Ebac 6000 Series Manual - page 6
For service or further information please contact your local Ebac office detailed
below or contact your retailer:
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St Helen Trading Estate, Bishop Auckland, County Durham, DL14 9AL
United Kingdom
Tel: 0845 6349899 (GB)
0800 638100 (F)
0800 0229.229 (NL)
00800 322.246.36 (B) (D) (A) (CH)
+44 (0) 1388 605061 (ES) (IT)
Fax: +44 (0) 1388 609845
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Before requesting a service call please read the section “If your Ebac 6000 fails to operate correctly” and follow any
advice this offers. If after following this advice you still experience problems please obtain the following information
then contact our customer service department on 01388 602751(UK only)
1.
Model and serial numbers (located on a rating plate behind the water container).
2.
Your Name, Address, Postcode and Telephone Number.
3.
Where your dehumidifier was purchased.
4.
Date of purchase.
5.
If applicable, any valid guarantee extension.
In other countries please contact your national distributor or retailer.
Dehumidifier collects water but it is not preventing condensation.
Check
1.
The smart control may be set at economy, select the auto setting.
Red Water container light remains on all the time and the dehumidifier is not running (Normal when the container
is full).
Check
1.
Ensure the water container is empty.
2.
Replace the water container and close the door slowly.
3.
The light should now be out. If you continue to have problems see “Requesting Service”.
Min Operating Temperature
3°C
Max Operating Temperature
35°C
Fuse Rating
5A
NOTE: This unit also contains a 5* 20mm ceramic fuse. Please contact your service number for further details.
• Appliance is suitable for indoor use only (excluding laundry rooms).
• Do not use the machine if the power cord or cabinet are damaged.
• If the flexible power cord is damaged it must be replaced by an identical cord which is available from Ebac Limited
or an Ebac authorised distributor.
• Do not poke objects into any grilles on the machine.
• This machine complies with EMC/RFI directive EN60555 (BS800).
• Ebac has a policy of constant development and, therefore, reserves the right to change specifications without
prior notice.
For accessories such as the drainage kit, please see the order form enclosed or contact your local dealer.
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If your Ebac 6000 fails to operate
Technical and safety information
Requesting service