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Ecobee ecobee4 Install Manual

Summary of ecobee4

  • Page 1

    How to install your ecobee4.

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    Be happy you have joined a growing community of people who want to conserve energy, save money, and do something good for our planet. Let’s get started!.

  • Page 3

    Download the ecobee app for customized installation instructions. Or continue reading!.

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    Thermostat control board rc g y1 y2 o/b pek acc- acc+ w2 w1 r h c first things first. Here’s what you’ll find in the box. Ecobee smart thermostat backplate room sensor and stand power extender kit (pek) drywall plugs screws install guide (this booklet), room sensor manual, wire labels, and voice car...

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    You’ll also need these tools: drill for mounting anchors (3/16” drill bit) small flathead screwdriver phillips screwdriver hammer pencil wire stripper optional.

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    Guide 1 or guide 2? Start here to find out. The steps in this section will help you decide which install guide you’ll use to complete the installation. These icons indicate useful tips and important reminders. S tart y our ins tall.

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    On off on off step 1 power off your heating, ventilation, and air conditioning (hvac) system by using the master switch or circuit breaker box. This is important for your safety. Tip look for your master switch or circuit breaker box in the basement, attic, utility closet, or behind a wall panel nea...

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    Tip if you have a boiler, check to see that the main flame is extinguished. Confirm your system is off by turning on your heat (during winter) or your ac (during summer). Wait a few minutes—you should not feel air coming from your vents. Step 2.

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    Step 3 remove your old thermostat cover from the wall. Tip many thermostats simply pop off or unclip from the base, while others may have screws that you will need to remove..

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    L1 l2 warning high voltage 110 vac or 120 vac or 240 vac yes no does your old thermostat’s backplate have any of these indicators? Checkpoint: compatibility sadly, you might not be compatible. Great, please continue to the next page. You can double-check here: ecobee.Com/compatibility.

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    Step 4 take a picture of the wires connected to the terminals of your old thermostat. You may need to reference this photo later on. Warning ecobee4 is designed for 24vac with a 2a maximum current. Do not connect it to line (high) voltage or millivolt systems..

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    Yes no r c r h r c r h yes no checkpoint: c wire do you have a c wire connected to your old thermostat? Continue to guide 1 continue to guide 2.

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    Guide 1 install your ecobee with a c wire if you have a c wire, it will power your ecobee. You won’t need the power extender kit included in the box. Guide 1.

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    Yes no checkpoint: don’t skip ahead have you completed steps 1–4 in the ‘start your install’ section? Continue to the next page return to step 1 in ‘start your install’.

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    W/w1 y/y1 rc r c r h carefully disconnect and label the wires from your old thermostat one at a time, using the labels provided. Step 5 tip 1 if you have a jumper between rc, rh, or r, leave it alone. Only label the wires that run from your wall into a terminal block. Tip 2 to install accessories (h...

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    R c r c r h w/w1 y/y1 unscrew the mounting plate of your old thermostat to remove it from the wall. Step 6 warning be careful, as some thermostats may contain mercury. Recycle your old thermostat safely with your local hazardous waste facility..

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    Or rc g y1 y2 o/b pek acc- acc+ w2 w1 r h c step 7 decide if you want to use the trim plate with your ecobee. The trim plate is useful if you want to hide marks or holes left on the wall by your old thermostat..

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    Step 8: optional if using the trim plate, align the mounting holes on the trim plate and backplate and press them into place together..

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    Rc g y/y1 w/w1 c step 9 pull the wires through the hole in the middle of the backplate and then attach the backplate to the wall using the drywall anchors and screws provided. Tip use a 3/16” drill bit to drill a hole for the drywall plugs..

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    Yes no acc- acc+ w2 w1 r h c rc g y1 y2 o/b pek acc- acc+ w2 w1 r h c rc g y1 y2 o/b pek r g c w /w1 y/y1 r h r g c w /w1 y/y1 no yes or do you have more than one r wire? (that includes r, r c , and r h ) insert your wires: insert your single r, r c , or r h wire into the r c terminal. R or r c r c ...

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    Rc g y1 y2 o/b pek acc- acc+ w2 w1 r h c r c g c w /w1 y/y1 step 10 insert your remaining wires into the side (not the front) of their corresponding terminal blocks. Tip press the terminal block levers to insert the wires more easily..

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    Tug on the wires gently to ensure they are securely connected. Tip when a wire has been connected correctly, the lever on that block will lower. Step 11.

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    Step 12 carefully push any excess wires back into the hole and ensure there are no drafts coming from the hole(s) in the wall. Tip large holes behind your thermostat will affect temperature readings. Prevent drafts by covering the hole(s)..

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    Step 13 gently press your ecobee into the backplate until it ‘clicks’ into place. Tip if the thermostat ‘rocks’ or is not flush with the wall, be sure the excess wires are pushed all the way into the wall..

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    On off on off turn the power to your hvac system back on using the master switch or at the circuit breaker box. Step 14.

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    Hi step 15 say hi to your new ecobee! The screen will power on and guide you through the setup and registration. Tip if your thermostat does not power on, please see the troubleshooting tips in the ‘extras’ section..

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    Congratulations, you did it! To complete your setup, follow the instructions on your ecobee screen. All done!.

  • Page 31

    Install your ecobee without a c wire if you don’t have a c wire, you’ll need to use the power extender kit (pek) included to reliably power your ecobee. Guide 2.

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    Yes no checkpoint: don’t skip ahead have you completed steps 1–4 in the ‘start your install’ section? Continue to the next page return to step 1 in ‘start your install’.

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    R c r h r c r h no yes yes no continue to the next page the power extender kit will work with your system! The power extender kit requires your system to have the following wires: 4 wires: w/w1, y/y1, g, and r (or rc or rh) or 3 wires: y/y1, g, and r (or rc or rh) checkpoint: 3 or 4 wires do you hav...

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    Ecobee wire labels label wires at your: thermostat control board step 5 take your power extender kit, wire labels, tools, your smartphone, and go to your hvac system. Tip your hvac system can most often be found in your basement or your attic..

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    Control board y w g c r step 6 open your hvac system’s cover to reveal the control board. Warning hvac systems contain high voltage wires. Use caution when working with the control board..

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    Y w g c r step 7 take a picture of the wires connected to your control board. You may need to reference this photo later on..

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    Y w g c r w y g r step 8 label only the r, y or y1, g, and w or w1 wires with the matching labels provided. If you have more than one wire going into these terminals, only label those going to your thermostat. Tip if you have wires connected to both r c and r h terminals at the control- board you ma...

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    W y r y w g c r g y w g c r step 9 disconnect the wires labeled r, y, g, and w from the control board..

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    R g y w w g y r step 10 connect the wires you disconnected from the control board into their matching gray terminal blocks on the power extender kit. Tip press the buttons to insert the wires more easily..

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    R g y w g y r w step 11 tug on the wires gently to ensure they are securely connected. Tip when a wire has been connected correctly, the button on that block will lower..

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    Y w g c r r g y w y w g c r step 12 connect the five white wires coming out of your power extender kit to their corresponding terminals on the control board. Tip once again, tug on the wires gently to ensure they are securely connected..

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    Before after before after checkpoint: power extender kit check that you have installed the power extender kit correctly. It should be installed between your thermostat wiring and your control board..

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    Tip make sure your hvac panel is fully closed. Some systems will not turn on if the cover panel has not been closed properly. Step 13 mount the power extender kit inside your hvac system, taking care not to strain the wires. Close the hvac cover panel securely and return to your thermostat..

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    W/w1 y/y1 rc r c r h step 14 back at your thermostat: carefully disconnect and label the wires from your old thermostat one at a time, using the labels provided. Tip if you have a jumper between rc, rh, or r, leave it alone. Only label the wires that run from your wall into a terminal block..

  • Page 45

    R c w/w1 y/y1 r c r h unscrew the mounting plate of your old thermostat to remove it from the wall. Step 15 warning be careful, as some thermostats may contain mercury. Recycle your old thermostat safely with your local hazardous waste facility..

  • Page 46

    Or rc g y1 y2 o/b pek acc- acc+ w2 w1 r h c step 16 decide if you want to use the trim plate with your ecobee. The trim plate is useful if you want to hide marks or holes on the wall left by your old thermostat..

  • Page 47

    If using the trim plate, align the mounting holes on the trim plate and backplate and press them into place together. Step 17: optional.

  • Page 48

    Rc g y/y1 w/w1 c step 18 pull the wires through the hole in the middle of the backplate and then attach it to the wall using the drywall anchors and screws provided. Tip use a 3/16” drill bit to drill a hole for the drywall plugs..

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    Rc g y1 y2 o/b pek acc- acc+ w2 w1 r h c r c r h g c w /w1 pek y/y1 step 19 remove the rc, c, and pek labels from the label sheet and attach them to the wires as shown below: r/rc/rh rc g c y pek.

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    Tip press the terminal block levers to insert the wires more easily. Rc g y1 y2 o/b pek acc- acc+ w2 w1 r h c r c r h g c w /w1 pek y/y1 step 20 first, connect these 3 wires as shown: rc, c, pek then, connect any remaining wires to their corresponding terminal..

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    Acc- acc+ w2 w1 r h c rc g y1 y2 o/b pek r c r h g c w /w1 pek y/y1 yes no continue to the next page did you connect the correct wires to the rc, c, and pek terminals, as shown below? Checkpoint: don’t skip ahead return to step 19.

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    Tip when a wire has been connected correctly, the lever on that block will lower. Step 20 tug on the wires gently to ensure they are securely connected..

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    Carefully push any excess wires back into the hole and ensure there are no drafts coming from the hole(s) in the wall. Step 21 tip large holes behind your thermostat will affect temperature readings. Prevent drafts by covering the hole(s)..

  • Page 54

    Step 22 gently press your ecobee into the backplate until it ‘clicks’ into place. Tip if the thermostat ‘rocks’ or is not flush with the wall, be sure the excess wires are pushed all the way into the wall..

  • Page 55

    On off on off turn the power to your hvac system back on using the master switch or at the circuit breaker box. Step 23.

  • Page 56

    Hi step 24 say hi to your new ecobee! The screen will power on and guide you through the setup and registration. Tip if your thermostat does not power on, please see the troubleshooting tips in the ‘extras’ section..

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    All done! Congratulations, you did it! To complete your setup, follow the instructions on your ecobee screen..

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    In here you’ll find: extras — troubleshooting — meet your ecobee — wiring diagrams — warranty and legal extr as.

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    1. Check that all wires are properly inserted into the terminal blocks at the thermostat. Tug on the wires to ensure they are not loose. If your ecobee doesn’t turn on, please try these steps: troubleshooting 2. Make sure your hvac cover pan- el is closed. Some systems will not turn on if the cover ...

  • Page 61

    R rc pek acc- acc+ w2 w1 r h r c r h g c w /w1 pek y/y1 g y1 y2 o/b c 3. If you have only one r wire (ei- ther r, r c , or r h ), make sure it’s inserted into the rc terminal. 4. If you installed the power extender kit, make sure you inserted the wires into the correct terminals: ecobee support is h...

  • Page 62

    Slider to adjust temperature humidity system mode indoor temperature weather quick changes voice control meet your ecobee here’s what you’ll see on the home screen: menu.

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    Meet your ecobee system mode shows your current ecobee setting (heat/cool/auto/off). Humidity shows the indoor humidity in your home. Indoor temperature shows the indoor temperature in your home. Slider to adjust temperature slide the bubble up or down to adjust your preferred temperature . And here...

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    Heat your system is in heat mode. A white icon means your system is off. An orange icon means your system is running. Cool your system is in cool mode. A white icon means your system is off. A blue icon means your system is running. Fan your fan is currently running. Auto your system is in auto mode...

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    2 home menu away menu (with notification) quick changes weather registration vacation system settings schedule custom 1 (of 5) about alerts and reminders sleep comfort settings comfort settings voice more common icons you’ll find: menu home screen voice control microphone off push to talk.

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    Rc g y1 y2 o/b pek acc- acc+ w2 w1 c r h y1 y2 c y1 y2 w1 w2 r c g wiring diagram conventional heating and cooling (up to 2 stages each). Air conditioner furnace stage 2 heat and cool, if applicable note do not connect any jumper wires between rc and rh. Ecobee does this automatically. The r wire ne...

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    Rc g y1 y2 o/b pek acc- acc+ w2 w1 c r h w2 o/b y1 y2 r c w1 o/b w2 y1 g y2 r c note do not connect any jumper wires between rc and rh. Ecobee does this automatically. The r wire needs to go into the rc terminal on your ecobee. Heat pump (air or geothermal) with auxiliary heat. Heat pump air handler...

  • Page 68

    Humidifier / dehumidifier (1-wire setup) hum/dhum c hum/dhum (24v) r c g y w furnace control board humidifier/ dehumidifier solenoid thermidistat step 1: locate the humidifier/dehumidifer control and remove the plate..

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    Note during setup, select 2-wire (acc+, acc-) accesory on the thermostat screen. Acc+ acc- w2 w1 c r h r c g y1 y2 o/b pek (24v) r c c g y w humidifier/ dehumidifier solenoid furnace control board humidifier / dehumidifier (1-wire setup) step 2: wire the humidifier/dehumidifer as shown below..

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    Humidifier / dehumidifier (2-wire setup) step 1: locate the humidifier/dehumidifer control and remove the plate. R c u u u u odt r c g y w humidifier/ dehumidifier furnace control board humidistat.

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    R c g y w u u furnace control board acc+ acc- w2 w1 c r h r c g y1 y2 o/b pek humidifier/ dehumidifier humidifier / dehumidifier (2-wire setup) step 2: wire the humidifier/dehumidifer as shown below. Note during setup, select 1-wire (acc+) accesory on the thermostat screen..

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    Rc g y1 y2 o/b pek acc- acc+ w2 w1 c r h y1 y2 r c g y2 y1 c o/b* w1 w2 r air handler air conditioner or heat pump* boiler wiring diagram boiler or radiant system with air handler and conventional cooling or heating. *stage 2 heat and cool, if applicable *reversing valve for heat pumps only note do ...

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    Rc g y1 y2 o/b pek r g y w w y g r acc- acc+ w2 w1 c r h wiring diagram power extender kit thermostat wiring. Note do not connect any jumper wires between rc and rh. Ecobee does this automatically. The r wire needs to go into the rc terminal on your ecobee..

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    Ventilator (2-wire setup) ventilator /erv/hrv ventilator timer control ventilator timer control r g r g (hi/lo) step 1: locate the ventilator timer control and remove the plate..

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    Ventilator (2-wire setup) acc+ acc- w2 w1 c r h erv/hrv r g (hi/lo) note during setup, select 2-wire (acc+, acc-) accesory on the thermostat screen. Step 2: wire the ventilator as shown below..

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    Legal approvals this product was designed and built in accordance to rohs directive 2002/95/ec and contains no hazardous substances as defined by this directive. Fcc compliance statement compliance notice: this equipment has been tested and found to comply with the limits for a class b digital devic...

  • Page 77

    2. L’utilisateur doit accepter tout brouillage radioélectrique de l’appareil, même si le brouillage est susceptible d’en comprom- ettre le fonctionnement. Cet appareil numérique de la classe b est conforme à la norme ices-003 du canada. Énoncé sur l’exposition aux fréquences radio : cet équipement e...

  • Page 78

    And workmanship under normal use and service. During the warranty period, ecobee shall, at its option, repair or replace any defective products, at no charge. Any replacement and/or repaired device are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. A p...

  • Page 79

    Contractor; or · was installed improperly. Ecobee’s sole responsibility shall be to repair or replace the product within the terms stated above. Ecobee shall not be liable for any loss or damage of any kind, including any special, incidental or consequential damages resulting, directly or indirectly...

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    770-00034 ecobee.Com support@ecobee.Com 1.877.932.6233 © 2016 ecobee, inc. All rights reserved. Ecobee and the ecobee logo are trademarks of ecobee inc., registered in the u.S. And other countries. We’re here to help. Eb-state4-01.