigeration unit. Make sure the milk p...

  • Page 39

    Customer service (800) 778-0990 35 machine symptom what to do espresso is bitter clean the brew group. See the cleaning card included with the machine. The machine needs to be recalibrated. Call concordia for assistance. The espresso beans are stale. Use fresh beans. Cappuccino milk isn’t foamy clea...

  • Page 40: Faq

    36 customer service (800) 778-0990 faq q can i use different types of espresso roast beans? Yes. You are free to choose the type of bean that you will use in the integra 4. If you plan to change the type of beans being used, you must schedule a calibration service call. Q can i use regular coffee be...

  • Page 41

    Customer service (800) 778-0990 37 due. For complete information on the cleaning timers, see page 21. Q how do i check the daily drink statistics? Your espresso machine tracks both daily and cumulative drink statistics. For step-by-step directions on checking drink statistics, see page 10. Q where d...

  • Page 42

    38 customer service (800) 778-0990 for complete directions on cleaning the milk system, see the cleaning card included with the machine. Q i cleaned my machine, and several hours later the display reads milk clean due. The milk clean cycle is required every 24 hours or every 100 drinks. When high vo...

  • Page 43: Machine Warranty

    Customer service (800) 778-0990 39 machine warranty limited warranty statement and disclaimers concordia warrants the goods to be free from defects in materials and workmanship under normal conditions for a period of either twelve (12) months after the original date of shipment; or either 36,500 dri...

  • Page 44

    40 customer service (800) 778-0990 plugged drain; inoperative brew group due to improper maintenance; insufficient water supply and/or insufficient or incorrect power; improper recalibration due to the use of different coffee beans, type of milk or size of cups; relocation of the goods from original...

  • Page 46

    Usa bellevue, wa 98005 concordia coffee systems 1287 120 th avenue ne customer service usa (800) 778-0990 pn 2900-254 rev c.