E-TWOW E-SCOOTER User Manual - Quality Assurance
Quality assurance
In normal use, if the parts of electric scooters got any problems listed in the following form
during the warranty period, please contact the company or product distributor, we will
provide a complete service within the warranty book.
Fitting
Quality problems
Warranty period Service item
Motor
Under normal circumstances the
motor can not be used
Two years
Free
maintenance
Controller
Failures under normal use
Two years
Free
maintenance
Charger
Failures under normal use
Two years
Free
maintenance
Lithium Battery
Under normal circumstances can
not be charged and discharged
Six months
Free
maintenance
Display
Accelerator
overall device
Under natural conditions can not
be used(Excluding the impact
force and external damage)
Two years
Free
maintenance
Body structure
Failures under normal use,
such as deformation and fracture
Two years
Free
maintenance
Note:
Please follow the correct way to use our products, parts damages and other damages
caused by abnormal use, the company shall not be responsible for.
In warranty period, if the malfunction and damage caused by following causes are not
within the scope of the quality assurance:
1Do not did the proper maintenance and repair in accordance with the instruction manual.
2Use the electronic scooter for other purposes such as performing super dangerous
actions, resulted damage or functional failure.