ECM Classika PID Service Manual - page 31
ENGLISH
Instruction manual CLASSIKA II / CLASSIKA PID
30
11 TROUBLESHOOTING
Problem
Possible Cause
Troubleshooting
The grind is not fine enough
Use a finer grind.
Tamp the ground coffee more firmly.
Reduce the brewing pressure.
The coffee is too old.
Use fresh coffee
There is too much chlorine in the
water.
Use a chlorine filter.
The amount of ground coffee is not
enough.
Use the right coffee amount:
Approx. 7 g – 9 g (1/4 ounce) of
coffee for each cup.
Little or no crema on top of the
coffee
The shower screen is dirty.
Clean the brewing group.
The grind is too fine.
Increase the grinding degree.
Tamp the ground coffee only
slightly.
Increase the brewing pressure.
Sparse coffee dispensing, only drop
by drop
There is too much ground coffee.
Use approx. 7 g – 9 g (1/4 ounce) of
coffee for every cup.
The grind is not fine enough.
Reduce the grind.
The coffee is old.
Use fresh coffee.
The amount of ground coffee is not
enough.
Use approx. 7 g – 9 g of coffee for
each cup.
Weak “body”
The shower screen is dirty.
Clean the shower screen.
The coffee beans are improper.
Use another coffee bean.
The setting of the coffee grinder is
not suited for the coffee beans in
use.
Adjust the coffee grinder (When
changing the coffee beans, changing
the grind may also be necessary.)
Foam instead of crema
The green control lamp is switched
off: there is not enough water in the
water tank.
Refill water.
Water was refilled; the orange
control lamp is switched off.
Switch on/off the machine.
Make sure that the floater in the
water tank is in the correct position.
(The side of the floater with the
magnet point should face towards
the inside of the machine. The
floater itself should be inserted with
the magnet point on the upper part
of the floater side.)
The machine is switched on, but the
machine does not start to work.
The water tank is not fixed properly.
Fix the water tank properly.
Portafilter is not fixed properly.
Fix the portafilter properly.
Portafilter/ brewing group is
dripping
Group gasket is broken.
Change the group gasket and
shower screen.
If the machine will not be used for a long period of time, it is recommended to
.. clean the brew group (see instructions on page 26). Afterwards, please do not clamp the portafilter back into the
group.
.. empty the boiler. Switch the machine off (power switch in lower position) and open the hot water dispenser. Due to
the boiler pressure, the boiler water is now discharged by the hot water dispenser. Close the steam/ hot water handle
or the hot water lever valve again after emptying the boiler. To restart the machine, see chapter “First use”.
How to froth milk like a “barista”
• If possible, use cold and fresh milk with a fat content of 3.5 %. Even homogenised milk is suitable- if you prefer.
• Use a frothing container (made of metal) with a minimum volume of 0.5 litres. The size of the container should
not be too wide. A narrow and high container is perfect.