F-SECURE CLIENT SECURITY 9.01 - S Release Note - page 8
Copyright © 2010 F-Secure Corporation. All rights reserved. Page 8 of 15
When “Quick malware scan” finds multiple infected files and the infected files are quarantined,
the “Cleaned files” counter will only increase by one regardless of how many files were
quarantined.
When spyware is found with manual scanning and quarantined, the “Cleaned files” counter will
not be updated.
When spyware is found by real-time scanning and quarantined, the “Scanned files” and
“Cleaned files” counters will not be updated.
To find out how many files were actually scanned or cleaned, refer to the scanning report and
the “Virus and spyware history” list.
E-mail scanning remains active when real-time scanning is disabled [65735]
When the user disables real-
time scanning from the product’s user interface, the “Scan and
remove viruses from e-
mails” checkbox will be grayed, indicating that e-mail scanning is also
disabled. In fact, e-mail scanning remains active independently from real-time scanning.
Workaround: in case it is required to disable both real-time and e-mail scanning, first uncheck
the “Scan and remove viruses from e-mails” checkbox, and only then uncheck the “Turn off
real-
time scanning checkbox”. Now both features will be disabled. Note that from the product’s
system tray icon it is also possible to select the “Unload” command that will disable all the
product’s protection features.
Multiple entries in “Virus and spyware history” log [65384]
When real-time scanning detects an infected file on the system and it is automatically cleaned,
two or more entries of the same file may appear in the “Virus and spyware history” log. This
happens because an application or the operating system may try to open the same infected file
multiple times, and the event of detecting the infection is logged multiple times. The extra
entries in the log can be ignored.
Files downloaded with MS Internet Explorer (IE) are reported as two files when
scanned [65082]
When a file has been downloaded with MS Internet Explorer (IE) and then scanned with manual
scanning, the number of scanned files may be reported two instead of one (as would be
expected).
This behavior is by design. It occurs because IE attaches an alternative data stream (ADS) to
the downloaded file. This ADS is invisible to the user, but the scanner also scans all ADSes of
files because they may contain malware, and the scanned ADSes are added to the scanned
files counter.
Deleted or quarantined file may remain visible [64229]
Sometimes after the product has reported of a successful removal of an infected file, the file
may still remain visible in Windows Explorer for a while.
This occurs because the file may be opened by another application or the operating system.
The file will become invisible once the other application or the operating system has closed the
file. If this does not happen, the file will be removed after restarting the computer the latest.