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FARGO Electronics HDP820 Service Manual

Manual is about: Card Printer/Encoders

Summary of HDP820

  • Page 1

    Hdp 800 series card printer/encoders service manual (rev. 5.0) • hdp820 (dual-sided card printer/encoders) • hdp820-lc (dual-sided card printer/encoders) • hdp825 (dual-sided card printer/encoders) • hdp825-lc (dual-sided card printer/encoders) part number: l000307.

  • Page 2

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) ii hdp 800 series card printer/encoders service manual (rev. 5.0), property of fargo electronics, incorporated copyright 2002, 2003, 2004, 2005, 2006 by fargo electronics, incorporated. All righ...

  • Page 3

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) iii reviewing the hdp800 series printers overview table hdp800 series input hoppers card capacity accepted card size encoding modules lamination module hdp820 (dual-sided card printer/encoders) ...

  • Page 4: How To Use The Manual

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) iv how to use the manual the hdp 800 series card printer/encoders service manual (rev. 5.0) is designed to provide installers and technicians with quick, efficient lookup of related procedures, ...

  • Page 5

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) v safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Information t...

  • Page 6

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) vi hdp 800 series card printer/encoders overview reviewing the hdp 800 series block diagram 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 20 22 23 24 25 26 27 28 29 30 31 33 32 33 34 35 36 37 38 ...

  • Page 7

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) vii reviewing hdp 800 series card printer - sequence of operations the following sequence describes a dual sided full color print job with magnetic encoding. This printer also has an optional ca...

  • Page 8

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) viii reviewing hdp 800 series card printer - sequence of operations (cont.) step process 5 the fan turns on as required to keep head cool. 6 the ribbon drives, film ribbon drive and stepper turn...

  • Page 9

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) ix reviewing hdp 800 series card printer - sequence of operations (continued) step process 16 the ribbon drives turn on to advance the printed portion of the film to a position near the heated l...

  • Page 10

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) x reviewing hdp 800 series card printer - sequence of operations (continued) step process 26 if the heater is not at the required temperature yet, the job will pause. 27 the headlift motor turns...

  • Page 11

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) xi reviewing the hdp 800 series card printer/encoders - boot up sequence step process 1 the card feed stepper turns on (to check for a card on the flipper table). 2 the lam headlift turns until ...

  • Page 12

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) xii reviewing the lamination module sequence of operations the lam sequence of operations begins after printing has occurred with the card printer. Step process 1 the card is fed onto the lamina...

  • Page 13

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) xiii reviewing the lamination module sequence of operations (continued) step process 6 the card feed motor and the lamination ribbon motor activate for the length of the card. 7 the lamination r...

  • Page 14

    Restricted use only fargo electronic, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) xiv reviewing lamination module boot up sequence step process 1 the lamination headlift turns until the head up position is returned from headlift sensor. 2 the lamination ribbon motor activates...

  • Page 15: Table Of Contents

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 1 table of contents section 1: specifications _________________________________________________ 10 reviewing the hdp800 series printers overview table ________________________ 10 regulatory com...

  • Page 16

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 2 resolving the card jam error message ___________________________________ 74 resolving the card jam: lam error message______________________________ 75 magnetic encoding errors _______________...

  • Page 17

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 3 resolving the hdp film wrinkle problems _______________________________ 119 resolving the incomplete transfer problems _____________________________ 121 resolving an incomplete transfer on th...

  • Page 18

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 4 adjusting for the resin dither _________________________________________ 191 using the print both sides option ______________________________________ 192 using the split 1 set of ribbon panel...

  • Page 19

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 5 selecting the sensors button and defaults button __________________________ 243 section 5: cleaning ____________________________________________________ 244 using the required supplies ______...

  • Page 20

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 6 replacing the hdp 800 series ribbon hub ______________________________ 294 replacing the hdp 800 series ribbon take up roller hubs _________________ 313 replacing the hdp 800 series film supp...

  • Page 21

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 7 replacing the encoder card sensor (140407)_____________________________ 364 power assembly components replacements _______________________________ 365 replacing the power switch (120011)_____...

  • Page 22

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 8 preparing to adjust the print offset, transfer tof and transfer eof__________ 449 aligning the print offset _____________________________________________ 450 setting the transfer tof ________...

  • Page 23

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 9 appendix b: technical updates _________________________________________ 535 appendix c: miscellaneous _____________________________________________ 535.

  • Page 24: Section 1:  Specifications

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 10 section 1: specifications the purpose of this section is to provide the user with specific information on the regulatory compliances, agency listings, technical specifications and functional...

  • Page 25: Regulatory Compliances

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 11 regulatory compliances term description csa the printer manufacturer has been authorized by ul to represent the card printer as csa certified under csa standard 22.2. File number: e145118 fc...

  • Page 26: Technical Specifications

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 12 technical specifications term description accepted standard card sizes hdp820/820-lc: • cr-80: 3.375 in. X 2.125 in. (85.6mm x 54mm) (corresponds to id1) • cr-90: 3.63 in. X 2.37 in. (92mm x...

  • Page 27

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 13 technical specifications (continued) term description display user-friendly, smartscreen lcd control panel; led display on card lamination module. Encoding options • iso magnetic stripe enco...

  • Page 28

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 14 technical specifications (continued) term description maximum accepted card width range (hdp825/825-lc only) 2.125 in. To 2.63 in. (54mm to 67mm). Maximum accepted card length range 3.375 in...

  • Page 29

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 15 technical specifications (continued) term description print ribbon options • full color, ymc, 700 prints • full color with resin black, ymck, 250 or 500 prints • full color with two resin bl...

  • Page 30: Functional Specifications

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 16 functional specifications the card printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and re...

  • Page 31

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 17 printer components: access card slot to parallel interface port component description resin thermal transfer resin thermal transfer is the print method the printer uses to print sharp black ...

  • Page 32

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 18 printer components: access card slot to parallel interface port (continued) component description card output guide if the printer is equipped with an optional card output stacker, adjust th...

  • Page 33

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 19 printer components: access card slot to parallel interface port (continued) component description film tension knobs allows you to manually tighten the hdp film after loading or whenever the...

  • Page 34

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 20 printer components: access card slot to parallel interface port (continued) component description front access door opens to allow access to the inside of the printer. Lcd display displays t...

  • Page 35

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 21 printer components: access card slot to parallel interface port (continued component description scroll buttons used to scroll through menus and sub-menus and to adjust certain menu options....

  • Page 36

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 22 printer components: access card slot to parallel interface port (continued) component description card thickness adjustment knob adjusts the printer to feed varying card thicknesses. Card cl...

  • Page 37

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 23 printer components: access card slot to parallel interface port (continued) component description release lever locks and unlocks the print and transfer stations so they can be opened and cl...

  • Page 38

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 24 printer components: access card slot to parallel interface port (continued) refer to the previous table. Lcd display led light softkey buttons card cleaning assembly card input hopper card t...

  • Page 39

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 25 printer components: lcd and softkey control pad the printer provides a four line, eighty (80) character lcd displays that can communicate helpful information about the printer's operation. •...

  • Page 40

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 26 printer components: lcd and softkey control pad (continued) component description ready/printer open screens once the printer has finished its system check and with the print and transfer st...

  • Page 41

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 27 printer components: lcd and softkey control pad (continued) component description print status screen during operation, the lcd will indicate the current print status by showing you the area...

  • Page 42

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 28 printer components: lcd and softkey control pad (continued) component description the cancel button use this button to cancel print jobs and reset the printer for the next print job. • this ...

  • Page 43

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 29 printer components: lcd and softkey control pad (continued) component description error/attention screens the printer is capable of communicating two similar yet different types of message o...

  • Page 44

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 30 printer components: lcd and softkey control pad (continued) component description access card slot this is the slot in which a smartguard access card is inserted if you are using the printer...

  • Page 45

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 31 printer components: centronics-type parallel interface the card printer is equipped with a standard 8-bit centronics-type parallel interface port. (note: this communication port is the means...

  • Page 46

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 32 printer components: print ribbons the card printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation an...

  • Page 47

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 33 printer components: blank cards caution: never run cards with a contaminated, dull or uneven surface through the printer. Printing onto such cards will ultimately lead to poor print quality....

  • Page 48

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 34 printer components: card input hopper (hdp820/820-lc) type description card input hopper (hdp820/820- lc printer) the card input hopper is where cards are initially loaded for printing. The ...

  • Page 49

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 35 printer components: card input hopper (hdp825/825-lc) type description card input hopper (hdp825/825- lc printers) the card input hopper is where cards are initially loaded for printing. You...

  • Page 50

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 36 printer components: card output hopper type description card output hopper all standard hdp card printers provide a 100-card capacity card output hopper (based on a standard 30 mil card thic...

  • Page 51

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 37 printer components: lamination roller danger: the printer’s lamination roller can reach temperatures exceeding 350 degree f (175 c). Use extreme caution when operating the laminator. Never t...

  • Page 52

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 38 reviewing the card lamination module danger: the printer’s lamination roller can reach temperatures exceeding 350° f (175° c). Use extreme caution when operating the laminator. Never touch t...

  • Page 53

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 39 reviewing the lamination top cover and station component description reference lamination top cover opens to allow access to the lamination station, overlaminate and card path. See the openi...

  • Page 54

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 40 reviewing the securing latches and lamination led light component description reference securing latches locks the lamination station securely in place when closed. See the using the laminat...

  • Page 55

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 41 reviewing the cancel button component description reference cancel button the cancel button serves to cancel the current lamination job and reset the card lamination module for the next lami...

  • Page 56

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 42 reviewing the resume (pause) button component description reference resume (pause) button press the resume button to resume operation after an error condition is cleared. • if an error occur...

  • Page 57

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 43 reviewing the rejection card hopper and card output hopper component description reference rejection card hopper the rejection card hopper helps to separate potentially bad cards from a stac...

  • Page 58

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 44 reviewing the module and printer interaction term description reference module and printer interaction the card lamination module works in conjunction with the printer to apply a variety of ...

  • Page 59

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 45 reviewing the module and lcd display interaction term description reference module and lcd display interaction for ease of operation, the card lamination module works in tandem with the prin...

  • Page 60

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 46 reviewing the module’s programmed default temperature term description reference programmed default temperature upon initial power up, the lamination module is programmed to heat the laminat...

  • Page 61

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 47 reviewing the laminator temperature adjustment term description reference laminator temperature adjustment to change the temperature of the laminator, adjust its temperature through the lami...

  • Page 62: Reviewing The Overlaminates

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 48 reviewing the overlaminates important! Fargo card printers require highly specialized overlaminates to function properly. To maximize printer life, reliability, printed card quality and dura...

  • Page 63

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 49 reviewing the cr-90 or cr-100 patch size term description cross reference cr-90 or cr-100 polyguard overlaminate is available in a standard cr-80 patch size as well as a cr- 90 and cr-100 pa...

  • Page 64: Lcd/smartguard Messages

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 50 section 2: general troubleshooting the purpose of this section is to provide the user with specific procedures relating to the lcd/smartguard messages, communication errors, card feeding err...

  • Page 65

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 51 reviewing lcd messages (continued) message cause solution card jam: mag a card is jammed in the magnetic encoding area of the printer. See the removing the card jam in the printer’s magnetic...

  • Page 66

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 52 reviewing lcd messages (continued) message cause solution ee memory error permanent circuit board memory is bad. See the resolving the ee checksum error procedure in section 7, page 438. Eje...

  • Page 67

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 53 reviewing lcd messages (continued) message cause solution film low the hdp film will soon run out. Install new film and press resume to continue. If this appears as an error, see the the res...

  • Page 68

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 54 reviewing lcd messages (continued) message cause solution mag encode failed the magnetic stripe was not encoded properly. See the resolving the failed magnetic encode error message procedure...

  • Page 69

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 55 reviewing lcd messages (continued) message cause solution pause... Indicates the printer is paused. See printer components: lcd and softkey control pad in section 1, page 25. Print data the ...

  • Page 70

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 56 reviewing lcd messages (continued) message cause solution realigning film indicates the printer is aligning the hdp film to the proper position for printing. Usually occurs after the printer...

  • Page 71

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 57 reviewing lcd messages (continued) message cause solution transfer warming the transfer roller is warming to the proper temperature. No action required. Unable to feed card the printer is un...

  • Page 72

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 58 reviewing smartguard™ error and status messages message cause solution access card deleted the data on the smartguard access card was successfully deleted. Press the ok button to continue. A...

  • Page 73

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 59 reviewing smartguard™ error and status messages (cause and solution table) (cont.) message cause solution smartguard disabled indicates that the smartguard security feature has successfully ...

  • Page 74: Communications Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 60 communications errors resolving the communication errors symptom(s): incorrect output, communications error on pc or printer, stalling, no response from printer, no job printed or paper out ...

  • Page 75

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 61 resolving the communication errors (continued) step procedure 4 determine if there is interference from an external device. A. Do not use an a/b switch box, dongle key or other peripheral in...

  • Page 76

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 62 resolving the communication errors (continued) step procedure 7 determine whether there is adequate or inadequate hard drive space. Caution: a large volume of temporary files on the computer...

  • Page 77: Firmware Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 63 firmware errors resolving the upgrade failed error symptom: an upgrade failed error is displayed on the lcd during the upgrade process step procedure 1 determine if there is interference fro...

  • Page 78

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 64 resolving an upgrade failed error (continued) step procedure 3 ensure that the proper procedure is being used. A. Be sure to follow the instructions on the attached hdp firmware upgrade guid...

  • Page 79: Card Feeding Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 65 card feeding errors resolving the card feeding problem (hdp820/820-lc) symptom: two or more cards are feeding at the same time or cards are not feeding properly step procedure 1 remove the s...

  • Page 80

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 66 resolving a card feeding problem (hdp820/820-lc) (continued) step procedure 3 when loading cards, ensure that card thickness adjustment knob is properly set to ensure that the printer feeds ...

  • Page 81

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 67 resolving a card feeding problem (hdp820/820-lc) (continued) step procedure 4 clean the cleaning rollers. A. Open the front access door of the printer. B. Depress the cleaning roller lock. C...

  • Page 82

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 68 resolving the card feeding errors (hdp825/825-lc) symptom: two or more cards feed at the same time or the cards will not feed at all. Step procedure 1 clean the input roller. A. Open the pri...

  • Page 83

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 69 resolving the card feeding errors (hdp825/825-lc) (continued) step procedure 2 ensure the card thickness lever is set correctly, as shown below. A. Press the card thickness lever lock and th...

  • Page 84

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 70 resolving the card feeding errors (hdp825/825-lc) (continued) step procedure 3 a. Check for static build up between cards. (note: occasionally, a static charge will build up between the surf...

  • Page 85

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 71 resolving the stalled cards on or at the feed rollers step procedure 1 clear the stalled card. A. Open the print and transfer station. B. Use the arrows on the lcd panel to move the card for...

  • Page 86

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 72 resolving the flipper alignment error message symptom: a flipper alignment error was displayed on the lcd. Step procedure 1 check for any obstruction. A. Open the front access door. B. Ensur...

  • Page 87

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 73 resolving the cards being fed improperly off the flipper table symptom: cards feed off the flipper table over the card feed path or under the card feed path. Step procedure 1 adjust the flip...

  • Page 88

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 74 resolving the card jam error message symptom: if a card becomes jammed inside the printer, the lcd display will indicate approximately where it is jammed. At this point you can either try to...

  • Page 89

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 75 resolving the card jam: lam error message symptom: the card jam: lam error is displayed on the lcd. Step procedure 1 look for a jammed card in the printer. A. Open the printer’s top cover. B...

  • Page 90: Magnetic Encoding Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 76 magnetic encoding errors symptom: either (a) no output is encoded, (b) it is unable to read encoded data on card or (c) an lcd error occurs. Resolving the no enc response error message step ...

  • Page 91

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 77 resolving the failed magnetic encode error message symptom: the magnetic stripe was not encoded properly. Step procedure 1 check to ensure that the cards are loaded with the magnetic stripe ...

  • Page 92

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 78 removing the card jam in the printer’s magnetic encoding area symptom: a card is jammed in the magnetic encoding area of the printer. Step procedure 1 clear the jammed card. A. Open the prin...

  • Page 93

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 79 resolving the printer being unable to read encoded magnetic track data problem step procedure 1 verify that the cards are loaded properly with the magnetic stripe facing down and towards the...

  • Page 94

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 80 resolving the magnetic stripe data being printed on a card problem step procedure 1 confirm that the application is formatting the magnetic string correctly. See the sending the track inform...

  • Page 95: E-Card Encoding Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 81 e-card encoding errors resolving the job mismatch error symptom: the job mismatch error is displayed on the lcd while running a batch print job with e-card encoding step procedure 1 cancel t...

  • Page 96

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 82 removing the card jam in the printer’s smart card encoding area symptom: a card is jammed in the smart card encoding area of the printer. Step procedure 1 clear the jammed card. A. Open the ...

  • Page 97

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 83 resolving the no prox encoder error message symptom: the printer is receiving encoding data, but the printer is not configured with this encoder type. Step procedure 1 verify that the lcd se...

  • Page 98

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 84 resolving the failed smart encode error message symptom: the card's smart chip was not encoded properly. Step procedure 1 check to ensure that the cards are loaded with the smart chip facing...

  • Page 99: Printing Process Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 85 printing process errors resolving the ribbon alignment error message step procedure 1 check that the ribbon is loaded properly and completely seated on the hubs. 2 check that the marks on th...

  • Page 100

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 86 resolving the print ribbon jam symptom: if the print ribbon becomes stuck to the hdp film or jammed inside the printer, the lcd display will indicate that it is jammed. Refer to the followin...

  • Page 101

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 87 resolving the print ribbon out error message symptom: the print ribbon has run out. Step procedure 1 install a new ribbon and press resume to continue. Resolving the wrong print ribbon error...

  • Page 102

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 88 resolving the unknown ribbon type error message symptom: the printer is unable to determine the type of ribbon installed. Step procedure 1 verify the ribbon type. A. Ensure that the print ri...

  • Page 103

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 89 resolving the printer pausing between panels problem symptom: the printhead fan is not operating properly. Step procedure 1 confirm that the fan operates correctly. A. Upon power up, the fan...

  • Page 104

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 90 resolving the printhead temp error message symptom: the printhead temperature regulator is not functioning properly. Step procedure 1 reboot the printer. • if the problem persists, remove th...

  • Page 105: Transfer Process Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 91 transfer process errors resolving the upper and lower film errors symptom: lower or upper film sensor may have failed. Step procedure 1 verify if the lower film sensor (840199) has failed. A...

  • Page 106

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 92 resolving the upper and lower film errors (continued) step procedure 5 verify film placement on the core. A. Remove the transfer film from the printer. B. Ensure that the film is straight on...

  • Page 107

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 93 resolving the film sensor errors step procedure 1 check that all lcd settings are set as follows: • film drive: 0 • ribbon drive: 0 • transfer tension: +5 • ribbon tension: +5 (technician no...

  • Page 108

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 94 resolving the film sensor errors (continued) step procedure 3 check for cracked film drive hubs (d840952). (note: a cracked film drive hub will not allow the film to be moved at the appropri...

  • Page 109

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 95 resolving the film sensor errors (continued) step procedure 4 check for broken lamination roller cover hinges. (note: a broken lamination roller cover hinge (840255) will not allow the lamin...

  • Page 110

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 96 resolving the film sensor errors (continued) step procedure 5 check the covered and uncovered voltages of the lower film sensor (840199). This can be measured at j65 pin 8 on the lamination ...

  • Page 111

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 97 resolving the transfer cooling error symptom: the lcd indicates a transfer cooling error for an extended period of time. Driver settings may be too extreme. Step procedure 1 verify if the dr...

  • Page 112

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 98 resolving the card jam error message symptom: card may be blocked or restricted in the transfer station. Step procedure 1 continue printing with the same card by leaving the power on and ope...

  • Page 113

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 99 resolving the temperature timeout error message step procedure 1 run a self-test from the printer a. Select menu from the lcd. B. Select print test image from the menu. C. Select gray/align ...

  • Page 114

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 100 resolving the output stacker errors symptom: the cards feed into the output stacker, but they are not lifted up into place. Step procedure 1 check operation with these steps. A. Reset the p...

  • Page 115: Card Lamination Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 101 card lamination errors resolving the overlaminate jam symptom: this section only applies if the printer is equipped with an optional card lamination module. If the overlaminate becomes stuc...

  • Page 116

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 102 resolving the overlaminate jam (continued) step procedure 4 a. Once the jam is cleared, replace the media and close the lamination module. B. Press the lamination module's resume button to ...

  • Page 117

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 103 resolving the card lamination placement errors symptom: the polyguard overlaminate is not centered horizontally on the card step procedure 1 adjust the lamination tof a. Select menu, setup ...

  • Page 118

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 104 resolving the lam error/out error message symptom: the printer seems to skip polyguard overlaminate patches or simply wind the overlaminate until the printer's ready led flashes. Step proce...

  • Page 119

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 105 resolving the lam error/out error message (continued) step procedure 3 check the laminate ribbon clutch to determine if it is too loose. A. Remove the back cover. B. Use a 7/16” wrench to t...

  • Page 120

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 106 resolving the lamination (not adhering to the card surface) problem symptom: the lamination will not transfer to the card or is easily peeled off the card. Step procedure 1 ensure the card ...

  • Page 121

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 107 resolving the lamination (not adhering to the card surface) problem (cont.) step procedure 2 check the lamination temperature. A. Open the printer control panel from the computer. • if usin...

  • Page 122

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 108 diagnosing the image problems resolving the pixel failure problems symptom: a thin line or scratch travels the entire length of the card. Step procedure 1 check the card stock for scratches...

  • Page 123

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 109 resolving the pixel failure problems (continued) step procedure 5 clean the platen rollers. A. Leave the printer power on and open the print and transfer stations. B. Remove the print ribbo...

  • Page 124

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 110 resolving the card surface debris problems symptom: prints have "spots" (white or colored voids) and/or dust on them. Step procedure 1 be sure the cards are clean and stored in a dust-free ...

  • Page 125

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 111 resolving the card surface debris problems (continued) step procedure 3 clean the cleaning rollers. A. Open the front access door of the printer. B. Depress the cleaning roller lock. C. Pul...

  • Page 126

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 112 resolving the card surface debris problems (continued) step procedure 4 clean the platen roller. A. Leave the printer power on and open the print and transfer stations. B. Remove the print ...

  • Page 127

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 113 resolving the incorrect image darkness problems symptom: printed cards are too dark or too light. Step procedure 1 run a self-test from the printer. A. Select menu from the lcd. B. Select p...

  • Page 128

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 114 resolving the incorrect image darkness problems (continued).

  • Page 129

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 115 resolving the ribbon wrinkle problems symptom: printed cards have off-colored lines or streaks on them. Step procedure 1 confirm that the printer is using the most current driver from: http...

  • Page 130

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 116 resolving the ribbon wrinkle problems (continued) step procedure 5 check the printhead and printhead mounting bracket for debris and burrs. 6 adjust printhead bracket adjustment screws. (no...

  • Page 131

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 117 resolving the excessive resin printing problems symptom: black resin text and barcodes appear smeared or too thick. Step procedure 1 reduce the resin heat setting within the image colortab ...

  • Page 132

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 118 resolving the incomplete resin printing problems symptom: black resin text and barcodes appear faded or too light. Step procedure 1 reduce the resin heat setting within the image color tab ...

  • Page 133

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 119 resolving the hdp film wrinkle problems symptom: hdp film is creased or wrinkled on the printed card. (note: hdp film wrinkle will appear clear or look as though the entire image is wrinkle...

  • Page 134

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 120 resolving the hdp film wrinkle problems (continued) step procedure 4 adjust the film tension. A. Select menu from the lcd. B. Select setup printer and then select film tension. C. In increm...

  • Page 135

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 121 resolving the incomplete transfer problems symptom: printed image has ragged edges; hdp film seems to have peeled off. Step procedure 1 ensure that the lamination roller makes uniform conta...

  • Page 136

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 122 resolving an incomplete transfer on the leading edge problem symptom: if incomplete transfer is limited to the leading edge, the transfer tension is set too high. Step procedure 1 decrease ...

  • Page 137

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 123 resolving the image placement problems symptom: printing is cut off or is not centered on the card or a white border appears. Step procedure 1 verify that the hdp film spools are wound even...

  • Page 138

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 124 resolving the image placement problems (continued) step procedure 6 confirm that the card is feeding straight into the print section. A. Check to ensure that the card size knob in the base ...

  • Page 139

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 125 resolving the image placement problems (continued) step procedure 7 confirm that the flattener is not impeding the card. A. Manually feed a card into the printer using the forward and back ...

  • Page 140

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 126 resolving the image placement problems (continued) step procedure 11 see print offset, transfer tension, transfer tof (top of form) and transfer eof (end of form) alignment procedure in sec...

  • Page 141

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 127 resolving the poor image quality problems symptom: photos on the cards look pixilated or grainy, as shown below. Step procedure 1 use a high-resolution, 24-bit color image to always capture...

  • Page 142

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 128 resolving the image washout on film problems symptom: the image appears to not be completely printed on film. Step procedure 1 verify that the upper and middle modules are seated properly a...

  • Page 143

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 129 resolving the registration problems symptom: colors are shifted slightly in the image creating colored edges or poor resolution. Step procedure 1 calibrate the upper film sensor (to ensure ...

  • Page 144

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 130 resolving the registration problems (continued) symptom: colors are shifted slightly in the image creating colored edges or poor resolution. Step procedure 4 determine if the printhead pres...

  • Page 145

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 131 resolving the card skewed image problems symptom: the self-test image appears skewed on the card. Step procedure 1 determine if the film is tracking sideways. A. Open the lamination station...

  • Page 146: Printing A Test Image

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 132 printing a test image step procedure 1 choose print test image to select a preset test image. (note: these images help to determine if the printer is functioning properly.) 2 scroll to the ...

  • Page 147

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 133 reviewing the color/resin ymck self-test step procedure 1 use this card to determine image placement and confirm that (a) the image colors are properly reproduced and (b) the resin panel is...

  • Page 148

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 134 reviewing the card count self-test step procedure 1 use this card to view counts for card count (cc), pass count (pc), transfer count (tc) and lamination count (lc). • the card count is the...

  • Page 149

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 135 reviewing the lamination color/resin ymck+l self-test step procedure 1 use this card to determine lamination placement and confirm that (a) the image colors are properly reproduced and (b) ...

  • Page 150

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 136 section 3: card lamination module the purpose of this section is to provide the user with specific information on printer adjustment procedures. Safety messages (review carefully) symbol cr...

  • Page 151

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 137 opening the card lamination module step procedure 1 open the top cover of the lamination module by lifting up on its bottom edge and tilting it back into its fully open position. (note: the...

  • Page 152

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 138 opening the card lamination module (continued) step procedure 2 open the lamination station by lifting up on the blue securing latches. Pull the lamination station up and back into its full...

  • Page 153

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 139 opening the card lamination module (continued) step procedure 3 to close the lamination station, push the lamination station down until its blue securing latches close securely. (note: the ...

  • Page 154

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 140 loading the overlaminate the loading process for both the thermal transfer film and the polyguard overlaminate material is the same. Refer to the following steps to load either type of over...

  • Page 155

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 141 loading the overlaminate (continued) step procedure 4 a. Place the supply end of the overlaminate roll in between the two black lamination drive hubs. (note: the smaller lamination drive hu...

  • Page 156

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 142 loading the overlaminate (continued) step procedure 5 a. Place the take-up end of the roll in between the two black lamination drive hubs located on the far left-hand side of the lamination...

  • Page 157

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 143 adjusting the card lamination module the hdp800 series card printer supports the attachment of an optional card lamination module. This module can be ordered pre-installed on the printer fr...

  • Page 158

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 144 adjusting the card flattener (continued) step procedure 3 if laminated cards are bowing upward, turn the card flattener adjustment knob clockwise. (note: this pushes the flattener roller do...

  • Page 159

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 145 adjusting the card guide rail if applying polyguard overlaminate, you may find that the individual patch from the overlaminate roll may be off-center when applied to a card. (note: although...

  • Page 160

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 146 adjusting the card guide rail (continued) step procedure 3 slightly loosen the two screws which fasten the card guide rail to the printer's main chassis. 4 if the polyguard patch is being p...

  • Page 161

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 147 adjusting the card guide rail (continued) step procedure 5 if the polyguard patch is being placed more toward a card's bottom edge (as shown), move the card guide rail slightly toward the f...

  • Page 162

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 148 adjusting the card guide rail (continued) step procedure 7 once the adjustment is complete, be sure that the card is not binding between the card guide rail and the internal card guide. (no...

  • Page 163

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 149 adjusting the internal card guide the internal card guide is what holds the card in position as it feeds through the card lamination module. This guide is factory-set to handle standard cr-...

  • Page 164

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 150 adjusting the internal card guide (continued) step procedure 2 adjust the internal card guide according to the card size on which you intend to print and laminate (cr-80, cr-90 or cr-100). ...

  • Page 165

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 151 adjusting the internal card guide (continued) step procedure 3 to verify proper adjustment, feed a blank card into the module by inserting it through the output hopper and reverse feeding i...

  • Page 166

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 152 attaching the card lamination module the card lamination module can be attached as a field upgradeable option. (note: this can typically be done in 30 minutes or less and with no other tool...

  • Page 167

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 153 attaching the card lamination module (continued) step procedure 4 remove the three (3) screws fastening the card output hopper's main enclosure to the printer. Continued on the next page re...

  • Page 168

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 154 attaching the card lamination module (continued) step procedure 5 remove the four (4) black screws fastening the card output hopper's main enclosure to the black baseplate. Continued on the...

  • Page 169

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 155 attaching the card lamination module (continued) step procedure 6 remove the card output hopper's main enclosure by lifting it up and off of the printer. Continued on the next page.

  • Page 170

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 156 attaching the card lamination module (continued) step procedure 7 remove the one (1) screw which fastens the card output bin to the baseplate and lift the bin up and off of the printer. Con...

  • Page 171

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 157 attaching the card lamination module (continued) step procedure 8 in all, eight (8) screws, the card output hopper's main enclosure and the card output bin should now be removed from the pr...

  • Page 172

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 158 attaching the card lamination module (continued) step procedure 10 a. Connect the lamination module's power cable to the printer's power port. (note: both are labeled with a red power label...

  • Page 173

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 159 attaching the card lamination module (continued) step procedure 11 connect the lamination module's communication cable to the printer's communication port. (note: both are labeled with a gr...

  • Page 174

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 160 attaching the card lamination module (continued) step procedure 14 insert three (3) screws into the top of the card lamination module, shown below. Continued on the next page.

  • Page 175

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 161 attaching the card lamination module (continued) step procedure 15 insert one (1) black screw into the bottom, front of the card lamination module, as shown below. Continued on the next pag...

  • Page 176

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 162 attaching the card lamination module (continued) step procedure 16 insert two (2) screws into the bottom, rear of the card lamination module, as shown below. Continued on the next page inse...

  • Page 177

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 163 attaching the card lamination module (continued) step procedure 17 move the printer's release lever to the unlocked position and close the print station and transfer station. 18 installatio...

  • Page 178

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 164 section 4: printer adjustments the purpose of this section is to provide the user with specific information on printer adjustment procedures. Safety messages (review carefully) symbol criti...

  • Page 179: Adjusting The Card Size

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 165 important! Fargo card printers require highly specialized print ribbons to function properly. To maximize printer life, reliability, printed card quality and durability, you must use only f...

  • Page 180

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 166 adjusting the card input guide when loading cards, it is important that the card input guide rests securely against the stack of cards to ensure consistent feeding. Step procedure 1 before ...

  • Page 181

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 167 adjusting the card input guide (continued) step procedure 2 open the card input hopper door and locate the card input guide closest to the front of the printer. Continued on the next page.

  • Page 182

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 168 adjusting the card input guide (continued) step procedure 3 adjust this guide is adjustable and move it slightly to the left or right. Push the card input guide out of the way and insert a ...

  • Page 183

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 169 adjusting the card input guide (continued) step procedure 4 push the card input guide back into position so that it rests flush against the side of the card stack. 5 once the card input gui...

  • Page 184

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 170 adjusting the card stacker output guide step procedure 1 open the card output hopper door and locate the card stacker output guide closest to the front of the printer. • adjust the stacker'...

  • Page 185

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 171 adjusting the card stacker output guide (continued) step procedure 2 this guide is adjustable. Move the card output guide to the cr-80, cr-90 or cr-100 setting according to the specific siz...

  • Page 186

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 172 adjusting the card stacker output guide (continued) step procedure 3 close the card output hopper door. (note: to make sure the cards remain neatly stacked in the card output hopper, always...

  • Page 187

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 173 adjusting the internal card guide adjust the printer's internal card guide to the proper card size prior to printing to ensure consistent card feeding throughout the printing process. If yo...

  • Page 188

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 174 adjusting the internal card guide (continued) step procedure 3 pull the internal card guide toward the front of the printer until it stops. Continued on the next page.

  • Page 189

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 175 adjusting the internal card guide (continued) step procedure 4 while holding the guide forward, lift the card size adjustment knob up and rotate it to the desired cr-80, cr-90 or cr-100 pos...

  • Page 190

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 176 adjusting the card thickness knob when loading thicker or thinner cards, it is important that the card thickness adjustment knob be set accordingly to ensure the printer feeds only one card...

  • Page 191: Assembly (D840995)

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 177 fine-tuning the card separator adjustment assembly (d840995) see drawing d841087. The height of the card input guide may need to be fine-tuned to accommodate a specific card thickness. The ...

  • Page 192

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 178 printing on alternate card stocks selecting the right cards and optimize the hdp print process in order to optimize the hdp card printer’s capabilities for cards with hard-to-print surfaces...

  • Page 193

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 179 selecting the appropriate hdp printer driver settings fargo offers two types of pvc cards: glossy ultracard™ cards and matte-finished hdp- pvc cards. • defaults: the hdp printer driver soft...

  • Page 194

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 180 selecting the appropriate hdp printer driver settings (continued) card/ribbon type transfer temp transfer time flattener temp (1) ultracards-glossy pvc + non-h panel ribbon 175º 2 seconds/i...

  • Page 195

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 181 conducting the tape adhesion test it is important to conduct tape adhesion tests because fargo cannot be certain which transfer temperature and dwell time will work best (when printing card...

  • Page 196

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 182 fail: significant transfer to tape pass: very slight transfer to tape pass: absolutely no transfer to tape 1 2 3 conducting the tape adhesion test (continued) continued on the next page.

  • Page 197

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 183 conducting the tape adhesion test (continued) step procedure 4 visually examine the card and the strip of tape pulled from the card, to see if any portion of the hdp film was removed from t...

  • Page 198: Printer Driver Options

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 184 printer driver options installing printer driver updates occasionally, new printer driver versions are released which have new or updated features. Before installing an updated printer driv...

  • Page 199

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 185 installing printer driver updates (continued) step procedure 6 click on browse, navigate to the folder containing the printer driver files you just downloaded and unzipped and click on ok. ...

  • Page 200

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 186 setting up the printer driver once the appropriate printer driver for the computer has been installed, you will need to set the driver up with the proper print options. To open the printer ...

  • Page 201

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 187 using the device options tab the hdp825-lc card printer printing preferences window is used throughout this section for consistency within this document for the entire hdp 800 series. See t...

  • Page 202

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 188 adjusting the ribbon type use the ribbon type dropdown menu to match ribbon type. Step procedure 1 adjust to match the ribbon type selection with the ribbon type that is loaded in the print...

  • Page 203

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 189 adjusting the film type use the ribbon type dropdown menu to match ribbon type. Step procedure 1 adjust to match the film type selection with the film type that is loaded in the printer. • ...

  • Page 204

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 190 adjusting for the color matching allows selection of the color matching option that best fits the requirements of the print job. Step procedure 1 select none (a) if interested in print spee...

  • Page 205

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 191 adjusting for the resin dither select the appropriate dither method according to the type of image to be printed. (note: this option only affects those objects printed on the backside of a ...

  • Page 206

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 192 using the print both sides option use this option to automatically print on both the front and backside of a card. Step procedure 1 select this option in conjunction with any application pr...

  • Page 207

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 193 using the split 1 set of ribbon panels option use this option to provide the most economical means of printing a dual-sided card since a single set of ribbon panels is essentially split to ...

  • Page 208

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 194 using the print back side first option step procedure 1 select this option if you need to print the first page of a two-page document on the backside of the card. The second page of the doc...

  • Page 209

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 195 using the print on back side only option use this option to print only onto the backside of cards. Step procedure 1 select this option to print only onto the backside of preprinted cards th...

  • Page 210

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 196 using the rotate front 180 degrees or rotate back 180 degrees options use this option to change the position of the printed image in relation to the set location of a card's magnetic stripe...

  • Page 211

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 197 using the print in single card mode option use this option to force the printer's memory to buffer or to hold only one print job at a time. Step procedure 1 select this option only when pri...

  • Page 212

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 198 using the link card to print job option use this option to link a specific card to a specific print job. Generally this option is used mostly when printing and encoding e-cards. (note: in t...

  • Page 213

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 199 using the disable printing option use this option to disable the printing capabilities of the printer, yet still allows the printer to encode cards. (note: this option is useful to encode o...

  • Page 214: Using The Image Color Tab

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 200 using the image color tab use this tab to adjust color properties. Step procedure 1 select the algebraic color matching option (see the device options tab, shown below) to control the contr...

  • Page 215

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 201 using the image color tab (continued) step procedure 2 select the none or monitor option (see the device options tab, shown below) to only display the dye-sub intensity and resin heat slide...

  • Page 216

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 202 using the image color tab (continued) step procedure 4 control the amount of heat the printer uses when printing with the resin black panel by adjusting the resin heat slide. • move the sli...

  • Page 217

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 203 using the image color tab (continued) step procedure 5 return all options to their factory settings by clicking on the default button..

  • Page 218

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 204 using the image transfer tab use this tab to adjust the image position, transfer dwell time, transfer temperature and flattener temperature..

  • Page 219

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 205 adjusting the image position controls use the image position controls to position the image on a card (to be adjusted). Step procedure 1 adjust the image position values by clicking on the ...

  • Page 220

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 206 adjusting the image position controls (continued) the display (below) represents how the printed image will move in relation to the fixed card position as positive and negative image placem...

  • Page 221

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 207 adjusting the transfer dwell time and temperature use the image transfer option to control of the transfer dwell time and transfer temperature. • these settings control the speed and temper...

  • Page 222

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 208 adjusting the flattener temperature step procedure 1 use the flattener temperature control to set the temperature of the printer's built-in card flattener. This setting may vary depending o...

  • Page 223

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 209 using the k panel resin tab use this tab to adjust the cr-80 card size, the direction the card travels through the printer, the print all black with k panel (options) and the defined areas....

  • Page 224

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 210 selecting the full card with the k panel resin tab step procedure 1 select the full card option to print the resin black (k) panel for all black found within all areas of the image, as show...

  • Page 225

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 211 selecting the defined area(s) with the k panel resin tab step procedure 1 select the defined area(s) option to print the resin black (k) panel for all black found only in an area or areas d...

  • Page 226

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 212 selecting the undefined area(s) with the k panel resin tab step procedure 1 select the undefined area(s) option to print the resin black (k) panel for all black found only in the space outs...

  • Page 227

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 213 defining the area to activate the card grid step procedure 1 select on the appropriate defined area (see below)to activate the card grid in the upper half of the window. • it is through thi...

  • Page 228

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 214 measuring the total card area step procedure 1 determine the area of the card to define. (note: this area is indicated by the dashed outline, as shown below. The easiest way to determine th...

  • Page 229: Y=0.2“

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 215 measuring the area to be positioned on the card step procedure 1 once the area is sized properly, measure the location where this area is to be positioned on the card. A. Measure from the l...

  • Page 230

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 216 selecting the print ymc under the k and print k only options step procedure 1 use the defined area function. A. Define an area by clicking on the defined area up arrow. (note: another .2" x...

  • Page 231

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 217 selecting the print ymc under the k and print k only options (continued).

  • Page 232

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 218 using the magnetic encoding tab use these options only if the printer has an optional magnetic stripe encoding module installed. Step procedure 1 select the magnetic encoding tab to display...

  • Page 233

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 219 using the encoding mode option use the encoding mode option to specify which magnetic encoding standard to use. • the hdp card printer can be installed with one of two types of factory-inst...

  • Page 234

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 220 using the encoding mode option (continued).

  • Page 235

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 221 encoding the mode/coercivity/magnetic track selection use the iso option for encoding capability for either high- or low-coercivity cards on tracks 1, 2 and 3 and is the industry's standard...

  • Page 236

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 222 reviewing the magnetic track options use these options to customize the iso encoded data format for each of the magnetic stripe's three tracks. Step procedure 1 specify which of the three (...

  • Page 237

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 223 reviewing the enable mle support checkbox multi-language extension (mle) support in windows xp can cause text strings to be broken up into fragments. This fragmentation of the text string p...

  • Page 238

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 224 reviewing the verification options use this option, which instructs the printer to verify that all magnetic data has been correctly encoded on each card. (note: with either of these options...

  • Page 239

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 225 reviewing the shift data left use the shift data left option, which applies to all tracks when selected. Step procedure 1 select this option to shift the recorded magnetic data to the left-...

  • Page 240

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 226 reviewing the iso track locations the magnetic encoding module encodes onto tracks in accordance with an iso 7811-2 magnetic stripe. For track locations, review the display below. Track1 0....

  • Page 241

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 227 sending the track information magnetic track data is sent in the form of text strings from the application software to the printer driver. • in order for the printer driver to differentiate...

  • Page 242

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 228 reviewing the sample string • track 1: ~1%julieanderson^1234567890? • track 2: ~2;1234567890987654321? • track 3: ~3;1234567890987654321? Track start sentinel end sentinel field separator v...

  • Page 243

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 229 reviewing the ascii code and character table ascii code character ascii code character ascii code character 32 space 56 8 80 p 33 ! 57 9 81 q 34 " 58 : 82 r 35 # 59 ; 83 s 36 $ 60 t 37 % 61...

  • Page 244: Using The Card Tab

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 230 using the card tab use this option to control specific printer functions..

  • Page 245

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 231 selecting the card size from cr-80, cr-90 orcr-100 step procedure 1 select the appropriate card size option from three (3) standard card sizes. • cr-80 or • cr-90 or • cr-100 or • one (1) c...

  • Page 246

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 232 selecting the card size from cr-80, cr-90 orcr-100 (continued) see three previous procedure..

  • Page 247

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 233 selecting the custom card size select the appropriate custom card size according to the dimensions of the card stock. Step procedure 1 a. Select the custom option and enter the dimensions o...

  • Page 248

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 234 selecting the card type select the appropriate card type according to the composition of the card stock. Step procedure 1 select ultracards-glossy pvc if using fargo ultracard stock or any ...

  • Page 249

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 235 selecting the card type (continued) step procedure 2 if using a card stock other than those listed, use the custom 1 and custom 2 options to save custom dwell time, dwell temperature and fl...

  • Page 250

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 236 reviewing the orientation select either the portrait or landscape radio buttons for orientation. Step procedure 1 select portrait to cause the card to print in a vertical orientation. Or se...

  • Page 251

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 237 clicking on the about button click this about button to open a dialog box containing the copyright and version information about this printer driver software..

  • Page 252: Module)

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 238 using the lamination tab (only with card lamination module) use this option to control specific printer functions. The lamination tab appears only if the printer is equipped with the card l...

  • Page 253

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 239 selecting the lamination position step procedure 1 the lamination position control allows you to adjust the horizontal position of the polyguard overlaminate. This control functions in the ...

  • Page 254

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 240 selecting the lamination side step procedure 1 a. Select the no lamination option if you do not want to use the printer's built-in laminator. B. Select laminate front side, laminate back si...

  • Page 255

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 241 selecting the lamination type step procedure 1 select one of the lamination type options, according to which type of lamination media is currently installed. Two types of overlaminates are ...

  • Page 256

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 242 adjusting the transfer dwell time and transfer temperature step procedure 1 adjust the transfer dwell time and the transfer temperature to control the lamination dwell time or through-put s...

  • Page 257

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 243 selecting the sensors button and defaults button step procedure 1 select the lamination tab's sensors button to display options for calibrating the card lamination module’s lamination senso...

  • Page 258: Section 5:  Cleaning

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 244 section 5: cleaning this section deals with the printer’s internal and external maintenance in regards to the unit's cleaning and general upkeep. (note: the printer should be cleaned on a r...

  • Page 259

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 245 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Informatio...

  • Page 260

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 246 cleaning inside the printer step procedure 1 open the print station and transfer station. 2 remove the print ribbon and hdp film from the printer. 3 if you have a can of compressed air, blo...

  • Page 261

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 247 cleaning the printhead clean the printhead every time the print ribbon is changed to maintain consistent print quality, as instructed below. This procedure should also be performed approxim...

  • Page 262

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 248 cleaning the cleaning rollers the cleaning rollers remove dust particles from the top and bottom of a blank card as it feeds into the printer. Cleaning these rollers will help prevent card ...

  • Page 263

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 249 cleaning the cleaning rollers (continued) step procedure 3 pull the cleaning roller assembly out of the printer..

  • Page 264

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 250 cleaning the cleaning rollers (continued) step procedure 4 clean the rollers with one of the adhesive-backed cleaning cardss from the printer cleaning kit. A. Remove the card's adhesive bac...

  • Page 265

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 251 cleaning the cleaning rollers (continued) step procedure 5 a. Once cleaned, replace the cleaning roller assembly and close the front access door. B. Push the assembly in until you hear the ...

  • Page 266

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 252 cleaning the card feed rollers steps procedure 1 to ensure consistent printer operation, all of the card feed rollers within the printer should be cleaned approximately every 250-prints or ...

  • Page 267

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 253 cleaning the card feed rollers (additional feed rollers) (continued) steps procedure 2 use a cleaning pad from the printer cleaning kit to wipe the rollers clean. (note: use fingertips to m...

  • Page 268

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 254 cleaning the card feed rollers (additional feed rollers) (continued) steps procedure 4 a. Inside the front access door, locate the single card input feed roller. B. Use the cleaning pad to ...

  • Page 269

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 255 cleaning the card feed rollers (additional feed rollers) (continued) steps procedure 6 use the cleaning pad to wipe each of the rollers clean. (note: press the forward and back buttons to m...

  • Page 270

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 256 cleaning the platen rollers step procedure 1 leave the printer power on and open the print and transfer stations. If using a printer with a card lamination module attached, also open the la...

  • Page 271

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 257 cleaning the platen rollers (continued) step procedure 5 locate the transfer platen roller, as shown below. 6 use a cleaning pad from the printer cleaning kit to wipe the roller clean. Pres...

  • Page 272: Printer

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 437 section 7: packing the hdp800 series card printer the purpose of this section to provide the user with a specific packing procedure for the hdp 800 series card printer. Follow this instruct...

  • Page 273: Board Errors

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 438 section 8: board level diagnostics the purpose of this section to provide the user with specific board level diagnostic procedures for board errors and sensor testing for the hdp 820 card p...

  • Page 274

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 439 resolving the dram memory error symptom: an error has occurred in the removable memory module (simm). Step procedure 1 reboot the printer. 2 if the problem persists, remove the rear cover a...

  • Page 275: Sensor Testing

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 440 sensor testing step procedure 1 check the voltage to determine if a sensor is working. 2 a. Test the voltage of each sensor using ground (grd = chassis) to the correct pin on each connector...

  • Page 276

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 441 reviewing the sensor location and voltages sensor location pin board low range vdc high range vdc upper film sensor j66 8 print blocked 0 unblocked +5 upper film encoder j66 4 print unblock...

  • Page 277

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 442 reviewing the sensor location and voltages(continued) sensor location pin board low range vdc high range vdc ribbon sensor (5) j65 3 print covered .9 uncovered 3.5 - 5.0 ribbon sensor (4) j...

  • Page 278

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 443 reviewing the sensor location and voltages for the lamination module sensor location pin board low range vdc high range vdc flipper home sensor j42 4 lam mod covered .9 uncovered 3.0 - 3.3 ...

  • Page 279

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 444 section 9: lcd on-line menu navigation the purpose of this section to provide the user with specific procedures for lcd on-line menu navigation, test image printing and printer setup for th...

  • Page 280

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 445 entering the lcd menu and selecting an option (continued) step procedure 1 use the scroll buttons to move up or down through the menu options, as shown below. (note: the brackets appear on ...

  • Page 281

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 446 selecting from the hdp800 series menu option structure tree.

  • Page 282

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 447 reviewing the printer setup the printer parameters found in setup printer are preset at the factory and should not need to be changed unless an issue develops. If a change to these settings...

  • Page 283

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 448 reviewing the printer setup (continued) step procedure 3 be sure to run this test after each adjustment. Run the alignment test image by selecting the following options: menu, print test im...

  • Page 284

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 449 preparing to adjust the print offset, transfer tof and transfer eof step procedure 1 before starting the alignment procedures, you must first establish a baseline from which to start the ad...

  • Page 285

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 450 aligning the print offset this procedure positions the image correctly on the hdp film. Refer to the preparing to adjust the print offset, transfer tof and transfer eof procedure in section...

  • Page 286

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 451 aligning the print offset (continued) step procedure 5 measure the distance from the top edge of the transferred area to the top edge of the inward pointing arrows. 6 calculate the print of...

  • Page 287

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 452 setting the transfer tof this procedure positions the hdp film correctly on the leading edge of the card. Refer to the preparing to adjust the print offset, transfer tof and transfer eof pr...

  • Page 288

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 453 setting the transfer tof (continued) step procedure 3 record the transfer tof value on the test card last printed. 4 select menu, setup printer and transfer tof. 5 measure the distance from...

  • Page 289

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 454 setting the transfer eof this procedure controls the point on the card at which the transfer roller lifts and ceases transfer. Refer to the preparing to adjust the print offset, transfer to...

  • Page 290

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 455 setting the transfer eof step procedure 9 print a test card as described in step 1. 10 a. Repeat steps 1 to 9 until the test image is correctly positioned. B. If the inner alignment arrows ...

  • Page 291

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 456 adjusting the transfer tension this procedure positions the image correctly on the card. Refer to the preparing to adjust the print offset, transfer tof and transfer eof procedure in sectio...

  • Page 292

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 457 adjusting the film drive the film drive sets the baseline for the film tension and should not be adjusted by the reseller or the end user. Adjusting the ribbon tension this procedure contro...

  • Page 293

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 458 adjusting the ribbon drive the ribbon drive sets the baseline for the ribbon tension and should not be adjusted by the reseller or end user. Adjusting the transfer temperature step procedur...

  • Page 294

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 459 setting the flattener temperature the flattener temperature controls the heat of the flattener. (note: the flattener will straighten a card after the image has been transferred to it. This ...

  • Page 295

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 460 adjusting the image darkness step procedure 1 choose menu, print test image and gray/align ymc to print a test card. 2 examine the test card. 3 select menu, setup printer and image darkness...

  • Page 296

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 461 changing the encoder settings make this selection to modify the encoder settings. These settings would need to be changed (a) if the print board is replaced or (b) if the printer is upgrade...

  • Page 297

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 462 setting the magnetic tof use this setting to position the magnetic data at the correct distance from the leading edge of the card. • the magnetic tof is the distance from the edge of the ca...

  • Page 298

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 463 setting the magnetic tof step procedure 7 press select to save the value. 8 test the position of the start sentinel by magnetically encoding a card and checking as described in step 1 in th...

  • Page 299

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 464 adjusting the flipper offset step procedure 1 select menu, setup printer and flipper offset. 2 change the setting in small increments if the card is not feeding correctly. (note: a negative...

  • Page 300

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 465 adjusting the lam tof and eof step procedure 1 applies only if the printer is equipped with the card lamination module. • use this control to align the polyguard overlaminate patch on the c...

  • Page 301

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 466 adjusting the lamination sensor calibration step procedure 1 applies only if the printer is equipped with the card lamination module. (note: this setting reports the current lamination sens...

  • Page 302

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 467 using the show card count option step procedure 1 use this option to view the total card count (cc), pass count (pc), transfer count (tc) and lamination count (lc). • the card count is the ...

  • Page 303

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 468 section 10: firmware updates the purpose of this section is to provide the user with information on the internal software or firmware, which controls all aspects of the printer's operation....

  • Page 304

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 469 firmware updater application program (continued) step procedure 2 click on ok when prompted to save this program to disk and then select a folder in which to save the updater file. 3 a. Onc...

  • Page 305

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 470 downloading firmware updates step procedure 1 refer to the following steps to download firmware updates: 2 select the download firmware button. If you have internet access, this will automa...

  • Page 306

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 471 updating the printer's firmware now that you have installed and opened the firmware updater program and downloaded the firmware update file, you can begin updating your printer's firmware. ...

  • Page 307

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 472 updating the main firmware (continued) continued on the next page.

  • Page 308

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 473 updating the main firmware (continued) step procedure 8 wait: the firmware update will now take a few minutes. Check the printer's lcd for the status. (note: when the update is complete, th...

  • Page 309

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 474 updating the lcd firmware step procedure 1 make sure the printer is powered on, connected to the pc and in its ready mode. 2 from the firmware updater program, click on the select update fi...

  • Page 310

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 475 updating the lcd firmware (continued).

  • Page 311

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 476 firmware upgrades (as of 10/07/03) reference technical update no. 53 (dated 02/27/2003). These firmware upgrades are for the hdp720 (v2.2.X) and hdp820/820-lc (v2.0.2) card printer/encoders...

  • Page 312

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 477 firmware upgrades (as of 10/07/03) (continued) here are tips for optimized operation: you should allow your printer/encoder to warm up for a period of 15 minutes before operation. Always ma...

  • Page 313

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 478 section 11: fargo technical support the purpose of this section to provide the user with an efficient, step-by-step procedure to be used when contacting fargo technical support as needed fo...

  • Page 314

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 479 reading the serial numbers on a fargo printer the purpose of this section is to provide updated instructions for reading serial numbers on a fargo printer. Finding out when a fargo card pri...

  • Page 315

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 480 section 12: reviewing spare parts lists reviewing spare parts list for hdp 800 series card printer hdp8xx series id card printer recommended spare parts list effective date: january 2004 fo...

  • Page 316

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 481 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price belts and gears 8102...

  • Page 317

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 482 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price boards 140311 assemb...

  • Page 318

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 483 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price covers 840167 assemb...

  • Page 319

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 484 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price misc. Hardware 12001...

  • Page 320

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 485 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price misc. Hardware 81045...

  • Page 321

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 486 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price misc. Hardware d8408...

  • Page 322

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 487 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price misc. Hardware d8410...

  • Page 323

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 488 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price misc. Hardware d8502...

  • Page 324

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 489 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price motors d840980 assem...

  • Page 325

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 490 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price rollers 840102 assem...

  • Page 326

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 491 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price sensors 140404 assem...

  • Page 327

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 492 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price sensors 840136 assem...

  • Page 328

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 493 hdp8xx series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price sensor d840625 assem...

  • Page 329

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 494 reviewing spare parts list for card lamination module hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 for current pricing see http://www.Fargopar...

  • Page 330

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 495 hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price belts and gears ...

  • Page 331

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 496 hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price covers d870088 b...

  • Page 332

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 497 hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price misc. Hardware 1...

  • Page 333

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 498 hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price misc. Hardware d...

  • Page 334

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 499 hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price motors d870183 a...

  • Page 335

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 500 hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price sensors d870186 ...

  • Page 336

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 501 hdp8xx lam series id card printer recommended spare parts list effective date: january 2004 category part number part description alternate part description msrp list price sensors d870221 ...

  • Page 337: Glossary Of Terms

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 502 glossary of terms term definition 24-bit color a color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a color depth of 16...

  • Page 338

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 503 glossary of terms (continued) term definition barcodes a series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stripes)...

  • Page 339

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 504 glossary of terms (continued) term definition cache a type of memory buffer to store data temporarily, used to hold information that is most often exchanged between controller and periphera...

  • Page 340

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 505 glossary of terms (continued) term definition cr79 a card dimension standard of 2.0625" l x 3.3125" w (+/-0.002" w, +/-0.005" l) or 52.400 x 84.150 mm. Cr-80 a card dimension standard of 2....

  • Page 341

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 506 glossary of terms (continued) term definition direct-to-card (dtc) printing the direct-to-card printing process prints digital images directly onto any plastic card with a smooth, clean, gl...

  • Page 342

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 507 glossary of terms (continued) term definition dwell time the speed at which the card moves across the lam roller, measured in seconds/inch (sec/in). This may be adjusted in the driver to en...

  • Page 343

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 508 glossary of terms (continued) term definition encoder (wheel) an electromechanical device, attached to a shaft that detects the change in rotational position, incremented to count ticks per...

  • Page 344

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 509 glossary of terms (continued) term definition flash memory a microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of the...

  • Page 345

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 510 glossary of terms (continued) term definition hard drive a high capacity storage device in a pc consisting of non- removable magnetically encodable platters. Hardware physical components of...

  • Page 346

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 511 glossary of terms (continued) term definition ieee 1284 (institute of electrical and electronics engineers 1284) a standard method of signaling for a bi-directional parallel interface on pe...

  • Page 347

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 512 glossary of terms (continued) term definition landscape a document layout that is viewed with the document's long axis in a horizontal orientation. Lcd (liquid crystal display) a device tha...

  • Page 348

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 513 glossary of terms (continued) term definition mb (megabyte) a unit of storage that equals 1,048,576 bytes. Memory a generic term for any device that stores digital information using magneti...

  • Page 349

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 514 glossary of terms (continued) term definition oversized cards oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most popula...

  • Page 350

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 515 glossary of terms (continued) term definition pinch roller a free spinning (non-driven) roller that presses the card against the drive roller, on the opposite side, to ensure an adequate no...

  • Page 351

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 516 glossary of terms (continued) term definition printhead the device on a printer that produces the image on the media. Pvc abbreviation for polyvinyl chloride, often called vinyl. Pvc is the...

  • Page 352

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 517 glossary of terms (continued) term definition resolution the number of individual pixels in a graphic, taken over a given length, used to indicate the sharpness of the picture and the level...

  • Page 353

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 518 glossary of terms (continued) term definition self-test a pre-determined print file used to confirm printer operation typically sent from the driver or stored in the printer's memory. Senso...

  • Page 354

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 519 glossary of terms (continued) term definition spooling rather than moving a print job directly to the printer, the job is written to the disk so that the user can access the application fas...

  • Page 355

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 520 glossary of terms (continued) term definition thermocouple a device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that vari...

  • Page 356

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 521 glossary of terms (continued) term definition ups (un-interruptible power supply) an ac power supply, typically powered by batteries, which provides temporary power to the pc or printer dur...

  • Page 357: Index

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 522 index a a/b switch box, 61, 63 about button, 237 absolute failure, 183 ac - alternating current, 502 accelerated wear/dye migration, 181 accepted card compositions, 12 accepted card thickne...

  • Page 358

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 523 card capacity, 12 card cleaning assembly, 22 card cleaning cartridge, 68 card count, 134 card design, 33 card detection sensor, 75 card feed gear - 3, 355 card feed motor assembly, 360 card...

  • Page 359

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 524 color matching, 190, 504 color matching algorithm, 190 color matching software, 190 colors, 12 colors misregistered, 60 communication errors, 60, 62 compound gear, 347 compressed air, 504 c...

  • Page 360

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 525 dye migration, 507 dye-sub intensity slide, 201 dye-sub printed image, 201 dye-sublimation, 16, 507 dye-sublimation cyan panel, 32 dye-sublimation magenta panel, 32 dye-sublimation ribbon p...

  • Page 361

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 526 firmware updates, 469, 470, 473, 474 firmware upgrade, 467 firmware upgrades, 476, 477 flash memory, 509 flashing, 477 flashing green, 28 flattener temperature, 208, 459 flattener time out,...

  • Page 362

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 527 high-coercivity magnetic stripes, 219 high-resolution, 24-bit color images, 127 holographic-type overlaminates, 49 hopper lift, 70 horizontal adjustment, 206 html (hypertext markup language...

  • Page 363

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 528 lamination tab, 104, 107 lamination take-up encoder sensor assembly, 327 lamination, not adhering, 106, 107 laminator controls, 37 laminator temperature adjustment, 47 laminator warming, 46...

  • Page 364

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 529 multiple cards fed, 54 multiple messages, 29 n network, 513 new platen roller, 330 new platen roller assembly, 330 new temperature setting, 37 new temperature settings, 47 new value, 82 no ...

  • Page 365

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 530 power cord receptacle, 366 power port, 22 power supply (150240), 369 power switch, 22, 365 prevents magnetic encoding, 223 print all black with k panel, 210 print and transfer stations, 26 ...

  • Page 366

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 531 prox setting, 83 proximity cards, 106 pulley gear combo, 285, 286 pvc, 516 pvc core, 106 pvc laminate, 33 q queue, 516 r radio frequency interference, 60 ram (random access memory), 516 ram...

  • Page 367

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 532 ribbon type setting, 87 ribbon wrinkle problems, 115, 116 ribbon/cards, 164, 245, 259 ribbontraq, 517 ribbontraq mark, 85, 88 ribbontraq marks, 440 right cards, 178 right cards/hdp print pr...

  • Page 368

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 533 surface roughness, 180 switch box, 61, 63 switch box, 519 switch box, 519 system check screens, 25 system firmware, 55 system requirements, 15 system upgrade, 467 system upgrade option, 471...

  • Page 369

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 534 unblocked sensor, 75, 105 undefined area(s) - k panel resin tab, 212 undefined area(s) option, 212 unknown ribbon type, 57 update, 520 update failed, 57 update file, 470 update firmware now...

  • Page 370: Appendix C:  Miscellaneous

    Restricted use only fargo electronics, inc. Hdp 800 series card printer/encoders service manual (rev. 5.0) 535 appendix a: engineering drawings these drawings are attached to this document in its pdf form for specified users only. Appendix b: technical updates these technical updates have already be...