EasyWater Toxin Shield+ TS+1000 Installation & Service Manual - Troubleshooting

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Toxin Shield+    |    Installation & Service Manual

Troubleshooting

Problem

System Does Not 

Backwash

System is Not 

Filtering

Water Continuously 

Runs to Drain

Air in Pipes - Air 

from Faucets

Possible Cause

No power

Power failure

Defective motor

Drain line is kinked

Drain fitting or drain line blocked

System is not backwashing frequently 

enough

Distributor (riser) tube is leaking

Media is fouled

Motor stopped or jammed

Debris in head

Internal leak in control

System trying to backwash at same time 

as another system

Solution

Ensure unit is plugged in and receiving 

power

Ensure system is not on a switch that gets 

turned off

Reset time of day and check settings

Replace motor

Ensure drain line is as straight as possible 

without any kinks

Check drain fitting, drain line and clear any 

obstructions

Increase backwash frequency

Ensure tube is not cracked or broken

Ensure O-ring where tube connects to 

head is in good condition and replace if 

necessary

Replace media

Check motor and replace if necessary

Remove piston, check for any debris and 

clean if necessary

Inspect piston, seals, spacers and replace 

if necessary

Set systems so backwash cycles do not 

overlap