1. DL manuals
  2. Ebode
  3. IP Camera
  4. IPV38
  5. User Manual

Ebode IPV38 User Manual

Manual is about: Pan & Tilt IP Camera

Summary of IPV38

  • Page 1

    Pan & tilt ip camera ipv38 user manual.

  • Page 2: Index

    July 2012 ipv38 version 1.3 2 index 1.0 introduction 1.1 features 1.2 packing list 1.3 product views, connections and buttons 1.4 pc system requirements 1.5 hardware installation 1.6 software installation 2.0 software operation 2.1 ip camera tool 2.1.1.1 basic properties 2.1.1.2 network configuratio...

  • Page 3

    July 2012 ipv38 version 1.3 3 3.7 ddns service settings 3.7.1 to change the camera’s port 3.7.2 ddns status 3.7.3 set port forwarding in the router 3.8 system settings 3.8.1 device info 3.9 alias settings 3.10 date & time settings 3.11 users settings 3.12 pan, tilt, (ptz) settings 3.13 indicator set...

  • Page 4

    July 2012 ipv38 version 1.3 4 1.0 introduction this is an integrated wireless ip camera solution. It combines a high quality digital video camera with network connectivity and a powerful web server to bring clear pictures to your desktop from anywhere on your local network or over the internet. The ...

  • Page 5

    July 2012 ipv38 version 1.3 5 1.3 product views 1.3.1 front view figure 1.1 1 light sensitive hole: for light sensitive photocell 2 infrared led: 10 leds 3 lens: cmos sensor with fixed focus lens. (default is 6.0mm, 3.6mm optional) 4 network indicator led: if there is network activity, the led will ...

  • Page 6

    July 2012 ipv38 version 1.3 6 lan: rj-45/10-100 base t power: dc 5v/2a power supply network light: the green led is on when connected to the network, the yellow led blinks when data is transferred. Audio output: the jack is used to connect an external speaker i/o pins: 1: output a 2: output b 3: ala...

  • Page 7

    July 2012 ipv38 version 1.3 7 1.5 hardware installation you need to set up your camera using a network cable (wired) first, before you can use it wirelessly, so let’s start with plugging in the network cable. Follow the steps below to set up your camera hardware. 1. Plug one end of the network cable...

  • Page 8

    July 2012 ipv38 version 1.3 8 3. Open the “ebode ip vision software” folder and double click “ipcamsetup.Exe” then click next to complete the software installation. (please note that on some computer systems it might take a few seconds before the “ipcamsetup” icon will appear) in order to run smooth...

  • Page 9

    July 2012 ipv38 version 1.3 9 steps. Please take the following steps: 4. Activex: double click “appinstall.Exe”—“next”—“install”—“finish”. Figure 1.5 figure 1.6.

  • Page 10

    July 2012 ipv38 version 1.3 10 figure 1.7 figure 1.8 after the systems has been restarted, the icon “ip camera tool” will be displayed on your desktop. Caution: before installing and using the product, please read the following precautions carefully and make sure they are fully understood. Use only ...

  • Page 11

    July 2012 ipv38 version 1.3 11 may cause incorrect focus and blurry images. Do not turn the pan/tilt by force, it may cause damage to internal components of the pan/tilt mechanism. For firmware upgrading or connection with an external device, refer to detailed instructions contained in the cd. Warni...

  • Page 12

    July 2012 ipv38 version 1.3 12 address appears in the list. There are 3 cases: 1. No ip cameras found within lan. After about 1 minute search, the result field will show “not found ip server” and the program shut down automatically. 2. Ip cameras have been installed within lan. All the ip cameras wi...

  • Page 13

    July 2012 ipv38 version 1.3 13 there are two mac addresses, one is the device mac id, the other is the wifi mac id. Wifi mac id, you can find it on the sticker on the bottom of the camera, you can also login to your wifi router, check the host status, which will show all the wifi devices connected t...

  • Page 14

    July 2012 ipv38 version 1.3 14 figure 2.3 ip address: fill in the ip address assigned and make sure it is in the same subnet as the gateway, and the subnet should be the same as your computer or router. (i.E. The first three sections are the same). Subnet mask: the default subnet mask of the equipme...

  • Page 15

    July 2012 ipv38 version 1.3 15 figure 2.4 please download the firmware package for the correct type of your camera before you upgrade. Follow the upgrade document carefully to upgrade. Please see readme first before you upgrade. Caution: you should not upgrade the firmware unnecessarily. It is possi...

  • Page 16

    July 2012 ipv38 version 1.3 16 to access the camera by ie browser directly, just type the camera’s ip address, you will find the address of your camera with the camera tool (figure 1.9). For example, if the camera’s ip address is 192.168.1.123: figure 2.5.

  • Page 17

    July 2012 ipv38 version 1.3 17 the following screen will pop up after pressing “enter”: figure 2.6 the default user name is admin, no password (please leave password blank) input the correct user name and password, the sign in interface will pop-up. There are three models to login (figure 2.7). Figu...

  • Page 18

    July 2012 ipv38 version 1.3 18 figure 2.8 the first time you login to the camera, you might get an activex prompt as in the picture above, please click the prompt and choose run add-on, refresh and login to the camera again, then will see live video, as below: figure 2.9.

  • Page 19

    July 2012 ipv38 version 1.3 19 figure 3.0 note: if there is still no live video after you run activex, and a red cross shows in the center of the screen, or even just a black screen, please try to enable the activex options of ie security settings. (did you install the activex app from step 4 in cha...

  • Page 20

    July 2012 ipv38 version 1.3 20 figure 3.1 in addition: you can also click “start” menu->“internet explorer”, choose “internet attributes “ to enter, or via “control panel” ->“internet explorer”, enter to security setting. If you allowed the activex to run, but still could not see live video, only a ...

  • Page 21

    July 2012 ipv38 version 1.3 21 figure 3.3 2.5 for mobile phone choose sign in mobile phone, and sign in. Mobile phone doesn’t support activex, so only some basic functions are available in this mode. It supports iphone, smart phone, 3g phone, etc. Normally, if the mobile phone supports network video...

  • Page 22

    July 2012 ipv38 version 1.3 22 2.6 activex mode (for internet explorer) login to the camera in activex mode, the main user interface is as below: note: there are 3 levels of users, visitor, operator, administrator, if you login with different users, the use authority is different. (see 3.11 user set...

  • Page 23

    July 2012 ipv38 version 1.3 23 status of channels: there are 9 icons at the bottom of the ui which show the status of each channel of the camera. Grey color, means there is no device connected to the main device for this channel. Green color, means the device is connected for this channel, and it wo...

  • Page 24

    July 2012 ipv38 version 1.3 24 figure 3.7 rate and resolution: rate: set video frame here, from “full-speed to 1fp/5s”. (figure 3.8). Resolution: set the resolution to be 160*120/ vga (640*480)/ qvga (320*240). (figure 3.9). Note: when doing recording, rate and resolution parameter settings is very ...

  • Page 25

    July 2012 ipv38 version 1.3 25 click to stop the live video. You can click play icon if you want to see live video again. Click to get snapshot. It will show the date and time of the snapshot you get, if you save it, you will find the snapshot file named by “snapshot_mac id_date_time”. Click to star...

  • Page 26

    July 2012 ipv38 version 1.3 26 figure 4.1 audio video settings figure 4.2 audio buffer: click this icon, it will show five numbers, which means 1/2/3/4/5 seconds buffer of audio. Reversal: click this icon to reverse (flip) the image. Click again to go back to normal. Mirror: click this icon to see a...

  • Page 27

    July 2012 ipv38 version 1.3 27 mode, bright, contrast settings figure 4.3 mode: this mode is optional, 50hz/60hz for the users who use 50hz/60hz frequency, outdoor for users who want to use the camera to monitor toward an outdoor environment. Note: the camera should be used in an indoor environment ...

  • Page 28

    July 2012 ipv38 version 1.3 28 preset settings figure 4.5 set preset position. It supports 15 preset positions. To control the camera’s rotation to a preset position, click set preset position button it will pop-up a dialog frame (figure 4.5), choose the number (1-15) you want to set it to. Note: if...

  • Page 29

    July 2012 ipv38 version 1.3 29 there are some special functions only for administrator as below: figure 4.6 3.1 multi-device settings multi-device settings this camera can support max. 9 device channels at the same time. 3.1.1 set multi-device in lan in the multi-device settings page, you can see al...

  • Page 30

    July 2012 ipv38 version 1.3 30 figure 4.7 click live video and then select to see four channels, or click to see nine channels. Figure 4.8.

  • Page 31

    July 2012 ipv38 version 1.3 31 figure 4.9 3.1.2 set multi-device for wan if you want to view cameras from the internet, you have to add these devices by ddns domain name. Make sure all these cameras you want to add have been set ddns successfully. (view 3.7 ddns service settings) and also these came...

  • Page 32

    July 2012 ipv38 version 1.3 32 click multi-device, select multi-device settings. Choose the 2nd device; fill in the 2nd camera’s alias, host, http port, user, password, click add. Set more devices in the same way, after all done, click submit. Note: the alias is optional; you can set the alias as yo...

  • Page 33

    July 2012 ipv38 version 1.3 33 figure 5.2 click live video and then select to see four channels, or click to see nine channels. In this case, you can see all the cameras from a remote position by internet, for example, if you are on a business trip, you can use the first camera’s (host camera) ddns ...

  • Page 34

    July 2012 ipv38 version 1.3 34 note: before doing an upgrade via browser, please make sure the ip camera tool of your computer could find the camera’s ip. Attention: please keep the power on during upgrading, and it’s better to use wired mode via network cable. Please don’t upgrade unnecessarily, wr...

  • Page 35

    July 2012 ipv38 version 1.3 35 figure 5.6 3.2 network settings click network, will pop-up the prompt as below: 3.3 basic network settings here you can fix the camera’s ip address; i.E., set the static ip address of the camera manually. You can also do these settings from ip camera tool. (figure 2.3)...

  • Page 36

    July 2012 ipv38 version 1.3 36 1. Control panelnetwork connectionslocal area connections (lan) support  details 2. Find the local connection icon , because you might see more than one icon, left click it, choose support  details figure 5.8.

  • Page 37

    July 2012 ipv38 version 1.3 37 figure 5.9 if you don’t know the dns server, you can set it the same as gateway. If the router supports dhcp function, you can choose “obtain ip from dhcp server” to get dynamic ip. Figure 6.0 http port: in most cases your internet service provider blocks this port (80...

  • Page 38

    July 2012 ipv38 version 1.3 38 2. Make sure the wi-fi antenna is installed. 3. Determine whether there is encryption on the wlan of router, if there is encryption, note the key somewhere as we need it in the following steps. Extra information: encryption is another word for password and security of ...

  • Page 39

    July 2012 ipv38 version 1.3 39.

  • Page 40

    July 2012 ipv38 version 1.3 40 4. Login to the camera with the ipcamera tool or manual with your browser. (figure 2.8) 5. Click “network”>”wireless lan settings”>”scan”, please press scan 2 times, then you will find the wlan from the list, choose the one you use. (figure 6.2)..

  • Page 41

    July 2012 ipv38 version 1.3 41 figure 6.1.1 figure 6.2.

  • Page 42

    July 2012 ipv38 version 1.3 42 please note that the (tree view) menu (figure 6.1.1) can look different on different computer systems depending on the resolution of the screen used. Figure 6.1.1 shows that we had to scroll over with our mouse and click “network” inside the tree view on the left and t...

  • Page 43

    July 2012 ipv38 version 1.3 43 figure 6.3 figure 6.4 figure 6.5.

  • Page 44

    July 2012 ipv38 version 1.3 44 3.5 adsl settings (most users won`t need to use this option) when connected to the internet through adsl directly, you can enter the adsl username and password obtained from isp. Figure 6.6 figure 6.7 3.6 upnp settings if we want to be able to see our camera live video...

  • Page 45

    July 2012 ipv38 version 1.3 45 figure 6.8 select it and click submit, then the camera will support upnp port forwarding automatically. It’s helpful for using ddns (viewing live video from outside our network). As soon as you have enabled upnp in you router, please proceed with the next steps. Figure...

  • Page 46

    July 2012 ipv38 version 1.3 46 figure 7.1 third party ddns if you use third party ddns, please choose the server you use, such as “3322.Org” or “dyndns.Org” as below: figure 7.2 figure 7.3 you have to register an account first, enter the user, password, and host. Note : only one ddns can be chosen, ...

  • Page 47

    July 2012 ipv38 version 1.3 47 3.7.1 to change the camera’s port. Open the ip camera tool from your desktop select the ebode camera (it will turn blue) and right-mouse click and choose network configuration. The default port of camera is “80”, please change “80” to any other one you like, such as “8...

  • Page 48

    July 2012 ipv38 version 1.3 48 afterwards! Please save this manual for additional features. The following steps in this manual are only needed if the camera is not accessible from outside the network, or if you want to use additional features. If it didn’t succeed, it is most likely that upnp is not...

  • Page 49

    July 2012 ipv38 version 1.3 49 next, type in ‘ipconfig’ and press enter. Please refer to below image..

  • Page 50

    July 2012 ipv38 version 1.3 50 finally, you can see the default gateway address, as shown in the image below. Now we know the default gateway address we only need to know the username and password of your router. Some routers have a sticker on the bottom with the factory username and password, other...

  • Page 51

    July 2012 ipv38 version 1.3 51 3. The next screen is the interface of your router. Please note that each brand of router has its own interface. This is just an example. 4. Select nat setup. Please note that for each brand this can have a different name for nat setup. Portforward.Com contains more in...

  • Page 52

    July 2012 ipv38 version 1.3 52 6. Now we have to let the router know, on which port the camera is located. Service name: give the camera a recognizable name, i.E. Ebode ip cam protocol: select tcp public port: you’ve checked this earlier on, please enter the right port for your camera (you can alway...

  • Page 53

    July 2012 ipv38 version 1.3 53 now go to the ddns status from step 3.7.2 and check if it says ‘succeed’. You should now be able to login to the camera from remote access. However, we showed you one example, there are many different kinds of routers, therefore it’s difficult to show fixed steps for e...

  • Page 54

    July 2012 ipv38 version 1.3 54 figure 7.6 dlink: 1. Login the router. 2. Choose “advanced”, select “virtual servers” 3. Input the port, ip address, protocol, then click save. Note: the “public port” & “private port” should be the same as camera’s port, choose the protocol to be “both”. Figure 7.7 no...

  • Page 55

    July 2012 ipv38 version 1.3 55 3.8 system settings figure 8.0 3.8.1 device info you can find the information about device id, firmware version, embedded web ui version, alias, alarm status, ddns status, upnp status and msn status. Figure 8.1 3.9 alias settings default device name is anonymous. You s...

  • Page 56

    July 2012 ipv38 version 1.3 56 figure 8.3 figure 8.4 3.11 users settings eight accounts are acceptable for this system. Here you can set the user names and password as administrator, operator or visitor, with permission for them as below: visitor: in this mode, you can only view. (details 2.7). Oper...

  • Page 57

    July 2012 ipv38 version 1.3 57 3.12 pan, tilt, (ptz) settings (note, there is no zoom feature on this model) figure 8.6 1. Go center on boot: the camera rotates to the center automatically when it starts. 2. Pt speed: set pan/tilt speed. 3. Upward patrol speed: set the speed of cruising upward. 4. D...

  • Page 58

    July 2012 ipv38 version 1.3 58 1）backup: backup all the ip camera parameters, if you want to save all the current settings that you have set already, you can click submit, then all the parameters you set will be stored as a parameters bin file. 2）restore: restore all the ip camera parameters, if you...

  • Page 59

    July 2012 ipv38 version 1.3 59 click system—device info to check the msn status. After you run your msn, open the chat dialog, type in the word “url?”, after a few seconds, you will get a reply for the remote access ip address for this ip camera. 3.15 other settings figure 9.0 here you can configure...

  • Page 60

    July 2012 ipv38 version 1.3 60 figure 9.1 sender: make sure the sender mailbox server provider supports smtp, and the mailbox should not enable ssl or tsl encryption. Receiver: here you can set four receivers. For receiver, there is no smtp limitation. Smtp server: the sender’s smtp server. Smtp por...

  • Page 61

    July 2012 ipv38 version 1.3 61 1) cannot connect to the server. 2) network error. Please try later. 3) server error. 4) incorrect user or password. 5) the sender is denied by the server. Maybe the server needs to authenticate the user, please check and try again. 6) the receiver is denied by the ser...

  • Page 62

    July 2012 ipv38 version 1.3 62 ftp upload folder: make sure that the folder you plan to store images in exists. The camera cannot create the folder itself. Also, the folder must be erasable. Ftp mode: it supports standard (post) mode and passive (pasv) mode. Upload image now: it will upload images w...

  • Page 63

    July 2012 ipv38 version 1.3 63 figure 9.6 enter alarm service settings page to configure motion detection function. 3.18.1 motion detect armed if you enable motion detect armed, it will record and make an alarm sound when there is motion detected. Figure 9.7 after you enable motion detect armed, if ...

  • Page 64

    July 2012 ipv38 version 1.3 64 3.18.2 motion detect sensitivity you can choose level 1-10; level 10 means the most sensitive, 1 means the least sensitive. Figure 9.9 3.18.3 alarm input armed / io linkage on alarm if you want to connect external alarm devices, when it’s an alarm input device, choose ...

  • Page 65

    July 2012 ipv38 version 1.3 65 there are two options for output level. (figure 10.2). High: when chosen, the io pins work as a switch that is closed. Low: when chosen, the io pins work as a switch that is switching off. Figure 10.2 3.18.4 io pins for io alarm linkage figure 10.3 i/o pins: 1 output 2...

  • Page 66

    July 2012 ipv38 version 1.3 66 scheduler here you can set the camera alarm during the time you set. Choose scheduler and set the date & time range. (figure 10.5) from monday to sunday, and every day divided into 24 hours, each hour divided into 4 quarters. Left click the frame of the time range, it ...

  • Page 67

    July 2012 ipv38 version 1.3 67 (figure 10.4). Note: each alarm only lasts for approx one minute, all the above functions for motion detection triggered only. Rec automatically and save to pc when you enable motion detect and open the camera monitoring page on the pc, if there is an alarm triggered, ...

  • Page 68

    July 2012 ipv38 version 1.3 68 figure 11.1 3.21 server push mode (for safari, firefox, google browser) choose server push mode, login the camera, you will see the main user interface as below: figure 11.2 note: server push mode does not support activex. Play, stop, record, audio, talk, multi-device ...

  • Page 69

    July 2012 ipv38 version 1.3 69 3.22 sign in mobile phone if you are using a mobile phone, choose sign in mobile phone, login to the camera, you will see the main user interface as below: figure 11.3 note: mobile phone mode doesn’t support activex. In mobile phone mode, it only supports some simple f...

  • Page 70

    July 2012 ipv38 version 1.3 70 3.23 compatible apps for mobile devices recently we introduced our own ebode app for the ip camera. With this app you can remotely view and control your ebode ip camera from your ipad®, iphone® or ipod touch®, wherever you are*. Go to the app store to download the ipvi...

  • Page 71

    July 2012 ipv38 version 1.3 71 4.0 appendix 4.1 frequently asked questions note: for most problems you might encounter, please check network connections first. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network co...

  • Page 72

    July 2012 ipv38 version 1.3 72 4.1.7 couldn’t find the shortcut on desktop after install ip camera tool if you use windows 7 or vista, and you could not find the shortcut on desktop after installing the ip camera tool, please check if the path of the tool port to is correct. For example, was it was ...

  • Page 73

    July 2012 ipv38 version 1.3 73 4.1.15 how to register an account from ddns web you can enter http://www.Dyndns.Com and register an account. 4.1.16 pop-up the prompt” fail to connect to the device…”? This prompt only appears in the case of using multiple cameras. When you set multiple cameras, and th...

  • Page 74

    July 2012 ipv38 version 1.3 74 5.0 specifications model ip vision 38 image sensor sensor 1/4” color cmos sensor resolution 640 x 480 pixels (300k pixels) ir lens f: 6.0mm, f 2.0 (3.6mm lens optional) viewing angle 60 degree (3.6mm lens is 90degree) minimum illumination 0.5lux @ f2.0 video / image se...

  • Page 75

    July 2012 ipv38 version 1.3 75 6.0 obtaining technical support we hope your experience with your ip network camera is enjoyable, but if you experience any issues or have any questions that this user’s guide has not answered, please visit www.Ebodeelectronics.Eu or e-mail info@ebodeelectronics.Eu . T...

  • Page 76: Declaration Of Conformity

    July 2012 ipv38 version 1.3 76 declaration of conformity hereby, ebode declares that this ipv38 is in compliance with the essential requirements and other relevant provisions of the following directives: 1) directive 1999/5/ec of the european parliament and of the council of 9 march 1999 on radio eq...

  • Page 77

    July 2012 ipv38 version 1.3 77 declaration of conformity to r&tte directive 1999/5/ec for the european community, switzerland, norway, iceland and liechtenstein product category: general consumer (category 3). English: this equipment is in compliance with the essential requirements and other relevan...

  • Page 78

    July 2012 ipv38 version 1.3 78 also available from ebode: lightspeaker the next bright idea the unique ebode lightspeaker tm cleverly combines low consumption led lighting with wireless sound in one easy ‘plug and play’ system that can be hidden away in a lampshade or light fitting. Install it into ...

  • Page 79

    July 2012 ipv38 version 1.3 79 also available from ebode: home automation modules ebode offers a wide range of home automation products and solutions which help you control your ‘electrical environment’. The home automation modules are ideal to (remotely) control blinds/rollers, home cinema screen, ...

  • Page 80

    July 2012 ipv38 version 1.3 80 www.Ebodeelectronics.Eu.