I-GO POWER SMART TOWER Troubleshooting
PRO
TECTED
AC
POWER
INST ANT ON
AL
W
A
Y
S
ON
AC
Po
wer Cor
d
Po
wer Button
Instant-On Button
fo
r iGo Green Outlets
Green Indicator
fo
r top ro
w of outlets
Green Indicator
fo
r second ro
w of outlets
Surge Protection Indicator
Po
wer Indicator
USB Po
wer P
ort
s
iGo Green Outlets
Alwa
ys On Outlets
Reset Button
Cable Management
1
2
Getting Started
Troubleshooting
Before contacting customer support, here are some common
resolutions to problems:
• Devices not getting power? Ensure the tower is plugged in
and powered on, then try pressing the Instant On button.
• Devices not going into Green Mode? Try optimizing your
“Optimizing Your Setup”.
• Devices keep turning off? Try optimizing your Power Smart
Tower. See section titled, “Optimizing Your Setup”.
• If a circuit breaker is tripped, press the Reset button on the
back of your Power Smart Tower.
• Check to ensure connection to power source is secure and
that there is power at the source.
• Check the connections to the device to ensure they have not
come loose.
Product Support
We are committed to providing our customers with first-class
customer service and product support. For assistance, email
iGo Product Support at support@igo.com or call 1-800-474-7593.
Warranty
We warranty all iGo branded products against defects in material
and workmanship for two (2) years from the original date of
purchase. Please see enclosed Safety and Warranty information
sheet for details.
Product Registration
Receive one additional year of warranty coverage plus special
member-only offers when you register your product at
www.iGo.com/register. Registration helps us serve you better;
Failure to register does not diminish your warranty rights.
Questions?
Email us at support@igo.com
or
call 1-800-474-7593
Contents
• Power Smart Tower
Dimensions
11.25 x 3.9 x 5.3''
(287 x 99.06 x 134.62 mm)
6’ input cable
Specifications
Input 108-132 VAC; 50/60 Hz; 15A MAX
Surge Protection Rating: 4320 joules
USB Output: 4.25 W each
Important Notices
This product is intended for indoor use only. Use only in dry
locations. Do not use in tandem with another surge protector.
Do not use with medical equipment.
User Guide
Save Energy.
This product features iGo Green
TM
Technology,
which automatically reduces standby power
by up to 85%, conserving resources
and saving money.
Be Powerful. Eliminate Waste.
Using one iGo charger with power tips
instead of multiple chargers saves you
money and produces less waste.
Visit iGoGreen.com for more information
iGo green
TM
What is Vampire Power?
Just about everything plugged into your home and office sucks
power from the wall, even when they’re turned off. This is called
standby power, or VAMPIRE POWER. Even devices meeting Energy
Star guidelines suck Vampire Power.
The only true way to eliminate Vampire Power is to either unplug
all your chargers or manually turn off your power strips…until
now! Power products with iGo Green Technology shut off when
they’re not needed and provide full power when needed,
automatically. Only iGo Green power products drive a stake
through the heart of Vampire Power without you ever having to
do a thing.
VA
MPIRE POWE
R
EL
IMINATES
iG
o
Gr
een Technolo
gy
TM
P/N 8040472-01