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  5. Installation, Setup, Operations, And Problem Determination Manual

IBM DR550 V3.0 Installation, Setup, Operations, And Problem Determination Manual

Summary of DR550 V3.0

  • Page 1

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 1 ibm storage systems copyright © 2006 by international business machines corporation ibm ® system storage tm dr550 v3.0 installation, setup, operations, and problem determination guide (p) ibm part number: 23r5892 *p23r5892* (2p) ec leve...

  • Page 2: Table Of Contents

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 2 ibm storage systems copyright © 2006 by international business machines corporation table of contents introduction............................................................................................................. 6 hardware o...

  • Page 3

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 3 ibm storage systems copyright © 2006 by international business machines corporation installation and activation ............................................................................. 30 safety notices................................

  • Page 4

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 4 ibm storage systems copyright © 2006 by international business machines corporation hacmp network considerations........................................................................................................................85 h...

  • Page 5

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 5 ibm storage systems copyright © 2006 by international business machines corporation placing a service call ....................................................................................................................................

  • Page 6: Introduction

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 6 ibm storage systems copyright © 2006 by international business machines corporation introduction ibm ® system storage tm dr550, one of ibm’s data retention offerings, isan integrated offering for clients that need to retain and preserve...

  • Page 7: Hardware Overview

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 7 ibm storage systems copyright © 2006 by international business machines corporation hardware overview the dr550 includes one or two ibm system p5 520 servers running aix ® 5.3. When configured with two 520 servers, the servers are setup...

  • Page 8

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 8 ibm storage systems copyright © 2006 by international business machines corporation the following adapters are installed. • 3 – 2 gigabit fibre channel pci-x adapters (two for connections to the internal san for disk attachment and one ...

  • Page 9

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 9 ibm storage systems copyright © 2006 by international business machines corporation additional features are designed into pseries servers to provide an extensive set of reliability, availability, and serviceability (ras) features such a...

  • Page 10

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 10 ibm storage systems copyright © 2006 by international business machines corporation provide high performance and functionality. Events such as upgrades to support the latest version of ds4000 storage manager can also often be executed ...

  • Page 11

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 11 ibm storage systems copyright © 2006 by international business machines corporation on the switch. These cables would also need to be connected to the customer network. You can then access the switch using the ip address. The userid is...

  • Page 12

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 12 ibm storage systems copyright © 2006 by international business machines corporation 1 0 2 3 4 5 6 7 zone 1 zone 2 zone 3 zone 4 9 8 10 zone 5 11 not zoned engine2 engine1 slot 5 slot 4 2005-b16_2 slot 1 slot 5 slot 4 slot 1 connects to...

  • Page 13

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 13 ibm storage systems copyright © 2006 by international business machines corporation switch zoning when remote mirroring is installed (factory settings) note: zone 3 is configured for use with tape (ts1120, lto gen 3, or 3592 drives wit...

  • Page 14: Software Overview

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 14 ibm storage systems copyright © 2006 by international business machines corporation software overview high availability cluster multi-processing (hacmp) for aix the data retention application can be a business critical application. The...

  • Page 15

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 15 ibm storage systems copyright © 2006 by international business machines corporation help prevent stored data from being deleted until the hold is released. See “deletion hold” for more information. This feature must be enabled via the ...

  • Page 16

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 16 ibm storage systems copyright © 2006 by international business machines corporation note: only this special version of ds4000 storage manager should be used with the dr550. You should not use this version with other ds4000 or fastt dis...

  • Page 17

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 17 ibm storage systems copyright © 2006 by international business machines corporation braintribe (formerly comprendium) caminosoft ceyoniq easy software filenet hummingbird hyland software (onbase) hyperwave iris software (documentum con...

  • Page 18: Dr550 Offerings

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 18 ibm storage systems copyright © 2006 by international business machines corporation dr550 offerings dr550 is available in both single and dual node offerings. Each offering can also be customized to include support for tape, and the ap...

  • Page 19

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 19 ibm storage systems copyright © 2006 by international business machines corporation 1968 73.4 gb 10,000 rpm ultra320 scsi disk drive 2 assembly 1977 2 gigabit fibre channel pci-x adapter 3 1980 power gxt135p graphics accelerator with 1...

  • Page 20

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 20 ibm storage systems copyright © 2006 by international business machines corporation 7711 ds4100 aix host kit 1 exp100#1 1710-10u ds4000 exp100 storage expan 1 0707 integrate with ibm system storage dr550 1 2210 2 gb fibre channel short...

  • Page 21

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 21 ibm storage systems copyright © 2006 by international business machines corporation dr550 dual node components the dual node dr550 offerings are built with the following components: quantity key hardware components description 1 or 2 7...

  • Page 22

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 22 ibm storage systems copyright © 2006 by international business machines corporation assembly 1977 2 gigabit fibre channel pci-x adapter 3 1980 power gxt135p graphics accelerator with 1 digital support 1983 ibm 2-port 10/100/1000 base-t...

  • Page 23

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 23 ibm storage systems copyright © 2006 by international business machines corporation 0706 integrate with dr500 -- ibm totalstorage 1 retention solution single node 1930 1024 mb (2x512mb) dimms, 276-pin, 533 mhz, 1 ddr-2 sdram 1968 73.4 ...

  • Page 24

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 24 ibm storage systems copyright © 2006 by international business machines corporation 2210 short wave sfp gbic (lc) 2 4603 sata 400gb/7200 disk drive module 14 5605 lc-lc 5m fibre optic cable 2 7711 ds4100 aix host kit 1 exp100#1 1710-10...

  • Page 25

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 25 ibm storage systems copyright © 2006 by international business machines corporation 2005-b16 firmware 4.4.0e (or later) aix 5.3 tl 04, with atape driver 9.6.0.0 and atldd 6.3.1.0 hacmp 5.3 + ptfs system storage archive manager 5.3.2.0 ...

  • Page 26

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 26 ibm storage systems copyright © 2006 by international business machines corporation 2035 gb 10 hdisk11 tsmstglv7 600* gb 11 hdisk12 tsmstglv8 2035 gb 11 hdisk13 tsmstglv9 2035 gb 12 hdisk14 tsmstglv10 600* gb 13 hdisk15 tsmstglv11 for ...

  • Page 27

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 27 ibm storage systems copyright © 2006 by international business machines corporation 600* gb 19 hdisk21 tsmstglv17 2035 gb 20 hdisk22 tsmstglv18 2035 gb 21 hdisk23 tsmstglv19 600* gb 22 hdisk24 tsmstglv20 2035 gb 23 hdisk25 tsmstglv21 2...

  • Page 28

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 28 ibm storage systems copyright © 2006 by international business machines corporation system storage archive server configuration the system storage archive manager server settings on the dr550 are (these settings are different than the ...

  • Page 29

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 29 ibm storage systems copyright © 2006 by international business machines corporation tsm for aix administrator’s guide and reference manuals for help in modifying the administrative schedules. Examples of schedules that are setup in the...

  • Page 30

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 30 ibm storage systems copyright © 2006 by international business machines corporation installation and activation safety notices a danger notice indicates the presence of a hazard that has the potential of causing death or serious injury...

  • Page 31

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 31 ibm storage systems copyright © 2006 by international business machines corporation site preparation and planning before you install the ibm system storage dr550 we recommend that you consider several things to avoid problems during th...

  • Page 32

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 32 ibm storage systems copyright © 2006 by international business machines corporation unpacking and installing the rack(s) the dr550 comes integrated into one or two 7014 racks (single node configurations and the 5.6, 11.2, 22.4 and 44.8...

  • Page 33

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 33 ibm storage systems copyright © 2006 by international business machines corporation caution: the stabilizer must be firmly attached to the bottom rear of the rack to prevent the rack from turning over when the drawers are pulled out of...

  • Page 34

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 34 ibm storage systems copyright © 2006 by international business machines corporation d. Spacer 1 t00 rack chassis 2 rack-mounting bolt 3 thin washer 4 top plastic isolator bushing 5 spacer 6 jam nut 7 leveling foot 1 2 3 4 5 6 7 667 1 r...

  • Page 35

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 35 ibm storage systems copyright © 2006 by international business machines corporation 19. Remove the two rack-mounting plates from the marked areas. 20. At the marked location of the threaded rack-mounting bolt holes, drill four clearanc...

  • Page 36

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 36 ibm storage systems copyright © 2006 by international business machines corporation attach the rack to a concrete floor beneath a raised floor obtain the services of a mechanical contractor to attach the rack-mounting plates to the con...

  • Page 37

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 37 ibm storage systems copyright © 2006 by international business machines corporation 11. Mark the floor around the edges of both rack-mounting plates. 12. Mark the plate bolt-down holes that are accessible through the opening in the rea...

  • Page 38

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 38 ibm storage systems copyright © 2006 by international business machines corporation 30. Using your anchor bolts, secure the rear rack-mounting plate on top of the raised floor and through to the concrete floor. 31. Replace all raised p...

  • Page 39

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 39 ibm storage systems copyright © 2006 by international business machines corporation 16. If you are bolting down the racks, go to either “attach the rack to a concrete floor” or “attach the rack to a concrete floor beneath a raised floo...

  • Page 40

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 40 ibm storage systems copyright © 2006 by international business machines corporation cabling between the racks this section is only applicable to the dual node 89.6 tb configuration of the dr550. At 44.8 tbs of raw capacity, the first r...

  • Page 41

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 41 ibm storage systems copyright © 2006 by international business machines corporation the following diagram shows the required ethernet connections (green solid lines) that must be done by the customer between the racks. 8 9 .6 t b r a c...

  • Page 42

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 42 ibm storage systems copyright © 2006 by international business machines corporation s in g le n o d e 1 0 / 1 0 0 / 1 0 0 0 ( c o p p e r ) e t h e r n e t c o n n e c t iv it y 1 0 / 1 0 0 / 1 0 0 0 e n s w i t c h # 1 ( c u s t o m e...

  • Page 43

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 43 ibm storage systems copyright © 2006 by international business machines corporation dual node configurations boot is used to indicate the primary connection. There is one ethernet connection from both engine_1 and engine_2. Standby is ...

  • Page 44

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 44 ibm storage systems copyright © 2006 by international business machines corporation dual node gigabit (fiber optic) ethernet connectivity ctrlb ctrla ds4100#2 (in rack b) gigabit en switch #1 (customer's network) gigabit en switch #2 (...

  • Page 45

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 45 ibm storage systems copyright © 2006 by international business machines corporation you may normally press either the print screen key or press the control key twice to access the oscar ® (on screen configuration and activity reporting...

  • Page 46

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 46 ibm storage systems copyright © 2006 by international business machines corporation dual node - all configurations cat 5 cable connected to usb conversion option cable (p/n 78p5833 - 7316-tf3 fc 4269 ) - ibm supplied 10/100/1000 (t6) h...

  • Page 47

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 47 ibm storage systems copyright © 2006 by international business machines corporation 5. Use a 9-pin to 9-pin serial converter cable (customer supplied) when connecting to the rear serial port 1. An ascii (tty) terminal must be used to c...

  • Page 48

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 48 ibm storage systems copyright © 2006 by international business machines corporation 6. Turn on the branch circuit breaker. Measure for the appropriate voltages between phases. If no voltage is present on the receptacle case or grounded...

  • Page 49

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 49 ibm storage systems copyright © 2006 by international business machines corporation configuring the p5 520 servers the p5 520 servers within the ibm totalstorage data retention are shipped with particular aix security settings. These s...

  • Page 50

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 50 ibm storage systems copyright © 2006 by international business machines corporation system storage archive manager account roles password set at factory hacmpadm system storage archive manager id for use with hacmp scripts has tsm oper...

  • Page 51

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 51 ibm storage systems copyright © 2006 by international business machines corporation single node - sx adapter ip addresses gigabit en switch #1 (customer's network) p5 520 ctrlb ctrla ds4100 10/100/1000 (t6) hmc1 hmc2 system board 10/10...

  • Page 52

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 52 ibm storage systems copyright © 2006 by international business machines corporation single node - tx adapter ip addresses gigabit en switch #1 (customer's network) p5 520 ctrlb ctrla ds4100 10/100/1000 (t6) hmc1 hmc2 system board 10/10...

  • Page 53

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 53 ibm storage systems copyright © 2006 by international business machines corporation procedure for changing ip address to configure the dr550 for use within your network you must change one ip address from its factory setting. The chang...

  • Page 54

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 54 ibm storage systems copyright © 2006 by international business machines corporation 1. First of all create a copy of the /etc/hosts file that is shipped from factory (see preconfigured /etc/hosts file on drs_engine (excerpt)) with the ...

  • Page 55

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 55 ibm storage systems copyright © 2006 by international business machines corporation ping xx.Xx.Xx.Xx hit ctrl c to break out of the ping command step 6 - edit the ibm system storage archive manager client option file (dsm.Sys) you need...

  • Page 56

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 56 ibm storage systems copyright © 2006 by international business machines corporation 2. Hacmp reconfiguration – after the four ip addresses have been configured that are consistent with the customer’s ip address schema, hacmp must be re...

  • Page 57

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 57 ibm storage systems copyright © 2006 by international business machines corporation 192.168.4.24 drs_engine2_ds40001_ctrla aix do not change 192.168.5.26 drs_engine2_ds40001_ctrlb aix do not change 192.168.4.101 drs_ds40001_ctrla ds410...

  • Page 58

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 58 ibm storage systems copyright © 2006 by international business machines corporation connecting to 10/100/1000 ethernet (copper) network the connection to the customer’s 10/100/1000 mbps ethernet (copper) network is provided by the ibm ...

  • Page 59

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 59 ibm storage systems copyright © 2006 by international business machines corporation 192.168.4.103 drs_ds40002_ctrla ds4100 do not change 192.168.5.104 drs_ds40002_ctrlb ds4100 do not change drs_engine_2 192.168.1.23 drs_engine2_boot ai...

  • Page 60

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 60 ibm storage systems copyright © 2006 by international business machines corporation once the dr550 has been physically connected to the customer network, the following ip addresses need to be changed: using smit or smitty, the ethernet...

  • Page 61

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 61 ibm storage systems copyright © 2006 by international business machines corporation step 2 - connect to drs_engine1 through the management console (engine1) 1. From the integrated console, use the prt scr key to access the ibm eserver ...

  • Page 62

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 62 ibm storage systems copyright © 2006 by international business machines corporation use the f4 key in the stop cluster services on these nodes field when you want to stop the cluster services on both nodes. A pop-up window (stop cluste...

  • Page 63

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 63 ibm storage systems copyright © 2006 by international business machines corporation – forced: shut down immediately. The node retains control of all its resources. You can use this option to bring down a node while you perform maintena...

  • Page 64

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 64 ibm storage systems copyright © 2006 by international business machines corporation 2. Open the /etc/hosts file with an editor of your choice, for instance use vi (aix command to start vi and open the file is vi /etc/hosts). If you are...

  • Page 65

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 65 ibm storage systems copyright © 2006 by international business machines corporation address 100.100.51.121. In the network mask (hexadecimal or dotted decimal) field, type the network mask 255.255.255.0 of the new network. Press enter....

  • Page 66

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 66 ibm storage systems copyright © 2006 by international business machines corporation select the second network interface you want to change, for instance en3, until it is highlighted. Press enter to change. In the internet address (dott...

  • Page 67

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 67 ibm storage systems copyright © 2006 by international business machines corporation step 11 - define the new hacmp network still within the hacmp menus of smit, configure the new hacmp network for both nodes. 1. Go to configure hacmp n...

  • Page 68

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 68 ibm storage systems copyright © 2006 by international business machines corporation step 14 - verify and synchronize the hacmp cluster 1. Use the f3 key (normally four times) to go back to the extended configuration window. Go to exten...

  • Page 69

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 69 ibm storage systems copyright © 2006 by international business machines corporation back on the start cluster services screen, check that both nodes are shown in the appropriate line and press enter. 5. To start the cluster services ma...

  • Page 70

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 70 ibm storage systems copyright © 2006 by international business machines corporation 7. Go to system management (c-spoc) -> manage hacmp services -> show cluster services and press enter. 8. Check the smit result screen. It should displ...

  • Page 71

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 71 ibm storage systems copyright © 2006 by international business machines corporation 1. On the first ibm eserver p5 520 server drs_engine1, replace the value in the /usr/tivoli/tsm/client/ba/bin/dsm.Sys file for the tcpserveraddress wit...

  • Page 72

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 72 ibm storage systems copyright © 2006 by international business machines corporation after successful configuration you should exit all shells on both nodes with the aix command exit. Depending on the actual shells, you must type the ex...

  • Page 73

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 73 ibm storage systems copyright © 2006 by international business machines corporation configuration database data stored in the system default configuration directory (dcd). If cluster services are active on the local node, applying a sn...

  • Page 74: Remote Mirroring

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 74 ibm storage systems copyright © 2006 by international business machines corporation remote mirroring dr550 now includes the option of replicating archive data from one dr550 to another. This replication is done between the ds4100 contr...

  • Page 75

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 75 ibm storage systems copyright © 2006 by international business machines corporation switch zoning when remote mirroring is installed (factory settings) note: zone 3 is configured for use with tape (3592 with worm cartridges are recomme...

  • Page 76

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 76 ibm storage systems copyright © 2006 by international business machines corporation slot 5 slot 4 slot 1 switch zoning when remote mirror is installed up (factory settings) 2005_1 (rack1 eia 17) engine2 engine1 ds4100_1 2005_2 (rack1 e...

  • Page 77

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 77 ibm storage systems copyright © 2006 by international business machines corporation setting up dr550 for remote mirroring review the ds4000 redbook for remote mirroring setup. The redbook can be found at http://publib- b.Boulder.Ibm.Co...

  • Page 78

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 78 ibm storage systems copyright © 2006 by international business machines corporation ethernet connection (for management purposes 2 (only 1 if single node) san connections using fiber-optic cables and extension (dwdm or cwdm technology)...

  • Page 79

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 79 ibm storage systems copyright © 2006 by international business machines corporation 8. After a few minutes, log in to tsm using the admin userid and check out tsm server and validate all information and data. 9. At the tsm prompt, the ...

  • Page 80

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 80 ibm storage systems copyright © 2006 by international business machines corporation 7. If needed, you will need to change the ip address within the application server (the server running some type of content management application) to ...

  • Page 81: Other Installation Topics

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 81 ibm storage systems copyright © 2006 by international business machines corporation other installation topics changing passwords it is strongly recommended to change the default passwords set at the factory. It is also a good practice ...

  • Page 82

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 82 ibm storage systems copyright © 2006 by international business machines corporation o change the password of dr550adm with the aix command passwd. Follow the instructions on the screen. O exit the shell back to the root environment wit...

  • Page 83

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 83 ibm storage systems copyright © 2006 by international business machines corporation.

  • Page 84

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 84 ibm storage systems copyright © 2006 by international business machines corporation.

  • Page 85

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 85 ibm storage systems copyright © 2006 by international business machines corporation hacmp network considerations if you are using the dual node configuration, hacmp has been installed and implemented. Should a failure occur in the netw...

  • Page 86

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 86 ibm storage systems copyright © 2006 by international business machines corporation for example, you could use 10.10.10.1 as the ip address offset. If you had a network with 2 nics on each node, and a subnet mask of 255.255.255.0, you ...

  • Page 87

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 87 ibm storage systems copyright © 2006 by international business machines corporation attention: because the hardware management console of the dr550 is not connected to a local area network, you cannot use all electronic problem reporti...

  • Page 88

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 88 ibm storage systems copyright © 2006 by international business machines corporation b. Select remote support. C. Select customize outbound connectivity. In the customize outbound connectivity window, you must enable the local system as...

  • Page 89

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 89 ibm storage systems copyright © 2006 by international business machines corporation click add to save the phone number and to close the add phone number window. You can use the test button now to test the configured connection, but it ...

  • Page 90

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 90 ibm storage systems copyright © 2006 by international business machines corporation 3. Specifying your company’s contact and account information: this topic describes how to specify the contact and account information on the hmc. It is...

  • Page 91

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 91 ibm storage systems copyright © 2006 by international business machines corporation connection monitoring enables the monitoring of the communication paths between your hmc and your managed system(s) and creates service events when com...

  • Page 92

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 92 ibm storage systems copyright © 2006 by international business machines corporation click ok to save the configuration and to close the connection monitoring setup window. You can then configure electronic service agent to notify you o...

  • Page 93

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 93 ibm storage systems copyright © 2006 by international business machines corporation click update to update the configuration. A new window (service agent) opens, read the message and click ok to close the window. H. End the configurati...

  • Page 94

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 94 ibm storage systems copyright © 2006 by international business machines corporation when you want to view the server information you have shared with ibm, go to ibm electronic services: http://www.Ibm.Com/support/electronic testing the...

  • Page 95

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 95 ibm storage systems copyright © 2006 by international business machines corporation alert notifications are sent to a designated network management station (nms) using simple network management protocol (snmp) traps. Alert notification...

  • Page 96

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 96 ibm storage systems copyright © 2006 by international business machines corporation 2. From the ds4000 storage manager client enterprise management window, go to edit -> configure mail server... At the upper left side. 3. Enter your ma...

  • Page 97

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 97 ibm storage systems copyright © 2006 by international business machines corporation 3. Click the add button when ready. The selected e-mail address is now listed in the configured e- mail addresses: list box. From there you can select ...

  • Page 98

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 98 ibm storage systems copyright © 2006 by international business machines corporation 4. To validate the address you must select the address from the list box again and then click the validate button. A test message is sent to the select...

  • Page 99

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 99 ibm storage systems copyright © 2006 by international business machines corporation testing the alert notification after all previous tasks have been completed; you are ready to test your system for alert notification. A simple test th...

  • Page 100

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 100 ibm storage systems copyright © 2006 by international business machines corporation important: the user profile file name must be userdata.Txt. The file content must be in the format as described in step 2. In addition, the file must ...

  • Page 101

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 101 ibm storage systems copyright © 2006 by international business machines corporation 1. Open the ds4100 storage manager client enterprise management window. 2. Double click on the storage system that you want to rename. The subsystem m...

  • Page 102

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 102 ibm storage systems copyright © 2006 by international business machines corporation mail server: this is the name of the mail server that forwards the e-mail to the configured ibm e-mail alert destination. This server must be able to ...

  • Page 103

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 103 ibm storage systems copyright © 2006 by international business machines corporation a test that you will perform, with the help of the support center, is to manually fail a non-configured drive in the ds4100 storage server using the d...

  • Page 104

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 104 ibm storage systems copyright © 2006 by international business machines corporation # tsm lock file lockfile="/tsm/files/adsmserv.Lock" echo "stopping the tsm server now..." # check to see if the adsmserv.Lock file exists. If not then...

  • Page 105

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 105 ibm storage systems copyright © 2006 by international business machines corporation if file system is being created: [rootvg] (take the default) volume group for created file system advanced customization options: do you want the dvd ...

  • Page 106

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 106 ibm storage systems copyright © 2006 by international business machines corporation you can use your own bosinst.Data file, rather than the one in the mksysb image, by entering the full path name of your bosinst.Data file in the user ...

  • Page 107

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 107 ibm storage systems copyright © 2006 by international business machines corporation 88 help ? 99 previous menu >>> choice [1]: 2 set and verify installation settings 1. In the installation and settings screen, verify the installation ...

  • Page 108

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 108 ibm storage systems copyright © 2006 by international business machines corporation 77 display more disk information 88 help ? 99 previous menu >>> choice [0]: 4. Select the disk or disks you want to install by typing the number that ...

  • Page 109

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 109 ibm storage systems copyright © 2006 by international business machines corporation setup, per the instructions in this chapter. There are several options that can be used to backup the data. Please review this chapter, along with the...

  • Page 110: Other Information

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 110 ibm storage systems copyright © 2006 by international business machines corporation other information environmental specifications the dr550 consists of one or more of each of the following components. Each configuration is installed ...

  • Page 111

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 111 ibm storage systems copyright © 2006 by international business machines corporation weight: 40 kg (88.0 lb) operating environment temperature: 10-35 degrees c (50-95 degrees f) at 0-914 m (0-3000 ft) 10-32 degrees c (50-90 degrees f) ...

  • Page 112

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 112 ibm storage systems copyright © 2006 by international business machines corporation height: 43.7 mm (1.72 in) weight: 12.9 kg (44.8.4 lb) operating environment temperature: 10-35 degrees c (50-95 degrees f) at 0-914 m (0-3000 ft) 10-3...

  • Page 113

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 113 ibm storage systems copyright © 2006 by international business machines corporation lost key replacement should you lose the keys (2 keys are included in the initial shipment, please contact the ibm rochester hotline for assistance. T...

  • Page 114: Complementary Products

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 114 ibm storage systems copyright © 2006 by international business machines corporation complementary products ibm tape solutions connecting tape to the dr550 to connect tape to the dr550, you may need to add components to the server and ...

  • Page 115

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 115 ibm storage systems copyright © 2006 by international business machines corporation exp100_1,1 exp100_1,1 in out exp100_1,1 in out in out in out in out in out switch_1 0 1 2 3 4 5 6 7 drs_engine_1 1 2 3 4 5 6 a b 7310-cr3 ds4100_1 731...

  • Page 116

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 116 ibm storage systems copyright © 2006 by international business machines corporation in the diagrams above, the orange (dotted) cables represent the connections between the hbas in the servers and the ports on the san switches. The sol...

  • Page 117

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 117 ibm storage systems copyright © 2006 by international business machines corporation specifies that the server stops migration when no eligible files remain to be migrated, even before reaching the low migration threshold. The server d...

  • Page 118: Problem Determination

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 118 ibm storage systems copyright © 2006 by international business machines corporation problem determination this section provides guidance for an entry point to perform problem determination on a dr550. Each underlying product that make...

  • Page 119

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 119 ibm storage systems copyright © 2006 by international business machines corporation c. Does the same problem occur elsewhere? Is only one machine experiencing the problem or are multiple machines experiencing the same problem? D. Have...

  • Page 120

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 120 ibm storage systems copyright © 2006 by international business machines corporation problem area start with this information external network communication check that the external network ethernet cables are correctly connected to the...

  • Page 121

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 121 ibm storage systems copyright © 2006 by international business machines corporation additional sources of information the next table provides a list of books that contain problem determination information for each product that makes u...

  • Page 122

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 122 ibm storage systems copyright © 2006 by international business machines corporation viewing the aix runtime error log log on to the system as the ibmce user. Check the system error log by entering the following command at the aix prom...

  • Page 123

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 123 ibm storage systems copyright © 2006 by international business machines corporation legal notices copyright © 2006 by international business machines corporation, all rights reserved. No part of this document may be reproduced or tran...

  • Page 124

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 124 ibm storage systems copyright © 2006 by international business machines corporation provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law." the following...

  • Page 125

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 125 ibm storage systems copyright © 2006 by international business machines corporation the following paragraph does not apply to the united kingdom or any other country where such provisions are inconsistent with local law: international...

  • Page 126: References

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 126 ibm storage systems copyright © 2006 by international business machines corporation references 1. Dr550 product home page including updates to this guide: http://www.Storage.Ibm.Com/disk/dr/index.Html 2. Understanding the ibm system s...

  • Page 127

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 127 ibm storage systems copyright © 2006 by international business machines corporation 19. Reporting a dump (call home) h ttp://publib.Boulder.Ibm.Com/infocenter/eserver/v1r2s/en_us/index.Htm 20. Serial port setup http://publib.Boulder.I...

  • Page 128: Updates To This Guide

    Ibm system storage dr550 version 3.0 ------17 march 2006 page 128 ibm storage systems copyright © 2006 by international business machines corporation updates to this guide updates to this guide will be made as warranted and can be downloaded from the web at: http://www.Storage.Ibm.Com/disk/dr/index....