Summary of 9910
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Powerware series eaton 9910 ups and ebm user's guide ®.
Page 3: Eaton 9910 Ups and Ebm
Powerware series eaton 9910 ups and ebm user's guide ®.
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Requesting a declaration of conformity units that are labeled with a ce mark comply with the following harmonized standards and eu directives: s harmonized standards: iec 62040-1-1 and iec 62040-2; iec 60950 third edition s eu directives: 73/23/eec, council directive on equipment designed for use wi...
Page 5: Class A Emc Statements
Class a emc statements fcc part 15 note this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a c...
Page 6: Special Symbols
Special symbols the following are examples of symbols used on the ups or accessories to alert you to important information: risk of electric shock - observe the warning associated with the risk of electric shock symbol. Caution: refer to operator's manual - refer to your operator's manual for additi...
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Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 i table of contents 1 introduction 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Features 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Table of contents eaton 9910 ups and ebm user's guide s p-164000005 rev 2 ii configuring battery settings 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the ups for an ebm 33 . . . . . . . . . . . . . . . . . ....
Page 9: Features
Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 1 chapter 1 introduction the eaton ® 9910 uninterruptible power supply (ups) is designed to prevent blackouts, brownouts, sags, and surges from reaching your servers and other valuable electronic equipment. The ups filters small utility line fl...
Page 10: Ups Rear Panels
Introduction eaton 9910 ups and ebm user's guide s p-164000005 rev 2 2 ups rear panels figure 1 through figure 4 show the eaton 9910 ups rear panels. Note the shaded areas shown in the following figures indicate the load segment groupings. The shading does not appear on the cabinet. Note the illustr...
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Introduction eaton 9910 ups and ebm user's guide s p-164000005 rev 2 3 a l6−30p input plug fan ground screw repo communication bay usb connector rs−232 connector two nem l6−30r receptacles (load segment 2) ebm connector output circuit breakers four iec 320−c19 receptacles (load segment 1) figure 3. ...
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Introduction eaton 9910 ups and ebm user's guide s p-164000005 rev 2 4 note (9910-e67 model only) purchase a detachable power supply cord. Eaton recommends a type sjt, 10 awg/3c, 105°c, 1.8–4.5m long, grounded nema l6-50p to grounded nema l6-30r..
Page 13: Save These Instructions
Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 5 chapter 2 safety warnings important safety instructions save these instructions this manual contains important instructions that you should follow during installation and maintenance of the ups and batteries. Please read all instructions befo...
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Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 6 c a u t i o n s servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. S batteries can present a risk ...
Page 15: Consignes De Sécurité
Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 7 consignes de sécurité consignes de sÉcuritÉ importantes conserver ces instructions ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure d'installation et de maintenance des batt...
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Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 8 a t t e n t i o n ! S la réparation des batteries doit être réalisée ou supervisée par un personnel connaissant les batteries et les précautions requises. Maintenez le personnel non autorisé éloigné des batteries. S les batter...
Page 17: Sicherheitswarnungen
Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 9 sicherheitswarnungen wichtige sicherheitsanweisungen aufbewaren dieses handbuch enthält wichtige anweisungen, die sie während der installation und wartung des usv (unterbrechungsfreies stromversorgungssystem) und der batterien...
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Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 10 v o r s i c h t ! S die wartung der batterien sollte unter befolgung der erforderlichen sicherheitsvorkehrungen durch fachkundiges personal erfolgen oder beaufsichtigt werden. Nicht ausreichend geschultem personal ist der zug...
Page 19: Regulamentos De Segurança
Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 11 regulamentos de segurança instruÇÕes de seguranÇa importantes guarde estas instruÇÕes este manual contém instruções importantes que devem ser seguidas durante a instalação e manutenção do no-break e das baterias. Leia todas a...
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Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 12 p e r i g o s o serviço na bateria deve ser feito ou supervisionado por funcionários com conhecimento de baterias e das precauções necessárias. Mantenha funcionários não autorizados longe das baterias. S as baterias podem apr...
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Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 13 Ïðåäóïðåæäåíèÿ ïî ìåðàì áåçîïàñíîñòè ÀÆÍÛÅ ÓÊÀÇÀÍÈß ÏÎ ÌÅÐÀÌ ÁÅÇÎÏÀÑÍÎÑÒÈ ÑÎÕÐÀÍÈÒÅ ÝÒÈ ÓÊÀÇÀÍÈß äàííîì ðóêîâîäñòâå ñîäåðæàòñÿ âàæíûå èíñòðóêöèè ïî óñòàíîâêå è îáñëóæèâàíèþ èñòî÷íèêà áåñïåðåáîéíîãî ïèòàíèÿ (ÈÁÏ) è áàòàðåé. Ïå...
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Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 14 s Если ИБП требует какой-либо транспортировки, отсоединяйте внутренние батареи ИБП перед транспортировкой. Î Ñ Ò Î Ð Î Æ Í Î s Обслуживание батарей должно выполняться или контролироваться персоналом, знакомым с батареями и ме...
Page 23: Advertencias De Seguridad
Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 15 advertencias de seguridad instrucciones de seguridad importantes guarde estas instrucciones este manual contiene instrucciones importantes que debe seguir durante la instalación y el mantenimiento del sie y de las baterías. P...
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Safety warnings eaton 9910 ups and ebm user's guide s p-164000005 rev 2 16 p r e c a u c i Ó n s el servicio a las baterías se debe llevar a cabo o estar supervisado por personal con conocimientos sobre las baterías y las precauciones requeridas. No permita que personal no autorizado entre en contac...
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Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 17 chapter 3 installation refer to the installation guide that comes with your 9910 ups model for complete rack installation instructions, ups and extended battery module (ebm) battery connections, remote emergency power-off (repo) installation...
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Installation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 18.
Page 27: Control Panel
Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 19 chapter 4 operation this section describes: s the ups control panel s operating modes s turning the ups on and off s display functions s transferring the ups between modes (6000 va models only) s retrieving the alarm history s behavior on ov...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 20 the ups has a graphical liquid crystal display (lcd) with dual color backlight. Standard backlight is used to light up the display with white text and a blue background. The display flashes if any alarms are active. There are three...
Page 29: Operating Modes
Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 21 operating modes the ups has the following operating modes: s normal s battery s bypass (6000 va models only) s standby note (6000 va models only) if the ups is unable to continue operating normally, it might attempt to save data an...
Page 30: Turning On The Ups
Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 22 turning on the ups note (3000 va models only) before you use this feature, the ups internal batteries must be connected. After the ups is connected to a power outlet, it enters standby mode. To turn on the ups, press the on/off but...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 23 while any screen is displayed, press the escape (x) button until the main menu is displayed, and then press the down ( b ) button to scroll through the following main menu choices: s system status s alarm history s meters s control...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 24 alarm history the alarm history holds up to 50 events. You can scroll through the event screens, beginning with the most recent event. Note the date format is dependent on the language selection. The first row of each alarm history...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 26 configuration only the available options are displayed. User settings are not protected by default. You can enable the password through the user password setting. Table 4 describes the options that you can change. Table 4. Configur...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 27 table 4. Configuration settings (continued) default setting available settings description output frequency [50hz] [60hz] [auto sensing] note numerical settings configured in standby mode take effect immediately. Auto sensing and s...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 28 table 4. Configuration settings (continued) default setting available settings description qualify bypass [always] [never] [bypass disabled] if always, bypass operation is allowed when: s bypass voltages > the value set for bypass ...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 29 transferring the ups between modes (6000 va models only) you can transfer the ups between normal and bypass modes. Transferring from normal to bypass mode to transfer from normal to bypass mode: 1. From the main menu, press the dow...
Page 38: Behavior On Overload
Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 30 behavior on overload table 5 and table 6 explain how the ups responds to an overload condition. Table 5. Behavior on overload (3000 va models) overload severity load level on utility power on battery level 1 100% to 101% overload a...
Page 39: Configuring Load Segments
Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 31 configuring load segments load segments are sets of receptacles that can be controlled through the lcd, by power-management software, or through optional communication cards, providing an orderly shutdown and startup of the connect...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 32 to set the restart delay times for each load segment: 1. From the main menu, press the down ( b ) button to scroll to the configuration menu, and press the ok button. 2. Press the down ( b ) button to scroll to automatic start dela...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 33 s if you select zero seconds (0s), the load segment turns off automatically when the ups on battery state is activated. S if you select a value, the load segment turns off automatically after the selected delay while the ups operat...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 34 for the maximum battery runtime when you are using power management software, configure the ups for the ebm: 1. From the main menu, press the down ( b ) button to scroll to the configuration menu, and press the ok button. 2. Press ...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 35 configuring automatic battery tests to configure the automatic battery tests: 1. From the main menu, press the down ( b ) button to scroll to the configuration menu, and press the ok button. 2. Press the down ( b ) button to scroll...
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Operation eaton 9910 ups and ebm user's guide s p-164000005 rev 2 36.
Page 45: Ups Manager Software
Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 37 chapter 5 communication features this section describes the following communication features: s ups manager software s communication ports (usb and rs-232) s optional communication cards the eaton 9910 ups includes a usb port, an rs-232 port...
Page 46: Communication Ports
Communication features eaton 9910 ups and ebm user's guide s p-164000005 rev 2 38 3. Run the software wizard, which guides you through the installation process. For more information about configuring and operating the software, see the online help. Communication ports the ups has a usb port and an r...
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Communication features eaton 9910 ups and ebm user's guide s p-164000005 rev 2 39 rs-232 port to establish communication between the ups and a computer, connect one end of the serial communication cable that comes with the ups to the rs-232 port on the ups. Connect the other end of the serial cable ...
Page 48: Communication Cards
Communication features eaton 9910 ups and ebm user's guide s p-164000005 rev 2 40 communication cards communication cards allow the ups to communicate in a variety of networking environments and with different types of devices. The optional card must be purchased separately. Note you do not have to ...
Page 49: Ups and Battery Care
Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 41 chapter 6 ups maintenance this section explains how to: s care for and store the ups and batteries s replace the internal batteries s test the batteries s recycle the used batteries or ups s upgrade the ups firmware ups and battery care for ...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 42 replacing the internal batteries (3000 va models) note do not disconnect the batteries while the ups is in battery mode. With the hot‐swappable battery feature, ups batteries can be replaced easily without turning the ups off...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 43 2. Loosen the thumbscrew on the metal battery cover [1], slide the cover to the right [2], and open the cover [3]. Figure 8. Opening the battery cover.
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 44 3. Disconnect the internal battery connector [1] and move both connectors out of the way, as shown in figure 9. Figure 9. Disconnecting the internal battery connector 4. Using the plastic tabs, pull the battery module out of ...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 45 6. Close the metal battery cover [1], then slide the cover slightly to the right and then to the left [2]. Tighten the thumbscrew [3]. Torque the screw to 0.7 nm (6.2 lb in) if using a torque wrench. Figure 10. Closing the ba...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 46 replacing the internal batteries (6000 va models) note do not disconnect the batteries while the ups is in battery mode. With the hot‐swappable battery feature, ups batteries can be replaced easily without turning the ups off...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 47 2. Disconnect both internal battery connectors, unclip the connectors from the studs, and move the connectors out of the way. Figure 12. Disconnecting the internal battery connectors 3. Loosen the thumbscrew [1] on the batter...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 48 4. Using the plastic tab, carefully pull one battery module out of the bay and place it on a sturdy, flat surface. Repeat for the second battery. Recycle or discard the batteries as instructed by local regulations. Figure 14....
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 49 6. Slide the battery retaining bracket [1] to the left into the slot, as shown in figure 15. 7. Rotate the bracket toward the ups [2]. Verify that the internal battery connectors are out of the way. 8. Slide the bracket to th...
Page 58: Testing The Battery
Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 50 testing the battery before you run a battery test, verify that: s the batteries are fully charged (the lcd displays the battery status message battery resting). S the ups is in normal mode with no active alarms. S the load is...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 51 recycling the used battery or ups contact your local recycling or hazardous waste center for information on proper disposal of the used battery or ups. C a u t i o n s proper disposal of batteries is required. Refer to your l...
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Ups maintenance eaton 9910 ups and ebm user's guide s p-164000005 rev 2 52.
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Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 53 chapter 7 specifications this section provides the following specifications: s ups and extended battery module (ebm) model lists s weights and dimensions s electrical input and output s internal circuit configuration s environmental and safe...
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Specifications eaton 9910 ups and ebm user's guide s p-164000005 rev 2 54 table 10. Weights and dimensions (3000 va models) ups ebm dimensions without cover (wxdxh) 483 x 528 x 127 mm 19” x 20.8” x 5.0” (3u) 483 x 508 x 127 mm 19” x 20.0” x 5.0” (3u) weights 40.9 kg (90.2 lb) total weight 21.3 kg (4...
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Specifications eaton 9910 ups and ebm user's guide s p-164000005 rev 2 55 figure 16. Internal circuit configuration (models 9910-e35 and 9910-e36) figure 17. Internal circuit configuration (models 9910-e66 and 9910-e67).
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Specifications eaton 9910 ups and ebm user's guide s p-164000005 rev 2 56 table 13. Environmental and safety 9910-e35 and 9910-e66 9910-e36 and 9910-e67 operating temperature 0°c to 40°c (32°f to 104°f) optimal battery performance: 25°c (77°f) storage temperature -15°c to 45°c (5°f to 113°f) transit...
Page 65: Silencing The Alarm
Eaton 9910 ups and ebm user's guide s p-164000005 rev 2 57 chapter 8 troubleshooting this section explains: s how to silence an alarm s types of alarms s accessing the alarm history s ups alarms and conditions silencing the alarm press any button on the control panel to silence the alarm. Check the ...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 58 accessing alarms and conditions the control panel provides troubleshooting information from two main menus on the display: s system status: access to all active alarms and battery data s alarm history: access to the most rece...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 59 alarm history menu from the alarm history menu, you can access the last 50 events, notices, and alarms, arranged from latest to oldest. To access troubleshooting information by using the alarm history menu: 1. From the main m...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 60 figure 18. Com port settings 3. Click ok. The computer creates a communication connection. 4. Click call, then click disconnect..
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 61 5. Click file, then properties. Set the computer ascii settings as shown in figure 19. Figure 19. Ascii settings 6. Type gh and press enter. The ups replies with a list of events that includes the event type, id, date and tim...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 62 typical alarms and conditions table 15 describes the typical alarms and conditions. Table 15. Typical alarms and conditions alarm or condition possible cause action the ups does not provide or indicate the expected backup tim...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 63 table 15. Typical alarms and conditions (continued) action possible cause alarm or condition the ups does not transfer to bypass mode. The bypass utility does not qualify. Check the bypass utility. The ups is receiving bypass...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 64 table 15. Typical alarms and conditions (continued) action possible cause alarm or condition low battery shutdown (alarm 174) continuous alarm the ups has exhausted the battery capacity and shut down. Resolve the condition th...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 65 table 15. Typical alarms and conditions (continued) action possible cause alarm or condition output overload (notice 25) slow intermittent alarm the load level is at or has exceeded the configurable threshold limit for a leve...
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Troubleshooting eaton 9910 ups and ebm user's guide s p-164000005 rev 2 66 table 15. Typical alarms and conditions (continued) action possible cause alarm or condition output short circuit (alarm 58) fast beeping alarm the ups has detected an abnormally low impdedance placed on its output and consid...
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*p-1640000052* p-164000005 2.