EarthLink Polycom VVX 310 User Manual - page 2
Highlights
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Use “Dial” (Soft Key) (Bottom row of buttons) to make all calls (Prevents approx. 5 Second Delay)
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Soft Keys & Dynamic Labels (change as you progress through a call)
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Call Forward — Activate: Use Dialing Code *72 + Extension or 10-Digit number + “Send”
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Call Forward — Deactivate: Use *73 + “Send” (Not available to premium seats please use CommPortal)
Make Outbound Call
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Pick up receiver and dial Extension or 10-Digit Number. Use “Dial” (Soft Key) (Bottom row of buttons) to
make all calls (Prevents approx. 5 Second Delay)
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Enter Extension or 10-Digit Number + “Dial” (Soft Key) (Bottom row of buttons)
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Enter Extension or 10-Digit Number + Speaker phone Hard Key (Call will be placed on speaker phone)
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Enter Extension or 10-Digit Number + Headset Hard Key (Call will be placed on Headset if installed)
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Redial Soft Key: To call previous number(s) dialed
Answering Incoming Call
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Pick up receiver
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Press “Answer” (Soft Key) (answers call on speaker phone)
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“Silence” (Soft Key) (Ends audio alerting)
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Use Speaker Key or Headset Key (if using compatible headset)
Handling Multiple Calls:
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When 2nd call comes in, touch “Answer” (soft key) button.
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After 4 rings screen will show both existing call and ringing call.
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Using Direction pad highlight incoming call.
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Press the “Answer” (Soft Key) which will place 1st caller on automatic hold.
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You are now connected to 2nd caller.
To Resume 1st Call:
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Using Direction pad to highlight the call you wish to resume.
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Press “Resume” (Soft Key)
Group Call Pickup Dialing Code
(Pick up another handset that is ringing)
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Enter *11 + “Dial” (Remember, the BG Administrator must establish the pick-up group prior in order to be able
to use this function)
Call on hold
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Press on soft of hard Key “Hold” to place Caller on Hold
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“Hold” appears to the left of call that is held on LCD screen
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Press “Resume” (Soft Key) or the “Hold” Key to Take Caller Off of Hold