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AH0Q2ML - Lotus Domino Utility Server Express
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IBM AH0Q2ML - Lotus Domino Utility Server Express Manual - Supported Environments

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Supported environments

The minimum requirements for the BlackBerry® Enterprise Server Express are listed in the BlackBerry Enterprise

Server Express Installation and Configuration Guide. The following versions of the BlackBerry Enterprise Server

Express are certified for a Japanese environment: 5.0 SP1, 5.0 SP2, and 5.0 SP3.

You should not install any version of the BlackBerry Enterprise Server Express that is not listed as being fully supported

on a Japanese Windows® operating system, as this configuration has not been tested and unexpected results might

occur. If you require support for a non-certified version that you installed on a Japanese Windows operating system,

it is considered a supported best effort. Best effort support might require you to upgrade to a Japanese-certified

version of the BlackBerry Enterprise Server Express, or you might be required to reinstall the English Windows

operating system. In these and other related scenarios, Research In Motion might decide not to update the BlackBerry

Enterprise Server Express for a particular issue, recommend that you not install the environment, or direct you to

find a solution from a third-party developer.

After the software is released, you might encounter other issues that affect Japanese users of the BlackBerry

Enterprise Server Express and BlackBerry devices. Post-release issues are documented in the BlackBerry Technical

Solution Center at

www.blackberry.com/support

English-only environments

You can use BlackBerry® devices with Japanese set as the input language with a non-certified, English-only version

of the BlackBerry® Enterprise Server Express that is installed on an English Windows® operating system. However,

users might encounter unexpected issues because this is an untested and non-certified configuration. A best practice

is to use a Japanese-certified BlackBerry Enterprise Server Express version with devices that are set to use Japanese

as the input language. If an issue is encountered and it is determined that the issue might be due to devices that are

being used on a BlackBerry Enterprise Server Express not certified for Japanese, you might need to update the

BlackBerry Enterprise Server Express to a Japanese-certified version.

Technical Note

Supported environments

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Summary of AH0Q2ML - Lotus Domino Utility Server Express

Page 2
Published: 2011-05-30 swd-1509817-0530043714-001.
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Contents 1 overview........................................................................................................................................................... 3 related resources.............................................................................................................
Page 4
Japanese localization known issues.................................................................................................................. 17 setup application known issues.........................................................................................................................
Page 5: Overview
Overview 1 this document provides information about installing or upgrading to blackberry® enterprise server express 5.0 sp3 in a japanese environment. It includes the following information: • environments that are supported for blackberry enterprise server express 5.0 sp3 • known issues in previous...
Page 6: Supported Environments
Supported environments 2 the minimum requirements for the blackberry® enterprise server express are listed in the blackberry enterprise server express installation and configuration guide. The following versions of the blackberry enterprise server express are certified for a japanese environment: 5....
Page 7: Tested Environments
Tested environments 3 you can use the japanese-certified versions of the blackberry® enterprise server express outside of what is listed in the supported environments topic, provided that you satisfy the minimum requirements that are listed in the blackberry enterprise server express installation an...
Page 8
Item requirement version • microsoft sql server 2005 express sp3 (32-bit) (japanese) what's new in tested and suggested environments • in april 2008, microsoft® stopped mainstream support of msde, but offers extended support until april 2013. • for information about system requirements for microsoft...
Page 9
Language options and selections 4 when you install the blackberry® enterprise server express, the language settings are as follows: • if you install the blackberry enterprise server express on a japanese windows® operating system, the setup application and the blackberry configuration panel are loca...
Page 10: 5.0 Sp3 For Ibm Lotus Domino
Installing blackberry enterprise server express 5.0 sp3 for ibm lotus domino 5 if you are installing the blackberry® enterprise server express for the first time,, see the blackberry enterprise server express for ibm lotus domino installation and configuration guide for planning, prerequisites, and ...
Page 11
Upgrading to blackberry enterprise server express 5.0 sp3 for ibm lotus domino 6 if you are upgrading the blackberry® enterprise server express, see the blackberry enterprise server for ibm lotus domino upgrade guide for planning, prerequisites, and installation information. When you finish upgradin...
Page 12: Environments
Post-installation tasks for japanese environments 7 install the east asian language code page for windows operating systems complete this task if the computer that hosts the blackberry® attachment service has an english windows® operating system. 1. On the computer that hosts the blackberry attachme...
Page 13: File Attachments
File attachments 8 the blackberry® enterprise server express supports file attachments in rtf and txt formats that are encoded in shift-jis. For more information about the file formats that the blackberry attachment service supports, see the blackberry enterprise server express feature and technical...
Page 14
Using the blackberry enterprise trait tool 9 you can use the blackberry® enterprise trait tool in japanese environments and operating systems, however the blackberry enterprise trait tool is english-only, and accepts commands, command line options, and characters in the english language only. For mo...
Page 15: Limitations For It Policies
Limitations in a japanese environment 10 limitations for it policies it policy rules and wi-fi® configuration settings that accept string values do not support unicode text. If you attempt to submit an it policy that contains japanese characters, you receive an error message similar to the following...
Page 16: Fixed Issues
Fixed issues 11 item description dt 637726 in blackberry® enterprise server express 5.0 sp2, the search box did not appear in the japanese help in the blackberry administration service. Blackberry enterprise server express 5.0 sp2 did not support japanese search. Dt 558901 the disallow third party a...
Page 17: Functioning As Designed
Functioning as designed 12 item description dt 659238 in the blackberry® administration service, the browser time zone (gmt) is blank on the home page. Sdr 332840 when you apply the external domain application control policy to an application on blackberry devices, the application can still access o...
Page 18: 5.0 Sp3
Known issues for blackberry enterprise server 5.0 sp3 13 blackberry administration service known issues item description dt 1245881 if you delete all device data and disable a blackberry® device using the blackberry administration service and then you activate the device again for the same user, the...
Page 19: Documentation Known Issues
Blackberry messaging agent known issues item item dt 543428 when a blackberry® device user with a blackberry® enterprise server express account receives a vcard® in japanese from a user who has a blackberry® internet service account, the vcard contains incorrect characters and is unreadable. Blackbe...
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Item description sdr 183739 in the blackberry enterprise server express for ibm lotus domino, if a blackberry device user creates a meeting request on the device, the meeting request prefix on the meeting participant's device or in the email application is not in the local language. The invitation p...
Page 21: Glossary
Glossary 14 cdo collaboration data object gmt coordinated universal time (greenwich mean time) jis japanese industrial standards mapi messaging application programming interface msde microsoft® sql server® desktop engine technical note glossary 19.
Page 22: Provide Feedback
Provide feedback 15 to provide feedback on this deliverable, visit www.Blackberry.Com/docsfeedback . Technical note provide feedback 20
Page 23: Legal Notice
Legal notice 16 ©2011 research in motion limited. All rights reserved. Blackberry®, rim®, research in motion®, and related trademarks, names, and logos are the property of research in motion limited and are registered and/or used in the u.S. And countries around the world. Microsoft, excel, outlook,...
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To the maximum extent permitted by applicable law in your jurisdiction, in no event shall rim be liable for any type of damages related to this documentation or its use, or performance or non- performance of any software, hardware, service, or any third party products and services referenced herein ...
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Certain features outlined in this documentation require a minimum version of blackberry® enterprise server, blackberry® desktop software, and/or blackberry® device software. The terms of use of any rim product or service are set out in a separate license or other agreement with rim applicable theret...