E-Joe ANGGUN User Manual - page 19
19
Simple Troubleshooting
Problems
Solutions
A. Top speed too slow
Fully recharge battery
B. Power on but motor not working
1. Re-install battery/ Replace fuse
C. Driving shorter distance per
recharge
1. Check tire pressure
2. Recharge completely or have charger re-inspected
3. Replace with a battery
D. The power and the indicator lights
are all on, with throttle or pedal assist,
but the e-bike does not work
1. Controller needs to be replaced, or
2. Motor needs to be replaced
E. The power and the indicator lights
are all on; bike works with throttle, but
not with pedal assist
1. Controller needs to be replaced, or
2. Pedal assist module needs to be replaced, or
3. Motor needs to be replaced
F. The power and the indicator lights
are all on, bike works with pedal assist,
but not with throttle
1. Controller needs to be replaced, or
2. Throttle needs to be replaced, or
3. Motor needs to be replaced.
G. The power is on, and the throttle is
twisted, but the bike does not work
1.Check battery to see if it needs to be charged, or
2. Fuse needs to be replaced, or
3.Controller needs to be replaced, or
4. Motor needs to be replaced
H. The switch is turned on, and the bike
takes off without using the throttle
1. Check if the throttle is stuck in the on position.
2. Lubricate or replace the throttle if it is faulty
I. After stopping, the bike does not
start when the throttle is twisted
1. Check whether the brake handles are fully released.
2. Check Solutions to Problems D, E, and F above
J. You connect the power to the
charger, but the indicator light does
not come on
1. Check whether there is electricity to the charger
2. If you have a voltage meter, you can check to see if the charger
produces the correct current
K. You plug in the charger to the bike
and the outlet, and the green light
comes on instead of the red light. This
means it not charging
1. Check to see if the batteries are fully charged.
2. Check whether the charger is plugged in properly to both the
battery and the outlet.
3. Check the voltage of the charger and battery.
4. If “zero” voltage on the charger, then it needs to be replaced.
5. If “zero” voltage from the battery, then check the fuse.
If all above mentioned situations are normal, then there is another problem.
Please call your local dealer or our service department for more assistance.