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Fred Fred.Mobility User Manual - S E C T I O N   1

Summary of Fred.Mobility

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    Datalogic memor™ fred nuhq mobility august 2013 user manual.

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    Contact fred it group head office — 03 9418 1800 website — www.Fred.Com.Au fred help centre — https://help.Fred.Com.Au copyright notice copyright © 2012 fred it group pty ltd printed in australia. No part of this publication may be reproduced or utilised in any form or by any means, electronic or me...

  • Page 3: Contents

    Contents i contents nuhq mobility handheld scanner 1 main features .......................................................................................................................... 1 logging into fred mobility ....................................................................................

  • Page 4: Stocktaking 20

    Contents ii stocktaking 20 stocktake options ................................................................................................................ 20 using rolling stocktake ..................................................................................................... 20 performing...

  • Page 5: S E C T I O N   1

    Contents 1 s e c t i o n 1 nuhq mobility handheld scanner nuhq mobility overview fred mobility is a wireless laser terminal that communicates directly with your computer from wherever you are. Any tasks that you perform at the shelf face go directly into your point of sale system — fast and accurate...

  • Page 6: Scanning Items

    Main features 2 password is incorrect or missing, fred mobility displays an error message. Logging out of fred mobility the easiest way to logout of fred mobility is by using the [e sc ] key on the device or tapping the [back] button from any screen you are in until you return to the fred mobilityma...

  • Page 7: Fred Mobility Main Options

    Contents 3 fred mobility main options once you log into fred mobility using your store operations or fred pos username and password, the main options screen appears . Figure 1: fred mobility options on the main screen option description page ordering allows you to create, edit and receive orders. 5 ...

  • Page 8: Numeric Keypad Function Keys

    Main features 4 b c d e f h g numeric keypad function keys the section below outlines the most important function keys to become familiar with in order to effectively use your new fred mobility device. The keypad is located on the front of the device below the screen. The numeric keypad appears as s...

  • Page 9: S E C T I O N   2

    Ordering 5 s e c t i o n 2 ordering working with orders ordering allows you to receive orders, create new orders, and edit existing orders that are still open. You can also check and update the stock on hand before ordering items. Creating new orders to create new orders: 1. Login to fred mobility u...

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    Working with orders 6 if the code is found, the orders screen displays basic ordering information about the item. Before ordering, you can also update the quantity on hand. 5. Tap to open the quantity on hand screen. 6. Enter the new quantity on hand and tap [update] (or press the [e nter ] key on y...

  • Page 11: Editing Existing Orders

    Ordering 7 editing existing orders the edit function allows users to modify orders with an open status. To edit existing orders: 1. Login to fred mobility using your fred pos username and password. The fred mobility main screen appears. 10. Tap [ordering]. The orders screen appears. 11. Tap [edit]. ...

  • Page 12: Receiving An Order

    Working with orders 8 14. Tap to open the quantity on hand screen. 15. Enter the new quantity on hand and tap [update] (or press the [e nter ] key on your fred mobility device) to update the quantity on hand and return to the quantity to order screen. 16. Enter the quantity to add to the order and p...

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    Ordering 9 enter the invoice number. -or- select from the list of displayed invoices and press the [e nter ] key on your fred mobility device. If no matching invoice number is found, fred mobility displays an error message. If a matching invoice number is found or selected in the receive screen, fre...

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    Working with orders 10 if the number of scans or the quantity entered in exceeds the quantity on the order, fred mobility displays a warning message. 25. Continue scanning items until all items are received. Once all items have been received fred mobility displays an information message. 26. To fini...

  • Page 15: S E C T I O N   3

    General options 11 s e c t i o n 3 general options search and lookup the lookup option in the general screen allows you to search for items by code and view their properties. These properties an read-only and cannot be edited. To search an item: 1. Tap [lookup]. The item search screen is displayed. ...

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    General options configuration 12 general options configuration options allows you to select which items properties you want to edit when scanning. Scan allows you to view and edit the following properties: item cost item price gst status alias quantity on hand quantity committed quantity available r...

  • Page 17: Scan

    General options 13 scan changing item cost to update the cost of an item: 1. Ensure that item cost is selected in the [options] menu. 2. To finish tap [save]. 3. Tap [scan]. 4. In the search screen, scan the item or enter a code for an item you wish to scan. 5. Enter the new item price and press the...

  • Page 18: Creating Alias

    Scan 14 4. Tap [scan]. 5. In the search screen, scan the item or enter a code for an item you wish to scan. 6. Enter the new item price and press the [e nter ] key on your fred mobility device. 7. Tap [next] to display the next screen. If gst status was selected in the options screen, fred mobility ...

  • Page 19: Updating Quantity On Hand

    General options 15 if the alias already exists, nuhq mobility displays an error message. 6. Click [ok] to close the message and return to the alias screen. 7. Enter a new alias for the item. 8. Tap [next] and repeat the process for all items to be updated. 9. Once complete logout of fred mobility an...

  • Page 20: Updating Committed

    Scan 16 5. Enter the new quantity on hand and then press [e nter ] on your fred mobility device. 6. Repeat the process for all items to be updated. 7. Once complete logout of fred mobility and return your device to the charger. Updating committed quantities quantity committed refers to stock that ha...

  • Page 21: Updating Quantity Available

    General options 17 updating quantity available stock on hand tallies all stock, including committed quantities. To update quantity available: 1. Ensure that quantity available is selected in the [options] menu. 2. To finish, tap [save]. 3. Tap [scan]. 4. Scan the item or enter a code for an item you...

  • Page 22: Printing Labels

    Scan 18 3. Tap [scan]. 4. In the search screen, scan the item or enter a code for an item you wish to scan. 5. Enter the new restock level and then press [next] on your fred mobility device. 6. Enter the new reorder point and then press [e nter ] on your fred mobility device. 7. Repeat the process f...

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    General options 19 3. Tap [scan]. 4. In the search screen, scan the item or enter a code for an item you wish to scan. 5. Enter the number of labels you want to print for this item and then press the [e nter ] key on your fred mobility device. 6. Tap [finish] to return to the search screen and scan ...

  • Page 24: S E C T I O N   4

    Stocktake options 20 s e c t i o n 4 stocktaking stocktake options the stocktaking option on your fred mobility device allows you to perform either a: rolling stocktake this option allows you to perform an ad-hoc stocktake. This feature is not recommended if you wish to perform stocktake reporting. ...

  • Page 25: Performing A Batch

    Stocktaking 21 if no suitable match is found, fred mobility displays an error message. If a suitable match is found, the item information at the last stocktake is displayed. If multiple items are found, fred mobility selects the first found item. 12. Enter a new stock count. 13. Tap [next] to update...

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    Stocktake options 22 4. Tap the drop-down menu and select the stocktake batch previously created in the store operations manager. Each stockake entry is displayed with a tally of entries. 5. Once you have located the desired stocktake, tap [begin]. The search screen is displayed. 6. In the search sc...

  • Page 27: S E C T I O N   5

    Troubleshooting fred mobility 23 s e c t i o n 5 troubleshooting fred mobility this section provides troubleshooting information for fred mobility users who are having issues with the handheld device. Device troubleshooting step 1: reset fred mobility if your fred mobility device is “ hanging ” or n...

  • Page 28: Step 3: Restart The Nu

    Device troubleshooting 24 step 3: restart the nu mobile service to restart the nu mobile service: 1. Go to your server computer. 2. Right-click on my computer and then select manage. 3. Click services and applications, and then double-click services. 4. Select nu mobile service and then select resta...

  • Page 29: Items Not Scanning

    Troubleshooting fred mobility 25 items not scanning problems with scanning maybe caused by some of the following issues: the item does not have a barcode to scan. The item is listed in an invoice to be received but now has new alias/barcode. There is no existing item stockcard in nuhq. (i.E. Item is...

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    Items not scanning 26 letters typing instead of numbers to fix this issue: press either the [alpha] key, yellow function key or blue modifier to toggle “off” the setting and go back to numbers. Key description alpha key alternate between numeric and alphanumeric characters. Yellow function key press...

  • Page 31: S E C T I O N   6

    Updating fred mobility 27 s e c t i o n 6 updating fred mobility updating fred mobility before troubleshooting fred mobility, ensure that the current fred mobility software version matches the current software version of nuhq. Fred mobility updates are released generally at the same time as nuhq upd...

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    Fred it group pty ltd 20 trenerry crescent abbotsford vic 3067 t 03 9418 1800 f 1300 730 888 www.Fred.Com.Au copyright © 2012 fred it group pty ltd printed in australia. No part of this publication may be reproduced or utilised in any form or by any means, electronic or mechanical, including photoco...