FP EXCELSCALE Operator's Manual - page 9
8
v1.2 (Updated as of 12/1/15)
Section 6. Troubleshooting
Problem
Possible causes and solutions
Display is blank
No power:
-Check to make sure excelscale is plugged in
and the switch is in the on position.
Weighing tray is empty, but displayed
weight is not zero.
Scale did not automatically reset:
-
Press the “ZERO” key to reset displayed
weight.
Display shows the message
“- - - - - -”.
Weight is below zero.
-
Press the “ZERO” key to reset displayed
weight.
“o o o o o o ” appears in display.
Scale capacity exceeded:
-The weight of the item on the scale exceeds
the excelscale
’s weighing capacity of 10, 30
or 70 pounds.
Scale is not reacting properly to
keypad selections.
Scale is not at correct operating
temperature:
-Allow scale to reach normal room
temperature (around 70 degrees F.) before
operating.