E-FLITE LR-1A Pogo 15e Assembly Manual - page 36
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E-flite LR-1A Pogo 15e ARF Assembly Manual
Warranty and Repair Policy
WARRANTY PERIoD
Exclusive Warranty- Horizon Hobby, Inc., (Horizon)
warranties that the Products purchased (the “Product”)
will be free from defects in materials and workmanship
at the date of purchase by the Purchaser.
LIMITED WARRANTY
horizon reserves the right to change or modify this
warranty without notice and disclaims all other
warranties, express or implied.
(a) This warranty is limited to the original Purchaser
(“Purchaser”) and is not transferable. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This
warranty covers only those Products purchased from an
authorized Horizon dealer. Third party transactions are not
covered by this warranty. Proof of purchase is required for
warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY
OR REPRESENTATION, EXPRESS OR IMPLIED, ABOUT
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder
shall be that Horizon will, at its option, (i) repair or
(ii) replace, any Product determined by Horizon to be
defective. In the event of a defect, these are the Purchaser’s
exclusive remedies. Horizon reserves the right to inspect
any and all equipment involved in a warranty claim.
Repair or replacement decisions are at the sole discretion
of Horizon. This warranty does not cover cosmetic damage
or damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or to any
part of the Product. This warranty does not cover damage
due to improper installation, operation, maintenance, or
attempted repair by anyone other than Horizon. Return of
any goods by Purchaser must be approved in writing by
Horizon before shipment.
DAMAgE LIMITS
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS
OF PROFITS OR PRODUCTION OR COMMERCIAL
LOSS IN ANY WAY CONNECTED WITH THE
PRODUCT, WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT
LIABILITY. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on
which liability is asserted. As Horizon has no control
over use, setup, final assembly, modification or misuse,
no liability shall be assumed nor accepted for any
resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared
to accept the liability associated with the use of
this Product, you are advised to return this Product
immediately in new and unused condition to the place
of purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principals).
Warranty Services
QUESTIoNS, ASSISTANCE, AND REPAIRS
Your local hobby store and/or place of purchase
cannot provide warranty support or repair. Once
assembly, setup or use of the Product has been
started, you must contact Horizon directly. This will
enable Horizon to better answer your questions
and service you in the event that you may need any
assistance. For questions or assistance, please direct
your email to productsupport@horizonhobby.com,
or call 877.504.0233 toll free to speak to a service
technician.
INSPECTIoN oR REPAIRS
If this Product needs to be inspected or repaired,
please call for a Return Merchandise Authorization
(RMA). Pack the Product securely using a shipping
carton. Please note that original boxes may be
included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost
or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our
facility. A Service Repair Request is available at www.
horizonhobby.com on the “Support” tab. If you do
not have internet access, please include a letter with
your complete name, street address, email address
and phone number where you can be reached during
business days, your RMA number, a list of the included
items, method of payment for any non-warranty
expenses and a brief summary of the problem.
Your original sales receipt must also be included for
warranty consideration. Be sure your name, address,
and RMA number are clearly written on the outside of
the shipping carton.
WARRANTY INSPECTIoN AND REPAIRS
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met,
your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole
discretion of Horizon Hobby.