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  4. OfficeMaster CallRecording Ethernet Tap
  5. Quick Start Manual

Ferrari Electronic OfficeMaster CallRecording Ethernet Tap Quick Start Manual

Manual is about: OfficeMaster CallRecording series

Summary of OfficeMaster CallRecording Ethernet Tap

  • Page 2

    2 en g lis h welcome thank you for choosing officemaster callrecording . This quick start manual pro- vides general (safety) information about the devices and assists you in the setup process of the call recording software. Publisher ferrari electronic ag ruhlsdorfer str. 138 14513 teltow internet w...

  • Page 3

    3 en g lis h please note: read this guide for important safety and health information that apply to the ferrari electronic product you have purchased. Warning: failure to properly set up, use and care for this product can increase the risk of serious injury or even death, or damage the device or dev...

  • Page 4: Table of Contents

    4 en g lis h table of contents 1. In the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2. Connection diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 3. Connecting to the computer . . . . . . . . . . . . . . . . . . . ....

  • Page 5: 1. In The Box

    5 in the box en g lis h 1. In the box officemaster callrecording usb 1xbri call recording device for 1 isdn basic rate interface, 2 channels » officemaster callrecording usb 1xbri » software dvd (recording) and quick start manual with optional license keys » usb cable » bri cable.

  • Page 6

    6 in the box en g lis h officemaster callrecording usb 4xbri call recording device for 4 isdn basic rate interfaces, 8 channels » officemaster callrecording usb 4xbri » software dvd (recording) and quick start manual with optional license keys » usb cable » 4 x bri cables.

  • Page 7

    7 in the box en g lis h officemaster callrecording usb 1xpri call recording device for 1 isdn primary rate interface (e1/t1), 30/23 channels » officemaster callrecording usb 1xpri » software dvd (recording) and quick start manual with optional license keys » usb cable » 1 x patch cable.

  • Page 8

    8 in the box en g lis h officemaster callrecording usb 2xanalog call recording device for 2 analog phone lines, 2 channels » officemaster callrecording usb 2xanalog » software dvd (recording) and quick start manual with optional license keys » usb cable » 2 x analog cables.

  • Page 9

    9 in the box en g lis h officemaster callrecording usb 8xanalog call recording device for 8 analog phone lines, 8 channels » officemaster callrecording usb 8xanalog » software dvd (recording) and quick start manual with optional license keys » usb cable » 8 x analog cables.

  • Page 10

    10 in the box en g lis h bundle sip- recording base license and ethernet usb tap call recording device for sip » officemaster callrecording ethernet tap (call recording device) » software dvd (recording) and quick start manual with optional license keys » usb cable » 1 x patch cable sip- recording b...

  • Page 11

    11 in the box en g lis h bundle sip recording base license and managed switch » managed switch » software dvd (recording) and quick start manual with optional license keys » power adapter officemaster callrecording collector central storage management for recordings » software dvd (recording) and qu...

  • Page 12: 2. Connection Diagrams

    12 connection diagrams en g lis h 2. Connection diagrams isdn basic rate interface (bri) • existent basic rate interface (bri) setup • integration of an officemaster callrecording usb device (1xbri or 4xbri).

  • Page 13

    13 connection diagrams en g lis h isdn primary rate interface (pri) • existent primary multiplex (pri) setup • implementation of an officemaster callrecording usb 1xpri device.

  • Page 14

    14 connection diagrams en g lis h officemaster gate advanced • including officemaster callrecording usb device* • without officemaster callrecording usb- device * please be advised that this setup requires the connection of two officemaster gate power adapters!.

  • Page 15

    15 connection diagrams en g lis h 19“ server • including officemaster callrecording usb device sip recording using a third-party hardware or managed switch * • including officemaster callrecording software * please be advised that the use of an existent switch requires the configuration of a monitor...

  • Page 16

    16 connecting to the computer en g lis h 3. Connecting to the computer • plug the usb cable into the officemaster callrecording device • next, plug the other end of the usb cable into a vacant port of your computer or officemaster gate advanced ◊note! Please avoid using a usb hub. • wait until the f...

  • Page 17

    17 connecting to a virtual server (vm ware) en g lis h 4. Connecting to a virtual server (vm ware) ◊note! When connecting to a virtual machine, please resort to the vm ware workstation . For analog devices (usb 2 analog) • in the toolbar, select • vm > removable devices > future devices eyesdn- usb ...

  • Page 18

    18 connecting to a virtual server (vm ware) en g lis h for sip (ethernet) in the toolbar, select • vm > removable devices > standard lan9500a usb 2.0 to ethernet 10/100 adapter > connect (5. Option from top) and • vm > removable devices > standard lan9500a usb 2.0 to ethernet 10/100 adapter > connec...

  • Page 19

    19 installing the officemaster callrecording software en g lis h 5. Installing the officemaster callrecording software preparation • insert the cd into the drive • you may alternatively download a setup file from our website • wait until the setup window appears • please run the setup manually shoul...

  • Page 20

    20 installing the officemaster callrecording software en g lis h officemaster callrecording software • select your language • in the welcome window, click next • installable components • sip (winpcap) — library used for the recording of network traffic (applicable for voip recordings) • recording se...

  • Page 21

    21 installing the officemaster callrecording software en g lis h • check the proposed setup directory • click install • create a desktop icon by confirming the respective dialog • select finish to conclude the setup.

  • Page 22: 6. Online Registration

    22 online registration en g lis h 6. Online registration activating officemaster callrecording licenses this section only applies to products that have a 25-digit product key included. • open the configuration program for officemaster callrecording • select license , then add . In the consecutive wi...

  • Page 23

    23 online registration en g lis h loading the license file choose this option to load a pre-generated license file into the system. • click next to continue. Specify where the license file is located at. You should now see the license content. • again, click next to continue. • depending on the lice...

  • Page 24: 7. Overview

    24 overview en g lis h 7. Overview 7.1. Call browser this is the user interface for locating and playing recording files. » find it here: start / all programs / officemaster / call browser 7.2. Interactive client user interface for listening to calls interactively. » find it here: start / all progra...

  • Page 25: 8. Additional Information

    25 additional information en g lis h 8. Additional information manual • find a pdf version of this manual: • on the volumes provided • in the download center of ferrari electronic ag forum • ferrari electronic ag operates a forum that is regularly visited by customers and partners alike. Here you fi...

  • Page 26: 9. Additional License Keys

    26 additional license keys en g lis h 9. Additional license keys license key license key license key license key.