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IBM 847620U - Netfinity 3000 - 20U Hardware Maintenance Manual

Manual is about: Hardware Maintenance Manual

Summary of 847620U - Netfinity 3000 - 20U

  • Page 1

    This manual supports the following models: 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x, 30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u s10l-9798-05 ibm netfinity servers ibm netfinity 3000 - type 8476 hardware maintenance manual marc...

  • Page 3

    S10l-9798-05 ibm netfinity servers ibm netfinity 3000 - type 8476 hardware maintenance manual march 2000 we want your comments! (please see page 256) ibm.

  • Page 4

    Note before using this information and the product it supports, be sure to read the general information under “notices” in the manual. Sixth edition (march 2000) the following paragraph does not apply to the united kingdom or any country where such provisions are inconsistent with local law: interna...

  • Page 5

    About this supplement this supplement contains diagnostic information, symptom-to-fru indexes, service information, error codes, error messages, and configuration information for the netfinity 3000 - type 8476. Important this manual is intended for trained servicers who are familiar with ibm pc serv...

  • Page 6

    Lesen sie alle sicherheitshinweise, bevor sie eine anweisung ausführen. Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Online suppo...

  • Page 7

    Contents about this supplement . . . . . . . . . . . . . . . Iii important safety information . . . . . . . . . . Iii online support . . . . . . . . . . . . . . . . . Iv ibm netfinity 3000 - type 8476 . . . . . . . . . . 1 general checkout . . . . . . . . . . . . . . . . . 4 diagnostics . . . . . . ...

  • Page 8

    Vi netfinity server hmm.

  • Page 9

    Ibm netfinity 3000 - type 8476 general checkout . . . . . . . . . . . . . . . . . 4 diagnostics . . . . . . . . . . . . . . . . . . . . 6 diagnostic test programs . . . . . . . . . . . . 7 power-on self-test (post) . . . . . . . . . . . 8 post beep codes . . . . . . . . . . . . . . . 9 error message...

  • Page 10

    Diagnostic leds . . . . . . . . . . . . 41 erasing lost or forgotten passwords . . . . . . . 42 power supply . . . . . . . . . . . . . . . . . 45 rom operation mode switch setting . . . . . . . 47 scsiselect utility program . . . . . . . . . . . 49 starting the scsiselect utility program . . . . 49 ...

  • Page 11

    Installing drives in the permanently mounted drive cage . . . . . . . . . 108 removing drives in the permanently mounted drive cage . . . . . . . . . 112 removing the removable drive cage . . 114 installing a drive in the removable drive cage . . . . . . . . . . . . . . . . 116 working with drives i...

  • Page 12

    General checkout this general checkout procedure is for netfinity 3000 - type 8476 servers. Attention the drives in the system you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data...

  • Page 13

    Notes 1. For systems that are part of a shared dasd cluster, run one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the dasd diagnostic tests. 2. Before replacing any frus, ensure the latest level of bios is installed on the system. A down-level bios might c...

  • Page 14

    (continued) 004 (continued) did you receive the correct responses? Yes no 005 go to the “symptom-to-fru index” on page 160. 006 are all installed devices in the server highlighted on the module test menu or hardware configuration report? Yes no 007 the missing device may be defective. 008 run the ad...

  • Page 15

    Diagnostic test programs ibm provides programs that you can run to diagnose hardware and some software problems. Several utility programs that provide helpful information about the server are also included. One of these programs provides the user interface for running these diagnostic and utility pr...

  • Page 16

    Power-on self-test (post) when you power-on the server, it performs a series of tests to check the operation of server components and some options. This series of tests is called the power-on self-test, or post. Post does the following: checks the operation of some basic system board operations chec...

  • Page 17

    Post beep codes if power-on status is set to [enabled], post also generates beep codes to indicate successful completion or the detection of an error. The startup of the operating system or application program indicates successful completion of post. More than one beep indicates that post detected a...

  • Page 18

    Software-generated error messages : these messages occur if a problem or conflict is found by an application program, the operating system, or both. Error messages for operating-system and other software problems are generally text messages, but they also can be numeric messages. For information abo...

  • Page 19

    Running the diagnostic test programs note see “diagnostic test programs” on page 7 for a description of the diagnostic programs that come with the server. Attention do not discard the enhanced diagnostics diskette. Store it in a safe place for later use. Make a backup copy of the ibm enhanced diagno...

  • Page 20

    The first error message, the other error messages probably will not appear on the screen the next time that you power-on the server.) 2. If you have set a power-on password and have the password prompt set to on or dual, a password prompt appears. If you have set both power-on and administrator pass...

  • Page 21

    For a menu item. (note that each menu item has a help screen. To view the help screen, select the menu item; then, press f1.) c. When you have finished viewing and changing settings, press esc to return to the configuration/setup utility program menu. D. Before you exit from the program, select save...

  • Page 22

    Viewing the test log errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, do the following from any test category screen: press f3 to activate the log file press f3 again to save the file to diskette...

  • Page 23

    Features the features in the server vary according to the model. The following is a summary of the features that are available with the netfinity 3000 - type 8476 microprocessor intel pentium ii microprocessor with mmx technology 66 mhz or 100 mhz front side bus (fsb) 16 kb of level-1 cache memory 5...

  • Page 24

    Side cover lock unattended start mode scsi features 16-bit ultrascsi adapter – one external connector – one internal connector four bays available for internal scsi hard disk drives power supply 330 watts auto-sensing function built-in overload and surge protection integrated functions voltage regul...

  • Page 25

    Additional service information the following additional service information supports netfinity 3000 - type 8476 server. “configuration overview” on page 18. “configuration conflicts” on page 20. “configuration/setup utility program” on page 21. “configuration/setup utility program menus” on page 24....

  • Page 26

    Configuration overview you play a key role in how the server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration. The steps required to configure the server depend on the number and types of devices and prog...

  • Page 27

    Helps you to determine the steps required for installation and configuration. The following actions are typically, but not always, required to configure the server. 1. Run the configuration/setup utility program and record the current configuration settings. See “configuration/setup utility program”...

  • Page 28

    Configuration conflicts the resources used by the server consist of irqs, dma, i/o port addresses, and memory. This information is useful when a resource configuration conflict occurs. Conflicts in the configuration occur if: a device that you installed requires the same resource as another device. ...

  • Page 29

    Conflict occurs, and the device will remain deactivated by the configuration program. 4. Change system board jumpers or switches. Then, refer to the system board diagram inside the server. 5. Remove the device or adapter. Some configurations are not supported. If you must remove an adapter, see “ins...

  • Page 30

    Utility program (see “scsiselect utility program” on page 49). Review the information that comes with the option before making changes. When you restart the server for the first time after working with most options, a message appears, indicating that a configuration change has occurred. You are then...

  • Page 31

    Notes 1. If an administrator password is not set, the configuration/setup utility program starts once you complete the startup procedure. 2. If an administrator password is set, but a power-on password is not set, you must enter the administrator password to access the configuration/setup utility pr...

  • Page 32

    Configuration/setup utility program menus from the configuration/setup utility program main menu, you can select the settings that you want to change. Help move exit select ↑ ↓ • • • • • • • • system summary product data devices and i/o ports start options date and time system security advanced setu...

  • Page 33

    Configuration/setup utility program menu. Use the arrow keys to select the desired option; then, press enter. Note the choices on some menus might differ slightly, depending on the bios version that comes with the server. Use the following commands to navigate through the screens and make selections...

  • Page 34

    You can add serial ports by installing a serial adapter in an expansion slot. See the documentation that comes with the serial adapter for information about port assignments. To display or change the port assignments: 1. From the configuration/setup utility program menu, select devices and i/o ports...

  • Page 35

    Format for your country or region. For example, in the united states, the format is mm/dd/yyyy (month/day/year). To set the date and time: 1. From the configuration/setup utility program menu, select date and time; then, press enter. 2. The date and time menu appears. 3. Use the left arrow ( ← ) or ...

  • Page 36

    However, if you have a mouse connected to the mouse port, refer to the following text box. Important information for mouse users this information applies only to those who have a mouse connected to the mouse port; a serial mouse is not affected by the password prompt off mode. The password prompt of...

  • Page 37

    Restart and resume operating in this mode when power is restored, without operator intervention. If you enter a password, the keyboard will unlock, but the mouse connected to the mouse port will remain disabled. Password prompt off mode is useful for network environments that cause the server to ope...

  • Page 38

    Attention keep a record of the power-on password in a secure place. When a power-on password has been set, you cannot activate the keyboard and mouse without first using the password. If you lose or forget the password, you cannot change or delete it without removing the server cover and moving a ju...

  • Page 39

    1. From the configuration/setup utility program menu, select system security; then, press enter. 2. The system security menu appears. 3. Select power-on password; then, press enter. 4. The power-on password menu appears. 5. Select delete power-on password and follow the instructions on the screen. U...

  • Page 40

    To delete an administrator password: 1. From the configuration/setup utility program menu, select system security; then, press enter. 2. The system security menu appears. 3. Select administrator password; then, press enter. 4. The administrator password menu appears. 5. Select administrator password...

  • Page 41

    Note enhanced security can be enabled or disabled only when you update the system programs in the server. 1. Insert a system programs update diskette in the server. System programs updates are available on the world wide web. To obtain up-to-date information about the server model, access the home p...

  • Page 42

    1. From the configuration/setup utility program menu, select system security; then, press enter. 2. The system security menu appears. 3. Select secure ide devices and diskette drives; then, press enter. 4. Select a device; then, press the left arrow ( ← ) or right arrow ( → ) key to toggle the entry...

  • Page 43

    Note the server is shipped with the remote administration feature set to enabled. To ensure that the post/bios update (flash) procedure works properly, do not change this default value. To perform a post/bios (flash) update, insert the flash utility diskette into the primary diskette drive and run t...

  • Page 44

    Select set device node to control the device node. When you change this value to disabled, the system cannot update the configuration during post. Processor control : select this choice to control features associated with the microprocessors, such as processor 0 id and processor updating. Isa legacy...

  • Page 45

    1. Select isa legacy resources; then, use the up arrow ( ↑ ) or down arrow ( ↓ ) key to highlight the system resource that you want to change. 2. Select a resource; then, use the left arrow ( ← ) or right arrow ( → ) key to select a configuration choice. If you remove an isa legacy adapter, you must...

  • Page 46

    Configuring the ethernet controller the netfinity 3000 server comes with an ethernet controller on the system board. The ethernet controller provides 10base-t and 100base-tx support through the rj-45 connector on the back of the server. When you connect the server to the network, the ethernet contro...

  • Page 47

    Equivalence of the two types of ethernet, mixed ethernet and fast ethernet systems also can be designed and implemented. The bandwidth required at each workstation connected to a server is generally far less than the bandwidth required at the server. This is because the server might have to handle t...

  • Page 48

    Troubleshooting the 10/100 mbps ethernet controller: use the following information to help isolate problems that might occur with the 10/100 mbps ethernet controller. Note for additional information about the ethernet controller, such as configuration and auto-negotiation, see “configuring the ether...

  • Page 49

    If the ethernet activity light is off: a. Make sure that the hub and network are operating, and that the correct device drivers are loaded. B. There might be a defective ethernet connector or cable, or a problem with the hub. 3. Make sure that you are using the correct device drivers that come with ...

  • Page 50

    Erasing lost or forgotten passwords note to set, change, or delete a password, see “system security” on page 27. The server uses complementary metal-oxide semiconductor (cmos) memory on the system board for storing configuration and setup information. Cmos memory maintains information about: date an...

  • Page 51

    Notes using the configuration/setup utility program, record all configuration information. Read “safety information” on page 212. Power-off the server, but do not disconnect the cables. Remove the server cover. Place the server on its side. 1. Locate the clear cmos request jumper (j9) on the system ...

  • Page 52

    9. Disconnect the power cord from the rear of the chassis. 10. Remove the server cover, and move the jumper back to its normal position (pins 1 and 2). 1 2 3 1 2 3 1 2 3 11. After clearing cmos memory, you must reconfigure the server. After reassembling the server (see “completing the installation” ...

  • Page 53

    Power supply note the front fan and disk fan a are controlled by the system management controller and the power supply fan is not. If the power-on indicator is not on, the power-supply fan is not running, or the computer will not power-off, do the following. Check/verify fru/action 1. Check the foll...

  • Page 54

    Pin signal function 9 5vsb standby voltage 10 12 v +12 v dc 11 3.3 v +3.3 v dc 12 -12 v -12 v dc 13 com ground 14 ps-on dc remote enable 15 com ground 16 com ground 17 com ground 18 -5 v -5 v dc 19 5 v +5 v dc 20 5 v +5 v dc 46 netfinity server hmm.

  • Page 55

    Rom operation mode switch setting if the power to the server is interrupted while post/bios is being updated, the server might not restart correctly. If this happens, perform the following procedure to recover. Notes read “safety information” on page 212. Power-off the server and all other connected...

  • Page 56

    6. After the update session completes, power-off the server and remove the diskette from drive a. 7. Move switch 5 back to the off position. 8. Reinstall the cover and reconnect any cables that you disconnected. 9. Power-on the server to restart the operating system. 10. After changing configuration...

  • Page 57

    Scsiselect utility program the server comes with a menu-driven configuration utility program, called scsiselect, that allows you to view and change scsi settings. You can use the scsiselect utility program to: view and change the default scsi identification (ids) verify and change configuration conf...

  • Page 58

    Boot device options select this choice to configure startable device parameters. Before you can make updates, you must know the id of the device whose parameters you want to configure. The default startup (boot) scsi id is 0 for an internal scsi hard disk drive in channel a. Scsi device configuratio...

  • Page 59

    à ð unexpected scsi command failure target scsi id: 4 scsi cdb sent: ð3 ðð ðð ðð ðe ðð ð7 ðð ð2 ðð host adapter status: ððh - no host adapter error target status: ð2h - check condition sense key: ð2h - not ready +sense code: ð4h +sense code qualifier: ð2h press 'esc' to continue. á ñ performing a lo...

  • Page 60

    Note hard disks normally contain more tracks than their stated capacity (to allow for defective tracks). A message appears on the screen if the defect limit is reached. If this happens, replace the hard disk. 3. To install an operating system after the hard disk is formatted, follow the instructions...

  • Page 61

    Specifications (ethernet cable) this appendix contains the specifications for the unshielded twisted-pair (utp) cables that can be used to connect the server to an ieee standard 802.3 network. The ethernet controller on the system board provides 10base-t and 100base-tx support through the rj-45 conn...

  • Page 62

    Table 1 on page 54 describes the specifications for utp cables used in 10base-t and 100base-tx link segments. Cables for these link segments must be certified as eia/tia-568 category 5. Note awg = american wire gauge eia = electronics industries association stp = shielded twisted pair tia = telecomm...

  • Page 63

    The following figure illustrates the wiring in crossover cables. Twisted pair 1 2 3 6 4, 5, 7, 8 rj-45 modular connector pin 1 1 2 2 3, 4 10base-t / 100base-tx 1 2 3 6 4, 5, 7, 8 pin td+ td rd+ rd rj-45 modular connector (not used) td+ td rd+ rd (not used) signal name signal name relative to the dev...

  • Page 64

    Specifications (system) the following table contains the environmental specifications for the netfinity 3000 server. Notes 1. The following levels were measured in controlled acoustical environments according to procedures specified by the american national standards institute (ansi) s12.10 and iso ...

  • Page 65

    – at bystander position –1 meter (3.3 ft): - 33 dba idle - 36 dba operating declared (upper limit) sound power levels: – 4.7 bels idle – 5.0 bels operating ibm netfinity 3000 - type 8476 57.

  • Page 66

    Locations the following information supports the netfinity 3000 - type 8476 server. “bottom cover” on page 71. “cabling” on page 73. “cd-rom drive” on page 74. “completing the installation” on page 77. “controls and indicators” on page 81. “disconnecting cables and removing the side cover” on page 8...

  • Page 67

    Accessing the system board before you can install or remove certain options, you might need to access the system board. For example, you might need to remove adapters, drives, and cables that impede your access to components on the system board. You also need to access the system board before you ca...

  • Page 68

    Adapters adding an adapter, such as a communication adapter, extends the capabilities and power of the server. For example, if the server supports redundant array of independent disks (raid) technology, you can add a raid adapter that can enhance logical-drive capacity and performance. Note for a co...

  • Page 69

    Isa and pci adapters: the server uses a riser card for expansion. The riser card contains expansion slot connectors that connect adapters to the industry standard architecture (isa) and peripheral component interconnect (pci) buses. You can install a variety of adapters in the expansion slot connect...

  • Page 70

    Front fan connector disk fan a connector disk fan b connector modem wakeup connector pci pci pci isa isa isa 340-pin connector scsi hard disk led connector wake on lan connector asset id antenna connector alert on lan connector chassis-intrusion detector connector internal speaker connector cd audio...

  • Page 71

    1. Review the instructions that come with the adapter to determine if it must be installed in an isa or pci expansion slot; otherwise, use any empty, bus-compatible slot. 2. Remove the server side cover (see “disconnecting cables and removing the side cover” on page 84). 3. If necessary, remove the ...

  • Page 72

    Expansion-slot cover adapter card riser card 8. Install the bracket and the screw. 9. If you installed a network adapter that uses wake on lan or alert on lan, attach the cable from the riser card to the adapter. See “isa and pci adapters” on page 61 to locate the wake on lan or alert on lan connect...

  • Page 73

    Installing or removing agp adapters: this section gives the procedure for installing an agp adapter in the dedicated agp slot connector. If you want to remove an agp adapter from this slot connector, reverse the order of the following steps. If you need to install an adapter in an isa or pci slot co...

  • Page 74

    3. Install the agp adapter. The following illustration shows the installation of an agp adapter. Note that the connector for external devices on the agp adapter is accessible through the slot on the server wall. Note some adapters support the attachment of secondary adapters called daughterboards. (...

  • Page 75

    Adding security options security features can help to protect the server data and programs from unauthorized access and use, and help to physically protect the server from theft and tampering. After you determine the system security needs, you can activate or implement the appropriate security featu...

  • Page 76

    1. Remove the server side cover (see “disconnecting cables and removing the side cover” on page 84). 2. Locate the two holes on the lower right edge of the rear of the server. 3. Insert the u-bolt through the rear panel; then, attach and tighten the nuts with an appropriately sized or adjustable wre...

  • Page 77

    Battery if the server battery malfunctions, you must replace it as described in this section. Ibm has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions. Cau...

  • Page 78

    2. Remove the battery: a. Use one finger to lift the battery clip over the battery. B. Use one finger to slightly slide the battery toward the front of the server. The spring mechanism behind the battery will push it out toward you as you slide it forward. C. Use your thumb and index finger to pull ...

  • Page 79

    Bottom cover attention the presence of 5 v ac standby power might result in damage to the hardware unless you disconnect the power cord from the wall before you open the server. Note read “safety information” on page 212. Read the documentation that comes with the option. To remove the bottom cover:...

  • Page 80

    3. Align the holes and insert the two bottom screws. 4. If you want to install or remove any other options, do so now. Otherwise, go to “completing the installation” on page 77. 72 netfinity server hmm.

  • Page 81

    Cabling before cabling the server: make sure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and any other options that you intend to install. Place the server in a location that is dry. Rain or spilled liquids might damage the server. Note to allow ...

  • Page 82

    Cd-rom drive an ide cd-rom drive is a standard feature on all netfinity 3000 servers. Cd-rom drives can play back or read from a cd, but cannot write information to it. Cd-rom drives use industry-standard, 12 cm (4.75-inch) cds. Follow these guidelines when using a cd-rom drive: do not place the ser...

  • Page 83

    The following illustration shows the front of the cd-rom drive. Cd-rom drive in-use light emergency-eject hole eject/load button handling a cd: when handling a cd, follow these guidelines: hold the cd by its edges. Do not touch the surface. To remove dust or fingerprints, wipe the cd from the center...

  • Page 84

    Notes 1. If the tray does not slide out of the drive when you press the eject/load button, insert one end of a large paper clip into the emergency-eject hole located above and to the left of the cd-rom drive in-use light. 2. In some models, you might have to remove the front bezel from the cd-rom dr...

  • Page 85

    Completing the installation notes complete all the installation procedures for the internal options that you have chosen to install. Read “safety information” on page 212. 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the server. 2. C...

  • Page 86

    B. Align the three bottom cover guides with the corresponding notches on the frame of the server. Notches tab opening c. Insert the bottom cover tab into the tab opening. Notches tab d. With one hand, align the top so that the cover rests against the server. With the other hand, press the cover at t...

  • Page 87

    Socket 7 socket 7 e. Keep the hand at the top to hold the cover in place. Use the thumb from the other hand to slide the cover forward, as shown in the following illustration. Make sure that the cover is latched into position. Socket 7 socket 7 5. If a cover lock is present, go to the back of the se...

  • Page 88

    Attention in the united kingdom, by law, the telephone cable must be connected after the power cord. Caution when the power-cord strain-relief bracket option is installed on the power cord, the server must be plugged to a power source that is easily accessible. 6. Reconnect the cables to the back of...

  • Page 89

    Controls and indicators the most commonly used controls and status indicators are on the front of the server. Server controls socket 7 socket 7 diskette eject button cd-rom eject/load button power switch power switch: press this switch to turn the server on or off. Attention do not turn off the serv...

  • Page 90

    Status indicators: the following illustration identifies the indicators located on the front of the server. Socket 7 socket 7 hard-disk drive in-use light diskette drive in-use light ethernet activity light cd-rom drive in-use light power-on light power-on light: this light comes on when you turn on...

  • Page 91

    Diskette drive in-use light: this light comes on when the diskette drive is accessed. Ibm netfinity 3000 - type 8476 83.

  • Page 92

    Disconnecting cables and removing the side cover attention the presence of 5 v ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server. 1. Remove any media (diskettes or cds) from the drives; then, power-off a...

  • Page 93

    Caution. Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the inst...

  • Page 94

    8. If necessary, unlock the server side cover. (the cover lock is located at the rear of the server.) cover lock 9. Remove the side cover by pulling out on the cover-release tab at the rear of the side cover. Then, slide the cover toward the front of the server and lift it off. 10. Set the door asid...

  • Page 95

    External options some examples of the external options that you can connect to the server include scsi drives and storage enclosures, printers, modems, and other serial and parallel devices. To attach an external option: 1. Power-off the server and all attached devices. 2. Follow the instructions th...

  • Page 96

    External scsi devices note if an internal device(s) is/are attached to the scsi controller, only one external device is supported. The internal scsi connector provides support for scsi devices installed inside the server. The external scsi connector provides support for external scsi devices. The ul...

  • Page 97

    Device with the netfinity 3000 server, you must connect it to the external scsi connector, using a scsi cable. This scsi cable must have the proper connector for the scsi external connector on one end, and the proper connector for the external device on the other end. To select and order the correct...

  • Page 98

    Parallel port connector: parallel ports are used to communicate with printers and other devices, such as some cd-rom and tape drives. The server provides one 25-pin, d-shell connector on the back of the server. 13 1 25 14 this parallel port connector conforms to the institute of electrical and elect...

  • Page 99

    External view the following illustration shows the external view of the server. Note this illustration is for reference only. .1/ power-on button .2/ power-on light .3/ hard disk drive light .4/ ethernet activity light .5/ bay 1, cd-rom drive .6/ cd-rom eject button .7/ cd-rom emergency eject hole ....

  • Page 100

    Front fan attention the presence of 5 v ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server. Note read “safety information” on page 212 read the documentation that comes with the option. To remove and repl...

  • Page 101

    7. Connect the front fan cable to the connector on the riser card. 8. Replace the bottom cover (see “bottom cover” on page 71). 9. If you want to install or remove any other options, do so now. Otherwise, go to “completing the installation” on page 77. Ibm netfinity 3000 - type 8476 93.

  • Page 102

    Input/output connectors input/output (i/o) connectors provide ports for transferring information into and out of the server. You can connect a variety of i/o devices to the server, including a monitor, keyboard, mouse, and printer. For more information on the ports and their specific technologies, s...

  • Page 103

    Expansion slots: cables to the external connectors on installed isa and pci adapters connect here. For information about expansion slots and adapters, see “adapters” on page 60. Note the scsi connector is located on the scsi adapter installed in slot 6. Microphone: this connector is used to attach a...

  • Page 104

    Ethernet connector: an unshielded, twisted-pair (utp) cable with an rj-45 connector attaches here to the 10/100 ethernet controller on the system board. For information on the ethernet controller, see “configuring the ethernet controller” on page 38. For more information on the ethernet connector, s...

  • Page 105

    Internal drives you can add drives to the server to increase storage capacity and to enable the server to read multiple types of media. Several types of drives are available, such as: diskette hard disk rewritable optical disc tape expansion bays: internal drives are installed in bays at the front a...

  • Page 106

    .6/ bay 6 the following is a detailed description of the drive bay contents. Cd-rom drive: the server comes with an integrated drive electronics (ide) cd-rom drive. Open bays: the server's design accommodates 3.5-inch and 5.25-inch devices, such as hard disk, tape, and rewritable optical disk drives...

  • Page 107

    Drive specifications: table 4 describes some of the drive types that you can install in each bay, and their width and height requirements. Table 4. Maximum allowable drive sizes bays drive widths drive types drive height 1 3.5-inch3 5.25-inch removable media4 drive, hard disk drive cd-rom drive 25.4...

  • Page 108

    Types of cables: the server uses cables to connect ide and scsi drives to the power supply, riser card, and system board. The diskette drive is also powered through a cable attached to the riser card. Each cable connector is designed to fit a corresponding drive connector. The following cables are p...

  • Page 109

    The diskette, ide cd-rom, and other ide device connectors are on the back of the riser card. When you are installing optional drives, refer to the following illustration for the location of the appropriate connectors. Note the following illustration is for reference only. Before you install drives, ...

  • Page 110

    The following illustration shows the connectors on the riser card. Front fan connector disk fan a connector disk fan b connector modem wakeup connector pci pci pci isa isa isa 340-pin connector scsi hard disk led connector wake on lan connector asset id antenna connector alert on lan connector chass...

  • Page 111

    The cd-rom drive and the diskette drive are the only ide devices that come with the server. You can install another ide device, such as a cd-rom drive or tape drive; however, ide hard disk drives are not supported. If two or more ide devices are used on a single cable, one must be designated as the ...

  • Page 112

    Scsi drives: some drives have a special design called small computer system interface (scsi). This design allows you to attach multiple drives to a single connector. Note any information about scsi drives also applies to other scsi devices, such as scanners and printers. The netfinity 3000 server su...

  • Page 113

    Certain types of physical scsi devices ( bridge controllers) can support more than one logical device. For example, a printer controller might support up to eight printers. The printer controller is a physical device, and each printer is a logical device. If the printer controller is assigned to id ...

  • Page 114

    Before you can install drives in the netfinity 3000 server, you might need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option. 1. Remove the server side cover (see “disconnecting cables and removing the side cover” on page ...

  • Page 115

    Working with drives in bays 1 through 4: there are two different designs for the front drive cage that contains drive bays 1 through 4. One design has a drive cage that must be removed when you install or remove drives. With the other design, you install drives from the front of the server without r...

  • Page 116

    Note read “safety information” on page 212. Read the instructions that come with the drive that you want to install or replace. Position the server as described in “accessing the system board” on page 59. If the server has the permanently mounted drive cage, go to “installing drives in the permanent...

  • Page 117

    C. Remove the bay panel. 2. If knockouts are present in the drive bay opening, twist them with a screwdriver or pliers to remove. The following illustration shows the type of knockout in bays 2 and 3. Ibm netfinity 3000 - type 8476 109.

  • Page 118

    3. Install the drive in the bay opening and secure the drive by inserting screws. Note as shown in the following illustration, only two screws are needed to secure the drive within the drive bay. 4. Attach the cables to the drive. See “isa and pci adapters” on page 61 for an illustration that shows ...

  • Page 119

    5. If the installed drive has nonremovable media, replace the bay panel. 6. If you installed a cd-rom drive and want to connect the drive to the cd-rom audio connector, see “isa and pci adapters” on page 61 to locate the cd-rom audio connector on the riser card. 7. If you want to install or remove a...

  • Page 120

    Removing drives in the permanently mounted drive cage: this procedure is for those servers that have a permanently mounted front drive cage. 1. If the drive being removed has nonremovable media, remove the bay panel. A. Locate the appropriate bay panel in the front of the server. B. Use the tip of a...

  • Page 121

    2. Disconnect the cables from the drive that you want to remove. 3. Remove the visible screws that hold the drive and slide it out the front of the server. 4. If you are not installing another drive, replace the bay panel. 5. If you want to install or remove any other options, do so now. Otherwise, ...

  • Page 122

    Removing the removable drive cage: the following illustration shows a chassis with a drive-support bracket and a removable drive cage. The front drive cage is also known as the upper drive cage. Front drive cage drive support bracket to remove the drive cage: 1. Disconnect any cables that are connec...

  • Page 123

    2. Remove the top-handle cover and set it aside. 3. Remove the top-handle screw and the screw from the drive-support bracket that holds the upper drive cage in place. Then, move the drive cage towards the power supply until it stops, and lift it out of the server. Socket 7 socket 7 socket 7 socket 7...

  • Page 124

    Installing a drive in the removable drive cage: this section gives the procedure for installing drives in the upper drive cage. If you want to remove a drive from the upper drive cage, reverse the order of the following steps. Note read “working with drives in bays 1 through 4” on page 107. Read the...

  • Page 125

    3. Insert the drive into the desired unoccupied drive bay. Insert and tighten the screws that hold it in place. The following illustration shows a hard disk drive being installed in bay 2. 4. Insert the drive cage and slide it to the right until it stops at the front of the server; be sure that the ...

  • Page 126

    6. Replace the top-handle cover. 7. Attach the cables to the drive, as shown in the following illustration. 8. If you have installed a drive with removable media, you must remove the bay panel. If you have installed a drive with nonremovable media, you must install a bay panel (if it was not already...

  • Page 127

    9. To remove a bay panel: a. Locate the appropriate bay panel in the front of the server. B. Use the tip of a screwdriver, if necessary, to release the plastic tabs that hold the bay panel at the front of the server. C. Remove the bay panel. D. Continue with step 11 on page 120. Ibm netfinity 3000 -...

  • Page 128

    10. To install a bay panel: a. Align the right-hand edge of the bay panel with the matching opening in the front of the server. B. Gently press the left edge closed until it snaps. C. If you installed a cd-rom drive and want to connect the drive to the cd-rom audio connector, see “isa and pci adapte...

  • Page 129

    Working with drives in bays 5 and 6 notes read “working with drives in bays 1 through 4” on page 107. Read the documentation that comes with the drive. The following illustration identifies the server bays. .1/ bay 1 .2/ bay 2 .3/ bay 3 .4/ bay 4 .5/ bay 5 .6/ bay 6 the drives in bays 5 and 6 must h...

  • Page 130

    To install or remove drives in bays 5 and 6: 1. Remove the screw that holds the drive cage, and carefully slide the drive cage past the cover lock and out. 2. If there is a hard disk drive in bay 6, disconnect the cable from the drive in that bay. If there is a drive in bay 5, disconnect its cable. ...

  • Page 131

    4. If you are installing a drive in bay 5, turn the drive upside down before you slide it into the bay. This ensures that the drive connector will align with and attach properly to the cable connector. When you install the four screws that come with the drive, attach them to the drive from the top. ...

  • Page 132

    6. Reinstall the rear drive cage and secure it with the screw that you removed in step 1 on page 122. 7. Attach the cables to the drive, as shown in the following illustration. 8. If you want to install or remove any other options, do so now. Otherwise, go to “completing the installation” on page 77...

  • Page 133

    Internal view the following illustration shows the internal view of the server, with the side panel removed. Note the following illustration is for reference only. .1/ drive cage for bays 1 through 4 .2/ system board .3/ riser card .4/ adapter .5/ expansion slots .6/ drive cage for bays 5 and 6 .7/ ...

  • Page 134

    Memory modules adding system memory to the server can make programs run faster. You can increase the amount of system memory by installing options called memory modules. The maximum amount of system memory the server supports is 384 mb. You can add memory to the server to increase system performance...

  • Page 135

    “configuration/setup utility program menus” on page 24. For more information about the dimms that the server supports, go to the following world wide web address: http://www.Ibm.Com/pc/us/compat/ memory configuration: when you are adding or removing memory, fill each system memory connector sequenti...

  • Page 136

    Notes 1. When you are removing a memory module, be careful not to push too hard on the retaining clips because the memory module might abruptly eject from the connector. 2. Each memory connector contains two keys (dividers), which are used to assure that a memory-module can be installed only in the ...

  • Page 137

    Notches note adding or removing dimms changes the configuration information in the server. When you restart the server, the system displays post error 164. Start the configuration/setup utility program and select save settings. 7. To install another dimm, repeat steps 3 through 6 on page 128. 8. If ...

  • Page 138

    Microprocessors the server comes with an intel pentium ii microprocessor. This microprocessor incorporates mmx technology with built-in ecc level-2 (l2) cache. For the latest information about microprocessor upgrades available for the server, contact your ibm reseller or ibm marketing representative...

  • Page 139

    Installing or replacing microprocessors: this section gives the procedure for installing microprocessors. If you want to remove a microprocessor, reverse the order of the following steps. Notes read “safety information” on page 212. Thoroughly review the documentation that comes with the microproces...

  • Page 140

    Notes 1. The microprocessor in the server comes with an attached heat sink. The microprocessor plugs into the microprocessor socket on the system board and is stabilized with a plastic bracket attached to the system board. This bracket is referred to as a goalpost. The type of heat sink in the serve...

  • Page 141

    C. Lift the microprocessor out of the connector. D. Store the old microprocessor in a static-protective package. E. Go to step 3 to install the replacement microprocessor. 3. Touch the static-protective package that contains the new microprocessor to any unpainted metal surface in the server; then, ...

  • Page 142

    4. Press in on the retainer tabs until they click into place. Note for the location of the retainer tabs, see the illustration in step 2b on page 132. 5. Align the new microprocessor with the microprocessor connector on the system board and slide it into the guides. Press the microprocessor down unt...

  • Page 143

    6. Pull outward on the retainer tabs. 7. If you replace the microprocessor with one that has a different speed, you might have to change the switch settings on the system board. To locate the switches, see “system board illustration” on page 142. For information about the appropriate switch settings...

  • Page 144

    Preliminary option installation information become familiar with the safety and handling guidelines specified under “safety information” on page 212. These guidelines will help you work safely while working with the server and options. Make sure that you have an adequate number of properly grounded ...

  • Page 145

    Caution use safe lifting practices when lifting the machine. Ibm netfinity 3000 - type 8476 137.

  • Page 146

    Stabilizing feet the four feet attached to the bottom cover rotate 90 degrees to provide additional stability for the server. Before you place the server in an upright position, rotate the four feet a quarter turn away from the server. Then, carefully position the server on its feet. When you need t...

  • Page 147

    System board attention the presence of 5 v ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server. Note read “safety information” on page 212. Read the documentation that comes with the option. To install an ...

  • Page 148

    6. Grasp and turn the latch clockwise to the extended position. This releases the system board from the riser card. Note do not pull on the microprocessor, the dimms, or the dimm sockets to remove the system board. System board rail tab latch lift here pull here system board 7. Using the tab, slide ...

  • Page 149

    5. Re-tighten the riser card mounting screw. 6. Push down on the latch to lock the tab on the underside in the opening (hole) in the chassis. This securely holds the latch in the closed position. Push here alignment mark system board tab hole note you cannot see the connection with a full-sized adap...

  • Page 150

    System board illustration the system board, also called the planar or motherboard, is the main circuit board in the server. It provides basic server functions and supports a variety of devices that are preinstalled or that you can install later. Some configuration actions are controlled through jump...

  • Page 151

    Switch 8 diskette write-protect .3/ microprocessor .4/ dimm connector 0 .5/ dimm connector 1 .6/ dimm connector 2 .7/ clear cmos request jumper (j9) .8/ agp slot connector for optional agp adapter ibm netfinity 3000 - type 8476 143.

  • Page 152

    System board replacement attention 1. The vital product data (vpd) and latest level of bios for the system you are servicing must be installed on the new system board. To do this, you must run the flash update program using the flash update diskette. Obtain the latest level of bios from the bbs/web,...

  • Page 153

    Switch settings administrator password switch setting: when you want to set, change, or delete an administrator password that is protected by enhanced security, you must first unlock the administrator password. To do this, change the setting of the administrator password switch from locked to unlock...

  • Page 154

    Administrator password and reconfigure the server. For more information, see “configuration/setup utility program menus” on page 24. Note for more information on enhanced security, see “using the enhanced security features” on page 32. 146 netfinity server hmm.

  • Page 155

    Diskette write-protect switch setting: the diskette write-protect switch controls whether you can write information to a diskette using a diskette drive. The ability to prevent writing to a diskette is particularly useful if you are concerned about the security of information that can be obtained th...

  • Page 156

    Note to control and specify who has access to the diskettes in the server, use the configuration/setup utility program. Follow the instructions in “restricting access to ide devices and diskette drives” on page 33. 148 netfinity server hmm.

  • Page 157

    Ethernet controller operation mode switch setting: when you want to change the ethernet controller operation mode from normal to mac disabled, you must change the setting of configuration switch 6. Notes read “safety information” on page 212. Power-off the server and all other connected devices. Dis...

  • Page 158

    Updating the server configuration attention the configuration information in this section applies to installing options. For more information on using the configuration/setup utility program, see “configuration/setup utility program menus” on page 24. When you start the server for the first time aft...

  • Page 159

    Notes 1. If an error message related to the chassis-intrusion detector appears after you restart the server, you must enter the administrator password. Note that chassis intrusion can be detected only if the chassis-intrusion detector feature is activated, which occurs when enhanced security is enab...

  • Page 160

    Video port connector the video port is where you can attach a video monitor to the netfinity 3000 server. The server provides a 15-pin video port connector. 1 5 11 15 6 10 table 6 shows the pin-number assignments for the video port connector. Table 6. Video port connector pin-number assignments pin ...

  • Page 161

    Microprocessor speed switches settings: when you replace a microprocessor with one that has a different speed 8 , you might have to change the switch settings on the system board. Before you begin: read “safety information” on page 212 power-off the server and all other connected devices. Disconnect...

  • Page 162

    Table 7. Microprocessor switch settings 450mhz and up all microprocessors of speed 450mhz and up will automatically set their internal speeds, so the switch setting is not applicable. 3. If you receive the error code 167 after you install a new microprocessor, run the flash utility program. Insert t...

  • Page 163

    Keyboard and mouse connectors: the server provides one keyboard port and one auxiliary-device port. An auxiliary device can be a mouse or other pointing device. The server provides two 6-pin port connectors. 6 4 2 1 3 5 table 8 shows the pin-number assignments for the keyboard and auxiliary-device p...

  • Page 164

    Scsi connectors: the server comes with a 16-bit ultrascsi adapter. This adapter has two 68-pin, high-density connectors (one internal and one external). You can use these connectors to install internal scsi devices in the server and to attach external scsi devices to the server. Note the 50-pin scsi...

  • Page 165

    Table 9 shows the pin-number assignments for the 68-pin scsi connectors. Table 9. The 68-pin scsi port connector pin-number assignments pin signal pin signal 1 ground 35 data 12 2 ground 36 data 13 3 ground 37 data 14 4 ground 38 data 15 5 ground 39 data p1 6 ground 40 data 0 7 ground 41 data 1 8 gr...

  • Page 166

    Universal serial bus ports: the universal serial bus (usb) is an emerging serial interface standard for telephony and multimedia devices. Each usb port is a single connector for devices that previously used serial, parallel, keyboard, mouse, and game ports. Usb technology uses plug and play to deter...

  • Page 167

    Ethernet connector: the system board in the netfinity 3000 server contains an ethernet controller. The controller has an external rj-45 connector on the rear of the server that is used with a category 5 twisted-pair cable. Through this connector, you can attach an ethernet network cable to the inter...

  • Page 168

    Symptom-to-fru index this index supports the netfinity 3000 - type 8476. Notes 1. Check the configuration before you replace a fru. Configuration problems can cause false errors and symptoms. 2. For ibm devices not supported by index, refer to the manual for that device. 3. Always start with “genera...

  • Page 169

    Beep/symptom fru/action 1-2-x dma error 1. System board 1-3-x 1. Memory module 2. System board 1-3-4 1. Memory types mixed - unbuffered & registered 2-1-1, 2-1-2 1. Run setup 2. System board 2-1-x first 64 kb of ram failed. 1. Memory module 2. System board 2-2-2 1. Video adapter (if installed) 2. Sy...

  • Page 170

    Beep/symptom fru/action one long and three short beeps (monitor not connected) 1. Verify monitor connections 2. Video adapter (if present) 3. System board two long and two short beeps (video adapter not supported) 1. Video adapter 162 netfinity server hmm.

  • Page 171

    Post error codes post error code/symptom fru/action 101 system board interrupt failure. 1. System board 102 system board timer error. 1. System board 106 1. System board 110 system board memory parity error. 1. Memory module 2. System board 111 i/o channel parity error. 1. Reseat adapters 2. Any ada...

  • Page 172

    Post error code/symptom fru/action 168 alert on lan error 1. Run setup. Check to see that ethernet and alert on lan are enabled. 2. System board 3. Riser card, if installed. 175 1. Run configuration 2. System board 176 1. Covers were removed from the computer. 177 corrupted administrator password. 1...

  • Page 173

    Post error code/symptom fru/action 601 1. Diskette drive a 2. Diskette drive cable 3. Riser card, if installed 4. System board 602 1. Bad diskette 2. Verify diskette and retry. 604 1. Run setup and verify diskette configuration settings 2. Diskette drive a/b 3. Diskette drive cable 4. Riser card if ...

  • Page 174

    Post error code/symptom fru/action 1962 boot sequence error. 1. Run configuration/setup, check boot sequence 2. Check cable connections 3. Run diagnostics 4. Hard disk drive 5. System board 2462 video memory configuration error. 1. Check cable connections. 2. Run setup and verify video configuration...

  • Page 175

    Diagnostic error codes refer to the following diagnostic error codes when using the ibm pc enhanced diagnostics test. In the following index, “x” can represent any number. Diagnostic error code fru/action 000-000-xxx bios test passed 1. No action 000-002-xxx bios timeout 1. Flash the system 2. Syste...

  • Page 176

    Diagnostic error code fru/action 000-197-xxx bios test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 000-198-xxx bios test aborted 1. If a component is called out, make sure it...

  • Page 177

    Diagnostic error code fru/action 001-035-xxx system device reset condition detected 1. System board 001-036-xxx system register error 1. System board 001-038-xxx system extension failure 1. Adapter card 2. System board 001-039-xxx system dmi data structure error 1. Flash the system 2. System board 0...

  • Page 178

    Diagnostic error code fru/action 001-254-xxx 001-255-xxx 001-256-xxx 001-257-xxx system dma error 1. System board 001-260-xxx 001-264-xxx system irq error 1. System board 001-268-xxx system irq1 failure 1. Device on irq1 2. System board 001-269-xxx system irq2 failure 1. Device on irq2 2. System boa...

  • Page 179

    Diagnostic error code fru/action 001-298-xxx system rtc date/time update failure 1. Flash the system 2. System board 001-299-xxx system rtc periodic interrupt failure 1. System board 001-300-xxx system rtc alarm failure 1. System board 001-301-xxx system rtc century byte error 1. Flash the system 2....

  • Page 180

    Diagnostic error code fru/action 005-195-xxx video test aborted by user 1. Information 2. Re-start the test, if need to 005-196-xxx video test halt, error threshold exceeded 1. Press f3 to review the log file. See “viewing the test log” on page 14. 2. Re-start the test to reset the log file. 005-197...

  • Page 181

    Diagnostic error code fru/action 006-197-xxx diskette interface test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 006-198-xxx diskette interface test aborted 1. If a component...

  • Page 182

    Diagnostic error code fru/action 011-195-xxx serial port test aborted by user 1. Information 2. Re-start the test, if need to 011-196-xxx serial port test halt, error threshold exceeded 1. Press f3 to review the log file. See “viewing the test log” on page 14. 2. Re-start the test to reset the log f...

  • Page 183

    Diagnostic error code fru/action 014-015-xxx parallel port external loopback failure 1. Wrap plug 2. System board 014-027-xxx parallel port configuration/setup error 1. Run setup, enable port 2. Flash the system 3. System board 014-03x-xxx 014-04x-xxx parallel port failure 1. System board 014-195-xx...

  • Page 184

    Diagnostic error code fru/action 015-002-xxx usb port timeout 1. Remove usb device(s) and re-test 2. System board 015-015-xxx usb port external loopback failure 1. Remove usb device(s) and re-test 2. System board 015-027-xxx usb port configuration/setup error 1. Flash the system 2. System board 015-...

  • Page 185

    Diagnostic error code fru/action 015-199-xxx usb port test failed, cause unknown 1. Go to “undetermined problems” on page 198. 2. Flash the system and re-test 3. Replace component under function test. 018-000-xxx pci card test passed 1. No action 018-0xx-xxx pci card failure 1. Pci card 2. Riser car...

  • Page 186

    Diagnostic error code fru/action 020-195-xxx pci test aborted by user 1. Information 2. Re-start the test, if need to 020-196-xxx pci test halt, error threshold exceeded 1. Press f3 to review the log file. See “viewing the test log” on page 14. 2. Re-start the test to reset the log file. 020-197-xxx...

  • Page 187

    Diagnostic error code fru/action 025-196-xxx ide interface test halt, error threshold exceeded 1. Press f3 to review the log file. See “viewing the test log” on page 14. 2. Re-start the test to reset the log file. 025-197-xxx ide interface test warning 1. Make sure component that is called out is en...

  • Page 188

    Diagnostic error code fru/action 030-196-xxx scsi interface test halt, error threshold exceeded 1. Press f3 to review the log file. See “viewing the test log” on page 14. 2. Re-start the test to reset the log file. 030-197-xxx scsi interface test warning 1. Make sure component that is called out is ...

  • Page 189

    Diagnostic error code fru/action 035-197-xxx raid interface test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 035-198-xxx raid interface test aborted 1. If a component is call...

  • Page 190

    Diagnostic error code fru/action 071-197-xxx audio port test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 071-198-xxx audio port test aborted 1. If a component is called out, ...

  • Page 191

    Diagnostic error code fru/action 080-198-xxx game port interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “undetermined problems” on page 198 080-199-xxx game port interface test failed, cause unknown 1. Go to “un...

  • Page 192

    Diagnostic error code fru/action 086-198-xxx mouse port interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “undetermined problems” on page 198 086-199-xxx mouse port interface test failed, cause unknown 1. Go to “...

  • Page 193

    Diagnostic error code fru/action 170-000-xxx voltage sensor(s) test passed 1. No action 170-0xx-xxx voltage sensor(s) failure 1. Flash system 2. System board 170-195-xxx voltage sensor(s) test aborted by user 1. Information 2. Re-start the test, if need to 170-196-xxx voltage sensor(s) test halt, er...

  • Page 194

    Diagnostic error code fru/action 175-195-xxx thermal sensor(s) test aborted by user 1. Information 2. Re-start the test, if need to 175-196-xxx thermal sensor(s) test halt, error threshold exceeded 1. Press f3 to review the log file. See “viewing the test log” on page 14. 2. Re-start the test to res...

  • Page 195

    Diagnostic error code fru/action 202-000-xxx system cache test passed 1. No action 202-xxx-xxx system cache error 1. Cache, if removable 2. System board 3. Microprocessor 206-000-xxx diskette drive test passed 1. No action 206-xxx-xxx diskette drive error 1. Diskette drive cable 2. Check power suppl...

  • Page 196

    Diagnostic error code fru/action 302-xxx-xxx mouse error 1. Mouse 2. Check and test keyboard 3. System board 303-000-xxx joystick test passed 1. No action 303-xxx-xxx joystick error 1. Remove the joystick and re-test the system 305-000-xxx monitor ddc test passed 1. No action 305-250-xxx monitor ddc...

  • Page 197

    Ethernet controller messages note the following error messages are available only with the integrated ethernet controller. These error messages are not available when remote program load (rpl) or dynamic host configuration protocol (dhcp) is used through optional network adapters. If a failure condi...

  • Page 198

    Table 12 (page 1 of 2). Ethernet controller messages error code description rpl-rom-err: 100 the integrated ethernet controller cannot be found. Action: make sure that the ethernet controller is enabled in the bios. If the problem persists, replace the system board. Rpl-rom-err: 101 the integrated e...

  • Page 199

    Table 12 (page 2 of 2). Ethernet controller messages error code description m30 cannot arp trivial file transfer protocol (tftp) address. M31 tftp canceled by keystroke. M32 tftp open timeout. M33 unknown tftp parameter (operation code). M34 tftp read canceled by keystroke. M35 tftp timeout. M38 can...

  • Page 200

    Symptom fru/action server does not recognize the cd-rom drive. 1. Verify that the cd-rom drive is enabled in the configuration/setup utility program. 2. Verify that the server is checking for the cd-rom drive in the startup sequence. Use the configuration/setup utility program. 3. Cd 4. Cd-rom drive...

  • Page 201

    Symptom fru/action the monitor works when you power-on the system, but goes blank after some period of server inactivity. Note the advanced power management (apm) feature is not supported. 1. If enabled, disable the advanced power management (apm) feature setting in the configuration/setup utility p...

  • Page 202

    Symptom fru/action an ibm option that used to work does not work now. Notes 1. If the option comes with its own test instructions, use those instructions to test the option. 2. An external option must be powered-on prior to powering-on the system. 1. Check all cable connections. 2. For scsi options,...

  • Page 203

    Symptom fru/action the ethernet controller cannot connect to the network. 1. Run diagnostics 2. Check cables 3. System board the configuration/setup utility program reports the ethernet controller interrupt utility as 0 or 255. The pci bios is not configuring the ethernet controller or adapter corre...

  • Page 204

    Symptom fru/action the ethernet activity light does not come on. 1. Make sure the network device drivers are loaded. 2. Check all connections. 3. Try sending data from this workstation. 4. Use another ethernet adapter (see “installing or removing isa and pci adapters” on page 62). 5. Use another por...

  • Page 205

    Scsi messages message description all one or more of the following might be causing the problem: a failing scsi device (adapter, drive, controller) an improper scsi configuration or scsi termination jumper setting duplicate scsi ids in the same scsi chain a missing or improperly installed scsi termi...

  • Page 206

    Undetermined problems you are here because the diagnostic tests did not identify the failure, the devices list is incorrect, or the system is inoperative. Notes if you suspect a software mismatch is causing failures (solid or intermittent), be sure to see “configuration conflicts” on page 20. Check ...

  • Page 207

    Parts listing (netfinity 3000 - type 8476) 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 ibm netfinity 3000 - type 8476 199.

  • Page 208

    System index system (netfinity 3000 - type 8476) models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u fru no. *row. 1 cover and handle (models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, ...

  • Page 209

    Index system (netfinity 3000 - type 8476) models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u fru no. 6 18.2 gb scsi hard disk drive (models 50u, 50x, 51u, 51x) 36l8649 7 1.44 mb diskette...

  • Page 210

    Index system (netfinity 3000 - type 8476) models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u fru no. 14 64 mb ecc dimm (models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,...

  • Page 211

    Index system (netfinity 3000 - type 8476) models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u fru no. 18 92mm fan assembly (models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 2...

  • Page 212

    Index system (netfinity 3000 - type 8476) models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u fru no. 27 keylock assembly (models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21...

  • Page 213

    Index system (netfinity 3000 - type 8476) models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u fru no. L-shaped bracket for specific pci card retention (models 10u, 10x, 11u, 11x, 15u, 15x...

  • Page 214

    Index system (netfinity 3000 - type 8476) models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 20x, 21u, 21x,30u, 30x, 31u, 31x, 40u, 40x, 41u, 41x, 50u, 50x, 51u, 51x, 60u, 61u, 70u, 71u, 80u, 81u, 90u, 91u fru no. Riser supports, front and rear (models 10u, 10x, 11u, 11x, 15u, 15x, 16u, 16x, 20u, 2...

  • Page 215

    Keyboards keyboards fru no. Arabic 37l2555 37l0818 02k0870 belgian-french 37l2556 37l0819 02k0871 belgian-uk/dutch 37l2557 37l0820 02k0872 brazil/portugal 37l2571 37l0817 02k0869 bulgarian 37l2558 37l0821 02k0873 chinese/us 37l2585 37l0848 02k0900 czech 37l2559 37l0822 02k0874 danish 37l2560 37l0823...

  • Page 216

    Keyboards fru no. Norwegian 37l2569 37l0832 02k0884 polish 37l2570 37l0833 02k0885 portuguese 37l2571 37l0834 02k0886 romanian 37l2572 37l0835 02k0887 russian 37l2573 37l0836 02k0888 serbian/cyrillic 37l2574 37l0837 02k0889 slovak 37l2575 37l0838 02k0890 spanish 37l2576 37l0839 02k0891 spanish - lat...

  • Page 217

    Power cords power cords fru no. Arabic 14f0033 belgium 1339520 bulgaria 1339520 czech republic 1339520 denmark 13f9997 finland 1339520 france 1339520 germany 1339520 hungary 1339520 israel 14f0087 italy 14f0069 latvia 1339520 netherlands 1339520 norway 1339520 poland 1339520 portugal 1339520 serbia ...

  • Page 218

    210 netfinity server hmm.

  • Page 219

    Related service information important the service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in th...

  • Page 220

    Safety information the following section contains the safety information that you need to be familiar with before servicing an ibm mobile computer. General safety follow these rules to ensure general safety: observe good housekeeping in the area of the machines during and after maintenance. When lif...

  • Page 221

    Electrical safety caution electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed other...

  • Page 222

    Rule, you may prevent a current from passing through your body. – when using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips ...

  • Page 223

    Consider these conditions and the safety hazards they present: electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). Explosive hazards, such as a damaged crt face or bulging capacitor mechanical hazards, such as loose or missing hard...

  • Page 224

    Handling electrostatic discharge-sensitive devices any computer part containing transistors or integrated circuits (ics) should be considered sensitive to electrostatic discharge (esd). Esd damage can occur when there is a difference in charge between objects. Protect against esd damage by equalizin...

  • Page 225

    Battery notice (lithium) caution the lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°c (212°f), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinanc...

  • Page 226

    Caution continued die systembatterie ist eine lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere verbrennungen hervorrufen. Batterien dieses typs dürfen nicht aufgeladen, zerlegt, über 100 c erhitzt oder verbrannt werden. Auch darf ihr inhalt nicht mit wasser in verbindung gebracht o...

  • Page 227

    Caution continued li batéria mô¶e zapríåiniù po¶iar, v–buch alebo ùa¶ké popáleniny. Batériu nanabíjajte neodstranujte polarizované konektory, nerozoberajte, nezohrievajte nad 100°c ( 212°f ), nespopolnujte ju alebo nepokladajte ålánky batérie do vody. Zbavte sa batérie podïa po¶adovan–ch lokálnych p...

  • Page 228

    Battery notice (nickel cadmium) caution some batteries contain nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use o...

  • Page 229

    Caution continued az elemek egyes fajt i kis mennyiségû nikkelt és kadmiumot tartalmaznak. Nem szabad szétszedni, £jratölteni, tûzbe vagy v¡zbe dobni illetve rövidre z rni. Az elem megsemmis¡tésének a helyi rendelkezések és szab lyzatok alapj n kell történnie. Csak a tartozékok list j ban meghat roz...

  • Page 230

    Danger to avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: the power cord must be connected to a properly wired and grounded receptacle. Any equipment to which thi...

  • Page 231

    Caution: when replacing the battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can...

  • Page 232

    Caution: use safe lifting practices when lifting your machine. Caution: the power control button on the front of the server does not turn off the electrical current supplied to the server. The server also might have more than one power cord. To remove all electrical current from the server, ensure t...

  • Page 233

    Caution: never remove the cover on a power supply or any part (power backplane and ac box) that has the following label attached. Hazardous voltage, current, and energy levels are present inside the power supplies, power backplane, and ac box. There are no serviceable parts inside the power supplies...

  • Page 234

    Perigo para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: o cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado....

  • Page 235

    Cuidado: ao substituir a bateria, utilize apenas o número de peça ibm 33f8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém líti...

  • Page 236

    Cuidado: utilize práticas seguras para levantamento de peso ao levantar sua máquina. Cuidado: o botão de controle de energia na parte frontal do servidor não desliga a corrente elétrica fornecida ao servidor. O servidor pode também possuir mais que um cabo de alimentação. Para remover tda a corrente...

  • Page 237

    Cuidado: nunca remova a tampa de uma fonte de alimentação ou qualquer peça (painel traseiro de força ou ac box) que contenha a seguinte etiqueta. Níveis perigosos de tensão, corrente e energia estão presentes no interior das fontes de alimentação, painel traseiro de força ou ac box. Não existem peça...

  • Page 238

    230 netfinity server hmm.

  • Page 239

    Related service information 231.

  • Page 240

    232 netfinity server hmm.

  • Page 241

    Related service information 233.

  • Page 242

    234 netfinity server hmm.

  • Page 243

    Danger pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. Pour éviter tout risque de choc électrique : les cordons d'alimentation du présent produit et de tous les a...

  • Page 244

    Attention: remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence ibm - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, p...

  • Page 245

    Attention: ce produit pèse un poids considérable. Faites-vous aider pour le soulever. Attention: le bouton de mise sous tension/hors tension situé sur la face avant du serveur ne coupe pas l'arrivée de courant électrique à l'inérieur de la machine. Il se peut que votre serveur dispose de plusieurs c...

  • Page 246

    Attention: n'ouvrez jamais le bloc d'alimentation ou tout élément (fond de panier du bloc ou boîtier d'alimentation en courant alternatif) sur lequel est apposé l'étiquette ci-dessous. Des tensions et des courants dangereux sont présents à l'intérieur des blocs d'alimentation, de leurs fonds de pani...

  • Page 247

    Vorsicht aus sicherheitsgründen bei gewitter an diesem gerät keine kabel anschließen oder lösen. Ferner keine installations-, wartungs- oder rekonfigurationsarbeiten durchführen. Aus sicherheitsgründen: gerät nur an eine schutzkontaktsteckdose mit ordnungsgemäß geerdetem schutzkontakt anschließen. A...

  • Page 248

    Achtung: eine verbrauchte batterie nur durch eine batterie mit der ibm teilenummer 33f8354 oder durch eine vom hersteller empfohlene batterie ersetzen. Wenn ihr system ein modul mit einer lithium-batterie enthält, ersetzen sie es immer mit dem selben modultyp vom selben hersteller. Die batterie enth...

  • Page 249

    Achtung: beim anheben der maschine die vorgeschriebenen sicherheitsbestimmungen beachten. Achtung: mit dem betriebsspannungsschalter an der vorderseite des servers wird die stromversorgung für den server nicht unterbrochen. Der server könnte auch mehr als ein netzkabel auweisen. Um die gesamte strom...

  • Page 250

    Achtung: die abdeckung oder eine komponente eines netzteils (rückwandplatine oder netzspannungsgehäuse), die wie nachfolgend aufgeführt gekennzeichnet ist, darf keinesfalls entfernt werden. In netzteilen, rückwandplatinen und netzspannungsgehäusen können gefährliche spannungen anliegen. In netzteile...

  • Page 251

    Pericolo per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l'installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: collegare il cavo di alimentazione ad una presa elettric...

  • Page 252

    Attenzione: quando si sostituisce la batteria, utilizzare solo una batteria ibm o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modul...

  • Page 253

    Attenzione: durante il sollevamento della macchina seguire delle norme di di sicurezza. Attenzione: il pulsante del controllo dell'alimentazione situato nella parte anteriore del servente non disattiva la corrente elettrica fornita al servente. Il servente potrebbe anche avere più di un cavo di alim...

  • Page 254

    Attenzione: non togliere mai il coperchio di un alimentatore o qualsiasi parte (power backplane e ac box) su cui è apposta la seguente etichetta. Tensioni pericolose, corrente e livelli di energia sono presenti all'interno degli alimentatori, del power backplane e dell'ac box. All'interno degli alim...

  • Page 255

    Related service information 247.

  • Page 256

    248 netfinity server hmm.

  • Page 257

    Related service information 249.

  • Page 258

    Peligro para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: el cable de alimentación debe conectarse ...

  • Page 259

    Percaución: al cambiar la batería, utilice únicamente la batería ibm número de pieza 33f8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante. La ba...

  • Page 260

    Percaución: alce la máquina con cuidado; el sobrepeso podría causar alguna lesión. Percaución: el botón de control de alimentación del panel frontal del servido no apaga la corriente eléctrica suministrada al servidor. Puede sucede que el servidor tenga más de un cable de alimentación. Para elimiar ...

  • Page 261

    Percaución: no retire nunca la cubierta de una caja de alimentacion ni de ninguna otra pieza (como el cajetín de corriente alterna o la placa posterior de alimentación) que tenga la siguiente etiqueta. Las cajas de alimentación, las placas posteriores de suministro y los cajetines de ca contienen ni...

  • Page 262

    Laser compliance statement some ibm personal computer models are equipped from the factory with a cd-rom drive. Cd-rom drives are also sold separately as options. The cd-rom drive is a laser product. The cd-rom drive is certified in the u.S. To conform to the requirements of the department of health...

  • Page 263

    El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas. Opening the cd-rom drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the cd-rom drive. Do not ope...

  • Page 264

    Send us your comments! We want to know your opinion about this manual (part number 19k2484). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to ibm hmm survey at 919-543-8167 (usa). Name phone number 1. Do you like this manual? Ø yes Ø ...

  • Page 265

    Problem determination tips due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from service support and engineering functions. M...

  • Page 266

    Phone numbers, u.S. And canada note emea customers should contact their dealer or ibm service organization. Before you place a call to the support center, refer to “problem determination tips” on page 257. Authorized dealers or servicers u.S. Customers and helpware subscribers number information 919...

  • Page 267

    Ibm canada customer and servicer support number information 800-661-psmt business partner marketing support 905-316-5556 business partner marketing support - toronto 514-938-6048 business partner marketing support - french 800-465-4you customer relations 800-ibm-serv customer service dispatch 800-26...

  • Page 268

    Trademarks the following terms are trademarks of the ibm corporation in the united states or other countries or both: the following terms are trademarks of other companies: pentium and mxx are trademarks or registered trademarks of intel corporation. Windows and windows nt are trademarks or register...

  • Page 270

    Ibm part number: 19k2484 printed in u.S.A. S1ðl-9798-ð5.