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D-Link DPH-400G User Manual - 3.3  Dnd

Summary of DPH-400G

  • Page 2: Safety Notices

    Safety notices please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device.  please use the external power supply that is included in the package. Other power supplies may cause damage to the phone, affect the be...

  • Page 3: Table of Content

    Table of content 1 introducing voip phone ..................................................................................................... 6 1.1 s imple i ntroduction ............................................................................................................... 6 1.2 d elivery ...

  • Page 4

    4.9 p ing .......................................................................................................................................... 21 4.10 p rogrammable k ey c onfiguration .................................................................................... 21 5 other functions ......

  • Page 5

    8.3.5 function key ........................................................................................................................ 76 8.3.6 maintenance.......................................................................................................................... 79 8.3.7 security...

  • Page 6: 1.1  Simple Introduction

    1 introducing voip phone 1.1 simple introduction thank you for your purchasing dph-400g/dph-400ge. Dph-400g/dph-400ge is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions not only much like a traditional phone, allowin...

  • Page 7: 1.3  Keypad

    1.3 keypad key key name function description navigation navigation keys assist users for operating. In idle state they have special function. You can configure through the web page according to your patterns of use. Phonebook access to phone book, check the record list and add new records and revise...

  • Page 8: 1.4  Port For Connecting

    Redial 1. In the hook off /hands-free mode, use the key to dial the last call number. 2. In stand-by mode, it has a function to check the outgoing call. Hands-free make the phone into hands-free mode. Indicator light if power on, the indicator is light. Soft key 1/2/3/4 keys combination, include fun...

  • Page 9: 1.5  Icon Introduction

    Headset port type: rj-9 connector. Handset port type: rj-9 connector. External console interface port type: rj-11 direct connector. 1.5 icon introduction icon description call out. Call in. Call hold. Auto answer. Call mute. Contact. Dnd(do not disturb). In hand free mode. In handset mode. In headse...

  • Page 10: 1.6  Led Introduction

    1.6 led introduction table 1 programmable key leds for blf led status description steady green the object is in idle status. Slow blinking red the object is ringing. Steady red the object is active. Fast blinking red the object is failed. Off the object is failed/ no subscribe table 2 programmable k...

  • Page 11

    Off power off..

  • Page 12: 2.1  Connect The Phone

    2 initial connecting and setting 2.1 connect the phone 2.1.1 connect to network step 1: connect the ip phone to the corporate ip telephony network. Before you connect the phone to the network, please check if your network can work normally. You can do this in one of two ways, depending on how your w...

  • Page 13: Power Adaptor Connection

    Step 2: connect the handset to the handset port by the handset cable in the package. Step 3: connect the power supply plug to the dc 5v adapter port on the back of the phone. Use the power cable to connect the power supply to a standard power outlet in your workspace. If your lcd screen displays dif...

  • Page 14

    Dhcp server available, phone has to be changed wan network setting to static ip or pppoe. Setting pppoe mode (for adsl connection) 1. Get pppoe account and password first. 2. Press menu->settings->advanced setting, then enter passwords, and choose network ->wan->net mode, enter and choose pppoe thro...

  • Page 15: 3  Basic Function

    3 basic function 3.1 making a call 3.1.1 call device you can make a phone call via the following devices: 1. Pick up the handset, icon will be showed in the idle screen. 2. Press the speaker button, icon will be showed in the idle screen. 3. Press the headset button if the headset is connected to th...

  • Page 16: 3.3  Dnd

    3.3 dnd press the dnd softkey to active dnd mode. New incoming calls will be rejected and the display will show: icon. Press the dnd softkey to choose deactivate dnd mode. Incoming calls will be stored in the call history. 3.4 call forward this feature allows you to forward an incoming call to anoth...

  • Page 17: 3.8  Call Transfer

    Get the phone to normal conversation. 3.8 call transfer 1. Blind transfer during talk, press the key transf, and then dial the number that you want to transfer to, and finished by "#". Phone will transfer the current call to the third party. After finishing transfer, the call you talk to will be han...

  • Page 18

    Call hold and multi-line call.The user can answer 10 incoming call phones at most,you can choose any call through pressing the fluctuation navigation key in taiking and the other 9 calls will be in held.You also can press the fluctuation navigation key to change the call and recover the talking then...

  • Page 19: 4  Advanced Function

    4 advanced function 4.1 call pickup call pickup is implemented by simulating pickup function of pbx. It‟s that, when a calls b, b rings but no answer, at this moment, c can hook off and input an appointed prefix plus b‟s number, pick up a‟s call and talk with a. The following chart shows how to conf...

  • Page 20: 4.4  Click To Dial

    Number before making the redial function. *3* is appointed prefix code. After making the above configuration, a can dial *3* plus b‟s phone number to make the redial function. *4* is appointed prefix code. After configuration, a can dial *4* to cancel redial function. User can set prefix in random, ...

  • Page 21: Memo

    Send, then send. 4) if you want to write a message, you can press new and enter message. Use the 123 softkey to change the input method. When you input the message you want to send, press ok, then use the navigation keys to select the line from which you want to send, then send. 5) if you want to de...

  • Page 22

    Line as dss keys and memory as dss keys, choose one you want to make the assignment, use the navigation key to choose the type as memory key. In the dial field, you have some options, such as normal, speed dial, intercom, blf, presence, and mwi. Speed dial you can configure the key as a simplified s...

  • Page 23

     mwi  dnd (do not disable)  hold  transfer  phone book  redial  pick up  join  auto redial on  auto redial off  call forwarding  history  flash  memo  headset  release: press the key you can end the call.  lock: press the key you can lock the keyboard.  sms  call back  power ligh...

  • Page 24

    Notice: detailed feature see 8.3.4.7.

  • Page 25: 5  Other Functions

    5 other functions 5.1 auto handdown 1. Press menu ->features-> enter->auto handdown-> enter. 2. Set the mode enable through the navigation key, then set time, unit is minute, then press save. 3. When the call ends, after the time that you have set, the phone will back to the idle interface. 5.2 ban ...

  • Page 26: 5.6  Auto Redial

    5.6 auto redial 1. Press menu ->features-> enter->auto redial-> enter. 2. Choose mode enabled or disabled through the navigation key. If you choose enable, you also need to set interval and times, and then press save. 3. After enable auto redial, calling out someone, if he is in busy, it will pop up...

  • Page 27: 5.12 Pre Dial

    Want call out 1234567 and you set password dial prefix 123 and password length 3, then enter the dial interface and input 1234567, and then the screen will show 123***7. 5.12 pre dial 1. Press menu ->features-> enter->pre dial-> enter. 2. Through navigation key to enable the feature,and to realize t...

  • Page 28: 6  Basic Setting

    6 basic setting 6.1 keyboad 1. Press menu ->settings-> enter->basic setting-> enter->keyboard->enter. 2. There are four items: dss keys, multiplex, long click, softkey, you can set up respectively on them. Press the key enter to the interface, then use the navigation keys to choose the function for ...

  • Page 29: 6.6  Greeting Word

    6.6 greeting word 1. Press menu ->settings-> enter->basic setting-> enter->greeting word->enter. 2. You can enter the message and press save, it will display in the phone screen when the phone start up. 6.7 language setting 1. Press menu ->settings-> enter->basic setting-> enter->language->enter. 2....

  • Page 30: 7  Advanced Settings

    7 advanced settings 7.1 account press menu->enter->advanced settings, and then input the password to enter the interface, the default password is 123. You can set it through the web page. Then choose account then press enter, you can do some sip settings. 7.2 network press menu->enter->advanced sett...

  • Page 31: 8  Web Configuration

    8 web configuration 8.1 introduction of configuration 8.1.1 ways to configure dph-400g/dph-400ge has three different ways to different users.  use phone keypad.  use web browser (recommendatory way).  use telnet with cli command. 8.1.2 password configuration there are two levels to access to phon...

  • Page 32: Basic

    8.3 configuration via web 8.3.1 basic 8.3.1.1 status status field name explanation wan shows the configuration information on wan port, including the connect mode of wan port (static, dhcp, pppoe), mac address, the ip address of wan port, ip gateway,on or off bridge mode. Accounts shows the phone nu...

  • Page 33: Wizard

    The last line shows the version number. 8.3.1.2 wizard wizard please select the proper network mode according to the network condition. Dph-400g/dph-400ge provide three different network settings:  static: if your isp server provides you the static ip address, please select this mode, and then fini...

  • Page 34

    Ip address input the ip address distributed to you. Subnet mask input the netmask distributed to you. Ip gateway input the gateway address distributed to you. Dns domain set dns domain postfix. When the domain which you input cannot be parsed, phone will automatically add this domain to the end of t...

  • Page 35

    Password sip user input the phone number assigned by your voip service provider. Enable registration start to register or not by selecting it or not. Display detailed information that you manual configure. Choose dhcp mode，click【next】can configure sip(default sip1)simply, also can browse too. Click【...

  • Page 36: Call Log

    Password input your adsl password. Notice: click【finish】button after finished your setting, ip phone will save the setting automatically and reboot, after reboot, you can dial by the sip account. 8.3.1.3 call log you can query all the dialed calls through this page. Call log field name explanation s...

  • Page 37: Network

    Language set the language of phone, english is default. Greeting words the greeting message will display on lcd when phone is idle. It can support 16 chars. The default chars are voip phone. Notice: the maximal length of the greeting message is twelve english characters and five chinese characters. ...

  • Page 38

    Active ip address the current ip address of the phone. Current subnet mask the current netmask address. Mac address the current mac address of the phone. Current ip gateway the current gateway ip address. Mac timestamp shows the time of getting mac address please select the proper network mode accor...

  • Page 39

    Ip address input the ip address distributed to you. Subnet mask input the netmask distributed to you. Ip gateway input the gateway address distributed to you. Dns domain set dns domain postfix. When the domain which you input cannot be parsed, phone will automatically add this domain to the end of t...

  • Page 40

    In chart 1, there is a layer 2 that switches without setting vlan. Any broadcast frame will be transmitted to the other ports except the send port. For example, a broadcast information is sent out from port 1 then transmitted to port 2,3and 4. In chart 2, red and blue indicate two different vlans in...

  • Page 41: Qos &vlan

    Qos &vlan lldp settings enable lldp enable lldp by selecting it. Enable learning function after enabling lldp learn, telephone can automatically learn the data of dscp, 802.1p, vlan id from the switch. If the data is different from the data of the lldp server, telephone will change its own value as ...

  • Page 42: Service Port

    Sip 8021.P priority specify the value of the signal 802.1p priority, the range of the value is 0-7. Audio 802.1p priority specify the value of the voice 802.1p priority, the range of the value is 0-7. Lan port vlan setting lan port vlan mode follow wan: follow the wan id. Disable: disable port valn....

  • Page 43

    Value is 8090, the accessing address is http://192.168.1.70:8090. Https port before using the https, you must download https authentication certification into the phone, then set web browser port, the default is 443 port，if you want to enhance system safety，you'd better change it into non-443 standa...

  • Page 44: Time&date

    Time&date field name explanation simple network time protocol (sntp) settings enable sntp enable sntp by selecting it. Enable dhcp time enable dhcp time by selecting it, then the phone will automatically synchronize the standard time. Primary server set sntp primary server ip address. Secondary serv...

  • Page 45: Voip

    Default is 24 hours mode. Date format specify the date display format. Daylight saving time settings enable enable daylight saving time. Offset(minutes) setup the variety length. Month setup start and end month. Week setup start and end week. Day setup start and end day. Hour setup start and end hou...

  • Page 47: Sip Config

    Sip config field name explanation sip line choose line to set info about sip, there are 5 lines to choose. You can switch by【load】button. Basic settings status shows if the phone has been registered the sip server or not; or so, show unapplied. Server address input your sip server address. Server po...

  • Page 48

    Server name named the server enable registration start to register or not by selecting it or not. Codecs settings disable codecs/enable codecs use the navigation keys to highlight the desired one in the enable/disable codecs list, and press the desired to move to the other list. Advanced sip setting...

  • Page 49

    Sip encryption key set the key for sip encryption. Rtp encryption enable/disable rtp encryption. Rtp encryption key set the key for rtp encryption. Enable auto answer enable auto answer by selecting it auto answer timeout specify auto answer time, the phone auto answers the incoming call after auto ...

  • Page 50

    Will send message to the server, and the server will turn on the function immediately. When there are calls to the extension, the server will always forward it to the set number automatically. And the ip phone will not show the record in the call history anymore. Always cfwd off code set the always ...

  • Page 51

    Automatically. Keep alive type specify the keep alive type, if the type is option, the phone will send option sip message to server every nat keep alive period(s), then the server responses with 200 to keep alive. If the type is udp, the phone will send udp message to server to keep alive every nat ...

  • Page 52

    Call waiting return 182 code server type select the special type of server which is encrypted, or has some unique requirements or call flows. Rfc protocol edition select sip protocol version to adapt for the sip server which uses the same version as you select. For example, if the server is cisco530...

  • Page 53

    Enable group enable group by selecting it, then the phone enable the sip group backup function notice: the deployment will become effective in all sip lines registration failure retry time specify the registration failure retry time, if the phone register failed, the phone will register again after ...

  • Page 54: Stun

    Stun field name explanation simple traversal of udp through nats (stun) settings stun nat traversal shows stun nat transverse estimation, true means stun can penetrate nat, while false means not. Server address set your sip stun server ip address. Server port set your sip stun server port. Blinding ...

  • Page 55

    Use stun enable/disable sip stun. Notice: sip stun is used to realize sip penetration to nat. If your phone configures stun server ip and port (default is 3478), and enable sip stun, you can use the ordinary sip server to realize penetration to nat. 8.3.3.3 dial peer this functionality offers you mo...

  • Page 56: Dial Peer

    Dial peer field name explanation phone number there are two types of matching conditions: one is full matching, the other is prefix matching. In the full matching, you need input your desired phone number in this blank, and then you need dial the phone number to realize calling to what the phone num...

  • Page 57

    1) add: xxx, it means that you need dial xxx in front of phone number, which will reduce dialing number length. 2) all: xxx, it means that xxx will replace some phone number. 3) del: it means that phone will delete the number with length appointed. 4) rep: it means that phone will replace the number...

  • Page 58

    This setting will realize speed dial function, after you dialing the numeric key “2”, the number after all will be sent out. When you dial “2”, the sip1 server will receive 33334444 the phone will automatically send out alias number adding your dialed number, if your dialed number starts with your s...

  • Page 59: Phone

    8.3.4 phone 8.3.4.1 audio in this page, you can configure voice codec, input/output volume and so on. Dsp configuration field name explanation first codec the first preferential dsp codec:g.711a/u,g.722,g.723.1, g.726-32, g.729ab,ilbc,amr,amr-wb second codec the second preferential dsp codec: g.711a...

  • Page 60

    Ilbc,amr,amr-wb,none sixth codec the sixth preferential dsp codec: g.711a/u,g.722,g.723.1, g.726-32,g.729ab,ilbc,amr,amr-wb,none seventh codec the seventh preferential dsp codec: g.711a/u,g.722,g.723.1, g.726-32, g.729ab,ilbc,amr,amr-wb,none eighth codec the eighth preferential dsp codec: g.711a/u,g...

  • Page 61: Feature

    8.3.4.2 feature in this web page, you can configure call transfer, call waiting, 3 ways call, black list, white list limit list and so on. Feature field name explanation do not disturb there are there options: disabled: the phone accept any normal incoming call phone: the phone rejects any incoming ...

  • Page 62

    Enable call transfer enable call transfer by selecting it. Semi-attend ed transfer enable semi-attended transfer by selecting it enable auto handdown the phone will hang up and return to the idle automatically at hands-free mode auto handdown time specify auto hand down time, the phone will hang up ...

  • Page 63

    The password length is 2, then you enter the number 34567, it will display 3**67 on the phone password dial prefix specify the prefix of the password call number password length specify the password length enable call waiting enable call waiting by selecting it. Then the phone reminds whether redial...

  • Page 64

    Line at most two road calls enable default line when enabled, a sip line becomes the default line; disabled, the phone will begin in accordance with the line from the sip1 sequential search, select an available line for calls. Enable auto switch line prerequisite: enable default line on: if sip1 reg...

  • Page 65: Dial Plan Configuration

    Hang up handle or press speaker, you can transfer the current call to the number. 6) attend transfer on onhook: hang up handle or press speaker you can realize the blind transfer function. 7) press dss key to do blind transfer: press dss-key, the phone will transfer the current call to the third par...

  • Page 66

    Seconds press # to do blind transfer enable blind transfer on hook, when executing blind transfer end with #, press # after inputting the number that you want to transfer, the phone will transfer the current call to the third party blind transfer on onhook enable blind transfer on on hook, when exec...

  • Page 67: Contact

    To your set rules. 8.3.4.4 contact you can input the name, phone number and select ring type for each name here. Contact field name explanation.

  • Page 68

    Phonebook table name shows the name corresponding to the phone number number shows the phone number ring type shows the ring type of the incoming call. Group shows the group of the contact notice: the maximum capability of the phonebook is 500 items, you can select many or a contact to add to group ...

  • Page 69

    Vcf model blacklist settings type select the blacklist type, you can select number or prefix of number value input number or prefix of number line select the sip line notice: the add button for adding a new blacklist, the delete button for deleting one item, the delete all button for deleting all it...

  • Page 70

    8.3.4.5 remote contact you need to match a xml phonebook address and you can directly access to the corresponding remote phonebook on the phone. Remote phonebook setting phonebook name custom the phonebook name displayed on the phone server url specify the server url of the remote phonebook sip line...

  • Page 71

    Authentication there are four options: none, digest-md5,cram-md5,simple line contacts call using the selected line username enter username password enter password search base query the root directory access to ldap enable calling search the phone search ldap server in the outgoing / incoming call . ...

  • Page 72

    8.3.4.7 mcast use the multicast function to send notice to every member of the multicast is simple and easy. By setting the multicast key on your phone, you can send multicast rtp flow to the pre-configured multicast address. By listening multicast address is configured on the phone, listen and play...

  • Page 73

    Receive the rtp stream. Multicast functionkey led lights yellow. Lcd screen displays the following: 2、 press the hold softkey to hold the current multicast session 3、 press the end softkey again or multicast functionkey, multicast session can be stopped notice: rtp stream is one side, that is from a...

  • Page 74

    Now multicast ss has higher priority than multicast ee, the highest priority is for normal calls notice: when a multicast session begins, multicast sender and receiver will beep 8.3.4.8 tone you can select the desired tone standard, also can customize the settings.

  • Page 75

    8.3.4.9 action url specify the action url that record the operation of phone, send these corresponding information to server, url:http://internalserver /filename.Xml?(internal server is server ip, filename is name of xml that contains the action message ).

  • Page 76: Function Key

    8.3.5 function key 8.3.5.1 function key field name explanation contrast set contrast of screen enable backlight set enable/disable backlight backlight time you don‟t operate the phone more than a backlight timeout setting, the backlight will turn off automatically line key settings line: select auto...

  • Page 77

    Function key settings key show the function key's serial number type memory key: settings can be stored in key storage for each number, the standby or off-hook, select the function keys on the keyboard can call this number. Line, set the dial mode (auto, sip1, sip2, sip3, sip4, iax2).Key key event f...

  • Page 78: Ext Key

    8.3.5.2 ext key ext key has the same usage with the function key. “in” port connects the phone, “out” port connects the next one, if there is only, you don‟t need for power supply, if there are more than one, you need supply 5v power for the first one, and use rj-45 direct connector..

  • Page 79: Maintenance

    8.3.5.3 softkey you can configure different functions in different screens for every softkey. 8.3.6 maintenance 8.3.6.1 auto provision.

  • Page 80: Auto Provision

    Fanvil endpoint supports pnp and dhcp and phone flash to obtain the parameters. The pnp and dhcp and phone flash are all deployed, endpoint will go by the following process to try to obtain the server address and other parameters, when it boots up: dhcp option  auto provision field name explanation...

  • Page 81

    Configurations are the same, the auto provision would stop here. If the endpoints confirm the configuration by digest method, the endpoints wouldn‟t upgrade configuration unless the configuration in the server is different with the running configuration. Cpe serial number show cpe serial number user...

  • Page 82

    Name keep blank. For example, 000102030405.。 protocol type specify the protocol type ftp、tftp or http. Update interval specify update interval time, unit is hour. Update mode different update modes: 1. Disable: means no update 2. Update after reboot: means update after reboot. 3. Update at time inte...

  • Page 83: Syslog Configuration

    Syslog configuration field name explanation syslog setting server address set syslog server ip address. Server port set syslog server port. Mgr log level set the level of mgr log. Sip log level set the level of sip log. Enable syslog select it or not to enable or disable syslog. Watch dog enable wat...

  • Page 84: Config Setting

    8.3.6.3 config config setting field name explanation save configuration you can save all changes of configurations. Click the save button, all changes of configuration will be saved, and be effective immediately. Backup configuration right clicks on “right click here…” and select “save target as con...

  • Page 85: Update

    Update field name explanation web update web update click the browse button, find out the config file saved before or provided by manufacturer, download it to the phone directly, press “update” to save. You can also update downloaded update file, logo picture, ring, mmiset file by web. Ftp update se...

  • Page 86

    000102030405. Notice: you can modify the exported config file. And you can also download config file which includes several modules that need to be imported. For example, you can download a config file just keep with sip module. After reboot, other modules of system still use previous setting and ar...

  • Page 87: Access Configuration

    Access configuration field name explanation keyboard password set the password for entering the setting menu of the phone by the phone„s key board. The password is digit. This table shows the current user existed. User set account user name. User level set user level, root user has the right to modi...

  • Page 88: Security

    8.3.6.6 reboot if you modified some configurations which need the phone‟s reboot to be effective, you need click the reboot, then the phone will reboot immediately. Notice: before reboot, you need confirm that you have saved all configurations. 8.3.7 security 8.3.7.1 web filter web filter user could...

  • Page 89: Firewall Configuration

    Set initial ip address in the start ip column, set end ip address in the end ip column, and click add to add this ip segment. You can also click delete to delete the selected ip segment. Web filter setting select it or not to enable or disable web filter. Click apply to make it effective. Notice: do...

  • Page 90

    Access lists: one for filtering input packets, and the other for filtering output packets. Each kind of list could be added 10 items. We will give you an instance for your reference. Field name explanation enable input rules select it to enable input rules enable output rules select it to enable out...

  • Page 91: Vpn Configuration

    8.3.7.3 vpn this web page provides us a safe connect mode by which we can make remote access to enterprise inner network from public network. That is to say, you can set it to connect public networks in different areas into inner network via a special tunnel. Vpn configuration field name explanation.

  • Page 92: Security

    Vpn ip shows the current vpn ip address select l2tp. You can choose only one for current state. After you select it, you‟d better save configuration and reboot your phone. Enable vpn select it or not to enable or disable vpn； vpn server addr set vpn l2tp server ip address vpn user name set user name...

  • Page 93: Logout

    Open vpn files show open vpn file authentication certification file 8.3.8 logout click logout，and you will exit web page. If you want to enter it next time, you need input user name and password again..

  • Page 94: 9  Appendix

    9 appendix 9.1 specification 9.1.1 hardware item dph-400g/dph-400ge adapter (input / output) input: 100-240v output: 5v 1a port wan 10/100base- t rj-45 1 port lan 10/100base- t rj-45 1 port ext rj11 1 port power consumption idle: 2.5w/active: 2.8w lcd size 128x64 53.5 x 70mm operation temperature 0～...

  • Page 95: Network Features

    - 95 - sip support sip domain, sip authentication(none basic, md5), dns name of server, peer to peer/ ip call automatically select calling line, if one line can‟t be connected, the phone can automatically switch to other line to call. 9 kinds of ring types and 3 user-defined music rings dtmf relay: ...

  • Page 96: Maintenance And Management

    - 96 - wan port supports main dns and secondary dns server, can select dynamically to get dns in dhcp mode or statically set dns address. Support dhcp client on wan qos with diffserv network tools in telnet server: including ping, telnet client support gigabit ethernet 9.1.4 maintenance and manageme...