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IBM 03R5900 - SurePOS 300 - 4810-31H Installation And Service Manual - Summary

Manual is about: IBM MultiStorage Device Installation and Service Guide

Summary of 03R5900 - SurePOS 300 - 4810-31H

  • Page 1

    Surepos 300 installation and service guide for 4810/4910 model 31x, 32x, w2h ga27-4309-01 11-9-2005.

  • Page 3

    Surepos 300 installation and service guide for 4810/4910 model 31x, 32x, w2h ga27-4309-01 11-9-2005.

  • Page 4

    Note before using this information and the products it supports, be sure to read the safety information booklet (ga27-4004) and the general information under appendix b, “notices,” on page b-1. Second edition (march 2005) this edition applies to ibm point-of-sale terminals, 4810 and 4910 (includes t...

  • Page 5: Contents

    Contents figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . V about this guide . . . . . . . . . . . . . . . . . . . . . . . . Vii who should read this manual . . . . . . . . . . . . . . . . . . . . Vii related publications . . . . . . . . . . . . . . . . . . . . . . . Vii accessibility...

  • Page 6

    Clear display . . . . . . . . . . . . . . . . . . . . . . . . A-10 display position . . . . . . . . . . . . . . . . . . . . . . . A-10 delete to end of line . . . . . . . . . . . . . . . . . . . . . A-10 dimming . . . . . . . . . . . . . . . . . . . . . . . . . A-11 cursor mode . . . . . . . . . . ....

  • Page 7: Figures

    Figures 1-1. Dimensions of the 4810/4910 surepos 300 (does not include the i/o devices for the express models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1-2. Front view of 4810/4910 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1-3. 31x models rear view connec...

  • Page 8

    11-9-2005 vi surepos installation and service.

  • Page 9: About

    About this guide this guide provides product planning information, replacement and removal procedures, problem determination and parts listings of field-replaceable-units (frus) for the ibm 4810/4910 surepos ™ 300. The 4910-32x model is an express solution, which includes a 4810-32h machine, a print...

  • Page 10

    – 4820 touch drivers for surepos 700 series, which includes the microtouch ™ touchware ™ – poss for dos download accessibility accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use the 4810/4910 surepos 300 successfully. The following...

  • Page 11

    In accordance with the european weee directive, electrical and electronic equipment (eee) is to be collected separately and to be reused, recycled, or recovered at end of life. Users of eee with the weee marking per annex iv of the weee directive, as shown above, must not dispose of end of life eee ...

  • Page 12

    Tell us what you think your feedback is important in helping us provide accurate and high-quality information. Please take a few moments to tell us what you think about this document. You can use either of these ways to provide feedback: v visit our web site at http://www.Ibm.Com/solutions/retail/st...

  • Page 13: Summary

    Summary of changes november 2005 v inserted the new end-of-life disposal statement v inserted the new tell us what you think statements v added supported models to front cover february 2005 updated information on ibm surepos 300 to include the 4910-32x model, which is an express solution that includ...

  • Page 14

    11-9-2005 xii surepos installation and service.

  • Page 15: Chapter

    Chapter 1. Introduction this chapter describes the characteristics of the ibm 4810 surepos 300, which includes the machine type 4910. Product summary the 4810 consists of a personal computer (pc) core with expansion slots, electronic industries association (eia) 232 connectors, an ethernet lan adapt...

  • Page 16

    Table 1-2. Models and features (continued) model base-unit standard feature 4810-w2h 40-gb hdd, microsoft ® windows ® xp professional preloaded 4910-32h/32e/32a 40-gb hdd note: references in this guide to the 4810 model 32x also apply to the 4810 model w2h and 4910 models 32h, 32e and 32a. Physical ...

  • Page 17

    Environmental considerations temperature and humidity requirements are as follows: v operating: +10°c to 40°c (50° to 104°f) with 8% to 80% relative humidity v shipping: −40°c to +60°c (−40° to 140° f), which includes condensation but not rain. V storage: 0°c to +60°c (32° to 140° f) the 4810/4910 s...

  • Page 18

    This network connection led is on when the 4810/4910 is connected to a hub or switch. This led blinks during receive/send transmission. Rear connectors see the rear connector for your 4810/4910 model: v go to “rear connectors 4810 (31x models).” v go to “rear connectors 32x models” on page 1-6. Rear...

  • Page 19

    Port for an ethernet lan cable. Mouse port. Port for a ps/2 or compatible keyboard. Microphone port. Audio input port. Port for audio output, such as self-amplified speakers power power. The voltage switch allows you to select 100-127 v or 200-240 v ac. Attention when installing a new power supply, ...

  • Page 20

    Rear connectors 32x models figure 1-4 shows the connections available on the 4810/4910 models 32x: usb ports. Svga display port. A port for external serial devices, such as a scale or a scanner. This port is com1. B,c,d ports for second, third, and fourth external serial devices. E port for a fifth ...

  • Page 21

    Port for audio output, such as self-amplified speakers power power. The voltage switch allows you to select 100-127 v or 200-240 v ac. Attention when installing a new power supply, be sure to set the correct input voltage for your area or you will damage the power supply. See figure 1-4 on page 1-6 ...

  • Page 22

    Product introduction 11-9-2005 1-8 surepos installation and service.

  • Page 23: Chapter

    Chapter 2. Disassembling the 4810/4910 surepos 300 this section describes how to disassemble the 4810/4910 surepos 300. 1. Unplug the power cord. 2. Remove the cover from the unit. 3. Remove the hard drive ( a in figure 2-2 on page 2-2) or compact flash ( b): note: the unit can accommodate either th...

  • Page 24

    B. Using figure 2-2, follow the directions for either an hdd or flash memory. V press to release the tabs ( j) on each side of the hard drive ( k) and slide it out of the bracket ( i). V to remove the compact flash: 1) disconnect the cables from the compact flash 2) remove the screws holding the ass...

  • Page 25

    A. Unplug the connector and remove the screws that hold the power supply. B. Lift the power supply from the unit. Attention when installing a new power supply, be sure to set the correct input voltage for your area or the power supply will be damaged. See figure 1-3 on page 1-4 to locate the voltage...

  • Page 26

    11-9-2005 2-4 surepos installation and service.

  • Page 27: Chapter

    Chapter 3. Problem determination note: refer to ibm safety information - read this first, ga27-4004, before beginning the procedures in this chapter. Both software errors or hardware failures can cause problems with the 4810/4910 surepos 300. This chapter contains troubleshooting information to help...

  • Page 28

    Note: to troubleshoot problems with the 4610 suremark printer, please refer to the suremark printers hardware service guide, gy27-0355. For other i/o devices bundled with the 4910, please refer to each device’s respective service guide. Problem determination 11-9-2005 3-2 surepos installation and se...

  • Page 29: Chapter

    Chapter 4. Parts catalog assembly 1: field-replaceable units . . . . . . . . . . . . . . . . . 4-2 this chapter provides parts information available for the model 31x and 32x system units. See the ibm store systems: parts catalog, for parts information about peripheral devices. 11-9-2005 © copyright...

  • Page 30

    Assembly 1: field-replaceable units 2 5 3 10 8 9 1 4 6 7 11 parts catalog 11-9-2005 4-2 surepos installation and service.

  • Page 31

    Asm– index part number units description 1–1 45p6211 1 led panel –2 03r5908 1 system board (31x) –2 03r5973 1 system board (32x) –3 16k9262 1 128-mb dimm – 45p6236 1 256-mb dimm – 03r5924 1 512-mb dimm –4 45p6205 1 compact flash mount –5 45p6203 1 64-mb compact flash – 45p6235 1 128-mb compact flash...

  • Page 32

    11-9-2005 4-4 surepos installation and service.

  • Page 33: Appendix

    Appendix a. Input/output device commands this section lists the commands and their usage. Character display (vfd) commands the integrated customer display and distributed customer display use the same command sets. This section describes the following character display commands: v emulation mode sel...

  • Page 34

    Purpose: selects the specified character set. 00 modified ibm code page 437 (u.S./european, power-on default) 01 modified ibm code page 897 (katakana) 02 modified ibm code page 858 (multilingual international) 03 modified ibm code page 852 (central europe) 04 modified ibm code page 855 (cyrillic) 05...

  • Page 35

    Table a-1. User character definition: logic controls emulation mode byte # bit 0 1 2 3 4 5 6 7 1 p8 p7 p6 p5 p4 p3 p2 p1 2 p16 p15 p14 p13 p12 p11 p10 p9 3 p24 p23 p22 p21 p20 p19 p18 p17 4 p32 p31 p30 p29 p28 p27 p26 p25 5 - - - - - p35 p34 p33 * these character definitions are maintained for appli...

  • Page 36

    Table a-3. User character definition: ibm emulation mode byte # bit 0 1 2 3 4 5 6 7 1 - - - p1 p2 p3 p4 p5 2 - - - p6 p7 p8 p9 p10 3 - - - p11 p12 p13 p14 p15 4 - - - p16 p17 p18 p19 p20 5 - - - p21 p22 p23 p24 p25 6 - - - p26 p27 p28 p29 p30 7 - - - p31 p32 p33 p34 p35 8* - - - - - - - - * these us...

  • Page 37

    Carriage return, or display position command is written to the top line. The test and reset commands stop the scrolling message regardless of the display position. Backspace (08) 08 purpose: decrements the cursor position by one and clears any character displayed in that position. If the write posit...

  • Page 38

    Line is cleared, and the cursor position is unchanged. This command always stops the scrolling alphanumeric message. Carriage return (0d) 0d purpose: causes the cursor to move to the leftmost position of the current line. This command stops the scrolling alphanumeric message if the cursor position i...

  • Page 39

    Vertical-scroll display control mode (12) 12 purpose: sets vertical-scroll display control mode (dc2) and permits data to be written to either line. When the display position is at the last position of the top line, the cursor moves to the first position of the bottom line. When either valid charact...

  • Page 40

    Null vfd commands (06), (1b, 06), (07), (1b), 07) purpose: these are null commands for both integrated and distributed display modules. They will have no effect on the operation of the display. Input/output device commands 11-9-2005 a-8 surepos installation and service.

  • Page 41

    Apa commands this section describes the following apa vfd commands: v backspace without deleting v line feed v carriage return v test v clear display v display position v delete to end of line v dimming v cursor mode v screen mode v horizontal scroll v display mode v user definable font v graphic di...

  • Page 42

    Carriage return 0d purpose: the write-in position is shifted to the most significant digit of the same row. If the write-in position is on the most significant digit, the command is ignored. Test 0f purpose: causes the 40 characters in the ibm code page 437 character (x'20'-x'47') set to be displaye...

  • Page 43

    Purpose: the displayed characters from the write-in position to the end position on the same row are erased. The write-in position is not shifted. Dimming 1b 5c 3f 4c 44 ps purpose: luminance can be adjusted into six levels by using this command. The data byte following the command sequence (represe...

  • Page 44

    Ps mode 6 (x'36') 5x7 dots, 4 rows (default) 7 (x'37') 5x7 dots, 5 rows 8 (x'38') 16x16 dots, 2 rows horizontal scroll 1b 5c 3f 4c 48 pm 3b pl 3b pt 3b pn 3b pd...Pd purpose: this command initiates horizontal scrolling. The control bytes embedded in the command sequence (represented by pm, pl, pt, a...

  • Page 45

    Ps mode 0 (x'30') reset display mode. Characters written after this command are reset to normal display mode. 5 (x'35)' blinking mode. Characters written after this command blink on and off every 0.3 seconds. 7 (x'37') reverse mode. Characters written after this command are reversed. User-definable ...

  • Page 46

    Available.) x'b0a0'--x'b0ff', x'b1a0'--x'c8ff' (positions x'b100'--x'b19f' are not available.) x'caa0'--x'caff', x'cba0'--x'fdff' (positions x'cb00'--x'cb9f' are not available.) simplified chinese gb2312-80 (font selection x'1b', x'53', x'33') x'a1a0'--x'a1ff', x'a2a0'--x'a9ff' (positions x'a200'--x...

  • Page 47

    The format of the horizontal scroll release command is as follows: 1b 5c 3f 4c 4d 45 purpose: this command resets horizontal scroll mode. The format of the horizontal scroll display mode set command is as follows: 1b 5c 3f 4c 4d pm 3b pl 3b pt 3b pn 3b pd...Pd purpose: this command sets horizontal s...

  • Page 48

    V when message data is changed, you must reissue this command. While scrolling, the user definable font set command is not available. V space data is written in the other rows except those selected with the pl code. Font selection 1b 53 pn purpose: selects the language font to use the command stream...

  • Page 49: Appendix

    Appendix b. Notices references in this publication to ibm products, programs, and services do not imply that ibm intends to make these available in all countries in which ibm operates. Any reference to an ibm product, program, or service is not that only ibm’s product, program, or service may be use...

  • Page 50

    Electronic emission notices federal communications commission (fcc) statement this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference...

  • Page 51

    Dieses gerät ist berechtigt. In Übereinstimmung mit dem deutschen emvg das eg-konformitätszeichen - ce - zu führen. Verantwortlich für die konformitätserklärung nach paragraph 5 des emvg ist die ibm deutschland informationssysteme gmbh, 70548 stuttgart. Informationen in hinsicht emvg paragraph 3 abs...

  • Page 52

    Korean communications statement please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find this is not suitable for your use, you may exchange it for a non-business purpose one. Taiwanese class a warning statement taiwanese battery r...

  • Page 53

    Chinese class a warning statement attention: this is a class a product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Electrostatic discharge (esd) attention: esd damage can occur when there is a difference in ch...

  • Page 54

    Trademarks the following terms are trademarks of international business machines corporation in the united states, other countries, or both: ibm surepoint ibm (logo) surepos ps/2 microsoft, windows, and windows nt are trademarks of microsoft corporation in the united states, other countries, or both...

  • Page 55: Appendix

    Appendix c. Safety information danger: before you begin to install this product, read the safety information in ibm safety information — read this first, ga27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. Gevaar: voordat u begint met de installatie va...

  • Page 56

    Perigo: antes de começar a instalar este produto, leia as informações de segurança contidas em informações sobre seguranaça—leia isto primeiro, ga27-4004. Esse folheto descreve procedimentos de segurança para a instalação de cabos e conexões em equipamentos elétricos. Fare! Før du installerer dette ...

  • Page 57

    Vaara ennen kuin aloitat tämän tuotteen asennuksen, lue julkaisussa turvaohjeet—luetämä ensin, ga27-4004, olevat turvaohjeet. Tässä kirjasessa on ohjeet siitä, miten sähkölaitteet kaapeloidaan ja kytketään turvallisesti. Danger avant d’installer le présent produit, consultez le livret informations p...

  • Page 58

    Pericolo prima di iniziare l’installazione di questo prodotto, leggere le informazioni relative alla sicurezza riportate nell’opuscolo informazioni di sicurezza—prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature elettriche. Fare fø...

  • Page 59

    Varning—livsfara innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet säkerhetsföreskrifter—läs detta först, ga27-4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. 11-9-2005 appendix c. Safety information c-5.

  • Page 60

    Ibm ibm ga27-4004 ga27-4004 11-9-2005 c-6 surepos installation and service.

  • Page 61

    Ga27-4004 ga27-4004 ga27-4004 ga27-4004 ga27-4004 ga27-4004 ibm 11-9-2005 appendix c. Safety information c-7.

  • Page 62

    11-9-2005 c-8 surepos installation and service.

  • Page 63: Index

    Index numerics 4810 surepos 300 features 1-1 summary of models and features 1-1 4910 surepos 300 disassembling procedures 2-1 a about this guide vii accessibility viii adapters 1-1 alphanumeric message scroll a-4 attention notice, voltage selection switch 2-3 audio input 1-5, 1-6 output 1-5, 1-7 b b...

  • Page 64

    L lan 1-1 led assembly problems 3-1 removing 2-2 led indicators, front view and 1-3 m manual, who should read this vii memory 1-1 message, post error 3-1 microphone 1-5, 1-6 models 1-1 mouse port 1-5, 1-6 n notices edition ii esd b-5 safety information c-1 trademarks b-6 null commands a-16 null vfd ...

  • Page 65: Readers’

    Readers’ comments — we’d like to hear from you surepos 300 installation and service guide for 4810/4910 model 31x, 32x, w2h publication no. Ga27-4309-01 overall, how satisfied are you with the information in this book? Very satisfied satisfied neutral dissatisfied very dissatisfied overall satisfact...

  • Page 66: Business

    Readers’ comments — we’d like to hear from you ga27-4309-01 ga27-4309-01 cut or fold along line cut or fold along line fold and tape please do not staple fold and tape fold and tape please do not staple fold and tape no postage necessary if mailed in the united states business reply mail first-class...

  • Page 68

    Part number: 03r5994 11-9-2005 printed in usa ga27-4309-01 (1p) p/n: 03r5994.