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IBM 866011U - Netfinity 5500 - 8660 Hardware Maintenance Manual

Manual is about: Hardware Maintenance Manual

Summary of 866011U - Netfinity 5500 - 8660

  • Page 1

    This manual supports the following models: 11u, 41u, 4ru, 51u, 5ru, 61u, 6ru, 71u, 11x, 41x, 4rx, 51x, 5rx, 61x, 6rx, 72u, 1rx, 42x, 4sx, 52x, 5sx, 62x, 6sx, 7su 1ru, 42u, 4su, 52u, 5su, 62u, 6su, 7ru, s10l-9800-03 ibm netfinity servers ibm netfinity 5500 - type 8660 hardware maintenance manual june...

  • Page 3

    S10l-9800-03 ibm netfinity servers ibm netfinity 5500 - type 8660 hardware maintenance manual june 1999 we want your comments! (please see page 389) ibm.

  • Page 4

    Note before using this information and the product it supports, be sure to read the general information under “notices” in the manual. Fourth edition (june 1999) the following paragraph does not apply to the united kingdom or any country where such provisions are inconsistent with local law: interna...

  • Page 5

    About this supplement this supplement contains diagnostic information, symptom-to-fru indexes, service information, error codes, error messages, and configuration information for the netfinity 5500 - type 8660. Important this manual is intended for trained servicers who are familiar with ibm pc serv...

  • Page 6

    Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Online support use the world wide web (www) or the ibm bbs to download diagnostic, b...

  • Page 7

    Contents about this supplement . . . . . . . . . . . . . . . Iii important safety information . . . . . . . . . . Iii online support . . . . . . . . . . . . . . . . . Iv netfinity 5500 - type 8660 . . . . . . . . . . . . 1 general checkout . . . . . . . . . . . . . . . . . 7 diagnostic tools . . . ....

  • Page 8

    Vi netfinity server hmm.

  • Page 9

    Netfinity 5500 - type 8660 general checkout . . . . . . . . . . . . . . . . . 7 diagnostic tools . . . . . . . . . . . . . . . . . . 10 diagnostic programs . . . . . . . . . . . . . . 10 power-on self-test (post) . . . . . . . . . . . 11 post beep codes . . . . . . . . . . . . . . . 11 error message...

  • Page 10

    Changing raid levels . . . . . . . . . . 39 adding a physical drive . . . . . . . . . 40 physical device administration . . . . . . . . 42 setting physical device states . . . . . . 42 rebuilding drives . . . . . . . . . . . . 43 serveraid controller administration . . . . . 45 copying the drive con...

  • Page 11

    Hard disk drive capacities . . . . . . . . . . 81 logical drives . . . . . . . . . . . . . . . 81 raid classifications . . . . . . . . . . . . . 82 raid level 0 . . . . . . . . . . . . . . 82 raid level 1 . . . . . . . . . . . . . . 82 raid level 5 . . . . . . . . . . . . . . 83 serveraid menus, scr...

  • Page 12

    Viewing or changing the serveraid controller parameters . . . . . . . . . 115 changing device states . . . . . . . . 116 changing the raid parameters . . . . 118 changing the write policy . . . . . . . 120 copying logical drives and disk arrays . . . 122 copying logical drives . . . . . . . . . 122 ...

  • Page 13

    Installation procedure . . . . . . . . . 165 input/output ports and connectors . . . . . 166 serial ports . . . . . . . . . . . . . . 166 management port c . . . . . . . . . . 167 parallel port . . . . . . . . . . . . . . 167 video port . . . . . . . . . . . . . . 168 keyboard and auxiliary-device p...

  • Page 14

    Removing the server from a rack . . . . 246 scsi backplane component locations . . . . . 249 scsi backplane option jumpers . . . . . . . . 250 server cabling . . . . . . . . . . . . . . . . 251 server door and trim bezels removal . . . . . 252 shuttle removal . . . . . . . . . . . . . . . 253 side c...

  • Page 15

    General checkout the server diagnostic programs are stored in nonvolatile random-access memory (nvram) on the system board. These programs are the primary method of testing the major components of the server: the system board, ethernet controller, video controller, ram, keyboard, mouse (pointing dev...

  • Page 16

    (continued) notes 1. For systems that are part of a shared dasd cluster, run one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the dasd diagnostic tests. 2. If multiple error codes are displayed, diagnose the first error code displayed. 3. If the computer h...

  • Page 17

    004 (continued) did you receive the correct responses? Yes no 005 find the failure symptom in “symptom-to-fru index” on page 264. 006 – run the diagnostic programs. If necessary, refer to “running diagnostic programs” on page 13. If you receive an error, go to “symptom-to-fru index” on page 264. If ...

  • Page 18

    Diagnostic tools the following tools are available to help identify and resolve hardware-related problems: diagnostic programs the server diagnostic programs are stored in upgradable read-only memory (rom) on the system board. These programs are the primary method of testing the major components of ...

  • Page 19

    Power-on self-test (post) when you turn on the server, it performs a series of tests to check the operation of server components and some of the options installed in the server. This series of tests is called the power-on self-test or post. Post does the following: checks the operation of some basic...

  • Page 20

    Error messages error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems indicated by error messages should be performed by trained service personnel. Hardware error messages that occur can be text, n...

  • Page 21

    Diagnostic programs use the following information to run the diagnostic programs. These programs are designed to test the ibm netfinity 5500. If you want to test a non-ibm product, refer to the information that comes with that product. Note when you run the diagnostic programs, a single problem migh...

  • Page 22

    To start the diagnostic programs: 1. Turn on the server and watch the screen. If the server is turned on already, shut down the operating system and restart the server. 2. When the message f2 for diagnostics appears, press f2.. If a power-on password or administrator password is set, the server prom...

  • Page 23

    Features the following table summarizes the features of the netfinity 5500. Microprocessor intel pentium ii microprocessor with mmx technology 16 kb of level-1 cache 512 kb of level-2 cache expandable to two microprocessors memory standard: 128 mb (min.), expandable to 1 gb 100 mhz synchronous dynam...

  • Page 24

    Ibm serveraid ii controller (two channels) on system board 10base-t/100base-tx ethernet port (controller on system board) for redundant ethernet capability, an optional network interface card (nic) is available system management processor on system board dedicated systems management i/o port video c...

  • Page 25

    Additional service information the following additional service information supports netfinity 5500 - type 8660 “administration and monitoring utility program” on page 18. “configuring the ethernet controller” on page 55. “configuring options” on page 57. “configuration overview” on page 58. “config...

  • Page 26

    Administration and monitoring utility program the ibm serveraid administration and monitoring utility program monitors the serveraid controller while the network operating system is up and running. The administration and monitoring utility program comes in three versions: ibm os/2 novell netware/int...

  • Page 27

    – microsoft windows nt server utility – novell netware/intranetware server utility – sco openserver utility you can obtain updates to the installation instructions for the serveraid utility programs from the world wide web. See “online support” on page iv. Before you begin be sure that the serveraid...

  • Page 28

    Installing the server utility programs note if you are installing the os/2, novell netware/intranetware, or sco openserver versions of the server utility programs, you must use diskettes. Go to you can install the server utility programs in one of two ways: using serverguide (see “installing the ser...

  • Page 29

    (where a: is the diskette drive letter and d: is the hard disk drive letter) 5. Create an icon for the application: a. Open the template folder from the os/2 systems folder on the desktop. B. Drag a program template onto the desktop. C. At the program tab, type the following path and file name: d:\i...

  • Page 30

    D:\ipsraid\ipsadm.Ext (where d: is the drive letter) c. Click on next. D. In the select a title for the program window, type: ipsraid admin/monitor server e. Click on finish and an icon appears on the desktop. 6. To create a customized icon for the shortcut you just created: a. Using the right mouse...

  • Page 31

    4. Continue with “using the server utility programs” on page 23. From a client workstation on the network: 1. Insert the ibm serveraid device driver diskette into a diskette drive, such as drive a:. 2. Type: copy a:\remote\serversetware\ipsadm.Nlm f:\system\ipsadm.Nlm (where a: is the diskette dri...

  • Page 32

    Descriptions of the optional command-line parameters are as follows: command description -? The -? Command displays the help for the valid parameters. -p:number the -p: number command specifies the port number on which the server will check for client connections. The port number is a parameter used...

  • Page 33

    Parameter, the serveraid controller disables security and accepts commands from any client connection. The security file contains one user name and password combination per line. The user name and password strings are separated by a colon (:), and each string can have a maximum of eight characters. ...

  • Page 34

    Note you must first make the serveraid diskettes using the diskette factory feature of serverguide. Refer to the serverguide package for instructions. Also, if you are using os/2, novell netware/intranetware, or sco openserver, you must use the administration and monitoring utility program in the cl...

  • Page 35

    The following illustration is an example of the screen that appears. Ibm serveraid administration and monitor options advanced help 06/09/97 11:25:14 adapter 1: dead drive detected channel=2, bay=4 06/09/97 12:25:30 connected to local host channel 1 channel 2 1 2 3 8 4 5 6 7 onl onl onl shs hsp log ...

  • Page 36

    Alert options network settings: if you want to monitor serveraid controllers across a network, you must switch to the client/server mode. To select and connect to a server: 1. Click on the icon on the tool bar or select network settings from the options pull-down menu. A screen similar to the follow...

  • Page 37

    5. Click on connect to initiate a connection with the remote system. General options: you can use the general options screen to enable, disable, or reset the alarm; or to set the polling options. When you select general options from the options pull-down menu, a screen similar to the following appea...

  • Page 38

    Synchronization started synchronization completed migration started migration completed pfa event detected dead drive detected serveraid controller not responding to commands netfinity alert options: netfinity alerts allow system administrators who are using the netfinity manager to configure the se...

  • Page 39

    – synchronization completed – migration started – migration completed warning messages – pfa event detected critical messages – dead drive detected – serveraid controller not responding to commands by knowing what these types of messages are, the system administrator can then configure netfinity man...

  • Page 40

    A screen similar to the following appears. Select ready drives select 1 or more rdy (ready) drives that will be used to create the new array ok cancel 2. Select one or more ready (rdy) drives for the new disk array. To select a rdy drive, click on the desired rdy button from the device area. A disk ...

  • Page 41

    Notes notes: 1. The requested space default value is calculated as the maximum logical drive size available for the raid level assigned. 2. The requested space must be between 2 mb and the maximum available. 3. The actual logical drive size that appears might be slightly different from what you type...

  • Page 42

    1. Click on the icon on the tool bar or select manage disk arrays from the advanced pull-down menu; then, select delete disk array. A screen similar to the following appears. Delete disk array array id ok cancel b a b 2. Select the disk array id that you want to delete from the pull-down list. 3. Cl...

  • Page 43

    Create logical drive array id free space mb) raid level requested space ok cancel 881 1762 1762 1906 a a b 0 2. Select the disk array id for which you want to create a logical drive. 3. Select the raid level that you want to assign to the logical drive from the pull-down list. The raid levels availa...

  • Page 44

    Note all new raid level 5 logical drives are automatically synchronized when you initialize them. Initializing logical drives: initializing a logical drive erases the first 1024 sectors on the drive and prevents access to any data previously stored on that drive. You must initialize all new logical ...

  • Page 45

    Is running. If a defective sector is found, it is automatically repaired. As a result, you no longer have to synchronize raid level 1 and raid level 5 logical drives on a weekly basis. Synchronizing a logical drive verifies that the data redundancy for the logical drive is correct. For raid level 5,...

  • Page 46

    Unblocking logical drives: whenever the serveraid controller performs a rebuild operation on an array, the data stored in any raid level 1 and raid level 5 logical drives in the array is reconstructed. However, the data stored in raid level 0 logical drives in that array cannot be reconstructed. The...

  • Page 47

    Logical drive that is in the okay (oky) state. During the ldm procedure, the serveraid controller changes the state of the fre logical drive to sys; then, temporarily uses the sys drive to perform the migration. When the migration procedure completes, the serveraid controller changes the state of th...

  • Page 48

    Change raid level options: logical drive raid level size (mb) change array b from raid 5 to raid 0 0 1 5 5 1000 1000 ok cancel 3. Select a migrating option from the pull-down list. Note the affected logical drives appear based on the migrating option selected. 4. Click on ok to proceed; then, click ...

  • Page 49

    Raid level 5 logical drives (one 500 mb and one 1000 mb) and 2800 mb of free space. If you use the logical-drive migration procedure and add a 2150 mb hard disk drive to increase the amount of free space, the end result will be two raid level 5 logical drives (one 500 mb and one 1000 mb) and 4950 mb...

  • Page 50

    A screen similar to the following appears. Add physical drive(s) to array options: logical drive raid level size (mb) new size (mb) increase the capacity of all logical drives in array b 0 1 2 5 0 5 1000 498 300 1500 664 450 ok cancel 5. Select one of the available options for expansion from the pul...

  • Page 51

    Device management drive state drive information emp sby rdy dhs shs hsp ddd onl rbl channel 1 bay 2 scsi id 1 vendor ibm serial number 003056669 size 1003 mb state onl soft event 0 hard event 0 misc event 0 parity event 0 pfa no set device state rebuild drive ok 2. Click on the radio button that ind...

  • Page 52

    Rebuild physical drive select ok to make the drive in channel 1 bay 5 the destination of the rebuild, or select another drive for the destination of the build ok cancel 3. Select a rdy drive on which to store the reconstructed data, or click on ok to use the same bay if you have physically replaced ...

  • Page 53

    Serveraid controller administration: this section provides instructions for copying the drive configuration to the serveraid controller, copying the serveraid controller configuration to the drives, initializing the serveraid controller configuration, and scanning for new drives. Copying the drive c...

  • Page 54

    1. Click on the icon on the tool bar or select adapter configuration from the advanced pull-down menu. A screen similar to the following appears. Adapter configuration adapter configuration options copy drive configuration to adapter copy adapter configuration to drives initialize adapter configurat...

  • Page 55

    Click on the icon on the tool bar or select scan for new drives from the advanced pull-down menu. Netfinity 5500 - type 8660 47.

  • Page 56

    Using the serveraid monitoring functions: this section contains instructions for using the serveraid administration and monitoring utility program to monitor the serveraid controller status information, event logs, logical drive information, and physical device information. Monitoring status informa...

  • Page 57

    Unattended mode off - the user chooses the recovery method when there is a serveraid controller startup error. On - the serveraid controller chooses the recovery method when there is a startup error. Code block version the current version level of the firmware microcode for the serveraid controller....

  • Page 58

    Monitoring event logs: the serveraid controller stores, in the event logs, information concerning various unexpected events. There are three types of event logs: a device event log, a hard event log, and a soft event log. To view the event logs: 1. Click on the adapter (or controller) on the main sc...

  • Page 59

    Parity event the serveraid controller detects parity events while transferring data on the scsi bus. A large number of parity events might indicate a problem with the scsi cable, connectors, or terminators attached to the devices. Soft event scsi devices detect these events and reports them to the s...

  • Page 60

    Soft event log: you can view the soft event log. View servraid soft event log 06/27/97 14:10:26 serveraid soft event log for adapter 1 195 error log entries follow: 0000: 10f15d00 10200002 168a3063 10f15d00 0004: 10010002 178410ac 012b000e 01014000 0008: 0020bb38 012b000e 01004000 00213ab7 0012: 010...

  • Page 61

    Monitoring the physical device information: you can monitor the physical device information by clicking on the desired device button on the main screen of the administration and monitoring utility program. When you click on the device button, a screen similar to the following appears. Device managem...

  • Page 62

    Descriptions of the information that appears on this screen are as follows: channel the channel to which the device is connected. Bay the bay number of the device on a channel (1 to 16). Scsi id the scsi id (0 to 15). Vendor the drive manufacturer. Serial number the drive manufacturer's identifier. ...

  • Page 63

    Configuring the ethernet controller the netfinity 5500 comes with an ethernet controller on the system board. The ethernet controller provides 10base-t and 100base-tx support through the rj-45 connector on the back of the server. When you connect the server to the network, the ethernet controller au...

  • Page 64

    Adapter. Review the network-adapter documentation for any additional configuration requirements and for troubleshooting information. 56 netfinity server hmm.

  • Page 65

    Configuring options before installing a new device or program, read the documentation that comes with it. Reading the instructions helps you to determine the steps that are required for installation and configuration. The following list provides a preview of the actions that might be required to con...

  • Page 66

    Configuration overview you play a key role in how the server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration. The steps required to configure the server depend on the number and types of devices and prog...

  • Page 67

    4. Install the device in the server. If you install an isa adapter that is not a plug and play device, select the plug and play choice on the main menu of the configuration/setup utility program to assign the isa legacy resources. See “plug and play” on page 99 for more information. 5. Install softw...

  • Page 68

    Configuration/setup utility program note to print a copy of the hardware configuration, view server configuration information (such as system configuration, memory contents, interrupt request (irq) use, direct memory access (dma) use, device drivers, and so on), do the following: 1. Start the diagno...

  • Page 69

    Configuring isa and pci adapters you cannot assign an isa adapter to the same interrupt that you have assigned to a pci adapter. This is because the netfinity 5500 does not support interrupt sharing among pci and isa adapters. If a situation occurs where you need an additional interrupt, you can use...

  • Page 70

    Failover for redundant ethernet the netfinity 5500 has an integrated ethernet controller. The ibm netfinity 10/100 fault tolerant adapter is an optional redundant network interface card (nic adapter) that you can install in the server. If you install this nic adapter and connect it to the same logic...

  • Page 71

    3. Using the mpts utility program, select the driver from the list and select the edit button. Note only one driver instance needs to be loaded for each redundant pair of ethernet controllers. 4. Change the permanet server feature keyword to true and specify the primary and standby slots that contai...

  • Page 72

    Intranetware 1. Add the redundant nic adapter according to the instructions provided with the adapter and in “adapters” on page 142. 2. Load the device driver by using the following command: load d:\path\pcntnw.Lan primary=x secondary=y where d and path are the drive and path where the driver is loc...

  • Page 73

    Netfinity system management processor the following information is about the system management processor that is integrated in the server. It also describes how to access the system management processor without netfinity manager. The following information is for the netfinity system management proce...

  • Page 74

    System requirements for the advanced system management service with netfinity manager: the minimum system requirements for using the advanced system management service are: system management processor (built into the netfinity 5500) netfinity manager or client services for netfinity manager, version...

  • Page 75

    Management processor. You can use one of two username and password combinations: the default username (userid) and password (passw0rd) note the default username and password is case sensitive. You must use all caps, and the “0” in passw0rd is the numeral zero. A username and password that you define...

  • Page 76

    When you are finished accessing the system management processor using a terminal program, select disconnect current logon from the main menu and then use the terminal program to close the connection to the system management processor. System power menu selections: you can use the selections availabl...

  • Page 77

    The default username (userid) and password (passw0rd) note the default username and password is case sensitive. You must use all caps, and the “0” in passw0rd, is the numeral zero. A username and password that you define using the advanced system management service and netfinity manager important if...

  • Page 78

    To access these functions: 1. Use a terminal program to establish a connection with the system management processor modem. 2. Log in to the system management processor. When you have established a connection with the system management processor, you will be prompted for a username and password. You ...

  • Page 79

    Select 3 restart sp to restart the system management processor. Using remote video mode to monitor and access post: you can use a terminal program to remotely monitor all textual output generated during post. All post data will be displayed in the terminal program window as the remote system complet...

  • Page 80

    3. Start (or restart) the server. If the remote server is currently powered off: a. Select 6 system power from the main menu. B. Select 4 power on from the system power menu. If the server is currently powered on, you must restart the server. You can use selections from the system power menu or the ...

  • Page 81

    Resolving configuration conflicts the configuration/setup utility program configures only the server hardware. It does not consider the requirements of the operating system or the application programs. For these reasons, memory-address configuration conflicts might occur. Changing the software confi...

  • Page 82

    Serveraid configuration program you can use the ibm serveraid configuration program to view the current disk-array configuration, change or delete existing arrays, create and initialize new disk arrays, and perform many other configuration and maintenance tasks. You must use the serveraid configurat...

  • Page 83

    Specifications the following list contains the specifications for the netfinity 5500. Size (tower model) depth: 700 mm (27.6 in.) height with netbay3: 530 mm (20.9 in.) height without netbay3: 356 mm (14 in.) width: 483 mm (19 in.) front clearance: 305 mm (12 in.) rear clearance: 100 mm (4 in.) side...

  • Page 84

    – 6.4 bel for typical system configuration (3 hard disk drives installed) sound pressure, idling – 45 dba for open bay system (no hard disk drives installed) – 45 dba for typical system configuration (3 hard disk drives installed) sound pressure, operating – 45 dba for open bay system (no hard disk ...

  • Page 85

    Starting the serveraid configuration program you can start the serveraid configuration program in one of three ways. Choose one of these startup methods, and follow the appropriate instructions. During the initial startup of the server using serverguide (see “during the initial startup of the server...

  • Page 86

    Page iv for information about pages ibm maintains on the world wide web. Once you have made the serveraid diskettes, do the following to start the serveraid configuration program. Insert the serveraid configuration diskette into the primary diskette drive; then, turn on the system. If the system is ...

  • Page 87

    Status leds the server has leds to help you identify problems with some server components (see, “symptom-to-fru index” on page 264). Status leds are located on the following components: information panel for more information, see “information led panel” on page 189. Hard disk drive trays for more in...

  • Page 88

    Ac power led dc power led description and action on on the power supply is on and operating correctly. On off there is a dc power problem. Possible causes: 1. The power control button on the front of the server is in the off position. Action: press the power control button to start the server. 2. Th...

  • Page 89

    Understanding disk array technology when you connect several hard disks together and configure the raid controller to access them in a predetermined pattern, you create a disk array. The serveraid controller on the system board supports up to eight independent arrays. Disk arrays are used to improve...

  • Page 90

    Raid classifications: with raid technology, data is striped across an array of hard disk drives. This data-distribution technique complements the way the operating system requests data. The six basic raid classifications are raid level 0 through raid level 5. The serveraid controller on the system b...

  • Page 91

    The enhanced raid level 1 stripes data and copies of the data across all the drives in the array. As with the standard raid level 1, the data is mirrored, and the capacity of the logical drive is 50% of the physical capacity of the grouping of hard disk drives in the array. The following illustratio...

  • Page 92

    Main menu: the following illustration shows the main menu of the ibm serveraid configuration program. Select a choice using the up arrow ( ) and down arrow ( ) keys and press enter. Press esc to return to previous menu. Main menu 1. Help 2. View configuration 3. Ez-raid configuration 4. Create/delet...

  • Page 93

    Controller parameters. You also can select this choice to run the raid subsystems diagnostics, initialize the controller configuration, reset the configuration values to the factory defaults, and select a source (hard disk, nvram, flash) from which to synchronize the serveraid controller configurati...

  • Page 94

    Drive in channel 1, bay 1 has a drive state of online (onl) and is part of array a. Notes 1. The array/bay selection list does not reflect the physical configuration of the server. (see “internal drive bays” on page 197 for the physical location of the hard disk drives.) 2. The scsi ids for the hot-...

  • Page 95

    Drive. Before you replace the drive, ensure that: 1. All cables are connected correctly to the backplane and to the hard disk drive. Also, check to ensure that all cables inside the server are connected correctly. 2. The hot-swap drive tray is seated properly in the drive bay. 3. See “symptom-to-fru...

  • Page 96

    Tap a tape drive is installed. Logical drive states: descriptions of the logical drive states, which appear in the logical drive list, are as follows: state meaning crm a logical drive undergoing a logical-drive migration (ldm) is in the critical state. Crs the serveraid controller uses this reserve...

  • Page 97

    Using the advanced configuration functions the advanced functions choice allows you to initialize the configuration (reset the serveraid controller settings), import the configuration information from the drives, enable and disable the boot cd-rom and int13 extensions, and view the controller and pc...

  • Page 98

    Press any key to continue. Ibm serveraid adapter disk array mini-configuration utility ver. X.Xx cb80h 9a00h 1 0009h f400h fdffe000h 00h 0eh 0009e814h 0009e82ch 0009e818h 0009e814h 4800h 01k8562 code seg.(cs): data seg.(ds): adapter no: intr no: i/o adr: mem adr: bus no: device no: statusq start: st...

  • Page 99

    Using the configuration/setup utility main menu from the configuration/setup utility main menu, you can select settings that you want to change. The configuration/setup utility main menu is similar to the following screen: ibm surepath setup - © ibm corporation help move exit select ↑ ↓ • • • • • • ...

  • Page 100

    System summary: select this choice to display configuration information, including the type and speed of the microprocessor and amount of memory. Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields. The system summary choice appears on the full c...

  • Page 101

    Select the devices and i/o ports choice to view or change the assignments for devices and input/output ports. You can add serial ports by installing a serial adapter in an expansion slot. See the documentation that comes with the serial adapter for information about port assignments. You can configu...

  • Page 102

    System security: to control access to the information in the server databases, you can implement two levels of password protection. Implementing these security measures helps you to ensure the integrity of the data and programs that are stored in the server. After you set a power-on password, you ca...

  • Page 103

    Using the power-on password menu: when a power-on password is set, you must enter a password each time that you start the system. To set a power-on password: 1. Select power-on password from the system security menu; then, press enter. The power-on password menu appears. 2. Type the password in the ...

  • Page 104

    To allow the system to start in unattended mode when a power-on password is set: 1. Select power-on password from the system security menu; then, press enter. The power-on password screen appears. 2. Select allow for unattended boot with password. Press the left arrow ( ← ) key or right arrow ( → ) ...

  • Page 105

    To enable a user to change the power-on password: 1. Select administrator password from the system security menu; then, press enter. The administrator password screen appears. 2. Select power-on password changeable by user. Press the left arrow ( ← ) or right arrow ( → ) key to toggle the entry to y...

  • Page 106

    Acpi control: select this choice to enable or disable the advanced configuration and power management interface (acpi) in the bios. You can choose to change the acpi hardware signature or select an irq for acpi. Cache control: select this choice to enable or disable the microprocessor cache. In addi...

  • Page 107

    Plug and play: before you can install plug and play adapters, you must configure isa legacy adapters (if applicable) and assign the resources that are used by these adapters. When you install an isa legacy adapter, you must allocate the system resources that the adapter will use. Select plug and pla...

  • Page 108

    Restore settings: after you make configuration changes, review them to be sure that they contain the correct information. If the information is incorrect, or if you do not want to save these changes, select restore settings to delete the changes and restore the previous settings. Load default settin...

  • Page 109

    Using the serveraid configuration program after the serveraid configuration program starts, one of the following screens will appear: if you have more than one serveraid controller in the system, a screen similar to the following appears. Note you can install multiple serveraid adapters in the serve...

  • Page 110

    Type the highlighted number of the menu item, or use the up arrow ( ↑ ) or down arrow ( ↓ ) key to highlight your choice; then, press enter. You can also press esc to return to the previous menu, the previous work area of a screen, or to the beginning of the main menu. If you are not familiar with t...

  • Page 111

    For example, if the server contains six drives that are in the rdy state, the ez-raid configuration feature will use five drives to create one disk array and define it as one raid level 5 logical drive. The remaining drive is defined as a hot-spare drive. If you want to use the ez-raid configuration...

  • Page 112

    Next array to rdy. Then, return to step 3 to create the next array. If you have finished creating the arrays, continue with step 6 on page 104. 6. When the initialization process completes, you have completed the required steps for creating a serveraid disk-array configuration. 7. Back up the disk-a...

  • Page 113

    Notes 1. Hard disk drive capacities influence the way you create arrays. Drives in the array can be of different capacities, but the serveraid controller treats them as if they all have the capacity of the smallest disk drive. (see “hard disk drive capacities” on page 81 for more information.) 2. If...

  • Page 114

    The select raid level pop-up window appears. Notes 1. Typically, the first logical drive that you define will be the startup (boot) drive. 2. The serveraid configuration program automatically assigns raid level 0 to any logical drives defined in an array containing only one hard disk drive. When thi...

  • Page 115

    The size of a logical drive is determined by several factors, but the size must be divisible by the number of data drives in the array. A logical drive in an array can be any size you choose within the size limitations of the array. Consider the following examples: example 1. The array consists of t...

  • Page 116

    Note to ensure that the server operates correctly, you must initialize the new logical drive. A quick initialization of a logical drive erases the first 1024 sectors on the drive. 7. When the confirm pop-up window appears, you have two choices: select yes to perform a quick initialization; then, pre...

  • Page 117

    Selected all of the drives that you want to initialize/synchronize; then, press enter. 4. When the confirm pop-up window appears, select yes to initialize/synchronize the logical drive or drives; then, press enter. The initialization/synchronization process begins. You can see the progress in the pc...

  • Page 118

    The confirm pop-up window appears. Attention when you select yes in the confirm pop-up window, information in the logical drive will be overwritten with zeros. All existing data is lost. 4. Select yes to initialize the logical drive or drives; then, press enter. The initialization process begins. Yo...

  • Page 119

    To synchronize logical drives: 1. Select initialize/synchronize log drive from the main menu of the serveraid configuration program; then, press enter. 2. Select synchronize logical drive from the next menu; then, press enter. 3. Use the up arrow ( ↑ ) or down arrow ( ↓ ) key to highlight the logica...

  • Page 120

    To define a rdy drive as a hot-spare drive: 1. Start the serveraid configuration program (see “starting the serveraid configuration program” on page 77). 2. Select create/delete/copy log drive from the main menu; then, press enter. 3. Select define/undefine hot spare drive from the next menu; then, ...

  • Page 121

    A screen similar to the following appears: bay array bay array 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ch 1 ch 2 ini rdy rdy rdy rdy rdy cdr a onl 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ini select a choice using the up arrow ( ) and down arrow ( ) keys and press enter. Press esc to return to previous...

  • Page 122

    4. Press esc to return to the main menu. Viewing the drive information: you can use the serveraid configuration program to view the vendor id, model number, serial number, and capacity of each hard disk drive attached to the serveraid controller. You also can use this program to view information abo...

  • Page 123

    Hard event displays the number of scsi i/o processor events that occurred on the drive since the device event log was last cleared. It also indicates if the drive exceeded the predictive failure analysis (pfa) threshold. Notes 1. If a pfa event is detected, it appears beside the hard event informati...

  • Page 124

    1. Help provides information about the choices available on the menu. You also can press f1 from any screen to obtain online help. 2. Display adapter status lets you view the current settings (on or off) for unattended mode, cd-rom boot, and read ahead. You also can select this choice to view inform...

  • Page 125

    2. Select rebuild/device management from the main menu; then, press enter. 3. Select set device state from the next menu; then, press enter. 4. Use the up arrow ( ↑ ) or down arrow ( ↓ ) key to highlight the appropriate drive; then, press enter. A screen similar to the following appears. Bay array b...

  • Page 126

    8. Back up the disk-array configuration information to diskette. See “backing up the disk-array configuration” on page 126 for instructions. Changing the raid parameters: you can use the serveraid configuration program to set the stripe-unit size, to set the rebuild priority, to turn unattended mode...

  • Page 127

    You can set the stripe-unit size to 8 k, 16 k, 32 k, or 64 k. – when the stripe-unit size is 8 k or 16 k, the maximum number of physical drives in an array is 16. – when the stripe-unit size is 32 k or 64 k, the maximum number of physical drives in an array is eight. Rebuild priority: the default se...

  • Page 128

    F6: when a drive is removed from the server (for example, for maintenance or security), but is returned to a different bay, the serveraid controller adjusts the configuration to the drive's new location. F7: a serveraid controller, with stored configuration information that does not match that of th...

  • Page 129

    To change the write policy: 1. Start the serveraid configuration program (see “starting the serveraid configuration program” on page 77). 2. Select advanced functions from the main menu; then, press enter. 3. Select logical drive parms management from the advanced functions menu; then, press enter. ...

  • Page 130

    Copying logical drives and disk arrays: you can use the serveraid configuration program to make backup copies of the logical drives and disk arrays in the server. You also might want to use this program to create a duplicate copy of a logical drive or array for use in another system. Copying logical...

  • Page 131

    Attention when you select yes in the confirm pop-up window, information in the target logical drive will be overwritten with information from the source logical drive. All existing data on the target logical drive is lost. 6. Select yes to copy the logical drive; then, press enter. Bay array bay arr...

  • Page 132

    Drives in array a to array b. (see “copying logical drives” on page 122.) 4. Physically remove the hard disk drives that contain the copy from the source system; then, install them in the same bays on the target system. Note ensure that you install the drives in the same bays on the target system th...

  • Page 133

    6. Select exit or press esc to return to the main menu. 7. Back up the disk-array configuration information to diskette. See “backing up the disk-array configuration” on page 126 for instructions. Deleting disk arrays: deleting a disk array deletes all logical drives that are defined in that disk ar...

  • Page 134

    “formatting drives” on page 128 “clearing the device event log” on page 128 “replacing a faulty drive” on page 129 “understanding the drive rebuild process” on page 131 “initializing, viewing, or synchronizing the serveraid ii controller configuration” on page 133 backing up the disk-array configura...

  • Page 135

    Restoring the disk-array configuration: to restore the disk-array configuration information for the serveraid controller, use the raidport adapter configuration cd and an up-to-date disk-array configuration backup diskette. Attention: dynamic changes in the configuration of the disk arrays occur due...

  • Page 136

    Scsi device self-test runs diagnostic tests on the scsi devices attached to the serveraid controller. Drive media test verifies that all sectors on the hard disk drive are accessible. The drive must be in the rdy or hsp state. Format drive performs a low-level format on a hard disk drive. For more i...

  • Page 137

    After you correct a disk-array problem, you might want to clear the device event log so that you can quickly identify any subsequent errors. To clear the device event log: 1. Start the serveraid configuration program (see “starting the serveraid configuration program” on page 77). 2. Select rebuild/...

  • Page 138

    All data from the array is lost, regardless of the raid levels assigned to the logical drives. To replace a faulty drive: 1. Before you remove or replace a drive that you suspect to be defective, verify that the drive is defective. To do this: a. Check the drive for damage. B. Verify that the drive ...

  • Page 139

    Note you can use the administration and monitoring utility program to identify a defunct drive and designate a replacement drive without restarting the server. Review the information in “understanding the drive rebuild process” on page 131; then, see “using the administration and monitoring utility ...

  • Page 140

    If the state of the logical drive is critical (crt), you must rebuild the defunct hard disk drive promptly. The replacement hard disk drive must be the same size or larger than the failed drive. If the hard disk drive being rebuilt is part of a raid level 0 logical drive, the raid level 0 drive is b...

  • Page 141

    8. Remove the hardwareguide cd and press ctrl + alt + del to restart the server. Initializing, viewing, or synchronizing the serveraid ii controller configuration: the serveraid configuration information stored in nonvolatile random-access memory (nvram) is critical to the reliable operation of the ...

  • Page 142

    Default settings. This choice sets the states for all powered-on hard disk drives to rdy, all cd-rom drives to cdr, and all tape drives to tap. This choice also deletes all previously defined arrays and logical drives. This choice writes a “null configuration” for the serveraid controller. You must ...

  • Page 143

    Configuration synchronization: when the configuration information stored in nvram, in the eeprom, and on the hard disk drives does not match, you can select one source; then, copy the selected configuration information to the other locations. You can view the individual configurations to determine i...

  • Page 144

    Specific hdd as source retrieves the configuration information from the hard disk drive that you select. The updated configuration information is then copied to nvram, to the eeprom, and to the configured hard disk drives. 136 netfinity server hmm.

  • Page 145

    Using the serveraid mini-configuration program the serveraid mini-configuration program is a quick way to view the serveraid controller settings and to perform a limited set of the configuration functions. The serveraid mini configuration program is stored in read-only memory (rom). To access the se...

  • Page 146

    3. If you have more than one serveraid controller installed, a selection screen appears. Use the up arrow ( ↑ ) or down arrow ( ↓ ) key to select your choice; then, press enter. Otherwise, the main menu of the mini-configuration program appears, similar to the following screen. Select the choice usi...

  • Page 147

    Viewing the serveraid ii controller status: when you select view adapter status from the main menu, a screen similar to the following appears. Bay array bay array 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ch 1 ch 2 a a a a a a 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ini opt ibm serveraid adapter disk ar...

  • Page 148

    – bad stripe indicates the logical drives that contain bad stripes. – locked stripe is a reserved field. – blocked drive indicates the logical drives that are blocked. The drives that are blocked cannot be used until they are unblocked. (see “unblocking logical drives” on page 38.) viewing the confi...

  • Page 149

    Locations the following information supports the netfinity 5500 - type 8660 server. “adapters” on page 142. “battery replacement” on page 147. “before you begin” on page 150. “changing jumper positions” on page 151. “completing the installation” on page 154 “controls and indicators” on page 158. “cd...

  • Page 150

    Adapters you can add adapters to extend the capabilities and power of the server. Many adapters provide bus-master capabilities, which enable the adapters to perform operations without interrupting the server's microprocessor. You can install up to seven adapters in the expansion connectors, called ...

  • Page 151

    .1/ 16-bit isa slot .2/ power leds for hot-swap slots .3/ attention leds for hot-swap slots .4/ hot-plug 32-bit pci slots 1–4 .5/ non-hot-plug 32-bit pci slots 5 and 6 leds for hot-plug pci slots: each hot-plug pci slot has three leds associated with it — two attention leds and one power led. Power ...

  • Page 152

    The following table describes the leds: adapter considerations: before you continue with the adapter-installation procedure: review the documentation that comes with the adapter and follow those instructions in addition to the instructions given in this chapter. If you need to change the switch or j...

  • Page 153

    Automatically configure itself when you install an isa plug and play device. Note pci adapters are also often referred to as plug and play because they configure automatically. Plug and play adapters: plug and play adapters are easier to install and set up because they are auto-configuring. This mea...

  • Page 154

    Notes 1. Refer to the documentation that comes with the adapter for information about required system resources. Then, make the appropriate jumper or switch settings on the adapter. 2. If you have a resource conflict, set the resources that are used by the isa legacy adapter to [isa legacy]. This wi...

  • Page 155

    Battery replacement note if the battery is remover, the stand by light will not blink until after the first completion of the post. Ibm has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adh...

  • Page 156

    Before you begin, be sure you have: read “safety information” on page 308 followed any special handling and installation instructions supplied with the replacement battery. Note after you replace the battery, you must reconfigure the server and reset the system date and time. To replace the battery:...

  • Page 157

    7. Reinstall any adapters you removed. (see “hot-plug pci adapter installation” on page 173 for information about installing and removing adapters from the hot-plug pci slots.) 8. Insert the plastic dividers into the divider guides beside pci slots 1 and 2. 9. Reinstall the top cover and complete th...

  • Page 158

    Before you begin notes: 1. You do not need to turn the server off to install or replace hot-swap power supplies, hot-swap drives, hot-swap fans, or hot-plug pci adapters. 2. The color orange on components or labels in the netfinity 5500 indicates hot-plug components. Become familiar with the safety ...

  • Page 159

    Changing jumper positions jumpers located on the system board and the processor board help you to customize the way the server operates. The system board, processor board, and scsi backplane contain two-pin and three-pin jumper blocks. In some cases, groups of jumpers might combine to define a funct...

  • Page 160

    To change a jumper's position for a two-pin jumper block: 1. Turn off the server; then, disconnect the server power cords. 2. Remove the server cover (see “preparing to install options” on page 220). 3. Do one of the following: lift the jumper straight off the pin block. Align the holes in the botto...

  • Page 161

    Three-pin jumper blocks: with the three-pin jumper blocks, each jumper covers two of the three pins on a pin block. You can position the jumper to fit over the center pin and either of the other two pins. The following illustration identifies pins 1, 2, and 3 on a three-pin jumper block. 2 1 3 to ch...

  • Page 162

    Completing the installation to complete the installation, you must reinstall the side and top covers, reconnect all the cables that you disconnected in “preparing to install options” on page 220, and, for certain options, run the configuration utility program. Follow the instructions in this section...

  • Page 163

    Installing the top cover: to install the server top cover: 1. Before installing a cover, check that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. 2. Lower the cover .2/ with the rear edge of the cover ...

  • Page 164

    Installing the trim bezels and server door: refer to the following illustration while you perform the steps in this procedure. To install the media-bay trim bezel: 1. Insert the two tabs on the top of the media-bay trim bezel .3/ in the matching holes on the server chassis. 2. Push the bottom of the...

  • Page 165

    Some options have device drivers that you need to install. Refer to the documentation that comes with the option for information about installing any required device drivers. If you have installed a new microprocessor, you might want to upgrade the operating system. Refer to the serverguide package....

  • Page 166

    Controls and indicators the most commonly used controls and indicators on the front of the server appear in the following illustration. Door lock (on side cover) hard disk status light hard disk activity light cd-rom eject/load button diskette drive eject button cd-rom in-use light diskette drive in...

  • Page 167

    The server can also be powered on by the system management processor. The server can be deactivated as follows: you can turn the server off by pressing the power control button on the front of the server. Pressing the power control button starts a graceful shutdown of the operating system, if this f...

  • Page 168

    When the light flashes rapidly (three flashes per second), the controller is identifying the drive. Hard disk activity light: when the green light for a hard disk drive is flashing, the drive is being accessed. 160 netfinity server hmm.

  • Page 169

    Cd-rom drive an ide cd-rom drive is a standard feature on the server. Cd-rom drives can play back or read from a cd, but cannot write information to it. Cd-rom drives use industry standard, 12 cm (4.75-inch) cds. Follow these guidelines when using a cd-rom drive: do not place the server where the fo...

  • Page 170

    By gently pushing the tray forward. When the tray is closed, the cd-rom drive in-use light on the front of the drive will activate to indicate that the drive is in use. 4. To eject the cd, press the eject/load button. When the tray slides out, carefully remove the cd. 5. Close the tray by pressing t...

  • Page 171

    Dasd backplane removal before you begin: read “safety information” on page 308. To remove the dasd backplane, do the following: 1. Remove the top cover (see “top cover removal” on page 262). 2. To access the cable(s) attached to the dasd backplane, slide the shuttle to the rear of the system, see “s...

  • Page 172

    Diagnostics panel leds the following illustration shows the leds on the diagnostics panel inside the server. See “symptom-to-fru index” on page 264 for information on identifying problems using these leds. Smi nmi pci1 pci2 pci3 mem fan1 fan2 fan3 fan4 temp vrm cpu dasd1 dasd2 ps1 ps2 speaker to rep...

  • Page 173

    External options before you begin: read “safety information” on page 308. Read the documentation that comes with the options. Connecting external scsi devices: you can attach a scsi storage expansion enclosure to the server. Cabling requirements: the serveraid controller in the server has one channe...

  • Page 174

    Input/output ports and connectors: the input/output (i/o) connectors are for attaching external devices, such as printers, keyboards, and displays, to the server. The i/o connectors on the server include: two serial-port connectors one systems management connector one parallel-port connector one vid...

  • Page 175

    When you turn on the server, the post routine assigns the serial ports to specific communication port addresses. Some application programs use only certain ports, and some modems are designed for use only at certain communication port addresses. You might need to use the configuration/setup utility ...

  • Page 176

    When you turn on the server, the post routine assigns the parallel port a specific port address. You can change the parallel-port assignment by using the configuration/setup utility program. Video port: the system board in the server has one svga video port. This port is used to attach a video monit...

  • Page 177

    Keyboard and auxiliary-device ports: the system board has one keyboard port and one auxiliary-device port that supports a mouse or other pointing device. (see “input/output connectors and expansion slots” on page 194 for the locations of the connectors.) 6 4 2 1 3 5 the following table shows the pin...

  • Page 178

    Ethernet port: the system board in the netfinity 5500 contains an ethernet controller. The controller has an external rj-45 connector on the rear of the server that is used with a category 3, 4, or 5 unshielded twisted-pair (utp) cable. The connector enables an ethernet network to attach to the inte...

  • Page 179

    Universal serial bus ports: the system board in the netfinity 5500 contains two universal serial bus (usb) ports. Each usb port has an external connector on the rear on the server for attaching devices that previously used serial, parallel, keyboard, mouse, and game ports. Usb is an emerging serial ...

  • Page 180

    Front bezel removal before you begin: read “safety information” on page 308. To remove the front bezel, do the following: 1. Remove the top cover, see “top cover removal” on page 262. 2. Remove the information panel cover, see “information panel cover removal” on page 191. 3. Remove the door and tri...

  • Page 181

    Hot-plug pci adapter installation this section gives the procedure for installing a hot-plug pci adapter. If you want to remove a hot-plug adapter, reverse the steps. If the operating system supports hot-replace pci adapters, you can replace a failing hot-plug pci adapter with a new adapter of the s...

  • Page 182

    .1/ tab .2/ adapter retention latch .3/ expansion-slot cover .4/ attention light .5/ power light .6/ plastic divider 174 netfinity server hmm.

  • Page 183

    .1/ tab .2/ adapter retention latch .7/ adapter .8/ adapter retention latch to install a hot-plug pci adapter: 1. Remove the top cover (see “top cover removal” on page 262). 2. Determine which expansion slot you will use for the adapter. Note only pci slots 1–4 can be used for hot-plug pci adapters....

  • Page 184

    B. Lift the tab .1/ covering the top of the expansion-slot cover .3/ and remove expansion-slot cover from the server. Store it in a safe place for future use. Attention expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the sy...

  • Page 185

    Hot-plug pci slot.) make sure that the power light .5/ for the hot-plug pci slot is on. 11. If you have other options to install or remove, do so now; otherwise, go to “completing the installation” on page 154. Installing a non-hot-plug adapter this section gives the procedure for installing a non-h...

  • Page 186

    “preparing to install options” on page 220); then remove the top cover (see “top cover removal” on page 262). 2. Determine which expansion slot you will use for the adapter. Note check the instructions that come with the adapter for any requirements or restrictions. 3. Remove the expansion-slot cove...

  • Page 187

    A. Carefully grasp the adapter .3/ by its top edge or upper corners, and align it with the expansion slot on the system board. B. Press the adapter firmly into the expansion slot. Attention when you install an adapter in the server, be sure that it is completely and correctly seated in the system bo...

  • Page 188

    Verifying compatibility between network adapters and device drivers: the server supports several types of network adapters. If you are having trouble with the installation or operation of a network adapter or network operating system, ensure that the network-adapter device driver supports dual proce...

  • Page 189

    Hot-swap power supply installation the server comes with one power supply. You can add a second power supply to provide redundant power. After you install a power supply, check the power-supply status indicators to verify that the power supply is operating properly. See “power supplies” on page 224 ...

  • Page 190

    9 9 .1/ power cord connector for power supply 2 .2/ screws .3/ filler panel .4/ power supply .5/ handle .6/ power switch on power supply .7/ ac power light .8/ dc power light .9/ holes for shipping screws .1ð/ power-cord strain-relief bracket 182 netfinity server hmm.

  • Page 191

    To add a power supply: caution never remove the cover on a power supply or any part (power backplane and ac box) that has the following label attached. Hazardous voltage, current, and energy levels are present inside the power supplies, power backplane, and ac box. There are no serviceable parts ins...

  • Page 192

    7. Make sure the power switch .6/ on the power supply is in the on position. 8. Verify that the dc power light .8/ and ac power light .7/ on the power supply are lit, indicating that the power supply is operating correctly. 184 netfinity server hmm.

  • Page 193

    Hot-swap power supply removal the server comes with one power supply. You can add a second power supply to provide redundant power. Each power supply has two status indicators; see “power supplies” on page 224 for information about the status indicators. Attention you cannot hot-swap a power supply ...

  • Page 194

    C. Grasp the handle .5/ on the power supply and pull the handle toward the center of the server; then, slide the power supply out of the chassis. Note during normal operation, each power-supply bay should have either a power supply or filler panel installed for proper cooling. 4. If you are not inst...

  • Page 195

    Hot-swap fan assembly the server comes with three hot-swap fan assemblies. Attention: replace a fan that has failed within 48 hours to help ensure proper cooling. Note you do not need to turn off the power to the server to replace a hot-swap fan assembly. The following illustration shows the replace...

  • Page 196

    Caution the power cable to the fan should be disconnected whenever the fan assembly is not installed in the server; otherwise, the fan might start turning while you are holding it and the fan blades could injure your fingers. 1. Remove the top cover (see “top cover removal” on page 262). Attention: ...

  • Page 197

    Information led panel the information led panel on the front of the server contains status lights. Ok 100 mb 100 mb link ok link ok tx rx 1 2 system power light system post complete light scsi hard drive activity light system error light processor 1 activity light ethernet speed 100 mbps light ether...

  • Page 198

    Ethernet speed 100 mbps: when this green light is lit, the ethernet speed is 100 mbps. Ethernet link status light: when this green light is lit, there is an active connection on the ethernet port. Ethernet transmit/receive activity light: when this green light is lit, it indicates transmit or receiv...

  • Page 199

    Information panel cover removal before you begin: read “safety information” on page 308. To remove the information-panel cover, do the following: 1. Remove the door, see “server door and trim bezels removal” on page 252. 2. Remove the information-panel cover. A. Place your fingers inside the right s...

  • Page 200

    Information panel led assembly removal before you begin: read “safety information” on page 308. To remove the information panel led assembly, do the following: 1. Remove the server door and trim bezels, see “server door and trim bezels removal” on page 252. 2. Remove the top cover, see “top cover re...

  • Page 201

    A. Remove the information panel led assembly screws, then; remove the assembly. Netfinity 5500 - type 8660 193.

  • Page 202

    Input/output connectors and expansion slots the following illustration shows the expansion slots and the input/output connectors (ports) on the rear of the server. Parallel connector ethernet connector keyboard connector universal serial bus 1 universal serial bus 2 management c connector mouse conn...

  • Page 203

    Note if a standard (non-usb) keyboard is attached to the keyboard port, the usb ports are disabled while the power-on self-test (post) is running and no usb devices will work during post. Ethernet connector: the server has one rj-45 ethernet connector. This connector is for attachment of the network...

  • Page 204

    Interior led and speaker assembly before you begin: read “safety information” on page 308. To remove the interior led and speaker assembly (diagnostic leds), do the following: 1. Remove the top cover, see “top cover removal” on page 262 2. Disconnect the cables attached to interior led and speaker a...

  • Page 205

    Internal drive installation different types of drives allow the system to read multiple types of media and store more data. Several types of drives are available, such as: diskette hard disk cd-rom tape internal drive bays: internal drives are installed in bays. The server comes with one 3.5-inch, 1...

  • Page 206

    Bays a and b come without a device installed. These bays are for 5.25-inch, half-high, removable-media drives, such as tape backup drives. Bays a and b can be combined into a single full-high bay. The netfinity 5500 supports only one diskette drive. The server does not support hard disk drives in ba...

  • Page 207

    Scsi ids: each scsi device that is connected to an individual channel of the raid controller needs a unique identification (id) so that the controller can identify the devices and ensure that different devices do not attempt to transfer data at the same time. (the two channels of the integrated raid...

  • Page 208

    Preinstallation steps (all bays): before you install drives in the server, verify that you have all the cables and any other equipment specified in the documentation that comes with the internal drive. You might also need to perform certain preinstallation activities. Some of the steps are required ...

  • Page 209

    .1/ screws for filler panel .2/ filler panel with emi shield .3/ slide rails .4/ screws for slide rails .5/ drive netfinity 5500 - type 8660 201.

  • Page 210

    .5/ drive .6/ scsi cable for the removable-media drive bays .7/ shuttle .8/ thumbscrews to install a removable-media drive in one of the left front bays: 1. Turn off the server and peripheral devices (see “preparing to install options” on page 220) and remove the top cover (see “top cover removal” o...

  • Page 211

    9. Pull the shuttle .7/ toward the back of the server. 10. Connect one of the connectors on the scsi cable for the removable-media drive bays .6/ to the back of the drive .5/ . 11. Connect a power cable to the back of the drive. Power cables for removable-media drives come installed in the server. T...

  • Page 212

    .1/ filler panel .2/ hot-swap hard disk drive .3/ drive tray handle (open position) to install a drive in a hot-swap bay: 1. Unlock and open the server door (see “preparing to install options” on page 220). Attention: to maintain proper system cooling, do not operate the server for more than two min...

  • Page 213

    Note because the server has a raid controller, you must reconfigure the disk arrays after installing hard disk drives. Record the configuration information. Replacing a drive in a hot-swap bay note you do not have to turn off the server to remove a drive from the hot-swap bays. Attention before you ...

  • Page 214

    .1/ hard disk drive .2/ drive tray handle (open position) 206 netfinity server hmm.

  • Page 215

    .3/ screws for half-high drive .4/ screw holes for slim-high drive .5/ drive tray .6/ drive .7/ connector for half-high drive .8/ screws for half-high drive connector to replace a drive in a hot-swap bay: 1. Unlock and open the server door (see “preparing to install options” on page 220). Attention:...

  • Page 216

    Hot-swap tray .5/ ; then, remove the connector from the back of the drive. B. Remove the four screws .3/ (for a half-high drive) or .4/ (for a slim-high drive) that attach the drive .6/ to the hot-swap tray, and remove the drive from the tray. 4. Place the new hard disk drive on the hot-swap tray an...

  • Page 217

    Installing devices in the netbay3 this appendix contains information about installing devices in the netbay3. Note the illustrations in this appendix do not show the server on top of the netbay3, however, you do not need to remove the netbay3 to install devices. General considerations: you can insta...

  • Page 218

    Removing the rear panel note do not remove the rear panel if you are not installing a device in the netbay3. 1. Remove the netbay3 rear panel. A. Remove the four screws. B. Lift the rear panel off. 2. After you remove the rear panel, do one of the following: install a device on rails in the netbay3....

  • Page 219

    Removing cage nuts: device installation might require the removal or moving of the rear-pane cage nuts. If you need to move the cage nuts, follow this procedure to move them and then go to “installing cage nuts” on page 212 to install them in the correct position. 1. Hold the cage nut in place and c...

  • Page 220

    2. With the cage nut-clip compressed, push the cage nut-clip out of the square hole. 3. Release the screwdriver pressure on the clip. The cage nut is now loose and can be removed from the square hole. Installing cage nuts: the nuts go toward the inside of the netbay3. Make sure you install all the c...

  • Page 221

    Installing devices on the netbay3 base plate: some devices rest on the netbay3 base plate. These devices must be screwed to the netbay3 vertical mounting rails. Netfinity 5500 - type 8660 213.

  • Page 222

    Memory-module kits note if installing a 256mb registered memory module in the server, ensure the jumper is installed on pins 2 and 3 of jumper block j12 on the processor board. Adding memory to the server is an easy way to make programs run faster. You can increase the amount of memory in the server...

  • Page 223

    Refer to this illustration while you perform the steps in this procedure. Note the illustration shows only the processor board for simplicity; you do not need to remove the processor board to install a memory module. .1/ memory socket (bank) 1 (j4) .2/ memory socket (bank) 2 (j3) .3/ memory socket (...

  • Page 224

    A. Locate the lowest-numbered, empty memory-module connector on the processor board. B. Turn the memory module (dimm) .6/ so that the pins align correctly with the connector .4/ . C. Insert the dimm into the connector by pressing on one edge of the dimm and then on the other edge of the dimm. Be sur...

  • Page 225

    Microprocessor kit the server comes with one microprocessor installed on the processor board. When you install an additional microprocessor kit, the server can operate as a symmetric multiprocessing (smp) server. With smp, certain operating systems and application programs can distribute the process...

  • Page 226

    Note the illustration shows only the processor board for simplicity; you do not need to remove the processor board to install a microprocessor kit. .1/ voltage regulator module (vrm) for secondary microprocessor .2/ vrm for primary microprocessor .3/ primary microprocessor (cpu or processor 1) .4/ s...

  • Page 227

    B. Center the microprocessor .6/ over the secondary connector .4/ . Attention make sure the microprocessor is oriented and aligned correctly before you try to press it into the connector. C. Press in on the latches .7/ and carefully insert the microprocessor into the connector. D. Press outward on t...

  • Page 228

    Preparing to install options before you begin: read “safety information” on page 308. Note you do not need to turn the server off to work with hot-plug or hot-swap devices, such as hot-plug pci adapters, and hot-swap hard disk drives. If you are: installing or removing a hot-plug pci adapter, go to ...

  • Page 229

    4. Unplug all power cords (cables) from electrical outlets. 5. Note the location of the remaining cables and cords; then disconnect them from the back of the server. Caution electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment dam...

  • Page 230

    Power backplane removal before you begin: read “safety information” on page 308. To remove the power backplane, to the following 1. Remove the top cover (see “top cover removal” on page 262). 2. To access the power backplane cables, slide the shuttle to the rear of the system, see “shuttle removal” ...

  • Page 231

    A. Remove the power backplane screws .1/ , then; remove the power backplane. Netfinity 5500 - type 8660 223.

  • Page 232

    Power supplies the following illustration shows the power supplies on the server. Power supply 1 power connector power supply 1 filler panel for power supply bay 2 power supply power switch dc power light ac power light hot-swap power supplies: the server comes with one hot-swap power supply install...

  • Page 233

    Power supply filler plate before you begin: read “safety information” on page 308. To remove the power supply filler plate, do the following: 1. Remove the power supply filler plate screws .1/ , then; remove the power supply filler plate. Netfinity 5500 - type 8660 225.

  • Page 234

    Netbay3 bezel installation the netbay3 bezel is shipped, unattached, inside the netbay3. To install the netbay3 bezel: 1. Remove the package containing the netbay3 bezel and unpack the bezel. 2. Hook the tabs on the left side of the netbay3 bezel around the posts on the netbay3. 3. Gently push the r...

  • Page 235

    Processor board component locations a layout of the processor board is shown in the following illustration. 32 33 34 35 36 31 37 .1/ – .4/ microprocessor core-frequency-selection jumper block (j27–j30) .5/ primary microprocessor vrm error led (cr17) .6/ reserved (j20) .7/ system board interface conn...

  • Page 236

    .19/ dimm socket 3 (j2) .2ð/ dimm socket 2 (j3) .21/ dimm socket 1 (j4) .22/ secondary microprocessor error led (cr13) .23/ reserved (j7) .24/ reserved (j24) .25/ reserved (j6) .26/ reserved (j16) .27/ secondary microprocessor card connector (u6) .28/ reset-system jumper block (j23) .29/ reserved (j...

  • Page 237

    Processor board jumpers table 9 on page 230 contains the names and descriptions of the jumper blocks located on the processor board. The highlighted numbers in the table refer to the highlighted numbers in the illustration in “processor board component locations” on page 227. Notes 1. Turn off the s...

  • Page 238

    Table 9. Processor board jumpers jumper name description .1/ – .4/ microprocessor core frequency selection (j27–j30) the default core/bus fraction is 3.5 (350/100 mhz). Jumpers are installed on pins 1 and 2 of j27 and j30; and jumpers are installed on pins 2 and 3 of j28 and j29. For the core/bus fr...

  • Page 239

    Table 10. Microprocessor core frequency selection core/bus fraction j27 jumper j28 jumper j29 jumper j30 jumper 350/100 pins 1 and 2 pins 2 and 3 pins 2 and 3 pins 1 and 2 400/100 pins 2 and 3 pins 1 and 2 pins 1 and 2 pins 1 and 2 450/100 pins 2 and 3 pins 1 and 2 pins 2 and 3 pins 1 and 2 500/100 ...

  • Page 240

    Processor board removal before you begin: read “safety information” on page 308. To remove the processor board, do the following. 1. Remove the top cover (see “top cover removal” on page 262). 2. Disconnect all processor board cables. 3. Remove the processor board. 4. Remove the processor board scre...

  • Page 241

    Rack installation this chapter provides instructions for installing a server in a rack and for removing a server from a rack. The server comes with all the rack installation hardware (rack model only). Review the preinstallation information in “before you begin”; then, continue with “installing and ...

  • Page 242

    Preparing the rack caution use safe lifting practices when lifting the machine. In this section, you will use the following parts: ibm installation template two slide-bracket assemblies one cable-management arm two bezel brackets six screws (for attaching the bezel brackets) sixteen long screws (m6 ...

  • Page 243

    3. Attach a slide-bracket assembly to the front of the rack: notes: get another person to help you attach the slide-bracket assemblies to the rack. The slide-bracket assemblies can be installed on either the left or right side of the rack. Refer to the illustrations for examples of the proper alignm...

  • Page 244

    Screws 236 netfinity server hmm.

  • Page 245

    C. Insert screws (6m by 16 mm) through the mounting rail to the slide-bracket assembly. Do not tighten the screws. 4. Attach the slide bracket assembly to the rear of the rack: a. Position the slide-bracket assembly inside the mounting rail. B. Insert screws (6m by 16 mm) through the mounting rail t...

  • Page 246

    7. Tighten all screws to secure both slide-bracket assemblies. If you are using a torque screwdriver, use the following torque setting: 8–11 nm (70.8–97.0 in/lbs). 8. Attach the cable-management arm to the rear of the rack: a. Position the cable-management arm bracket on the outside of the mounting ...

  • Page 247

    Netfinity 5500 - type 8660 239.

  • Page 248

    Installing the server in the rack: in this section, you will use eight screws (m4 by 8). To install the server in the rack: 1. Fully extend the slide-bracket assemblies until they lock. 2. Install the four lift handles on the sides of the server: a. Press in on the sides of the lift handle near the ...

  • Page 249

    Caution use safe lifting practices when lifting the machine. 3. Lift and position the server so that the bayonet slots on the server are above the bayonets on the slide-bracket assemblies. 4. Lower the server and slip the bayonets into the bayonet slots. 5. Insert screws through one slide-bracket as...

  • Page 250

    6. Remove the four lift handles from the sides of the server: a. Grasp the lift handle and press in on the sides of the lift handle near the tabs until the tabs touch the inside edges of the slots. B. Move the handle down in the slots so that the hooked parts of the tabs clear the top edges of the s...

  • Page 251

    8. Attach the cable-management arm to the server using the captive screws. 9. Attach the monitor, keyboard, and power cables to the corresponding connectors on the server. Refer to the rack documentation for instructions. 10. Attach the cables to the cable-management arm using cable ties. Netfinity ...

  • Page 252

    11. Attach the two bezel brackets (one for each side) to the front sides of the server with the six screws provided. 244 netfinity server hmm.

  • Page 253

    12. Secure the server in the rack: a. Slide the server into the rack. B. Secure the server to both sides of the rack by inserting screws (m6 by 16 mm) through the bezel brackets, mounting rails, and cage nuts. 13. Install the rack front door. 14. To complete the installation, refer to the documentat...

  • Page 254

    Removing the server from a rack before you begin read “safety information” on page 308. Turn off the server. Follow any additional installation and safety instructions that come with the rack. To remove the server from a rack: 1. If you have a modem or fax machine attached to the server, disconnect ...

  • Page 255

    Caution use safe lifting practices when lifting the machine. 9. Install the four lift handles on the sides of the server: a. Press in on the sides of the lift handle near the tabs and insert the handle tabs into the slots on the side of the server. B. Move the handle up in the slots so that the hook...

  • Page 256

    10. Lift the server from the slide bracket assemblies and place the server on a flat, nonconductive surface. 248 netfinity server hmm.

  • Page 257

    Scsi backplane component locations the following simplified layout of the scsi backplane identifies the components. Refer to this figure when you set the jumpers on the backplane. .1/ wide (16-bit) scsi connector .2/ option jumper block (j10) .3/ scsi hot-swap drive connectors (on reverse side of ba...

  • Page 258

    Scsi backplane option jumpers the option jumper block on the scsi backplane defines the scsi ids for hot-swap drives. See the illustration in “scsi backplane component locations” on page 249 for the location of the option jumper block. Table 11 summarizes the settings for the scsi backplane option j...

  • Page 259

    Server cabling make sure you have an adequate number of properly grounded electrical outlets for the server, monitor, and any other options that you installed. Place the server in a location that is dry. Rain or spilled liquids might damage the server. Leave about 50 mm (2 inches) of space at the ri...

  • Page 260

    Server door and trim bezels removal refer to the following illustration while you perform the steps in this procedure. To remove the server door: 1. Unlock and open the server door .1/ . 2. Lift the server door up and off its hinges. Store the door in a safe place. To remove the netbay3 bezel (tower...

  • Page 261

    Shuttle removal before you begin: read “safety information” on page 308. To remove the shuttle, do the following: 1. Remove the top cover (see “top cover removal” on page 262). 2. Remove the shuttle. A. Remove the screws 2. B. Loosen the screws 1, then: slide the shuttle to the rear of the system. N...

  • Page 262

    Side cover(s) removal to remove the side cover(s), do the following: 1. Remove the top cover (see “top cover removal” on page 262). 2. Remove the side cover. A. Release the three tabs .1/ on the top edge of one side cover and tilt the cover away from the server. B. Lift the cover off the server and ...

  • Page 263

    System board component locations the following illustration shows the system board and identifies system board components. You might need to refer to this figure before you install hardware in the server, or when you record information in the tables in this chapter. You might also need to refer to t...

  • Page 264

    .22/ ide connector (j33) .23/ system reset jumper block (j51) .24/ fan connector (j36) .25/ diskette drive connector (j22) .26/ power on password override jumper block (j24) .27/ flash rom page swap jumper block (j30) .28/ control panel connector (j20) .29/ battery .3ð/ reserved (j46) .31/ hot-plug ...

  • Page 265

    System board jumpers table 13 describes the jumpers on the system board. The numbers in the table correspond to the highlighted numbers on the illustration in “system board component locations” on page 255. Note turn off the server, and disconnect the power cords before moving any jumpers. Table 13....

  • Page 266

    Bypassing an unknown power-on password: when a power-on password is set, post does not complete until you enter the password. If you forget the power-on password, you can regain access to the server through either of the following methods: enter the administrator password at the power-on prompt, if ...

  • Page 267

    System board removal notes 1. Read “safety information” on page 308. 2. If possible, record the configuration settings before removing the system board. (see “configuration/setup utility program” on page 60.) to remove the system board, do the following: 1. Remove the top cover (see “top cover remov...

  • Page 268

    A. Remove the processor card support tray housing screws .1/ . B. Lift the support tray housing latches .2/ to release the housing from the shuttle, then; lift the housing out of the system. 7. Remove the system board dust cover .1/ .. 8. Remove the system board. 260 netfinity server hmm.

  • Page 269

    A. Remove the system board mounting screws, then; remove the system board. Netfinity 5500 - type 8660 261.

  • Page 270

    Top cover removal before you begin: read “safety information” on page 308. Note you do not have to power-off the system to replace a hot-swap fan. To remove the server top cover: 1. Turn off the server and all attached devices and disconnect all external cables and power cords (see “preparing to ins...

  • Page 271

    Voltage regulator card removal note read “safety information” on page 308. To remove the voltage regulator card, do the following: 1. Turn off the server and all eternal devices. 2. Disconnect the server and all external devices from the power source. 3. Remove the voltage regulator card mounting sc...

  • Page 272

    Symptom-to-fru index this index supports netfinity 5500 - type 8660 servers. Notes 1. Check the configuration before you replace a fru. Configuration problems can cause false errors and symptoms. 2. For ibm devices not supported by index, refer to the manual for that device. 3. Always start with “ge...

  • Page 273

    Beep/symptom fru/action 1-2-3 (dma page register write/read failed) 1. System board 2. Processor board 1-2-4 ram refresh verification failed 1. System board 2. Processor board 1-3-1 (1st 64k ram test failed) 1. Dimm 2. Processor board 1-3-2 (1st 64k ram parity test failed) 1. Dimm 2. Processor board...

  • Page 274

    Beep/symptom fru/action 3-1-3 (ram test failed above address 0ffffh) 1. Dimm 2. Processor board 3. System board 3-1-4 (time-of-day clock failed) 1. Battery/cmos chip 2. System board 3-2-1 (serial port failed) 1. System board 3-2-2 (parallel port failed) 1. System board 3-2-3 (math coprocessor failed...

  • Page 275

    No beep symptoms no beep symptom fru/action no beep and the system operates correctly. 1. Check speaker cables 2. Speaker 3. System board no beeps occur after successfully completing post (the power-on status is disabled.) 1. Run configuration/setup, set the start options power-on status to enable. ...

  • Page 276

    Diagnostic panel led fru/action dasd 1 led on (the led located next to the drive bay that the failing drive is installed in will be turned on.) 1. Failing drive. 2. Be sure the fans are operating correctly and the air flow is good. 3. Scsi backplane fan 1 led on 1. Fan 1 2. Fan cable 3. System board...

  • Page 277

    Diagnostic panel led fru/action temp led on 1. Be sure the fans are operating correctly and the air flow is good. 2. Check processor 1 and 2 leds 3. Be sure the power supply fans are operating correctly and the air flow is good. 4. Processor board 5. System board vrm led on (check the vrm (voltage r...

  • Page 278

    Diagnostic error codes attention in the following error codes, if xxx is 000, 195, or 197 do not replace a fru. The description for these error codes are: 000 the test passed. 195 the esc key was pressed to abort the test. 197 this is a warning error and may not indicate a hardware failure. For all ...

  • Page 279

    Error code/symptom fru/action 020-xxx-004 (failed hot-swap slot 4 pci latch test) 1. Pci hot-swap latch assembly 2. System board 030-xxx-000 (failed internal scsi interface test) 1. System board 035-xxx-000 duplicate error code (failed system board raid test. Check system error log before replacing ...

  • Page 280

    Error code/symptom fru/action 035-xxx-300 duplicate error code (failed raid test on pci slot 3. Check system error log before replacing a fru.) 1. Adapter 2. Scsi backplane 3. Cable 035-xxx-300 duplicate error code (check system error log before replacing a fru.) 1. Fixed disk with scsi id 00 on rai...

  • Page 281

    Error code/symptom fru/action 089-xxx-001 (failed microprocessor test) 1. Vrm for microprocessor 2. Microprocessor 089-xxx-002 (failed optional microprocessor test) 1. Vrm for optional microprocessor 2. Optional microprocessor 165-xxx-000 (failed system board test) 1. System board before replacing t...

  • Page 282

    Error code/symptom fru/action 201-xxx-002 (failed memory test, see“memory settings” on page 98 ) 1. Dimm location j2 201-xxx-003 (failed memory test, see“memory settings” on page 98 ) 1. Dimm location j3 201-xxx-004 (failed memory test, see“memory settings” on page 98 ) 1. Dimm location j4 201-xxx-9...

  • Page 283

    Error code/symptom fru/action 217-xxx-002 (failed bios fixed disk test) note if raid is configured, the fixed disk number refers to the raid logical array. 1. Fixed disk 3 217-xxx-003 (failed bios fixed disk test) note if raid is configured, the fixed disk number refers to the raid logical array. 1....

  • Page 284

    Error code/symptom fru/action 264-xxx-999 (errors on muliple tape drives, see error text for more info) 1. See error messages/text in the error log for detailed information on each individual tape drive error. 301-xxx-000 (failed keyboard test) 1. Keyboard 405-xxx-000 (failed ethernet test) 1. Verif...

  • Page 285

    Error symptoms error symptom fru/action cd is not working properly. 1. Clean the cd 2. Clean the optical-head lens. 3. Cd-rom drive cd-rom drive tray is not working. (the server must be powered-on.) if the server is on and the tray does not eject, 1. Insert the end of a paper clip into the manual tr...

  • Page 286

    Power supply led errors use the power supply led information on the following page to trouble shoot power supply problems. Note the minimum configuration required for the dc good light to come on is. Power supply power backplane power ac inlet box system board (with pins 2 and 3 of j32 connected tog...

  • Page 287

    Fru/action 1. Check ac power to system 2 . Power supply 3 . Power backplane 4. Power ac inlet box 1. Verify power supply switch is on. 2. Check processor connectors j10 and j17. 3. Move jumper j32 to pins 2-3 to bypass power control. If the dc good led comes on, reseat the system power switch (butto...

  • Page 288

    Post error codes in the following error codes, x can be any number or letter. Error code/symptom fru/action 062 (three consecutive boot failures using the default configuration.) 1. Run configuration/setup 2. Battery/cmos chip 3. System board 101, 102 (system and processor error) 1. System board 2. ...

  • Page 289

    Error code/symptom fru/action 176 (computer cover or cable cover was removed without a key being used) 1. Run configuration/setup 2. System board 177, 178 (security hardware error) 1. Run configuration/setup 2. Service processor adapter 3. System board 184 (power-on password corrupted) 1. Run config...

  • Page 290

    Error code/symptom fru/action 262 (dram parity configuration error) 1. Run configuration/setup 2. Battery/cmos chip 3. System board 289 (dimm has been disabled the user or system, see “memory settings” on page 98) 1. Run configuration/setup, if disabled by user 2. Disabled dimm, if not disabled by u...

  • Page 291

    Error code/symptom fru/action 178x (fixed disk error) 1. Fixed disk cables 2. Run diagnostics 3. Fixed disk adapter 4. Fixed disk drive 5. System board 1800 (no more hardware interrupt available for pci adapter) 1. Run configuration/setup 2. Failing adapter 3. System board 1801 (no room for pci opti...

  • Page 292

    Error code/symptom fru/action 5962 (ide cd-rom configuration error) 1. Run configuration/setup 2. Cd-rom drive 3. Battery/cmos chip 8603 (pointing device error) 1. Pointing device 2. System board 8603 (pointing device error) 1. Pointing device 2. System board 0001200 (machine check architecture erro...

  • Page 293

    Scsi error codes error code fru/action all scsi errors one or more of the following might be causing the problem: a failing scsi device (adapter, drive, controller) an improper scsi configuration or scsi termination jumper setting duplicate scsi ids in the same scsi chain a missing or improperly ins...

  • Page 294

    Serveraid ii controller error codes/messages use the following serveraid ii controller error code/message information when diagnosing serveraid problems. The error codes/messages are displayed on the screen in a line of text immediately after the the adapter bios version screen similar to the follow...

  • Page 295

    Fru/action 1. Controller is functioning properly. Do not replace controller. 1. Raid controller. System board, if integrated controller. 1. Install the download jumpers (two jumpers on j15, installed parallel to pci slots) and flash the controller with the latest ibm serveraid bios/firmware from the...

  • Page 296

    Fru/action 1 . Note the controller will detect a configuration change. Do not select save changes. Press f10 to bypass any save options. Isolate between the scsi subsystem and the controller by disconnecting all scsi cables and reboot. If the ipsr code still occurs, replace the planar. 2. If the ips...

  • Page 297

    Fru/action 1. N/a, controller is functioning properly. 1. Verify that the download jumpers (j15) are not in place. 2. Flash the controller firmware with the download jumpers in place (two jumpers on j15, installed parallel to pci slots), then remove the download jumpers. 3. Raid controller. System b...

  • Page 298

    System board leds the system board contains three scsi leds and a processor led that are turned on when the system detects an error. Notes 1. To locate the leds on the system board see “system board component locations” on page 255. 2. Check the system error log for additional information before rep...

  • Page 299

    System board scsi leds fru/action 5 blinks followed by a pause (dram address error) a. Check cables b. System board c. Dasd backplane 6 blinks followed by a pause (code block checksum error, flash the serveraid controller.) 1. Run the serveraid flash program. 2. Check cables 3. System board 4. Dasd ...

  • Page 300

    Note minimum operating requirements are: power supply power backplane power ac inlet box system board (with pins 2 and 3 of j32 connected together to bypass the power switch (button). The default is pins 1 and 2.) processor board (verify that the j10 and j17 connectors are are installed correctly.) ...

  • Page 301

    Parts listing (type 8660) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 netfinity 5500 - type 8660 293.

  • Page 302

    System index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. 1 top cover (models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4s...

  • Page 303

    Index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. 6 hard disk drive see“hard disk drives and cables” on page 302 . N/a 7 hard disk dri...

  • Page 304

    Index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. Cd-rom signal cable (ide) (models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, ...

  • Page 305

    Index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. 22 front led (models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u...

  • Page 306

    Index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. 512 kb processor card without processor (models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 4...

  • Page 307

    Index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. Keylock with keys and pawl (models 11u, 11x, 41u, 41x, 42u, 42x, 4su, 4sx, 51u, 51x,...

  • Page 308

    Index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. Miscellaneous parts kit 3 (models 11u, 11x, 41u, 41x, 42u, 42x, 4su, 4sx, 51u, 51x, ...

  • Page 309

    Index system (netfinity 5500 - type 8660) models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx, 51u, 51x, 52u, 52x, 5ru, 5rx, 5su, 5sx, 61u, 61x, 62u, 62x, 6ru, 6rx, 6su, 6sx, 71u, 72u, 7ru, 7su fru no. Rack slide bracket assembly (models 1ru, 1rx, 4ru, 4rx, 4su, 4sx, 5ru, 5rx, 5su, 5sx...

  • Page 310

    Hard disk drives and cables index hard disk drive option fru no. 6 4 gb hard disk drive (models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx) 76h5817 6 4 gb hard disk drive (2nd source) (models 11u, 11x, 1ru, 1rx, 41u, 41x, 42u, 42x, 4ru, 4rx, 4su, 4sx) 76h7243 6 9 gb hard disk drive (...

  • Page 311

    Keyboards keyboards fru no. Arabic 37l2555 37l0818 02k0870 belgian-french 37l2556 37l0819 02k0871 belgian-uk/dutch 37l2557 37l0820 02k0872 brazil/portugal 37l2571 37l0817 02k0869 bulgarian 37l2558 37l0821 02k0873 chinese/us 37l2585 37l0848 02k0900 czech 37l2559 37l0822 02k0874 danish 37l2560 37l0823...

  • Page 312

    Keyboards fru no. Norwegian 37l252569 37l0832 02k0884 polish 37l2570 37l0833 02k0885 portuguese 37l2571 37l0834 02k0886 romanian 37l2572 37l0835 02k0887 russian 37l2573 37l0836 02k0888 serbian/cyrillic 37l2574 37l0837 02k0889 slovak 37l2575 37l0838 02k0890 spanish 37l2576 37l0839 02k0891 spanish - l...

  • Page 313

    Power cords power cords fru no. Arabic 14f0033 belgium 1339520 bulgaria 1339520 czech republic 1339520 denmark 13f9997 finland 1339520 france 1339520 germany 1339520 hungary 1339520 israel 14f0087 italy 14f0069 latvia 1339520 netherlands 1339520 norway 1339520 poland 1339520 portugal 1339520 serbia ...

  • Page 314

    306 netfinity server hmm.

  • Page 315

    Related service information important the service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in th...

  • Page 316

    Safety information the following section contains the safety information that you need to be familiar with before servicing an ibm mobile computer. General safety follow these rules to ensure general safety: observe good housekeeping in the area of the machines during and after maintenance. When lif...

  • Page 317

    Electrical safety caution electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed other...

  • Page 318

    Remember: there must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body. – when using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – stand on suitable rubber m...

  • Page 319

    If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: electrical hazards, especially primary power (primary voltage on the fra...

  • Page 320

    Handling electrostatic discharge-sensitive devices any computer part containing transistors or integrated circuits (ics) should be considered sensitive to electrostatic discharge (esd). Esd damage can occur when there is a difference in charge between objects. Protect against esd damage by equalizin...

  • Page 321

    Danger para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: o cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado....

  • Page 322

    Caution: ao substituir a bateria, utilize apenas o número de peça ibm 33f8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém líti...

  • Page 323

    Caution: utilize práticas seguras para levantamento de peso ao levantar sua máquina. Caution: o botão de controle de energia na parte frontal do servidor não desliga a corrente elétrica fornecida ao servidor. O servidor pode também possuir mais que um cabo de alimentação. Para remover toda a corrent...

  • Page 324

    316 netfinity server hmm.

  • Page 325

    Related service information 317.

  • Page 326

    318 netfinity server hmm.

  • Page 327

    Related service information 319.

  • Page 328

    Danger to avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: the power cord must be connected to a properly wired and earthed receptacle. Any equipment to which this...

  • Page 329

    Caution: when replacing the battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If the system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can ...

  • Page 330

    Caution: use safe lifting practices when lifting the machine. Caution: the power control button on the front of the server does not turn off the electrical current supplied to the server. The server also might have more than one power cord. To remove all electrical current from the server, ensure th...

  • Page 331

    Danger pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. Pour éviter tout risque de choc électrique : les cordons d'alimentation du présent produit et de tous les a...

  • Page 332

    Caution: remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence ibm - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, pro...

  • Page 333

    Caution: ce produit pèse un poids considérable. Faites-vous aider pour le soulever. Caution: le bouton de mise sous tension/hors tension situé sur la face avant du serveur ne coupe pas l'arrivée de courant électrique à l'intérieur de la machine. Il se peut que votre serveur dispose de plusieurs cord...

  • Page 334

    Danger aus sicherheitsgründen bei gewitter an diesem gerät keine kabel anschließen oder lösen. Ferner keine installations-, wartungs- oder rekonfigurationsarbeiten durchführen. Aus sicherheitsgründen: gerät nur an eine schutzkontaktsteckdose mit ordnungsgemäß geerdetem schutzkontakt anschließen. All...

  • Page 335

    Caution: eine verbrauchte batterie nur durch eine batterie mit der ibm teilenummer 33f8354 oder durch eine vom hersteller empfohlene batterie ersetzen. Wenn ihr system ein modul mit einer lithium-batterie enthält, ersetzen sie es immer mit dem selben modultyp vom selben hersteller. Die batterie enth...

  • Page 336

    Caution: beim anheben der maschine die vorgeschriebenen sicherheitsbestimmungen beachten. Caution: mit dem betriebsspannungsschalter an der vorderseite des servers wird die stromversorgung für den server nicht unterbrochen. Der server könnte auch mehr als ein netzkabel aufweisen. Um die gesamte stro...

  • Page 337

    Pericolo per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l'installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: collegare il cavo di alimentazione ad una presa elettric...

  • Page 338

    Attenzione: quando si sostituisce la batteria, utilizzare solo una batteria ibm o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modul...

  • Page 339

    Attenzione: durante il sollevamento della macchina seguire delle norme di di sicurezza. Attenzione: il pulsante del controllo dell'alimentazione situato nella parte anteriore del servente non disattiva la corrente elettrica fornita al servente. Il servente potrebbe anche avere più di un cavo di alim...

  • Page 340

    332 netfinity server hmm.

  • Page 341

    Related service information 333.

  • Page 342

    Danger para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: el cable de alimentación debe conectarse a...

  • Page 343

    Caution: al cambiar la batería, utilice únicamente la batería ibm número de pieza 33f8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante. La bater...

  • Page 344

    Danger algunas unidades de cd-rom tienen incorporado un diodo de láser de clase 3a o de clase 3b tenga en cuenta la siguiente información. Cuando la unidad está abierta se generan emisiones de rayos láser. No dirija la mirada al haz, no lo observe directamente con instrumentos ópticos y evite la exp...

  • Page 345

    Caution: no coloque ningún objeto cuyo peso sea superior a los 50 kilos sobre la bandeja modelo del servidor. > 50 kg related service information 337.

  • Page 346

    338 netfinity server hmm.

  • Page 347

    2-way xeon upgrade installation note for additional information about systems with the 2-way xeon upgrade kit installed, refer to the netfinity 5500 m10 - type 8661 hardware maintenance manual (part number 37l5210). You can upgrade the ibm netfinity server with intel pentium ii xeon microprocessors....

  • Page 348

    (ecc) registered dual inline memory module (dimm) 256 mb registered sdram ecc dimm 512 mb registered sdram ecc dimm a combination of 128 mb, 256 mb, and 512 mb registered sdram ecc dimms note the server might come with memory modules that are not compatible with the processor upgrade kit. For more i...

  • Page 349

    Installing the software the information on the following pages will guide you in installing the necessary software needed for this processor upgrade. Updating the system bios and microcode levels you must have the correct versions of the following software before you install this option: system bios...

  • Page 350

    Important updating the system bios might overwrite the existing configuration and reset it to the system default values. Before you begin this procedure, make sure that you have recorded the settings of the configuration. To do that, go into the configuration/setup utility program and record the inf...

  • Page 351

    à ð flash utility select one: 1. Update advanced system management processor 2. Configure os watchdog timer 3. Exit enter f1=help f3=exit á ñ 3. Select 1. Update advanced system management processor and press enter. A warning message appears on the screen with information similar to the following. à...

  • Page 352

    à ð information remove the diskette from the default drive and reboot the system. á ñ 7. Remove the diskette and go to “updating the system diagnostic programs.” note if an error occurs, a message similar to the following appears on a screen with a red background. à ð error an error occurred during ...

  • Page 353

    à ð reading the flash image $ðð21ððð.Us1 á ñ after this message appears, you will be prompted to insert the ibm netfinity diagnostic update diskette 2 of 2 into the diskette drive. 5. Insert the diskette into the diskette drive and press enter. A message similar to the following appears. à ð reading...

  • Page 354

    Staying up to date with the latest software: periodically check the world wide web at http://www.Ibm.Com/pc/us/netfinity for future releases of: netfinity 5500 system bios netfinity 5500 advanced system management processor code netfinity 5500 system diagnostics programs 346 netfinity server hmm.

  • Page 355

    Installing the hardware the information on the following pages will guide you in installing the hardware included in this processor upgrade. Removing the processor assembly complete this procedure to remove the processor assembly. 1. Remove all media (diskettes, cds, optical discs, or tapes) from th...

  • Page 356

    10. Slide the shuttle .2/ to the rear of the server. 11. Disconnect the two cables from the connectors .1/ on the processor assembly. Note for easier access to the connectors, you might have to remove the air diffuser near the fan. To do this, slide the air diffuser up and off of the clips. Then, li...

  • Page 357

    13. If the processor assembly has two levers .2/ at the top corners, pull the levers up. 14. Lift the processor assembly .1/ out of the server and put it aside. This processor assembly is not used for the upgrade. 2-way xeon upgrade installation 349.

  • Page 358

    Installing a microprocessor kit refer to the following illustrations of the processor assembly and processor board while you perform the steps in this procedure. .1/ processor assembly top cover .2/ quarter-turn fasteners 350 netfinity server hmm.

  • Page 359

    .3/ latches .4/ secondary microprocessor .5/ terminator card .6/ secondary microprocessor connector .7/ voltage regulator modules (vrms) for secondary microprocessor .8/ vrm connectors for secondary microprocessor .9/ vrms for primary microprocessor .1ð/ primary microprocessor complete this procedur...

  • Page 360

    Secondary microprocessor vrm connectors primary microprocessor vrm connectors microprocessor core-frequency-selection switch block (sw1) primary microprocessor connector secondary microprocessor connector dimm socket 4 dimm socket 3 dimm socket 2 dimm socket 1 2. Install the microprocessor in the pr...

  • Page 361

    Core ratio of 4.5 (450/100). Refer to the following table. Note to turn a switch off, press the switch on the side where the word off is printed. To turn a switch on, press the switch on the side opposite of where the word off is printed. Cpu core ratio sw1 position 1 sw1 position 2 sw1 position 3 s...

  • Page 362

    Secondary microprocessor vrm connectors primary microprocessor vrm connectors microprocessor core-frequency-selection switch block (sw1) primary microprocessor connector secondary microprocessor connector dimm socket 4 dimm socket 3 dimm socket 2 dimm socket 1 complete this procedure to install memo...

  • Page 363

    2. Press the dimm into the connector until the latches .2/ snap into the locked position. 3. Repeat this procedure for additional dimms. 4. Replace the processor assembly top cover .1/ . 5. Turn the quarter-turn fasteners .2/ to the locked position. Installing the processor assembly complete this pr...

  • Page 364

    2. Carefully lower the processor assembly into the server shuttle until it is fully seated. 3. Install and tighten the four screws .2/ that you removed in step 12 on page 348. Note if you removed the air diffuser, reinstall it now. 4. Reconnect the two cables that you disconnected in step 11 on page...

  • Page 365

    5. Slide the shuttle into place and tighten the four shuttle thumbscrews. 6. Reinstall the top cover. A. Check that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. B. Lower the cover with the rear edge o...

  • Page 366

    Processor board component locations a layout of the processor board is shown in the following illustration. .1/ secondary microprocessor cache vrm connector (u15) .2/ secondary microprocessor cache vrm error led (cr36) .3/ secondary microprocessor core vrm connector (u7) .4/ secondary microprocessor...

  • Page 367

    .9/ primary microprocessor cache vrm connector (u17) .1ð/ primary microprocessor core vrm connector (u22) .11/ microprocessor core-ratio-selection switch block (sw1) .12/ reserved (j22) .13/ reserved (j20) .14/ reserved (j18) .15/ system board connector (j9) (on reverse side of processor board) .16/...

  • Page 368

    Parts listing (2-way upgrade kit) ˚ 2-way upgrade kit fru no. Processor board support tray 10l6971 slot 2 goalpost 36l9544 d2sp processor board without cpu 61h0523 cpu terminator card 94h0598 400/100mhz ds2p 512kb/l2 11l1569 400/100mhz ds2p 1mb/l2 11l1571 450mhz pentium ii xeon w/1mb 28l4558 450mhz ...

  • Page 369

    4-way xeon upgrade installation note for additional information about systems with the 4-way xeon upgrade kit installed, refer to the netfinity 5500 m20 - type 8662 hardware maintenance manual (part number 37l2020). You can upgrade the netfinity 5500 or netfinity 5500 m10 server with up to four inte...

  • Page 370

    Scsi controller-to-bulkhead cable front panel assembly diagnostic panel assembly air diffuser half-card slot insulator power supply filler panel four blue thumbscrews jumper extension cable ibm netfinity 5500 m20 advanced system management processor firmware update diskette ibm netfinity 5500 m20 bi...

  • Page 371

    For more information about the memory configurations supported, see “installing memory-modules” on page 376. 3. Optionally, you can install a second 500-watt power supply for redundant power. With a redundant power supply installed, you can replace a failing power supply without turning off the serv...

  • Page 372

    Important if the disable advanced system management processor jumper (j51) on the system board has a jumper installed, remove the jumper. Refer to the “hardware information” section of the ibm netfinity 5500 m20 server library for instructions on working with jumpers. Note in normal operation, there...

  • Page 373

    Updating the system bios complete this procedure to update the system bios. 1. Insert the ibm netfinity 5500 m20 bios update diskette in the diskette drive. 2. Press ctrl + alt + del to restart the server. The system begins the power-on self-test (post). 3. Select 1 - update post/bios from the menu ...

  • Page 374

    Removing the shuttle and processor housing complete this procedure to remove the shuttle and processor housing. 1. Remove all media (diskettes, cds, optical discs, or tapes) from the drives. 2. Turn off the server and any attached devices. Caution the power control button on the device and the power...

  • Page 375

    8. Loosen the four thumbscrews .1/ at the rear of the shuttle. 9. Slide the shuttle .2/ to the rear of the server. 10. Remove the power supply cables from the rear of the processor housing. 11. Remove the four screws .1/ securing the processor housing. 12. If the processor housing has two levers at ...

  • Page 376

    Note keep the processor housing nearby and in a safe place for use in troubleshooting the upgrade, if troubleshooting becomes necessary. 14. Note the location of all cables connected to the shuttle and disconnect the cables. 15. Remove the shuttle from the server and place it on a flat, static-free ...

  • Page 377

    Replacing the diagnostic panel and front panel assemblies complete this procedure to replace the diagnostic panel assembly and the front panel assembly. 1. Replace the diagnostic panel assembly .1/ : a. Disconnect the cable .3/ and remove the screws .2/ that secure the diagnostic panel assembly. B. ...

  • Page 378

    Replacing the power backplane, ac box, and power supplies complete this procedure to replace the power backplane, ac box, and power supplies. 1. Loosen the two screws and remove the ac box. 2. Remove the power supply: a. Remove any shipping screws from the power supply. B. Pull the handle on the pow...

  • Page 379

    Note the power supply separator replaces the ac box in this option. 6. Install the power supply contained in this option .3/ : note the power supplies you might have in the server are not compatible with this option. A. Secure the handle to the power supply with screws. B. Place the handle .4/ on th...

  • Page 380

    Installing a microprocessor kit the following table shows the order in which microprocessors and vrms must be installed. Table 15. Microprocessor and vrm installation order note: a terminator card must be installed in each microprocessor connector that does not contain a microprocessor. One micropro...

  • Page 381

    .3/ latches .4/ second installed microprocessor (cpu or processor 4) .5/ first installed microprocessor (cpu or processor 1) .6/ microprocessor connector 1 (j1) .7/ microprocessor connector 2 (j2) .8/ microprocessor connector 3 (j3) .9/ microprocessor connector 4 (j4) .1ð/ terminator card .11/ vrm c...

  • Page 382

    B. Hold the microprocessor .4/ by the open latches .3/ , and center the microprocessor over the microprocessor connector .9/ . Attention make sure the microprocessor is oriented and aligned correctly before you try to close the latches. C. Press the microprocessor into the connector and carefully cl...

  • Page 383

    For the core/bus ratio 5.0 (500/100 mhz), jumpers are installed on pins 1 and 2 of j30 and j31 and on pins 2 and 3 of j28 and j29. 7. Install the voltage regulator modules (vrms) .12/ included in the microprocessor kit: a. Determine the connectors where the vrms are to be installed. See table 15 on ...

  • Page 384

    Installing memory-modules you install memory-modules on the memory board included in the processor upgrade kit. Notes: 1. Install memory modules in connectors j1, j5, j2, j6, j3, j7, j4, and j8, in that order. (see the illustration on the next page for memory connector locations.) 2. If you mix dimm...

  • Page 385

    .4/ retaining clips .5/ memory connector 1 (j1) .6/ memory connector 2 (j2) .7/ memory connector 3 (j3) .8/ memory connector 4 (j4) .9/ memory connector 5 (j5) .1ð/ memory connector 6 (j6) .11/ memory connector 7 (j7) .12/ memory connector 8 (j8) .13/ dimm complete this procedure to install memory-m...

  • Page 386

    C. Place the memory board on a static-protective surface, such as the static-protective package in which the option came. 2. Locate the memory-module connectors on the memory board. Determine the memory-module connector into which you will install the memory module. 3. Touch the static-protective pa...

  • Page 387

    Installing the processor housing complete this procedure to install the processor housing. 1. If slot 6 contains an adapter, move the adapter to an empty slot. If slot 5 contains a full-size adapter, move the adapter to an empty slot. (only half-size adapters will fit in slot 5.) 2. Remove the slot ...

  • Page 388

    J27 5. Install the jumper extension cable on the power on control jumper (j32): a. Note the position of the jumper on the pin block and remove the jumper. J32 b. Align the white cable with pin 1 and insert the connector over the pin block. C. If necessary, change the position of the jumper on the ju...

  • Page 389

    Note the default jumper position of j32 and the jumper extension cable is a jumper on pins 1 and 2. Refer to the “hardware information” section of the ibm netfinity 5500 m20 server library for a description of the jumper. D. Route the jumper extension cable along the system board and the shuttle sid...

  • Page 390

    Attention when you install the processor housing in the server, be sure that it is aligned correctly before seating in the shuttle. Incorrect seating might cause damage to server components. 14. Align the processor housing with the guides. Carefully lower the processor housing into the shuttle until...

  • Page 391

    20. Place the ibm netfinity 5500 m20 system service label on the inside of the top cover. 21. Place one upgrade sticker near the machine type serial number on the information label. The upgrade sticker identifies the server as having this option installed. Note the information label is located at th...

  • Page 392

    Completing the upgrade installation information on the following pages will guide you in completing the hardware installation and installing the necessary software for this processor upgrade. Updating the system configuration complete this procedure. 1. Connect the power cord to the power supply. 2....

  • Page 393

    à ð reading the flash image $ðð21ððð.Us1 á ñ after this message appears, you will be prompted to insert the ibm netfinity 5500 m20 diagnostic update diskette 2 of 2 into the diskette drive. 5. Insert the diskette into the diskette drive and press enter. 6. Press enter to confirm that you want to upd...

  • Page 394

    Updating the advanced system management processor code complete this procedure to update the advanced system management processor code. 1. Insert the ibm netfinity 5500 m20 advanced system management processor firmware update diskette into the diskette drive. 2. Press ctrl + alt + del to restart the...

  • Page 395

    à ð information the advanced system management processor update was successful. Press enter to return to the main menu. Enter á ñ 5. Press enter when this screen appears. The main menu appears. 6. Press enter or f3 to exit from the utility program. A message similar to the following appears. à ð inf...

  • Page 396

    Parts listing (4-way upgrade kit) 4-way upgrade kit fru no. Diffuser 28l0630 front led card assembly 28l0691 internal led card and outline assembly 28l0692 system service label 28l0694 status panel lens 28l0643 ac blank filler panel 28l0633 power backplane assembly 36l9540 rs-485 internal cable 03k9...

  • Page 397

    Send us your comments! We want to know your opinion about this manual (part number 00n5902). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to ibm hmm survey at 919-543-8167 (usa). Name phone number 1. Do you like this manual? Ø yes Ø ...

  • Page 398

    Problem determination tips due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from service support and engineering functions. M...

  • Page 399

    Phone numbers, u.S. And canada note emea customers should contact their dealer or ibm service organization. Before you place a call to the support center, refer to “problem determination tips” on page 390. Authorized dealers or servicers u.S. Customers and helpware subscribers number information 919...

  • Page 400

    Ibm canada customer and servicer support number information 800-661-psmt business partner marketing support 905-316-5556 business partner marketing support - toronto 514-938-6048 business partner marketing support - french 800-465-4you customer relations 800-ibm-serv customer service dispatch 800-26...

  • Page 401

    Trademarks the following terms are trademarks of the ibm corporation in the united states or other countries or both: the following terms are trademarks of other companies: mmx and pentium are trademarks or registered trademarks of intel corporation. Microsoft, windows, and windows nt are trademarks...

  • Page 402

    Ibm part number: 00n5902 printed in u.S.A. S1ðl-98ðð-ð3.