- DL manuals
- IBM
- Server
- 21Y
- Maintenance Manual
IBM 21Y Maintenance Manual - Contents
v
Contents
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
General checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features and specifications. . . . . . . . . . . . . . . . . . . . . . . . 3
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Reliability, availability, and serviceability . . . . . . . . . . . . . . 5
Server controls and indicators. . . . . . . . . . . . . . . . . . . . . . 6
Start the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . 9
POST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . 10
Error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Diagnostic programs and error messages . . . . . . . . . . . 10
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting the diagnostic programs . . . . . . . . . . . . . . . . . 11
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Diagnostic error message tables . . . . . . . . . . . . . . . . 13
Power checkout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Recovering BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Temperature checkout. . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Diagnosing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting the Ethernet controller. . . . . . . . . . . 17
Ethernet controller messages . . . . . . . . . . . . . . . . . . 20
Configuring the server . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Configuration/Setup Utility program . . . . . . . . 33
Starting the Configuration/Setup Utility program . . . . 33
Choices available from the Configuration/Setup main
menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the SCSISelect utility program . . . . . . . . . . . . . . . 37
Starting the SCSISelect utility program . . . . . . . . . . . 37
Choices available from the SCSISelect menu . . . . . 37
Installing options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Expanded view of the Netfinity 3500-M20. . . . . . . . . . . . 39
System board component locations. . . . . . . . . . . . . . 39
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Removing the side cover. . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing the support bracket . . . . . . . . . . . . . . . . . . . . 45
Working with adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . 46
Installing an adapter. . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing internal drives. . . . . . . . . . . . . . . . . . . . . . . . . . 49
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing memory-module kits. . . . . . . . . . . . . . . . . . . . . 54
Installing a microprocessor kit . . . . . . . . . . . . . . . . . . . 56
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . 60
Installing the side cover . . . . . . . . . . . . . . . . . . . . . . . 60
Connecting external options . . . . . . . . . . . . . . . . . . . . . . 61
I/O connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Input/output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Parallel port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Video port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Keyboard port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Auxiliary-device (pointing device) port . . . . . . . . . . . . 65
SCSI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Summary of 21Y
Page 1
S19k-2480-00 ibm netfinity servers ibm netfinity 3500-m20 type 8657 models 21y, 22y, 31y, 32y, 41y, 42y hardware maintenance manual march 2000
Page 2
S19k-2480-00 ibm netfinity servers ibm netfinity 3500-m20 type 8657 models 21y, 22y, 31y, 32y, 41y, 42y hardware maintenance manual march 2000 ibm.
Page 3
Note: before using this information and the product it supports, be sure to read the general information under “notices” on page 196. First edition (may 2000) international business machines corpora- tion provides this publication "as is" without warranty of any kind, either express or implied, incl...
Page 4: About This Manual
Iii about this manual this manual contains diagnostic information, a symptom-to- fru index, service information, error codes, error mes- sages, and configuration information for the netfinity 3500- m20 – type 8657. Important: this manual is intended for trained servicers who are familiar with ibm pc...
Page 5
Iv netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Online support use the ...
Page 6: Contents
V contents about this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Iii general checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 general information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 features and specifications. . . . . . . . . ....
Page 7
Vi library name here book title here serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 universal serial bus ports . . . . . . . . . . . . . . . . . . . . . 68 ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 netfinity manager . . . . . . ...
Page 8
Vii send us your comments!. . . . . . . . . . . . . . . . . . . . . . . . 195 problem determination tips . . . . . . . . . . . . . . . . . . . . . . 196 notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 trademarks . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 9
Viii library name here book title here.
Page 10: General Checkout
1 general checkout the server diagnostic programs are stored in upgradable read-only memory (rom) on the system board. These pro- grams are the primary method of testing the major compo- nents of the server: the system board, ethernet controller, video controller, ram, keyboard, mouse (pointing devi...
Page 11
2 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 7. For intermittent problems, check the error log; see “post error messages” on page 10. 1. Is the system part of a cluster? Yes. Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storage test. No. Go...
Page 12: General Information
3 general information the ibm® netfinity® 3500-m20 server delivers great value for entry server applications. It is ideally suited for network- ing environments that require superior microprocessor per- formance, efficient memory management, flexibility, and large amounts of reliable data storage. T...
Page 13
4 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, — weight: approximately 20.9 kg (46 lb.) when fully configured or 16.8 kg (37 lb.) minimum. • integrated functions: — ultra160 scsi controller — one 10base-t/100base-tx intel ethernet con- troller on the system board — two serial ports — pa...
Page 14
General information 5 the server supports up to two pentium iii microproces- sors. The server comes with at least one processor installed; you can install an additional processor to enhance performance and provide smp capability. • large system memory the memory bus in the server supports up to 2 gi...
Page 15
6 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, server controls and indicators Þ 1 Ý power control button: press this button to manually turn the server on or off. Þ 2 Ý power-on light: this status indicator lights when you turn on the server. Þ 3 Ý hard disk drive light: when this light...
Page 16
General information 7 caution: the power control button on the device and/or the power supply do not turn off the electrical current sup- plied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are discon...
Page 17
8 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 18: Diagnostics
9 diagnostics this section provides basic troubleshooting information to help you resolve some common problems that might occur with the server. If you cannot locate and correct the problem using the infor- mation in this section, refer to “symptom-to-fru index” on page 129 for more information. Dia...
Page 19
10 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, • one beep indicates the successful completion of post. • more than one beep indicates that post detected a problem. For more information, see “beep symptoms” on page 129. Post error messages post error messages occur during startup when p...
Page 20
Diagnostics 11 date is the date that the diagnostic test was run and the error recorded. Cc is the check digit that is used to verify the validity of the information. Text message is the diagnostic message that indicates the reason for the problem. Text messages the diagnostic text message format is...
Page 21
12 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 4. Select either extended or basic from the top of the screen. 5. When the diagnostic programs screen appears, select the test you want to run from the list that appears; then, follow the instructions on the screen. Notes: a. If the server...
Page 22
Diagnostics 13 the system maintains the test-log data while the server is powered on. When you turn off the power to the server, the test log is cleared. Diagnostic error message tables for descriptions of the error messages that might appear when you run the diagnostic programs, see “diagnostic err...
Page 23
14 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, the flash memory of the server consists of a primary page and a backup page. The j38 jumper controls which page is used to start the server. If the bios in the primary page is corrupted, you can use the backup page to start the server; the...
Page 24
Diagnostics 15 danger. If you replace the battery, you must adhere to the following instructions. Caution: when replacing the battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module contain- ing a lithium battery, replace i...
Page 25
16 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 7. Insert the new battery: a. Tilt the battery so that you can insert it into the front of the socket, under the battery clip. B. As you slide it under the battery clip, press the battery down into the socket. 8. Reinstall any adapters tha...
Page 26
Diagnostics 17 in addition, ensure that the environmental specifications for the system are met. See “features and specifications” on page 3. Diagnosing errors to find solutions to problems that have definite symptoms, see “error symptoms” on page 138. If you cannot find the problem there, go to “st...
Page 27
18 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, make sure that the hub and network are operating and that the correct device drivers are loaded. — the ethernet speed 100 mbps light illuminates when the ethernet controller lan speed is 100 mbps. • make sure that you are using the correct...
Page 28
Diagnostics 19 ethernet link status light does not light. Check the following: • make sure that the hub is turned on. • check all connections at the ethernet controller and the hub. • check the cable. A crossover cable is required unless the hub has an x designation. • use another port on the hub. •...
Page 29
20 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, ethernet controller messages the integrated ethernet controller might display messages from the following device drivers: • novell™ netware™ or intranetware server odi • ndis adapter for level 2.01 (os/2) • ndis adapter for level 4.0 (wind...
Page 30
Diagnostics 21 table 2. Novell netware or intranetware odi driver messages for the ethernet controller pcntnw- nw-026 the msm is unable to parse a required custom keyword. Explanation: the user entered an incorrect parameter keyword. Action: reload the driver using the correct keyword. Pcntnw- nw-05...
Page 31
22 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, pcntnw- nw-072 a resource tag is unavailable. Explanation: the driver tried to allocate some resources that were not available. Action: add more memory, or free some memory resources in the server. Then, restart the server. Pcntnw- nw-073 ...
Page 32
Diagnostics 23 pcntnw- nw-086 the driver parameter block is too small. Explanation: the driver parameter block is too small. Action: restart the server. If the problem persists, go to “starting the diagnostic programs” on page 11 to run the diagnostic programs. Pcntnw- nw-087 the media parameter blo...
Page 33
24 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, network driver interface specification 2.01 (os/2) driver messages this section provides explanations of the error messages for the ndis 2.01 (os/2) drivers, and suggested actions to resolve each problem. Pcntnw- nw-127 the local bit in th...
Page 34
Diagnostics 25 table 3. Ndis 2.01 (os/2) driver messages for the ethernet controller pcntnd-1 unable to open the protocol manager. Explanation: the ndis stack is not configured correctly. Action: check and correct the configuration. Pcntnd-6 out of memory while allocating buffers. Explanation: the d...
Page 35
26 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, pcntnd-15 device not found. Explanation: the driver cannot find an ethernet controller in the server. Action: verify that the ethernet controller is enabled. If the ethernet controller is enabled, go to “starting the diagnostic programs” o...
Page 36
Diagnostics 27 ndis 4.0 (windows nt) driver messages this section contains the error messages for the ndis 4.0 drivers. The explanation and recommended action are included with each message. Pcntnd-25 pci scan specified, pci bus not found! Explanation: the driver cannot locate the pci bus. Action: r...
Page 37
28 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, unix messages this section provides descriptions of the ethernet error mes- sages for the sco unix lli driver, and suggested actions to resolve each problem. Permanet server: switching back to primary adapter. Explanation: the primary ethe...
Page 38
Diagnostics 29 pnt0-11 device not found! Explanation: the driver cannot find an ethernet controller. Action: verify that the ethernet controller is enabled. If the ethernet controller is enabled, run the diagnostic programs. Pnt0-12 device failed checksum test! Explanation: the driver cannot find an...
Page 39
30 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, pnt0-19 irq found for pcnet hardware does not match space.C (or pnt.Conf)! Explanation: this is a warning message referring to the interrupt request (irq) that the sunsoft solaris driver found in the system. Action: ignore this message if ...
Page 40
Diagnostics 31 pnt0-24 add_intr_handler failed! Vector already shared at different ipl. Explanation: the interrupt request (irq) that was specified, or the irq that was found, conflicts with other devices in the server. Action: • modify the hardware settings. • run the netconfig program to search fo...
Page 41
32 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 42: Configuring The Server
33 configuring the server the following configuration programs are provided with the server: • configuration/setup utility the configuration/setup utility program is part of the basic input/output system ( bios ) code that comes with the server. You can use this program to configure serial and paral...
Page 43
34 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, choices available from the configuration/setup main menu from the configuration/setup utility main menu, you can select settings that you want to change. The configura- tion/setup utility main menu is similar to the following: notes: 1. Yo...
Page 44
Configuring the server 35 select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full configuration/setup utility main menu. • date and time select this choice to set the system date and time. The system time is in a 24-hour format: h...
Page 45
36 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, select this choice to enable or disable the micro- processor cache. In addition, you can define the microprocessor cache type as write-back (wb) or write-through (wt). Selecting write-back mode will provide the maximum system performance. ...
Page 46
Configuring the server 37 the keyboard and mouse remain locked until you enter the correct password. You can use any combination of up to seven characters (a– z, a–z, and 0–9) for the power-on password. Keep a record of the password in a secure place. If you forget the power- on password, you can re...
Page 47
38 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, • configure/view host adapter settings select this choice to view or change the scsi controller settings. To reset the scsi controller to its default val- ues, press f6; then, follow the instructions that appear on the screen. You can view...
Page 48: Installing Options
39 installing options this chapter provides instructions to help you add options to the server. Expanded view of the netfinity 3500-m20 Þ 1 Ý support bracket Þ 2 Ý air baffle Þ 3 Ý microprocessor Þ 4 Ý terminator card Þ 5 Ý filler panel Þ 6 Ý memory module Þ 7 Ý hard disk drive Þ 8 Ý drive cage Þ 9 ...
Page 49
40 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý microprocessor 2 (u11) Þ 2 Ý microprocessor 1 (u12) Þ 3 Ý pci 5 Þ 4 Ý pci 4 Þ 5 Ý battery Þ 6 Ý pci 3 Þ 7 Ý pci 2 Þ 8 Ý pci 1 Þ 9 Ý dimm 1 Þ 10 Ý dimm 2 Þ 11 Ý dimm 3 Þ 12 Ý dimm 4 Þ 13 Ý voltage regulator module (vrm) system board c...
Page 50
Installing options 41 Þ 1 Ý rear fan Þ 2 Ý microprocessor 2 fan Þ 3 Ý microprocessor 1 fan Þ 4 Ý main power Þ 5 Ý hard disk drive fan Þ 6 Ý front panel Þ 7 Ý i/o fan Þ 8 Ý diskette Þ 9 Ý ide Þ 10 Ý scsi channel.
Page 51
42 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, system board external port connectors the following illustration identifies system-board connectors for external devices. Þ 1 Ý keyboard/mouse Þ 2 Ý usb Þ 3 Ý serial a Þ 4 Ý parallel Þ 5 Ý serial b Þ 6 Ý ethernet Þ 7 Ý video system board s...
Page 52
Installing options 43 Þ 1 Ý switch block Þ 2 Ý flash rom page swap jumper (j38) system board jumper blocks any jumper blocks on the system board that are not shown in the illustration are reserved. For normal operation of the system, no jumpers should be installed on any of the jumper blocks except ...
Page 53
44 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, • make sure that you have an adequate number of prop- erly grounded electrical outlets for the server, monitor, and any other options that you intend to install. • back up all important data before you make changes to disk drives. • for a ...
Page 54
Installing options 45 with the cover removed might damage server compo- nents. Removing the support bracket when working with some options such as hard disk drives, microprocessors, and memory modules you must first remove the support bracket to access the location of the option. Þ 1 Ý support brack...
Page 55
46 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, note: the illustrations in this document might differ slightly from your hardware. The following illustration shows the location of the 33 mhz pci expansion slots on the system board. Þ 1 Ý pci slot 1 32-bit 33 mhz (j29) Þ 2 Ý pci slot 2 3...
Page 56
Installing options 47 note: pci bus a is sometimes referred to as bus 0; pci bus b is sometimes referred to as bus 1. The system scans pci slots 1 through 5 to assign sys- tem resources; then the system starts (boots) the pci devices in the following order, if you have not changed the default boot p...
Page 57
48 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, to install an adapter: attention: when you handle electrostatic discharge-sensi- tive devices (esd), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following web site and searc...
Page 58
Installing options 49 11. Connect any needed cables to the adapter. Attention: route cables so that they do not block the flow of air from the fans. The following illustration shows the rerouting of the scsi cable. If you install a serveraid adapter and intend to use it with internal drives, remove ...
Page 59
50 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý bay a Þ 2 Ý bay b Þ 3 Ý bay c Þ 4 Ý bay d Þ 5 Ý bay e Þ 6 Ý bay f Þ 7 Ý bay g to remove or install a drive, you must turn off the server first. Diskette drives, tape drives, and cd-rom drives are remov- able media drives. You can ins...
Page 60
Installing options 51 • bay c is for a 3.5-inch slim-high removable-media drive or a scsi hard disk drive. Note: the electromagnetic interference (emi) integrity and cooling of the server are both protected by having bays a through d covered or occupied. When you install a drive, save the filler pan...
Page 61
52 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý emi shield Þ 2 Ý filler panel to install a drive in bay a, b, c, or d: 1. Read the information in “preinstallation steps (all bays)” on page 51. 2. Turn off the server and peripheral devices. 3. Unplug the server. 4. Remove the side ...
Page 62
Installing options 53 11. If the drive is an ide device, plug one connector of the ide cable into the back of the drive and the other end of the cable into the ide connector on the system board. If the drive is a scsi device, plug one connector of the scsi cable into the back of the drive and make s...
Page 63
54 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, b. If the server has a hard disk drive installed in the drive cage, disconnect the cables from the rear of the drive. C. Carefully pull the drive cage out of the server. 7. Remove the plastic bag containing the drive screws from the outsid...
Page 64
Installing options 55 Þ 1 Ý dimm connector 4 Þ 2 Ý dimm connector 3 Þ 3 Ý dimm connector 2 Þ 4 Ý dimm connector 1 Þ 5 Ý dimm 2 Þ 6 Ý dimm 1 before you begin: • review “before you begin” on page 43. • read the documentation that comes with the option. To install a dimm: attention: when you handle ele...
Page 65
56 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, b. Insert the dimm into the connector by pressing on one edge of the dimm and then on the other edge of the dimm. Be sure to press straight into the connector. Be sure that the retaining clips snap into the closed positions. C. Make sure t...
Page 66
Installing options 57 Þ 1 Ý microprocessor 2 connector Þ 2 Ý microprocessor 1 Þ 3 Ý vrm Þ 4 Ý microprocessor orientation indicator Þ 5 Ý heatsink retainer Þ 6 Ý heatsink Þ 7 Ý microprocessor 2 Þ 8 Ý terminator card to install an additional microprocessor: note: review the information in “before you ...
Page 67
58 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, face on the server; then, remove the microproces- sor from the package. B. Orient the microprocessor over the microproces- sor connector as shown in the following illustra- tion. Carefully press the microprocessor into the connector. Þ 1 Ý...
Page 68
Installing options 59 9. Install the voltage regulator module (vrm) included in the microprocessor kit. Attention: use of other vrms might cause the server to overheat. A. Center the vrm over the vrm connector. Make sure that the vrm is oriented and aligned cor- rectly. B. Press the vrm into the con...
Page 69
60 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, c. Discard the used heatsink. 5. Lift up the release lever and remove the microproces- sor from the connector. Store the microprocessor in a static-protective bag for possible future use. 6. If you are installing a new microprocessor, go t...
Page 70
Installing options 61 1. Clear any cables that might impede the replacement of the cover. 2. Install the side cover by placing it into position and slid- ing it to the rear position as shown. Make sure the cover is latched into position. 3. Lock the cover. 4. Make sure the stabilizing feet are rotat...
Page 71
62 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý power cord connector Þ 2 Ý mouse Þ 3 Ý keyboard Þ 4 Ý usb 1 Þ 5 Ý usb 2 Þ 6 Ý serial a Þ 7 Ý parallel Þ 8 Ý serial b Þ 9 Ý ethernet Þ 10 Ý video input/output ports this section provides information about the input/output (i/o) ports ...
Page 72
Installing options 63 • one keyboard port • one auxiliary pointing device (mouse) port • two serial ports • two universal serial bus (usb) ports • one ethernet port parallel port the server has one parallel port. This port supports three standard institute of electrical and electronics engineers (ie...
Page 73
64 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, video port the server comes with an integrated super video graphics array (svga) video controller. This controller is not remov- able, but you can disable it by installing a pci video adapter. Note: if you install a pci video adapter, the ...
Page 74
Installing options 65 keyboard port there is one keyboard port on the rear of the server. Note: if you attach a standard (non-usb) keyboard to the keyboard connector, the usb ports and devices will be disabled during the power-on self-test (post). The following table shows the pin-number assignments...
Page 75
66 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, scsi port the server has an integrated dual-channel small computer system interface (scsi) controller. This controller supports an ultra160 scsi internal channel. This channel supports up to 15 scsi devices. In addition, this controller us...
Page 76
Installing options 67 scsi connector pin-number assignments the following table shows the pin-number assignments for the 68-pin scsi connectors. Serial ports the server has two standard serial ports: serial port a and serial port b. Table 11. 68-pin scsi connector pin-number assignments pin signal p...
Page 77
68 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, some application programs require specific ports, and some modems function properly only at certain communication port addresses. You might need to use the configura- tion/setup utility program to change communication port address assignme...
Page 78
Installing options 69 usb cables and hubs you need a 4-pin cable to connect devices to usb 1 or usb 2. If you plan to attach more than two usb devices, you must use a hub to connect the devices. The hub provides multiple connectors for attaching additional external usb devices. Usb technology provid...
Page 79
70 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, failover for redundant ethernet the ibm netfinity 10/100 ethernet adapter or the ibm 10/100 ethernet pci family of adapters are optional redun- dant network interface cards (nic adapter) that you can install in the server. If you install t...
Page 80
Installing options 71 for prioritizing traffic: ieee 802.1p tagging and high priority queue. Ieee 802.1p is a new ieee standard for tagging, or adding additional bytes of information to packets with different prior- ity levels. Packets are tagged with 4 additional bytes, which increase the packet si...
Page 81
72 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, to assign hpq, you can specify it using priority packet when you create or assign a filter. To effectively use hpq tagging, the adapter cannot be assigned to an adapter team. Virtual lan mode: a virtual lan (vlan) is a logical grouping of ...
Page 82
Installing options 73 ethernet port connector the following table shows the pin-number assignments for the ethernet port connector. These assignments apply to both 10base-t and 100base-tx devices. Þ 1 Ý ethernet speed 100 mbps led Þ 2 Ý ethernet link status led table 14. Ethernet rj-45 connector pin...
Page 83
74 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 84: Netfinity Manager
75 netfinity manager netfinity manager provides powerful hardware systems- management capabilities, including access to all systems on the network that are running netfinity manager or client ser- vices for netfinity manager. In addition to all standard client services for netfinity manager function...
Page 85
76 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, the copy of netfinity manager that is included with server- guide entitles you to one netfinity manager installation. You are also entitled to additional installations of client services for netfinity manager, which can be installed on oth...
Page 86
Netfinity manager 77 ager installation instructions, see the documentation listed in “getting more information about netfinity man- ager” on page 106. 2. This section provides installation instructions for all operating systems supported by netfinity manager. However, not all operating systems descr...
Page 87
78 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, note: systems using netfinity manager with microsoft sna server cannot communicate with systems that run the microsoft sna server client. Netfinity manager supports only server-to-server communications between systems that run microsoft sn...
Page 88
Netfinity manager 79 note: serial connection control will not function on sys- tems that do not have a properly installed and config- ured modem. Netfinity manager for windows nt system requirements the minimum system requirements for netfinity manager for windows nt are: • microsoft windows nt vers...
Page 89
80 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, starting the netfinity manager installation program for instructions on installing client services for netfinity manager, see the documentation listed in “getting more information about netfinity manager” on page 106. To start the netfinit...
Page 90
Netfinity manager 81 4. Choose a drive and directory from which the netfinity manager program files will be copied. Type in the directory to install from field the drive and directory name where the netfinity manager program files are located. The default is the drive and directory from which the ne...
Page 91
82 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, and the dynamic connection man- ager service see the advanced sys- tem management information section of this server library. • capacity manager click capacity management to install the capac- ity management service on this system. Capacit...
Page 92
Netfinity manager 83 • power on error detect • predictive failure analysis® (requires pfa- enabled hard disk drive) • process manager • raid manager (requires raid adapter) • remote session • remote system manager • remote workstation control • screen view • security manager • serial connection cont...
Page 93
84 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, follow these steps to continue configuring the system: a. Enter a system name. Enter a name for the system in the system name field. This name will help other netfinity manager users identify the system on the network. B. Select a network ...
Page 94
Netfinity manager 85 using the serial connection control service to access the system. C. Enable the network driver. When all required information has been entered, click the driver enabled check box to activate the driver on startup. If the system supports multiple network interfaces, add additiona...
Page 95
86 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, enabled and a remote user attempts to use one of these services on your system, a win- dow will pop up on your desktop alerting you that a remote user is attempting to use the remote workstation control or screen view service and asking wh...
Page 96
Netfinity manager 87 click either yes or no. Note: these changes must be made to the system configuration for netfinity manager to run cor- rectly. • if you click yes the installation program automati- cally makes the necessary changes to the system configuration. • if you click no the commands are ...
Page 97
88 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, system requirements netfinity manager db2 database export is supported on systems running netfinity manager for os/2, netfinity man- ager for windows 95, netfinity manager for windows 98, and netfinity manager for windows nt. For more info...
Page 98
Netfinity manager 89 activating the database the following information describes how to connect, bind, and grant privileges to the database. 1. Connecting to the database a. Start a db2 command window. B. Type the following command: db2 connect to databasename where databasename is the name of the d...
Page 99
90 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, finity database table names can be found in the netfinity user’s guide (appendix h: netfinity rela- tional database tables). Note: the netfinity database administration tool can also be used to grant or revoke privileges. • userid is the u...
Page 100
Netfinity manager 91 note: use public or authorize only a specific id or group name. Netfinity manager update programs use the db2sqlc0 package and do not require specific table privileges. To revoke privileges, substitute revoke for grant in the command line. To configure netfinity manager to disco...
Page 101
92 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, instructions on installing the lotus notes database template and enabling the netfinity manager to export to the lotus notes database follow. System requirements the minimum requirements for netfinity manager to export data to a lotus note...
Page 102
Netfinity manager 93 once the lotus notes database is installed, enable netfinity manager systems to export to the lotus notes server. • if the netfinity manager system is running netfinity manager for os/2, ensure that the lotus notes directo- ries are included in the config.Sys file libpath, path,...
Page 103
94 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, — odbc support for one or more of the following database management systems (dbms): – ibm db2 – microsoft sql server • windows 95, with: — odbc — odbc support for one or more of the following database management systems: – ibm db2 – micros...
Page 104
Netfinity manager 95 c. Click automatic in the startup type button group. D. Click this account in the log on as field group. Enter in the this account field the user name of the account that made this database an odbc source. E. Click ok. Note: if the event scheduler or alert manager will be used t...
Page 105
96 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 3. To create the netfinity manager table groups within the database, click create and then click ok to open the database server window. The following table actions are also available: • delete to remove the netfinity manager table groups f...
Page 106
Netfinity manager 97 supported and certified databases the following tables show databases and operating systems that are certified for use with this release of netfinity man- ager. Table 15. Supported netfinity databases for windows. Reference by operating system and database client version. Produc...
Page 107
98 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, oracle version 8.0 yes, oracle driver version 8.0.3.0.0 no yes, oracle driver version 8.0.3.0.0 sybase sql version 11.0 yes, sybase driver version 10.0.3t4 yes, sybase driver version 10.0.3t4 yes, sybase driver version 10.0.3t4 note: the a...
Page 108
Netfinity manager 99 starting netfinity manager to start netfinity manager: 1. Open the netfinity manager folder or program group. During installation of netfinity manager, a netfinity manager folder (os/2, windows 95, or windows nt 4.0 only) or a netfinity manager program group (win- dows nt 3.51 o...
Page 109
100 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, information on database administration, see "odbc database support" in netfinity manager quick beginnings . 2. Start the netfinity service manager. To start the netfinity service manager, double-click the netfinity service manager object....
Page 110
Netfinity manager 101 • raid manager (requires a raid hard disk drive sub- system) • system partition access (requires a built-in system partition) • update connector manager (available only on systems running windows nt 4.0 or later) brief descriptions of each of the netfinity manager services foll...
Page 111
102 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, critical file monitor critical file monitor can warn you whenever critical system files on the system are deleted or altered. Critical file moni- tor makes it simple to generate netfinity alerts when an important system file (such as the ...
Page 112
Netfinity manager 103 disk (raid) adapters and arrays without requiring the raid system to be taken offline to perform maintenance. Use the raid manager to gather data about the system raid array and raid adapter, rebuild failing drives, add (or remove) logical drives, perform data integrity tests, ...
Page 113
104 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, service configuration manager service configuration manager can save the configuration of a netfinity manager service from a selected system to a service configuration file (scf). Once created, scf files can be used by event scheduler to ...
Page 114
Netfinity manager 105 system profile the system profile provides a convenient notebook of perti- nent data about a particular user or system. It features many predefined fields for extensive user-specific data, including name, address, office number and location, and phone number. System profile als...
Page 115
106 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, where x is the number of seconds that you want the netfinity manager network interface to wait before starting. 6. Close the netfinity manager network interface set- tings notebook. With the wait parameter set to x , whenever you start yo...
Page 116
Netfinity manager 107 nfmgrcr.Pdf netfinity manager command reference detailed information on netfinity manager command line functions. Nfcsvcqb.Pdf client services for netfinity manager quick beginnings installation and setup information for client services for netfinity manager. Nfsvcug.Pdf client...
Page 117
108 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, installation options this appendix describes methods for performing automated installations of netfinity manager and creating customized netfinity manager installations. Automated installation if the system has a cid-enabled (cid stands f...
Page 118
Netfinity manager 109 gram command-line parameters. The netfinity manager installation program supports the following command-line parameters: /r: drive+path+filename specifies the drive, path, and file name of the response file. See the netfbase.Rsp file (located in the direc- tory in which netfini...
Page 119
110 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, for example: ;ibm sysmgt install script, version 2 (do not remove this comment line) netfinity manager installation [manager 16900] advanced system management support [servproc 450] capacity manager enhancement [capmgt 5600] remote workst...
Page 120
Netfinity manager 111 most cases, it should be the reserved string "null." the easiest way to customize an installation is to simply put a semicolon in front of any service that you want to remove from the installation. To add a line item in a specific section, add all the necessary item information...
Page 121
112 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 122
113 fru information (service only) field replacement units (frus) should be replaced by qualified service personnel only. Top cover before you begin: • read “safety information” on page 155. • review the information in “before you begin” on page 43. Þ 1 Ý top cover to remove the top cover, do the fo...
Page 123
114 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, bezel assembly before you begin: • read “safety information” on page 155. • review the information in “before you begin” on page 43. Þ 1 Ý tab Þ 2 Ý bezel assembly to remove the bezel assembly, do the following: 1. Power-off the server, i...
Page 124
Fru information (service only) 115 Þ 1 Ý nameplate Þ 2 Ý bezel assembly to remove the nameplate, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the side cover (see “removing the side cover” on page 44). 4. Remove the bezel assembly (see “bezel assembly” on pa...
Page 125
116 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý chassis Þ 2 Ý main bezel to remove the main bezel, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the top cover by gently prying up the tabs on the left side. 4. Remove the bezel assembly (se...
Page 126
Fru information (service only) 117 10. Using a screwdriver, gently pry the top of the bezel away from the server. 11. Slide the main bezel down and gently pull away from the server. 12. To reinstall the bezel: a. Align the prongs in the main bezel with the notches on the front of the server. Note: i...
Page 127
118 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý screws Þ 2 Ý power/led card to remove the power/led card, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the top cover (see “top cover” on page 113). 4. Pull the power/led cable toward the ri...
Page 128
Fru information (service only) 119 Þ 1 Ý release tabs Þ 2 Ý card guide to remove the card guide, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the left-side cover (see “removing the side cover” on page 44. 4. Turn the server onto its right side so that the o...
Page 129
120 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý rubber extensions Þ 2 Ý 92 mm fan assembly to remove the 92mm fan assembly, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the left-side cover (see “removing the side cover” on page 44. 4. Tu...
Page 130
Fru information (service only) 121 b. Gently push the two release tabs through the notches. 12. Reconnect the cables. 13. Replace adapters. Fan assembly, rear before you begin: • read “safety information” on page 155. • review the information in “before you begin” on page 43. Note: this illustration...
Page 131
122 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 7. Use side cutters to sever the four rubber extensions on the outside of the server. 8. Gently pry the fan away from the server and lift it up and out. 9. To install the new fan assembly, place the fan in posi- tion at the rear of the se...
Page 132
Fru information (service only) 123 3. Remove the left-side cover (see “removing the side cover” on page 44. 4. Turn the server onto its right side so that the open left side is facing up. Note: rotate the feet in toward the server so they do not detach due to the weight of the server. 5. Remove the ...
Page 133
124 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, Þ 1 Ý screws Þ 2 Ý floppy disk drive to remove the floppy disk drive, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the left-side cover (see “removing the side cover” on page 44). 4. Turn the serv...
Page 134
Fru information (service only) 125 note: this illustration depicts the server in the upright posi- tion. It is recommended that the server be placed on its left side before performing this service procedure. Þ 1 Ý screws Þ 2 Ý cd-rom drive to remove the cd-rom drive, do the following: 1. Power-off t...
Page 135
126 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, power supply before you begin: • read “safety information” on page 155. • review the information in “before you begin” on page 43. Note: this illustration depicts the server in the upright posi- tion. It is recommended that the server be ...
Page 136
Fru information (service only) 127 6. Remove all cables. 7. Remove screws and lift power supply out of the server. Planar with heatsinks before you begin: • read “safety information” on page 155. • review the information in “before you begin” on page 43. Note: this illustration depicts the server in...
Page 137
128 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 6. Remove the hard disk drive cage (see “installing a hard disk drive in bays e, f, or g” on page 53). 7. Remove the adapter cards and place them on a static- protected surface (see “working with adapters” on page 45). 8. Remove the memor...
Page 138: Symptom-to-Fru Index
129 symptom-to-fru index this index supports netfinity 3500-m20 – type 8657 serv- ers. Notes: 1. Check the configuration before you replace a fru. Configuration problems can cause false errors and symptoms. 2. The default configuration can be loaded by starting the system and then pressing the reset...
Page 139
130 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 1-2-1 (programmable interval timer failed) 1. System board 1-2-2 (dma initialization failed) 1. System board 1-2-3 (dma page register write/read failed) 1. System board 1-2-4 (ram refresh verification failed) 1. Dimm 2. System board 1-3-1...
Page 140
Symptom-to-fru index 131 2-2-3 (cmos power failure and checksum checks failed) 1. Battery 2. System board 2-2-4 (cmos configuration info validation failed) 1. Battery 2. System board 2-3-1 (screen initialization failed) 1. Jumper on j8 2. System board 2-3-2 (screen memory failed) 1. System board 2-3...
Page 141
132 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 3-2-3 (math coprocessor failed) 1. Optional processor (if installed) 2. Processor 3. System board 3-2-4 (failure comparing cmos memory size against actual) 1. Dimm 2. Battery 3. System board 3-3-1 (memory size mismatch occurred, see "memo...
Page 142
Symptom-to-fru index 133 no beep symptoms diagnostic error codes note: in the following error codes, if xxx is 000 , 195 , or 197 do not replace a fru. The description for these error codes are: 000 the test passed. 195 the esc key was pressed to abort the test. 197 this is a warning error and may n...
Page 143
134 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 001-250-000 (failed system board ecc) 1. System board 001-250-001 (failed system board ecc) 1. System board 005-xxx-000 (failed video test) 1. Video adapter (if installed) 2. System board 011-xxx-000 (failed com1 serial port test) 1. Syst...
Page 144
Symptom-to-fru index 135 035-xxx-s99 (failed raid test on pci slot s. S = number of failing pci slot. Check system error log before replacing a fru.) 1. Adapter 2. Scsi backplane 3. Cable 035-xxx-snn (check system error log before replacing a fru. S = number of failing pci slot; nn = scsi id of fail...
Page 145
136 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 202-xxx-001 (failed system cache test) 1. Microprocessor cpu 1 202-xxx-002 (failed system cache test) 1. Microprocessor cpu 2 206-xxx-000 (failed diskette drive test) 1. Cable 2. Diskette drive 3. System board 215-xxx-000 (failed ide cd- ...
Page 146
Symptom-to-fru index 137 217-xxx-003 (failed bios fixed disk test) note: if raid is configured, the fixed disk number refers to the raid logical array. 1. Fixed disk 4 217-xxx-004 (failed bios fixed disk test) note: if raid is configured, the fixed disk number refers to the raid logical array. 1. Fi...
Page 147
138 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, error symptoms 301-xxx-000 (failed keyboard test) 1. Keyboard 405-xxx-000 (failed ethernet test on controller on the system board) 1. Verify that ethernet is not disabled in bios. 2. System board 405-xxx-00n (failed ethernet test on adapt...
Page 148
Symptom-to-fru index 139 cd-rom drive cable is not plugged in. 1. Make sure cd-rom drive cable is plugged in. Diskette drive in- use light stays on, or the system bypasses the diskette drive, or the diskette drive does not work. 1. If there is a diskette in the drive, verify that: a. The diskette dr...
Page 149
140 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, setup action netfinity setup and installation cd won’t start. • be sure the server is supported; all netfinity servers with a startable (bootable) cd-rom drive are supported. • if the startup (boot) sequence settings have been altered, be...
Page 150
Symptom-to-fru index 141 post error codes in the following error codes, x can be any number or letter. Serveraid program cannot view all installed drives - or - cannot install nos. • be sure there are no duplicate scsi ids or irq assignments. • be sure that the hard disk drive is connected properly....
Page 151
142 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 101, 102, 106 (system and microprocessor error) 1. System board 111 (channel check error) 1. Failing adapter 2. Dimm 3. System board 114 (adapter read-only memory error) 1. Failing adapter 2. Run diagnostics 129 (internal cache error) 1. ...
Page 152
Symptom-to-fru index 143 176, 177, 178 (security hardware error) 1. Run configuration/setup 2. System board 184 (power-on password corrupted) 1. Run configuration/setup 2. System board 185 (drive startup sequence information corrupted) 1. Run configuration/setup 2. System board 186 (security hardwar...
Page 153
144 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 301 (keyboard or keyboard controller error) 1. Keyboard 2. System board 303 (keyboard controller error) 1. System board 2. Keyboard 602 (invalid diskette boot record) 1. Diskette 2. Diskette drive 3. Cable 4. System board 604 (diskette dr...
Page 154
Symptom-to-fru index 145 1962 (drive does not contain a valid boot sector) 1. Verify a bootable operating system is installed. 2. If raid system, refer to the hardware maintenance manual for the specific raid adapter. 3. Run diagnostics 4. Hard disk drive 5. Cable 6. Scsi backplane 7. System board 2...
Page 155
146 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, 00180100 (no room for pci option rom) 1. Run configuration/setup 2. Failing adapter 3. System board 00180200 (no more i/o space available for pci adapter) 1. Run configuration/setup 2. Failing adapter 3. System board 00180300 (no more mem...
Page 156
Symptom-to-fru index 147 serveraid for serveraid error codes and procedures, refer to the hardware maintenance manual for the particular raid adapter in the system being serviced. Undetermined problems you are here because the diagnostic tests did not identify the failure, the devices list is incorr...
Page 157
148 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, • any external devices • surge suppressor device (on the computer) • modem, printer, mouse, or non-ibm devices • each adapter • drives • memory-modules (minimum requirement = one 128 mb dimm) note: minimum operating requirements are: a. 1...
Page 158: Parts Listing
149 parts listing 1 2 3 4 5 6 7 8 9 10 11 12 1 3 14 15 16 17 18 19 20 21 22 23.
Page 159
150 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, system index system (netfinity 3500-m20 – type 8657) models 21y, 22y, 31y, 32y, 41y, 42y fru no. 1 handle/cap assembly (models 21y, 22y, 31y, 32y, 41y, 42y) 02k2865 2 main bezel (models 21y, 22y, 31y, 32y, 41y, 42y) 10l5596 3 40x cd-rom d...
Page 160
Parts listing 151 14 92mm fan assembly (models 21y, 22y, 31y, 32y, 41y, 42y) 02k2861 15 card guide (models 21y, 22y, 31y, 32y, 41y, 42y) 10l5592 16 access cover (models 21y, 22y, 31y, 32y, 41y, 42y) 12j5546 17 chassis bracket (models 21y, 22y, 31y, 32y, 41y, 42y) 37l2358 18 air baffle (models 21y, 2...
Page 161
152 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, keyboards power cord (models 21y, 22y, 31y, 32y, 41y, 42y) 6952301 keyboard fru no. Us english 37l2551 french canadian 37l2552 la spanish 37l2553 arabic 37l2555 belgium/french 37l2556 belgium/uk 37l2557 bulgarian 37l2558 czech 37l2559 dan...
Page 162
Parts listing 153 power cords power cord fru no. China (prc) 01k9851 japan 01k9853 thailand 12j5120 israel 12j5122 bangladesh, burma, india, pakistan, south africa, sri lanka 12j5124 chile, ethiopia, italy, libya, somalia 12j5126 argentina, australia, new zealand, papua new guinea, paraguay, uruguay...
Page 163
154 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 164: Related Service Information
155 related service information note: the service procedures are designed to help you iso- late problems. They are written with the assumption that you have model-specific training on all comput- ers, or that are familiar with the computers, functions, terminology, and service information provided i...
Page 165
156 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, • wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using sol- vents, or working in any other conditions that might be hazardous to your eyes. • after service, reinstall all safety shields, ...
Page 166
Related service information 157 — ensure that another person, familiar with the power-off controls, is near you. Remember: another person must be there to switch off the power, if necessary. — use only one hand when working with powered- on electrical equipment; keep the other hand in your pocket or...
Page 167
158 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazar...
Page 168
Related service information 159 notes: 1. Use product-specific esd procedures when they exceed the requirements noted here. 2. Make sure that the esd protective devices you use have been certified (iso 9000) as fully effective. When handling esd-sensitive parts: • keep the parts in protective packag...
Page 169
160 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, important: all caution and danger statements in this net- finity server library begin with a number. This number is used to cross reference an english caution or danger statement with translated versions of the caution or danger statement...
Page 170
Related service information 161 • statement 2 caution: when replacing the lithium battery, use only ibm part number 33f8354 or an equivalent type battery recom- mended by the manufacturer. If your system has a mod- ule containing a lithium battery, replace it only with the same module type made by t...
Page 171
162 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, danger some laser products contain an embedded class 3a or class 3b laser diode. Note the following: laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the be...
Page 172
Related service information 163 • statement 10 caution: do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices. 1 2.
Page 173
164 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, importante: todas as instruções de cuidado e perigo da netfinity server library começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas ...
Page 174
Related service information 165 instrução 2 cuidado: ao substituir a bateria de lítio, utilize apenas uma bateria ibm, número de peça 33f8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substi- tua-o apenas pelo mesmo ...
Page 175
166 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, • não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada no inte- rior do dispositivo pode ser consertada. • a utilização de controles ou ajuste...
Page 176
Related service information 167 cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica. Cuidado: instrução 10 cuidado: não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobr...
Page 177
168 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 178
Related service information 169.
Page 179
170 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 180
Related service information 171.
Page 181
172 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 182
Related service information 173.
Page 183
174 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 184
Related service information 175.
Page 185
176 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, important: toutes les consignes attention et danger indiquées dans la bibliothèque netfinity server sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la prése...
Page 186
Related service information 177 notice n° 2 attention: remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence ibm - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module conte- nant une pile au lithium, vous...
Page 187
178 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: • n'ouvrez pas ces produits pour éviter une exposi- tion directe au rayon laser. Vous ne pouvez effec- tuer aucune opération de maintenance ...
Page 188
Related service information 179 le bouton de mise sous tension/hors tension de l'unité et l'interrupteur d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant électrique à l'intérieur de la machine. Il se peut que votre unité dispose de plu- sieurs cordons d'alimentation. Pour is...
Page 189
180 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, wichtig: alle sicherheitshinweise in dieser netfinity server-bibliothek beginnen mit einer nummer. Diese nummer verweist auf einen englischen sicherheitshinweis mit den übersetzten versionen dieses hinweises in diesem abschnitt. Wenn z. B...
Page 190
Related service information 181 hinweis 2 achtung: eine verbrauchte batterie nur durch eine batterie mit der ibm teilenummer 33f8354 oder durch eine vom hersteller empfohlene batterie ersetzen. Wenn ihr system ein modul mit einer lithium-batterie enthält, ersetzen sie es immer mit dem selben modulty...
Page 191
182 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, • das entfernen der abdeckungen des cd-rom-lauf- werks kann zu gefährlicher laserstrahlung führen. Es befinden sich keine teile innerhalb des cd-rom-lauf- werks, die vom benutzer gewartet werden müssen. Die verkleidung des cd-rom-laufwerk...
Page 192
Related service information 183 mit dem betriebsspannungsschalter an der vorderseite des servers und dem betriebsspannungsschalter am netzteil wird die stromversorgung für den server nicht unterbro- chen. Der server könnte auch mehr als ein netzkabel auf- weisen. Um die gesamte stromversorgung des s...
Page 193
184 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, importante: tutti gli avvisi di attenzione e di pericolo riportati nella pubbli- cazione netfinity server library iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le ...
Page 194
Related service information 185 avviso 2 attenzione: quando si sostituisce la batteria al litio, utilizzare solo una batteria ibm con numero parte 33f8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo con- tene...
Page 195
186 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, oni laser pericolose. All'interno delle unità non vi sono parti su cui effettuare l'assistenza tecnica. • l'utilizzo di controlli, regolazioni o l'esecuzione di pro- cedure non descritti nel presente manuale possono provocare l'esposizion...
Page 196
Related service information 187 disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall'unità, accertarsi che tutti i cavi di ali- mentazione siano scollegati dalla sorgente di alimentazione. Avviso 10 attenzione: non poggiare oggetti che pesano più di 82 kg sulla par...
Page 197
188 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 198
Related service information 189.
Page 199
190 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 200
Related service information 191 importante: todas las declaraciones de precauciín de esta biblioteca del servidor netfinity empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las ver- siones traducidas que de...
Page 201
192 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, declaración 2 precauciÓn: cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33f8354 de ibm o cualquier tipo de bat- ería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene ...
Page 202
Related service information 193 • no retire las cubiertas. Si retira las cubiertas del pro- ducto láser, puede quedar expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento. • el uso de controles o ajustes o la realizaciín de proced- imiento...
Page 203
194 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, el botín de control de alimentaciín del dispositivo y el inter- ruptor de alimentaciín de la fuente de alimentaciín no apa- gan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cabl...
Page 204
Related service information 195 send us your comments! We want to know your opinion about this manual (part num- ber 19k2480). Your input will help us to improve our publi- cations. Please photocopy this survey, complete it, and then fax it to ibm hmm survey at 919-543-8167 (usa). Name: ____________...
Page 205
196 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y, problem determination tips due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requestin...
Page 206
Related service information 197 legally protectable rights, any functionally equivalent prod- uct, program, or service may be used instead of the ibm product, program, or service. The evaluation and verifica- tion of operation in conjunction with other products, except those expressly designated by ...
Page 207
198 netfinity 3500-m20 – type 8657 models 21y, 22y, 31y, 32y,.
Page 209
Ibm part number: s19k-2480-00 printed in the united states of america on recycled paper containing 10& recovered post-consumer fiber. 19k2480 *0719k2480* s 1 9 k -2 48 0- 0 0
Page 210
Ibm s19k-2480-00