GAI-Tronics 392-001 Manual - Installation
P
UB
42004-438A
300
S
ERIES
E
MERGENCY
T
ELEPHONE
M
ANUAL
P
AGE
8 of 44
f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc
02/11
Installation
ATTENTION
Installation should be performed by qualified personnel and only in
accordance with the National Electrical Code or applicable local codes.
Safety Guidelines
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
• Do not install telephone wiring during a lightning storm.
• Electrostatic Discharge (ESD) Protection: Your telephone may have an earth ground terminal
provision. If so, ensure that it is connected to ground in accordance with all local safety regulations
and the National Electrical Code (NEC). Grounding has to be ensured for safe and stable
communications. Do not use long and coiled ground wires. Trim ground wires to the required
length. Use a star configuration whenever possible. Please note proper grounding does not eliminate
the need for lightning protection for the telephone or the telephone system.
• Install a UL Listed lightning arrestor on any phone installed where the phone or phone cable is at
risk of being exposed to lightning strikes. The lightning arrestor must be installed as close to the
phone as possible to maximize the protection. It must not be installed within the enclosure supplied
with the phone. Please consult our Service Center at 800-492-1212 for additional information.
• Do not install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
• Do not touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
Summary of 392-001
Page 1
Pub.:42004-438a gai-tronics corporation 400 e. Wyomissing ave. Mohnton, pa 19540 usa 610-777-1374 800-492-1212 fax: 610-796-5954 v isit www . Gai - tronics . Com for product literature and manuals g a i - t r o n i c s ® c o r p o r a t i o n a h u b b e l l c o m p a n y 300 series emergency te...
Page 2
300 s eries e mergency t elephone m anual p ub . 42004-438a gai-tronics corporation 400 e. Wyomissing ave. Mohnton, pa 19540 usa 610-777-1374 800-492-1212 fax: 610-796-5954 v isit www . Gai - tronics . Com for product literature and manuals auxiliary outputs ........................................
Page 3: 300 Series Emergency
P ub . 42004-438a gai-tronics corporation 400 e. Wyomissing ave. Mohnton, pa 19540 usa 610-777-1374 800-492-1212 fax: 610-796-5954 v isit www . Gai - tronics . Com for product literature and manuals g a i - t r o n i c s ® c o r p o r a t i o n a h u b b e l l c o m p a n y 300 series emergency ...
Page 4
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 2 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 the emergency push button on each emergency telephone can be programmed to dial three different telephone numbers. These include a primary telephone nu...
Page 5
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 3 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 the following red alert™ 300 series telephone models are detailed in this manual: table 1. Model chart model description 392-001 flush-mount telephone ...
Page 6
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 4 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 red alert™ telephones are available with two different factory-installed options (or both options installed). These options are: voice annunciation opt...
Page 7
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 5 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 tma (telephone management application) gai-tronics’ tma software is a maintenance data collection and reporting tool that allows users to view and repo...
Page 8: Standard Operation
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 6 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 standard operation four types of telephones are described in this manual: • single emergency push-button operation (autodial) • emergency push button a...
Page 9
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 7 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 non-emergency assistance operation (model 396-00 x ) 1. Press the assistance push button to place an immediate call to a pre-programmed assistance tele...
Page 10: Installation
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 8 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 installation attention installation should be performed by qualified personnel and only in accordance with the national electrical code or applicable l...
Page 11
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 9 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 general installation guidelines as previously noted, the preferred system configuration is a dedicated telephone line per red alert™ telephone. This is...
Page 12
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 10 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 please refer to the examples below for the recommended conduit installation details. Figure 1. Bottom entry conduit recommended for non-metallic enclo...
Page 13
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 11 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 models 393-00 x , 393al-00 x , and 394al-00 x the mounting and wiring instructions are as follows: 1. Remove the four security screws from the front p...
Page 14
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 12 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 figure 6. Model 393al-00x figure 7. Model 394al-00x figure 8. Model 393-00x, 393al-00x, and 394al-00x component locations.
Page 15
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 13 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 models 397-00x, 396-00x, 398-00x and 392-00x stanchion or flush-mount applications 1. When mounting in a gai-tronics model 234 series stanchion, or fo...
Page 16
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 14 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 2. Remove the tapered plug from either of the cable entry holes in the back box, and install the telephone line and cable fitting. N ote : telephone l...
Page 17
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 15 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 figure 13. Model 397-00x, 396-00x, 398-00x and 392-001 mounting details.
Page 18
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 16 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 retro-fit models the appropriate red alert™ retrofit models can be installed in code blue, ramtel, or talk-a-phone enclosures utilizing a six-hole mou...
Page 19
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 17 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 figure 16. Model 397-00xrt figure 17. Model 398-00xrt figure 18. Model 397-00xtp figure 19. Model 398-00xtp.
Page 20
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 18 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 figure 20. Back box for ramtel (rt) and code blue (cb).
Page 21
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 19 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 figure 21. Back box for talk-a-phone (tp).
Page 22
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 20 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 external power for -003 and -004 models the plug-in power supply is used for operations below −4º f (−20º c) and requires 120 v ac input to provide a ...
Page 23: Setup
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 21 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 setup hardware configuration the hardware configuration options are explained in detail in the following sections, and the necessary jumper settings a...
Page 24
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 22 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 password enable configuration factory setting: password enabled this telephone can be configured to enable or disable the password protection for prog...
Page 25
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 23 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 figure 23. No. 69577-001 emergency phone pcba (top view).
Page 26
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 24 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 extreme cold temperature option red alert™ emergency telephone equipped with the extreme cold temperature option (-003 and -004 models) are capable of...
Page 27
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 25 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 voice annunciation option the voice annunciation option is primarily intended for use during emergency calls placed from a red alert™ telephone. The v...
Page 28
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 26 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 change recorded message it may become necessary to change the voice annunciation recorded message. This can be accomplished by following the initial m...
Page 29
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 27 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 smart mode using a touch-tone telephone, call the emergency telephone and listen for a confirmation tone during ringing, indicating the telephone has ...
Page 30
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 28 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 auxiliary output control as previously noted, each red alert™ telephone is capable of providing two isolated control outputs in the form of a dry (vol...
Page 31
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 29 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 auxiliary control example: output 4, used for gate entry a model 396-001 red alert™ emergency telephone is installed at the entrance to a gated/secure...
Page 32: Standard Mode Programming
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 30 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 standard mode programming prior to programming the red alert™ telephones read the “programming” section in its entirety, record the desired key sequen...
Page 33
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 31 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 programming sequence the following command sequences are common to both “remote” and “local” programming and are used to configure the telephone to th...
Page 34
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 32 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 programming sequences the programming information on the following pages explains the programming options. The telephone is shipped from the factory w...
Page 35
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 33 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 ring-down operation ring-down operation enables the telephone to go off-hook when the e mergency push button is pressed. The ring-down system must det...
Page 36
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 34 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 password the password protection feature allows you to change the four-digit password required to program the emergency telephone. Each telephone is p...
Page 37
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 35 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 disconnect options several options are available for disconnecting a call. Any combination of disconnect options may be used. Select the method that b...
Page 38
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 36 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 americans with disabilities act (ada) programming the ada features provide the following benefits: • c all r eceived w hen l it indication - this lamp...
Page 39
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 37 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 open gate command setup the command (dtmf key sequence) that triggers the timed activation of output 4 contact closure (tb5) is configurable. The sequ...
Page 40
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 38 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 early microphone option the microphone in each telephone activates only after the unit determines connection to the called party. Based on factory-def...
Page 41: Smart Mode Programming
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 39 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 table 5. Programming table function key sequence default settings user settings auto-dial programming emergency button auto-dial number 1 dd*1 *123456...
Page 42: Maintenance
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 40 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 maintenance battery replacement (voice annunciation option only) cauti on risk of explosion if battery is replaced by an incorrect type, or incorrectl...
Page 43: Specifications
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 41 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 specifications tma compatibility profile type.............................................................................Gtc smart hands-free auto-di...
Page 44
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 42 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 models 397-00x, 396-00x, 398-00x, 379-00xxx, 398-00xxx, and 392-001 construction panel ..................................................................
Page 45
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 43 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 approval standards safety of information technology equipment ..................................................................... Ul/csa 60950 enclo...
Page 46
P ub 42004-438a 300 s eries e mergency t elephone m anual p age 44 of 44 f:\standard ioms - current release\42004 instr. Manuals\42004-438a.Doc 02/11 user instructions (usa) this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On this equipment is a label t...
Page 47: Warranty
(rev. 10/06) warranty equipment. Gai-tronics warrants for a period of one (1) year from the date of shipment, that any gai-tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and ...