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Digium AEX410 User Manual

Manual is about: Analog 410 Series

Summary of AEX410

  • Page 1

    Analog 410 series tdm410/aex410 user manual 601-00006 rev. C1.

  • Page 2

    Digium, inc. Page 2 © digium, inc. 2011 all rights reserved. No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language without the prior written permission of digium, inc. Digium, inc. Has made ev...

  • Page 3: Other:

    Digium, inc. Page 3 safety certification and agency approvals safety: us/csa 60950 iec 60950 en 60950 other: ce mark 2002/95/ec restrictions on hazardous substances (rohs), 2005/747/ec lead free exemption (annex c) telecom: fcc part 68, ansi/tia-968-a, including amendment a1 and a2 industry canada i...

  • Page 4

    Digium, inc. Page 4 federal communications commission part 68 this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On the back of the analog 410 series printed circuit board is a label that contains, among other information, a product identifier in the form...

  • Page 5: Industry Canada

    Digium, inc. Page 5 the telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterr...

  • Page 6

    Digium, inc. Page 6 introduction to analog 410 series documentation this manual contains product information for the analog 410 series cards. Be sure to refer to any supplementary documents or release notes that were shipped with your equipment. The manual is organized in the following manner: chapt...

  • Page 7: Symbol Definitions

    Digium, inc. Page 7 symbol definitions important safety instructions caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed. To reduce the risk of damage or injury, follow all steps or procedures as instructed. The...

  • Page 8: Water And Moisture

    Digium, inc. Page 8 save these instructions for future reference. Water and moisture . Do not spill liquids on this unit. Do not operate this equipment in a wet environment. Heat . Do not operate or store this product near heat sources such as radiators, air ducts, areas subject to direct, intense s...

  • Page 9: Servicing.

    Digium, inc. Page 9 servicing. Disconnect telecommunications network cable before opening the cover or removing the card from the motherboard. Labeling. For safety reasons, only connect equipment with a telecommunications compliance label. This includes customer equipment previously labelled permitt...

  • Page 10: Able

    Digium, inc. Page 10 t able o f c ontents chapter 1 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 echo-cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 what is asterisk®? . . . . . . . . . . . . . ...

  • Page 11: Chapter 4

    Digium, inc. Page 11 table of contents configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 driver configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 configuring card features . . . . . . . . . . . . . . . . . ....

  • Page 12

    Digium, inc. Page 12 list of tables table 1: example tdm410 card configurations . . . . . . . . . . 24 table 2: example aex410 card configurations . . . . . . . . . . 25 table 3: card identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 table a-1: rj11 telco port connector . . . . ...

  • Page 13

    Digium, inc. Page 13 list of figures figure 1: sample card application . . . . . . . . . . . . . . . . . . . . . 14 figure 2: tdm410 card with four single modules . . . . . . . . . 22 figure 3: aex410 card with four single modules . . . . . . . . . 23 figure 4: motherboard slots . . . . . . . . . . ...

  • Page 14

    Digium, inc. Page 14 chapter 1 overview the analog 410 series cards are versatile devices used for connecting your phone network to the pstn (public switched telephone network) world. This is accomplished through phone lines connected to the fxo (foreign exchange office) ports and phones connected v...

  • Page 15: Echo-Cancellation

    Digium, inc. Page 15 chapter 1: overview echo-cancellation users connecting their analog 410 series cards to the pstn or other devices are likely to be placing calls that will result, at some point, in an unbalanced 4-wire/2-wire hybrid. The result of this hybrid is the reflection of a near-end echo...

  • Page 16: What Is Asterisk®?

    Digium, inc. Page 16 chapter 1: overview what is asterisk®? Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, asterisk empowers developers and integrators to create advanced communication solutions.....

  • Page 17: Asterisk In The Network

    Digium, inc. Page 17 chapter 1: overview asterisk as a feature/media server need an ivr? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? Asterisk does that too. How about a replacement for your aging legacy voicemail system? Can do. U...

  • Page 18

    Digium, inc. Page 18 chapter 2 card installation this chapter provides the following information: unpacking the card on page 19 shipment inspection on page 20 module identification on page 20 port identification on page 21 card identification on page 24 fxs and fxo connection on page 26 slot compati...

  • Page 19: Unpacking The Card

    Digium, inc. Page 19 chapter 2: card installation unpacking the card when you unpack your card, carefully inspect it for any damage that may have occurred in shipment. If damage is suspected, file a claim with the carrier and contact the reseller from which the card was purchased, or contact digium ...

  • Page 20: Shipment Inspection

    Digium, inc. Page 20 chapter 2: card installation shipment inspection the following items are included in shipment of an analog 410 series card: analog 410 series card (tdm410 or aex410) fxo and/or fxs module(s) (depending on configuration) module identification the analog 410 series card ships with...

  • Page 21: Port Identification

    Digium, inc. Page 21 chapter 2: card installation port identification each card consists of four rj11 ports located on the pci bracket. Each port correlates to a single module (containing either fxo or fxs modules). The ports are numbered in sequence from one to four. The top port is port 1 and the ...

  • Page 22

    Digium, inc. Page 22 chapter 2: card installation figure 2: tdm410 card with four single modules single modules power supply connection 1 2 3 4 1 2 3 4 vpmadt032 echo cancellation module status led.

  • Page 23

    Digium, inc. Page 23 chapter 2: card installation figure 3: aex410 card with four single modules single modules 1 2 3 4 1 2 3 4 power supply connection vpmadt032 echo cancellation module status led.

  • Page 24: Card Identification

    Digium, inc. Page 24 chapter 2: card installation card identification there are multiple configurations in which an analog 410 series card may be purchased. Each configuration consists of a combination of single modules and may also include the vpmadt032 echo cancellation module. See table 1 on page...

  • Page 25: Card Id

    Digium, inc. Page 25 chapter 2: card installation table 2: example aex410 card configurations card id fxo/fxs ports aex401b 1 fxo module aex404b 4 fxo modules aex422b 2 fxs and 2 fxo modules aex440b 4 fxs modules.

  • Page 26: Fxs And Fxo Connection

    Digium, inc. Page 26 chapter 2: card installation fxs and fxo connection the analog 410 series cards provide four rj11 connectors for access to the fxs and/or fxo modules installed in the available slots. The diagram in table a-1 on page 56 provides the pinout for this connector. Slot compatibility ...

  • Page 27

    Digium, inc. Page 27 chapter 2: card installation figure 4: motherboard slots the tdm410 card is a 32-bit 33mhz card keyed for universal 3.3 volt or 5.0 volt operation and works in any pci 2.2 (or greater) compliant slot. This means that in the motherboard shown in figure 4, the tdm410 card will fit...

  • Page 28: Hardware Installation

    Digium, inc. Page 28 chapter 2: card installation hardware installation 1. Now that you are acquainted with your card, power down your com- puter and unplug it from its power source. 2. Attach a static strap to your wrist and open the case. 3. Remove the bracket place holder and insert the card into...

  • Page 29

    Digium, inc. Page 29 chapter 2: card installation figure 6: connect power for fxs modules many modern pcs and servers do not have either spare or any 12v power connectors. If you have fxs modules on your card and your computer does not have power cables available, then power must be provided to the ...

  • Page 30: Electrical Shock.

    Digium, inc. Page 30 chapter 2: card installation the pwr2400b does not connect to any bus inside the computer. It may be used wherever there is an available pci-size bracket such as a pci, pci express, or agp slot. Note: the pwr2400b is not intended to supply power to any other device, it is intend...

  • Page 31: Software Installation

    Digium, inc. Page 31 chapter 2: card installation software installation digium hardware requires drivers and libraries that are not integrated with the linux kernel. Digium hardware is only supported under linux. Digium recommends centos, debian, red hat, and ubuntu distributions of linux. However, ...

  • Page 32: # Lspci -N

    Digium, inc. Page 32 chapter 2: card installation installed any of these, digium recommends that you upgrade to the latest “-current” version of each. Note: if you are using the 1.4.X series of asterisk, you will need asterisk 1.4.22 or newer. 1. After the machine has booted to linux, log in and exe...

  • Page 33: Table 3: Card Identifiers

    Digium, inc. Page 33 chapter 2: card installation table 3: card identifiers a digium analog 410 series (tdm410/aex410) card identifier should be listed. If a matching card identifier is not listed, then your machine is not pci 2.2 (or higher) or pci express compatible, and the card will not work wit...

  • Page 34: # Make

    Digium, inc. Page 34 chapter 2: card installation 3. Expand the downloaded file, compile its contents, and install the drivers and tools. Substitute the version of dahdi for the x.X.X in the command lines below. # tar -zxvf dahdi-linux-complete-current.Tar.Gz # cd dahdi-linux-complete-x.X.X+x.X.X # ...

  • Page 35: Installing Asterisk

    Digium, inc. Page 35 chapter 2: card installation installing asterisk if you wish to use asterisk with your new hardware, you can follow the instructions below. 1. Download the latest release version of asterisk, either 1.4.22 (or later) or 1.6.0.1 (or later). Substitute the version of asterisk for ...

  • Page 36: # Make Samples

    Digium, inc. Page 36 chapter 2: card installation 3. If this is the first asterisk installation on this system, you should install the sample configuration files. To do this, run: # make samples note: running this command will overwrite, after making a backup copy, any older asterisk configuration f...

  • Page 37

    Digium, inc. Page 37 chapter 3 configuration the analog 410 series cards have a variety of configuration options. This chapter provides sample configurations to demonstrate customizing the asterisk software to meet your individual needs. Each section explains basic options as examples. Once you have...

  • Page 38: Driver Configuration

    Digium, inc. Page 38 chapter 3: configuration driver configuration 1. Begin by opening the system.Conf file from the /etc/dahdi directory. 2. Specify the two letter country code for your loadzone and defaultzone. This will preload tone zone data and specify a default tone zone for your interfaces. T...

  • Page 39: Fxsks =

    Digium, inc. Page 39 chapter 3: configuration 3. Specify the channel definitions. The format is: = a list of valid devices are specified in the sample system.Conf file. If your card has any red fxo modules, add the following to system.Conf: fxsks = fxsks uses kewlstart signalling, which is loopstart...

  • Page 40: Fxoks =

    Digium, inc. Page 40 chapter 3: configuration 4. If your card has any green fxs modules, add the following: fxoks = fxoks uses kewlstart signalling, which is loopstart signalling with disconnect supervision. For example, a tdm440e card would be configured as the following: fxoks = 1-4 or fxoks = 1,2...

  • Page 41: Echocanceller = ,

    Digium, inc. Page 41 chapter 3: configuration system.Conf file if you do not have hardware echo cancellers and need echo cancellation. The format is: echocanceller = , a list of valid echo cancellers are specified in the sample system.Conf file. The following is a typical setup using software-based ...

  • Page 42

    Digium, inc. Page 42 chapter 3: configuration figure 7: example dmesg screen shot note: output as shown above may vary depending on the analog 410 series card you use..

  • Page 43: Configuring Card Features

    Digium, inc. Page 43 chapter 3: configuration configuring card features you will need to modify the chan_dahdi.Conf file which is located in the /etc/asterisk directory in order to configure the essential features of your card. This file is the configuration layer between dahdi and asterisk. The fol...

  • Page 44: Channel = 3-4

    Digium, inc. Page 44 chapter 3: configuration channel = 3-4 users of digium's hardware echo cancellation module, the vpmadt032, should set the echocancel option to "yes." the module will automatically configure itself to run at full capacity, 1024 taps (128ms), on each channel. Users without the vpm...

  • Page 45: Voicemail

    Digium, inc. Page 45 chapter 3: configuration encouraged to choose the minimum value required to cancel their echo. Voicemail open voicemail.Conf and find the following line at the bottom: [default] 1234 => 4242,mark spencer,root@localhost in this example, 1234 is the mailbox number, 4242 is the pas...

  • Page 46: Dial Plan

    Digium, inc. Page 46 chapter 3: configuration dial plan open extensions.Conf , which contains a large, complex sample dial plan. In this step, you will configure a basic dial plan to enable you to send and receive calls. Go to the bottom of the file and add the following lines: [internal] exten => 1...

  • Page 47: Testing Your Configuration

    Digium, inc. Page 47 chapter 3: configuration (8501), and a prefix to dial to get an outside line (9). It is configured to accept incoming calls over the fxo, rings phones 1 and 2, and route to voicemail box 1000. Testing your configuration 1. Start asterisk by typing: asterisk 2. Connect to asteris...

  • Page 48

    Digium, inc. Page 48 chapter 3: configuration figure 8: sample application note: more detailed information is provided at the asterisk website (www.Asterisk.Org), as well as the digium knowledge base (kb.Digium.Com). You may also obtain assistance by contacting digium technical support at 1.256.428....

  • Page 49: Identification

    Digium, inc. Page 49 chapter 4 fxs and fxo explained identification there are multiple standard configurations in which an analog 410 series card may be purchased. Each configuration consists of one to four fxs and/or fxo modules. These modules are identified by their color. Fxs - foreign exchange s...

  • Page 50

    Digium, inc. Page 50 chapter 4: fxs and fxo explained using your analog 410 series card connect the outside line to an fxo port on your asterisk server to receive voltage from the outside lines. Connect the phones to fxs ports on your asterisk server. When the fxo module in your asterisk server rece...

  • Page 51

    Digium, inc. Page 51 chapter 5 troubleshooting this chapter provides frequently asked questions and possible resolutions as identified by digium technical support. Multiple resources are available to obtain more information about asterisk and digium products. Please visit both www.Digium.Com and www...

  • Page 52: Hang-Up?

    Digium, inc. Page 52 chapter 5: troubleshooting the fxo module never seems to hang-up the line. How do i set it to hang-up? Set busydetect = yes and busycount = 10 in the chan_dahdi.Conf for your channels. This will cause the line to hang-up by listening for a consecutive number of busy tones. Upon ...

  • Page 53: Chan_Dahdi.Conf

    Digium, inc. Page 53 chapter 5: troubleshooting there is a slight echo. How can i adjust the sound quality? There are several options available to correct this. Each involves editing the chan_dahdi.Conf file. Be sure to restart asterisk upon completion. 1. Adjust echocancel = yes to one of the follo...

  • Page 55: #asterisk

    Digium, inc. Page 55 chapter 5: troubleshooting where can i find answers to additional questions? There are several places to inquire for more information about asterisk digium products: 1. Digium technical support (+1.256.428.6161), or toll free in the u.S. (1.877.344.4861), is available 7am-8pm ce...

  • Page 56: Pin

    Digium, inc. Page 56 appendix a pin assignments all four ports on the analog 410 series card’s bracket are 6-pin rj11 ports. The pin assignments are identified in table a-1. Table a-1: rj11 telco port connector pin description 1 not used 2 not used 3 tip 4 ring 5 not used 6 not used pin 1 pin 6.

  • Page 57: Physical (All Cards).

    Digium, inc. Page 57 appendix b specifications this appendix provides specifications, required environmental conditions, and maximum power consumption for the analog 410 series cards. Physical (all cards). Size: 6.48” × 4.2” × 0.68” (16.46 x 10.67 x 1.72 cm) pcb size, does not include the pci bracke...

  • Page 58: Environment.

    Digium, inc. Page 58 appendix b: specifications environment. Temperature: 0 to 50° c (32 to 122° f) operation -20 to 65° c (-4 to 149° f) storage humidity: 10 to 90% non-condensing note: operating temperature is limited to 0 to 40° c (32 to 104°f) when used with optional pwr2400b power bracket hardw...

  • Page 59: Model

    Digium, inc. Page 59 appendix b: specifications table b-2: maximum power consumption model power 3.3v all tdm models 4.25w 5.0v all tdm models 0.1w 5.0v all aex models 0w 12v aex/tdm404e 0w aex/tdm414e into 1ren 0w aex/tdm411e into 3ren 2.5w aex/tdm422e into 3ren 3.5w aex/tdm440e into 3ren 5w.

  • Page 60: Ansi

    Digium, inc. Page 60 appendix c glossary and acronyms ansi american national standards institute an organization which proposes and establishes standards for international communications. Asynchronous not synchronized; not timed to an outside clock source. Transmission is controlled by start bits at...

  • Page 61: Broadband

    Digium, inc. Page 61 appendix c: glossary and acronyms broadband broadband transmission shares the bandwidth of a particular medium (copper or fiber optic) to integrate multiple signals. The channels take up different frequencies on the cable, integrating voice, data, and video over one line. Channe...

  • Page 62: Cpe

    Digium, inc. Page 62 appendix c: glossary and acronyms co central office the co houses local switching equipment. All local access lines in a particular geographic area terminate at this facility (which is usually owned and operated by an ilec). Cpe customer premises equipment terminal equipment whi...

  • Page 63: Ds3

    Digium, inc. Page 63 appendix c: glossary and acronyms ds3 digital signal, level 3 t3 in north america and japan, e3 in europe. Up to 672 voice channels (ds0s). Ds3/t3/e3 lines are not part of the pstn. Dtmf dual tone multi-frequency push-button or touch tone dialing. E1 the european equivalent of n...

  • Page 64: Fxs

    Digium, inc. Page 64 appendix c: glossary and acronyms fxs foreign exchange station initiates and sends ringing voltage. Phones are connected to the fxs ports on the 800 series card. G.711 a recommendation by the telecommunication standardization sector (itu-t) for an algorithm designed to transmit ...

  • Page 65: Ilbc

    Digium, inc. Page 65 appendix c: glossary and acronyms ilbc internet low bitrate codec a free speech codec used for voice over ip. It is designed for narrow band speech with a payload bitrate of 13.33 kbps (frame length = 30ms) and 15.2 kbps (frame length = 20 ms). Ilec incumbent local exchange carr...

  • Page 66: Mgcp

    Digium, inc. Page 66 appendix c: glossary and acronyms mgcp media gateway control protocol multiplexing transmitting multiple signals over a single line or channel. Fdm (frequency division multiplexing) and tdm (time division multiplexing) are the two most common methods. Fdm separates signals by di...

  • Page 67: Ppp

    Digium, inc. Page 67 appendix c: glossary and acronyms of fixed-line analog telephone systems, the pstn is now almost entirely digital, and now includes mobile as well as fixed telephones. Ppp point-to-point protocol type of communications link that connects a single device to another single device,...

  • Page 68: Tdm

    Digium, inc. Page 68 appendix c: glossary and acronyms t1 a dedicated digital carrier facility which transmits up to 24 voice channels (ds0s) and transmits data at 1.544 mbps. Commonly used to carry traffic to and from private business networks and isps. T3 a dedicated digital carrier facility which...

  • Page 69: Voip

    Digium, inc. Page 69 appendix c: glossary and acronyms v volts voip voice over ip technology used for transmitting voice traffic over a data network using the internet protocol..