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FARGO Electronics HDP5000 dual-side User Manual

Manual is about: High Definition Card Printer/Encoder

Summary of HDP5000 dual-side

  • Page 1

    Hdp5000 high definition card printer/encoder user guide (rev. 1.4) • hdp5000 single-side • hdp5000 dual-side • hdp5000 single-side (with single-side lamination) • hdp5000 dual-side (with single-side lamination) • hdp5000 single-side (with dual-side lamination) • hdp5000 dual-side (with dual-side lam...

  • Page 2

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) ii hdp5000 high definition card printer/encoder user guide (rev. 1.4), property of fargo electronics, incorporated copyright © 2007 by fargo electronics, incorporated. All rights reserved. ...

  • Page 3: Table of Contents

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) iii table of contents section 1: printer overview _________________________________________________ 1-1 how to use the guide ________________________________________________________________...

  • Page 4

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) iv installation procedures ______________________________________________________________ 3-23 installing the hdp5000 printer driver ________________________________________________ 3-23 pr...

  • Page 5

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) v using the media information page _____________________________________________________ 6-23 using the tcp/ip page ______________________________________________________________ 6-24 using...

  • Page 6

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) vi section 8: printer adjustments _______________________________________________ 8-1 safety messages (review carefully)______________________________________________________ 8-1 printing o...

  • Page 7

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) vii reviewing the iso track locations__________________________________________________ 8-77 sending the track information ______________________________________________________ 8-78 review...

  • Page 8

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) viii print tension settings _______________________________________________________________ 9-25 using the ribbon print takeup tension option_________________________________________ 9-25 u...

  • Page 9

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) ix section 17: glossary of terms ______________________________________________ 17-1 section 18: index_________________________________________________________ 18-1.

  • Page 10: Section 1: Printer Overview

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 1-1 section 1: printer overview how to use the guide the hdp5000 high definition card printer/encoder user guide is designed to provide installers and technicians with quick, efficient look...

  • Page 11

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 1-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Inform...

  • Page 12

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 1-3 hdp5000 process flow (in table format) reviewing the hdp5000 boot-up sequence step process 1 the card feed stepper turns on (to check for a card in the card path). 2 the lam headlift tu...

  • Page 13

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 1-4 reviewing the hdp5000 sequence of operations the following sequence describes a dual-sided, full color print job with magnetic encoding. Step process 1 the file information is received ...

  • Page 14

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 1-5 reviewing hdp5000 card printer sequence of operations (continued) step process 13 the ribbon drives, film drive and print platen stepper turn on and the printhead burns the image data u...

  • Page 15

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 1-6 reviewing the lamination module boot-up sequence step process 1 the lam headlift turns until the head up position is returned from headlift sensor. 2 the lamination ribbon motor activat...

  • Page 16

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 1-7 reviewing the lamination module sequence of operations the lam sequence of operations begins after printing has occurred with the card printer. Step process 1 the card is fed onto the l...

  • Page 17: Section 2: Specifications

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-1 section 2: specifications the purpose of this section is to provide the user with specific information on the regulatory compliances, agency listings, technical specifications and funct...

  • Page 18: Introduction

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-2 introduction the purpose of this section is to provide the user with specific information on the regulatory compliances, agency listings, technical specifications and functional specifi...

  • Page 19

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-3 reviewing the hdp5000 package these items are included with your hdp5000: • unpacking instructions • software installation cd (includes printer driver) • cleaning roller • one (1) power...

  • Page 20

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-4 reviewing the hdp5000 card printer display - hdp5000 printer with attached output hopper.

  • Page 21: Regulatory Compliances

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-5 regulatory compliances term description csa (cul) the printer manufacturer has been authorized by ul to represent the card printer as csa certified under csa standard c22.2 no. 60950-1-...

  • Page 22

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-6 fcc rules this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference. (2) this device m...

  • Page 23: Technical Specifications

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-7 technical specifications term description accepted card thickness • print only: .030" (30 mil) to .050" (50 mil) / .762mm to 1.27mm • print/lamination: .030" (30 mil) to .040" (40 mil) ...

  • Page 24

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-8 technical specifications (continued) term description card sizes (accepted standard sizes) hdp5000 and hdp5000-lc (see card tab under printer adjustments): • cr-80: this selection is th...

  • Page 25

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-9 technical specifications (continued) term description card size (custom selection) sets custom card size when closing dialog box. • print width default = 2.440, upper limit = 2.440, low...

  • Page 26

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-10 technical specifications (continued) term description colors (dpi) 300 dpi (11.8 dots/mm) dimensions • hdp5000: 11.50"h x 12.25"w x 9.25"d / 292mmh x 313mmw x 235mmd • hdp5000 + dual-s...

  • Page 27

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-11 technical specifications (continued) term description fargo certified supplies fargo card printer/encoder requires highly specialized media to function properly. To maximize printed ca...

  • Page 28

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-12 technical specifications (continued) term description memory 16mb ram operating temperature 65º f to 90º f (18º c to 32º c). Options • card lamination module – single-sided or double s...

  • Page 29

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-13 technical specifications (continued) term description print ribbon options hdp5000 and hdp5000-lc (prints or images): • full color, ymc*, 750 prints • full color with resin black, ymck...

  • Page 30

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-14 technical specifications (continued) term description single wire usb 2.0 encoding options • iso magnetic stripe encoding, dual high- and low-coercivity, tracks 1, 2 and 3 • contactles...

  • Page 31

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-15 technical specifications term description system requirements • x86 based pc or compatible • windows 2000, windows xp, windows 2003 • 500mhz computer with 256mb of ram or higher • 500m...

  • Page 32: Functional Specifications

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-16 functional specifications the card printer utilizes two different, yet closely related printing technologies to achieve its remarkable print quality for dye-sublimation and resin therm...

  • Page 33

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-17 printer components: resin thermal transfer to usb interface port component description resin thermal transfer resin thermal transfer is the print method the printer uses to print sharp...

  • Page 34

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-18 printer components: lcd and softkey control pad the printer provides a two line, thirty-two (32) characters lcd display that can communicate helpful information about the printer's ope...

  • Page 35

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-19 printer components: lcd and softkey control pad (continued) component description print status screen during operation, the lcd will indicate the current print status by showing you th...

  • Page 36

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-20 printer components: print ribbons the card printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images (print to film and transfer film to card). Since ...

  • Page 37

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-21 printer components: blank cards caution: never run cards with a contaminated, dull or uneven surface through the printer. Printing onto such cards will ultimately lead to poor print qu...

  • Page 38

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-22 printer components: blank cards (continued) type description ultracard stock due to the importance of using high-quality blank cards, a factory-approved card stock called ultracard™ is...

  • Page 39

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-23 printer components: card input and output hoppers type description card cartridge the card cartridge will hold a maximum of 100 cards (based on a standard 30 mil card thickness). Print...

  • Page 40

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-24 printer unit: reviewing the card lamination module danger: the printer’s transfer roller can reach temperatures exceeding 350° f (175° c). Use extreme caution when operating the lamina...

  • Page 41

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-25 printer components: transfer roller danger: the printer’s transfer roller can reach temperatures exceeding 350 degree f (175 c). Use extreme caution when operating the transfer roller....

  • Page 42: Reviewing The Overlaminates

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-26 reviewing the overlaminates important! Fargo card printers require highly specialized overlaminates to function properly. To maximize printer life, reliability, printed card quality an...

  • Page 43

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 2-27 reviewing the cr-80 patch size term description cross reference cr-80 polyguard overlaminate is available in a standard cr-80 patch size. (note: thermal transfer film overlaminate will...

  • Page 44

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-1 section 3: installation procedures safety messages (review carefully) symbol critical procedures for safety purposes danger: failure to follow these installation guidelines can result i...

  • Page 45: Introduction

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-2 introduction the following guide will walk you through the installation of the fargo hdp5000 driver. Time requirement this software installation process will require approximately 2 to ...

  • Page 46

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-3 unpacking the printer (continued) display a – see the hdp5000 printer installation guide.

  • Page 47

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-4 unpacking the printer display b – see the hdp5000 printer installation guide.

  • Page 48

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-5 choosing a good location follow these guidelines: • place the unit in a location with adequate air circulation to prevent internal heat build-up. • use the printer's dimensions as a gui...

  • Page 49: Printer Loading Procedures

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-6 printer loading procedures loading the print ribbon note: fargo card printers require highly specialized supplies to function properly. • to maximize printer life, reliability, printed ...

  • Page 50

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-7 loading the print ribbon (continued) step procedure 2 tighten the print ribbon..

  • Page 51

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-8 loading the print ribbon (continued) step procedure 3 insert the print ribbon cartridge into the printer until it clicks..

  • Page 52

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-9 loading the clear hdp transfer film step procedure 1 load the hdp film into the hdp film cartridge until the rolls click..

  • Page 53

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-10 loading the clear hdp transfer film (continued) step procedure 2 tighten the hdp film..

  • Page 54

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-11 loading the clear hdp transfer film (continued) step procedure 3 insert the hdp film cartridge into the printer until it clicks..

  • Page 55

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-12 inserting the card cleaning roller step procedure 1 remove the card cleaning roller from the print ribbon packaging and insert the cleaning roller onto the black spindle from the suppl...

  • Page 56

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-13 inserting the card cleaning roller (continued) step procedure 2 remove the protective sleeve from the card cleaning roller..

  • Page 57

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-14 inserting the card cleaning roller (continued) step procedure 3 insert the card cleaning roller into the card input area..

  • Page 58

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-15 loading the overlaminate (note: this procedure only applies to the hdp5000-lc.) the loading process for both the thermal transfer overlaminate and the polyguard™ overlaminate material ...

  • Page 59

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-16 loading the overlaminate (continued) step procedure 3 tighten the lamination rolls. 4 insert the overlaminate cartridges into the lamination module until they click..

  • Page 60

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-17 loading the overlaminate (continued) step procedure 5 close the lamination module front cover..

  • Page 61

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-18 loading the blank cards step procedure 1 load the blank cards into the card cartridge, as shown below. Important: the front of the card must face down. The back of the card or the magn...

  • Page 62

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-19 loading the blank cards (continued) step procedure 2 place the card input cartridge onto the printer until it clicks..

  • Page 63

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-20 connecting power to hdp5000 printer and lamination module caution: do not remove the red warning sticker across the usb connection. Do not plug in the usb cable until prompted to do so...

  • Page 64

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-21 connecting power to hdp5000 printer and lamination module (continued) display b - connecting the other end of the ac power cable to a surge protector. See both notes below. Note no. 1:...

  • Page 65

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-22 connecting power to hdp5000 printer and lamination module (continued) display c - connecting the plug from the power supply to the printer, as shown below. Display d - connecting the p...

  • Page 66: Installation Procedures

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-23 printer driver installation procedures installation procedures installing the hdp5000 printer driver step procedure 1 close down all programs and insert the software installation cd in...

  • Page 67

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-24 installing the hdp5000 printer driver (continued) step procedure 2 click on the next button to continue with the installation..

  • Page 68

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-25 installing the hdp5000 printer driver (continued) step procedure 3 a. Read the license agreement. Select the i accept the terms of the license agreement option. B. Click on the next bu...

  • Page 69

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-26 installing the hdp5000 printer driver (continued) step procedure 4 a. Select local to install a usb printer. Or b. Select network and enter an ip address for the printer..

  • Page 70

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-27 installing the hdp5000 printer driver (continued) step procedure 5 click on the next button to begin the installation..

  • Page 71

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-28 installing the hdp5000 printer driver (continued) step procedure 6 wait during the installation..

  • Page 72

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-29 installing the hdp5000 printer driver (continued) step procedure 7 applies to usb printer installation: connect the usb cable to both the pc and the printer..

  • Page 73

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-30 installing the hdp5000 printer driver (continued) step procedure 8 applies to usb printer installation: a. Select the printer port. (note: you have the option of selecting the port onl...

  • Page 74

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-31 installing the hdp5000 printer driver (continued) step procedure 9 click the finish button. 10 reboot your computer. 11 you have completed this procedure..

  • Page 75: Printing A Test Print Image

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-32 printing a test print image step procedure 1 install the ymck or ymckk ribbon in the printer for the test print. 2 open the driver settings. A. From your computer’s startup menu, selec...

  • Page 76

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 3-33 printing a test print image (continued) step procedure 4 this completes the hdp5000 high definition card printer/encoder installation guide..

  • Page 77

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-1 section 4: accessory procedures safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in...

  • Page 78

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-2 using the security lock slot on the hdp5000 important: compatible locks are not sold by fargo electronics; however, they are readily available from computer stores..

  • Page 79

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-3 using the security lock slot on the hdp5000 (continued) the hdp5000 printer has a security lock slot located in the back lip of the metal chassis to accommodate a standard laptop securi...

  • Page 80: Lamination Modules

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-4 installation and removal procedures flipper and lamination modules removing the output side upgrade cover tools needed: press the release tab with a flat blade. Use the snap and clip pr...

  • Page 81

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-5 installing the flipper module accessory parts included: flipper module accessory kit, pcb-intf board, torx tool and screws tools needed: torx tool (included in kit) estimated repair tim...

  • Page 82

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-6 flipper module accessory (continued) display a - slide the flipper module attachment tabs and the pcb-intf board into the appropriate slots at the base of printer module. This picture s...

  • Page 83

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-7 installing the lamination module accessory parts included: lamination module accessory kit, pcb-intf board, torx tool and screws tools needed: torx tool (included in kit) estimated repa...

  • Page 84

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 4-8 installing the lamination module accessory (continued) display - slide the lamination module attachment tabs and the pcb-intf board into the appropriate slots at the base of printer or ...

  • Page 85: Lcd Messages

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-1 section 5: general troubleshooting the purpose of this section is to provide the user with specific procedures relating to the lcd messages, communication errors, card feeding errors, e...

  • Page 86

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Inform...

  • Page 87: Tables.

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-3 troubleshooting - lcd and printer error message tables. This section provides two troubleshooting tables for the lcd error messages and the printer error messages. Each table uses a 3-c...

  • Page 88

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-4 how to use the lcd error message table (example provided) the pc error message in column 1 (lcd error message) provides the lower left corner number. This number identifies the pc error...

  • Page 89

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-5 troubleshooting with the lcd error message table lcd error message cause solution calibrate failed (pc error message no. 155 and 170) film or ribbon calibration has failed. Verify the f...

  • Page 90

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-6 troubleshooting with the lcd error message table (continued) lcd error message cause solution card jam: smart (pc error message no. 85) a card is jammed in the smart card encoding area ...

  • Page 91

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-7 troubleshooting with the lcd error message table (continued) lcd error message cause solution cover is open (pc error message no. 46) the cover was left open. Ensure that the cover is p...

  • Page 92

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-8 troubleshooting with the lcd error message table (continued) lcd error message cause solution empty reject bin (pc error message no. 265) the reject bin is full. Remove the large number...

  • Page 93

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-9 troubleshooting with the lcd error message table (continued) lcd error message cause solution film: wrong material (pc error message no. 173) the hdp film is not installed properly or h...

  • Page 94

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-10 troubleshooting with the lcd error message table (continued) lcd error message cause solution head resistance (pc error message no. 6) the ee setting in driver for head resistance is o...

  • Page 95

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-11 troubleshooting with the lcd error message table (continued) lcd error message cause solution invalid film (pc error message nos. 94, 95, 96, 164, 165, and 166) an unauthorized film is...

  • Page 96

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-12 troubleshooting with the lcd error message table (continued) lcd error message cause solution lam card jam (pc error message no. 53, 212, 214, and 215) a jam occurred somewhere between...

  • Page 97

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-13 troubleshooting with the lcd error message table (continued) lcd error message cause solution lam handler startup error (pc error message no. 141) after powering up the printer, the la...

  • Page 98

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-14 troubleshooting with the lcd error message table (continued) lcd error message cause solution laminate 1 jam (pc error message no. 229) a jam occurred with the laminator material in ca...

  • Page 99

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-15 troubleshooting with the lcd error message table (continued) lcd error message cause solution lm1 headlift err (pc error message no. 217) the laminator failed to move or sense the lowe...

  • Page 100

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-16 troubleshooting with the lcd error message table (continued) lcd error message cause solution no e-card encoder (pc error message no. 202) you are trying to send encoding data, but the...

  • Page 101

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-17 troubleshooting with the lcd error message table (continued) lcd error message cause solution no iclass encoder (pc error message no. 177) you are trying to send encoding data, but the...

  • Page 102

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-18 troubleshooting with the lcd error message table (continued) lcd error message cause solution no smart encoder (pc error message no. 33) you are trying to send encoding data, but the p...

  • Page 103

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-19 troubleshooting with the lcd error message table (continued) lcd error message cause solution remove lam mtl (pc error message no. 210) single sided lam job specified but the material ...

  • Page 104

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-20 troubleshooting with the lcd error message table (continued) lcd error message cause solution ribbon miscue (pc error message no. 97) the ribbon is not able to find the next panel corr...

  • Page 105

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-21 troubleshooting with the lcd error message table (continued) lcd error message cause solution unable to feed (pc error message nos. 14 and 81) the printer is unable to feed a card from...

  • Page 106

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-22 troubleshooting with the printer error message table printer error message cause solution general error a general printer error has occurred. Press cancel on the printer or click on ca...

  • Page 107

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-23 troubleshooting with the printer error message table (continued) printer error message cause solution card jam a card has become jammed in the printer. A. Open the printer's front cove...

  • Page 108

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-24 troubleshooting with the printer error message table (continued) printer error message cause solution card jam (flipper) a card has become jammed in the printer's flipper table. A. Ope...

  • Page 109

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-25 troubleshooting with the printer error message table (continued) printer error message cause solution card eject error the printer is unable to eject a card. Please check printer for a...

  • Page 110

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-26 troubleshooting with the printer error message table (continued) printer error message cause solution no flipper the printer does not have flipping capabilities. A. Verify the printer ...

  • Page 111

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-27 troubleshooting with the printer error message table (continued) printer error message cause solution no ribbon installed no print ribbon is installed in the printer. Install the corre...

  • Page 112

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-28 troubleshooting with the printer error message table (continued) printer error message cause solution ribbon break/jam a ribbon break/jam has been detected inside the printer. The prin...

  • Page 113

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-29 troubleshooting with the printer error message table (continued) printer error message cause solution invalid ribbon an incorrect print ribbon has been installed in the printer. (this ...

  • Page 114

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-30 troubleshooting with the printer error message table (continued) printer error message cause solution invalid ribbon the ribbon installed does not match the securemark configuration of...

  • Page 115

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-31 troubleshooting with the printer error message table (continued) printer error message cause solution no magnetic encoder installed a print job with magnetic encoding was sent with no ...

  • Page 116

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-32 troubleshooting with the printer error message table (continued) printer error message cause solution laminator (general error) the laminator has reported a general fault. Press the re...

  • Page 117

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-33 troubleshooting with the printer error message table (continued) printer error message cause solution no laminator film installed no laminator film is installed in the laminator unit. ...

  • Page 118

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-34 troubleshooting with the printer error message table (continued) printer error message cause solution laminator film break/jam a film break/jam has been detected inside the laminator. ...

  • Page 119

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-35 troubleshooting with the printer error message table (continued) printer error message cause solution print film out the print film installed in the printer is empty. Install new film ...

  • Page 120

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-36 troubleshooting with the printer error message table printer error message cause solution invalid print film installed the print film installed does not match the securemark configurat...

  • Page 121: Communications Errors

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-37 communications errors resolving the communication errors symptom(s): incorrect output, communications error on pc or printer, stalling, no response from printer, no job printed, “paper...

  • Page 122

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-38 resolving the communication errors (continued) step procedure 4 determine the problem with printing from the application. A. Print a self-test from the printer by pressing options -> m...

  • Page 123: Printing A Test Image

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-39 printing a test image step procedure 1 open the diagnostic tool from the driver. Choose run tests to select a preset test image. Select self tests (note: these images help to determine...

  • Page 124

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-40 reviewing the alignment self test card step procedure 1 use this card to determine image placement and confirm that the printer is working properly. (note: the image consists of sixtee...

  • Page 125

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-41 reviewing the color bars self test step procedure 1 use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of rgb and ymck. (note...

  • Page 126

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-42 reviewing the device settings self test step procedure 1 use this card to view the printer settings and counts for card count (cc), card cleaning count (tc) and others. The card count ...

  • Page 127

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-43 reviewing the ymck self test step procedure 1 use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of rgb and ymck. (note: this...

  • Page 128

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-44 reviewing the magnetic self test step procedure 1 this option only applies if a magnetic encoding module is installed in the printer. (note: the printer will feed, encode and eject a c...

  • Page 129

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 5-45 reviewing the resin self test step procedure 1 use this card to determine that the resin panel is printing properly..

  • Page 130: Introduction

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-1 section 6: ethernet option section introduction the ethernet option includes the ethernet port and the internal printer server. • printer management: the printer driver provides bi-dire...

  • Page 131

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-2 technical specification - ethernet option here are the system requirements for ethernet. Caution: for safety purposes, ethernet is not intended for a direct connection outside of the bu...

  • Page 132

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-3 functional specification - ethernet option the fargo ethernet option includes these features. Feature description simultaneous printing provides the ability to simultaneously print from...

  • Page 133: Network Services - Overview

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-4 network services - overview the ethernet option provides the services described in this section. (note: other additional services include a ping client, address assignment and printer d...

  • Page 134: Network Management Interface

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-5 network management interface the snmp interface is described below. Interface description snmp • the ethernet interface is a fully-manageable snmp agent that supports mib-ii. • the ethe...

  • Page 135

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-6 reviewing the telnet command table the following table describes available telnet commands. (note: you can enter partial full- word commands: the printer will respond with additional he...

  • Page 136

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-7 reviewing the telnet command table (continued) telnet command command purpose command format all display all information about this printer. List all diff display all differences betwee...

  • Page 137

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-8 reviewing the telnet command table (continued) telnet command command purpose command format lpq display information about print jobs and their settings. List lpq printer display inform...

  • Page 138

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-9 reviewing the telnet command table (continued) telnet command command purpose command format contact set the contact string. Set sysinfo label [] location set the location string. Set s...

  • Page 139

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-10 reviewing the telnet command table (continued) telnet command command purpose command format add add a new user definition. The hdp5000 allows only two (2) user definitions. Set user a...

  • Page 140

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-11 reviewing the telnet command table (continued) telnet command command purpose command format addr store a new ip address. Store net addr mask store a new address mask. Store net mask g...

  • Page 141: Reviewing Web Page Security

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-12 reviewing the telnet command table (continued) telnet command command purpose command format save save all current settings as the stored settings in the permanent memory. Save load ta...

  • Page 142: Logging In

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-13 logging in when a user attempts to change any setting, they are asked for a user name and password. (note: the guest users can only view settings.) step procedure 1 enter the correct u...

  • Page 143: Accessing The Home Page

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-14 accessing the home page step procedure 1 open a window for your network browser application on your local pc. 2 find the ip address of the printer. (note: see accessing the hdp5000 ip ...

  • Page 144: Reviewing The Home Page

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-15 reviewing the home page this section provides a display of the hdp5000 home page..

  • Page 145

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-16 reviewing the home page categories and fields (table) you can view these categories and fields in the following table. Category field purpose serial number displays the unique fixed se...

  • Page 146

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-17 configuring the network settings the procedures needed to configure the network settings are presented in this section. Accessing the network settings page the network page displays th...

  • Page 147

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-18 reviewing the interface the interface display indicates the network speed supported by the printer. Reviewing the current settings the current settings page section displays the curren...

  • Page 148

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-19 switching to the automatic ip address mode step procedure 1 select the network link from any web page of the printer. 2 select the obtain an ip address automatically radio button to en...

  • Page 149

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-20 changing to the static ip address mode step procedure 1 select the network link from any web page of the printer. 2 select the use the following ip address radio button, which prepares...

  • Page 150

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-21 changing to the static ip address mode (continued) step procedure 7 login as a root user if you are so prompted. (note: any change of setting will only be accepted after you have succe...

  • Page 151

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-22 using the clear changes button step procedure 1 click on the clear changes button to delete the information in the textboxes in stored settings area. See the lower left corner of this ...

  • Page 152

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-23 using the media information page this page displays media information about the ribbon and film (currently installed in the printer). Step procedure 1 select the status link from any w...

  • Page 153: Using The Tcp/ip Page

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-24 using the tcp/ip page the tcp/ip page displays the tcp/ip status of each printer connection, which are not configurable. See the next two pages for displays. Step procedure 1 select th...

  • Page 154

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-25 using the tcp/ip page see the using the tcp/ip page procedure..

  • Page 155: Using The Printer Page

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-26 using the printer page you can use the printer page to review current information about the printer device settings and print jobs. Device settings include the following: • the status ...

  • Page 156

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-27 reviewing the printer page (continued) see the previous page for descriptions of the fields..

  • Page 157: Using The System Log Page

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-28 using the system log page the system log page displays the current system log settings and allows the user to change the settings. (note: these settings configure how system logging oc...

  • Page 158

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-29 changing the log name by default the names are log1 and log2. However, you can rename them from this page. (note: this also updates the link to the corresponding web page.) step proced...

  • Page 159

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-30 selecting the log type step procedure 1 select the system log link. See the next page. 2 select the link for the log name you want to view or configure (the default choices are log1 or...

  • Page 160

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-31 selecting the log destination specify one destination for the log. Step procedure – no event logging. 1 select the system log link. 2 select the link for the log name you want to view ...

  • Page 161

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-32 setting up email event logging follow this procedure to enable logging using email notification: step procedure – specify email logging. 1 select the system log link. 2 select the link...

  • Page 162

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-33 specifying udp event logging follow this procedure to enable logging to a udp syslog program. Step procedure 1 select the system log link. • the messages will be sent via udp packets t...

  • Page 163

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-34 specifying udp event logging step procedure 5 select submit. 6 login as a root user if you are so prompted. (note: any change of setting will only be accepted after you have successful...

  • Page 164

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-35 specifying tcp event logging follow this procedure to send logging messages to a pre-existing ip connection made on the tcp port. Step procedure 1 select the system log link. 2 select ...

  • Page 165

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-36 specifying tcp event logging (continued) step procedure 6 use a host program such as telnet to receive these tcp logging messages (note: other programs such as hyperterminal are also u...

  • Page 166

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-37 using the administration pages the purpose of the administration pages is to allow the user to upgrade, reboot, modify passwords and enter user-specified system information strings. Us...

  • Page 167

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-38 using the system information page (continued) step procedure 3 to change an attribute, type the new entry in one of these boxes: • label textbox • location textbox • contact textbox 4 ...

  • Page 168

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-39 changing the root password the passwords page allows the user to change the passwords needed to login as a user. Changes to all settings require a login. (note: however, these changes ...

  • Page 169: Using The Reboot Pages

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-40 using the reboot pages rebooting the hdp5000 restarts the complete printer, which includes the print server. Rebooting the printer the reboot page allows the hdp5000 user to reboot or ...

  • Page 170

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-41 upgrading the main firmware the upgrade page allows the user to upload new firmware to the printer. For the hdp5000 printer/encoder, this upgrade page provides for upgrading the main p...

  • Page 171

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-42 upgrading the main firmware (hdp5000 only) (continued) step procedure 4 select the upgrade button to get printer into the upgrade mode. 5 select the yes button and wait for reboot, as ...

  • Page 172

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-43 upgrading the main firmware (hdp5000 only) (continued) step procedure 6 select administration when the home page appears. See display a below. 7 select upgrade to get to the upgrade pa...

  • Page 173

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-44 upgrading the main firmware (hdp5000 only) (continued) step procedure 8 select the browse button. See display a below. 9 navigate to and select the appropriate file to upload. 10 selec...

  • Page 174: Using The Print Path Page

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-45 using the print path page the purpose of the print path page is to allow the user to view or change the tcp port numbers used to communicate to the printer. • if these settings are lef...

  • Page 175

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-46 using the print path page (continued) step procedure 4 select the submit button to save these changes to stored settings in the memory of the printer. (note: these settings will not be...

  • Page 176: Additional Procedures

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-47 using the help page the help page displays the help information. Step procedure 1 open this web page at the appropriate location by clicking on the help book icon at the top of each pa...

  • Page 177: Workbench Printer Utility

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-48 upgrading the main firmware with the fargo workbench printer utility the main printer firmware upgrades are done with the same procedure as the usb- connected printer. • the pc doing t...

  • Page 178

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-49 upgrading the main firmware with the fargo workbench printer utility (continued) step procedure 3 access the upgrade firmware window from the actions menu, as shown below. 4 select the...

  • Page 179

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-50 restoring the factory settings for ethernet there may be times when you are unable to use the current configuration of the ethernet interface. (note: this could be because you have los...

  • Page 180

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-51 changing the dhcp setting step procedure 1 see the accessing the network setup menu procedure to access the network settings menu : options -> menu -> next -> network settings 2 select...

  • Page 181

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-52 saving addresses step procedure. 1 see the accessing the network setup menu procedure to access the network settings menu: options -> menu -> next -> network settings 2 select next on ...

  • Page 182

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-53 accessing the hdp5000 ip address follow this procedure: step process 1 press info in display a (below) to continue with the procedure. 2 press next several times to access display c (i...

  • Page 183

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-54 ethernet printer troubleshooting procedures troubleshooting procedures if you are having trouble connecting to your ethernet printer or printing to it, you should go through each of th...

  • Page 184

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-55 verifying the printer connection step procedure 1 ensure that your printer has a valid network connection. 2 verify that the hdp5000 has the green led on solidly and the amber led is f...

  • Page 185

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-56 verifying that your pc can access the printer using the ping command step procedure 1 follow these instructions to issue a ping command to the printer: at a dos prompt, enter ping [ip ...

  • Page 186

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-57 verifying that your pc can access the printer using the ping command (continued) step procedure 2 verify that the pc and the printer are connected to the same network. 3 you may be on ...

  • Page 187

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-58 reviewing frequently-asked questions question answer how do i know if my printer has the ethernet option installed? All hdp5000 models come with ethernet installed as standard equipmen...

  • Page 188

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-59 reviewing frequently-asked questions (continued) question answer how can i find the ip address of my ethernet printer? You can find it in the lcd of the printer if the ethernet option ...

  • Page 189

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-60 reviewing frequently-asked questions (continued) question answer how do i upgrade the printer firmware in my ethernet-enabled printer? This is done in the same manner as a usb-connecte...

  • Page 190

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-61 reviewing frequently-asked questions (continued) question answer what if i lose the password for my printer or it is not accepted? The hdp5000 has a menu selection that allows the user...

  • Page 191

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-62 reviewing frequently-asked questions (continued) question answer how do i reconfigure my pc printer driver to connect to a different printer or different ip address? Use the windows “a...

  • Page 192

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-63 reviewing frequently-asked questions (continued) question answer how do i configure my printer’s ip settings? • by default, the printer is configured for dynamic ip address assignment....

  • Page 193

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-64 reviewing frequently-asked questions question answer what do the leds by the ethernet connection on the back of the printer indicate? • on the hdp5000 printer: the green led indicates ...

  • Page 194: Glossary of Terms

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-65 glossary of terms term purpose mac (media access control) the unique numeric value address associated with a network device that gives the device a unique identity. This address is ass...

  • Page 195

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 6-66 glossary of terms (continued) term purpose snmp (simple network management protocol) this is protocol for the network management services. This protocol provides a means for network co...

  • Page 196

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-1 section 7: card lamination module the hdp5000 supports the attachment of an optional card lamination module. This module can be ordered pre-installed on the printer from the factory or ...

  • Page 197

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Inform...

  • Page 198

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-3 reviewing the card lamination module.

  • Page 199

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-4 installing the card lamination module introduction the following guide provides a step-by-step installation procedure for the hdp5000 lamination module and printer driver accessory. Ref...

  • Page 200

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-5 inspecting the card lamination module while unpacking your lamination module, inspect the carton to ensure that no damage has occurred during shipping. (note: make sure that all supplie...

  • Page 201

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-6 installing the lamination module accessory parts included: lamination module accessory kit, pcb-intf board, torx tool and screws. Tools needed: torx tool included in kit. Estimated repa...

  • Page 202

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-7 installing the lamination module accessory (continued) display a - shows the printer, the flipper module and the lamination module. Slide the lamination module attachment tabs and the p...

  • Page 203

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-8 adjusting the lamination placement on the card the card lamination module provides an adjustable lamination placement knob that allows you to fine-tune where the lamination is being pla...

  • Page 204

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-9 adjusting the lamination placement on the card display b – see procedural step 2 (on the previous page).

  • Page 205: Adjusting The Card Flattener

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 7-10 adjusting the card flattener the card lamination module provides an adjustable card flattener that allows you to fine- tune the flatness of laminated cards. This flattener works by rev...

  • Page 206

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-1 section 8: printer adjustments the purpose of this section is to provide the user with specific information on printer adjustment procedures. Safety messages (review carefully) symbol c...

  • Page 207

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-2 important! Fargo card printers require highly specialized print ribbons to function properly. To maximize printer life, reliability, printed card quality and durability, you must use on...

  • Page 208

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-3 selecting the appropriate hdp printer driver settings you have these card selections (to choose from): • fargo ultracard iii (default card type) • fargo ultracard • hid iso prox – stand...

  • Page 209

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-4 selecting the appropriate hdp printer driver settings for the cases where custom settings are required, the printer driver's card type option also includes custom 1 and custom 2 options...

  • Page 210

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-5 conducting the tape adhesion test it is important to conduct tape adhesion tests because fargo cannot be certain which transfer temperature and dwell time will work best (when printing ...

  • Page 211

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-6 conducting the tape adhesion test (continued) see the previous page..

  • Page 212

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-7 conducting the tape adhesion test (continued) step procedure 4 visually examine the card and the strip of tape pulled from the card, to see if any portion of the hdp film was removed fr...

  • Page 213: Printer Driver Options

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-8 printer driver options installing printer driver updates occasionally, new printer driver versions are released which have new or updated features. • before installing an updated printe...

  • Page 214

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-9 installing printer driver updates step procedure 5 follow the on-screen instructions to begin installation. See printer driver installation . (note: when prompted, click on the have dis...

  • Page 215

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-10 setting up the printer driver once the appropriate printer driver for the computer has been installed, you will need to set the driver up with the proper print options. To open the pri...

  • Page 216: Using The Card Tab

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-11 using the card tab use this option to control specific printer functions..

  • Page 217

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-12 selecting the card size step procedure 1 select the appropriate card option: • cr-80: this selection is the default form size for the hdp5000. This will print a 2.125 x 3.374 image inc...

  • Page 218

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-13 selecting the card type select the appropriate card type according to the composition of the card stock. Step procedure 1 you have these selections (to choose from): • fargo ultracard ...

  • Page 219

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-14 selecting the card type see the previous page..

  • Page 220

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-15 selecting the card type (continued) step procedure 2 if using a card stock other than listed, use the custom 1options to save custom dwell time and dwell temperature controls on the im...

  • Page 221

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-16 selecting the card type (continued) please see step 2b on the previous page..

  • Page 222

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-17 setting the orientation select either the portrait or landscape radio buttons for orientation. Step procedure 1 select portrait to cause the card to print in a vertical orientation. Or...

  • Page 223

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-18 specifying the number of copies specifies the number of copies to be printed. • the upper limit is 10000 and the lower limit is 1..

  • Page 224

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-19 selecting the diagnostics button this will launch the diagnostic tool (if installed)..

  • Page 225

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-20 selecting the test print button when selected, a test prn file will be sent to the printer. See below. This file will print a full color plus resin print on the front side of the card ...

  • Page 226

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-21 selecting the about button select the about button to open a dialog box containing the copyright information as well as the driver’s version number and date code..

  • Page 227

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-22 selecting the toolbox button select the toolbox button. See the toolbox section for more information and procedures..

  • Page 228: Using The Device Options Tab

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-23 using the device options tab this section describes the use of the device options tab..

  • Page 229

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-24 detecting supplies at print time function step procedure 1 use the supplies checkbox for auto detection of the consumables, which are the ribbon, film and laminate. See below. • in the...

  • Page 230

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-25 detecting supplies at print time function (continued) step procedure 3 when the supplies checkbox is checked, the following takes place: • ribbon and film type dropdown boxes are inact...

  • Page 231

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-26 detecting supplies at print time function (continued) step procedure 4 when the supplies checkbox is not checked or it is de-selected (cleared) from a selected state, the ribbon and fi...

  • Page 232

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-27 adjusting the ribbon type use the ribbon type dropdown menu to match ribbon type. Step procedure 1 adjust to match the ribbon type selection with the ribbon type that is loaded in the ...

  • Page 233

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-28 adjusting the film type step procedure 1 allows you to select the film type option that is appropriate for the type of hdp film currently loaded in the printer. • select the clear opti...

  • Page 234

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-29 using the dual sided group functions the dual sided group checkboxes (shown below) are grayed out if no flipper is automatically found or if the dual sided is manually turned off. See ...

  • Page 235

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-30 using the dual sided - print both sides option use this option to automatically print on both the front and backside of a card. Step procedure 1 select this option in conjunction with ...

  • Page 236

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-31 using the print both sides - split 1 set of ribbon panels option use this option to provide the most economical means of printing a dual-sided card since a single set of ribbon panels ...

  • Page 237

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-32 using the print both sides - print back image on front of card option this option becomes active when print both sides is checked. The default is active and unchecked. Step procedure 1...

  • Page 238

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-33 using the dual sided - print back side only option use this option to print only onto the backside of cards. (note: the print back side only checkbox default is active and unchecked.) ...

  • Page 239: Using The Options Group

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-34 using the options group the functions under the options group are described in this section..

  • Page 240

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-35 using the rotate front 180 degrees or rotate back 180 degrees options use this option to change the position of the printed image in relation to the set location of a card's magnetic s...

  • Page 241

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-36 using the disable printing option use this option to disable the printing capabilities of the printer while still allowing the printer to encode cards. (note: this option is useful to ...

  • Page 242

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-37 using the dual pass and invert f-panel image options see using the ymcfk ribbon in the workbench procedure in the fargo workbench printer utility section. • dual pass option: this refe...

  • Page 243: Using The Image Color Tab

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-38 using the image color tab use this tab to adjust color properties. (note: the hdp5000 printing preferences window has the same image color tab functionality as the hdp5000-lc printing ...

  • Page 244

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-39 using the image color tab (hdp5000) display b – image color tab > advanced image color window.

  • Page 245

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-40 using the quality – color matching dropdown step procedure 1 select none (a) if interested in print speed rather than print color, (b) if color correcting the image for printing has al...

  • Page 246

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-41 using the quality – color matching dropdown (continued) step procedure 2 control the overall darkness and lightness of the dye-sub printed image by adjusting the dye-sub intensity slid...

  • Page 247

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-42 using the quality – color matching dropdown (continued) step procedure 3 control the amount of heat the printer uses when printing with the resin black panel by adjusting the resin hea...

  • Page 248

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-43 using the quality – color matching dropdown (continued) step procedure 4 as needed, return all options to their factory settings by clicking on the default button..

  • Page 249

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-44 adjusting for the resin dither select the appropriate dither method according to the type of image to be printed. (note: this option only affects those objects printed on the backside ...

  • Page 250

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-45 using the advanced image color window step procedure 1 click on the advanced settings button to bring up the advanced image color window. See below..

  • Page 251

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-46 using the advanced image color window (continued) step procedure 2 for the image quality slider bar controls, see below. • click ok to accept any variance from the default (for this sp...

  • Page 252

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-47 using the advanced image color window (continued) see the previous page..

  • Page 253

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-48 using the advanced image color window (continued) step procedure 3 for the balance slider bar controls, see below. • click ok to accept any variance from the default (for this specific...

  • Page 254

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-49 using the advanced image color window (continued) see the previous page..

  • Page 255

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-50 using the advanced image color window step procedure 4 click on the default button to clear changes back to the default settings for this window only. See below..

  • Page 256

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-51 using the default button on the image color tab step procedure 1 click on the default button to clear changes back to default setting for image color tab only and not for the advanced ...

  • Page 257: Using The Image Transfer Tab

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-52 using the image transfer tab use this tab to adjust the image position, transfer dwell time and transfer temperature. (note: the hdp5000 printing preferences window has the same image ...

  • Page 258

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-53 adjusting the image position controls use the image position controls to position the image on a card (to be adjusted). Step procedure 1 adjust the image position values by clicking on...

  • Page 259

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-54 adjusting the image position controls (continued) the display (below) represents how the printed image will move in relation to the fixed card position as positive and negative image p...

  • Page 260

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-55 adjusting the transfer dwell time and temperature use the image transfer option to control of the transfer dwell time and transfer temperature. • these settings control the speed and t...

  • Page 261

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-56 adjusting the transfer dwell time and temperature (continued) step procedure 2 transfer temperature sets temperature for intm transfer in celsius lower limit = 150.0 celsius, upper lim...

  • Page 262

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-57 adjusting the transfer dwell time and temperature (continued).

  • Page 263

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-58 adjusting the transfer dwell time and temperature step procedure 3 return to the factory default settings for the selected card type by clicking on the default button. If using cards (...

  • Page 264

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-59 using the default button step procedure 1 use the default button to reset the transfer dwell time and transfer temperature to defaults for current card type choice. See below..

  • Page 265

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-60 using the magnetic encoding tab use these options only if the printer has an optional magnetic stripe encoding module installed. (note: if no encoder is detected, the tab is active but...

  • Page 266

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-61 using the encoding mode dropdown list use the encoding mode option to specify which magnetic encoding standard to use. Category description installation the hdp card printer can be ins...

  • Page 267

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-62 using the encoding mode dropdown list (continued) category description custom encoding selection (active and inactive functions) if you select custom encoding, all options are active. ...

  • Page 268

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-63 using the encoding mode dropdown list (continued) category description raw binary encoding selection (active and inactive functions) if you select raw binary encoding, you send down a ...

  • Page 269

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-64 using the encoding mode dropdown list (continued) category description raw binary encoding selection (active and inactive functions) (cont.) 1. Under the attachments section, open the ...

  • Page 270

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-65 using the encoding mode dropdown list category description jis ii encoding selection (active and inactive functions) if you select jis ii encoding, specific standards are used. (note: ...

  • Page 271

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-66 selecting the coercivity/magnetic track use the iso option for encoding capability for either high- or low-coercivity cards on tracks 1, 2 and 3 and is the industry's standard mode of ...

  • Page 272

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-67 reviewing the shift data left function use the shift data left option, which applies to all tracks when selected. (note: when this option is unchecked, it is the default.) step procedu...

  • Page 273

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-68 reviewing the magnetic track options use these options to customize the iso encoded data format for each of the magnetic stripe's three tracks. (note: click default to reset the defaul...

  • Page 274

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-69 reviewing the magnetic track options.

  • Page 275

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-70 using the magnetic track options use the magnetic track options for these purposes: • customize the iso-encoded data format for each of the magnetic stripe's three tracks. • customize ...

  • Page 276

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-71 using the magnetic track options see the previous page..

  • Page 277

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-72 using the character size buttons use this option to customize the character data size (bits per character) used to encode the magnetic data on the currently selected track. (note: this...

  • Page 278

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-73 using the ascii offset dropdown list use this option to customize the character ascii offset used to encode the magnetic data on the currently selected track. (note: this character-off...

  • Page 279

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-74 using the bit density dropdown list use this option to customize the bit recording density (bits per inch) used to encode the magnetic data on the currently selected track. The default...

  • Page 280

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-75 using the lrc generation dropdown list use this option to customize the lrc generation mode (used to encode the magnetic data on the currently selected track). Step procedure 1 • selec...

  • Page 281

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-76 using the encoding mode dropdown list use this option to customize the encoding mode (used to encode the magnetic data on the currently selected track). Step procedure 1 • select no pa...

  • Page 282

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-77 reviewing the iso track locations the magnetic encoding module encodes onto tracks in accordance with an iso 7811-2 magnetic stripe. For track locations, review the display below. Trac...

  • Page 283

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-78 sending the track information magnetic track data is sent in the form of text strings from the application software to the printer driver. • in order for the printer driver to differen...

  • Page 284

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-79 reviewing the sample string • track 1: ~1%julieanderson^1234567890? • track 2: ~2;1234567890987654321? • track 3: ~3;1234567890987654321? Track start sentinel end sentinel field separa...

  • Page 285

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-80 reviewing the ascii code and character table ascii code character ascii code character ascii code character 32 space 56 8 80 p 33 ! 57 9 81 q 34 58 : 82 r 35 # 59 ; 83 s 36 $ 60 t 37 %...

  • Page 286

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-81 using the default button (image transfer tab) step procedure 1 use the default button to reset defaults for the current track tab only. See below..

  • Page 287

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-82 using the lamination tab (hdp5000-lc) use this option to control specific printer functions. These options allow you to control the printer's lamination process. (note: when no laminat...

  • Page 288

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-83 selecting the lamination position step procedure 1 use the lamination position control to adjust the horizontal position of the polyguard overlaminate. (note: this control functions in...

  • Page 289

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-84 adjusting the lamination speed - transfer dwell time step procedure 1 adjust the transfer dwell time to control the lamination dwell time or through-put speed of a card in seconds per ...

  • Page 290

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-85 selecting the lamination side dropdown menu step procedure 1 a. Select the no lamination option if you do not want to use the printer's built-in laminator. B. Select laminate front sid...

  • Page 291

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-86 reviewing the card lamination module unit table (no flipper versus flipper) no flipper flipper single side card lamination unit (lower) no supplies none none lam supply in lower only n...

  • Page 292

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-87 selecting the lamination type step procedure 1 select one of the lamination type options, according to which type of lamination media is currently installed. Two types of overlaminates...

  • Page 293

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-88 selecting the lamination type (continued) see previous page..

  • Page 294

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-89 adjusting the lamination temperature step procedure 1 adjust the transfer temperature to control the lamination temperature. • default = 145.4 celsius • upper limit = 170.0 celsius • l...

  • Page 295

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-90 selecting the defaults button step procedure 1 click on the default button to return the transfer dwell time and transfer temperature to the default settings for the lamination type (b...

  • Page 296: Using The K Panel Resin Tab

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-91 using the k panel resin tab use this tab to adjust the card size, the direction the card travels through the printer, the print all black with k panel (options) and the defined areas. ...

  • Page 297

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-92 using the scroll controls controls description horizontal changes the size of the area from left to right • default = 0.200 inches (5.1 mm) • upper limit = 3.450 inches (87.6 mm) • low...

  • Page 298

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-93 using the click and drag capability click and drag the corners and the sides of an area to change size and location of area. • the horizontal, vertical size and x, y coordinates update...

  • Page 299

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-94 selecting the full card step procedure 1 select the full card option to print the resin black (k) panel for all black found within all areas of the image, as shown below. • the card im...

  • Page 300

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-95 selecting the defined area(s) step procedure 1 select the defined area(s) option to print the resin black (k) panel for all black found only in an area or areas defined, as shown below...

  • Page 301

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-96 selecting the undefined area(s) step procedure 1 select the undefined area(s) option to print the resin black (k) panel for all black found only in the space outside the areas defined,...

  • Page 302

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-97 defining the area to activate the card grid step procedure 1 select on the appropriate defined area (see below)to activate the card grid in the upper half of the window. • it is throug...

  • Page 303

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-98 measuring the total card area step procedure 1 determine the area of the card to define. (note: this area is indicated by the dashed outline, as shown below. The easiest way to determi...

  • Page 304

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-99 measuring the area to be positioned on the card step procedure 1 once the area is sized properly, measure the location where this area is to be positioned on the card. A. Measure from ...

  • Page 305

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-100 selecting the print ymc under the k and print k only options step procedure 1 use the defined area function. A. Define another area by clicking on the defined area. (note: another .2 ...

  • Page 306

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-101 selecting the print ymc under the k and print k only options.

  • Page 307

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-102 using the printer supplies tab use the options on this tab to view information about the ribbon, hdp film, laminate (cartridge 1) and laminate (cartridge 2) installed in the printer. ...

  • Page 308

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-103 reviewing information on the supplies tab here are the guidelines for automatic positioning on the supplies tab. Step procedure 1 use this tab to determine the following information (...

  • Page 309

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 8-104 reviewing information on the supplies tab relates to the procedure on the previous page..

  • Page 310: Section 9: Toolbox

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-1 section 9: toolbox this section describes the toolbox function. Accessing the toolbox step procedure 1 select toolbox to access the toolbox window and its tabs, as shown throughout this...

  • Page 311

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-2 selecting the configuration tab step procedure 1 select the configuration tab. • under printer features, select features by clicking on a check box or by clicking on the auto select but...

  • Page 312: Using The Configuration Tab

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-3 using the configuration tab using the optional printer features group box the default setting is checked. • if checked, upon configuration tab activation, the driver retrieves the insta...

  • Page 313

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-4 using the event monitoring group box this event monitoring group box displays the low supplies (ribbon, laminate and film). • the default setting is checked. If checked, the ribbon low ...

  • Page 314

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-5 reviewing the laminate low message the default setting is checked. • if checked, lamination low message box is displayed with every print job when printer reports low ribbon to the driv...

  • Page 315

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-6 using the film low message the default setting is checked. • if checked, film low message box is displayed with every print job when printer reports low ribbon to the driver. • do not s...

  • Page 316

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-7 selecting the calibrate laminator tab the calibrate laminator tab is active when the laminator is automatically detected or when the laminator is manually checked (as a printer feature ...

  • Page 317

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-8 selecting the calibrate film tab the two buttons for the calibrate film tab are described below. • calibrate button: sends calibrate film command to printer. Follow the instruction on t...

  • Page 318

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-9 selecting the calibrate ribbon tab the two buttons for the calibrate ribbon tab are described below. • calibrate button: sends the calibrate ribbon command to printer.Follow the instruc...

  • Page 319

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-10 selecting the clean printer tab the button for the clean printer tab is described below. • clean button: launches cleaning routine. Follow the instruction on the page for setting up th...

  • Page 320

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-11 selecting the clean printer tab (continued) see the procedure on the previous page..

  • Page 321

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-12 using the clean printer group box the default setting is checked. If checked, printer cleaning notification dialog box is displayed when firmware ee setting changes after 3000 cards. (...

  • Page 322

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-13 selecting the advanced settings tab use the advanced settings tabfor adjusting the internal printer settings, which are customized for every printer at the factory and saved directly w...

  • Page 323

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-14 selecting the advanced settings tab these change values for firmware settings. See below. • setting column: displays label for setting • default column: displays default value for sett...

  • Page 324

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-15 using the image darkness option use this option to set the overall darkness of the printed image by increasing or decreasing the amount of heat used by the printhead when printing. Ste...

  • Page 325

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-16 using the print top of form option follow these instructions: step procedure 1 verify the transfer tof is set to +35. 2 verify the print tof is set to +20. 3 verify the print lof is se...

  • Page 326

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-17 using the print top of form option continued from the previous page..

  • Page 327

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-18 using the print left of form option follow this instruction. Step procedure 1 use the edge alignment grid (located at the top center of the card) to: • adjust the print lof up or down ...

  • Page 328

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-19 using the mag top of form option use this option only if the printer has a built-in magnetic stripe encoder. • if so, use this option to shift the starting point of where the printer w...

  • Page 329

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-20 using the mag top of form option step procedure 1 enter a negative value to move the start of the magnetic data more toward the leading edge of the card or the card output side of the ...

  • Page 330

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-21 using the print flip angle option use the print flip angle option to set the position of the flipper so it is level with the card path after a flip operation. Using the print flip leve...

  • Page 331

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-22 using the transfer tof adjustment option follow this instruction. Step procedure 1 set the transfer tof to –40. 2 print the alignment card self-test. (note: the front edge should look ...

  • Page 332

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-23 using the transfer tof adjustment option (continued) step procedure 6 follow this instruction: a. If the card is not aligned properly, make any additional changes necessary using the p...

  • Page 333

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-24 using the transfer tof adjustment option (continued) see the procedure on the previous page..

  • Page 334: Print Tension Settings

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-25 using the transfer temp offset option this option adds an offset to the temp the printer is reading from the transfer roller. (note: this setting should be used only make the temp of t...

  • Page 335

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-26 using the ribbon print supply tension option this procedure controls the tension of the color ribbon during printing. Adjust the ribbon tensionif the ribbon wrinkle is appearing on the...

  • Page 336: Transfer Tension Settings

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-27 transfer tension settings using the film supply transfer tension option adjustments significantly change image length. Only small adjustments recommended because of sensitivity. (note:...

  • Page 337

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-28 using the resin heat adjust option use this adjustment for black resin text and barcodes appear faded or too light/dark. Using the sleep time option this setting adjusts the time until...

  • Page 338

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-29 using the lcd contrast option use this setting to adjust the brightness of the lcd panel.

  • Page 339

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-30 using the cleaning rate option the message to clean the printer uses a defaulted number of passes of 3000 and to change this click up or down one number per one card. Using the eat dis...

  • Page 340

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 9-31 using the lamination card backup option this option changes distance card backs up after lam pressure is first applied using the lamination card length option this option dictates leng...

  • Page 341: Section 10: Cleaning

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-1 section 10: cleaning hdp5000 cleaning kit part number is 089200. For more detailed instruction, please refer to the cleaning kit instruction sheet in the kit. Important: the printer sh...

  • Page 342

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Infor...

  • Page 343

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-3 accessing the clean printer tab cleaning the printer platen roller and card feed rollers perform this procedure approximately every 1,000 prints to maintain a consistent print quality....

  • Page 344

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-4 cleaning the printer platen roller and card feed rollers (cont) display a – clean printer window display b - cleaning card setup for magnetic encoder.

  • Page 345: Cleaning Procedures

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-5 cleaning procedures cleaning inside the printer step procedure 1 open the front cover. 2 remove the print ribbon and hdp transfer film from the printer. 3 if you have a can of compress...

  • Page 346

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-6 cleaning the printhead clean the printhead (every time the print ribbon is changed) to maintain consistent print quality, as instructed below. This procedure should also be performed a...

  • Page 347

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-7 replacing the card cleaning roller caution: replace the card cleaning tape approximately every time the print ribbon is changed. Steps procedure 1 remove the card cartridge to access t...

  • Page 348

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.3) 10-8 cleaning the magnetic encoder step procedure 1 open the front cover and remove the film cartridge. 2 remove the magnetic cover to access the magnetic head. 3 remove the magnetic head. ...

  • Page 349: Utility

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 11-1 section 11: fargo workbench printer utility click on diagnostics to bring up the fargo workbench printer utility. See the fargo workbench printer utility help file for further instruct...

  • Page 350

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 11-2 reviewing the card tab and diagnostic button (continued) display b – fargo workbench printer utility (see the appropriate user guide located on your cd).

  • Page 351

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-1 section 12: fluorescent panel usage fargo ymcfk ribbon for hdp5000 is an economical way to add a fully customizable, incremental level of security to your photo identification cards. T...

  • Page 352

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-2 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench step procedure 1 from the driver printing preferences, click on diagnostics to bring up the fargo workbench ...

  • Page 353

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-3 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 3 a. Click on the secure id box on the left. B. Click and drag a box onto the tem...

  • Page 354

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-4 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 4 on the template, right click on the secure id box for the options..

  • Page 355

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-5 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 5 a. Click on the logo box on the left. B. Click and drag a box onto the template...

  • Page 356

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-6 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 6 on the template right click on the logo box for the options shown below. 7 sele...

  • Page 357

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-7 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 8 a. Click on the text box on the left. B. Click and drag a box onto the template...

  • Page 358

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-8 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 9 on the template, right click on the text box for the options shown below..

  • Page 359

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-9 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 10 follow the same instruction as above for the back side of the card. 11 a. Save...

  • Page 360

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-10 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued) step procedure 12 set the ribbon for ymcfk in the printing preferences. (note: the auto detect ...

  • Page 361

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-11 configuring fluorescent data (f-panel for ymcfk ribbon) using the workbench (continued).

  • Page 362

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-12 configuring fluorescent data (f-panel for ymcfk ribbon) using the application this process creates a fluorescent image on your card using a simple text string command in your badge ap...

  • Page 363

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-13 configuring fluorescent data (f-panel for ymcfk ribbon) using the application (continued) display a display b card as seen in badge application card as printed display c: bmp image lo...

  • Page 364

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-14 configuring fluorescent data (f-panel for ymcfk ribbon) using the application (continued) step procedure 8 set the ribbon for ymcfk in the printing preferences. (note: the auto detect...

  • Page 365

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 12-15.

  • Page 366

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 13-1 section 13: packing the card printer the purpose of this section is to provide the user with a specific packing procedure for the hdp5000. (note: do not install the lamination module t...

  • Page 367

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 14-1 section 14: firmware updates the purpose of this section is to provide the user with information on the internal software or firmware, which controls all aspects of the printer's opera...

  • Page 368

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 14-2 performing the firmware updates (continued) display b – fargo workbench printer utility (printer information tab).

  • Page 369

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 14-3 performing the firmware updates (continued) step procedure 2 this will launch the fargo support page. • click on the firmware selection box. • using the drop down menu, select the prin...

  • Page 370

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 14-4 performing the firmware updates (continued) step procedure 4 click on the printer name under printer firmware to begin the download. 5 click on the save button to save the file. 6 clic...

  • Page 371

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 14-5 performing the firmware updates (continued) step procedure 12 select upgrade firmware in the actions dropdown menu, as shown below. This brings up the upgrade firmware window, as shown...

  • Page 372

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 14-6 performing the firmware updates step procedure 13 • select the desktop from the browse menu. • click on the .Frm file. • click on the open button. • click on upgrade to send the firmwa...

  • Page 373

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 15-1 section 15: fargo technical support the purpose of this section to provide the user with an efficient, step-by-step procedure to be used when contacting fargo technical support as need...

  • Page 374

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 15-2 reading the serial numbers on a fargo printer the purpose of this section is to provide updated instructions for reading serial numbers on a fargo printer. Finding out when a fargo car...

  • Page 375: Lists

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 16-1 section 16: reviewing spare parts lists reviewing spare parts list for hdp5000 and hdp5000-lc hdp5000 series recommended spare parts list effective date: to be added at a later date fo...

  • Page 376

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-1 section 17: glossary of terms term definition 24-bit color a color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a ...

  • Page 377

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-2 glossary of terms (continued) term definition barcodes a series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black str...

  • Page 378

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-3 glossary of terms (continued) term definition cache a type of memory buffer to store data temporarily, used to hold information that is most often exchanged between controller and peri...

  • Page 379

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-4 glossary of terms (continued) term definition cr-79 a card dimension standard of 2.0625 l x 3.3125 w (+/-0.002 w, +/-0.005 l) or 52.400 x 84.150 mm. Cr-80 a card dimension standard of ...

  • Page 380

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-5 glossary of terms (continued) term definition direct-to-card (dtc) printing the direct-to-card printing process prints digital images directly onto any plastic card with a smooth, clea...

  • Page 381

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-6 glossary of terms (continued) term definition driver software utility installed in windows, that interfaces an application to rasterize image data and include command codes so the prin...

  • Page 382

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-7 glossary of terms (continued) term definition edge-to-edge refers to the maximum printable area on a card resulting in printed cards with virtually no border. Ecp mode (enhanced capabi...

  • Page 383

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-8 glossary of terms (continued) term definition eprom (electronically programmable read only memory) a microchip based non-volatile memory storage device that cannot be rewritten in the ...

  • Page 384

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-9 glossary of terms (continued) term definition full bleed printing that covers the entire card surface. Gamma the degree of contrast of an image or the display of a monitor determined b...

  • Page 385

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-10 glossary of terms (continued) term definition head abbreviation for printhead. Heat sink a device used to dissipate heat into the ambient. Heat seal a resinous film transferred by the...

  • Page 386

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-11 glossary of terms (continued) term definition input any data or material being transferred to the printer. Input hopper the area of the printer that stores the blank cards, ready to p...

  • Page 387

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-12 glossary of terms (continued) term definition landscape a document layout that is viewed with the document's long axis in a horizontal orientation. Lcd (liquid crystal display) a devi...

  • Page 388

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-13 glossary of terms (continued) term definition mb (megabyte) a unit of storage that equals 1,048,576 bytes. Memory a generic term for any device that stores digital information using m...

  • Page 389

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-14 glossary of terms (continued) term definition oversized cards oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most ...

  • Page 390

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-15 glossary of terms (continued) term definition pinch roller a free spinning (non-driven) roller that presses the card against the drive roller, on the opposite side, to ensure an adequ...

  • Page 391

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-16 glossary of terms (continued) term definition printhead the device on a printer that produces the image on the media. Pvc abbreviation for polyvinyl chloride, often called vinyl. Pvc ...

  • Page 392

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-17 glossary of terms (continued) term definition resolution the number of individual pixels in a graphic, taken over a given length, used to indicate the sharpness of the picture and the...

  • Page 393

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-18 glossary of terms (continued) term definition saturation a measure of the degree of color, from gray, with the same brightness. Self-test a pre-determined print file used to confirm p...

  • Page 394

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-19 glossary of terms (continued) term definition spooling rather than moving a print job directly to the printer, the job is written to the disk so that the user can access the applicati...

  • Page 395

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-20 glossary of terms (continued) term definition thermocouple a device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated tha...

  • Page 396

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 17-21 glossary of terms (continued) term definition ups (un-interruptible power supply) an ac power supply, typically powered by batteries, which provides temporary power to the pc or print...

  • Page 397: Section 18: Index

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 18-1 section 18: index a about button, 8-21 absolute failure, 8-7 ac - alternating current, 17-1 accelerated wear/dye migration, 8-5 accepted card compositions, 8-3, 8-13 accepted card thic...

  • Page 398

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 18-2 dither, 17-5 dither method, 8-44 dma (direct memory access), 17-3 dongle, 17-5 dot, 17-5 dot pitch, 17-5 download, 17-5 dpi (dot per inch), 17-5 dram (dynamic random access memory), 17...

  • Page 399

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 18-3 ipc, 8-7 iso, 17-11 iso 7811-2 magnetic stripe, 8-77 iso encoded data format, 8-69 iso option, 8-66 iso track locations, 8-77 j jis c 6220 type ii cards, 8-61 jis ii (japanese industri...

  • Page 400

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 18-4 print server, 17-15 print speed, 2-13 print speed-batch mode, 2-13 print station, 10-6 print status screen, 2-19 print test image, 5-39 print the first page of a two-page document, 8-3...

  • Page 401

    Restricted use only fargo electronics, inc. Hdp5000 high definition card printer/encoder user guide (rev. 1.4) 18-5 total card area, 8-98 track, 17-20 track information, 8-78 track number (1, 2 or 3), 8-78 transfer count, 5-42 transfer dwell time/temperature, 8-55 transferred hdp film, 8-5 troublesh...