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Fargo HDP600 User Manual - Functional Specifications
RESTRICTED USE ONLY
Fargo Electronics, Inc.
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
2-13
Functional Specifications
The Card Printer utilizes two different, yet closely related printing technologies to achieve its
remarkable print quality for dye-sublimation and resin thermal transfer.
The following describes how each of these technologies works:
Function Description
Dye-
Sublimation
Dye-Sublimation is the print method the Card Printer uses to produce
smooth, continuous-tone images that look photographic. (Note: This
process uses a dye-based Ribbon roll that is partitioned by a number of
consecutive color Panels.)
• Process colors: The Panels are grouped in a repeating Series of
three process colors - yellow, magenta and cyan (YMC), along the
entire length of the Print Ribbon.
• Panels: The Printer always prints the yellow Panel first, followed by
the magenta Panel and the cyan Panel.
• Printhead: As the Print Ribbon passes beneath the Printhead,
hundreds of thermal elements within the Printhead heat the dyes on
the Ribbon. (Note: When these dyes are heated, they vaporize and
diffuse into the surface of the film and then the film is laminated onto
the card surface. A separate pass is made for each of the three color
Panels on the Ribbon.)
• Color Shades: By combining the colors of each Panel and by
varying the heat used to transfer these colors, it is possible to print up
to 16.7 million different shades of color. (Note: This blends one color
smoothly into the next, producing photo-quality images with
absolutely no dot pattern.)
•
Dye-Diffusion Thermal Transfer: It is the process of heating a dye
suspended in a cellulous substrate until the dye can flow, diffusing
into the dye receptive surface of the card or InTM. This produces the
image in the surface of the card.
Summary of HDP600
Page 1
Hdp600 high definition card printer/encoder user guide (rev. 2.5) • hdp600 (dual-sided card printer/encoder) • hdp600-lc (dual-sided card printer/encoder) • hdp600 cr100 (dual-sided card printer/encoder) • hdp600-lc cr100 (dual-sided card printer/encoder) part number: l000444.
Page 2
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) ii hdp600 high definition card printer/encoder user guide (rev. 2.5), property of fargo electronics, incorporated copyright © 2003 by fargo electronics, incorporated. All rights reserved. Pr...
Page 3: Table of Contents
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) iii table of contents section 1: printer overview _________________________________________________ 1-1 how to use the guide _________________________________________________________________...
Page 4
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) iv introduction ____________________________________________________________________ 3-44 inspecting the card lamination module ______________________________________________ 3-45 unpacking ...
Page 5
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) v resolving the blank output issues ___________________________________________________ 4-69 card lamination errors______________________________________________________________ 4-72 resolvi...
Page 6
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) vi specifying udp event logging _____________________________________________________ 5-34 specifying tcp event logging ______________________________________________________ 5-36 using the ...
Page 7
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) vii selecting the card hopper (hdp600 and hdp600-lc only) ______________________________ 7-19 selecting the card hopper (hdp600 cr100 and hdp600-lc cr100 only) __________________ 7-20 settin...
Page 8
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) viii cleaning outside the printer _________________________________________________________ 8-3 cleaning the printhead _____________________________________________________________ 8-4 repla...
Page 9
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) ix reading the serial numbers on a fargo printer ___________________________________________ 13-2 finding out when a fargo card printer was manufactured ________________________________ 13-2...
Page 10: Section 1: Printer Overview
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-1 section 1: printer overview how to use the guide the hdp600 high definition card printer/encoder user guide (rev. 2.5) is designed to provide installers and technicians with quick, effic...
Page 11
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Informa...
Page 12: Hdp600 Overview
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-3 hdp600 overview reviewing the hdp600 block diagram the hdp600 block diagram will be created and added to this service document at a future date. No. Part no. Part no. Part 1 card input 1...
Page 13
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-4 reviewing the hdp600 sequence of operations the following sequence describes a dual sided full color print job with magnetic encoding. (note: the hdp625/625-lc printers have two (2) card...
Page 14
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-5 reviewing hdp ® 600 series card printer - sequence of operations (continued) step process 12 the fan turns on as required to keep head cool. 13 the ribbon drives, film drives and print p...
Page 15
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-6 reviewing hdp ® 600 series card printer - sequence of operations (continued) step process 23 the stepper and film drive engage to laminate the printed film onto the card. They will turn ...
Page 16
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-7 reviewing the hdp600 boot up sequence step process step process 1 the card feed stepper turns on (to check for a card on the flipper table). 2 the hot roller lift turns until the head up...
Page 17
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-8 reviewing the lamination module sequence of operations the lam sequence of operations begins after printing has occurred with the card printer. Step process 1 the card is fed onto the la...
Page 18
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 1-9 reviewing the lamination module boot up sequence step process 1 the lamination headlift turns until the head up position is returned from headlift sensor. 2 the lamination ribbon motor a...
Page 19: Section 2: Specifications
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-1 section 2: specifications the purpose of this section is to provide the user with specific information on the regulatory compliances, agency listings, technical specifications and functi...
Page 20: Introduction
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-2 introduction the purpose of this section is to provide the user with specific information on the regulatory compliances, agency listings, technical specifications and functional specific...
Page 21
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-3 reviewing the hdp600 package these items are included with your hdp600: • unpacking instructions and training video cd • software installation cd (includes printer driver) • cleaning rol...
Page 22
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-4 reviewing the hdp600 cr100 card printer display a – hdp600 cr100 printer with detached output hopper display b – hdp600 cr100 printer with attached output hopper.
Page 23: Hdp600 - Agency Listings
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-5 hdp600 - regulatory compliances term description csa (cul) the printer manufacturer has been authorized by ul to represent the card printer as csa certified under csa standard c22.2 no. ...
Page 24: Technical Specifications
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-6 technical specifications term description accepted standard card sizes hdp600 and hdp600-lc (see card tab under printer adjustments): • cr-80: this selection is the default form size for...
Page 25
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-7 technical specifications (continued) term description accepted card thickness .030 in. (30 mil) to .070 in. (70 mil) (.762mm to 1.778mm). (.030 to .040/.762mm to 1.02mm if laminating wit...
Page 26
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-8 technical specifications (continued) term description dimensions • hdp600: 15” h x 26.1” w x 14” d/381mm h x 663mm w x 356mmd • hdp600-lc: 15” h x 34.75” w x 14” d/381mm h x 883mm w x 35...
Page 27
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-9 technical specifications (continued) term description fargo certified supplies fargo card printer/encoder require highly specialized media to function properly. To maximize printed card ...
Page 28
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-10 technical specifications (continued) term description memory 8 mb ram; expandable to 32 mb ram operating temperature 65º f to 80º f (18º c to 27º c). Options • the options are the 32mb ...
Page 29
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-11 technical specifications (continued) term description print ribbon options hdp600 and hdp600-lc: • full color, ymc, 700 prints • full color with resin black, ymck, 250 or 500 prints • f...
Page 30
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-12 technical specifications (continued) term description resolution 300 dpi (11.8 dots/mm) software drivers windows® 2000/xp supply frequency 50 hz / 60 hz supply voltage 100 to 240 vac, 3...
Page 31: Functional Specifications
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-13 functional specifications the card printer utilizes two different, yet closely related printing technologies to achieve its remarkable print quality for dye-sublimation and resin therma...
Page 32
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-14 functional specifications (continued) function description resin thermal transfer resin thermal transfer is the print method the printer uses to print sharp black text and crisp bar cod...
Page 33
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-15 functional specifications function description scroll buttons used to scroll through menus and sub-menus and to adjust certain menu options. Card thickness adjustment lever adjusts the ...
Page 34
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-16 printer components: lcd and softkey control pad the printer provides a four line, eighty (80) character lcd displays that can communicate helpful information about the printer's operati...
Page 35
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-17 printer components: lcd and softkey control pad (continued) component description ready / printer open screens once the printer has finished its system check and with the printer closed...
Page 36
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-18 printer components: lcd and softkey control pad (continued) component description print status screen during operation, the lcd will indicate the current print status by showing you the...
Page 37
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-19 printer components: lcd and softkey control pad (continued) component description the pause button use this button to pause the printer at any time during operation. Note the printer wi...
Page 38
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-20 printer components: lcd and softkey control pad (continued) component description error/attention screens the printer is capable of communicating two similar yet different types of mess...
Page 39
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-21 printer components: print ribbons the card printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images (print to film and transfer film to card). Since t...
Page 40
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-22 printer components: blank cards caution: never run cards with a contaminated, dull or uneven surface through the printer. Printing onto such cards will ultimately lead to poor print qua...
Page 41
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-23 printer components: card input and output hoppers type description card input hopper the card input hopper is where cards are initially loaded for printing. Your printer's hopper provid...
Page 42
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-24 printer components: card output hopper and reject hopper type description card output hopper hdp600/hdp-lc and hdp600 cr100/hdp600-lc cr100: all standard hdp card printers provide a 100...
Page 43
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-25 printer unit: reviewing the card lamination module danger: the printer’s lamination roller can reach temperatures exceeding 350° f (175° c). Use extreme caution when operating the lamin...
Page 44
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-26 printer components: transfer roller danger: the printer’s transfer roller can reach temperatures exceeding 350 degree f (175 c). Use extreme caution when operating the transfer roller. ...
Page 45: Reviewing The Overlaminates
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-27 reviewing the overlaminates important! Fargo card printers require highly specialized overlaminates to function properly. To maximize printer life, reliability, printed card quality and...
Page 46
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 2-28 reviewing the cr-90 or cr-100 patch size term description cross reference cr-90 or cr-100 polyguard overlaminate is available in a standard cr-80 patch size as well as a cr- 90 and cr-1...
Page 47
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-1 section 3: installation procedures safety messages (review carefully) symbol critical procedures for safety purposes danger: failure to follow these installation guidelines can result in...
Page 48: Introduction
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-2 introduction important: the procedures in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100. The following guide will walk you through the installation of the ...
Page 49
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-3 choosing a good location follow these guidelines: • place the unit in a location with adequate air circulation to prevent internal heat build-up. • use the printer's dimensions as a guid...
Page 50: Printer Loading Procedures
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-4 printer loading procedures loading the print ribbon note: fargo card printers require highly specialized supplies to function properly. • to maximize printer life, reliability, printed c...
Page 51
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-5 loading the print ribbon (cont.) display b – loading the print ribbon (supply spool). (note: the print ribbon comes wound on a gray spool with an orange ring around one side. Match the o...
Page 52
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-6 loading the print ribbon (cont.) display c – loading the print ribbon (take-up spool).
Page 53
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-7 loading the print ribbon (cont.) display d – the print ribbon is shown successfully installed below..
Page 54
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-8 loading clear hdp film into the transfer station step procedure 1 caution: ensure that the printer is turned off and the power cord is unplugged from the printer. 2 load the hdp film int...
Page 55
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-9 loading clear hdp film into the transfer station (continued) display b – loading the hdp film (take-up spool)..
Page 56
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-10 loading clear hdp film into the transfer station (continued) display c – loading the hdp film (take-up spool)..
Page 57
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-11 inserting the card cleaning cartridge step procedure 1 load the card cleaning cartridge, as shown in the three (3) photos (displays a to c) in this section. Display a – removing the whi...
Page 58
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-12 inserting the card cleaning cartridge (cont.) display b – inserting the card cleaning cartridge.
Page 59
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-13 inserting the card cleaning cartridge (cont.) display c – pressing down on the cleaning cartridge until it snaps into place..
Page 60
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-14 loading the overlaminate (note: this procedure only applies to the hdp600-lc laminating card printer/encoder.) the loading process for both the thermal transfer film and the polyguard™ ...
Page 61
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-15 loading the overlaminate (continued) step procedure 4 place the supply end of the overlaminate roll in between the two black lamination drive hubs. Use the end of the supply roll with t...
Page 62
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-16 loading the overlaminate (cont.) step procedure 5 load the take-up end of the roll just as you loaded the supply end. (note: when loaded properly, the overlaminate material should feed ...
Page 63
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-17 loading the overlaminate (continued) step procedure 6 close the lamination arm by pressing down on the center of the lamination arm until it snaps into place, as shown below. Caution: d...
Page 64
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-18 loading the overlaminate (cont.) step procedure 7 to complete this section, close the lamination module cover. Display d – the lamination module is shown with the overlaminate properly ...
Page 65
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-19 connecting power to the hdp600 printer caution: do not remove the red warning sticker across the usb connection. Do not plug in the usb cable until prompted to do so during the installa...
Page 66
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-20 connecting power to the hdp600 printer (cont.) display b - connecting the ac power cable to the power supply..
Page 67
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-21 connecting power to the hdp600 printer (cont.) display c - connecting the other end of the ac power cable to a surge protector. See both notes below. Note no. 1: instead of connecting t...
Page 68
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-22 connecting power to the hdp600 printer (cont.) display d - connecting the plug from the power supply to the printer as shown below. (note: if working with a non-lamination unit, proceed...
Page 69
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-23 connecting power to the hdp600 printer (cont.) this applies to the hdp600-lc printer only. Display e - connecting the ac power cable to the card lamination power supply..
Page 70
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-24 connecting power to the hdp600 printer (cont.) this applies to the hdp600-lc printer only. Display f - connecting the other end of the ac power cable to a surge protector. See both note...
Page 71
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-25 connecting power to the hdp600 printer (cont.) this applies to the hdp600-lc printer only. Display g - connecting the plug from the power supply to the card lamination module, as shown ...
Page 72
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-26 connecting power to the hdp600 printer (cont.) display h – displays the printer power switch (on/off). Note no. 1: turn on the printer’s power by pressing on the power switch. Note no. ...
Page 73
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-27 loading the blank cards step procedure 1 load the blank cards, as shown in the three (3) photos (displays a to c) in this section. Display a – setting the card thickness adjustment leve...
Page 74
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-28 loading the blank cards (cont.) display b – loading the blank cards into the empty hopper. Note no. 1 (hdp600 and hdp600-lc only): cycle between hopper 1 and hopper 2 by selecting h1 or...
Page 75
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-29 loading the blank cards (cont.) display c – inserting the card weight (push to the back)..
Page 76
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-30 printer driver installation procedures installing the hdp600 printer driver step procedure 1 close down all programs and insert the software installation cd into your computer’s cd driv...
Page 77
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-31 installing the hdp600 printer driver (cont.) step procedure 3 a. Read the license agreement. Select the i accept the terms of the license agreement option. B. Click on the next button t...
Page 78
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-32 installing the hdp600 printer driver (cont.) step procedure 4 if installing a usb printer, select the local connection (usb) radio button. See display a (below). Or if installing an eth...
Page 79
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-33 installing the hdp600 printer driver (cont.) display b – network connection (ethernet) radio button.
Page 80
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-34 installing the printer driver (windows 2000 only) step procedure 6 click next to continue..
Page 81
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-35 installing the printer driver (windows xp only) (cont.) step procedure 7 wait during the installation..
Page 82
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-36 installing the hdp600 printer driver (cont.) step procedure 8 click on continue anyway..
Page 83
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-37 installing the hdp600 printer driver (cont.) step procedure 9 click on continue anyway..
Page 84
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-38 installing the hdp600 printer driver (cont.) step procedure 10 this step only applies if you are installing a usb printer. A. Connect the usb cable to the printer. B. Turn on the printe...
Page 85
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-39 installing the hdp600 printer driver (cont.) step procedure 11 select the ribbon type from the dropdown menu. See display a under this procedural step. Or if the ribbon type is not know...
Page 86
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-40 installing the hdp600 printer driver (cont.) step procedure 12 click the finish button to complete the installware wizard. 13 you have completed this procedure..
Page 87: Printing A Test Print Image
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-41 printing a test print image step procedure 1 a. From your computer’s startup menu, select settings > printers and faxes (windows xp) or > printers (windows 2000). B. Double click on the...
Page 88
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-42 printing a test print image (cont.) display a - hdp600 printer driver card tab:.
Page 89
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-43 printing a test print image (cont.) step procedure 3 this completes the hdp600 high definition card printer/encoder installation guide. For additional help regarding the test print and ...
Page 90
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-44 card lamination module installation introduction the following guide provides a step-by-step installation procedure for the hdp600 lamination module and printer driver upgrade. Refer to...
Page 91
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-45 inspecting the card lamination module while unpacking your lamination module, inspect the carton to ensure that no damage has occurred during shipping. (note: make sure that all supplie...
Page 92: Module
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-46 installing the hdp600 series card lamination module tools needed: #2 phillips screwdriver, torx t-10 screwdriver parts included: card lamination module (d860105), phillips 4-40 flathead...
Page 93
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-47 installing the hdp600 series card lamination module (continued) see the previous page. Display b – lam-ready output bin.
Page 94
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-48 installing the hdp600 series card lamination module (continued) step description 2 place the lamination module at a slight angle to the printer, as shown below. Continued on the next pa...
Page 95
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-49 installing the hdp600 series card lamination module (continued) step description 3 connect the lamination power cable (3-pin connector) to the connector mounted on the hdp sideplate. (n...
Page 96
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-50 installing the hdp600 series card lamination module (continued) step description 5 a. Slide the card lamination module (d860105) horizontally to engage the printer or the hdp600 main as...
Page 97
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-51 installing the hdp600 series card lamination module (continued) step description 6 a. Fasten the two (2) torx t-10 0.5m3 x 5 screws (f000169) into the rear cover, as shown below. B. Fas...
Page 98
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-52 installing the hdp600 series card lamination module (continued) step description 8 insert the driver disk into the cd drive of your pc. See installing the hdp600 printer driver . 9 foll...
Page 99: Printing A Test Print Image
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-53 printing a test print image step procedure 1 d. From your computer’s startup menu, select settings > printers and faxes (windows xp) or > printers (windows 2000). E. Double click on the...
Page 100
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 3-54 printing a test print image (continued) step procedure 3 this completes the hdp600 high definition card printer/encoder installation guide. For additional help regarding the test print ...
Page 101
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-1 section 4: general troubleshooting the purpose of this section is to provide the user with specific procedures relating to the lcd messages, communication errors, card feeding errors, en...
Page 102: Lcd Messages
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-2 lcd messages important: the procedures in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100. The lcd display shows the current status of the printer. Refer to ...
Page 103
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-3 reviewing lcd messages (continued) message cause solution card jam: lam there is a card jam in the laminator. Clear the jam. Card jam error a card is jammed. Clear the jam. Card jam flip...
Page 104
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-4 reviewing lcd messages (continued) message cause solution check ribbon error the print ribbon may be jammed, not installed properly, broken or damaged. Verify the ribbon is installed pro...
Page 105
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-5 reviewing lcd messages (continued) message cause solution heater timeout the transfer roller was unable to reach its goal temperature. Turn the printer off and on to reset and try reprin...
Page 106
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-6 reviewing lcd messages (continued) message cause solution film sensors are not calibrated. Your film sensors must be calibrated before the film will align properly. Press calibrate to se...
Page 107
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-7 reviewing lcd messages (continued) message cause solution head voltage error a hardware fault has prevented setting the correct printhead voltage. A default value will be used. Call for ...
Page 108
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-8 reviewing lcd messages (continued) message cause solution lam error the lamination module requires attention. Check the indicated condition and correct using the laminator's control butt...
Page 109
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-9 reviewing lcd messages (continued) message cause solution wrong lam type the installed lamination material does not match the material required by the print job. Replace the current mate...
Page 110
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-10 reviewing lcd messages (continued) message cause solution communication error the printer is not able to communicate with the host pc. Printer to pc communication has been disabled. Ver...
Page 111
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-11 general troubleshooting guide problem possible solution ribbon wrinkle verify the convex roller (d860051) is installed correctly with the shorter notch towards the front of the printer....
Page 112
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-12 general troubleshooting guide (continued) problem possible solution ribbon chipping / reverse transfer during printing print density is set too high. Self test is not square adjust the ...
Page 113
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-13 general troubleshooting guide (continued) problem possible solution printhead cutting ribbon verify the solder leads on the printhead are trimmed. Replace the printhead cable (840143). ...
Page 114
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-14 general troubleshooting guide (continued) problem possible solution film won’t queue up verify the film sensors have been calibrated. See film sensor errors. See the sensor testing sect...
Page 115
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-15 general troubleshooting guide (continued) problem possible solution ribbon sticking to the film increase the ribbon tension. See the adjusting the ribbon tension procedure. Film is only...
Page 116
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-16 magnetic and e-card troubleshooting guide you should use a magtek card reader to troubleshoot with the following chart. Problem possible solution start sentinel is yellow or red change ...
Page 117
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-17 magnetic and e-card troubleshooting guide (continued) problem possible solution yellow or red readings on only one track verify wires are not pulling the magnetic head to one side. Insp...
Page 118: Printing A Test Image
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-18 printing a test image step procedure 1 choose print test image to select a preset test image. (note: these images help to determine if the printer is functioning properly.) 2 scroll to ...
Page 119
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-19 reviewing the color/resin ymck self-test step procedure 1 use this card to determine image placement and confirm that (a) the image colors are properly reproduced and (b) the resin pane...
Page 120
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-20 reviewing the card count self-test step procedure 1 use this card to view counts for card count (cc), pass count (pc) and transfer count (tc). • the card count is the total number of ca...
Page 121
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-21 reviewing the lamination color/resin ymck+l self-test step procedure 1 use this card to determine lamination placement and confirm that (a) the image colors are properly reproduced and ...
Page 122: Communications Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-22 communications errors resolving the communication errors symptom(s): incorrect output, communications error on pc or printer, stalling, no response from printer, no job printed, “paper ...
Page 123
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-23 4 determine the problem with printing from the application. A. Print a self-test from the printer by holding down the pause button on power up to ensure that the printer (itself) is fun...
Page 124: Card Feeding Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-24 card feeding errors all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Resolving an unable to feed card error step procedure 1 review...
Page 125
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-25 resolving an unable to feed card error (continued) step procedure 2 check the card quality / loading. A. Remove cards from the card hopper. B. Ensure that the cards are not sticking tog...
Page 126
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-26 resolving an unable to feed card error step procedure 6 check hopper tray spring tension. A. Open card hopper cover. B. Using the fargo diagnostic utility, send a test print to the prin...
Page 127
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-27 resolving a card not fed error (two (2) or more card feed at the same time) all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step p...
Page 128
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-28 resolving a card not fed error (two (2) or more card feed at the same time) step procedure 2 check card quality / loading. A. Remove cards from the card hopper. B. Ensure that the cards...
Page 129
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-29 resolving a card hopper empty error step procedure 1 review the following information. • symptom: the card hopper is empty. • printer error state: reload the card hopper and press the r...
Page 130
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-30 resolving a card output hopper full step procedure 1 review the following information. • symptom: the card output hopper is full. • printer error state: remove the cards and press the r...
Page 131
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-31 resolving a card not fed error (cards will not feed off the hopper) step procedure 1 review the following information. • symptom: cards will not feed at all. • printer error state: card...
Page 132
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-32 resolving a card jam error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following information. • sy...
Page 133
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-33 resolving a card jam (encoder) error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following informa...
Page 134
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-34 resolving a card jam (flipper) error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following informa...
Page 135
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-35 resolving a card jam (flipper) error step procedure 2 open the printer’s flipper table module cover. A. Clear any cards in the flipper table module by using the forward and/or reverse b...
Page 136
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-36 resolving a card jam (laminator) error symptom: the card jam: lam error is displayed on the lcd. Step procedure 1 look for a jammed card in the printer. A. Open the printer’s top cover....
Page 137
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-37 resolving a card jam (laminator) error step procedure 3 test the card detection sensor (d840624). A. Remove the rear cover. B. Using a digital voltmeter, connect the negative lead to gr...
Page 138
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-38 resolving a card eject error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following information. • ...
Page 139
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-39 resolving a no flipper table module error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following in...
Page 140
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-40 resolving a flipper jam error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following information. •...
Page 141
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-41 resolving a flipper jam error step procedure 2 open the printer’s flipper table module cover. A. Clear any cards in the flipper table module by using the forward and/or reverse buttons ...
Page 142: Magnetic Encoding Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-42 magnetic encoding errors resolving a magnetic verify error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review...
Page 143
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-43 resolving a magnetic verify error step procedure 2 check to ensure that the cards are loaded properly, as follows: the magnetic stripe should be down and away from the front. Or if faci...
Page 144
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-44 resolving a magnetic verify error step procedure 6 verify that the coercivity of the cards matches the driver settings..
Page 145
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-45 resolving a no magnetic encoder installed error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the follow...
Page 146
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-46 resolving a no magnetic encoder installed error step procedure 2 press the cancel print button on the driver monitor error display message. 3 reboot the printer by cycling the power. 4 ...
Page 147
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-47 resolving a no magnetic strip present error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following ...
Page 148: E-Card Encoding Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-48 e-card encoding errors resolving a no smart card encoder error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 re...
Page 149
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-49 resolving a no prox card encoder error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following infor...
Page 150: Transfer Process Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-50 transfer process errors resolving a transfer film mark not found error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step proced...
Page 151
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-51 resolving a transfer film not installed error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the followin...
Page 152
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-52 resolving a transfer film sensor not calibrated error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the ...
Page 153
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-53 resolving a transfer film out error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following informat...
Page 154: Printing Process Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-54 printing process errors resolving a ribbon sensor error (ribbon miscue) all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step proce...
Page 155
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-55 resolving a ribbon sensor error (ribbon miscue) step procedure 2 open the front cover and remove the ribbon. A. Check that the ribbon is in good condition and not wrinkled or broken. B....
Page 156
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-56 resolving a ribbon break/jam error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following informati...
Page 157
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-57 resolving a ribbon break/jam error (continued) step procedure 2 open the front cover and remove the ribbon. • if ribbon is broken, continue to step 3. • if ribbon is in good condition, ...
Page 158
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-58 resolving a ribbon out error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following information. • ...
Page 159
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-59 resolving a no ribbon installed error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following inform...
Page 160
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-60 resolving a no ribbon installed error step procedure 2 verify that a ribbon is installed in the printer. A. Press on the resume button. B. If the issue persist, continue to step 3. 3 re...
Page 161
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-61 resolving a invalid ribbon error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following information...
Page 162
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-62 resolving a invalid ribbon error step procedure 2 verify that the ribbon installed is designed for the correct printer model. 3 press on the resume button. If the issue persists, contin...
Page 163
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-63 resolving a wrong ribbon error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following information. ...
Page 164
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-64 resolving a wrong ribbon error step procedure 2 verify the driver settings are correct. A. Open the printer control panel from the computer. • if using windows 98se, me, right click on ...
Page 165
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-65 resolving a headlift motor or sensor error all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following i...
Page 166
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-66 resolving a headlift motor or sensor error step procedure 3 reboot the printer by cycling the power. 4 cycle the headlift motors. A. Use the fargo diagnostic utility to cycle the printh...
Page 167
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-67 resolving the cover open error message all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following infor...
Page 168
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-68 resolving the cover open error message step procedure 2 check for debris, as follows: a. Open the front cover and check that no debris has accumulated in the lid sensor opening. Use com...
Page 169
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-69 resolving the blank output issues all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following informatio...
Page 170
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-70 resolving the blank output issues (continued) step procedure 4 adjust the placement. A. Reset the printer to clear any error messages by removing the power and reapplying it. B. Open th...
Page 171
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-71 resolving the blank output issues step procedure 6 ensure that the proper voltage is being applied to the printhead. A. Remove the back cover. B. Using a digital voltmeter, connect the ...
Page 172: Card Lamination Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-72 card lamination errors resolving a laminator (general error) step procedure 1 review the following information. • symptom: the laminator has reported a general fault. • printer error st...
Page 173
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-73 resolving the laminator (check power) error step procedure 1 review the following information. • symptom: the laminator’s power is off. • printer error state: the laminator’s power is o...
Page 174
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-74 resolving the laminator (heater off) error step procedure 1 review the following information. • symptom: the laminator’s heater is off. • printer error state: the laminator’s heater is ...
Page 175
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-75 resolving the wrong overlaminate installed error step procedure 1 review the following information. • symptom: an incorrect overlaminate has been installed, or a driver setting is incor...
Page 176
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-76 resolving check lamination material error step procedure 1 review the following information. • symptom: an incorrect overlaminate has been installed, or a driver setting is incorrect. •...
Page 177: Diagnosing Image Problems
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-77 diagnosing image problems resolving the pixel failure problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 re...
Page 178
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-78 resolving the card surface debris problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following i...
Page 179
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-79 resolving the incorrect image darkness problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the follow...
Page 180
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-80 resolving the incorrect image darkness problems (continued) step procedure 3 adjust the dye-sub intensity setting within the image color tab of the printer driver..
Page 181
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-81 resolving the incorrect image darkness problems (continued) step procedure 4 correct the image darkness. See the adjusting the image darkness procedure..
Page 182
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-82 resolving the ribbon wrinkle problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following inform...
Page 183
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-83 resolving the ribbon wrinkle problems step procedure 4 reduce the image darkness. See the adjusting the image darkness procedure..
Page 184
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-84 resolving the excessive resin printing problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the follow...
Page 185
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-85 resolving the excessive resin printing problems (continued) all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 2 reduc...
Page 186
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-86 resolving the excessive resin printing problems step procedure 3 reduce the image darkness. See the adjusting the image darkness procedure..
Page 187
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-87 resolving the incomplete resin printing problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the follo...
Page 188
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-88 resolving the incomplete resin printing problems (continued) display b – see procedural step 2.
Page 189
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-89 resolving the image placement problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. This procedure is used to adjust the positi...
Page 190
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-90 resolving the image placement problems (continued) step procedure 2 verify if the image position option within the image transfer tab is set correctly or incorrectly. A. Open the printe...
Page 191
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-91 resolving the image placement problems (continued) step procedure 3 verify if the horizontal image position setting is set correctly or incorrectly. See the graphic below. • if the whit...
Page 192
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-92 resolving the image placement problems step procedure 4 verify if the vertical image position setting is set correctly or incorrectly. See the graphic below. • if the white border is on...
Page 193
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-93 resolving the poor image quality problems all troubleshooting procedures assume that only factory-authorized supplies are in use in the printer. Step procedure 1 review the following in...
Page 194: Running The Self Test
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-94 running the self test perform a self-test after (a) an initial setup of the printer, (b) a calibration procedure has been conducted, or (c) a part has been replaced to check for proper ...
Page 195
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-95 running the standard self test print display a - full color test print.
Page 196
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 4-96 running the magnetic self test (hico only) perform a self-test after (a) an initial setup of the printer, (b) a calibration procedure has been conducted, or (c) a part has been replaced...
Page 197: Introduction
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-1 section 5: ethernet option section introduction the ethernet option includes the ethernet port and the internal printer server. • printer management: the printer driver provides bi-direc...
Page 198
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-2 functional specification - ethernet option the fargo ethernet option includes these features. Feature description simultaneous printing provides the ability to simultaneously print from ...
Page 199: Network Services - Overview
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-3 network services - overview the ethernet option provides the services described in this section. (note: other additional services include a ping client, address assignment and printer di...
Page 200: Network Management Interface
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-4 network management interface the snmp interface is described below. Interface description snmp • the ethernet interface is a fully-manageable snmp agent that supports mib-ii. • the ether...
Page 201
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-5 reviewing the telnet command table the following table describes available telnet commands. (note: you can enter partial full- word commands: the printer will respond with additional hel...
Page 202
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-6 reviewing the telnet command table (continued) telnet command command purpose command format all display all information about this printer. List all diff display all differences between...
Page 203
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-7 reviewing the telnet command table (continued) telnet command command purpose command format lpq display information about print jobs and their settings. List lpq printer display informa...
Page 204
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-8 reviewing the telnet command table (continued) telnet command command purpose command format contact set the contact string. Set sysinfo contact [] location set the location string. Set ...
Page 205
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-9 reviewing the telnet command table (continued) telnet command command purpose command format add add a new user definition. Up to four (4) users may be defined. Set user add del delete a...
Page 206
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-10 reviewing the telnet command table (continued) telnet command command purpose command format addr store a new ip address. Store net addr mask store a new address mask. Store net mask ga...
Page 207: Reviewing Web Page Security
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-11 reviewing the telnet command table (continued) telnet command command purpose command format save save all current settings as the stored settings in the permanent memory. Save load tak...
Page 208: Logging In
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-12 logging in when a user attempts to change any setting, they are asked for a user name and password. (note: the guest users can only view settings.) step procedure 1 enter the correct us...
Page 209: Accessing The Home Pages
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-13 accessing the home pages step procedure 1 open a window for your network browser application on your local pc. 2 find the ip address of the printer. (note: see the section accessing the...
Page 210
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-14 reviewing the hdp600 home page.
Page 211
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-15 reviewing the home page categories and fields (table) you can view these categories and fields in the following table. Category field purpose serial number (print server) displays the u...
Page 212
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-16 configuring the network settings the procedures needed to configure the network settings are presented in this section. Accessing the network settings page the network page displays the...
Page 213
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-17 reviewing the interface the interface display indicates the network speed supported by the printer..
Page 214
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-18 reviewing the current settings the current settings page section displays the current active network settings for the printer. • these are also labeled as dynamic if they were provided ...
Page 215
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-19 switching to the automatic ip address mode step procedure 1 select the network link from any web page of the printer. 2 select the obtain an ip address automatically radio button to ena...
Page 216
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-20 changing to the static ip address mode step procedure 1 select the network link from any web page of the printer. 2 select the use the following ip address radio button, which prepares ...
Page 217
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-21 changing to the static ip address mode (continued) step procedure 7 log in as a root user if you are so prompted. (note: any change of setting will only be accepted after you have succe...
Page 218
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-22 entering the tcp window size step procedure 1 select the network link from any web page of the printer. 2 select the tcp window size from the drop-down menu, as shown below. • this entr...
Page 219
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-23 using the clear changes button step procedure 1 click on the clear changes button to delete the information in the textboxes in stored settings area. See the lower left corner of this d...
Page 220: Using The Tcp/ip Page
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-24 using the tcp/ip page the tcp/ip page displays the tcp/ip status of each printer connection, which are not configurable. See the next two pages for displays. Step procedure 1 select the...
Page 221
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-25 using the tcp/ip status web page see the using the tcp/ip page procedure..
Page 222: Using The Printer Page
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-26 using the printer page you can use the printer page to review current information about the printer device settings and print jobs. Device settings includes the following: • the status ...
Page 223
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-27 reviewing the printer page (continued) see the previous page for descriptions of the fields..
Page 224: Using The System Log Page
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-28 using the system log page the system log page displays the current system log settings and allows the user to change the settings. (note: these settings configure how system logging occ...
Page 225
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-29 changing the log name by default the names are log1 and log2. However, you can rename them from this page. (note: this also updates the link to the corresponding web page.) step procedu...
Page 226
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-30 changing the log name (continued) step procedure 2 select the link for the log name you want to view or configure (the default choices are log1 or log2). See the previous page. 3 enter ...
Page 227
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-31 selecting the log type step procedure 1 select the system log link. See the next page. 2 select the link for the log name you want to view or configure (the default choices are log1 or ...
Page 228
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-32 selecting the log destination specify one destination for the log. Step procedure (no event logging) 1 select the system log link. 2 select the link for the log name you want to view or...
Page 229
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-33 setting up email event logging follow this procedure to enable logging using email notification: step procedure (specify email logging) 1 select the system log link. 2 select the link f...
Page 230
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-34 specifying udp event logging follow this procedure to enable logging to a udp syslog program. Step procedure 1 select the system log link. • the messages will be sent via upd packets to...
Page 231
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-35 specifying udp event logging (continued) step procedure 5 select submit. 6 log in as a root user if you are so prompted. (note: any change of setting will only be accepted after you hav...
Page 232
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-36 specifying tcp event logging follow this procedure to send logging messages to a pre-existing ip connection made on the tcp port. Step procedure 1 select the system log link. 2 select t...
Page 233
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-37 specifying tcp event logging (continued) step procedure 3 select the tcp connection radio button. 4 select submit. 5 log in as a root user if you are so prompted. Any change of setting ...
Page 234
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-38 using the administration pages the purpose of the administration pages is to allow the user to upgrade, reboot, modify passwords and enter user-specified system information strings. Usi...
Page 235
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-39 using the system information page (continued) step procedure 5 select the submit button. 6 log in as a root user if you are so prompted. Any change of setting will only be accepted afte...
Page 236
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-40 changing the root password the passwords page allows the user to change the passwords needed to log in as a user. Changes to all settings require a login. (note: however, these changes ...
Page 237
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-41 changing the root password (continued) step procedure 7 select the submit button. 8 log in as a root user (using the old password) if you are so prompted. (note: any change of setting w...
Page 238
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-42 upgrading the print server this procedure provides a means to upgrade the firmware in the printer server not the main printer. Step procedure 1 select the administration link. 2 log in ...
Page 239
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-43 upgrading the dtc400 and hdp600 print server (continued) step procedure 6 select the upgrade button to start the firmware upload. 7 select reboot when requested..
Page 240: Using The Reboot Pages
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-44 using the reboot pages rebooting the dtc400 and hdp600 restarts only the ethernet print server. Rebooting the ethernet server the reboot page allows the user to restart the ethernet pri...
Page 241
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-45 rebooting the ethernet server (continued) step procedure 5 click yes when prompted. 6 wait for the printer to reboot and display the home page..
Page 242
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-46 resetting to default settings the reboot page also allows the user to reboot the ethernet print server into a default settings mode. (note: this simply restarts the printer in a differe...
Page 243: Using The Help Page
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-47 using the help page the help page displays the help information. Step procedure 1 open this web page at the appropriate location by clicking on the help book icon at the top of each pag...
Page 244: Additional Procedures
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-48 additional procedures reviewing led and dipswitch tables the leds and dipswitches can be found on the back of printers. Reviewing the led table led hdp600 position flash rate indicates ...
Page 245
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-49 reviewing the dip switches for the dtc400, on means a dipswitch is down and off means a dipswitch is up. For the hdp600, on means a dipswitch is to the left and off means a dipswitch is...
Page 246
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-50 restoring the factory settings for ethernet there may be times when you are unable to use the current configuration of the ethernet interface. (note: this could be because you have lost...
Page 247
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-51 accessing the ip address of your printer the additional lcd menus for ethernet-enabled printers are provided to view the ip address of the printer. Follow these procedures to access the...
Page 248: Diagnostics Utility
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-52 upgrading the main firmware with the fargo diagnostics utility the printer server firmware upgrades for the dtc400/hdp600 are done from the upgrade web page for the printer. See the upg...
Page 249
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-53 upgrading the main firmware with the fargo diagnostics utility (continued).
Page 250
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-54 ethernet printer troubleshooting procedures troubleshooting procedures if you are having trouble connecting to your ethernet printer or printing to it, you should go through each of the...
Page 251
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-55 verifying the printer connection step procedure 1 ensure that your printer has a valid network connection. 3 verify that the printer has both leds blinking on and off with network activ...
Page 252
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-56 verifying that your pc can access the printer using the ping command step procedure 1 follow these instructions to issue a ping command to the printer: at a dos prompt, enter ping [ip a...
Page 253
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-57 verifying that your pc can access the printer using the ping command (continued) step procedure 2 verify that the pc and the printer are connected to the same network. 3 you may be on d...
Page 254
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-58 reviewing frequently-asked questions question answer how do i know if my printer has the ethernet option installed? If your printer has the rj45 connector installed on the back of the p...
Page 255
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-59 reviewing frequently-asked questions (continued) question answer how can i find the ip address of my ethernet printer? You can find it in the lcd of the printer if the ethernet option i...
Page 256
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-60 reviewing frequently-asked questions (continued) question answer can i use fargo ip-tracer to locate printers on a different network segment? No. The ip-tracer can only locate fargo-com...
Page 257
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-61 reviewing frequently-asked questions (continued) question answer what if i lose the password for my printer or it is not accepted? See reviewing the dip switches . Factory default setti...
Page 258
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-62 reviewing frequently-asked questions (continued) question answer how can i verify/change what ip address my installed printer driver is expecting to find my printer? Follow this procedu...
Page 259
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-63 reviewing frequently-asked questions (continued) question answer how do i choose a static ip address for my ethernet printer? You can use the web pages if you know the current ip addres...
Page 260: Glossary of Terms
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-64 glossary of terms term purpose mac (media access control) the unique numeric value address associated with a network device that gives the device a unique identity. This address is assi...
Page 261
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 5-65 glossary of terms (continued) term purpose snmp (simple network management protocol) this is protocol for the network management services. This protocol provides a means for network com...
Page 262
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 6-1 section 6: card lamination module important: the procedures in this section apply for the hdp600-lc and hdp600-lc cr100 card printers. The purpose of this section is to provide the user ...
Page 263
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 6-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Informa...
Page 264
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 6-3 opening the card lamination module step procedure 1 open the top cover of the lamination module by lifting up on its bottom edge and tilting it back into its fully open position. (note: ...
Page 265
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 6-4 opening the card lamination module (continued) step procedure 2 open the lamination station by lifting up on the blue securing latches. Pull the lamination station up and back into its f...
Page 266
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 6-5 adjusting the card lamination module the hdp600 supports the attachment of an optional card lamination module. This module can be ordered pre-installed on the printer from the factory or...
Page 267
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-1 section 7: printer adjustments important: the hdp600 cr100/hdp600-lc cr100 printers have their own printer driver. However, the majority of the procedures in this section apply for all h...
Page 268
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Informa...
Page 269: Adjusting The Card Size
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-3 important! Fargo card printers require highly specialized print ribbons to function properly. To maximize printer life, reliability, printed card quality and durability, you must use onl...
Page 270
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-4 printing on alternate card stocks selecting the right cards and optimize the hdp print process in order to optimize the hdp card printer’s capabilities for cards with hard-to-print surfa...
Page 271
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-5 selecting the appropriate hdp printer driver settings fargo offers two types of pvc cards: glossy ultracard iii™ cards and matte-finished hdp- pvc cards. • defaults: the hdp printer driv...
Page 272
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-6 conducting the tape adhesion test it is important to conduct tape adhesion tests because fargo cannot be certain which transfer temperature and dwell time will work best (when printing c...
Page 273
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-7 fail: significant transfer to tape pass: very slight transfer to tape pass: absolutely no transfer to tape 1 2 3 conducting the tape adhesion test (continued).
Page 274
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-8 conducting the tape adhesion test (continued) step procedure 4 visually examine the card and the strip of tape pulled from the card, to see if any portion of the hdp film was removed fro...
Page 275: Printer Driver Options
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-9 printer driver options installing printer driver updates occasionally, new printer driver versions are released which have new or updated features. Before installing an updated printer d...
Page 276
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-10 setting up the printer driver once the appropriate printer driver for the computer has been installed, you will need to set the driver up with the proper print options. To open the prin...
Page 277: Using The Card Tab
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-11 using the card tab using the card tab (hdp600/hdp600-lc) use this option to control specific printer functions..
Page 278
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-12 selecting the card size (hdp600 and hdp600-lc) step procedure 1 select the appropriate card option: • cr-80: this selection is the default form size for the hdp600. This will print a 2....
Page 279
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-13 selecting the card size (hdp600 and hdp600-lc) (continued) see three previous procedures..
Page 280
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-14 selecting the custom card size select the appropriate custom card size according to the dimensions of the card stock. Step procedure 1 a. Select the custom option and enter the dimensio...
Page 281: Cr100)
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-15 using the card tab (hdp600 cr100/hdp600-lc cr100) step procedure 1 select the appropriate card size option from two (2) standard card sizes. • cr-100 or • one (1) custom size is availab...
Page 282
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-16 selecting the card type (all hdp600 printers) select the appropriate card type according to the composition of the card stock. Step procedure 1 select ultracards-glossy pvc if using far...
Page 283
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-17 selecting the card type (continued) step procedure 2 if using a card stock other than listed, use the custom 1 and custom 2 options to save custom dwell time and dwell temperature contr...
Page 284
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-18 selecting the card type.
Page 285
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-19 selecting the card hopper (hdp600 and hdp600-lc only) selects the appropriate card hopper step procedure 1 a. Select first available to print from the hopper currently selected as indic...
Page 286
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-20 selecting the card hopper (hdp600 cr100 and hdp600-lc cr100 only) there is only one (1) input hopper for one hundred (100) cr100 cards..
Page 287
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-21 setting the orientation select either the portrait or landscape radio buttons for orientation. Step procedure 1 select portrait to cause the card to print in a vertical orientation. Or ...
Page 288
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-22 selecting the diagnostics button this will launch the diagnostic tool (if installed)..
Page 289
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-23 selecting the test print button when selected a file will be copied down to the printer. This file will print a full color plus resin print on the front side of the card and a resin or ...
Page 290
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-24 selecting the about button select the about button to open a dialog box containing the copyright information as well as the driver’s version number and date code..
Page 291
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-25 selecting the about button.
Page 292
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-26 using the device options tab (hdp600/hdp600-lc) the hdp600 printing preferences window is used throughout this section for consistency within this document. See the hdp600 printing pref...
Page 293
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-27 adjusting the ribbon type use the ribbon type dropdown menu to match ribbon type. Step procedure 1 adjust to match the ribbon type selection with the ribbon type that is loaded in the p...
Page 294
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-28 selecting the auto ribbon select option step description 1 click on the auto ribbon select button to verify that the ribbon type selected matches the ribbon installed in the printer. (n...
Page 295
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-29 adjusting the film type step procedure 1 allows you to select the film type option that is appropriate for the type of hdp film currently loaded in the printer. • select the clear optio...
Page 296
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-30 adjusting for the color matching allows selection of the color matching option that best fits the requirements of the print job. Step procedure 1 select none (a) if interested in print ...
Page 297
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-31 adjusting for the color tone – natural or enhanced select the appropriate step procedure 1 this will allow the selection between two different color levels. • natural, the default selec...
Page 298
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-32 adjusting for the resin dither select the appropriate dither method according to the type of image to be printed. (note: this option only affects those objects printed on the backside o...
Page 299
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-33 using the print both sides option use this option to automatically print on both the front and backside of a card. Step procedure 1 select this option in conjunction with any applicatio...
Page 300
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-34 using the split 1 set of ribbon panels option use this option to provide the most economical means of printing a dual-sided card since a single set of ribbon panels will be split to pri...
Page 301
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-35 using the print back side first option step procedure 1 select this option: if you need to print the first page of a two-page document on the backside of the card. Or if you need to pri...
Page 302
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-36 using the print back side only option use this option to print only onto the backside of cards. Step procedure 1 select this option to print only onto the backside of preprinted cards t...
Page 303
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-37 using the rotate front 180 degrees or rotate back 180 degrees options use this option to change the position of the printed image in relation to the set location of a card's magnetic st...
Page 304
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-38 using the print in single card mode option use this option to force the printer's memory to buffer or to hold only one print job at a time. Step procedure 1 select this option only when...
Page 305
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-39 using the disable printing option use this option to disable the printing capabilities of the printer while still allowing the printer to encode cards. (note: this option is useful to e...
Page 306
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-40 using the image color tab (hdp600) use this tab to adjust color properties. (note: the hdp600 cr100 printing preferences window has the same image color tab functionality as the hdp600 ...
Page 307
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-41 using the image color tab (continued).
Page 308
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-42 using the image color tab (continued) step procedure 2 select the none or monitor option (see the device options tab, shown below) to only display the dye-sub intensity and resin heat s...
Page 309
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-43 using the image color tab (continued).
Page 310
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-44 using the image color tab (continued) step procedure 4 control the amount of heat the printer uses when printing with the resin black panel by adjusting the resin heat slide. • move the...
Page 311
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-45 using the image color tab step procedure 5 as needed, return all options to their factory settings by clicking on the default button..
Page 312: Using The Image Transfer Tab
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-46 using the image transfer tab use this tab to adjust the image position, transfer dwell time and transfer temperature. (note: the hdp600 cr100 printing preferences window has the same im...
Page 313
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-47 adjusting the image position controls use the image position controls to position the image on a card (to be adjusted). Step procedure 1 adjust the image position values by clicking on ...
Page 314
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-48 the display (below) represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered. Step procedure 2 use t...
Page 315
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-49 adjusting the transfer dwell time and temperature use the image transfer option to control of the transfer dwell time and transfer temperature. • these settings control the speed and te...
Page 316: Using The K Panel Resin Tab
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-50 using the k panel resin tab use this tab to adjust the cr-80 card size, the direction the card travels through the printer, the print all black with k panel (options) and the defined ar...
Page 317
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-51 selecting the full card with the k panel resin tab step procedure 1 select the full card option to print the resin black (k) panel for all black found within all areas of the image, as ...
Page 318
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-52 selecting the defined area(s) with the k panel resin tab step procedure 1 select the defined area(s) option to print the resin black (k) panel for all black found only in an area or are...
Page 319
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-53 selecting the undefined area(s) with the k panel resin tab step procedure 1 select the undefined area(s) option to print the resin black (k) panel for all black found only in the space ...
Page 320
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-54 defining the area to activate the card grid step procedure 1 select on the appropriate defined area (see below)to activate the card grid in the upper half of the window. • it is through...
Page 321
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-55 measuring the total card area step procedure 1 determine the area of the card to define. (note: this area is indicated by the dashed outline, as shown below. The easiest way to determin...
Page 322
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-56 measuring the area to be positioned on the card step procedure 1 once the area is sized properly, measure the location where this area is to be positioned on the card. A. Measure from t...
Page 323
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-57 selecting the print ymc under the k and print k only options step procedure 1 use the defined area function. A. Define an area by clicking on the defined area up arrow. (note: another ....
Page 324
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-58 selecting the print ymc under the k and print k only options.
Page 325
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-59 using the magnetic encoding tab use these options only if the printer has an optional magnetic stripe encoding module installed. (note: the hdp600 cr100 printing preferences window has ...
Page 326
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-60 using the encoding mode option use the encoding mode option to specify which magnetic encoding standard to use. • the hdp card printer can be installed with one of two types of factory-...
Page 327
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-61 using the encoding mode option (continued) step procedure 1 select the iso standard encoding module with a dual-coercivity (high or low) encoding head. (note: by default, the printer dr...
Page 328
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-62 encoding the mode/coercivity/magnetic track selection use the iso option for encoding capability for either high- or low-coercivity cards on tracks 1, 2 and 3 and is the industry's stan...
Page 329
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-63 encoding the mode/coercivity/magnetic track selection (continued) use the iso option for encoding capability for either high- or low-coercivity cards on tracks 1, 2 and 3 and is the ind...
Page 330
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-64 reviewing the magnetic track options use these options to customize the iso encoded data format for each of the magnetic stripe's three tracks. Step procedure 1 specify which of the thr...
Page 331
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-65 reviewing the enable mle support checkbox multi-language extension (mle) support in windows xp can cause text strings to be broken up into fragments. This fragmentation of the text stri...
Page 332
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-66 reviewing the verification options use this option, which instructs the printer to verify that all magnetic data has been correctly encoded on each card. (note: with either of these opt...
Page 333
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-67 reviewing the shift data left use the shift data left option, which applies to all tracks when selected. Step procedure 1 select this option to shift the recorded magnetic data to the l...
Page 334
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-68 reviewing the iso track locations the magnetic encoding module encodes onto tracks in accordance with an iso 7811-2 magnetic stripe. For track locations, review the display below. Track...
Page 335
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-69 sending the track information magnetic track data is sent in the form of text strings from the application software to the printer driver. • in order for the printer driver to different...
Page 336
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-70 reviewing the sample string • track 1: ~1%julieanderson^1234567890? • track 2: ~2;1234567890987654321? • track 3: ~3;1234567890987654321? Track start sentinel end sentinel field separat...
Page 337
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-71 reviewing the ascii code and character table ascii code character ascii code character ascii code character 32 space 56 8 80 p 33 ! 57 9 81 q 34 58 : 82 r 35 # 59 ; 83 s 36 $ 60 t 37 % ...
Page 338: Module)
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-72 using the lamination tab (only with card lamination module) use this option to control specific printer functions. These options allow you to control the printer's lamination process. (...
Page 339
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-73 selecting the lamination position step procedure 1 the lamination position control allows you to adjust the horizontal position of the polyguard overlaminate. This control functions in ...
Page 340
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-74 selecting the lamination side step procedure 1 a. Select the no lamination option if you do not want to use the printer's built-in laminator. B. Select laminate front side, laminate bac...
Page 341
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-75 selecting the lamination type step procedure 1 select one of the lamination type options, according to which type of lamination media is currently installed. Two types of overlaminates ...
Page 342
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-76 adjusting the transfer dwell time and transfer temperature step procedure 1 adjust the transfer dwell time and the transfer temperature to control the lamination dwell time or through-p...
Page 343
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 7-77 selecting the sensors button and defaults button step procedure 1 select the lamination tab's sensors button to display options for calibrating the card lamination module’s lamination s...
Page 344: Section 8: Cleaning
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-1 section 8: cleaning important: the procedures in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100 card printers. This section deals with the printer’s interna...
Page 345
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or serious injury. Informa...
Page 346
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-3 cleaning inside the printer step procedure 1 open the lamination arm. 2 remove the print ribbon and hdp film from the printer. 3 if you have a can of compressed air, blow out all visible...
Page 347
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-4 cleaning the printhead clean the printhead every time the print ribbon is changed to maintain consistent print quality, as instructed below. This procedure should also be performed appro...
Page 348
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-5 replacing the card cleaning tape caution: replace the card cleaning tape approximately every 2,000 to 3,000 prints, depending on the cleanliness of the card stock or the environment in w...
Page 349
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-6 see the previous procedure in this section..
Page 350
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-7 cleaning the magnetic encoder step procedure 1 open the top cover and remove the ribbon. 2 a. Locate the flipper table in the input module. B. Turn the printer on. C. Rotate the flipper ...
Page 351
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-8 cleaning the magnetic encoder (continued) step procedure 6 press the rev button on the lcd display seven (7) times to feed the card into the magnetic module. (note: the card does not go ...
Page 352
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-9 cleaning the platen and transfer rollers step procedure 1 leave the printer power on and open the lamination arm. If using a printer with a card lamination module attached, also open the...
Page 353
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 8-10 cleaning the transfer rollers using the cleaning card step procedure 1 leave the printer power on and open the lamination arm. If using a printer with a card lamination module attached,...
Page 354
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 9-11 section 9: packing the card printer important: the procedure in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100 card printers. The purpose of this section t...
Page 355: Board Errors
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 10-1 section 10: board level diagnostics important: the procedures in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100 card printers. The purpose of this section ...
Page 356
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 10-2 resolving the dram memory error symptom: an error has occurred in the removable memory module (simm). (note: the lcd will state the following: main memory error.) step procedure 1 reboo...
Page 357: Sensor Testing
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 10-3 resolving the fpga error symptom: an unexpected hardware error has occurred. Step procedure 1 reboot the printer. 2 if the problem persists, the main print board will need to be replace...
Page 358
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 10-4 reviewing the sensor locations and voltages sensor or switch location low range (vdc) high range (vdc) ribbon supply encoder d860095 j4 pin 12 unblocked (.17 or lower) blocked 3.0 - 3.5...
Page 359
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 10-5 reviewing the sensor locations and voltages (continued) ribbon mark sensor 5 d860112 j9 pin 3 blocked (.8 or lower) unblocked +4 mag card sensor d860191 j6 pin 8 covered (.9 or lower) u...
Page 360
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 10-6 reviewing the motor locations and cables motor cable location flipper table motor (840124) d860130 j31 flip / feed motor (e000062 & d840861) d860129 j34 card drive stepper (d860138 d860...
Page 361: Navigation
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-1 section 11: lcd on-line menu navigation important: the procedures in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100 card printers. The purpose of this sect...
Page 362
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-2 display a – hdp600 cr-100 menu tree (presented in below) part 1 of 4.
Page 363
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-3 selecting from the hdp600 menu option structure tree (continued) display a – hdp600 cr-100 menu tree (presented in below) part 2 of 4.
Page 364
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-4 selecting from the hdp600 menu option structure tree (continued) display a – hdp600 cr-100 menu tree (presented in below) part 3 of 4.
Page 365
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-5 selecting from the hdp600 menu option structure tree display a – hdp600 cr-100 menu tree (presented in below) part 4 of 4.
Page 366: Reviewing The Printer Setup
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-6 reviewing the printer setup the printer parameters found in setup printer are preset at the factory and should not need to be changed unless an issue develops. If a change to these sett...
Page 367
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-7 reviewing the printer setup (continued) step procedure 3 be sure to run this test after each adjustment. Run the alignment test image by selecting the following options: menu, print tes...
Page 368
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-8 preparing to adjust the print offset, transfer tof and transfer eof step procedure 1 before starting the alignment procedures, you must first establish a baseline from which to start th...
Page 369
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-9 aligning the print offset this procedure positions the image correctly on the hdp film. Refer to the preparing to adjust the print offset, transfer tof and transfer eof procedure for pr...
Page 370
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-10 aligning the print offset (continued) step procedure 6 proceed to adjusting transfer tof to center the image on the card..
Page 371
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-11 setting the transfer tof this procedure positions the hdp film correctly on the leading edge of the card. Refer to the preparing to adjust the print offset, transfer tof and transfer e...
Page 372
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-12 setting the transfer tof (continued) step procedure 5 proceed to adjusting transfer eof to center the image on the card..
Page 373
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-13 setting the transfer eof this procedure controls the point on the card at which the transfer roller lifts and ceases transfer. Refer to the preparing to adjust the print offset, transf...
Page 374
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-14 setting the transfer eof (continued) step procedure 3 determine the amount of transfer eof adjustment needed by using a caliper to measure the “gap”. • the gap: represents the distance...
Page 375
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-15 using the gap distance table.
Page 376
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-16 using the gap distance table (continued).
Page 377
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-17 using the gap distance table (continued).
Page 378
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-18 adjusting the transfer tension this procedure positions the image correctly on the card. Refer to the preparing to adjust the print offset, transfer tof and transfer eof procedure for ...
Page 379
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-19 adjusting the film drive the film drive sets the baseline for the film tension and should not be adjusted by the reseller or the end user. Adjusting the ribbon tension this procedure c...
Page 380
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-20 adjusting the ribbon drive the ribbon drive sets the baseline for the ribbon tension and should not be adjusted by the reseller or end user. Adjusting the transfer temperature step pro...
Page 381
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-21 adjusting the transfer speed the transfer speed sets the baseline for the rate of image transfer and should not be adjusted by the reseller or end user. If a different transfer speed i...
Page 382
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-22 adjusting the image darkness step procedure 1 choose menu, print test image and alignment test to print a test card. 2 examine the test card. 3 select menu, setup printer, print settin...
Page 383
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-23 changing the encoder settings make this selection to modify the encoder settings. These settings would need to be changed (a) if the print board is replaced or (b) if the printer is up...
Page 384
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-24 setting the magnetic tof use this setting to position the magnetic data at the correct distance from the leading edge of the card. • the magnetic tof is the distance from the edge of t...
Page 385
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-25 setting the magnetic tof (continued) use this setting to position the magnetic data at the correct distance from the leading edge of the card. • the magnetic tof is the distance from t...
Page 386
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-26 setting the magnetic tof step procedure 7 press save to save the value. 8 test the position of the start sentinel by magnetically encoding a card and checking as described in step 1 in...
Page 387
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-27 adjusting the flipper offset step procedure 1 select menu, setup printer and flipper offset. 2 change the setting in small increments if the card is not feeding correctly. (note: a neg...
Page 388
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-28 adjusting the lamination flipper offset step procedure 1 select menu, setup printer and flipper offset or inverted offset. 2 change the setting in small increments if the card is not f...
Page 389
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-29 adjusting the lam tof and eof step procedure 1 applies only if the printer is equipped with the card lamination module. • use this control to align the polyguard overlaminate patch on ...
Page 390
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-30 adjusting the lamination sensor calibration step procedure 1 applies only if the printer is equipped with the card lamination module. (note: this setting reports the current lamination...
Page 391
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-31 using the show card count option step procedure 1 use this option to view the total card count (cc), pass count (pc), transfer count (tc). • the card count is the total number of cards...
Page 392
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 11-32 system upgrade (firmware upgrade) this option is used to upgrade the printer firmware. Step procedure 1 upgrade by selecting system upgrade. The lcd will prompt: are you sure you want ...
Page 393
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-1 section 12: firmware updates important: the procedures in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100 card printers. The purpose of this section is to p...
Page 394
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-2 firmware updater application program (continued) the firmware updater application program is the software required to send firmware updates from the computer to the printer. To download...
Page 395: Downloading Firmware Updates
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-3 downloading firmware updates step procedure 1 refer to the following steps to download firmware updates: 2 select the download firmware button. If you have internet access, this will au...
Page 396
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-4 updating the printer's firmware now that you have installed and opened the firmware updater program and downloaded the firmware update file, you can begin updating your printer's firmwa...
Page 397
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-5 updating the main firmware (continued).
Page 398
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-6 updating the main firmware (continued) step procedure 8 wait: the firmware update will now take a few minutes. Check the printer's lcd for the status. (note: when the update is complete...
Page 399
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-7 updating the lcd firmware step procedure 1 make sure the printer is powered on, connected to the pc and in its ready mode. 2 from the firmware updater program, click on the select updat...
Page 400
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 12-8 updating the lcd firmware (continued).
Page 401
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 13-1 section 13: fargo technical support important: the procedures in this section apply for the hdp600/hdp600-lc and hdp600 cr100/hdp600-lc cr100 card printers. The purpose of this section ...
Page 402
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 13-2 reading the serial numbers on a fargo printer the purpose of this section is to provide updated instructions for reading serial numbers on a fargo printer. Finding out when a fargo card...
Page 403: Lists
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 14-1 section 14: reviewing spare parts lists reviewing spare parts list for hdp600, hdp600-lc, hdp600 cr100 and hdp600-lc cr100 hdp600 series recommended spare parts list effective date: to ...
Page 404
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-1 section 15: glossary of terms term definition 24-bit color a color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a c...
Page 405
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-2 glossary of terms (continued) term definition barcodes a series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stri...
Page 406
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-3 glossary of terms (continued) term definition cache a type of memory buffer to store data temporarily, used to hold information that is most often exchanged between controller and perip...
Page 407
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-4 glossary of terms (continued) term definition cr-79 a card dimension standard of 2.0625 l x 3.3125 w (+/-0.002 w, +/-0.005 l) or 52.400 x 84.150 mm. Cr-80 a card dimension standard of 2...
Page 408
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-5 glossary of terms (continued) term definition direct-to-card (dtc) printing the direct-to-card printing process prints digital images directly onto any plastic card with a smooth, clean...
Page 409
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-6 glossary of terms (continued) term definition dwell time the speed at which the card moves across the transfer and lamination roller, measured in seconds/inch (sec/in). This can be adju...
Page 410
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-7 glossary of terms (continued) term definition encoder (wheel) an electromechanical device, attached to a shaft that detects the change in rotational position, incremented to count ticks...
Page 411
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-8 glossary of terms (continued) term definition flash memory a microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of...
Page 412
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-9 glossary of terms (continued) term definition hard drive a high capacity storage device in a pc consisting of non- removable magnetically encodable platters. Hardware physical component...
Page 413
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-10 glossary of terms (continued) term definition ieee 1284 (institute of electrical and electronics engineers 1284) a standard method of signaling for a bi-directional parallel interface ...
Page 414
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-11 glossary of terms (continued) term definition landscape a document layout that is viewed with the document's long axis in a horizontal orientation. Lcd (liquid crystal display) a devic...
Page 415
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-12 glossary of terms (continued) term definition mb (megabyte) a unit of storage that equals 1,048,576 bytes. Memory a generic term for any device that stores digital information using ma...
Page 416
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-13 glossary of terms (continued) term definition oversized cards oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most p...
Page 417
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-14 glossary of terms (continued) term definition pinch roller a free spinning (non-driven) roller that presses the card against the drive roller, on the opposite side, to ensure an adequa...
Page 418
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-15 glossary of terms (continued) term definition printhead the device on a printer that produces the image on the media. Pvc abbreviation for polyvinyl chloride, often called vinyl. Pvc i...
Page 419
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-16 glossary of terms (continued) term definition resolution the number of individual pixels in a graphic, taken over a given length, used to indicate the sharpness of the picture and the ...
Page 420
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-17 glossary of terms (continued) term definition saturation a measure of the degree of color, from gray, with the same brightness. Self-test a pre-determined print file used to confirm pr...
Page 421
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-18 glossary of terms (continued) term definition spooling rather than moving a print job directly to the printer, the job is written to the disk so that the user can access the applicatio...
Page 422
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-19 glossary of terms (continued) term definition thermocouple a device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that...
Page 423
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 15-20 glossary of terms (continued) term definition ups (un-interruptible power supply) an ac power supply, typically powered by batteries, which provides temporary power to the pc or printe...
Page 424: Section 16: Index
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-1 section 16: index a about button, 7-24 absolute failure, 7-8 ac - alternating current, 15-1 accelerated wear/dye migration, 7-6 accepted card compositions, 2-7 accepted card thickness, ...
Page 425
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-2 contrast, 15-3 contrast/gamma, 7-42 control panel, 15-3 copies, 7-21 copyright/version information, 7-24 cr-100, 15-4 cr-100 patch size, 2-28 cr-79, 15-4 cr-80, 7-12 cr-80, 15-4 cr-80 a...
Page 426
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-3 firmware updater application program, 12-1, 12-2 firmware updater dialog, 12-4 firmware updater window, 12-4 firmware updates, 12-2, 12-3, 12-6, 12-7 firmware upgrade, 11-32 flash memor...
Page 427
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-4 lam memory error, 4-8 lam pass thru error, 4-8 lamination, 4-36, 15-10 lamination arm, 8-9, 8-10 lamination sensor calibration, 4-95 laminator controls, 2-26 lan (local area network), 1...
Page 428
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-5 poor image quality problems, 4-91, 4-92 port, 15-14 portrait, 15-14 portrait/landscape, 7-21 position magnetic data, 11-24, 11-25 positive/negative image placement values, 7-48 potentio...
Page 429
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-6 s safety issues, 1-2, 2-1, 3-1, 6-2, 7-2, 8-2 safety standards, 2-5 saturation, 15-17 save this program to disk, 12-3 scroll buttons, 2-15 second k panel, 7-34 select function screen, 1...
Page 430
Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-7 using the image color tab, 4-87 v verification, 7-66 verify data encoded, 4-43 vertical / horizontal image position settings, 4-90 vertical adjustment, 7-48 vertical/horizontal adjustme...
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Restricted use only fargo electronics, inc. Hdp600 high definition card printer/encoder user guide (rev. 2.5) 16-1.
Page 432: Protection
Restricted use only fargo electronics, inc. Appendix a: fcc rules and environmental protection fcc rules this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference. (2) this device must accept any inter...