IBM 2179 User Manual - Contents

Other manuals for 2179: Hardware Maintenance Manual
Manual is about: IBM Personal Computer User Manual

Summary of 2179

  • Page 1

    For the latest version of this online publication, go to http://www.Ibm.Com/pc/support user guide type 2179 type 6643.

  • Page 3

    For the latest version of this online publication, go to http://www.Ibm.Com/pc/support user guide type 2179 type 6643.

  • Page 4

    Note before using this information and the product it supports, be sure to read “safety notices” on page vii and “notices and trademarks” on page 81. Third edition (february 2001) © copyright international business machines corporation 2001. All rights reserved. Us government users restricted rights...

  • Page 5: Contents

    Contents safety notices . . . . . . . . . . . . . . . . . . . . . Vii lithium battery notice . . . . . . . . . . . . . . . . . . . Ix modem safety information . . . . . . . . . . . . . . . . . Ix laser compliance statement . . . . . . . . . . . . . . . . . X about this book . . . . . . . . . . . . ....

  • Page 6

    Controls and status indicators . . . . . . . . . . . . . . . . 13 starting your computer . . . . . . . . . . . . . . . . . . 15 shutting down the computer . . . . . . . . . . . . . . . . 15 using the rapid access keyboard . . . . . . . . . . . . . . . 15 customizing a rapid access button . . . . . ....

  • Page 7

    The startup sequence . . . . . . . . . . . . . . . . . . 37 changing the startup sequence . . . . . . . . . . . . . . 37 chapter 5. Installing options . . . . . . . . . . . . . . . . 39 handling static-sensitive devices . . . . . . . . . . . . . . . 39 backing up configuration settings . . . . . . ....

  • Page 8

    Using the world wide web . . . . . . . . . . . . . . . . 75 getting information by fax . . . . . . . . . . . . . . . . 75 getting help and service . . . . . . . . . . . . . . . . . . 76 using the documentation and diagnostic programs . . . . . . . . 76 calling for service . . . . . . . . . . . . . ....

  • Page 9: Safety Notices

    Safety notices danger electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. V connect all power cords to ...

  • Page 10

    V branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit. V lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou déconnecter les câbles d’interface.; v ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation, o...

  • Page 11

    Lithium battery notice caution: danger of explosion if battery is incorrectly replaced. When replacing the battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed ...

  • Page 12

    V do not use the telephone to report a gas leak in the vicinity of the leak. Consignes de sécurité relatives au modem lors de l’utilisation de votre matériel téléphonique, il est important de respecter les consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres blessur...

  • Page 13

    Danger laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Danger: certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de cd-rom ou de dvd-rom. Mais ces unités sont également vendues sép...

  • Page 14

    Xii user guide.

  • Page 15: About This Book

    About this book this book will help you become familiar with your ibm ® computer and its features. It describes how to operate, maintain, and install options in your computer. In the unlikely event you experience problems, you will find helpful troubleshooting information and instructions for obtain...

  • Page 16

    Related information the following is a description of sources of additional information about your computer. The documents are available in adobe acrobat pdf files at http://www.Ibm.Com/pc/support on the world wide web. V access ibm this is a desktop application with links to helpful information abo...

  • Page 17

    Chapter 1. Product overview thank you for selecting an ibm computer. Your computer incorporates many of the latest advances in computer technology. This chapter provides an overview of the computer, features, and preinstalled software. Identifying your computer in most instances, the best way to ide...

  • Page 18

    Hardware features the following information covers a variety of models. For a listing of features for your specific model, refer to the system summary screen in the configuration/setup utility. For more information, see “chapter 4. Using the configuration/setup utility program” on page 33. Microproc...

  • Page 19

    V automatic power-on startup v system management bios and software keyboard and mouse features v ibm scrollpoint ® iii mouse (some models) v ibm scrollpoint wireless mouse (some models) v ibm rapid access ® iii, universal serial bus (usb), keyboard (some models) v ibm rapid access wireless keyboard ...

  • Page 20

    Software this section describes the ibm-preinstalled software and other software that comes with your computer. Ibm preinstalled software your computer comes with preinstalled software. An operating system, device drivers to support built-in features, and other support programs are included. Additio...

  • Page 21

    Chapter 2. Setting up your computer this chapter provides information for setting up your computer for the first time. Before you begin read the safety information before setting up your computer. See “safety notices” on page vii. You will need the following: v computer v power cord v keyboard v mou...

  • Page 22

    Arranging your workspace to get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the wa...

  • Page 23

    Methods of reducing glare. The following illustrates tilting the monitor. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air circulation your computer and monitor produce ...

  • Page 24

    V keep power cords and cables neatly routed away from walkways and other areas where they might be accidentally dislodged. Connecting cables read the following before connecting cables: v connect all device cables before plugging any power cords into an electrical outlet. V connect the power cords t...

  • Page 25

    Usb connectors there are five usb connectors on your computer (see figure 1 on page 10): three at the rear 2 and two on the right side3 of the monitor . If you have a rapid access iii keyboard, there are also two usb connectors at the rear of the keyboard. The two usb connectors on the rapid access ...

  • Page 26

    Figure 1. Standard connectors 10 user guide.

  • Page 27

    Other connectors the following illustration shows the connectors for optional devices that you might want to connect. Your computer model might not have all connectors shown. See figure 2. Table 1. 1 parallel connector 4 ps/2 mouse connector 2 ethernet or modem connector 5 ps/2 keyboard connector 3 ...

  • Page 28

    12 user guide.

  • Page 29

    Chapter 3. Operating and caring for your computer this chapter provides information to help you in the day-to-day use and care of your computer. Controls and status indicators each button at the front of your computer controls a specific function, such as turning on the computer. The lights are stat...

  • Page 30

    The following is a description of the controls and status indicators for your computer. Hard disk drive in-use indicator: when this light is on, it indicates that the hard disk drive heads are being positioned or that your computer is reading from or writing to the hard disk. Do not turn off your co...

  • Page 31

    Starting your computer what you see and hear when you turn on your computer depends on the settings in the start options menu of the configuration/setup utility program. For more information, see “chapter 4. Using the configuration/setup utility program” on page 33. If any errors are detected during...

  • Page 32

    Above the buttons. Three of the buttons, email, access ibm web, and standby, are permanently programmed. Depending on the preloaded operating system loaded in your computer, three of the remaining five buttons might be preset. You can customize the other buttons to start any program or file you want...

  • Page 33

    That require more power, such as speakers or an unpowered usb hub, should be connected to the usb connectors on the computer. Rapid access wireless keyboard the rapid access wireless keyboard operates by radio frequency (rf) communications with the ibm dual wireless receiver that is connected to one...

  • Page 34

    Using the ibm scrollpoint mouse there are two types of mice for your computer, the scrollpoint iii and the scrollpoint wireless mouse. There are some differences that will be discussed later. However, from an operational standpoint, they are the same. The scrollpoint mouse has the following controls...

  • Page 35

    Corner of your desktop, just above the default windows taskbar. Click ? (help) to find more information about the wireless mouse. Chapter 3. Operating and caring for your computer 19.

  • Page 36

    Accessing the diskette drive and cd drive the diskette drive and cd drive are located in a drop-down device bay. To lower the device bay for access to the diskette and cd drives, press the device bay release button 1. To close the device bay, push upward on the cd drive until it latches in the close...

  • Page 37

    V never touch the magnetic disk itself. V a magnetic field can erase the data on your diskettes. Keep diskettes away from magnets or devices that create a strong magnetic field, such as electric motors and generators. Diskettes are sensitive to magnets found in television sets, telephones, stereo sp...

  • Page 38

    Write-protecting diskettes it is possible to accidentally format a diskette or unintentionally write data to it. Important information can be written over or lost. For this reason, it is a good idea to write-protect important diskettes. You can read data from a write-protected diskette, but you cann...

  • Page 39

    Using a cd-rom, dvd-rom, or cd-rw drive your computer has a preinstalled cd-rom, dvd-rom, or cd-rw drive. The cd-rom and dvd-rom drives can play back or read from a cd or dvd disc but cannot write information to it. A cd-rw drive is capable of writing to a disc. Cd drives use industry-standard, 12 c...

  • Page 40

    Inserting and removing a cd disc to insert a disc: 1. Press the device bay release button to lower the device bay. See “accessing the diskette drive and cd drive” on page 20. 2. With the computer turned on, press the eject button. The tray slides partway out of the drive. Manually pull the tray the ...

  • Page 41

    Using video features your computer has a super video graphics array (svga) graphics controller. Svga is a standard for displaying text and graphics images on a monitor screen and supports a variety of video modes. Video modes are different combinations of resolution, refresh rate, and color. Dependi...

  • Page 42

    – if you double-click the speaker icon, a master volume-control window opens. You can use the settings in the window to control individually the volume for each type of audio format. V if you are using a rapid access keyboard, you can also adjust the software volume control through the volume-contro...

  • Page 43

    Using the windows start menu follow these steps to put the computer in standby mode using windows: 1. From your windows desktop, click the start button. 2. Click shutdown. 3. Click stand by. 4. Click ok. Using the standby button on the keyboard if you are using the rapid access keyboard, you can put...

  • Page 44

    1. From the windows desktop, click start. 2. Select settings; then, click control panel. 3. Double-click power management (windows 98) or power options (windows 2000 professional and windows me). The power management or power options properties window opens. 4. From the power schemes tab, you can: v...

  • Page 45

    Basics here are some basic points about keeping your computer functioning properly: v keep your computer in a clean, dry environment. Make sure it rests on a flat, sturdy surface. V do not place items on top of the monitor or cover any of the vents in the monitor or computer. These vents provide air...

  • Page 46

    Note: some mice have lock and unlock symbols to indicate how far you need to rotate the retainer. 4. Place your hand over the retainer and turn the mouse right-side up. The retainer and ball will drop out into your hand. 5. Using a damp cloth, wipe the outside of the mouse and the retainer. Be sure ...

  • Page 47

    Moving your computer take the following precautions before moving your computer. 1. Remove all media (diskettes, compact discs, tapes, and so on) from the drives. 2. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write heads to prevent damage to the...

  • Page 48

    32 user guide.

  • Page 49: Program

    Chapter 4. Using the configuration/setup utility program the configuration/setup utility program is stored in the electrically erasable programmable read-only memory (eeprom) of your computer. You can use the configuration/setup utility program to view and change the configuration settings of your c...

  • Page 50

    Viewing and changing settings the configuration/setup utility menu displayed by your computer might look slightly different from the menu shown here, but it will operate the same way. Configuration/setup utility __________________________________________________ select option: v system summary v pro...

  • Page 51

    Esc press this key to exit from a menu after viewing or making changes to the settings in the menu. + use this key in some menus to increase the numerical value of a setting. − use this key (the minus or hyphen key) in some menus to decrease the numerical value of a setting. 0 - 9 use the number key...

  • Page 52

    If both the power-on and administrator passwords are set, you can type either password. However, to change any configuration settings, you must use your administrator password. Setting, changing, and deleting a password to set, change, or delete a password, do the following: note: a password can be ...

  • Page 53

    Other settings in the configuration/setup utility program the information in this section contains instructions for changing the startup sequence, remote administration, and the pentium iii microprocessor serial number feature. The startup sequence your computer can be started from several devices i...

  • Page 54

    38 user guide.

  • Page 55

    Chapter 5. Installing options you can expand the capabilities of your computer by adding more memory or optional pci adapters. Use the instructions in this chapter along with instructions that might come with the option. This chapter includes information about removing the rear cover, the hard disk ...

  • Page 56

    Backing up configuration settings important: run configsafe (or a similar application) to take a snapshot of your computer configuration before installing an optional device. Using this snapshot, you can view and compare the changes in the computer configuration after you install an option. Also, if...

  • Page 57

    Component locations the following illustration shows the locations of various components on the system board. System board 1 pci expansion slot 8 power connector 2 pci expansion slot 9 cd drive connector 3 cd drive audio connector 10 diskette drive connector 4 fan connector 11 hard disk drive connec...

  • Page 58

    1. Remove any media (diskettes or cds) from the drives and shut down your operating system. 2. Read the “safety notices” on page vii. 3. Read “handling static-sensitive devices” on page 39. 4. Turn off all attached external devices and turn off the computer. 5. Unplug the computer power cord from th...

  • Page 59

    Chapter 5. Installing options 43.

  • Page 60

    Removing the hard disk drive the hard disk drive must be removed before you remove the metal system board cover. To remove the hard disk drive, do the following: 1. Remove the rear computer cover. See “removing the rear cover” on page 42. 2. To release the hard disk drive, use a flat-blade screwdriv...

  • Page 61

    Removing the system board cover you must remove the system board cover to install memory dimms or pci adapters. Attention: proper cooling is necessary to avoid damage to your computer. Do not operate your computer without all covers in place. To remove the system board cover, do the following: 1. Re...

  • Page 62

    Installing memory you can add memory to your computer to increase system performance. Your computer has two sdram dimm connectors 1 for installing memory, up to a maximum of 512mb. To install a dimm, do the following: 1. Remove the rear computer cover. See “removing the rear cover” on page 42. 2. Re...

  • Page 63

    Note: if you are replacing an existing dimm, remove the existing dimm. 6. Position the new dimm over the socket, making sure that the notches in the dimm are aligned with the tabs on the socket. Push the dimm straight down into the connector until the retaining clips close. Notches 7. Replace the sy...

  • Page 64

    Installing an adapter your computer system board has two peripheral component interconnect (pci) expansion slots. Depending on your model, the expansion slots might already have adapters installed. You can install a low-profile pci adapter in any available pci expansion slot. These adapters must not...

  • Page 65: Chapter 6. Troubleshooting

    Chapter 6. Troubleshooting this chapter describes diagnostic tools that you can use to identify and correct problems that might come up as you use your computer. This chapter also contains information about option diskettes and how to recover from a bios update failure. Note if your computer does no...

  • Page 66

    Troubleshooting procedure use this procedure as a starting point for problem identification. 1. To begin troubleshooting, perform the following steps: a. Remove all diskettes and cds from the drives. B. Turn off the computer and wait a few seconds. C. Turn on any attached devices; then, turn on the ...

  • Page 67

    V if the failure occurred immediately after you installed or removed an option, and you have not yet updated the configuration, see “chapter 4. Using the configuration/setup utility program” on page 33. V if the computer was functioning correctly after you installed an option and is now malfunctioni...

  • Page 68

    Code description action 161 defective cmos battery replace the battery. See “replacing the battery” on page 71. 162 a change in the device configuration occurred go to “starting and using the configuration/setup utility program” on page 33, and follow the instructions to load the default settings. I...

  • Page 69

    Code description action 178x hard disk or ide device failed 1. Go to “running the ibm enhanced diagnostics program” on page 70, and follow the instructions for running the diagnostic program for the hard disk drive and ide devices. 2. If the problem persists, have the computer serviced. 18xx a pci a...

  • Page 70

    If you have just added new software or a new computer option and your computer is not working, do the following before using the troubleshooting charts: 1. Remove the software or device you just added. 2. Run the diagnostic programs to determine if your computer is running properly. (see “running th...

  • Page 71

    Audio problems symptom action no audio in windows 1. Check the windows volume control program to ensure the volume settings are not set too low or that the mute setting is not enabled. To access the windows volume control program, do the following: a. From the windows desktop, click start. B. Select...

  • Page 72

    Cd-rom, dvd-rom, or cd-rw drive problems symptom action an audio or autoplay- enabled disc does not automatically play when inserted into the drive. Make sure you have the windows autoplay feature enabled. To enable the autoplay feature, do the following: 1. From the windows desktop, double-click my...

  • Page 73

    Dvd disc problems symptom action black screen instead of dvd video 1. Restart the dvd player program. 2. Shut down windows, and restart your computer. If you need technical assistance, see “chapter 7. Getting information, help, and service” on page 75. Dvd movie will not play. 1. Make sure that the ...

  • Page 74

    Diskette drive problems symptom action diskette drive in-use light stays on or the system bypasses the diskette drive. Or you cannot read or write to a diskette. If there is a diskette in the drive, verify that: 1. The diskette drive is enabled. Use the configuration/setup utility program to check t...

  • Page 75

    General problems symptom action the computer does not start when you press the power button. Verify that: 1. All cables are securely connected to the proper connectors on the computer. For the location of the connectors, see “connecting cables” on page 8. 2. The computer cover is properly installed....

  • Page 76

    Rapid access iii keyboard problems symptom action all or some keys on the keyboard do not work. Verify that: 1. The computer is turned on. 2. The keyboard cable is securely connected to the keyboard connector on the computer. For the location of the keyboard connector, see “connecting cables” on pag...

  • Page 77

    Rapid access wireless keyboard problems when the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default windows taskbar. Click ? (help) to find more information about the wireless keyboard. Sympto...

  • Page 78

    Scrollpoint iii mouse problems symptom action the mouse or pointing device does not work. Clean the mouse. See “mouse” on page 29. Verify that: 1. The mouse or pointing-device cable is securely attached to the proper connector on the computer. Depending on the type of mouse you have, the mouse cable...

  • Page 79

    Scrollpoint wireless mouse problems when the wireless receiver is installed, a software utility provides status icons and help information in the lower right corner of your desktop just above the default windows taskbar. Click ? (help) to find more information about the wireless mouse. Symptom actio...

  • Page 80

    Memory problems symptom action the amount of memory displayed is less than the amount of memory installed. The amount of available memory shown might be somewhat less than expected because of basic input/output system (bios) shadowing and other resource requirements (such as acpi and usb). Verify th...

  • Page 81

    Modem problems symptom action when you try to use the modem, your computer or modem is unable to detect a dial tone. 1. Make sure the telephone line is correctly connected to your computer. If you are using other communication devices in conjunction with the modem, such as an asymmetric digital subs...

  • Page 82

    Symptom action general modem/communication problems. 1. Make sure the telephone cords are connected correctly and securely. Connections for a standard modem are shown in “disconnecting cables” on page 41. If you are using other communication devices in conjunction with the modem, such as an asymmetr...

  • Page 83

    Symptom action when you try to use the modem, it does not work. 1. If you added, changed, or reinstalled a modem, make sure it is installed correctly. 2. Make sure your communications program is configured correctly. The following settings are generally compatible: v modem settings: – generic hayes-...

  • Page 84

    Optional-device problems symptom action an ibm option that was just installed does not work. Verify that: 1. The option is designed for your computer. 2. You followed the installation instructions supplied with the option and in “chapter 5. Installing options” on page 39. 3. All option files (if req...

  • Page 85

    Software problems symptom action software does not work as expected. To determine if problems are caused by installed software, verify that: 1. Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements. ...

  • Page 86

    V the product recovery cd(s) v the world wide web important to determine if your computer has the product recovery program on the hard disk, look for the following prompt when you start your computer: to start the ibm product recovery program, press f11 if this prompt is displayed at startup, the pr...

  • Page 87

    To run diagnostics from the ibm enhanced diagnostics diskette: 1. Turn off your computer and any attached devices. 2. Insert the ibm enhanced diagnostics diskette into the diskette drive. 3. Turn on all attached devices; then turn on your computer. 4. Follow the instructions on the screen. To run di...

  • Page 88

    To change the battery, do the following: 1. Turn off the computer and all attached devices. 2. Remove the rear cover. See “removing the rear cover” on page 42. 3. Remove the hard disk drive. See “removing the hard disk drive” on page 44. 4. Remove the system board cover. See “removing the system boa...

  • Page 89

    7. Replace the covers, and plug in the power cord. Note: when the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after the battery is replaced. 8. Turn on the computer and all attached devices. 9. Use the configuration/setup ut...

  • Page 90

    74 user guide.

  • Page 91

    Chapter 7. Getting information, help, and service if you need help, service, technical assistance, or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. This section contains information about where to go for additional informatio...

  • Page 92

    You can call the ibm automated fax system 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the u.S. And canada, to access the ibm automated fax system, call 1-800-426-3395. Getting help and service if you have a probl...

  • Page 93

    V replacement or use of non-ibm parts or nonwarranted ibm parts note: all warranted parts contain a 7-character identification in the format ibm fru xxxxxxx. V identification of software problem sources v configuration of bios as part of an installation or upgrade v changes, modifications, or upgrad...

  • Page 94

    Country telephone number austria Österreich 01-24 592 5901 belgium - dutch belgie 02-210 9820 belgium - french belgique 02-210 9800 canada toronto only 416-383-3344 canada canada - all other 1-800-565-3344 denmark danmark 35 25 02 91 finland suomi 09-22 931 840 france france 02 38 55 74 50 germany d...

  • Page 95

    V in europe, call 44-1475-893638 (greenock, u.K.). V in australia and new zealand, call 61-2-9354-4171. V in all other countries, contact your ibm reseller or ibm marketing representative. Ibm integrated technology services offers a broad range of information technology support, implementation, and ...

  • Page 96

    80 user guide.

  • Page 97: Notices And Trademarks

    Notices and trademarks this section contains notices and trademarks. Notices general notices this publication was developed for products and services offered in the u.S.A. Ibm may not offer the products, services, or features discussed in this document in other countries. Consult your local ibm repr...

  • Page 98

    Ibm may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-ibm web sites are provided for convenience only and do not in any manner serve as an endorsement of those web sites. The m...

  • Page 99: Index

    Index a adapter installation 48 additional software 4 administrator password 35 air circulation 7 arranging your workspace 6 audio connectors 9 controlling volume 25 playing back sound 26 recording sound 26 audio problems 55 audio subsystem 2 available options 40 b backing up configuration 40 batter...

  • Page 100

    Keyboard (continued) locking 28 rapid access 15 rapid access iii 16 rapid access wireless 17 keyboard/mouse features 3 l locations, system board components 41 locking cover 28 locking the keyboard 28 m memory 2, 46 memory problems 64 microprocessor 2 monitor cleaning 29 problems 58 mouse scrollpoint...

  • Page 101

    Troubleshooting 49 troubleshooting charts 53 u usb connectors 9 problems 69 using administrator password 35 audio features 25 cd-rom drive 23 configuration/setup utility 33 diskettes 20 mouse 18 power button on keyboard 27 power-management features 26 power management in windows 98 27 security featu...

  • Page 102

    86 user guide.

  • Page 104

    Part number: 23p1256 printed in the united states of america on recycled paper containing 10% recovered post-consumer fiber. (1p) p/n: 23p1256.