1. DL manuals
  2. Fargo
  3. Printer
  4. DTC550
  5. User Manual

Fargo DTC550 User Manual

Other manuals for DTC550: Brochure, Specifications, Specifications, User Manual
Manual is about: Direct to Card Printer/Encoder

Summary of DTC550

  • Page 1

    Dtc550 direct to card printer/encoder user guide (rev. 2.8) part number: l000685.

  • Page 2

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) ii dtc550 direct to card printer/encoder user guide (rev. 2.8), property of fargo electronics, incorporated copyright © 2005 by fargo electronics, incorporated. All rights reserved. Printed in...

  • Page 3: Table of Contents

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) iii table of contents section 1: introduction _____________________________________________________ 1-1 safety messages (review carefully)______________________________________________________...

  • Page 4

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) iv time requirement ________________________________________________________________ 3-2 system requirements ______________________________________________________________ 3-2 inspection _____...

  • Page 5

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) v resolving the ribbon wrinkle problems ______________________________________________ 4-45 resolving the excessive resin printing problems _______________________________________ 4-47 resolvi...

  • Page 6

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) vi using the mag top of form option __________________________________________________ 6-43 using the ribbon tension option ___________________________________________________ 6-45 using the m...

  • Page 7

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) vii reviewing the telnet server ________________________________________________________ 7-4 network management interface _________________________________________________7-5 telnet command li...

  • Page 8

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) viii changing the dhcp setting________________________________________________________ 7-55 changing the aneg setting ________________________________________________________ 7-56 saving addre...

  • Page 9

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) ix adjusting the ribbon tension _____________________________________________________ 11-18 setting the printhead resistance____________________________________________________ 11-20 adjusting...

  • Page 10: Section 1: Introduction

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-1 section 1: introduction safety messages (review carefully) see fcc rules below. This device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1...

  • Page 11: See Safety Messages Below

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-2 see safety messages below symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Information that r...

  • Page 12: How to Use The Guide

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-3 how to use the guide the dtc550 direct to card printer/encoder user guide (rev. 2.8) is designed to provide installers and technicians with quick, efficient lookup of related procedures, c...

  • Page 13

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-4 dtc550 direct to card printer/encoder overview reviewing the dtc550 block diagram.

  • Page 14

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-5 reviewing the dtc550 block diagram (continued) motors sensors parts 1 hopper lift 9 card detection 24 card input roller 2 hopper transport 10 flipper table card 25 cleaning cartridge 3 enc...

  • Page 15

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-6 reviewing dtc550 sequence of operations the following sequence describes a dtc550 doing a dual-sided full color print job with magnetic encoding. Step process 1 the file information is rec...

  • Page 16

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-7 reviewing dtc550 sequence of operations (continued) step process 9 the encoder/flipper feed motor activates until the card is in position for encoding (a set number of steps from the flipp...

  • Page 17

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-8 reviewing dtc550 sequence of operations (continued) step process 20 the card feed motor feeds the card back to the print tof sensor. 21 repeat steps 14 to 20 for the appropriate number of ...

  • Page 18

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-9 reviewing dtc550 boot up sequence step process 1 the printer’s firmware is initialized. 2 the firmware checks for an installed ribbon. 3 the hopper is raised. 4 the fan activates and is tu...

  • Page 19

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-10 reviewing the lamination module sequence of operations the lam sequence of operations begins after printing has occurred with the card printer. Step process 1 the card is fed onto the lam...

  • Page 20

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-11 reviewing the lamination module sequence of operations (continued) step process 14 the flipper table motor activates until the flipper table is homed. 15 the flipper table clutch disengag...

  • Page 21

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 1-12 reviewing the lamination module boot up sequence step process 1 the lamination headlift turns until head up position is returned from headlift sensor. 2 the lamination ribbon motor activa...

  • Page 22: Section 2: Specifications

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-1 section 2: specifications regulatory compliances, agency listings and fcc rules the purpose of this section is to provide the user with specific information on the regulatory compliances, ...

  • Page 23

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-2 agency listings term description emc standards ce, fcc, crc c1374, en 55022 class a, fcc class a, en 55024: 1998, en 61000-3-2 and en 61000-3-3. Safety standards ul iec 60950-1 (2001), csa...

  • Page 24: Technical Specifications

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-3 technical specifications term description accepted standard card sizes cr-80 (3.370"l x 2.125"w / 85.6mml x 54mmw) cr-79 adhesive back (3.303"l x 2.051"w / 83.9mml x 52.1mmw) accepted card...

  • Page 25

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-4 technical specifications (continued) term description colors up to 16.7 million colors / 256 shades per pixel dimensions • dtc550: 10.75"h x 18.5"w x 11"d / 273mmh x 470mmw x 279mmd • dtc5...

  • Page 26

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-5 technical specifications (continued) term description input hopper card capacity: dual hopper; 200 cards (.030" / .762mm) interface usb 1.1 (full speed) memory 16 mb ram options • card lam...

  • Page 27

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-6 technical specifications (continued) term description print area • cr-79 (3.303"l x 2.051"w / 83.9mml x 52.1mmw) • cr-80: specifically, the dtc550 card printer can print an image at approx...

  • Page 28

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-7 technical specifications (continued) term description print speed – batch mode • k: 7 seconds per card/514 cards per hour* • bo: 12 seconds per card/300 cards per hour* • ymcko: 25 seconds...

  • Page 29

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-8 technical specifications term description security features card hopper lock (optional) software drivers windows 2000/xp/2003 supply voltage 100-240 vac, 3.3a (note: this product is intend...

  • Page 30: Functional Specifications

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-9 functional specifications the card printer utilizes two different, yet closely related printing technologies to achieve its direct-to-card print quality for dye-sublimation and resin therm...

  • Page 31

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-10 functional specifications (continued) function description resin thermal transfer resin thermal transfer is the print method the printer uses to print sharp black text and crisp bar codes...

  • Page 32

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-11 printer components: adjustment lever to serial interface ports component description card thickness adjustment lever adjusts the printer through feed varying card thicknesses. The setting...

  • Page 33

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-12 printer components: adjustment lever to serial interface ports (cont.) component description card cleaning cartridge automatically cleans cards for higher print quality. (note: replace th...

  • Page 34

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-13 printer components: adjustment lever to serial interface ports (cont.) component description card input hopper use the dual input hopper to load blank cards..

  • Page 35

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-14 printer components: adjustment lever to serial interface ports (cont.) component description card output hopper stores printed cards; up to 100, 30 mil cards..

  • Page 36

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-15 printer components: adjustment lever to serial interface ports (cont.) component description card supply window check the current card supply at-a-glance, without having to open the card ...

  • Page 37

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-16 printer components: adjustment lever to serial interface ports (cont.) component description power switch this switch turns the printer power on and off. Power port this port connects to ...

  • Page 38

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-17 printer components: lcd and softkey control pad the printer provides a four line, eighty (80) character lcd display that communicates helpful information about the printer's operation. • ...

  • Page 39

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-18 printer components: lcd and softkey control pad (continued) component description ready/printer open screens once the printer has finished its system check and with the print station clos...

  • Page 40

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-19 printer components: lcd and softkey control pad (continued) component description the cancel button use this button to cancel print jobs and reset the printer for the next print job. This...

  • Page 41

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-20 printer components: lcd and softkey control pad (continued) component description error screens your printer is capable of communicating two similar yet different types of message screens...

  • Page 42

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-21 printer components: print ribbons the card printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation...

  • Page 43

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-22 printer components: resin-only print ribbons resin-only print ribbons consist of a continuous roll of a single resin color. No protective overlay panel (o) is provided since resin images ...

  • Page 44

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-23 printer components: dye-sublimation/resin print ribbons type description dye- sublimation/ resin print ribbon the dye-sublimation/resin print ribbon combines the yellow (y), magenta (m) a...

  • Page 45

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-24 printer components: dye-sublimation/resin print ribbons type description ymcfkok here are the colored ribbon designations. The panels of color are displayed in the order in which they are...

  • Page 46

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-25 printer components: blank cards caution: never run cards with a contaminated, dull or uneven surface through the printer. Printing cards on this surface can lead to poor print quality and...

  • Page 47

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-26 reviewing the card lamination module danger: the printer’s lamination roller can reach temperatures exceeding 350° f (175° c). Use extreme caution when operating the laminator. Never touc...

  • Page 48

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-27 reviewing the card lamination module (continued) here is another display of the card lamination module..

  • Page 49

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-28 reviewing the lamination top cover and station component description lamination top cover opens to allow access to the lamination station, overlaminate and card path. Lamination station t...

  • Page 50

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-29 reviewing the securing latches and lamination led light component description securing latches locks the lamination station securely in place when closed. Lamination led light the laminat...

  • Page 51

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-30 reviewing the resume (pause) button component description resume (pause) button press the resume button to resume operation after an error condition is cleared. • if an error occurs, the ...

  • Page 52

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-31 reviewing the rejection card hopper and card output hopper component description rejection card hopper the rejection card hopper helps to separate potentially bad cards from a stack of go...

  • Page 53

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-32 reviewing the module and lcd display interaction term description module and lcd display interaction for ease of operation, the card lamination module works in tandem with the printer's l...

  • Page 54

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-33 reviewing the laminator temperature adjustment term description laminator temperature adjustment to change the temperature of the laminator, adjust its temperature through the lamination ...

  • Page 55: Reviewing The Overlaminates

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-34 reviewing the overlaminates important! Fargo card printers require highly specialized overlaminates to function properly. To maximize printer life, reliability, printed card quality and d...

  • Page 56

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-35 reviewing the overlaminate design term description cross reference design both polyguard and the thermal transfer film overlaminates are available in either a clear or generic secure holo...

  • Page 57

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-36 reviewing the visual security solutions verimarktm cards - 2-d holographic foil application verimarktm cards are a low cost, customized 2-d holographic foil application, that is made in t...

  • Page 58

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-37 visual security card stock - tolerances tolerance of base foil placement will equal +/- .010" from the nearest edges of the card tolerance of layered foil will equal +/- .010" verimarktm ...

  • Page 59

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-38 fluorescing panel – application specifications inserting fluorescent text step procedure 1 create fluorescent text in the body of an image by creating a text string which begins with a ~t...

  • Page 60

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 2-39 insert fluorescent image step procedure 1 save a 1-bit bmp file that is 300x300 dpi somewhere that is easily accessible. 2 in order to import the file onto your card, you will need to pas...

  • Page 61: Procedures

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-1 section 3: setup and installation procedures printer setup and placement please review the information below. Choosing a good location follow these guidelines: • place the unit in a locati...

  • Page 62: Introduction

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-2 introduction the following guide will walk you through the installation of the fargo dtc550 direct to card printer/encoder printer driver, diagnostic utility, print ribbon and cards. Time ...

  • Page 63

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-3 inspection while unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. Unpa...

  • Page 64: Loading Supplies

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-4 loading supplies loading the print ribbon note: fargo card printers require highly specialized supplies to function properly. • to maximize printer life, reliability, printed card quality ...

  • Page 65

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-5 loading the print ribbon (continued) step procedure 2 a. Pull back on the blue latch hooks to release the printhead arm assembly, as shown below. B. Pull the printhead arm assembly back to...

  • Page 66

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-6 loading the print ribbon (continued) step procedure 3 load the print ribbon (supply spool) a. Place the supply end of the print ribbon in between the two hubs. (note: the print ribbon come...

  • Page 67

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-7 loading the print ribbon (continued) step procedure 4 load the print ribbon (take-up spool) as follows: a. Insert the take-up end of the ribbon by depressing the spring hub and lowering it...

  • Page 68

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-8 loading the print ribbon (continued) display b - loading the print ribbon (take-up spool).

  • Page 69

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-9 loading the print ribbon (continued) step procedure 5 lower the print arm assembly by gently pressing down with your thumb until the printhead arm latches into place..

  • Page 70

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-10 inserting the card cleaning cartridge caution: replace the card cleaning cartridge roller with every ribbon change, depending on the cleanliness of the card stock or the environment in wh...

  • Page 71

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-11 inserting the card cleaning cartridge (continued) steps procedure 2 insert the cleaning cartridge back into the printer, as shown below..

  • Page 72

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-12 inserting the card cleaning cartridge (continued) steps procedure 3 caution: be sure to push down on the cartridge until it clicks into place..

  • Page 73

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-13 inserting the card cleaning cartridge (continued) step procedure 4 gently press down on the cover until it closes..

  • Page 74

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-14 loading the overlaminate (note: this procedure only applies to the dtc550 with laminating card printer/encoder.) the loading process for both the thermal transfer film and the polyguard™ ...

  • Page 75

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-15 loading the overlaminate (continued) step procedure 2 a. Pull up on the blue latch hooks to release the lamination arm. B. Pull the lamination arm back to its fully-open position. 3 remov...

  • Page 76

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-16 loading the overlaminate (continued) step procedure 5 a. Place the supply end of the overlaminate roll in between the two black lamination drive hubs. B. Use the end of the supply roll wi...

  • Page 77

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-17 loading the overlaminate (continued) step procedure 6 load the take-up end of the roll just as you loaded the supply end. (note: when loaded properly, the overlaminate material should fee...

  • Page 78

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-18 loading the overlaminate (continued) step procedure 7 close the lamination arm by pressing down on the center of the lamination arm until it snaps into place, as shown below. Caution: do ...

  • Page 79

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-19 loading the overlaminate (continued) step procedure 8 to complete this section, simply close the lamination module cover. See below..

  • Page 80

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-20 connecting power to the dtc550 printer caution: do not remove the red warning sticker across the usb connection. Do not plug in the usb cable until prompted to do so during the installati...

  • Page 81

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-21 connecting power to the dtc550 printer (continued) step procedure 2 connect the ac power cable to the power supply, as shown below..

  • Page 82

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-22 connecting power to the dtc550 printer (continued) step procedure 3 connect the other end of the ac power cable to a surge protector. Connect the other end of the cord to the power supply...

  • Page 83

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-23 connecting power to the dtc550 printer (continued) step procedure 4 connect the plug from the power supply to the printer as shown below. (note: if working with a non-lamination unit, pro...

  • Page 84

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-24 connecting power to the dtc550 printer (continued) step procedure 5 this applies to the dtc550 with lamination printer only. Connect the ac power cable to the dtc550 with lamination power...

  • Page 85

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-25 connecting power to the dtc550 printer (continued) step procedure 6 this applies to the dtc550 with lamination printer only. Connect the other end of the ac power cable to a surge protect...

  • Page 86

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-26 connecting power to the dtc550 printer (continued) step procedure 7 this applies to the dtc550 with lamination printer only. Connect the plug from the power supply to the card lamination ...

  • Page 87

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-27 connecting power to the dtc550 printer (continued) step procedure 8 turn on the printers power by pressing on the printer's power switch (on/off). (note: once the dtc550 has been powered ...

  • Page 88

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-28 loading the blank cards step procedure 1 open the card hopper door, as shown below..

  • Page 89

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-29 loading the blank cards (continued) step procedure 2 a. Set the card thickness adjustment lever to the appropriate setting. (note: the settings are in increments of 10, as shown below.) b...

  • Page 90

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-30 loading the blank cards (continued) step procedure 3 load the blank cards into the empty hopper, as shown in displays a and b (below). A. Insert the card weight (push to the back), as sho...

  • Page 91

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-31 loading the blank cards (continued) display b - loading the right way and the wrong way.

  • Page 92

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-32 loading the blank cards (continued) display c - inserting the card weight step procedure 4 you have completed the setup procedure for the dtc550 direct to card printer/encoder. Continue t...

  • Page 93

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-33 software setup and installation procedures installing the dtc550 printer driver step procedure 1 close down all programs and insert the software installation cd into your computer’s cd dr...

  • Page 94

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-34 installing the dtc550 printer driver (continued) step procedure 2 click on the next button to continue with the installation..

  • Page 95

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-35 installing the dtc550 printer driver (continued) step procedure 3 read the license agreement. Select i accept the terms of the license agreement. Click next to continue with the installat...

  • Page 96

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-36 installing the dtc550 printer driver (continued) step procedure 4 if installing a usb printer, select the local connection (usb) radio button. See display a (below). Or if installing an e...

  • Page 97

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-37 installing the dtc550 printer driver (continued) display b - network connection (ethernet) radio button.

  • Page 98

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-38 installing the dtc550 printer driver (continued) step procedure 6 click next to continue..

  • Page 99

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-39 installing the dtc550 printer driver (continued) step procedure 7 wait during the installation..

  • Page 100

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-40 installing the dtc550 printer driver (continued) step procedure 8 this step only applies if you are installing a usb printer. A. Connect the usb cable to the printer. B. Turn on the print...

  • Page 101

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-41 installing the dtc550 printer driver (continued) step procedure 9 select the ribbon type from the dropdown menu. See display a under this procedural step. Display a – ribbon type dropdown...

  • Page 102

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-42 installing the dtc550 printer driver (continued) step procedure 10 click the finish button to complete the installware wizard. 11 you have completed this procedure..

  • Page 103

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-43 printing a test print image ribbon requirement: this procedure requires the ymcko or ymckok ribbon. Step procedure 1 a. From your computer’s startup menu, select settings > printers and f...

  • Page 104

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-44 printing a test print image (continued) display a - dtc550 printer driver card tab (see below).

  • Page 105: Printer Transport

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 3-45 printer transport moving the printer to another location step procedure 1 the printer should be transported by at least two persons who can safely lift it onto a nearby cart with rollers ...

  • Page 106

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-1 section 4: general troubleshooting important! Fargo card printers require highly specialized print ribbons to function properly. To maximize printer life, reliability, printed card quality...

  • Page 107: Troubleshooting Lcd Messages

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-2 troubleshooting lcd messages lcd message cause solution calib hopper sensor the input hopper cards- out sensor needs to be calibrated. Go to menu>setup printer>sensor calibration>cal hoppe...

  • Page 108

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-3 troubleshooting the lcd messages (continued) lcd message cause solution card hopper jam the card hopper is unable to move to the proper position. Clear any obstructions and close the hoppe...

  • Page 109

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-4 troubleshooting the lcd messages (continued) lcd message cause solution card not found the card being processed cannot be found. Press resume to load the next card or cancel. Card release ...

  • Page 110

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-5 troubleshooting the lcd messages (continued) lcd message cause solution e-card encoder startup error a problem was detected during printer start-up. If this problem persists, call for tech...

  • Page 111

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-6 troubleshooting the lcd messages (continued) err lam heater off see the next column. If this problem persists, call for technical assistance. Err lam heater timeout see the next column. If...

  • Page 112

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-7 troubleshooting the lcd messages (continued) lcd message cause solution head sensor error the printhead temperature sensor is not functioning or is not connected properly. If the problem p...

  • Page 113

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-8 troubleshooting the lcd messages (continued) lcd message cause solution invalid ribbon 2 the print ribbon installed in the printer does not match the ribbon type set in the printer. Get th...

  • Page 114

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-9 troubleshooting the lcd messages (continued) lcd message cause solution lam startup error see the next column. If this problem persists, call for technical assistance. Lam tag error the ri...

  • Page 115

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-10 troubleshooting the lcd messages (continued) lcd message cause solution open print arm cover and print arm must be opened for printer cleaning. Open cover and print arm and retry. Panel s...

  • Page 116

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-11 troubleshooting the lcd messages (continued) lcd message cause solution ribbon error there is no ribbon or its identification tag cannot be read. Install a new ribbon and press resume to ...

  • Page 117

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-12 troubleshooting the lcd messages (continued) lcd message cause solution system fault unspecified system error detected by the printer firmware. If this problem persists, call for technica...

  • Page 118

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-13 troubleshooting the lcd messages (continued) lcd message cause solution wrong lam type error see the next column. Install a new film roll and press resume to continue or cancel to abort. ...

  • Page 119: Communications Errors

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-14 communications errors resolving the communication errors symptom(s): incorrect output, communications error on pc or printer, stalling, no response from printer or no job printed. Step pr...

  • Page 120

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-15 resolving the communication errors (continued) step procedure 3 determine the problem with printing from the application. Print a self-test from the printer by selecting menu print test i...

  • Page 121: Card Feeding Errors

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-16 card feeding errors resolving the card feeding errors symptom: two or more cards feed at the same time or the cards will not feed at all. Step procedure 1 clean the input roller. Leave th...

  • Page 122

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-17 resolving the card feeding errors (continued) step procedure 3 check for static build up between cards. (note: occasionally, a static charge will build up between the surfaces of two or m...

  • Page 123

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-18 resolving the card jam on the flipper table symptom: cards are jamming on or at the flipper table or a card jam: flip error is displayed on the lcd. Step procedure 1 error message reads: ...

  • Page 124

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-19 resolving the card hopper jam error message step procedure 1 clear any obstructions. A. Open the input hopper door, as shown below. B. Remove any cards from the input hopper. C. Ensure th...

  • Page 125

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-20 resolving the card hopper empty error message symptom: the hopper empty error message is displayed on the lcd. Step procedure 1 refill the hopper when convenient. 2 be sure to load cards ...

  • Page 126: Encoding Errors

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-21 encoding errors resolving the no magnetic encoder error message symptom: the printer is receiving encoding data, but the printer is not configured with this encoder type. Step procedure 1...

  • Page 127

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-22 resolving the failed magnetic encoder error message symptom: the magnetic stripe was not encoded properly. Step procedure 1 check to ensure that the cards are loaded with the magnetic str...

  • Page 128

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-23 resolving the no smart encoder error message symptom: the printer is receiving encoding data, but the printer is not configured with this encoder type. Step procedure 1 ensure the lcd set...

  • Page 129

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-24 removing the card jam in the printer’s magnetic encoding area symptom: a card is jammed in the magnetic encoding area of the printer. Step procedure 1 clear the jammed card. A. Open the t...

  • Page 130

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-25 removing the card jam in the printer’s smart card encoding area symptom: a card is jammed in the smart card encoding area of the printer. Step procedure 1 clear the jammed card. A. Open t...

  • Page 131

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-26 resolving the printer not reading encoded magnetic track data step procedure 1 verify that the cards are loaded properly with the magnetic stripe facing down and towards the back of the p...

  • Page 132

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-27 see the previous procedure in this section..

  • Page 133

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-28 resolving the magnetic stripe data being printed on a card problem step procedure 1 confirm that the application is formatting the magnetic string correctly. See the sending the track inf...

  • Page 134: Printing Process Errors

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-29 printing process errors resolving the ribbon alignment error message step procedure 1 if the ribbon is out, install a new ribbon and press resume. 2 if the ribbon is broken, repair the ri...

  • Page 135

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-30 resolving the print ribbon error message symptom: the print ribbon is not installed properly or it has run out, jammed, broken or been damaged. Step procedure 1 if the ribbon is out, inst...

  • Page 136

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-31 resolving the ribbon jam/broken error message symptom: an error message is displayed on the lcd and the ribbon is broken. Step procedure 1 verify that the print tof and print eof are set ...

  • Page 137

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-32 resolving the wrong print ribbon error message symptom: the print ribbon (installed in the printer) does not match the ribbon type selected in the printer driver. Step procedure 1 verify ...

  • Page 138

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-33 resolving the unknown ribbon type error message symptom: the printer is unable to determine the type of ribbon installed. Step procedure 1 verify the ribbon type. Ensure that the print ri...

  • Page 139

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-34 resolving the printer pausing between panels errors symptom: the printhead fan is not operating properly. Step procedure 1 confirm that the fan operates correctly. 2 check the printhead f...

  • Page 140

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-35 resolving the flipper alignment error message symptom: a flipper alignment error was displayed on the lcd. Step procedure 1 check for any obstruction. A. Open the top lid. B. Remove the r...

  • Page 141: Firmware Errors

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-36 firmware errors resolving the update firmware now the system firmware must be updated for one of these reasons: • the previous firmware update was unsuccessful. • the program data is corr...

  • Page 142

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-37 resolving a program exception error symptom: an error has occurred in the printers firmware causing a program exception error. Step procedure 1 restart the printer and attempt to print th...

  • Page 143

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-38 diagnosing the image problems resolving the pixel failure problems symptom: a thin line or scratch travels the entire length of the card. Step procedure 1 check the card stock for scratch...

  • Page 144

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-39 resolving the pixel failure problems (continued) step procedure 4 replace the cleaning roller. A. Open the printer's top cover. B. Pull the cleaning cartridge out of the printer. C. Remov...

  • Page 145

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-40 resolving the card surface debris problems symptom: prints have spots (white or colored voids) and/or dust on them, as shown after step 4 in this procedure. Step procedure 1 be sure the c...

  • Page 146

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-41 resolving the card surface debris problems (continued) step procedure 3 replace the cleaning roller. Open the printer's top cover. Pull the cleaning cartridge out of the printer. Remove t...

  • Page 147

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-42 resolving the incorrect image darkness problems symptom: printed cards are too dark or too light, as shown on the next page. Step procedure 1 run a self-test from the printer. See printin...

  • Page 148

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-43 resolving the incorrect image darkness problems (continued) see previous procedure in this section..

  • Page 149

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-44 resolving the incorrect image darkness problems (continued) see previous procedure in this section..

  • Page 150

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-45 resolving the ribbon wrinkle problems symptom: printed cards have off-colored lines or streaks on them, as shown on the next page. Step procedure 1 confirm that the printer is using the m...

  • Page 151

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-46 resolving the ribbon wrinkle problems (continued) step procedure 3 adjust the ribbon tension. See the using the ribbon tension option procedure under using the printer calibration utility...

  • Page 152

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-47 resolving the excessive resin printing problems symptom: black resin text and barcodes appear smeared or too thick, as shown below. Step procedure 1 reduce the resin heat setting within t...

  • Page 153

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-48 resolving the excessive resin printing problems (continued) see the previous procedure in this section..

  • Page 154

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-49 resolving the incomplete resin printing problems symptom: black resin text and barcodes appear faded or too light, as shown below. Step procedure 1 increase the resin heat setting within ...

  • Page 155

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-50 resolving the incomplete resin printing problems (continued) see the previous procedure in this section..

  • Page 156

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-51 resolving the cut off or off-center card image problems symptom: the printing is cut off or is not centered on the card. This causes a white border to appear on the card, as shown below. ...

  • Page 157

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-52 resolving the cut off or off-center card image problems (continued) display b - using the calibrate tab to center the image.

  • Page 158

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-53 resolving the poor image quality problems symptom: the photos on the cards look pixilated or grainy, as shown below. Step procedure 1 use a high-resolution, 24-bit color camera to always ...

  • Page 159: Printing A Test Image

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-54 printing a test image printing a print test image step procedure 1 choose print test image to select a preset test image and press the menu button. (note: these images help to determine i...

  • Page 160

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-55 reviewing the color/resin ymck self-test step procedure 1 use this card to determine image placement and confirm that (a) the image colors are properly reproduced and (b) the resin panel ...

  • Page 161

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 4-56 reviewing the printer settings self-test step procedure 1 use this card to view printer settings and counts for card count (cc), pass count (pc), card cleaning count (tc) and others. The ...

  • Page 162: Adjusting The Card Flattener

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-1 section 5: card lamination module adjusting a card lamination module the card printer supports the attachment of an optional card lamination module. This module can be ordered pre-installe...

  • Page 163

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-2 adjusting the card flattener (continued) step procedure 1 open the card lamination module. 2 remove the overlaminate material if installed. 3 if laminated cards are bowing upward, turn the...

  • Page 164

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-3 adjusting the card guide rail if applying polyguard overlaminate, you may find that the individual patch from the overlaminate roll may be off-center when applied to a card. (note: althoug...

  • Page 165

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-4 adjusting the card guide rail (continued) step procedure 3 slightly loosen the two (2) screws which fasten the card guide rail to the printer's main chassis. 4 if the polyguard patch is be...

  • Page 166

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-5 adjusting the card guide rail (continued) step procedure 5 if the polyguard patch is being placed more toward a card's bottom edge (as shown), move the card guide rail slightly toward the ...

  • Page 167

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-6 adjusting the card guide rail (continued) step procedure 7 once the adjustment is complete, be sure that the card is not binding between the card guide rail and the internal card guide. (n...

  • Page 168

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-7 adjusting the internal card guide the internal card guide is what holds the card in position as it feeds through the card lamination module. Step procedure 1 feed a blank card into the mod...

  • Page 169

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-8 adjusting the internal card guide (continued) display a - step 1.

  • Page 170

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-9 adjusting the internal card guide (continued) display b - steps 2 to 4.

  • Page 171

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-10 attaching the card lamination module reviewing the dtc550 card lamination module attachment kit description quantity part number dtc550 card lamination module 1 d855145 dtc550 card lamina...

  • Page 172

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-11 performing the procedure for the dtc550 card lamination module attachment kit the card lamination module can be attached as a field upgradeable option. This can typically be done in 20 mi...

  • Page 173

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-12 performing the procedure for the dtc550 card lamination module attachment kit (continued) step procedure 4 set the printer on the lamination module's baseplate (d855144) at an angle as sh...

  • Page 174

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-13 performing the procedure for the dtc550 card lamination module attachment kit (continued) step procedure 5 connect the lamination module's power cable (red) to the printer's power port. C...

  • Page 175

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-14 performing the procedure for the dtc550 card lamination module attachment kit (continued) step procedure 6 set the printer completely into the lamination module's baseplate. (note: the ru...

  • Page 176

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-15 performing the procedure for the dtc550 card lamination module attachment kit (continued) step procedure 7 gently tilt the entire printer and lamination module back onto its rear cover, a...

  • Page 177

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-16 performing the procedure for the dtc550 card lamination module attachment kit (continued) step procedure 9 if you have not already done so, install the laminator version of your printer m...

  • Page 178

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 5-17 performing the procedure for the dtc550 card lamination module attachment kit (continued) step procedure 12 once all print supplies are installed, apply power to the lamination module and...

  • Page 179: Using The Card Tab

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-1 section 6: printer adjustments this section provides procedures for all dtc550 printer driver tabs. Using the card tab use this option to control specific printer functions..

  • Page 180

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-2 selecting the card size select either cr-80 or cr-79 for the appropriate card size option from the two (2) standard card sizes. When designing a card format, always set the card size or pa...

  • Page 181

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-3 selecting the card size (continued) see the previous procedure in this section..

  • Page 182

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-4 using the card hopper selection option the printer driver always overrides the lcd-based hopper selection. For example, the printer will print from hopper 2 even if hopper 1 (h-1) is selec...

  • Page 183

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-5 using the card hopper selection option (continued) see the previous procedure in this section..

  • Page 184

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-6 using the card hopper selection option (continued) see the previous procedure in this section..

  • Page 185

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-7 adjusting the orientation option select either the portrait or landscape radio buttons for orientation. (note: an icon illustrating a printed card helps represent the difference between th...

  • Page 186

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-8 selecting the number of copies specifies the number of copies to be printed. See below..

  • Page 187

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-9 using the diagnostics button under the card tab step description 1 click on the diagnostic button to bring up the fargo diagnostics utility window..

  • Page 188

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-10 using the clean printer option step description 1 click on the clean printer button to display the clean printer utility window. 2 open the printer's top lid and print arm. 3 remove the p...

  • Page 189

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-11 using the clean printer option (continued) step description 5 place the cleaning card into the single feed slot..

  • Page 190

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-12 using the test print button step description 1 click on the test print button to send a simple self-test print to the printer. Ensure that either a ymcko or ymckok ribbon is installed in ...

  • Page 191

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-13 using the about button step description 1 click on the about button to open a dialog box containing specific information about this printer driver software (e.G., version number, copyrigh...

  • Page 192: Using The Device Options Tab

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-14 using the device options tab use this option to control specific printer functions..

  • Page 193

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-15 adjusting for the ribbon type option use the ribbon type dropdown menu to match the ribbon type. Step procedure 1 adjust to match the ribbon type selection with the ribbon type already lo...

  • Page 194

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-16 selecting the auto ribbon select option step description 1 click on the auto ribbon select button to verify that the ribbon type selected matches the ribbon installed in the printer. (not...

  • Page 195

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-17 adjusting for the color matching use the color matching option to meet the requirements for the print job. Step procedure 1 select none (a) if interested in print speed rather than print ...

  • Page 196

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-18 adjusting for the resin dither use the appropriate dither method according to the type of image to be printed. (note: this option only affects those objects printed with the resin black p...

  • Page 197

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-19 using the print both sides option use this option to automatically print on both the front and backside of a card. Step procedure 1 select this option in conjunction with any application ...

  • Page 198

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-20 using the split 1 set of ribbon panels option use this option to provide the most economical means of printing a dual-sided card since a single set of ribbon panels is essentially split t...

  • Page 199

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-21 using the print back side first option step procedure 1 select this option if you need to print the first page of a two-page document on the backside of the card. The second page of the d...

  • Page 200

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-22 using the print on back side only option use this option to print only onto the backside of cards. Step procedure 1 select this option to print only onto the backside of cards that must h...

  • Page 201

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-23 using the rotate front by 180 degrees option use this option to change the position of the printed image in relation to the set location of a card's magnetic stripe or smart chip. Step pr...

  • Page 202

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-24 using the rotate back by 180 degrees option use this option to change the position of the printed image in relation to the set location of a card's magnetic stripe or smart chip. Step pro...

  • Page 203

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-25 using the disable printing option use this option to disable the printing capabilities of the printer, yet still allow the printer to encode cards. (note: this option is useful to encode ...

  • Page 204: Using The Image Color Tab

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-26 using the image color tab use this tab to adjust the color properties. Step procedure 1 select the algebraic color matching option (see the device options tab window, shown below) to cont...

  • Page 205

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-27 using the image color tab (continued) step procedure 2 select the none, monitor or system color management option (see the device options tab, shown below) to only display the dye-sub int...

  • Page 206

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-28 using the image color tab (continued) step procedure 4 control the amount of heat the printer uses (a) when printing with the resin black panel of a full-color ribbon or (b) when printing...

  • Page 207

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-29 using the image color tab (continued) step procedure 5 return all options to their factory settings by clicking on the default button..

  • Page 208

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-30 using the resin heat (k) option (front and back) use this option to control the amount of heat the printer uses when printing with the resin black panel(s) of a full-color ribbon or when ...

  • Page 209

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-31 using the overlay heat (o) option use this option to control the amount of heat the printer uses when printing with the overlay panel of a ribbon. Step procedure 1 move the slide to the l...

  • Page 210

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-32 using the image color option and default button step procedure 1 to return all options to their factory settings, click on the default button..

  • Page 211: Using The Calibrate Tab

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-33 using the calibrate tab use the calibrate tab to (a) control the position of the printable area in relation to the card, (b) calibrate sensors and (c) adjust the internal printer settings...

  • Page 212

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-34 using the image position controls use the image position controls to adjust the position of the overall print area to be precisely centered on a card. Step procedure 1 click on the vertic...

  • Page 213

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-35 review the image position diagram, which displays how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered. Step ...

  • Page 214

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-36 using the sensors button use the sensors button to bring up a separate dialog box for calibrating the printer's ribbon sensor and lamination sensor calibration (see instructions in the ca...

  • Page 215

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-37 using the settings button use the settings button (see above) to bring up a separate dialog box for adjusting the internal printer settings, which are customized for every printer at the ...

  • Page 216

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-38 using the printer calibration utility access the settings dialog box via the settings button on the calibrate tab. Use the adjustment mode to change the printer's internal settings. (note...

  • Page 217

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-39 using the image darkness option use this option to set the overall darkness of the printed image by increasing or decreasing the amount of heat used by the printhead when printing. Step p...

  • Page 218

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-40 using the print top of form option use this option to adjust the lengthwise or horizontal position of the printed image on a card so it appears centered. (note: when adjusting this value,...

  • Page 219

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-41 using the print end of form option use this option to reduce or increase the overall printable area in order to optimize edge- to-edge printing toward the trailing edge of a card. (note: ...

  • Page 220

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-42 using the print left of form option use this option to adjust the vertical position of the printed image on a card so it appears centered. (note: when adjusting this value, keep in mind t...

  • Page 221

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-43 using the mag top of form option use this option only if the printer has a built-in magnetic stripe encoder. (note: if so, use this option to shift the starting point of where the printer...

  • Page 222

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-44 using the mag top of form option (continued).

  • Page 223

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-45 using the ribbon tension option step procedure 1 use the ribbon tension option to increase the amount of tension (drag) on the ribbon during printing. Enter a negative value to decrease t...

  • Page 224

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-46 using the magnetic encoding tab use these options only if the printer has an optional magnetic stripe encoding module installed. Step procedure 1 select the magnetic encoding tab to displ...

  • Page 225

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-47 using the encoding mode option use the encoding mode option to specify which magnetic encoding standard to use. • the dtc550 card printer can be installed with one of two types of factory...

  • Page 226

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-48 using the encoding mode option (continued) step procedure 1 select the iso standard encoding module with a dual-coercivity (high or low) encoding head. (note: by default, the printer driv...

  • Page 227

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-49 using the coercivity selection use the options in this tab for encoding capability for either high- or low-coercivity cards on tracks 1, 2 and 3. Step procedure 1 select the coercivity op...

  • Page 228

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-50 using the magnetic track selection option use these options to customize the iso encoded data format for each of the magnetic stripe's three tracks. Step procedure 1 select the magnetic t...

  • Page 229

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-51 reviewing the enable mle support checkbox multi-language extension (mle) support in windows xp can cause text strings to be broken up into fragments. This fragmentation of the text string...

  • Page 230

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-52 using the magnetic track options use the magnetic track options for these purposes: • customize the iso encoded data format for each of the magnetic stripe's three tracks. • customize eac...

  • Page 231

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-53 using the bit density radio buttons use this option to customize the bit recording density (bits per inch) used to encode the magnetic data on the currently selected track. The default is...

  • Page 232

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-54 using the character size radio buttons use this option to customize the character data size (bits per character) used to encode the magnetic data on the currently selected track. (note: t...

  • Page 233

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-55 using the ascii offset radio buttons use this option to customize the character ascii offset used to encode the magnetic data on the currently selected track. (note: this character-offset...

  • Page 234

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-56 using the lrc generation radio buttons use this option to customize the lrc generation mode (used to encode the magnetic data on the currently selected track). Step procedure 1 • select n...

  • Page 235

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-57 using the character parity radio buttons use this option to customize the character data parity (used to encode the magnetic data on the currently selected track). Step procedure 1 • sele...

  • Page 236

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-58 reviewing the shift data left use the shift data left option, which applies to all tracks when selected. Step procedure 1 select this option to shift the recorded magnetic data to the lef...

  • Page 237

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-59 reviewing the iso track locations the magnetic encoding module encodes onto tracks in accordance with an iso 7811-2 magnetic stripe. For track locations, review the display below. Track1 ...

  • Page 238

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-60 reviewing the sample string • sending data to track 1: ~1%julieanderson^1234567890? • sending data to track 2: ~2;1234567890987654321? • sending data to track 3: ~3;1234567890987654321? T...

  • Page 239

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-61 sending the track information magnetic track data is sent in the form of text strings from the application software to the printer driver. Specific characters must be added to the magneti...

  • Page 240

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-62 reviewing the ascii code and character table ascii code character ascii code character ascii code character 32 space 56 8 80 p 33 ! 57 9 81 q 34 " 58 : 82 r 35 # 59 ; 83 s 36 $ 60 37 % 61...

  • Page 241: Lamination Module)

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-63 using the lamination tab (only with card lamination module) use this option to control specific printer functions. The lamination tab appears only if the printer is equipped with the card...

  • Page 242

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-64 selecting the lamination position step procedure 1 the lamination position control allows you to adjust the horizontal position of the polyguard overlaminate. This control functions in th...

  • Page 243

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-65 selecting the lamination side step procedure 1 a. Select the no lamination option if you do not want to use the printer's built-in laminator. B. Select laminate front side, laminate back ...

  • Page 244

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-66 selecting the lamination type select one of the lamination type options, according to which type of lamination media is currently installed. Two types of overlaminates are supported by th...

  • Page 245

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-67 selecting the lamination type step procedure 1b select the 0.6 polyguard lamination option or 1.0 polyguard lamination option for either patch thickness. (note: these both offer equivalen...

  • Page 246

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-68 adjusting the transfer dwell time and transfer temperature step procedure 1 adjust the transfer dwell time and the transfer temperature to control the lamination dwell time or through-put...

  • Page 247

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-69 using the overlay/print area tab use this option to control how the overlay (o) panel and/or the print area will appear on a card. (note: this option is helpful if it is necessary to omit...

  • Page 248

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-70 using the overlay/print area dropdown menu step procedure 1 • select the full card option for the printer to overlay and/or print the entire card. Or • select the defined area(s) option f...

  • Page 249

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-71 using the overlay/print area radio buttons use these overlay/print area options to control both the print and overlay together or control each individually. Step procedure 1a select for p...

  • Page 250

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-72 using the overlay/print area (continued) step procedure 1b select the defined area(s) option to activate the card grid in the upper half of the window. (note: this allows defined areas to...

  • Page 251

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-73 using the overlay/print area (continued) step procedure 2 when the card grid is first activated, a small black square will appear at its default size of .2" x .2"/5mm x 5mm and at its def...

  • Page 252

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-74 using the overlay/print area (continued) see the previous procedure in this section..

  • Page 253

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-75 using the overlay/print area (continued) see the previous procedure in this section. Step procedure 4 follow this procedure once the area is sized properly. A. Measure the location where ...

  • Page 254

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-76 using the overlay/print area (continued) see the previous procedure in this section. Step procedure 5 a. Print the card design. B. Observe how the image is oriented on the card as it ejec...

  • Page 255

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-77 using security options (visual security solutions) the visual security solutions dropdown menu list will be used to enable and select which type of visual security will be used. The visua...

  • Page 256

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-78 selecting orientation - landscape under card tab step procedure 1 select the landscape radio button (below) under orientation under the card size tab to use the visual security solutions ...

  • Page 257

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-79 selecting the visual security solutions dropdown menu (a to d) step procedure 1 click on the visual security solutions dropdown menu (below) under the overlay/print area tab to use the op...

  • Page 258

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-80 selecting orientation - portrait under card tab step procedure 1 select the portrait radio button (below) under orientation under the card tab to use the visual security solutions (e to h...

  • Page 259

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-81 selecting the visual security solutions dropdown menu (e to h) step procedure 1 click on the visual security solutions dropdown menu under the overlay/print area tab to use the options sh...

  • Page 260

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-82 selecting the verimark radio button step procedure 1 click on either the verimark or holomark radio button, as shown below. The foil options are used to control the size of the exclusion ...

  • Page 261

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-83 selecting the holomark radio button step procedure 1 click on the holomark radio button (below) for the squared-area size..

  • Page 262

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-84 reviewing the custom verimark and holomark cards description - verimark cards (see below) the custom verimark image is stamped on blank, standard-sized cards. You can select one of eight ...

  • Page 263

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-85 reviewing the custom holomark card description - custom holomark cards (see below) the custom holomark image is stamped on blank, standard-sized cards. You can select one of eight positio...

  • Page 264: Using The K Panel Resin Tab

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-86 using the k panel resin tab use this tab to adjust the print all black with k panel (options) and the defined areas. Use this tab to control where the resin black (k) panel of a full-colo...

  • Page 265

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-87 selecting the full card with the k panel resin tab step procedure 1 select the full card option to print the resin black (k) panel for all black found within all areas of the image, as sh...

  • Page 266

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-88 selecting the defined area(s) with the k panel resin tab step procedure 1 select the defined area(s) option to print the resin black (k) panel for all black found only in an area or areas...

  • Page 267

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-89 selecting the undefined area(s) with the k panel resin tab step procedure 1 select the undefined area(s) option to print the resin black (k) panel for all black found only in the space ou...

  • Page 268

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-90 defining the area to activate the card grid step procedure 1 select on the appropriate defined area (see below)to activate the card grid in the upper half of the window. (note: it is thro...

  • Page 269

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-91 measuring the total card area step procedure 1 determine the area of the card to define. (note: this area is indicated by the dashed outline, as shown below. The easiest way to determine ...

  • Page 270

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-92 measuring the total card area (continued) see the previous procedure in this section..

  • Page 271

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-93 defining the positioning of the area on the card step procedure 1 once the area is sized properly, measure the location where this area is to be positioned on the card. A. Measure from th...

  • Page 272

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-94 defining the positioning of the area on the card (continued) see the previous procedure in this section..

  • Page 273

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-95 selecting the print ymc under the k and print k only options step procedure 1 select the print ymc under k option to print all black in the designated areas with the yellow (y), magenta (...

  • Page 274

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-96 selecting the print ymc under the k and print k only options (continued) see the previous procedure in this section..

  • Page 275

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-97 using the printer supplies tab use the options on this tab to view information about the ribbon installed in the printer..

  • Page 276

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-98 reviewing the ribbon information step procedure 1 use the ribbon information to determine which ribbon is being used to print with and its part number..

  • Page 277

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 6-99 reviewing the ribbon level indicator step procedure 1 use the ribbon level indicator to view approximately how much ribbon is left..

  • Page 278: Introduction

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-1 section 7: ethernet option section introduction the ethernet option includes the ethernet port and the internal printer server. See the dtc550 direct to card printer/encoder ethernet upgra...

  • Page 279

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-2 technical specification - ethernet option here are the system requirements for ethernet. Caution: for safety purposes, ethernet is not intended for a direct connection outside of the build...

  • Page 280

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-3 functional specification - ethernet option the fargo ethernet option includes these features. Feature description simultaneous printing provides the ability to simultaneously print from mu...

  • Page 281: Network Services - Overview

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-4 network services - overview the ethernet option provides the services described in this section. (note: other additional services include a ping client, address assignment and printer disc...

  • Page 282: Network Management Interface

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-5 network management interface the snmp interface is described below. Interface description snmp • the ethernet interface is a fully-manageable snmp agent that supports mib-ii. • the etherne...

  • Page 283

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-6 telnet command line interface initiating a telnet session this procedure shows how to initiate a telnet session from a pc in order to access the telnet services provided by the printer. De...

  • Page 284

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-7 reviewing the telnet command table the following table describes available telnet commands. (note: you can enter partial full-word commands: the printer will respond with additional help. ...

  • Page 285

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-8 reviewing the telnet command table (continued) telnet command command purpose command format all display all information about this printer. List all diff display all differences between c...

  • Page 286

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-9 reviewing the telnet command table (continued) telnet command command purpose command format lpq display information about print jobs and their settings. List lpq printer display informati...

  • Page 287

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-10 reviewing the telnet command table (continued) telnet command command purpose command format contact set the contact string. Set sysinfo label [] location set the location string. Set sys...

  • Page 288

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-11 reviewing the telnet command table (continued) telnet command command purpose command format add add a new user definition. The dtc550 allows only two (2) user definitions. Set user add d...

  • Page 289

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-12 reviewing the telnet command table (continued) telnet command command purpose command format addr store a new ip address. Store net addr mask store a new address mask. Store net mask gate...

  • Page 290: Reviewing Web Page Security

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-13 reviewing the telnet command table (continued) telnet command command purpose command format save save all current settings as the stored settings in the permanent memory. Save load take ...

  • Page 291: Logging In

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-14 logging in when a user attempts to change any setting, they are asked for a user name and password. (note: the guest users can only view settings.) step procedure 1 enter the correct user...

  • Page 292: Accessing The Home Pages

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-15 accessing the home pages step procedure 1 open a window for your network browser application on your local pc. 2 find the ip address of the printer. (note: see the section see accessing t...

  • Page 293

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-16 reviewing the ethernet home pages this section provides displays of home pages for the dtc550. Reviewing the dtc550 home page.

  • Page 294

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-17 reviewing the home page categories and fields (table) you can view these categories and fields in the following table. Category field purpose serial number displays the unique fixed seria...

  • Page 295

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-18 configuring the network settings the procedures needed to configure the network settings are presented in this section. Accessing the network settings page the network page displays the c...

  • Page 296

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-19 reviewing the interface the interface display indicates the network speed supported by the printer. Reviewing the current settings the current settings page section displays the current a...

  • Page 297

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-20 switching to the automatic ip address mode step procedure 1 select the network link from any web page of the printer. 2 select the obtain an ip address automatically radio button to enabl...

  • Page 298

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-21 changing to the static ip address mode step procedure 1 select the network link from any web page of the printer. 2 select the use the following ip address radio button, which prepares th...

  • Page 299

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-22 changing to the static ip address mode (continued) step procedure 7 login as a root user if you are so prompted. (note: any change of setting will only be accepted after you have successf...

  • Page 300

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-23 using the clear changes button step procedure 1 click on the clear changes button to delete the information in the textboxes in stored settings area. See the lower left corner of this dis...

  • Page 301

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-24 using the ribbon information page the ribbon page displays ribbon information about the ribbon (currently installed in the printer). Step procedure 1 select the status link from any web p...

  • Page 302: Using The Tcp/ip Page

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-25 using the tcp/ip page the tcp/ip page displays the tcp/ip status of each printer connection, which are not configurable. See the next two pages for displays. Step procedure 1 select the s...

  • Page 303

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-26 using the dtc550 tcp/ip status web page see the using the tcp/ip page procedure..

  • Page 304: Using The Printer Page

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-27 using the printer page you can use the printer page to review current information about the printer device settings and print jobs. Device settings includes the following: • the status wh...

  • Page 305

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-28 reviewing the printer page (continued) see the previous page for descriptions of the fields..

  • Page 306: Using The System Log Page

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-29 using the system log page the system log page displays the current system log settings and allows the user to change the settings. (note: these settings configure how system logging occur...

  • Page 307

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-30 changing the log name by default the names are log1 and log2. However, you can rename them from this page. (note: this also updates the link to the corresponding web page.) step procedure...

  • Page 308

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-31 changing the log name (continued) step procedure 2 select the link for the log name you want to view or configure (the default choices are log1 or log2). See the previous page. 3 enter a ...

  • Page 309

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-32 selecting the log type (continued) step procedure 5 select the submit button. 6 login as a root user if you are so prompted. (note: any change of setting will only be accepted after you h...

  • Page 310

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-33 selecting the log destination specify one destination for the log. Step procedure – no event logging. 1 select the system log link. 2 select the link for the log name you want to view or ...

  • Page 311

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-34 setting up email event logging follow this procedure to enable logging using email notification: step procedure – specify email logging. 1 select the system log link. 2 select the link fo...

  • Page 312

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-35 specifying udp event logging follow this procedure to enable logging to a udp syslog program. Step procedure 1 select the system log link. • the messages will be sent via upd packets to t...

  • Page 313

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-36 specifying tcp event logging follow this procedure to send logging messages to a pre-existing ip connection made on the tcp port. Step procedure 1 select the system log link. 2 select the...

  • Page 314

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-37 specifying tcp event logging (continued) step procedure 6 use a host program such as telnet to receive these tcp logging messages (note: other programs such as hyperterminal are also used...

  • Page 315

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-38 using the administration pages the purpose of the administration pages is to allow the user to upgrade, reboot, modify passwords and enter user-specified system information strings. Using...

  • Page 316

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-39 using the system information page (continued) step procedure 4 to change an attribute, type the new entry in one of these boxes: • label textbox • location textbox • contact textbox 5 sel...

  • Page 317

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-40 changing the root password the passwords page allows the user to change the passwords needed to login as a user. Changes to all settings require a login. (note: however, these changes are...

  • Page 318: Using The Reboot Pages

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-41 changing the root password (continued) step procedure 7 select the submit button. 8 log in as a root user (using the old password) if you are so prompted. (note: any change of setting wil...

  • Page 319

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-42 rebooting the printer (dtc550 only) the reboot page allows the dtc550 user to reboot or reset the printer and/or enter the upgrade mode. Step procedure 1 select the administration link. 2...

  • Page 320

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-43 upgrading the main firmware the upgrade page allows the user to upload new firmware to the printer. For the dtc550 printer/encoder, this upgrade page provides for upgrading the main print...

  • Page 321

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-44 upgrading the main firmware (dtc550 only) (continued) step procedure 4 select the upgrade button to get printer into the upgrade mode. 5 select the yes button and wait for reboot, as show...

  • Page 322

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-45 upgrading the main firmware (dtc550 only) (continued) step procedure 6 select administration when the home page appears. See display a below. 7 select upgrade to get to the upgrade page. ...

  • Page 323

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-46 upgrading the main firmware (dtc550 only) (continued) step procedure 8 select the browse button. See display a below. 9 navigate to and select the appropriate file to upload. 10 select th...

  • Page 324: Using The Help Page

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-47 using the help page the help page displays the help information. Step procedure 1 open this web page at the appropriate location by clicking on the help book icon at the top of each page....

  • Page 325: Additional Procedures

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-48 additional procedures reviewing led and dipswitch tables the leds and dipswitches can be found on the back of printers. Reviewing the dtc550 led and dipswitch table.

  • Page 326

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-49 reviewing the dtc550 led table led flash rate indicates on the network link is present. Green led (left) off the network link is not present. Off there is no network traffic to this ip ad...

  • Page 327: Diagnostics Utility

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-50 upgrading the main firmware with the fargo diagnostics utility the main printer firmware upgrades are done with the same procedure as the usb- connected printer. The pc doing the upgrade ...

  • Page 328

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-51 upgrading the main firmware with the fargo diagnostics utility (continued) see the procedure on the previous page..

  • Page 329

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-52 restoring the factory settings for ethernet there may be times when you are unable to use the current configuration of the ethernet interface. (note: this could be because you have lost t...

  • Page 330

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-53 reviewing the subnet mask setting step procedure 1 see the accessing the dtc550 ip address procedure to access the network info menu (menu -> system info -> network info). 2 select up or ...

  • Page 331

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-54 reviewing the aneg setting the aneg status indicates the current setting of the network configuration of the ethernet interface. • this value can be set explicitly by the user to force th...

  • Page 332

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-55 changing the dtc550 lcd network settings the dtc550 printer/encoder will display new menu entries when (a) the ethernet option is installed and (b) the printer has established communicati...

  • Page 333

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-56 changing the aneg setting the aneg status indicates the current setting of the network configuration of the ethernet interface. • this value can be set explicitly by the user to force the...

  • Page 334

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-57 saving addresses step procedure. 1 see the accessing the network setup menu procedure to access the network settings menu (menu -> setup printer -> network settings). 2 select down arrow ...

  • Page 335

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-58 accessing the ip address of your printer the additional lcd menus for ethernet-enabled printers are provided to view the ip address of the printer. Follow these procedures to access the i...

  • Page 336

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-59 ethernet printer troubleshooting procedures troubleshooting procedures if you are having trouble connecting to your ethernet printer or printing to it, you should go through each of the f...

  • Page 337

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-60 verifying the printer connection step procedure 1 ensure that your printer has a valid network connection. 2 verify that the dtc550 has the green led on solidly and the amber led is flash...

  • Page 338

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-61 verifying that your pc can access the printer using the ping command step procedure 1 follow these instructions to issue a ping command to the printer: at a dos prompt, enter ping [ip add...

  • Page 339

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-62 verifying that your pc can access the printer using the ping command (continued) step procedure 2 verify that the pc and the printer are connected to the same network. 3 you may be on dif...

  • Page 340

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-63 reviewing frequently-asked questions question answer how do i know if my printer has the ethernet option installed? If your printer has the rj45 connector installed on the back of the pri...

  • Page 341

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-64 reviewing frequently-asked questions (continued) question answer how can i find the ip address of my ethernet printer? You can find it in the lcd of the printer if the ethernet option is ...

  • Page 342

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-65 reviewing frequently-asked questions (continued) question answer how do i upgrade the printer firmware in my ethernet-enabled printer? This is done in the same manner as a usb-connected p...

  • Page 343

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-66 reviewing frequently-asked questions (continued) question answer what if i lose the password for my printer or it is not accepted? The dtc550 has a menu selection that allows the user nam...

  • Page 344

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-67 reviewing frequently-asked questions (continued) question answer how do i reconfigure my pc printer driver to connect to a different printer or different ip address? Follow this procedure...

  • Page 345

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-68 reviewing frequently-asked questions (continued) question answer how do i configure my printer’s ip settings? • by default, the printer is configured for dynamic ip address assignment. Th...

  • Page 346

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-69 reviewing frequently-asked questions question answer what do the leds by the ethernet connection on the back of the printer indicate? • on the dtc550 printer: the green led indicates a va...

  • Page 347: Glossary of Terms

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-70 glossary of terms term purpose mac (media access control) the unique numeric value address associated with a network device that gives the device a unique identity. This address is assign...

  • Page 348

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 7-71 glossary of terms (continued) term purpose snmp (simple network management protocol) this is protocol for the network management services. This protocol provides a means for network compl...

  • Page 349: Section 8: Cleaning

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-1 section 8: cleaning cleaning kit instructions - dtc550 printer introduction the special cleaning supplies contained in this cleaning kit include recommended cleaning procedures for the dtc...

  • Page 350

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-2 cleaning the printhead (d855055) caution: perform this procedure during every ribbon change or after every 1,000 prints to maintain consistent print quality. Perform this procedure for str...

  • Page 351

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-3 replacing the card cleaning roller caution: replace the card cleaning roller with every ribbon change, depending on the cleanliness of the card stock or the environment in which the printe...

  • Page 352

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-4 replacing the card cleaning roller (continued) steps procedure 3 remove the gray roller from the card cleaning cartridge, as shown below. 4 remove the old cleaning roller from the gray rol...

  • Page 353

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-5 replacing the card cleaning roller (continued) step procedure 5 remove the cover sheet to the cleaning roller, as shown below. Step procedure 6 insert the cleaning cartridge back into the ...

  • Page 354

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-6 replacing the card cleaning roller (continued) step procedure 7 caution: be sure to push down on the cartridge until it clicks into place..

  • Page 355

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-7 cleaning the platen and card feed rollers caution: clean the black, rubber platen roller and all of the gray (or black), rubber card feed rollers within the printer approximately every 2,0...

  • Page 356

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-8 cleaning the platen and card feed rollers (continued) step procedure 4 open the printer control panel from the computer. If using windows 98se/me, right click on the dtc550 card printer ic...

  • Page 357

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-9 cleaning the platen and card feed rollers (continued) display a - card tab (dtc550 printer driver).

  • Page 358

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-10 cleaning the platen and card feed rollers (continued) display b - clean printer utility.

  • Page 359

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-11 cleaning the platen and card feed rollers (continued) step procedure 8 open the printer's top cover and print station. (note: you do not need to remove the blank cards, the print ribbon o...

  • Page 360

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-12 cleaning the platen the printer's platen roller should be cleaned approximately every 250 prints. (note: this helps prevent jams and maintain the best print quality. Perform this procedur...

  • Page 361

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-13 cleaning the printer's exterior the printer has a durable casing that should retain its luster and appearance for many years. Clean it only with a cleaning pad from the printer cleaning k...

  • Page 362

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 8-14 cleaning the printer's interior (continued) this is a display for the print station (how to open it). This is a display for the print station (how to close it)..

  • Page 363: Selecting The Self Tests Tab

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 9-1 section 9: diagnostic tool utility selecting the self tests tab use these options to run the internal printer self tests. Step procedure 1 select the self test tab to bring up the printer ...

  • Page 364

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 9-2 selecting the barcode test card button step procedure 1 use this card to test the resin printing capabilities of the printer (note: a full color ribbon (ymc) with a resin panel (k) or a re...

  • Page 365

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 9-3 selecting the alignment self test button step procedure 1 use this card to determine image placement and confirm that the printer is working properly. (note: the image consists of sixteen ...

  • Page 366: Printer

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 10-1 section 10: packing the dtc550 card printer packing the printer the purpose of this section is to provide the user with a specific packing procedure for the dtc550 card printer. Follow th...

  • Page 367: Section 11: Lcd On-Line Menu

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-1 section 11: lcd on-line menu navigation entering the lcd menu and selecting the option the purpose of this section is to provide the user with specific procedures for lcd on-line menu nav...

  • Page 368

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-2 using the softkey and scroll buttons step procedure 1 the printer has three softkey buttons that appear below the lcd display. Their current function is indicated by the words appearing a...

  • Page 369

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-3 accessing the menu option structure tree when the printer is powered on and sitting idle, a menu option appears above the center softkey button. Use this menu option to access several tes...

  • Page 370

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-4 print test image setup printer ymck card test ymc color bars magnetic test standard resin ymc gray card ymc blue card printer settings current value x -25 min +25 max current value x -50 ...

  • Page 371

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-5 accessing the menu option structure tree (continued) part 2 see the next page. Please review the display at 150% or 200%..

  • Page 372

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-6 sensor calibration cal ribbon sensor cal hopper sensor adjust ribbon sensor read ribbon sensor cal lam sensor restore settings system info system upgrade installed options network info re...

  • Page 373

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-7 print tof and print eof alignment procedures the print tof and print eof adjustment procedures must be performed as a single alignment process. The goal of these procedures is to align th...

  • Page 374

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-8 using the lcd menu step procedure 1 to enter the printer's lcd menu, press the center button labeled menu. (note: the select function screen will appear.) • use the scroll buttons to scro...

  • Page 375

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-9 printing the self-test use this option to print a variety of preset test images that can be helpful in ensuring your printer is functioning properly. Once the print ribbon and cards are i...

  • Page 376

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-10 reviewing the color/resin ymck self-test step procedure 1 use this card to determine image placement and confirm that (a) the image colors are properly reproduced and (b) the resin panel...

  • Page 377

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-11 reviewing the card count ymc self-test step procedure 1 use this card to view printer settings and counts for card count (cc) and pass count (pc). • the card count is the total number of...

  • Page 378

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-12 reviewing the standard resin self-test step procedure 1 print this card with any resin ribbon. However, it will work best with a standard resin black ribbon..

  • Page 379

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-13 using the magnetic test option (only with magnetic encoding module) use this option only if magnetic encoding module is installed in your printer. Step procedure 1 select this option to ...

  • Page 380

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-14 adjusting the print tof and print eof step procedure 1 before starting the alignment procedures, you must first establish a baseline from which to start your adjustments. To do this, sel...

  • Page 381

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-15 setting the print tof (continued) step procedure 5 decrease the print tof value to move the printed image more toward the leading edge of the card. Or increase the print tof value to mov...

  • Page 382

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-16 setting the print eof this procedure positions the printed image correctly on the trailing edge of the card. Step procedure 1 choose menu, print test image and gray/align ymc/k to print ...

  • Page 383

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-17 setting the print eof (continued) step procedure 6 press done to save the value. Press yes when asked to save the change. Print a test card as described in step 1. 7 repeat steps 1 to 6 ...

  • Page 384

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-18 adjusting the ribbon tension step procedure 1 choose menu, print test image and gray/align ymc/k to print a test card. 2 select menu, setup printer, print settings and ribbon tension. 3 ...

  • Page 385

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-19 adjusting the ribbon tension (continued) step procedure 6 press done to save the value and print another test card. Press yes when asked to save the change. 7 repeat steps 1 to 6 until t...

  • Page 386

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-20 setting the printhead resistance step procedure 1 locate the printhead setting number on the bottom of the printhead. The number reads r=xxxx. 2 select menu, setup printer, print setting...

  • Page 387

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-21 adjusting the image darkness step procedure 1 choose menu, print test image and gray/align ymc/k to print a test card. 2 select menu, setup printer, print settings and image darkness. 3 ...

  • Page 388

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-22 changing the encoder settings use this option to choose the settings that coincide with the printer's current encoding configuration. Use the scroll buttons to select the option (you wan...

  • Page 389

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-23 adjusting the magnetic tof use this setting to position the magnetic data at the correct distance from the leading edge of the card. • the magnetic tof is the distance from the edge of t...

  • Page 390

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-24 setting the magnetic tof (continued) step procedure 5 enter a magnetic tof value appropriate for the direction for the magnetic data to move. • as a rule, a shift of ±27 equals about .06...

  • Page 391

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-25 disabling the mag verify process on the dtc550 printer the lcd tree shows a method to disable verification of the magnetic encoding on all encoded cards. See selecting from the menu opti...

  • Page 392

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-26 changing the hopper settings use this option to choose settings related to your printer's card input hopper. Use the scroll buttons to select the option to change. Step procedure 1 selec...

  • Page 393

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-27 adjusting the flipper offset step procedure 1 select menu, setup printer and flipper settings. 2 select print flip level, print flip angle or encoder angle. • use the print flip level op...

  • Page 394

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 11-28 showing the card count step procedure 1 choose show card count to view counts for card count (cc) and pass count (pc). Or select the menu > system info > show card count. • card count is...

  • Page 395

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 12-1 section 12: fargo technical support the purpose of this section to provide the user with an efficient, step-by-step procedure to be used when contacting fargo technical support as needed ...

  • Page 396

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 12-2 reading the serial numbers on a fargo printer the purpose of this section is to provide updated instructions for reading serial numbers on a fargo printer. Finding out when a fargo card p...

  • Page 397: Lists

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 13-1 section 13: reviewing spare parts lists reviewing the spare parts list for dtc550 series card printer dtc550 series id card printer recommended spare parts list effective date: may 2005 f...

  • Page 398

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-1 section 14: glossary of terms term definition 24-bit color a color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a col...

  • Page 399

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-2 glossary of terms (continued) term definition barcodes a series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stripe...

  • Page 400

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-3 glossary of terms (continued) term definition cache a type of memory buffer to store data temporarily, used to hold information that is most often exchanged between controller and periphe...

  • Page 401

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-4 glossary of terms (continued) term definition cr-79 a card dimension standard of 2.0625" l x 3.3125" w (+/-0.002" w, +/-0.005" l) or 52.400 x 84.150 mm. Cr-80 a card dimension standard of...

  • Page 402

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-5 glossary of terms (continued) term definition direct-to-card (dtc) printing the direct-to-card printing process prints digital images directly onto any plastic card with a smooth, clean, ...

  • Page 403

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-6 glossary of terms (continued) term definition dwell time the speed at which the card moves across the lam roller, measured in seconds/inch (sec/in). This can be adjusted in the driver to ...

  • Page 404

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-7 glossary of terms (continued) term definition encoder (wheel) an electromechanical device, attached to a shaft that detects the change in rotational position, incremented to count ticks p...

  • Page 405

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-8 glossary of terms (continued) term definition flash memory a microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of t...

  • Page 406

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-9 glossary of terms (continued) term definition hard drive a high capacity storage device in a pc consisting of non- removable magnetically encodable platters. Hardware physical components ...

  • Page 407

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-10 glossary of terms (continued) term definition ieee 1284 (institute of electrical and electronics engineers 1284) a standard method of signaling for a bi-directional parallel interface on...

  • Page 408

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-11 glossary of terms (continued) term definition landscape a document layout that is viewed with the document's long axis in a horizontal orientation. Lcd (liquid crystal display) a device ...

  • Page 409

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-12 glossary of terms (continued) term definition mb (megabyte) a unit of storage that equals 1,048,576 bytes. Memory a generic term for any device that stores digital information using magn...

  • Page 410

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-13 glossary of terms (continued) term definition oversized cards oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most pop...

  • Page 411

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-14 glossary of terms (continued) term definition pinch roller a free spinning (non-driven) roller that presses the card against the drive roller, on the opposite side, to ensure an adequate...

  • Page 412

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-15 glossary of terms (continued) term definition printhead the device on a printer that produces the image on the media. Pvc abbreviation for polyvinyl chloride, often called vinyl. Pvc is ...

  • Page 413

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-16 glossary of terms (continued) term definition resolution the number of individual pixels in a graphic, taken over a given length, used to indicate the sharpness of the picture and the le...

  • Page 414

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-17 glossary of terms (continued) term definition saturation a measure of the degree of color, from gray, with the same brightness. Self-test a pre-determined print file used to confirm prin...

  • Page 415

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-18 glossary of terms (continued) term definition spooling rather than moving a print job directly to the printer, the job is written to the disk so that the user can access the application ...

  • Page 416

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-19 glossary of terms (continued) term definition thermocouple a device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that v...

  • Page 417

    For restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 2.8) 14-20 glossary of terms (continued) term definition ups (un-interruptible power supply) an ac power supply, typically powered by batteries, which provides temporary power to the pc or printer ...

  • Page 418: Section 15: Index

    Restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 1.0) 15-1 section 15: index a ac - alternating current, 14-1 access card, 14-1 adhesion, 14-1 algebraic, 14-1 ansi (american national standards institute), 14-1 as400, 14-1 ascii (american standard cod...

  • Page 419

    Restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 1.0) 15-2 h halftoning, 14-8 hard drive, 14-9 hardware, 14-9 hdp (high definition printing™), 14-9 head, 14-9 heat seal, 14-9 heat sink, 14-9 hico (high coercivity), 14-9 high-coercivity magnetic strip...

  • Page 420

    Restricted use only fargo electronics, inc. Dtc550 direct to card printer/encoder user guide (rev. 1.0) 15-3 rma number, 14-16 roller, 14-16 rs-232, 14-16 s safety standards, 2-2 saturation, 14-17 self-test, 14-17 sensor, 14-17 serial interface, 14-17 simm, 14-17 simplex, 14-17 smart card, 14-17 sma...