EZee Life EZ5S Owner's Manual - page 24
TROUBLESHOOTING
Any electromechanical device may require some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur
because the batteries are not fully charged or because the batteries are worn down and can no longer
hold a charge.
DIAGNOSTIC BEEPING SYSTEM
Your scooter has been designed with a diagnostic beeping system that will warn the user when a non-operating
condition exists. The chart below describes the potential non- operating conditions, the corresponding beeping sound
sequences, and the possible solutions. Please note that the symbol ( * ) represents a short beeping sound and the symbol
( ___ ) represents a longer beeping sound.
Beeping Sequence
Non-Operating Condition
Solution
** ___
Battery voltage is too low to operate the
scooter.
Charge the batteries. If batteries do not
take a charge then have batteries tested.
** ___ ___
Controller Malfunction
Contact an authorized provider.
** ___ ___ ___
Controller Malfunction
Contact an authorized provider.
** ___ ___ ___ ___
Controller Malfunction
Contact an authorized provider.
** ___ ___ ___ ___ ___
Throttle/ Potentiometer/Console PCB
Fault
Contact an authorized provider.
** ___ ___ ___ ___ ___ ___
Manual freewheel lever/Brake fault
Remove key, push the brake/freewheel
lever to the rear position, reinsert key.
TROUBLESHOOTING GUIDE
#
Symptom
Possible Cause
Solution
1
Scooter has no power
Batteries/Battery Case/
Ignition
Insert key, check seating of battery case, test batteries,
inspect all power source wiring
2
Scooter has power but will
not move
Brake/Motor/Throttle/Control
ler
Remove key, place freewheel lever to rear position,
and
reinsert key or call authorized provider
3
Batteries do not hold a
charge
Batteries
Conduct voltage test/load test, consider replacing
batteries
4
Batteries will not take a
charge
Batteries will not take a
charge
See #4, conduct voltage test on charger, push circuit
breaker reset button
5
Loud noise in rear of
scooter
Motor gear/Brake friction
plate
Contact an authorized provider
6
Noise in front wheel of
scooter
Bearing damage
Replace front wheel
7
Power will not shut off
after removing key
Key switch damaged
Replace key switch
8
Scooter suddenly stops on
incline
Overload self protection
system
Remove key, press circuit breaker reset button, re-
insert key and resume - do not exceed eight degree
incline
9
Scooter suddenly stops
going over bump
Battery case not seated
securely
Remove key, reseat battery case, re-insert key and
resume - ensure battery case is secure
If you are unable to determine the cause of your scooter’s symptom or you are unable to determine a
resolution then please contact an authorized provider.
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