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FARGO Electronics Pro-L User Manual

Manual is about: Fargo Card Printer User's Manual Pro-L

Summary of Pro-L

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    Notices the information in this document is subject to change without notice. No warranty of any kind is made with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. No liability is assumed for errors contained here...

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    Iv pro-l card printer user’s manual for users in the united states: this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference in a resi...

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    Table of contents v section 1: introduction a. How your card printer works........................................................1 b. Special features.................................................................................2 section 2: safety precautions .......................................

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    Vi pro-l card printer user’s manual section 7: maintenance a. Supplies required...........................................................................50 b. Standard printhead cleaning........................................................51 c. Expanded printhead cleaning...........................

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    Introduction 1 section 1: introduction 1 thank you... For choosing the pro-l card printer. This printer has been designed to provide you with stunning, photo-quality color output on a variety of different card sizes and thicknesses. It offers many features which easily allow you to create full-color...

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    Resin thermal transfer resin thermal transfer is the process your printer uses to print sharp black text and crisp bar codes which can be read by both infra-red and visible-light bar code scanners. It is also the process used to print ultra-fast, one-color id cards. Like dye- sublimation, this proce...

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    Safety precautions section 2: safety precautions 3 2 before operating the unit, please read the following safety precautions carefully. Warnings caution! To prevent fire or shock hazard, do not expose the unit to rain or moisture. To reduce the risk of electric shock, do not remove front, top or bac...

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    4 section 2: safety precautions pro-l card printer user’s manual sicherheitsmaßnahmen machen sie sich vor inbetriebnahme des geräts mit den sicherheitsmaßnahmen gründlich vertraut. Sicherheitshinweise vorsicht! Zur verhÜtung von feuergefahr oder elektrischen schlÄgen das gerÄt vor regen oder feuchti...

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    Section 2: safety precautions 5 pro-l card printer user’s manual consignes de sécurité avant d’utiliser l’appareil, prière de lire attentivement les consignes de sécurité suivantes. Avertissements attention ! Pour eviter tout risque d’incendie ou d’electrocution, ne pas exposer l’appareil a la pluie...

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    6 section 2: safety precautions pro-l card printer user’s manual precauciones de seguridad antes de operar la unidad, haga el favor de leer detenidamente las siguientes precauciones de seguridad. Advertencias ¡precaucion! Para evitar peligros de incendio o choque electrico, no exponga la unidad a la...

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    Section 2: safety precautions 7 pro-l card printer user’s manual precauzioni per la sicurezza prima di dare inizio al funzionamento dell’unità, siete pregati di leggere attentamente le seguenti precauzioni di sicurezza. Avvertenze attenzione! Onde evitare il pericolo di incendio o scossa elettrica, ...

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    8 section 2: safety precautions pro-l card printer user’s manual precauções de segurança antes de operar esta unidade, leia cuidadosamente as seguintes precauções de segurança. AdvertÊncias cuidado! Para evitar perigo de choques elÉtricos ou incÊndio, nÃo exponha a unidade À chuva ou umidade. Para r...

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    Section 2: safety precautions 9 pro-l card printer user’s manual prol.Qxd 8/6/2000 3:30 pm page 9.

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    10 section 2: safety precautions pro-l card printer user’s manual prol.Qxd 8/6/2000 3:30 pm page 10

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    Section 2: safety precautions 11 pro-l card printer user’s manual prol.Qxd 8/6/2000 3:30 pm page 11.

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    Getting started 3 section 3: getting started 13 a. Choosing a good location place the unit in a location with adequate air circulation to prevent internal heat build up. 1. Use the dimensions specified in section 10 as a guideline for the minimum clearances to the unit. Note: allow for adequate clea...

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    14 section 3: getting started pro-l card printer user’s manual c. Unpacking and inspection while unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items should be includ...

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    Section 3: getting started 15 pro-l card printer user’s manual 2. Place the dc power plug end of the power supply cord into the printer’s power input port. 3. Place the ac power plug end of the power supply cord into an available wall outlet. Power is automatically applied to the printer when it is ...

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    16 section 3: getting started pro-l card printer user’s manual e. Identifying the printer features this illustration shows all of the features found on the front of your card printer. Lcd display the lcd display shows you the current status of the printer. Since the printer’s printing and laminating...

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    Section 3: getting started 17 pro-l card printer user’s manual ready led light when on, this light indicates the printer is ready for operation. When off, this light indicates the printer is either off or paused and will not operate. If this light is flashing, a printer error has occurred. Refer to ...

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    Ribbons and cards section 4: ribbons and cards 19 a. About ribbons as described in section 1-a, your card printer utilizes both dye-sublimation and resin thermal transfer printing methods. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, ...

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    20 section 4: ribbons and cards pro-l card printer user’s manual resin-only ribbons resin-only ribbons consist of a continuous roll of a single resin color. No protective overlay panel (o) is provided since resin images do not require the protection of such an overlay. The following resin-only ribbo...

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    Section 4: ribbons and cards 21 pro-l card printer user’s manual dye-sublimation/resin ribbons dye-sublimation/resin ribbons combine the yellow (y), magenta (m), and cyan (c) dye-sublimation panels with one or two resin black (k) panels. By combining both types of ribbon panels, these ribbons allow ...

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    22 section 4: ribbons and cards pro-l card printer user’s manual important! All color or monochrome dye-sublimation images must have either the ribbon’s clear overlay panel or an overlaminate applied to them. If neither of these types of protective layers are applied, your card’s dye-sublimation ima...

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    Section 4: ribbons and cards 23 pro-l card printer user’s manual 4. With the cover open, place the supply end of the ribbon in between the two black ribbon drive hubs located on the far right-hand side of the printer’s interior. Make certain that the ribbon is fed from underneath the ribbon roll. Hi...

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    24 section 4: ribbons and cards c. About cards your card printer accepts a variety of different card sizes and thicknesses and will print onto any card with a clean, level, polished pvc surface (see section 10 for accepted card size specifications). Although the printer is equipped with card cleanin...

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    Section 4: ribbons and cards 25 pro-l card printer user’s manual 1. Remove a stack of 100 or fewer cards from the card packaging. Do not touch the area of the card where you intend to print. Oil or dirt from your hands can impair print quality. 2. Open the card hopper door located on the right-hand ...

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    26 section 4: ribbons and cards pro-l card printer user’s manual 4. Once the cards have been inserted, remove the top card and throw it away if you suspect it has been contaminated with oil from your fingertips. Close the card hopper door. The cards will automatically feed off the top of the stack. ...

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    Card laminating section 5: card laminating 27 a. About the laminator in addition to printing and applying the standard clear overlay panel included on the various ribbon types, the printer also provides a built-in lamination system for applying a more secure, tamper-resistant overlaminate. This buil...

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    28 section 5: card laminating pro-l card printer user’s manual printer is turned on. Pressing the on/cancel button or disconnecting the printer’s power cord both serve to reset the laminator to its default temperature. The temperature setting within the printer driver, however, will stay the same un...

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    Section 5: card laminating 29 pro-l card printer user’s manual 2. The supply end of the overlaminate roll is the side containing the fresh, unused portion of the overlaminate. The take-up end is the other side. 3. Open the top-left cover of the printer by pressing its cover release button. Allow the...

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    30 section 5: card laminating pro-l card printer user’s manual 5. Place the take-up end of the roll in between the two black lamination drive hubs located on the far left-hand side of the printer’s interior. Load the take-up end of the roll just as you loaded the supply end in step 4. When loaded pr...

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    Section 6: using your card printer 31 using your card printer a. Connecting the printer to your computer your card printer is designed to be used with nearly any ibm-pc or compatible running windows 3.1x, windows 95/98, or windows nt. A minimum of a 486 dx class computer with 8mb ram or higher is re...

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    32 section 6: using your card printer pro-l card printer user’s manual note: the extra port shown in the previous illustration is an auxiliary port (subminiature-d connector) included and used only on units equipped with an optional smart card contact station. If your unit is equipped with a contact...

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    Section 6: using your card printer 33 pro-l card printer user’s manual note: the windows 3.1 printer driver is not included with your printer or on the software installation cd. If you would like to use this driver, please go to www.Fargo.Com to download the driver and to get detailed installation i...

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    34 section 6: using your card printer pro-l card printer user’s manual downloading fargo's downloadable printer driver files have names ending in ".Exe" and are self-extracting pkzip archives. A pkzip archive is a package, containing one or more files, that has been "zipped" to make it smaller and p...

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    Section 6: using your card printer 35 pro-l card printer user’s manual note: if the cd does not automatically open, use "my computer" or "windows explorer" to view the contents of the cd. Then, double-click on the setup.Exe file listed on the cd. Follow the on-screen instructions to complete install...

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    36 section 6: using your card printer pro-l card printer user’s manual when the save last job for reprint option is selected, the 32-bit print spooler will automatically save the last print job you sent to the printer and allow you to instantly reprint the job without the delay of having to reproces...

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    Section 6: using your card printer 37 pro-l card printer user’s manual w wiin nd do ow wss 9 95 5//9 98 8 1. Click the start button, point to settings, and select printers. 2. Click on the pro-l card printer icon with the right mouse button, and select properties. W wiin nd do ow wss n nt t 1. Click...

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    38 section 6: using your card printer pro-l card printer user’s manual to change or verify the appropriate printer driver options for your print job, please refer to the following descriptions given in alphabetical order: algebraic see color matching. Buffer single card select this option to force t...

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    Section 6: using your card printer 39 pro-l card printer user’s manual hint notice the direction the vertical and horizontal adjustment arrows point within the printing position window are representative of the direction the printed image moves on the card. The lamination placement control allows yo...

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    40 section 6: using your card printer pro-l card printer user’s manual damaging the area of the card containing the magnetic stripe, smart chip, or punched slot. The dual side: cr-80/magstripe selection should be selected only when printing onto both sides of a standard cr-80 card which has a magnet...

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    Section 6: using your card printer 41 pro-l card printer user’s manual automatically adjusts the color of your image according to preconfigured printer profiles and default system profiles. This results in a very precise color match compliant with icc standards. Please note that since the fargocolor...

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    42 section 6: using your card printer pro-l card printer user’s manual the printer driver distinguishes between text and image objects in order for truetype black text and bar codes to always be printed with a true resin black. Resin black is essential when printing bar codes, since only resin black...

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    When laminating with the thermal transfer film overlaminate, there are three different options for controlling how the film will be applied. If the film lamination option is selected, the film lamination is applied to the printed card, then the card is ejected. This is the fastest way to apply the f...

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    Monitor see color matching. Orientation select either portrait or landscape. Selecting portrait causes the card to print in a vertical orientation. Selecting landscape causes the card to print in a horizontal orientation. An icon illustrating a printed card helps represent the difference between the...

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    Section 6: using your card printer 45 pro-l card printer user’s manual or (b) leave the existing ribbon in the printer and press the pause/resume button. In the case of option (b), once the pause/resume button is pressed, the printer will continue printing until the end of the ribbon, but will beep ...

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    46 section 6: using your card printer pro-l card printer user’s manual print both sides select this option to automatically print on both the front and back side of a card. This option can be selected in conjunction with any application program which supports a multiple page document. In other words...

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    Section 6: using your card printer 47 pro-l card printer user’s manual smartshield see overlay. Split ribbon print select this option to automatically print full-color on the front of a card and resin black on the back of a card using any of the full-color ymcko, ymckk, or ymckok ribbons. Selecting ...

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    48 section 6: using your card printer pro-l card printer user’s manual e. Printing a card now that you’ve set up the printer, loaded media, and installed the printer driver, you’re ready to print a card. Follow these steps to print your first card: note: if you are using the printer’s optional smart...

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    Section 7: maintenance 49 maintenance your card printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance. Use the following illustration of your printer to locate the ...

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    50 section 7: maintenance pro-l card printer user’s manual a. Supplies required for the maintenance procedures outlined in this section, you will need the following items: n isopropyl alcohol n acetone n standard clear adhesive tape or masking tape n soft, lint-free cloth or, to make these maintenan...

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    Section 7: maintenance 51 pro-l card printer user’s manual b. Standard printhead cleaning this procedure should be performed if you notice a streak on the card where color was not transferred. This procedure should also be performed during every ribbon change or after every 250 prints in order to ma...

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    52 section 7: maintenance pro-l card printer user’s manual e. Cleaning the inside of the printer as you use your printer, dust and other foreign particles may accumulate inside the printer’s case. These particles are attracted to the underside of the ribbon by static produced during printing and can...

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    Section 7: maintenance 53 pro-l card printer user’s manual g. Clearing a ribbon or overlaminate jam if the ribbon or overlaminate becomes stuck to a card or jammed inside the printer, the lcd display will indicate that it is jammed. Refer to the following steps to clear the jam: 1. Leave the power o...

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    54 section 7: maintenance pro-l card printer user’s manual 3. Insert the cleaning card into the card hopper as you normally would any other type of card. Be sure, however, that the shortest non-adhesive end of the cleaning card enters the printer first and that the side of the cleaning card with the...

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    Section 7: maintenance 55 pro-l card printer user’s manual j. Maintaining the cleaning rollers the cleaning rollers remove dust particles from the top and bottom of a blank card as it feeds into the printer. Cleaning these rollers will help prevent contaminated cards from passing beneath the printhe...

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    Section 8: mechanical adjustments 57 mechanical adjustments the printer is pre-set at the factory to consistently feed and print a standard cr-80 3.375”l x 2.125”w x .030” (86mml x 54mmw x .75mm) card size. When inserting cards which vary from this standard card size, one should make slight adjustme...

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    58 section 8: mechanical adjustments pro-l card printer user’s manual 1. Open the card hopper door located on the right-hand side of the printer’s exterior by grasping the top of the door and pulling straight down. Allow the door to swing completely open. 2. As you are looking straight into the card...

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    Section 8: mechanical adjustments 59 pro-l card printer user’s manual 3. As you are looking inside the printer from the front, locate the internal card guide on the left-hand side (the lamination side) of the printer. This guide straddles the laminator’s black drive roller. 4. Remove the single scre...

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    60 section 8: mechanical adjustments pro-l card printer user’s manual 5. As you are looking straight into the card hopper, locate the two single screws which reside in the upper corners of the back plate of the card hopper. You will find one screw to the right of the right card input guide and one s...

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    7. Rotate the screws clockwise to move the card separator flap upward or counter clockwise to move the flap downward. If inserting thicker cards, move the card separator flap downward. If inserting thinner cards, move the flap upwards. 8. When adjusted properly, the space between the card separator ...

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    62 section 8: mechanical adjustments pro-l card printer user’s manual d. Adjusting the laminator if applying polyguard overlaminate, you may find that the individual polyester chips from the overlaminate roll may sometimes be slightly off-center when applied to a card. To center the vertical placeme...

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    3. If the polyguard chip is being placed more toward a card’s bottom edge (as shown), move the card guide rail slightly toward the front of the printer (opposite the direction you would like the chip to move). 4. Always make very slight adjustments to the card guide rail, and run a test print after ...

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    Section 9: troubleshooting 65 troubleshooting if you have difficulty operating the printer, the troubleshooting suggestions in this section should, in most cases, solve the problem. If you still have difficulty after trying these suggestions, contact your authorized reseller for technical assistance...

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    66 section 9: troubleshooting pro-l card printer user’s manual top line of lcd message cause solution card jam: flip a card is jammed in the clear the jam according to flipper table area of the the instructions in section 7-f. Printer. Card jam: mag a card is jammed in the clear the jam according to...

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    Section 9: troubleshooting 67 pro-l card printer user’s manual top line of lcd (continued) message cause solution clearing jam indicates error or jam is being cleared. Feeding card indicates card is feeding properly. Flipper jam card flipping mechanism clear any obstruction and is unable to rotate. ...

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    68 section 9: troubleshooting pro-l card printer user’s manual top line of lcd (continued) message cause solution key card ready indicates smartguard or smartshield data has successfully been encoded onto the smartguard access card. Appears only if you are using the smartguard security feature. Key ...

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    Section 9: troubleshooting 69 pro-l card printer user’s manual top line of lcd (continued) message cause solution no shield loaded you are trying to print if using the smartguard with the printer driver’s feature, insert an access card smartshield option selected which contains a smartshield even th...

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    70 section 9: troubleshooting pro-l card printer user’s manual top line of lcd (continued) message cause solution printing shield indicates the smartshield security image is printing. Appears only if you are using the smartguard security feature. Rasterize shield indicates the printer is loading the...

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    Section 9: troubleshooting 71 pro-l card printer user’s manual top line of lcd (continued) message cause solution ribbon error/out the print ribbon is either install a new ribbon if out out or a ribbon error has (see section 4-b). Press the occurred. Pause/resume button to continue. If an error has ...

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    72 section 9: troubleshooting pro-l card printer user’s manual top line of lcd (continued) message cause solution • if the ribbon seems to be cut neatly in two, resyncronize the printhead by opening the top- right cover and pressing both the on/cancel and pause/resume buttons simultaneously. Also, t...

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    Bottom line of lcd message cause solution card jam: lam a card is jammed clear the jam according to somewhere along the the instructions in laminating path, under the section 7-f. Printer’s top-left cover. Clearing jam indicates error or jam is being cleared. Lam adjust temp indicates the laminator ...

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    Bottom line of lcd (continued) message cause solution lam jam/out the overlaminate has if jammed, clear it according become jammed in the to the instructions in printer rollers, is stuck section 7-g. If out, install to the surface of the card more overlaminate is broken, or has run out. (see section...

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    Both lines of lcd message cause solution cancel=abort appears when the pause/ press the pause/resume resume=continue resume button is pressed button to return the printer any time while the printer to its “ready” mode or, if is powered on. Also printing, to continue appears when the on/ operation. P...

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    76 section 9: troubleshooting pro-l card printer user’s manual both lines of lcd (continued) message cause solution ee memory error! Indicates problem with remove the ribbon and press resume=clear mem permanent circuit board the pause/resume button to memory. Recalibrate the printer’s memory module....

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    Section 9: troubleshooting 77 pro-l card printer user’s manual b. General troubleshooting suggestions the printer beeps just before each ribbon panel is printed. N this indicates the print ribbon is running low and that is will soon run out. Print until the ribbon is gone and replace the ribbon when...

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    78 section 9: troubleshooting pro-l card printer user’s manual the polyguard overlaminate is not centered on my card. N when applying the polyguard overlaminate, you may find that the individual polyester chips from the overlaminate roll may be slightly off-center when applied to a card. This is due...

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    Two or more cards feed at the same time. N be sure the cards you are using are not sticking together. Manually separate the cards if you suspect they are sticking to one another. If separating cards, remember not to touch the surface of the card where you intend to print, since dirt or oil from your...

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    Technical specifications section 10: technical specifications 81 printing method: dye-sublimation/resin thermal transfer printing resolution: 300 dpi (11.8 dots/mm) colors: up to 16.7 million print speed: approximately 8 seconds (k) approximately 30 seconds (ymcko) additional 20 seconds required if ...

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    Card types: pvc or polyester cards with polished pvc finish; monochrome resin ribbon required for straight polyester cards card capacity: accepts up to 100 standard cr-80 pvc cards software driver: windows 3.1x, window 95/98, and windows nt printer drivers interface: standard 8-bit centronics-type p...

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    Appendix a: magnetic stripe encoding module 83 appendix a: magnetic stripe encoding module a. Magnetic track options the card printer can be purchased with one of two types of factory-installed magnetic stripe encoding modules. The first, most common type is an iso standard encoding module with a du...

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    84 appendix a: magnetic stripe encoding module pro-l card printer user’s manual encoding mode / coercivity / track selection use the encoding mode option to specify which magnetic encoding standard you would like to use. The jis ii option provides encoding compatibility with the jis c 6220 type ii c...

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    Appendix a: magnetic stripe encoding module 85 pro-l card printer user’s manual magnetic track options use these options to customize the iso encoded data format for each of the magnetic stripe’s three tracks. Remember that each track must be customized independently of the other two. This means you...

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    Character data parity this option enables customization of the character data parity used to encode the magnetic data on the currently selected track. The default iso standard selections for this option are: track 1 - odd track 2 - odd track 3 - odd lrc generation mode this option enables customizat...

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    Appendix a: magnetic stripe encoding module 87 pro-l card printer user’s manual b. Iso track locations the magnetic encoding module encodes onto tracks in accordance with an iso 7811-2 magnetic stripe. Refer to the following diagram for track locations: note: although all standard pro-l printers are...

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    The following example illustrates how track data should be entered for tracks 1, 2, and 3: example: sending data to track 1 ~1%julie anderson^623-85-1253? Sending data to track 2 ~2;0123456789? Sending data to track 3 ~3;0123456789? 88 appendix a: magnetic stripe encoding module pro-l card printer u...

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    Appendix b: interfacing information appendix b: interfacing information 89 a. Introduction the printer is equipped with a standard 8-bit centronics-type parallel data communications port. This is the means by which the printer receives data from your computer. No options for serial data are availabl...

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    90 appendix b: interfacing information pro-l card printer user’s manual 14 25 13 pin 1 36 18 pin 1 19 wire diagram db36p db25p 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13 14 14 32 15 31 16 36 17 19 through 30 19 through 25 shell shell table b-1: parallel interface pin assignments pro...

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    Index index 91 bar codes ...................................................................................................................................................20, 43 buffer single card..........................................................................................................

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    92 index pro-l card printer user’s manual lcd display ..............................................................................................................................................13, 65 lrc generation mode ................................................................................

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    Printed in the united states of america c15cov1.Qxd 8/6/2000 3:51 pm page 2.