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Fanvil C58 User Manual

Summary of C58

  • Page 1

    Fanvil product user manual ip phone model: c58/c58p version: v.2.2.0.0 © 2005 fanvil technology co., ltd all rights reserved. This document is supplied by fanvil technology co., ltd, no part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whet...

  • Page 2: Safety Notices

    Safety notices please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device.  please use the external power supply that is included in the package. Other power supplies may cause damage to the phone, affect the be...

  • Page 3: Table Of Content

    Table of content 1 introducing c58/c58p voip phone ............................................................................. 6 1.1 t hank you for your purchasing c58/c58p.................................................................... 6 1.2 d elivery c ontent ...................................

  • Page 4

    5 c58/c58p’s other function......................................................................................... 22 5.1 a uto h anddown ............................................................................................................ 22 5.2 b an a nonymous c all .........................

  • Page 5

    8.3.2.6 time&date ................................................................................................................... 42 8.3.3 voip............................................................................................................................ 44 8.3.3.1 sip ................

  • Page 6: 1.2  Delivery Content

    1 introducing c58/c58p voip phone 1.1 thank you for your purchasing c58/c58p thank you for your purchasing c58/c58p, c58/c58p is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone’s functions not only much like a traditional phon...

  • Page 7: 1.3  Keypad

    1.3 keypad key key name function description navigation navigation key assist users for operating. In desktop, dialer, calling, desktop long pressed state they have special function. You can configure through the web page according to your patterns of use. Directory access to phone book, check the r...

  • Page 8: 1.4  Port For Connecting

    Dss keys you can configure them in the web page. 1.4 port for connecting port port name description power switch input: 5v ac, 1a wan 10/100m connect it to network lan 10/100m connect it to pc headset port type: rj-9 connector handset port type: rj-9 connector 1.5 icon introduction icon description ...

  • Page 9: 1.6  Led Introduction

    Contact dnd(do not disturb) in hand-free mode in handset mode in headset mode sms missed call call forward 1.6 led introduction table 1 programmable key leds for blf led status description steady green the object is in idle status. Slow blinking red the object is ringing. Steady red the object is ac...

  • Page 10

    Table 4 programmable key leds for mwi led status description blinking red there are new voice mails. Off there is no new voice mail. Table 5 power indication led led status description steady red power on. Fast blinking red there is an incoming call. Off power off..

  • Page 11: 2.1  Connect The Phone

    2 initial connecting and settings 2.1 connect the phone 2.1.1 connect to network step 1: connect the ip phone to the corporate ip telephony network. Before you connect the phone to the network, please check if your network can work normally. You can do this in one of two ways, depending on how your ...

  • Page 12: Power Adaptor Connection

    Step 2: connect the handset to the handset port by the handset cable in the package. Step 3: connect the power supply plug to the ac 5v adapter port on the back of the phone. Use the power cable to connect the power supply to a standard power outlet in your workspace. Step 4: push the on/off switch ...

  • Page 13

    Network as long as there is dhcp server in it. If there is no dhcp server available, phone has to be changed wan network setting to static ip or pppoe. Setting pppoe mode (for adsl connection) 1. Get pppoe account and password first. 2. Press menu->settings->advanced settings, then enter passwords, ...

  • Page 14: 3.1  Making A Call

    3 c58/c58p’s basic function 3.1 making a call 3.1.1 call device you can make a phone call via the following devices: 1. Pick up the handset, icon will be showed in the idle screen. 2. Press the speaker button, icon will be showed in the idle screen. 3. Press the headset button if the headset is conn...

  • Page 15: 3.3  Dnd

    3.3 dnd press dnd softkey to active dnd mode. Further incoming calls will be rejected and the display shows: icon. Press dnd softkey twice to deactivate dnd mode. You can find the incoming call record in the call history. 3.4 call forward this feature allows you to forward an incoming call to anothe...

  • Page 16: 3.8  Call Transfer

    Then the called will not hear you, but you can hear the called. Press it again to get the phone to normal conversation. 3.8 call transfer 1. Blind transfer during talk, press the key transf, and then dial the number that you want to transfer to, and finished by "#". Phone will transfer the current c...

  • Page 17: 4.1  Call Pickup

    4 c58/c58p’s advanced function 4.1 call pickup call pickup is implemented by simulating pickup function of pbx. It’s that, when a calls b, b rings but no answer, at this moment, c can hook off and input an appointed prefix plus b’s number, pick up a’s call and talk with a. The following chart shows ...

  • Page 18: 4.4  Click To Dial

    *3* is appointed prefix code. After making the above configuration, a can dial *3* plus b’s phone number to make the redial function. *4* is appointed prefix code. After configuration, a can dial *4* to cancel redial function. User can set prefix in random, in the case of no affecting current dialin...

  • Page 19: Memo

    To send, then send. 4) if you want to write a message, you can press new and enter message. Use the 2ab softkey to change the input method. When you input the message you want to send, press ok, then use the navigation keys to select the line from which you want to send, then send. 5) if you want to...

  • Page 20

    Intercom you can configure the key for intercom code and it is useful in an office environment as a quick access to connect to the operator or the secretary. Blf blf is also called “busy lamp field”, and it is used to prompt the user to pay attention to the state of the object than has been subscrib...

  • Page 21

     mwi  phonebook  pickup  prefix  redial  release: pressing the key, you can end the call.  sms  transfer 4. Set the type as dtmf you can configure the key as dtmf. This key function allows you to easily dial or edit dial number. 5. Set the type as url you need to match a xml phonebook addres...

  • Page 22: 5.1  Auto Handdown

    5 c58/c58p’s other functions 5.1 auto handdown 1. Press menu ->features-> enter->auto handdown-> enter. 2. Set the mode enable through the navigation key, then set time, unit is minute, then press save. 3. When the call ends, after the time that you have set, the phone will back to the idle interfac...

  • Page 23: 5.6  Call Completion

    Enable, you also need to set interval and times, and then press save. 3. After enable auto redial, calling out someone, if he is in busy, it will pop up a prompt box whether to auto redial, press ok, the phone will call out him according the interval and times that you set. 5.6 call completion 1. Pr...

  • Page 24: 6.1  Keyboard

    6 c58/c58p’s basic settings 6.1 keyboard 1. Press menu ->settings-> enter->basic settings-> enter->keyboard->enter. 2. There are four items: dss key settings, programmable keys, desktop long pressed, softkey, you can set up respectively on them. Press the key enter to the interface, then use the nav...

  • Page 25: 6.6  Greeting Words

    2. You have two options to choose: auto and manual, use the navigation keys to choose, then press save. 6.6 greeting words 1. Press menu ->settings-> enter->basic settings-> enter->greeting words->enter. 2. You can enter the message and press save, it will display in the phone screen when the phone ...

  • Page 26: 7.1  Accounts

    7 c58/c58p’s advanced settings 7.1 accounts press menu->enter->advanced settings, and then input the password to enter the interface, the default password is 123. You can set it through the web page. Then choose account then press enter, you can do some sip settings. 7.2 network press menu->enter->a...

  • Page 27: 8  Web Configuration

    8 web configuration 8.1 introduction of configuration 8.1.1 ways to configure c58/c58p has three different ways to different users.  use phone keypad.  use web browser (recommendatory way).  use telnet with cli command. 8.1.2 password configuration there are two levels to access to phone: root le...

  • Page 28: Basic

    After you configure the ip phone, you need click save button in config under maintenance in the left catalog to save your configuration. Otherwise the phone will lose your modification after power off and on. 8.3 configuration via web 8.3.1 basic 8.3.1.1 status.

  • Page 29: Status

    Status field name explanation network shows the configuration information on wan and lan port, including the connect mode of wan port (static, dhcp, pppoe), mac address, the ip address of wan port and lan port, on or off of dhcp mode of lan port and bridge mod accounts shows the phone numbers provid...

  • Page 30

    Choose static ip mode, click【next】can config the network and sip(default sip1)simply, also can browse too. Click【back】can return to the last page. Ip address input the ip address distributed to you. Subnet mask input the netmask distributed to you. Ip gateway input the gateway address distributed to...

  • Page 31

    Display name set the display name. Server address input your sip server address. Server port set your sip server port. Authentication user input your sip register account name. Authentication password input your sip register password. Sip user input the phone number assigned by your voip service pro...

  • Page 32: Call Log

    Service name it will be provided by isp. User input your adsl account. Password input your adsl password. Notice: click【finish】button after finished your setting, ip phone will save the setting automatically and reboot, after reboot, you can dial by the sip account. 8.3.1.3 call log you can query al...

  • Page 33: Language

    8.3.1.4 language language field name explanation language set the language of phone, english is default. Greeting words the greeting words will display on lcd when phone is idle. It can support 12 chars. The default chars are voip phone. Notice: the maximal length of the greeting message is sixteen ...

  • Page 34: Network

    8.3.2 network 8.3.2.1 wan wan status active ip address the current ip address of the phone. Current subnet mask the current netmask address. Mac address the current mac address of the phone. Current ip gateway the current gateway ip address..

  • Page 35

    Please select the proper network mode according to the network condition. C58/c58p provide three different network settings:  static: if your isp server provides you the static ip address, please select this mode, and then finish static mode setting. If you don’t know about parameters of static mod...

  • Page 36: Lan Config

    1) click “apply” button after finished your setting, ip phone will save the setting automatically and new setting will take effect. 2) if you modify the ip address, the web wills not response by the old ip address. Your need input new ip address in the address column to logon in the phone. 3) if net...

  • Page 37

    Data stream from the wan port to the lan port of the phone. Enable bridge mode select bridge mode or not: if you select bridge mode, the phone will no longer set ip address for lan physical port,lan and wan will join in the same network. Click “apply”, the phone will reboot. Notice: when lan ip or b...

  • Page 38: Qos Configuration

    In chart 1, there is a layer 2 that switches without setting vlan. Any broadcast frame will be transmitted to the other ports except the send port. For example, a broadcast information is sent out from port 1 then transmitted to port 2,3and 4. In chart 2, red and blue indicate two different vlans in...

  • Page 39

    (qos) settings enable dscp enable dscp by selecting it. Sip dscp specify the value of the sip dscp. Audio rtp dscp specify the value of the audio rtp dscp. Wan port vlan settings enable wan port vlan enable wan port vlan by selecting it. Wan port vlan id specify the value of the wan port vlan id, th...

  • Page 40: Service Port

    Service port field name explanation service port settings web server type specify web server type. Http port set web browser port, the default is 80 port, if you want to enhance system safety, you'd better change it into non-80 standard port; example: the ip address is 192.168.1.70. And the port val...

  • Page 41: Dhcp Service

    8.3.2.5 dhcp service dhcp service field name explanation dhcp lease table ip-mac mapping table. If the lan port of the phone connects to a device, this table will show the ip and mac address of this device. Shows the dhcp lease table， the unit of lease time is minute. Lease table name specify the na...

  • Page 42

    Leased time set the lease time of the lease table. Dns server address set the default dns server ip of the lease table; click the add button to submit and add this lease table. Select name of lease table, click the delete button will delete the selected lease table from dhcp lease table. Enable dns ...

  • Page 43: Time&date

    Time&date field name explanation simple network time protocol (sntp) settings enable sntp enable sntp by selecting it. Enable dhcp time enable dhcp time by selecting it, then the phone will automatically synchronize the standard time. Primary server set sntp primary server ip address. Secondary serv...

  • Page 44: Voip

    Daylight saving time settings enable enable daylight saving time. Offset(minutes) setup the variety length. Month setup start and end month. Week setup start and end week. Day setup start and end day. Hour setup start and end hours. Minute setup start and end minutes. Manual time settings notice: yo...

  • Page 46: Sip Config

    Sip config field name explanation sip line choose line to set info about sip, there are 4 lines to choose. You can switch by【load】button. Basic settings status shows if the phone has been registered the sip server or not; or so, show unapplied. Server address input your sip server address. Server po...

  • Page 47

    Forward type select call forward mode, the default is off. Off: close down calling forward. Busy: if the phone is busy, incoming calls will be forwarded to the appointed phone. No answer: if there is no answer, incoming calls will be forwarded to the appointed phone after a specific. Always: incomin...

  • Page 48

    Conference number specify the network conference number, please contact your system administrator for the network conference number. Registration expire(s) set expire time of sip server register, default is 60 seconds. If the register time of the server requested is longer or shorter than the expire...

  • Page 49

    Will send message to the server, and the server will turn off the function immediately. No answer cfwd on code set the no answer cfwd on code, when you choose to enable the on answer forward function on your phone, it will send message to the server, and the server will turn on the function immediat...

  • Page 50

    Enable prack enable or disable sip prack function, suggest use the default config. Enable long contact set more parameters in contact field; connection with sem server. Convert uri convert # to %23 when send the uri. Dial without registered set call out by proxy without registration; ban anonymous c...

  • Page 51

    Click to talk set click to talk (need practical software support). Enable blf list enable blf list by selecting it, blf list is a function which can monitor the group status, it is not one to one monitoring, but the information feedback from the server to decide which blf list will monitor. Blf list...

  • Page 52: Iax2 Config

    8.3.3.2 iax2 iax2 config field name explanation status shows if the phone has been registered the iax2 server or not. Server address input your iax2 server address. Server port set your iax2 server port, the default is 4569. Account input your iax2 register account name. Password input your iax2 reg...

  • Page 53

    Echo test number set echo test number. If iax2 server supports echo test, and echo test number is non- numeric, system could set an echo test number to replace the echo test text. So user can dial the numeric number to test echo voice test. This function is provided with server to make endpoint to t...

  • Page 54: Stun

    Stun field name explanation simple traversal of udp through nats (stun) settings stun nat traversal shows stun nat transverse estimation, true means stun can penetrate nat, while false means not. Server address set your sip stun server ip address. Server port set your sip stun server port. Blinding ...

  • Page 55

    Notice: sip stun is used to realize sip penetration to nat. If your phone configures stun server ip and port (default is 3478), and enable sip stun, you can use the ordinary sip server to realize penetration to nat. 8.3.3.4 dial peer this functionality offers you more flexible dial rule, you can ref...

  • Page 56: Dial Peer

    Dial peer field name explanation phone number there are two types of matching conditions: one is full matching, the other is prefix matching. In the full matching, you need input your desired phone number in this blank, and then you need dial the phone number to realize calling to what the phone num...

  • Page 57

    4) rep: it means that phone will replace the number with length and number appointed. You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule. Call mode select different signal protocol, sip or iax2 suffix set suffix, this i...

  • Page 58: Phone

    You need set phone number, alias and delete length. Phone number is xxxt and alias is rep: xxx if your dialed phone number starts with your set phone number, the first digits same as your set phone number will be replaced by the alias number specified and new phone number will be send out. When you ...

  • Page 59: Audio Configuration

    Audio configuration field name explanation first codec the first preferential dsp codec: g.711a/u, g.722, g.723, g.729. Second codec the second preferential dsp codec: g.711a/u, g.722, g.723, g.729. Third codec the third preferential dsp codec: g.711a/u, g.722, g.723, g.729. Fourth codec the forth p...

  • Page 61: Feature

    Feature field name explanation do not disturb select dnd, the phone will reject any incoming call, the callers will be reminded by busy, but any outgoing call from the phone will work well. Ban outgoing if you select ban outgoing to enable it, and you cannot dial out any number. Enable call transfer...

  • Page 62

    Intercom mute enable intercom tone if the incoming call is intercom call, the phone plays the intercom tone. Enable intercom barge enable intercom barge by selecting it, the phone auto answers the intercom call during a call. If the current call is intercom call, the phone will reject the second int...

  • Page 63

    Action url settings specify the action url that record the operation of phone; send this corresponding information to server, url: http://internalserver /filename.Xml? (internal server is server ip. Filename is name of xml that contains the action message). Block out settings block out set add/delet...

  • Page 64: Dial Plan Configuration

    Dial plan configuration field name explanation basic setting press "#" to send set enable/disable the phone ended with “#” dial. Dial fixed length specify the fixed length of phone ending with. Send after （3-30） seconds set the timeout of the last dial digit. The call will be sent after timeout. Pre...

  • Page 65

    * match any single digit that is dialed. . Match any arbitrary number of digits including none. Tn indicates an additional time out period before digits are sent of n seconds in length. N is mandatory and can have a value of 0 to 9 seconds. Tn must be the last 2 characters of a dial plan. If tn is n...

  • Page 66: Contact

    Contact field name explanation phonebook table name shows the name corresponding to the phone number. Shows the detail of current phonebook. Notice: the maximum capability of the phonebook is 500 items, you can select many or a contact to add to group and add to blacklist, and delete many or a conta...

  • Page 67

    Name specify the name corresponding to the phone number. Office number specify the office number. Mobile number specify the mobile number. Other number specify the other number. Ring type specify the ring type for the phone number. Line specify the sip line for the each number. Group setting select ...

  • Page 68

    8.3.4.5 remote contact you need to match a xml phonebook address and you can directly access to the corresponding remote phonebook on the phone. For example: set the phonebook name as fanvil, server url is tftp://192.168.1.3/admin/phonebook/index.Xml. Or set the phonebook name as ldap, server url is...

  • Page 69: Function Key

    Dial, if you want to finish the talk, press hang-up. 8.3.5 function key 8.3.5.1 function key function key field name explanation contrast set contrast of screen. Enable backlight set enable/disable backlight. Line key settings line: select auto, sip1, sip2 or iax2 in function key type. After you set...

  • Page 70

    Key show the function key's serial number. Type memory key: settings can be stored in key storage for each number, the standby or off-hook, select the function keys on the keyboard can call this number. Line, set the dial mode (auto, sip1, sip2, iax2).Key event functions, monitor state. Dtmf: in the...

  • Page 71: Softkey

    8.3.5.2 softkey softkey you can configure different functions in different screens for every softkey..

  • Page 72: Maintenance

    8.3.6 maintenance 8.3.6.1 auto provision fanvil endpoint supports pnp and dhcp and phone flash to obtain the parameters. The pnp and dhcp and phone flash are all deployed, endpoint will go by the following process to try to obtain the server address and other parameters, when it boots up: dhcp optio...

  • Page 73: Auto Provision

    Auto provision field name explanation auto update setting current config version show the current config file’s version. If the version of the configuration downloaded is higher than the version of the running configurations, the auto provision would upgrade, or stop here. If the endpoints confirm t...

  • Page 74

    When it boots up. Any sip server understanding that message will reply with a sip notify message containing the auto provisioning server url where the phones can request their configuration. Pnp server specify the pnp server. Pnp port specify the pnp server. Pnp transport specify the pnp transfer pr...

  • Page 75: Syslog Configuration

    Level 3---error: the error will affect your system working. Level 4---warning: there are some potential dangers. But your system can work. Level 5---notice: your system works well in special condition, but you need to check its working environment and parameter. Level 6---info: the daily debugging i...

  • Page 76: Config Setting

    8.3.6.3 config config setting field name explanation save configuration you can save all changes of configurations. Click the save button, all changes of configuration will be saved, and be effective immediately. Backup configuration right clicks on “right click here…” and select “save target as con...

  • Page 77: Update

    Update field name explanation web update web update click the browse button, find out the config file saved before or provided by manufacturer, download it to the phone directly, press “update” to save. You can also update downloaded update file, logo picture, ring, mmiset file by web. Tftp/ftp upda...

  • Page 78

    1. Application update: download system update file. 2. Config file export: upload the config file to ftp/tftp server, name and save it. 3. Config fie import: download the config file to phone from ftp/tftp server. The configuration will be effective after the phone is reset. 4. Phone book export (.V...

  • Page 79: Access Configuration

    Access configuration field name explanation keyboard password set the password for entering the setting menu of the phone by the phone‘s key board. The password is digit. This table shows the current user existed. User set account user name. User level set user level, root user has the right to modi...

  • Page 80: Security

    8.3.6.6 reboot if you modified some configurations which need the phone’s reboot to be effective, you need click the reboot, then the phone will reboot immediately. Notice: before reboot, you need confirm that you have saved all configurations. 8.3.7 security 8.3.7.1 web filter web filter user could...

  • Page 81: Firewall Configuration

    Column, and click add to add this ip segment. You can also click delete to delete the selected ip segment. Web filter setting select it or not to enable or disable web filter. Click apply to make it effective. Notice: do not set your visiting ip outside the web filter range, otherwise, you cannot lo...

  • Page 82

    Packets. Each kind of list could be added 10 items. We will give you an instance for your reference. Field name explanation enable input rules select it to enable input rules. Enable output rules select it to enable output rules. Input / output specify current adding rule by selecting input rule or ...

  • Page 83

    Dmz config: in order to make some intranet equipment support better service for extranet, and make internal network security more effectively, these equipment open to extranet need be separated from the other equipment not open to extranet by the corresponding isolation method according to different...

  • Page 84: Nat Configuration

    Nat configuration field name explanation ipsec alg it is an encryption technology. Select it to enable ipsec alg, the default is enabled. Ftp alg ftp is a service of connection layer which can transform intranet ip into extranet ip when intranet ip is sending out packet. Select it to enable ftp alg,...

  • Page 85

    8.3.7.4 vpn this web page provides us a safe connect mode by which we can make remote access to enterprise inner network from public network. That is to say, you can set it to connect public networks in different areas into inner network via a special tunnel..

  • Page 86: Vpn Configuration

    Vpn configuration field name explanation vpn ip shows the current vpn ip address. Select l2tp. You can choose only one for current state. After you select it, you’d better save configuration and reboot your phone. Enable vpn select it or not to enable or disable vpn. Vpn server address set vpn l2tp ...

  • Page 87: Logout

    8.3.8 logout click logout， and you will exit web page. If you want to enter it next time, you need input user name and password again..

  • Page 88: 9  Appendix

    9 appendix 9.1 specification 9.1.1 hardware item c58/c58p(p) adapter (input / output) input: 100-240v output: 5v 1a wan 10/100base- t rj-45 1 port port lan 10/100base- t rj-45 1 port power consumption idle: 2.5w/active: 2.8w lcd size 128x48 74 x 28mm operation temperature 0～40℃ relative humidity 10～...

  • Page 89: Network Features

    - 89 - automatically select calling line, if one line can’t be connected, the phone can automatically switch to other line to call. 9 kinds of ring types and 3 user-defined music rings dtmf relay: support sip info, dtmf relay, rfc2833 sip application: sip call forward/transfer（blind/attended）/hold/w...

  • Page 90: Maintenance And Management

    - 90 - wan port supports main dns and secondary dns server can select dynamically to get dns in dhcp mode or statically set dns address. Support dhcp client on wan support dhcp server on lan qos with diffserv network tools in telnet server: including ping, trace route, telnet client 9.1.4 maintenanc...