Dacor Millennia ETT304-1 Use And Care Manual - Business Reply Mail
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Unnecessary service calls may be expensive, frustrating and time consuming. Before you call for
service, please review the potential problems, possible causes and remedies shown in the table
below.
Troubleshooting
Problem
Possible Cause
Remedy
Nothing works.
Cooktop not connected to proper
Have electrician verify that the proper rated cooktop
electrical circuit.
voltage is being supplied to the cooktop.
Fuse is blown or circuit breaker is
Have electrician replace fuse or reset circuit breaker.
tripped.
No electricity to the cooktop.
Have electrician check your power supply.
Cooktop is in lockout mode.
Unlock the cooktop.
Heating elements do not
Cooktop is connected to 120 volt
Have electrician connect cooktop to the proper rate
heat properly.
power supply.
cooktop voltage.
Power supply connection is loose.
Have electrician tighten the connections at the junction
box.
Improper cookware is being used.
Select proper cookware as outlined in the Cooktop
Operation section of this manual.
Heating elements cycle off
Heating element temperature limiters
This is a normal operating condition, especially
even when elements are
are temporarily shutting off the elements
during rapid heat-up operations. The element
turned to their highest
due to exceeding the maximum
will cycle back on automatically after it has
settings.
allowable temperature.
cooled sufficiently.
Glass ceramic surface is
Under direct or bright lighting, you will
These are normal properties of black ceramic glass
see-through or appears to
sometimes be able to see through the
panels.
be red in color.
glass and into the chassis due to its
transparent quality. You may also notice
a red tint under these conditions.
First, review the recommended checks listed in
the preceding
Troubleshooting Guide. Then,
be certain that the appliance has been installed
properly and is being operated correctly.
Familiarize yourself with the warranty terms and
conditions listed in the
PRODUCT WARRANTY
section.
If the above checks have been completed and
the problem has not yet been remedied, call your
local authorized DACOR service representative.
Your dealer can normally provide the name
and telephone number of the nearest service
company.
DACOR works diligently to ensure your
satisfaction when service is necessary. However,
if you are not completely satisfied with the
service provided, contact the company that
performed the service and express why you are
not pleased. Normally, they will be willing and
able to resolve the problem.
If the service agency is not able to respond
effectively, call or write the DACOR Customer
Service Department. The phone number and
address of this department are listed on the
inside front cover of this manual. Please include
your telephone number if you choose to write.
We will then do our utmost to assure your
happiness and satisfaction.
If You Need Service…
CERTIFICATE OF WARRANTIES
DACOR COOKTOPS
WITHIN THE FIFTY STATES OF THE
U.S.A., THE DISTRICT OF COLUMBIA AND
CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within
one year of the original date of purchase, due
to a defect in material or workmanship, DACOR
will remedy the defect without charge to you
or subsequent users. The owner must provide
proof of purchase, upon request, and have the
appliance accessible for service.
* Warranty is null and void if non-CSA approved
product is transported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within
one year of the original date of purchase, due
to a defect in material or workmanship, DACOR
will furnish a new part, F.O.B. factory, to replace
the defective part. All delivery, installation
and labor costs are the responsibility of the
purchaser. The owner must provide proof of
purchase, upon request, and have the appliance
accessible for service.
What Is Covered
What Is Not Covered
•
Servicecallstoeducatethecustomerin
the proper use and care of the product.
•
Failureoftheproductwhenusedfor
commercial, business, rental or any
application other than for residential
consumer use.
•
Replacementofhousefusesorfuseboxes,
or resetting of circuit breakers.
•
Damagetotheproductcausedbyaccident,
fire, flood or other acts of God.
•
Breakage,discolorationordamageto
glass, metal surfaces, plastic components,
trim, paint, or other cosmetic finish, caused
by improper usage or care, abuse, or
neglect.
THE REMEDIES PROVIDED FOR IN THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES. THEREFORE, NO OTHER
EXPRESS WARRANTIES ARE MADE, AND OUTSIDE
THE FIFTY STATES OF THE UNITED STATES,
THE DISTRICT OF COLUMBIA AND CANADA,
ALL IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR USE OR PURPOSE, ARE LIMITED
IN DURATION TO ONE YEAR FROM THE DATE
OF ORIGINAL PURCHASE. IN NO EVENT SHALL
DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR
CONSEQUENTIAL DAMAGES. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER
FOR RESALE.
Some states do not allow limitations on how
long an implied warranty lasts, or do not allow
the exclusion or limitation of inconsequential
damages, so the above limitations or exclusions
may not apply to you. This warranty gives you
specific legal rights, and you may also have
other rights that vary from state to state.