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IBM E10 Service Manual

Manual is about: Enterprise Storage Server

Summary of E10

  • Page 1

    Enterprise storage server service guide 2105 models e10/e20, f10/f20, and expansion enclosure volume 3 chapters 7 , 8, 9, 10, 11, and 12 sy27-7609-06.

  • Page 3

    Enterprise storage server service guide 2105 models e10/e20, f10/f20, and expansion enclosure volume 3 chapters 7 , 8, 9, 10, 11, and 12 sy27-7609-06.

  • Page 4

    Note before using this information and the product it supports, be sure to read the general information under “notices” on page ix. First edition (december 2000) this edition applies to the first release of the ibm ibm 2105 enterprise storage server and to all following releases and changes until ot...

  • Page 5: Contents

    Contents figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vii notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ix safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ix translated safety notices . . . . . . ...

  • Page 6

    Cluster bay, drives location codes (f10/f20) . . . . . . . . . . . . . . . . . . . . . 21 cluster bay, system, i/o, and power planars location codes (f10/f20) . . . . . . . . . . . 22 cluster bay, i/o planar battery location codes (f10/f20) . . . . . . . . . . . . . . . . 23 cluster bay, 255 mhz cpu...

  • Page 7

    Install/remove menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 configuration options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 licensed internal code maintenance menu . . . . . . . . . . . . . . . . . . . . . . 65 activate lic feature . . . . . . . . . . . . ....

  • Page 8

    Chapter 11: translation of cautions and danger notices . . . . . . . . . . . . . . . . 181 examples of caution and danger notices . . . . . . . . . . . . . . . . . . . . . . . 181 chapter 12: safety check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 introduction . . . . . . . . . . . ...

  • Page 9: Figures

    Figures 1. 2105 model exx/fxx and expansion enclosure rack locations in a subsystem (s007745n) . . . 7 2. 2105 model exx/fxx with attached 2105 model 100 racks (s008855n) . . . . . . . . . . . 7 3. R1- location codes for ddm bays in a 2105 model exx/fxx (s007740s) . . . . . . . . . . 9 4. R2- and r3...

  • Page 10

    53. Storage cage fan (center) locations (s007669m) . . . . . . . . . . . . . . . . . . 46 54. Storage cage fan/power sense card locations (s008220m) . . . . . . . . . . . . . . 46 55. Storage cage power planar locations (s008082m) . . . . . . . . . . . . . . . . . . 47 56. Electronics cage fan locat...

  • Page 11: Notices

    Notices references in this book to ibm products, programs, or services do not imply that ibm intends to make these available in all countries in which ibm operates. Any reference to an ibm product, program, or service is not intended to state or imply that only that ibm product, program, or service ...

  • Page 12

    Electronic emission notices federal communications commission (fcc) statement note: this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interf...

  • Page 13

    Keine elektromagnetischen stoerungen zu erwarten sind. ″ (auszug aus dem emvg, paragraph 3, abs.4) dieses genehmigungsverfahren ist nach paragraph 9 emvg in verbindung mit der entsprechenden kostenverordnung (amtsblatt 14/93) kostenpflichtig. Nach der en 55022: ″ dies ist eine einrichtung der klasse...

  • Page 14

    Rs/6000 sp enterprise storwatch versatile storage server aviion, is a trademark of data general hp-ux and hewlett-packard, are trademarks of hewlett-packard company. Sun, sparcs, sunos, and solaris, are trademarks of sun microsystems, inc. Windows, windows nt, and alpha windows nt are trademarks of ...

  • Page 15: Using This Service Guide

    Using this service guide this guide is for service representatives who are taught to install and repair the ibm 2105 enterprise storage server. Internal components of this machine are designed and certified to be serviced by trained personnel only. Where to start start all service actions at ″ entry...

  • Page 16

    V enterprise storage serve parts catalog book, s127-0974 v ibm storage solutions safety notices book, gc26-7229 this book provides translations of the danger and caution notices used in the ess publications. V ibm enterprise storage server web users interface guide book, sc26-7346 v ibm enterprise s...

  • Page 17: Locations

    Chapter 7: 2105 model exx/fxx and expansion enclosure locations location codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 aix location codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 physical location codes . . . . . . . . . . . . . . . . . . . . . ....

  • Page 18

    Locating an ssa cable loop using colored labels . . . . . . . . . . . . . . . . . . . 36 locating a cpi cable using colored labels. . . . . . . . . . . . . . . . . . . . . . 37 primary power supply location codes, 2105 model exx/fxx and expansion enclosure . . . . . 39 primary power supply fan locat...

  • Page 19

    02 eisa bus 03 mca bus 04 pci bus used in the case where the pci bus cannot be identified 05 pcmcia busses xy for pci adapters where x is equal to or greater than 1. The x and y are characters in the range of 0-9, a-h, j-n, p-z (o, i, and lower case are omitted) and are equal to the parent bus’s ibm...

  • Page 20

    P1-m2 v memory dimm 12 in card in slot 2 of system planar u1-p1-m2.12 examples of aix location codes displayed are: v integrated pci adapter 10-80 ethernet 10-60 integrated scsi port 1 30-58 integrated scsi port 2 v pluggable pci adapters 20-58 to 20-5f any pci card in slot 1 20-60 to 20-67 any pci ...

  • Page 21

    Physical location codes physical location codes provide a mapping of logical functions in a platform (or expansion sites for logical functions, such as connectors or ports) to their specific locations within the physical structure of the platform. Location code format the format for the location cod...

  • Page 22

    D = diskette drive (d1) or disk drive module (dxx)...Where ″ xx ″ = 01...16 e = ethernet f = fan or sensor (fxx), where ″ x ″ = fan 01...99 g = rack power control card, remote power control card (gx), where ″ x ″ = 1...2 h = ultra scsi host card (hx)...Where ″ x ″ = ultra scsi host card slot i = i/o...

  • Page 23

    V r3- (2105 model 100), go to “rack location codes for ssa dasd model 020 or 040 drawers in a 2105 model 100” on page 11 v r4- (2105 model 100), go to “rack location codes for ssa dasd model 020 or 040 drawers in a 2105 model 100” on page 11 2105 subsystem (front view) rack 1 (r1- ) rack 2 (r2- ) 21...

  • Page 24

    Rack location table use the following table to locate a ddm bay or ssa dasd model 020 or 040 drawer in a 2105 model exx/fxx, 2105 expansion enclosure, or 2105 expansion enclosure. Table 1. 2105 ddm bay and ssa dasd model 020 and 040 locations rack location code 2105 model ddm bays installed (rx-ux-w...

  • Page 25

    Rack location codes for ddm bays in a 2105 expansion enclosure the following diagram shows the location codes of the ddm bays mounted in a 2105 expansion enclosure. Front view rear view r1-u1-w1 r1-u2-w1 r1-u2-w5 r1-u1-w5 r1-u1-w2 r1-u2-w2 r1-u2-w6 r1-u1-w6 r1-u1-w3 r1-u2-w3 r1-u2-w7 r1-u1-w7 r1-u1-...

  • Page 26

    Front view rear view r2-u1-w1 r2-u3-w1 r2-u4-w5 r2-u3-w5 r2-u4-w1 r2-u3-w2 r2-u4-w6 r2-u3-w6 r2-u4-w2 r2-u3-w3 r2-u4-w7 r2-u3-w7 r2-u4-w3 r2-u3-w4 r2-u4-w8 r2-u3-w8 r2-u4-w4 r2-u2-w1 r2-u2-w5 r2-u1-w5 r2-u1-w2 r2-u2-w2 r2-u2-w6 r2-u1-w6 r2-u1-w3 r2-u2-w3 r2-u2-w7 r2-u1-w7 r2-u1-w4 r2-u2-w4 r2-u2-w8 ...

  • Page 27

    Rack location codes for ssa dasd model 020 or 040 drawers in a 2105 model 100 the following diagram shows the location codes of the ssa dasd model 020 or 040 drawers mounted in a 2105 model 100. Front view rear view rx-y2 rx-y1 rx-y0 rx-y6 rx-y5 rx-y4 rx-y3 2105 model 100 (r2 or r3) rx-y6 rx-y2 rx-y...

  • Page 28

    Ddm bay, component physical location codes to locate a ddm bay in a 2105, see “locating a ddm bay or ssa dasd model 020 or 040 drawer in a 2105 rack” on page 6. V controller card, lower left (rx-ux-wx-c5) 1 v host bypass card, upper left (rx-ux-wx-c1) 2 v disk drive module, ddm (ddm bay) (rx-ux-wx-d...

  • Page 29

    Cluster bay location codes, 2105 model e10/e20 location information for 2105 model e10/e20 cluster bays follow: cluster bay, operator panel location codes (e10/e20) 2105 model e10/e20 2105 model e10/e20 v cluster bay 1, operator panel, (r1-t1-l1) 1 v cluster bay 2, operator panel, (r1-t2-l1) 2 clust...

  • Page 30

    Cluster bay, system, i/o, and power planar location codes (e10/e20) v system planar, (r1-tx-p1) 1 v i/o planar, (r1-tx-p2) 2 v cluster bay power planar, (r1-tx-p3) 3 cluster bay, i/o planar battery location codes (e10/e20) v i/o planar battery, (r1-tx-p2-v2) 1 front 1 2 3 cd-rom drive scsi hard driv...

  • Page 31

    Cluster bay, service processor card location codes (e10/e20) v service processor card, (r1-tx-p2-x1) 1 cluster bay, 332 mhz cpu card location codes (e10/e20) v 332 mhz cpu card 1, (r1-tx-p1-c1) 1 v 332 mhz cpu card 2, (r1-tx-p1-c2) 2 figure 11. Cluster bay i/o planar battery locations (s008194n) fro...

  • Page 32

    Cluster bay, memory card location codes (e10/e20) v memory card 1, (r1-tx-p1-m1) 1 v memory card 2, (r1-tx-p1-m2) 2 front view cluster 1 cluster 2 332mhz cpu cards r1-tx-p1-c2 r1-tx-p1-c1 figure 13. Cluster bay 332 mhz cpu card locations (s008587n) front view cluster 1 cluster 2 memory cards r1-tx-p...

  • Page 33

    Cluster bay, memory card, memory module location codes (e10/e20) v memory module 1, (r1-tx-p1-mx.1) 1 v memory module 2, (r1-tx-p1-mx.2) 2 v memory module 3, (r1-tx-p1-mx.3) 3 v memory module 4, (r1-tx-p1-mx.4) 4 v memory module 5, (r1-tx-p1-mx.5) 5 v memory module 6, (r1-tx-p1-mx.6) 6 v memory modu...

  • Page 34

    Cluster bay, ssa device card location codes (e10/e20) v ssa device card, (r1-tx-p2-k1) 1 v ssa device card, (r1-tx-p2-k2) 2 v ssa device card, (r1-tx-p2-k3) 3 v ssa device card, (r1-tx-p2-k9) 4 cluster bay, ssa device card dram module location codes (e10/e20) v ssa device card dram module, (r1-tx-p2...

  • Page 35

    Cluster bay, nvs memory and top card crossover location codes (e10/e20) v nvs memory card 1, (r1-tx-p2-i5) 1 v nvs memory card 2, (r1-tx-p2-i6) 2 v nvs top card crossover, (r1-tx-p2-i5 to i6) 3 cluster bay, nvs cache module location codes (e10/e20) v nvs cache module 1, (r1-tx-p2-ly-m1) 1 v nvs cach...

  • Page 36

    Cluster bay, i/o attachment card location codes (e10/e20) v i/o attachment card, (r1-tx-p2-i4) 1 v i/o attachment card, (r1-tx-p2-i7) 2 cluster bay, cable location codes (e10/e20) v cluster bay 1, (r1-t1- ) or cluster bay 2, (r1-t2- ) – serial interface cable (s1 = r1-tx-p2-s1.1) (s2 = r1-tx-p2-s2.1...

  • Page 37

    – scsi drive signal cable, (r1-tx-p2-z1.1) – cpu card 1 cable, (r1-tx-p1-c1.1) – cpu card 2 cable, (r1-tx-p1-c2.1) – cluster bay power planar to docking connector cable, (r1-tx-n1.1) – nvs card cable (card 1 = r1-tx-p1-m1.1) (card 2 = r1-tx-p1-m2.1) – cluster operator panel cable, (r1-tx-p2-l1.1) – ...

  • Page 38

    Cluster bay, system, i/o, and power planars location codes (f10/f20) v system planar (r1-tx-p1) 1 v i/o planar (r1-tx-p2) 2 v cluster bay power planar (r1-tx-p3) 3 v communications cables 4 v ssa device card and i/o attachment card cables 5 front 1 2 3 cd-rom drive scsi hard drive diskette drive fig...

  • Page 39

    Cluster bay, i/o planar battery location codes (f10/f20) v i/o planar battery (r1-tx-p2-v2) 1 cluster bay, 255 mhz cpu card location codes (f10/f20) v 255 mhz cpu card 1, (r1-tx-p1-c1) 1 v 255 mhz cpu card 2, (r1-tx-p1-c2) 2 front view cluster 1 cluster 2 cluster 1/2 top view . Front + figure 25. I/...

  • Page 40

    Cluster bay, memory card location codes (f10/f20) v memory card 1, (r1-tx-p1-m1) 1 v memory card 2, (r1-tx-p1-m2) 2 cluster bay, memory card, memory module location codes (f10/f20) v memory module 1 (r1-tx-p1-mx.1) 1 v memory module 2 (r1-tx-p1-mx.2) 2 v memory module 3 (r1-tx-p1-mx.3) 3 v memory mo...

  • Page 41

    Cluster bay, ssa device card location codes (f10/f20) v ssa device card (r1-tx-p2-k1) 1 v ssa device card (r1-tx-p2-k2) 2 v ssa device card (r1-tx-p2-k3) 3 v ssa device card (r1-tx-p2-k4) 4 front view cluster 1 cluster 2 memory cards r1-tx-p1-m1 r1-tx-p1-m2 cluster 1/2 top view . Front figure 28. 21...

  • Page 42

    Cluster bay, ssa device card dram module location codes (f10/f20) v ssa device card dram module, (r1-tx-p2-kx-m1) 1 cluster bay, nvs memory and top card crossover location codes (f10/f20) v nvs memory card 1, (r1-tx-p2-i6) 1 v nvs memory card 2, (r1-tx-p2-i7) 2 v nvs top card crossover, (r1-tx-p2-i6...

  • Page 43

    Cluster bay, nvs cache module location codes (f10/f20) v nvs cache module 1, (r1-tx-p2-ly-m1) 1 v nvs cache module 2, (r1-tx-p2-ly-m2) 2 v nvs cache module 3, (r1-tx-p2-ly-m3) 3 cluster bay, i/o attachment card location codes (f10/f20) v i/o attachment card (r1-tx-p2-i5) 1 v i/o attachment card (r1-...

  • Page 44

    Cluster bay, fan location codes (f10/f20) v cluster 1, cluster bay fan, (r1-t1-f5) v cluster 2, cluster bay fan, (r1-t2-f5) front view cluster 1 cluster 2 i/o attachment cards r1-tx-p2-i5 r1-tx-p2-i8 front figure 34. 2105 model f10/f20 cluster bay locations (s008780n) front view cluster 2 (r1-t2- ) ...

  • Page 45

    Cluster bay, cable location codes (f10/f20) v cluster bay 1, (r1-t1- ) or cluster bay 2, (r1-t2- ) – serial interface cable (s1/s2), (s1 = r1-tx-p2-s1.1) (s2 = r1-tx-p2-s2.1) – serial interface cable (s3), (r1-tx-p2-s3.1) – power planar cable (ib11), (r1-tx-p3-ib11.1) – power planar cable (ib12), (r...

  • Page 46

    3 back-power card, (left) (rx-yxx-c5) 4 front backplane assembly, (rx-yxx-p1) 5 back backplane assembly (rx-yxx-p2) 6 bypass card, upper right (rx-yxx-c2) 7 bypass card, lower right (rx-yxx-c6) 8 disk drive module, (rear) ddm (model 020 drawer) (rx-yxx-dxx), see “7133 drawer, disk drive module locat...

  • Page 47

    5 disk drive module, (rear) ddm (model 040 drawer) (rx-yxx-dxx) see “7133 drawer, disk drive module location codes” 6 power supply 2, (rx-yxx-v2) 7 power supply 1, (rx-yxx-v1) 8 bypass card, upper left (rx-yxx-c1) 9 bypass card, lower left (rx-yxx-c5) 10 disk drive module, (front) ddm (model 040 dra...

  • Page 48

    V ( 5) ddm 5, (r2-yxx-d05) v ( 6) ddm 6, (r2-yxx-d06) v ( 7) ddm 7, (r2-yxx-d07) v ( 8) ddm 8, (r2-yxx-d08) v ( 9) ddm 9, (r2-yxx-d09) v (10) ddm 10, (r2-yxx-d10) v (11) ddm 11, (r2-yxx-d11) v (12) ddm 12, (r2-yxx-d12) v (13) ddm 13, (r2-yxx-d13) v (14) ddm 14, (r2-yxx-d14) v (15) ddm 15, (r2-yxx-d1...

  • Page 49

    2105 model exx/fxx ssa device card location codes front view cluster 1 (r1 - t1 - _ ) cluster 2 (r1 - t2 - _ ) b2 b1 a2 a1 ssa device card connectors ssa device cards r1-tx-p2-k1-yy r1-tx-p2-k2-yy r1-tx-p2-k3-yy r1-tx-p2-k9-yy (model e10/e20 only) front view cluster 1/2 (model exx/fxx) r1-tx-p2-k4-y...

  • Page 50

    2105 model exx/fxx scsi host card location codes locating an ssa cable use the information on this page to locate each end of an ssa cable. There are four possible ssa cable connection configurations: v ssa device card to ddm bay, (r1-tx-p2-kx-yy to rx-ux-wxx-jxx) v ssa device card to 7133, (r1-tx-p...

  • Page 51

    V 7133 to 7133, (r2-yx-jxx to r2-yx-jxx) the cables in each ssa cable loop are indicated by colored tape near the ssa cable connectors. See, “locating an ssa cable loop using colored labels” on page 36 for the color associated with each ssa loop. Ssa device card and connector locations the ssa devic...

  • Page 52

    7133 drawer and ssa connector locations the 7133 drawer ssa connector location codes are in the format rx-yx-jxx, where: v rx is rack 2, 3, or 4 v yx is the 7133, 1, 2, 3, 4, 5, 6, 7, or 8 v jxx is the 7133 cable connector, j4, j5, j8, j9, j1, j16, j13, or j12 to locate a 7133 drawer, see “locating ...

  • Page 53

    Table 2. Ssa cable loop color marking ssa device card loop a (connectors a1 and a2) loop b (connectors b1 and b2) k1, (r1-t1-k1 and r1-t2-k1) green red k2, (r1-t1-k2 and r1-t2-k2) gray orange k3, (r1-t1-k3 and r1-t2-k3) violet yellow k4 (2105 model f10/f20 only), (r1-t1-k4 and r1-t2-k4) blue brown k...

  • Page 54

    Table 4. Cpi cable locations and color marking (2105 model f10/f20) cpi cable location code cable cluster bay connector cable host bay connector cable connector color r1-t1-p2-i5/jb.1 cluster bay 1, slot 5-b (local) host bay 1-b (local) green r1-t1-p2-i8/jb.1 cluster bay 1, slot 8-b (local) host bay...

  • Page 55

    Primary power supply location codes, 2105 model exx/fxx and expansion enclosure v 2105 model exx/fxx: – primary power supply 1, right (r1-v1) 1 – primary power supply 2, left (r1-v2) 2 v 2105 expansion enclosure: – primary power supply 1, right (r2-v1) 3 – primary power supply 2, left (r2-v2) 4 bay ...

  • Page 56

    Primary power supply fan locations, 2105 model exx/fxx and expansion enclosure v 2105 model e10/e20: – primary power supply 1, fan 1, (r1-v1-f1) 1 – primary power supply 1, fan 2, (r1-v1-f2) 2 – primary power supply 2, fan 1, (r1-v2-f1) 3 – primary power supply 2, fan 2, (r1-v2-f2) 4 v 2105 expansio...

  • Page 57

    390 v battery set locations, 2105 model exx/fxx and expansion enclosure v 2105 model e10/e20: – 390 v battery 1, (r1-v3) 1 – 390 v battery 2, (r1-v4) 2 v 2105 expansion enclosure: – 390 v battery 1, (r2-v3) 3 – 390 v battery 2, (r2-v4) 4 front view front view j8 j9 pps 1/2 . Front view 8 7 6 5 4 3 2...

  • Page 58

    Rack, 2105 model exx/fxx and expansion enclosure storage cage power supply location codes v 2105 model e10/e20: – storage cage 1 and 2: - storage cage 1 and 2, power supply 1, (r1-q1-v1) 1 - storage cage 1 and 2, power supply 2, (r1-q1-v2) 2 - storage cage 1 and 2, power supply 3, (r1-q1-v3) 3 - sto...

  • Page 59

    V 2105 expansion enclosure: – storage cage 1 and 2: - storage cage 1 and 2, power supply 1, (r2-q1-v1) 10 - storage cage 1 and 2, power supply 2, (r2-q1-v2) 11 - storage cage 1 and 2, power supply 3, (r2-q1-v3) 12 - storage cage 1 and 2, power supply 4, (r2-q1-v4) 13 - storage cage 1 and 2, power su...

  • Page 60

    2105 model exx/fxx and expansion enclosure storage cage fan (top) location codes v 2105 model exx/fxx and expansion enclosure (top fans): note: storage cage fans are not installed in 2105 model e10/e20 positions: 2 , 5 , 8 , and 11 . – storage cage 1 (u1): - storage cage 1 fan 1, front (r1-, r2-u1-f...

  • Page 61

    2105 model exx/fxx and expansion enclosure storage cage fan (center) location codes v 2105 model e10/e20: – storage cage 1, fan 1, (r1-q1-f1) 1 – storage cage 1, fan 2, (r1-q1-f2) 2 v 2105 expansion enclosure: – storage cage 1, fan 1, (r2-q1-f1) 3 – storage cage 1, fan 2, (r2-q1-f2) 4 – storage cage...

  • Page 62

    2105 model exx/fxx and expansion enclosure storage cage fan/power sense card location codes v 2105 model e10/e20: – storage cage fan/power sense card 1, (r1-q1-c1) 1 v 2105 expansion enclosure: – storage cage fan/power sense card 1, (r2-q1-c1) 2 – storage cage fan/power sense card 1, (r2-q2-c1) 3 fr...

  • Page 63

    2105 model exx/fxx and expansion enclosure storage cage power planar location codes v 2105 model e10/e20: – storage cage (1) power planar, (r1-q1-p1) 1 v 2105 expansion enclosure: – storage cage (1) power planar, (r2-q1-p1) 2 – storage cage (2) power planar, (r2-q2-p1) 3 2105 model e10/e20 electroni...

  • Page 64

    2105 model e10/e20 electronics cage power supply location codes v 2105 model e10/e20: – electronics cage 1 - electronics cage 1 power supply 1, (r1-t1-v1) 1 - electronics cage 1 power supply 2, (r1-t1-v2) 2 - electronics cage 1 power supply 3, (r1-t1-v3) 3 – electronics cage 2 - electronics cage 2 p...

  • Page 65

    2105 model exx/fxx and expansion enclosure electronics cage power planar location codes v 2105 model e10/e20: – electronics cage 1 (rear right) - electronics cage power planar (top), (r1-t1-p4) 1 - electronics cage power planar (lower right), (r1-t1-p5) 2 - electronics cage power planar (lower left)...

  • Page 66

    2105 model e10/e20 electronics cage sense card location codes v 2105 model e10/e20: – electronics cage 1 sense card, (r1-t1-c1) 1 – electronics cage 2 sense card, (r1-t2-c1) 2 2105 model e10/e20 rack power control (rpc) card location codes v 2105 model e10/e20: – rack power control card 1 sense card...

  • Page 67

    Rear view 1 2 figure 60. Rack power control (rpc) card locations (s008510m) rpc card 2 rpc card 1 remote local power select cl 1 power cl 2 power cl 1 power cl 2 power power select see service manual for use of switches j7 j2 j6 j1 j4 j5 j3 remote local j1 j4 j5 j3 j7 j2 j6 see service manual for us...

  • Page 68

    52 volume 3, ess service guide.

  • Page 69

    Chapter 8: service terminal service terminal general information . . . . . . . . . . . . . . . . . . . . . . . . . 53 service terminal overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 entry point for all service terminal activities . . . . . . . . . . . . . . . . . . . . . . 53 se...

  • Page 70

    Service terminal setup and 2105 configuration verification the service terminal is the service support representatives primary interface to the 2105 storage subsystem. The service terminal is connected to a cluster bay by the service support representative at the time of service. Getting started the...

  • Page 71

    C. If the connect dialog box displays 2105 direct connect, the service terminal is setup to run ebterm in 2105 direct connect mode. Is the service terminal set up to run ebterm in 2105 direct connect mode? V yes, go to step 8. V no, go to “initial setup of ebterm dialing profile for 2105 direct conn...

  • Page 72

    V long distance profile, delete all entries (blanks) v response to connect, delete all entries (blanks) v serial port speed, select 9600 v bit setting, select 8/n/1 v serial port buffer, select ignore v display buffer, remove the check mark v flow control, xon/xoff, remove the check mark v cts/rts, ...

  • Page 73

    15. From the screen colors window place a check mark in the allow graphics rendition code of 0 to reset colors to default check box. 16. From the screen colors window, click on ok. You will be returned to the phone directory window. 17. From the phone directory window, click on add. 18. From the pho...

  • Page 74

    5. Logically connect the service terminal to the cluster: v os/2 operating system: a. At the ebterm window, select and click on the connect menu option. B. At the connect dialog box, click on 2105 direct connect. C. Go to step 6. V windows operating system: a. At the netterm window, single click on ...

  • Page 75

    Install/remove menu 62 configuration options menu 63 licensed internal code maintenance menu 65 machine test menu 66 utility menu 67 service login operation menus, with cluster iml complete figure 64 on page 60 is an overview of the six options available on the cluster service login main service men...

  • Page 76

    Service terminal menus and options this section is an overview of the six options available on the main service menu. To select an option, move the cursor to the desired option and press enter. Notes: 1. For a diagram showing the structure of the main service menu and its options, see “entry point f...

  • Page 77

    Retrace viewing paths within a pdf file to retrace your path within a pdf document and to go backwards one step, click on one of the following: v go to previous view button on the command bar v document > go back to go forward one step within a pdf document, click on one of the following: v go to ne...

  • Page 78

    – displays a menu of alternate cluster repair utilities. This menu displays all of the functions required by the isolate procedures for alternate cluster repair and fru replacement. The alternate cluster repair functions are: - quiesce the alternate cluster - resume the alternate cluster - unconditi...

  • Page 79

    – selecting the menu option that will guide the installation of the device drawer, displays the screens to set the hardware in the correct state for the installation or removal. V cluster memory menu – selecting the menu option displays how much memory is installed in both clusters. Cluster memory m...

  • Page 80

    - list installed host cards - list installed ssa device cards - list ssa loops - list installed ssa device drawers - list device drawers on an ssa loop - list ddms on an ssa loop - list installed ssa device drawer cables - list installed racks v system attachment resources menu – displays the follow...

  • Page 81

    Licensed internal code maintenance menu the following menus and text describe the licensed internal code functions available with the service terminal. Main service menu repair menu install/remove menu configuration options menu licensed_internal_code_maintenance_menu licensed internal code maintena...

  • Page 82

    - display current ddm levels v common platform interconnect (cpi) firmware lic menu – this option displays the firmware lic menu that provides the instructions and functions used for installing and activating firmware updates: - display current cpi firmware levels - update cpi firmware - concurrent,...

  • Page 83

    – this option will display what cluster features will be tested and what cluster resources will not be available to the host during the test. If problems are found, repair options are offered. The service terminal must be connected to the current cluster bay. - cluster bay health check - cluster bay...

  • Page 84

    Main service menu repair menu install/remove menu configuration options menu licensed internal code maintenance menu machine test menu utility_menu utility menu trace/state save menu problem log menu resource management menu machine test menu re-initialize a logical subsystem cluster power off/on ho...

  • Page 85

    - host bay planars menu - host interface cards menu - external connections menu - ssa device temperature test - ssa devices certify menu - ssa loops menu - rack power control (rpc) cards - cd-rom drive - diskette drive - send test notification menu - show problem log v re-initialize a logical subsys...

  • Page 86

    V show status of ddm format/certify process – this option displays the following status options: - show status of completed ddm format/certify process - show status of ddm format/certify process in progress – show fixed block format status - this option displays a list of logical subsystems (lss). S...

  • Page 87: Reports

    Chapter 9: error messages, diagnostic codes, and service reports error and progress code list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 error code to fru index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 firmware/post error codes . . . . . . . . . . . . . . . . . . ...

  • Page 88

    Ssa device card link exception symptom code and service request numbers . . . . . . . 171 ssa disk drive module exception symptom code and service request numbers . . . . . . . 172 service request numbers (srn) . . . . . . . . . . . . . . . . . . . . . . . . . 173 error and progress code list this c...

  • Page 89

    Management services error log and obtain a location code, go to“appendix b. System management service operation connection” on page 233. Location code descriptions can be found under “location codes” on page 111. 2. Some frus have lic firmware levels that need to be manually checked. To replace any ...

  • Page 90

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 20e00004 i/o planar battery drained or needs replacement. 1. Replace i/o planar battery. 2. Replace i/o planar. Note: go to ″ map 4700: cluster bay fru replacement ″ in chapter 3 of the enterprise storage ...

  • Page 91

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 20ee0009 unable to communicate with the service processor. 1. Replace the service processor card (e10/e20 only). 2. Replace i/o planar (e10/e20 and f10/f20). The f10/f20 i/o planar includes the service pro...

  • Page 92

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 25010002 diskette in drive does not contain an *.Img file. Insert diskette with firmware update file. 25010003 cannot open openprom package. Replace i/o planar. Note: go to ″ map 4700: cluster bay fru repl...

  • Page 93

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 25a80xxx nvram problems nvram problem resolution: 1. Errors reported against nvram can be caused by low i/o planar battery voltage and (more rarely) cluster bay power problems. With the exception of the 25...

  • Page 94

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 25a80211 setenv/$setenv parameter error - value contains a null character. Refer to action under error code 25a80xxx. 25aa0xxx eeprom problems. Replace the i/o planar. Note: go to ″ map 4700: cluster bay f...

  • Page 95

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 25cyy003 pd bits are miss-matched or missing one memory module. 1. Make sure both memory modules in the pair are the same type. 2. Replace system planar. See “memory pd bits” on page 98 for definition of ″...

  • Page 96

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 26800cxx machine check occurred. If the location code shown on the operator panel identifies a card slot, replace the card in the slot or the i/o planar until it no longer fails. Note: go to ″ map 4700: cl...

  • Page 97

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 29b00004 mouse not present/detected. Replace the i/o planar. Note: go to ″ map 4700: cluster bay fru replacement ″ in chapter 3 of the enterprise storage server service guide, volume 1. 2b200402 unsupporte...

  • Page 98

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2ba00013 service processor reports bad nvram crc. 1. If problem persists, replace battery. 2. Replace the i/o planar. Note: go to ″ map 4700: cluster bay fru replacement ″ in chapter 3 of the enterprise st...

  • Page 99

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2ba00050 service processor reports system operator panel eeprom module not present or not recognizable. Replace the cluster bay operator panel. Notes: 1. Swap the eeprom module from the old operator panel ...

  • Page 100

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2ba00102 no service processor update diskette in drive. Insert the diskette. 2ba00103 service processor firmware update file is corrupted, update cancelled. 1. Obtain a new service processor update diskett...

  • Page 101

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2ba00204 service processor firmware update error occurred, update not completed. Error occurred while calculate crc write. Refer to the actions in error code 2ba00200. 2ba00300 service processor reports sl...

  • Page 102

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2ba00315 service processor reports 5v under voltage alert. Refer to the action under error code 2ba00314. 2ba00316 service processor reports 3.3v over voltage alert. Refer to the action under error code 2b...

  • Page 103

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2ba00330 service processor reports pci expansion card +12v over voltage alert. Refer to the action under error code 2ba00314. 2ba00331 service processor reports pci expansion card +12v under voltage alert....

  • Page 104

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2ba00341 service processor reports locked fan - fast shutdown request fan number 2. Refer to the actions in error code 2ba00300. 2ba00342 service processor reports locked fan - fast shutdown request fan nu...

  • Page 105

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 40110000 redundant power supply failure. See error code 40110001. 40110001 (e10/e20) cluster bay power failure. This information is for model (e10/e20). See the next table entry for the model (f10/f20) inf...

  • Page 106

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 40111002 an unknown power problem detected. 1. Ensure the electronics cage power supplies (above the cluster bay) are switched on. 2. Use the service terminal to display and repair any related power proble...

  • Page 107

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 40111072 a high +5 standby voltage reading detected. 1. Remove the cpu card in p1–c2 (farthest away from the memory cards). If the problem is resolved, replace the removed cpu card. If not, continue. 2. Ex...

  • Page 108

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 40200031 an i/o planar temperature warning detected. Over temperature on i/o planar. Refer to the actions in error code 40200001. 40200033 a critical i/o planar temperature condition detected. Critical tem...

  • Page 109

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 40a00000 (f10/f20) system firmware ipl failure. 1. Remove the cpu card in the c2 slot (farthest away from the memory cards). If the problem is resolved, replace the removed cpu card. If not, continue. 2. E...

  • Page 110

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 45c00000 memory check-stop. (uncorrectable memory error) one of the memory cards, one of the memory dimms, or the system planar is failing. If the cluster bay comes ready, display and repair the related pr...

  • Page 111

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 4b2xxx02 check-stop - slot p1-c2 failure 1. Cpu card in p1-c2 (farthest away from the memory cards). 2. System planar. 3. I/o planar (model f10/f20 only). 4b2xxx10 machine check-0 1. Remove the cpu card in...

  • Page 112

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 4b2xxx51 lbist fail 1. Cpu card in slot p1-c1 (closest to the memory cards). 2. I/o planar. Note: go to ″ map 4700: cluster bay fru replacement ″ in chapter 3 of the enterprise storage server service guide...

  • Page 113

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 4b201000 check-stop 1. Display the sp error logs. Replace frus for those that have a recent timestamp. See “appendix a. Service processor operation connection” on page 209. 2. Remove cpu card in the c2 slo...

  • Page 114

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 4ba00832 error during flash update. 1. Reload the service processor and i/o planar firmware. Note: use the service terminal lic internal code maintenance menu, firmware lic menu, system planar/service proc...

  • Page 115

    Table 7. Memory dimm pd bits pd value size clock cycle (nsecs) parity/ecc 38 128 mb 10 ecc 68 256 mb 10 ecc note: memory modules must be installed in pairs. Bus srn to fru reference table these tables are used to locate defective frus within the i/o planar pci and isa buses. These tables indicate wh...

  • Page 116

    Table 9. Bus srn to fru reference table (models f10/f20 only) srn bus identification possible failing device and aix location code associated fru 9cc-100 pci bus 00 internal scsi port 1 (10-60) i/o planar (see notes on 72) internal ethernet port (10-80) i/o planar (see notes on 72) device installed ...

  • Page 117

    Attention: if this failure first occurred after replacing the i/o planar (model exx/fxx) or service processor card (model exx only), the firmware level may be incompatible. Call the next level of support. 2. Call the next level of support for any of the following conditions: v a four-digit code in t...

  • Page 118

    Table 10. Sp checkpoints. (continued) checkpoint description action/ possible failing fru e043 configuring serial port 2 1. Service processor (e10/e20 only) 2. I/o planar (see notes on 72 ) 3. Cpu card e044 preparing to set serial port line speed 1. Service processor (e10/e20 only) 2. I/o planar (se...

  • Page 119

    Table 10. Sp checkpoints. (continued) checkpoint description action/ possible failing fru e080 entering service processor emergency firmware flash recovery process. Call the next level of support before doing the following: 1. I/o planar, or 2. Insert a new dos formatted diskette containing the serv...

  • Page 120

    Table 10. Sp checkpoints. (continued) checkpoint description action/ possible failing fru e241 reset pci bus i/o planar, see 1 on page 100 e242 initialize isa dma channel i/o planar, see 1 on page 100 e243 setup grackle configuration registers i/o planar, see 1 on page 100 e244 enable system speaker...

  • Page 121

    Table 10. Sp checkpoints. (continued) checkpoint description action/ possible failing fru diag stby sp ready. The system unit was shutdown in service mode by the operating system; however, the system unit is still powered on. This condition can be requested by a privileged system user with no faults...

  • Page 122

    Table 11. Firmware checkpoints. (continued) checkpoint description action/ possible failing fru e116 bad crc - copy recovery block data section to ram see note 1 on page 100. E117 bad crc - invalidate and flush cache, set toc see note 1 on page 100. E118 bad crc - branch to high level recovery contr...

  • Page 123

    Table 11. Firmware checkpoints. (continued) checkpoint description action/ possible failing fru e13a create packages node see note 1 on page 100. E140 prep style load see note 1 on page 100. E149 create boot mgr node see note 1 on page 100. E14c create terminal-emulator node see note 1 on page 100. ...

  • Page 124

    Table 11. Firmware checkpoints. (continued) checkpoint description action/ possible failing fru e171 executing pci-delay function see note 1 on page 100. E174 establish host connection refer to ″ map 4320: e1xx scsi hard drive code boot ″ in chapter 3 of the enterprise storage server service guide, ...

  • Page 125

    Table 11. Firmware checkpoints. (continued) checkpoint description action/ possible failing fru e1be create op-panel node. See note 1 on page 100. E1bf create pwr-mgmt node. See note 1 on page 100. E1c0 create isa ethernet node. See note 1 on page 100. E1c5 create isa interrupt controller (pic) node...

  • Page 126

    Table 11. Firmware checkpoints. (continued) checkpoint description action/ possible failing fru e1ec get recovery image entry point see note 1 on page 100. E1ed invalidate instruction cache see note 1 on page 100. E1ee jump to composite image see note 1 on page 100. E1ef erase flash see note 1 on pa...

  • Page 127

    Table 11. Firmware checkpoints. (continued) checkpoint description action/ possible failing fru e212 processor post. Cpu card. See note 1 on page 100. E213 initial memory configuration. 1. Memory card. 2. System planar. See note 1 on page 100. E214 memory test. Memory card. See note 1 on page 100. E...

  • Page 128

    Location code format the format for the location code is an alphanumeric string of variable length, consisting of a series of location identifiers, separated by the standard dash (-) or slash (/) character. The series is hierarchical; that is, each location identifier in the string is a physical chi...

  • Page 129

    C the srn was due to a missing resource at configuration time. D the srn is from a diagnostic test after complete isolation testing. E the srn is from a post failure. F the srn is from a diagnostic test after partial isolation testing. G the srn is from the problem log. H the srn is from a diagnosti...

  • Page 130

    Service request number list table 12. Service request numbers service request number srn src. Failing function codes description and action 101-000 a description: the cluster bay hung while attempting to configure a device. Action: go to ″ map 4540: cluster minimum configuration ″ in chapter 3 of th...

  • Page 131

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 101-558 a description: there is not enough memory to execute diagnostics. Action: there must be a minimum of 16 mb of installed memory. The memory card can be replaced now, or ...

  • Page 132

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 109-200 b description: the cluster bay crashed while running. Action: test the cluster bay. Connect the service terminal, use main service menu, then machine test menu, then cl...

  • Page 133

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 651-160 d 2e0 description: i/o planar sensor indicates a fan is turning too slowly. Note: go to ″ map 4740: fan check detected by i/o planar ″ in chapter 3 of the enterprise st...

  • Page 134

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 651-629 g description: problem log analysis indicates an error detected by the memory controller. The error log indicates the following physical fru location(s) as the probable...

  • Page 135

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 651-743 g 2d7 2d5 description: service processor error accessing vital product data eeprom 651-744 g 165 2d5 2d3 description: service processor error accessing operator panel 6...

  • Page 136

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 651-821 g 2e1 description: cluster bay shutdown due to an over maximum temperature condition being reached. Action: see srn, 651-152 651-831 g 152 2e2 description: sensor detec...

  • Page 137

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 652-736 g 2d2 292 214 description: a non-critical error has been detected and corrected: intermediate or cluster bay bus time-out error. 652-773 g 227 description: a non-critic...

  • Page 138

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 689-122 d 689 description: a scsi hard drive reservation conflict error. 689-124 d 689 description: a scsi check condition error occurred. 689-126 d 689 b88 description: a soft...

  • Page 139

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 804-128 d 804 description: the cd-rom drive indicates an error. 804-129 d 804 description: the cd-rom drive indicates an error. 804-150 d media 804 description: a media error w...

  • Page 140

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 805-609 g d01 description: problem log analysis indicates a machine check due to a l2 parity error. 805-610 g 227 description: problem log analysis indicates a machine check du...

  • Page 141

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 805-649 g software description: problem log analysis indicates a machine check due to a disabled i/o address space. Action: call the next level of support. For rs/6000 repairs,...

  • Page 142

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 821-221 d 821 description: the key-planar adapter test failed. 821-230 d 221 description: software error caused by hardware failure. 821-240 g 821 description: the error log an...

  • Page 143

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 826-132 d 221 description: the data wrap communications test failed. 826-133 d 221 description: the modem control line test failed. 826-321 d 826 description: cannot run the te...

  • Page 144

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 827-125 d 827 description: the parallel port control register read test failed. 827-126 d 827 description: the parallel port control register read test failed. 827-131 d 827 de...

  • Page 145

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 831-164 d 221 252 description: cannot run the test because the device driver detected a hardware error. 831-165 d 221 252 description: the data wrap communications test failed....

  • Page 146

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 831-582 d 831 d56 description: the data wrap communication test failed. 831-583 d 831 d56 description: the modem control line test failed. 831-901 to 831-920 d software 831 des...

  • Page 147

    Table 12. Service request numbers (continued) service request number srn src. Failing function codes description and action 887-125 g 887 description: fuse test failed. 887-202 d 887 description: vital product data test failed. 887-203 d 887 description: vital product data test failed. 887-209 d 887...

  • Page 148

    Description of the failing function code table the failing function codes are listed in numerical sequence. The columns in the failing function code table are as follows: failing function code, the failing function code number from the srn. Fru and notes, this column contains the description of the ...

  • Page 149

    Table 13. Failing function code table (continued) failing function code fru and notes 221, 226, 227 i/o planar note: ″ map 4700: cluster bay fru replacement ″ in chapter 3 of the enterprise storage server service guide, volume 1 241 ethernet network problem note: ″ map 4390: isolating a cluster to c...

  • Page 150

    Table 13. Failing function code table (continued) failing function code fru and notes 2d4 i/o planar note: ″ map 4700: cluster bay fru replacement ″ in chapter 3 of the enterprise storage server service guide, volume 1 2d5 i/o planar, service processor card (2105 model e10/e20 only) note: ″ map 4700...

  • Page 151

    Table 13. Failing function code table (continued) failing function code fru and notes 804 cd-rom drive note: ″ map 4700: cluster bay fru replacement ″ in chapter 3 of the enterprise storage server service guide, volume 1 80c ssa device card problem. Display problems needing repair or call next level...

  • Page 152

    V use the progress code/indicator description to identify the failing fru(s) v some progress codes will include a physical location code on the second line of the cluster display panel. That may be the failing fru. V call the next level of support. Configuration program progress indicators find the ...

  • Page 153

    0555 an odm error occurred when trying to vary-on the rootvg, or unable to create an nfs swap device during network boot. 0556 logical volume manager encountered error during ipl vary-on. 0557 the root filesystem does not mount. 0558 there is not enough memory to continue the system ipl. 0559 less t...

  • Page 154

    0840 a pci ultra/wide scsi adapter is being configured. 0935 3.5-inch diskette drive being identified or configured. Diagnostic load progress indicators note: the following progress indicators are not all used when aix is installed on the 2105 model e10/e20 if the cluster bay hangs with a code displ...

  • Page 155

    C62 loading platform dependent debug files c63 loading platform dependent data files c64 failed to load platform dependent data files c70 problem mounting diagnostic cd-rom disc c99 diagnostics have completed. This code is only used when there is no console. Fxx (xx is any number) call next level of...

  • Page 156

    Table 14. 10 character progress code table (continued) 9 and 10 character progress codes description cu000–507b cpi-5 flash code update (p2–i7/jb,i/o attachment card) cu000–504a cpi-6 flash code update (p2–i4/ja,i/o attachment card) cu000–507a cpi-7 flash code update (p2–i7/ja,i/o attachment card) c...

  • Page 157

    2105 exception symptom codes an exception symptom codes (esc) is a two byte code that indicates what functional area of the 2105 has failed. The esc is generated by the internal error handling code of the 2105. Platform exception symptom codes the following platform esc code values are set during an...

  • Page 158

    Table 16. 2105 exception symptom codes (esc) (continued) esc description of esc 120f array repair needed 1210 drawer type mismatch 1211 rack power fault 1213 mismatched drawer type 1215 unable to verify loop on other cluster bay 1220 modem to modem expander hardware problem 1221 call home configurat...

  • Page 159

    Table 16. 2105 exception symptom codes (esc) (continued) esc description of esc 1326 escon/fiber bit error rate test failed 1327 escon/fiber wrap test failed 1328 escon/fiber bit error rate test or wrap test failed platform microcode detected error exception symptom codes the following esc code valu...

  • Page 160

    Esc description of esc 2811 plx detected perr on adapter bus 2812 adapter detected master abort on adapter bus 2813 adapter detected target abort on adapter bus 2814 cpi detected lrc error on data transfer 2815 cpi detected adapter bus hang 2816 cpi cluster bay 2 internal errors 2817 cpi cluster bay...

  • Page 161

    Esc description of esc 285a cpi ioa private bus error during configuration 285b cpi iom private bus error during configuration 2870 iom plx master abort 2871 iom plx target abort 2872 iom plx received target abort 2873 iom pa check error on cluster bay 1 2874 iom pa check error on cluster bay 2 287f...

  • Page 162

    Esc description of esc 28a3 reset failure, fence host bay 1 and cluster bay 2 28a4 reset failure, fence host bay 2, host bay 4 and cluster bay 2 28a5 reset failure, fence host bay 2 and cluster bay 2 28a6 reset failure, fence host bay 2 and cluster bay 2 28a7 reset failure, fence cluster bay 2 28a8 ...

  • Page 163

    Esc description of esc 28d0 cluster bay 1 host bay 1 in post sinksource 28d1 cluster bay 1 host bay 4 in post sinksource 28d2 cluster bay 1 host bay 2 in post sinksource 28d3 cluster bay 1 host bay 3 in post sinksource 28d4 cluster bay 2 host bay 1 in post sinksource 28d5 cluster bay 2 host bay 4 in...

  • Page 164

    Esc description of esc 291e scsi protocol message phase error 291f scsi protocol conflicting identify msg received 2920 scsi protocol unexpected message 2922 scsi adapter random errors 2925 scsi internal bus reset 2926 scsi bus reset 2927 scsi fb mle 2929 scsi abort task 292a scsi abort task set 292...

  • Page 165

    Esc description of esc 2951 scsi instruction storage exception 2952 scsi alignment exception 2953 scsi program exception 2954 scsi system call exception 2955 scsi programmable interval timer exception 2956 scsi fixed interval timer exception 2957 scsi watchdog timer exception 2958 scsi data tlb miss...

  • Page 166

    Esc description of esc 297e scsi data store error on cache read 297f scsi scache freeze bit on 2980 scsi 403 write to ioarrin queue when full 2981 scsi parity error filling cache 2982 scsi non four byte word 2983 scsi write while protected to l2 cache area 2984 scsi critical interrupt bits 0-5 2985 ...

  • Page 167

    Esc description of esc 29ac scsi dram multi-bit ecc error 29ad scsi unknown/invalid sequencer check 29b0 scsi dram page overflow error 29b1 scsi uncorrectable dram error 29b2 scsi dram single bit error 29b3 scsi dram range error 29b4 scsi data to dram parity check 29b5 scsi unknown/invalid dram inte...

  • Page 168

    Esc description of esc 29da scsi device interrupt - other 29db scsi device interrupt without further detail 29dc scsi unknown/invalid local pci x interrupt 29dd scsi local x interrupt w/o further detail 29de scsi local pci bus dma error 29df scsi host dma error 29e1 scsi copy error to ioarrin queue ...

  • Page 169

    Esc description of esc 2a12 dead man timer 2a13 mmio read parity 2a14 pci master abort 2a15 pci target abort 2a16 pci parity 2a17 pci internal parity 2a18 pci mmio time-out 2a19 cache ecc 2a1a watchdog timer 2nd click 2a1b cache control ram parity 2a1c data store dead memory 2a1d data store parity e...

  • Page 170

    Esc description of esc 2a3b single bit error 2a3c uncorrectable error 2a3d page overflow error 2a3e received pci master abort 2a3f received pci target abort 2a40 signalled pci target abort 2a41 data parity error 2a42 system parity error 2a43 parity error device id 2a44 pci error during pcb fetch 2a4...

  • Page 171

    Esc description of esc 2a64 low system voltage sense 2a65 unexpected mitrv interrupt 2a66 posted write error 2a67 plxv detected parity error 2a68 plxv signaled system error - serr # made active 2a69 plxv received master abort 2a6a plxv received target abort 2a6b plxv signaled target abort 2a6c plxv ...

  • Page 172

    Esc description of esc 2a8d watchdog timer 2a8e data tlb miss 2a8f instruction tlb miss 2a90 debug exception 2a91 protection error 2a92 voy/403 exception 200 2a93 illegal instruction 2a94 privileged instruction 2a95 trap compare 2a9a invalid nvs track id list 2aa0 hardware initialization failure 2aa...

  • Page 173

    Esc description of esc 3111 ce request to power off cluster bay 3112 ce request to reset service mode for cluster bay 3113 cluster bay failover 3114 cluster bay fenced due to excessive failover/failback 3115 cluster bay failback 3116 cluster bay failback from cluster bay failover 3117 cluster bay fa...

  • Page 174

    Esc description of esc 3275 fibre channel adapter error: configuration checksum failure - permanent 3280 fibre channel: scsi abort task 3281 fibre channel: scsi abort task set 3282 fibre channel: scsi clear task set 3283 fibre channel: scsi lun reset 3284 fibre channel: scsi target reset 3288 emulex...

  • Page 175

    Esc description of esc 32b3 fibre channel emulex data not available 32b4 fibre channel emulex ebus pck 32b5 fibre channel emulex bbus pck 32b6 fibre channel emulex internal error 1 32b7 fibre channel emulex internal error 2 32b8 fibre channel emulex host bus internal error 32b9 fibre channel emulex ...

  • Page 176

    Esc description of esc 3313 da rbc lrc data bad 3314 da stage lrc not isolated 3315 da stage media error 3316 da block lrc error 3317 da part of previous error 3318 da destage cache lrc 3319 da destage da lrc 331a da destage lrc not isolated 331b da decompression error 3320 da destage cache sn 3321 ...

  • Page 177

    Esc description of esc 335e fibre channel ckd failed writing cache, recovered 335f fibre channel ckd failed writing cache, not recovered 3360 fibre channel scsi read lrc 3361 fibre channel scsi read cache lrc 3362 fibre channel scsi sequence number error and cache lrc 3363 fibre channel scsi sequenc...

  • Page 178

    Esc description of esc 3505 escon adapter invalid response 3506 escon adapter failure response 3507 ioctl requested fence of escon adapter 3510 escon adapter error: no data while in service mode 3511 escon adapter error: no data - temporary 3512 escon adapter error: no data - permanent 3514 escon ad...

  • Page 179

    Esc description of esc 3584 escon adapter error: ppc srr1 (ape) active 3585 escon adapter error: ppc srr1 (tea) active 358c escon adapter error: flash rom write error 358d escon adapter error: memory read parity error 358e escon adapter error: pci error 358f escon adapter error: illegal l2 copy-back...

  • Page 180

    Esc description of esc 3821 rpc gpr data mismatch during rpc-1 verification testing 3822 rpc gpr address failure during rpc-1 verification testing 3823 rpc fence mode failure during rpc-1 verification testing 3824 rpc lock failure during rpc-2 verification testing 3825 rpc gpr data mismatch during r...

  • Page 181

    Esc description of esc 3858 cluster message/control data lrc 3860 cpi experiencing random errors 3861 active cpi interrupt with no source, temporary 3867 cross cluster bay cpi lrc check on data transfer 386b cpi empty bay slot interrupt, temporary 386c cpi empty bay slot interrupt, permanent 3870 fe...

  • Page 182

    Esc description of esc 38cb cpi diagnostic failure 38d0 sequence number failure with lrc failure, temporary 38d1 sequence number failure with lrc failure, permanent 38da cpi ioa reset failure 38db cpi host top/host bottom reset failure 38e0 adapter configuration mismatch failure 38e7 pinned data det...

  • Page 183

    Esc description of esc 8135 rpc bps-0 on battery 8136 rpc bps-1 on battery 8137 rpc bps-0 battery charging complete 8138 rpc bps-1 battery charging complete 8139 rpc bps-0 power on 813a rpc bps-1 power on 813b rpc cluster bay 1 complex power on 813c rpc cluster bay 2 complex power on 8140 rpc host a...

  • Page 184

    Esc description of esc 8190 rpc rack power off cluster bay power status in error 81a0 rpc valid rack power off, rpc error 81b0 rpc invalid rack power off request, no cluster bay power off 81c0 rpc invalid two cluster bay power off request 81d0 rpc invalid cluster bay power off request 81e0 rpc exces...

  • Page 185

    Esc description of esc 8254 rpc local/remote switch settings disagree 8255 rpc bay power state change did not complete 8260 rpc hot fan state change interrupt 8261 rpc cage 1 fan failure 8262 rpc cage 2 fan failure 8263 rpc cluster 1 fan failure 8264 rpc cluster 2 fan failure rack power or cooling e...

  • Page 186

    Esc description of esc 8347 rpc pps to rpc cable check 8350 periodic replacement of rack battery is required 8360 cluster bay 1 thermal sensor out of range 8361 cluster bay 2 thermal sensor out of range 8362 cluster bay 1 and cluster bay 2 thermal sensors out of range microcode logic errors the foll...

  • Page 187

    Esc srn description of esc and srn c210 41008 dram failed (module 1) - 8 mb c210 41016 dram failed (module 1) - 16 mb c210 41032 dram failed (module 1) - 32 mb c210 41064 dram failed (module 1) - 64 mb c210 41128 dram failed (module 1) - 128 mb c300 42000 both drams failed c510 504xx ssa device card...

  • Page 188

    Esc srn description of esc and srn d100 20xxx open ssa link d110 45xxx ssa link opened d120 21xxx link threshold, no characters received d120 22xxx link threshold, remote port disabled d120 23xxx link threshold, link reset failed d120 24xxx link threshold, retry limit exceeded d120 25xxx link thresh...

  • Page 189

    Esc srn description of esc and srn e250 48900 > 1 array member failed e255 48950 array rebuild failed, ddm caused e260 49000 array degraded, no available spare e270 49100 array exposed, no available spare e290 49500 no spare available for array e291 49501 spares + members do not meet expectation e29...

  • Page 190

    Table 17. 2105 service request number (srn) descriptions (continued) srn description of srn 33xxx excessive link configurations 40000 ssa device card failed 40004 dram failed (module 0) - 4 mb 40008 dram failed (module 0) - 8 mb 40016 dram failed (module 0) - 16 mb 40032 dram failed (module 0) - 32 ...

  • Page 191

    Table 17. 2105 service request number (srn) descriptions (continued) srn description of srn 50411 ssa node failed or noisy 50425 ssa device prevents configuration 60000 ssa device card unable to configure 60200 drawer will not power on 60210 ddm has check light on 60220 drawer power assembly check l...

  • Page 192

    2105 exception symptom codes 176 volume 3, ess service guide.

  • Page 193

    Chapter 10: power distribution diagrams 2105 model exx/fxx system power overview . . . . . . . . . . . . . . . . . . . . . 177 2105 expansion enclosure system power overview . . . . . . . . . . . . . . . . . . . 178 2105 model exx/fxx electronics cage power diagram . . . . . . . . . . . . . . . . . ...

  • Page 194

    2105 expansion enclosure system power overview 390 v dc uepo storage cage power supplies for 128 ddms 1 2 3 4 5 6 for 64 ddms fans 64 ddms 64 ddms ac2 pps 2 fans battery 1 battery 2 for 256 ddms for 192 ddms 1 2 3 4 5 6 fans 64 ddms fans 64 ddms ac1 pps 1 figure 66. 2105 expansion enclosure system p...

  • Page 195

    2105 model exx/fxx electronics cage power diagram 390 v dc from pps 1/2 . Auto dock connectors auto dock connectors fans 1 - 4 fan power sense card electronics cage power supplies cluster bay host bays lower power planars 1 2 to r p c 1 to r p c 2 right left upper power planar 1 2 3 figure 67. 2105 ...

  • Page 196

    2105 earth ground diagram . . . .. . . Storage cage power supplies storage cage +390 vdc & return safety ground * = screws to frame electronics cage electronics cage power supplies 390 v battery 1 (master) * 390 v battery 2 (slave) * pps 1 +390 vdc return +390 vdc return ac ac gnd gnd * * pps 2 fram...

  • Page 197

    Chapter 11: translation of cautions and danger notices v ibm storage solution safety notices book, gc26-7229. V enterprise storage server models exx and fxx service documents cd-rom, sk2t-8771. Examples of caution and danger notices danger danger notices warn you of conditions or procedures that can...

  • Page 198

    Translation 182 volume 3, ess service guide.

  • Page 199: Chapter 12: Safety Check

    Chapter 12: safety check introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 unsafe conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 reference items . . ....

  • Page 200

    Record any problems in table 18. Table 18. Safety inspection problems date problem found date corrected ensure you complete the electrical safety training course for ibm service support representatives, number 77170. Unsafe conditions when first assembled, each 2105 rack, ddm bay and ssa dasd drawer...

  • Page 201

    Special tools always perform any power safety checks with a recommended analog meter. Do not use a digital meter when you perform power checks. A digital meter is sensitive to external electrical currents on the low-range scale. You can also use a ground impedance tester, p/n 6339716 or p/n 6339695,...

  • Page 202

    Internal machine check perform the internal machine check. 1. Check for any non-ibm changes that may have been made to the machine. If any are present, obtain the “non-ibm alteration attachment survey” form, number r009, from the ibm branch office. Complete the form and return it to the branch offic...

  • Page 203

    3. Ensure that the dual mainline power cable safety labels are installed on the front tailgate areas of the 2105 model exx/fxx. See figure 70 on page 188. English dual mainline power cable labels (shown) 3 english p/n 09g4108 translated dual mainline power cable labels (not shown) 4 brazilian/portug...

  • Page 204

    Swedish p/n 09g5529 danish p/n 05j7394 slovak p/n 05j8839 russian p/n 05j8841 chinese-prc p/n 05j8843 czech p/n 05j8845 croatian p/n 05j8847 finnish p/n 05j7396 4. Ensure that the danger leakage current safety labels are installed on the front tailgate areas of the 2105 model exx/fxx. See figure 71 ...

  • Page 205

    German p/n 05j9065 korean p/n 05j9079 spanish p/n 05j9063 portuguese p/n 05j9067 french/dutch p/n 05j9073 italian p/n 05j9075 japanese p/n 05j9077 norwegian p/n 05j9081 danish p/n 05j9085 finnish p/n 05j9087 brazilian/portuguese p/n 05j9089 slovakian p/n 05j9091 russian p/n 05j9093 chinese/prc p/n 0...

  • Page 206

    5. If any of the languages below apply, ensure that the unit emergency switch portion of the translated operator panel 7 is installed on the 2105 model exx/fxx. Belgian/dutch p/n 34l2419 brazilian/portuguese p/n 34l2418 chinese/roc p/n 34l2415 chinese/roc p/n 34l2415 english p/n 34l2408 french p/n 3...

  • Page 207

    7. Ensure that the trained service personnel only labels are installed on the inside of the front and rear frames of the 2105 model exx/fxx. Universal language p/n 09l2638 hinge side of door inside view p/n 5423461 > 18 kg (40 lb) 8 figure 73. 2105 model exx/fxx cover weight safety label (s008382p) ...

  • Page 208

    8. Ensure that the cluster fan warning labels are installed on the front of cluster 1 and cluster 2 inside the front of the 2105 model exx/fxx. Universal language p/n 34l9192 front view model exx/fxx rear view trained service personnel only p/n 09l2638 figure 74. 2105 model exx/fxx trained service p...

  • Page 209

    9. Verify that the following safety labels are installed on both primary power supplies: v 9 , s1, micro-processor switch label v 10 , weight warning label v 11 , high voltage warning label v 12 , high voltage and high energy warning label note: these labels cannot be ordered individually. If a labe...

  • Page 210

    10. Verify that the following safety labels are installed on both 390 volt batteries: v 390 v battery 1 (master) – 14 , weight warning label – 15 , high voltage warning label v 390 v battery 2 (slave) – 12 , weight warning label – 13 , high voltage warning label rear view 12 11 10 si en dis si en di...

  • Page 211

    Note: these labels cannot be ordered individually. If a label is missing, the 390 v battery set must be replaced. 11. Verify that the high voltage safety label is installed on all six electronics cage power supplies. Note: these labels cannot be ordered individually. If a label is missing, the entir...

  • Page 212

    12. Verify that the ground jumpers are installed between each primary power supply (pps) and the frame: v pps 1, 17 v pps 2, 16 note: there should be a star washer between the ground jumper terminals and the frame and pps. Rear view 2105 model exx/fxx figure 78. 2105 model exx/fxx electronics cage p...

  • Page 213

    13. Complete the safety inspection by going to “safety engineering changes” on page 208. 2105 expansion enclosure safety inspection safety inspect the 2105 expansion enclosure by doing the following procedures: 1. “remove ac power” 2. “external machine check” on page 198 3. “internal machine check” ...

  • Page 214

    1. Instruct the customer to switch off the mainline circuit breakers that are used to supply mainline ac voltage to the 2105 expansion enclosure. 2. Attach a “do not operate” tag and a safety lockout padlock to each of the customer’s mainline circuit breakers. Refer to the electrical safety for ibm ...

  • Page 215

    3. Ensure that the dual mainline power cable safety labels are installed on the front tailgate areas of the 2105 expansion enclosure. See figure 81 on page 200. English dual mainline power cable labels (shown) 3 english p/n 09g4108 translated dual mainline power cable labels (not shown) 4 brazilian/...

  • Page 216

    Swedish p/n 09g5529 danish p/n 05j7394 slovak p/n 05j8839 russian p/n 05j8841 chinese-prc p/n 05j8843 czech p/n 05j8845 croatian p/n 05j8847 finnish p/n 05j7396 4. Ensure that the danger leakage current safety labels are installed on the front tailgate areas of the 2105 expansion enclosure. See figu...

  • Page 217

    German p/n 05j9065 korean p/n 05j9079 spanish p/n 05j9063 portuguese p/n 05j9067 french/dutch p/n 05j9073 italian p/n 05j9075 japanese p/n 05j9077 norwegian p/n 05j9081 danish p/n 05j9085 finnish p/n 05j9087 brazilian/portuguese p/n 05j9089 slovakian p/n 05j9091 russian p/n 05j9093 chinese/prc p/n 0...

  • Page 218

    5. If any of the languages below apply, ensure that the unit emergency switch portion of the translated operator panel 7 is installed on the 2105 expansion enclosure. Belgian/dutch p/n 34l7071 brazilian/portuguese p/n 34l6760 chinese/roc p/n 34l3294 english p/n 34l3311 french p/n 34l3312 german p/n ...

  • Page 219

    7. Ensure that the trained service personnel only labels are installed on the inside of the front and rear frames of the 2105 expansion enclosure. Universal language p/n 09l2638 hinge side of door inside view p/n 5423461 > 18 kg (40 lb) 8 figure 84. 2105 expansion enclosure cover weight safety label...

  • Page 220

    8. Verify that the following safety labels are installed on both primary power supplies: v 9 , s1, micro-processor switch label v 10 , weight warning label v 11 , high voltage warning label v 12 , high voltage and high energy warning label note: these labels cannot be ordered individually. If a labe...

  • Page 221

    9. Verify that the following safety labels are installed on both 390 volt batteries: v 390 v battery 1 (master) – 14 , weight warning label – 15 , high voltage warning label v 390 v battery 2 (slave) – 12 , weight warning label – 13 , high voltage warning label 12 9 si en dis si en dis 10 11 rear vi...

  • Page 222

    Note: these labels cannot be ordered individually. If a label is missing, the 390 v battery set must be replaced. 10. Verify that the ground jumpers are installed between each primary power supply (pps) and the frame: v pps 1, 17 v pps 2, 16 note: there should be a star washer between the ground jum...

  • Page 223

    11. Verify that the ground strap is fastened to the 2105 expansion enclosure frame with lock washers between both cable terminals and the frame 18 . Note: the ground strap may be fastened to the left side of the 2105 expansion enclosure frame in the same position. Pps 2 pps 1 rear view 16 17 2105 ex...

  • Page 224

    12. Complete the safety inspection by going to “safety engineering changes”. Safety engineering changes 1. Ensure all safety engineering changes (ecs) are installed. 2. Reinstall all removed covers. 3. This completes the visual and mechanical safety inspection procedures with the power off. Caution:...

  • Page 225

    Appendix a. Service processor operation connection attention: the service processor functions should only be used when directed by this maintenance package or the next level of support. Unguided use of the service processor functions can have unexpected results. Do the following steps to activate cl...

  • Page 226

    B. Quiesce the cluster bay you are servicing by selecting the following options from the main service menu, see “utility menu” on page 67: utility menu resource management menu quiesce a resource quiesce the cluster bay you are servicing. C. Power off the cluster bay you are servicing by selecting t...

  • Page 227

    9. If the operation is successful, the sp main menu will be displayed. For a listing of all service processor menus, go to “service processor operations”. 10. Verify that the cluster bay being serviced is powered on by pressing the eject button on it’s cd-rom drive. Did the cd-rom disk tray come out...

  • Page 228

    Service processor menus attention: the service processor functions should only be used when directed by this maintenance package or the next level of support. Unguided use of the service processor functions can have unexpected results. The service processor (sp) menus enable you to configure sp opti...

  • Page 229

    During the first power up (i.E. Power cord is plugged into the outlet), sp menus are not available for 45 seconds while the sp is running self-tests and initializing the server. If the server powers down, sp menus become available after 15 seconds. For a summary of the sp functions and the methods f...

  • Page 230

    When the server is powered down, the sp menus may be accessed locally or remotely. Attention: the service processor functions should only be used when directed by this maintenance package or the next level of support. Unguided use of the service processor functions can have unexpected results. Menu ...

  • Page 231

    The progress indicators are displayed in two sections. Above the dashed line are the progress indicators from the boot that produced the current sessions. Below the dashed line are progress indicators from the boot preceding the one that produced the current sessions. The progress indication codes a...

  • Page 232

    Sp setup menu sp setup menu 1. Change privileged access password 2. Change general access password 3. Enable/disable console mirroring: currently disabled 4. Start talk mode 5. Os surveillance setupmenu 6. Reset sp 7. Reprogram sp flash eprom 98. Return to previous menu 99. Exit from menus note: unl...

  • Page 233

    Set or change the general access password. It provides limited access to sp menus, and is usually available to all users who are allowed to power-on the server. V enable/disable console mirroring when console mirroring is enabled, the sp sends information to both serial ports. This capability may be...

  • Page 234

    System power control menu system power control menu 1. Enable/disable unattended start mode: currently disabled 2. Ring indicate power-on menu 3. Reboot/restart policy setupmenu 4. Power-on system 5. Power-off system 98. Return to previous menu 99. Exit from menus v enable/disable unattended start m...

  • Page 235

    System information menu system information menu 1. Read vpd 2. Read vpd image from last system boot 3. Read progress indicators from last system boot 4. Read sp error logs 5. Read system post errors 6. Read nvram 7. View system environmental conditions 98. Return to previous menu 99. Exit from menus...

  • Page 236

    System environmental conditions (system power is currently off.) fan 0: a stopped fan detected fan 1: a stopped fan detected fan 2: a stopped fan detected fan 3: a stopped fan detected mem temperature is operating within normal tolerances i/o temperature is operating within normal tolerances cpu tem...

  • Page 237

    Call-in/call-out setup menu call-in/call-out setup menu 1. Modem configuration menu 2. Serial port selection menu 3. Serial port speed setup menu 4. Telephone number setup menu 5. Call-out policy setupmenu 6. Customer account setupmenu 7. Call-out test 8. Ring indicate power-on menu 98. Return to pr...

  • Page 238

    Serial port selection menu: serial port selection menu 1. Serial port 1 call-out: currently disabled 2. Serial port 2 call-out: currently disabled 3. Serial port 1 call-in: currently disabled 4. Serial port 2 call-in: currently disabled 98. Return to previous menu you may enable and/or disable the c...

  • Page 239

    Telephone number setup menu 1. Service center telephone number: currently unassigned 2. Customer administration center telephone number: currently unassigned 3. Digital pager telephone number: currently unassigned 4. Customer voice telephone number: currently unassigned 5. Customer system telephone ...

  • Page 240

    Call-out policy setup menu 1. Call-out policy (first/all): currently first 2. Remote timeout, (in seconds): currently 120 3. Remote latency, (in seconds): currently 2 4. Number of retries: currently 2 98. Return to previous menu v call out policy may be set to ’first’ or ’all’. If call out policy is...

  • Page 241

    Restart describes activating the operating system after the system hardware reinitialized. Restart must follow a successful reboot. Reboot/restart policy setupmenu 1. Number of reboot attempts: currently 3 2. Use os-defined restart policy? Currently yes 3. Enable supplemental restart policy? Current...

  • Page 242

    Local user function user interface local async console text based menus with nls operator panel messages power and miscellaneous power on/off configurable reboot policy status and data access vpd error data (sp) error data (system) environmental data sp setup utilities passwords phone numbers langua...

  • Page 243

    Powered-on when ac loss occurred, it reboots/restarts when power is restored. If the system was powered-off when ac loss occurred, it remains off when power is restored. V timed power-on - refer to the shutdown -t command on servers using aix. Working in conjunction with aix, the service processor i...

  • Page 244

    When this setting is no, or if the os did not set a policy, the sp refers to enable supplemental restart policy for its action. Enable supplemental restart policy?: the default setting is no. If set to yes, the sp restarts the system when the system loses control as detected by the sp surveillance, ...

  • Page 245

    Operating system surveillance: provides the sp with a means to detect hang conditions, hardware or software failures while the operating system is running. It also provides the operating system with a means to detect the sp failure by the lack of a return heartbeat. Operating system surveillance is ...

  • Page 246

    System configuration: v sp v modem connected to one serial port and enabled for incoming calls v local service terminal connected to the other serial port. This local service terminal may be connected directly to your server or connected through another modem. There are two scenarios in which consol...

  • Page 247

    Refer to the downloaded update instructions, or to the system management services “display configuration” on page 232 or “config” on page 232 or service processor menus on page 215, to determine the level of the system unit or service processor flash. Updating firmware from the service processor men...

  • Page 248

    Error log 19970626223337 0. Loss of redundant fan #5 40210091 press "c" to clear error log, any other key to continue. > the time stamp in this error log is coordinated universal time (cut), also known as greenwich mean time (gmt). Aix error logs have more information available and are able to time ...

  • Page 249: Connection

    Appendix b. System management service operation connection attention: the text-based system management services (sms) should only be used when directed by this maintenance package or the next level of support. Normal maintenance uses the smit menu option when logging in with the service login id. No...

  • Page 250

    5. Logically connect the service terminal to the cluster bay: v os/2 operating system: a. At the ebterm window, select and click on the connect menu option. B. At the connect dialog box, click on 2105 direct connect. C. Go to step 6. V windows operating system, a. At the netterm window, single click...

  • Page 251

    10. Watch the operator panel display of the cluster bay being serviced. As the cluster bay powers on, the firmware test displays exxx progress codes. Keep logically connecting the service terminal, by repeating step 5 on page 234 on the service terminal, until progress code e1fb is displayed. (durin...

  • Page 252

    Multiboot menu the select software option shows the name of the operating system installed. If you receive a message saying that: no operating system installed this would mean that information in non-volatile storage could have been lost, as would happen if the i/o planar battery had failed. The sof...

  • Page 253

    1. Scsi cd-rom id=3 ( integrated ) 2. Diskette 3. Scsi 4512 mb hard drive id=0 ( integrated ) 4. None 5. None the ok prompt option is not used. The multiboot start option is not used. Select boot devices this option is only used if the displayed boot list is incorrect and the next level of support o...

  • Page 254

    Change scsi id this option allows you to view and change the addresses of the scsi controllers attached to you cluster bay. Use only if directed by next level of support. Update system firmware this option allows you to update the cluster bay firmware. Note that you must insert a diskette containing...

  • Page 255

    Appendix c. Isolating a cpi diagnostic progress code stop map 4030: isolating cpi diagnostic progress code stop attention: this is not a stand-alone procedure. Customer disruption may occur if microcode and power boundaries are not in the proper conditions for this service action. Ensure that you st...

  • Page 256

    Cpi diagnostic progress code stop 240 volume 3, ess service guide.

  • Page 257

    Cpi diagnostic progress code stop appendix c. Isolating a cpi diagnostic progress code stop 241.

  • Page 258

    Cpi diagnostic progress code stop 242 volume 3, ess service guide.

  • Page 259

    Glossary of terms and abbreviations © copyright ibm corp. 1999, 2000 243.

  • Page 260

    This glossary defines important terms and abbreviations used in this service guide. If you cannot find the term you are looking for, see the index or the ibm dictionary of computing this glossary includes terms and definitions from: v the american national dictionary for information systems, ansi x3...

  • Page 261

    Channel path. The esa/390 term for the interconnection between a channel and its associated control units. Channel subsystem. The esa/390 term for the part of a host computer that manages i/o communication between the program and any attached control units. Channel-subsystem image. The esa/390 term ...

  • Page 262

    Data field. The third (optional) field of a ckd record. The field length is determined by the data length specified in the count field. The data field contains data written by the program. Data record. A data records are stored on a track following the track-descriptor record. The data records are n...

  • Page 263

    Escon. Enterprise systems connection architecture. An esa/390 computer peripheral interface. The i/o interface utilizes esa/390 logical protocols over a serial interface that configures attached units to a communication fabric. Escon director. A i/o interface switch that allows the interconnection o...

  • Page 264

    Interchange. The sending and receiving of data in such a manner that the content of the data is not altered during transmission. Internet. The worldwide collection of interconnected networks that use the internet suite of protocols and permit public access. Intranet. A private network that integrate...

  • Page 265

    Logical partition mode (lpar). The esa/390 term for a set of facilities that create the programming environment defined by the esa/390 architecture. The term is typically used when there is more than one lpar established on a cec. An lpar is conceptually similar to a virtual machine environment exce...

  • Page 266

    P parity. A data checking scheme used in a computer system to ensure the integrity of the data. The raid implementation uses parity to recreate data if a disk drive fails. Path group. The esa/390 term for a set of channel paths that are defined to a controller as being associated with a single lpar....

  • Page 267

    Service processor. A dedicated processing unit which is used to service a storage facility. Shared storage. Storage within storage facility that is configured such that multiple similar or different hosts can concurrently access the storage. The storage unit has a uniform appearance to all hosts. Si...

  • Page 268

    U ultra scsi. An enhanced small computer system interface. Unit address. The esa/390 term for the address associated with a device on a given control unit. On escon interfaces, the unit address is the same as the device address. On oemi interfaces, the unit address specifies a control unit/device pa...

  • Page 269: Index

    Index numerics 2105 expansion enclosure safety inspection, 2105 expansion enclosure 197 2105 model exx/fxx safety inspection, 2105 model exx/fxx 185 2105 model exx/fxx and expansion enclosure location code legend 5 locations 2 255 mhz cpu card, locations 2105 model f10/f20 23 332 mhz cpu card, locat...

  • Page 270

    D danger notices translations 181 ddm, 7133 locations 31 physical location codes 31 ddm, ddm bay locations 12 physical location codes 12 ddm bay location code legend 5 locations 2, 12 physical location codes 12 ddm bay, locations 6 device drawer, locations 6 diagnostic codes 135 numbers and codes 13...

  • Page 271

    Ibm (continued) products ix programs ix services ix trademarks xi index, code 72 index, error code to fru 73 industry canada compliance statement x install/remove menu, service terminal 62 introduction, safety inspection 183 isolation cpi diagnostic progress code stops and isolation 239 j japanese v...

  • Page 272

    Locations, cluster bay 2105 model f10/f20 (continued) scsi hard drive 21 ssa device card 25 ssa device card dram module 26 system and i/o planars 22 locations, ddm bay 6 locations, device drawer 6 locations connectors rack power control card 50 logic diagrams 177 login connection with iml, service t...

  • Page 273

    Ring indicator power-on 218 rpc card locations 50 physical location codes 50 s safety inspection 183 2105 expansion enclosure 197 2105 model exx/fxx 185 engineering changes 208 external machine check, 2105 expansion enclosure 198 external machine check, 2105 model exx/fxx 185 internal machine check,...

  • Page 274

    Ssa device card, locations 2105 model e10/e20 18 ssa device card, locations 2105 model f10/f20 25 ssa device card dram module, locations 2105 model e10/e20 18 ssa device card dram module, locations 2105 model f10/f20 26 ssa device cards locations 33 physical location codes 33 start talk mode 217 sta...

  • Page 275

    Readers’ comments — we’d like to hear from you enterprise storage server service guide 2105 models e10/e20, f10/f20, and expansion enclosure volume 3 chapters 7, 8, 9, 10, 11, and 12 publication no. Sy27-7609-06 overall, how satisfied are you with the information in this book? Very satisfied satisfi...

  • Page 276: Business Reply Mail

    Readers’ comments — we’d like to hear from you sy27-7609-06 sy27-7609-06 cut or fold along line cut or fold along line fold and tape please do not staple fold and tape fold and tape please do not staple fold and tape no postage necessary if mailed in the united states business reply mail first-class...

  • Page 278

    Printed in the united states of america on recycled paper containing 10% recovered post-consumer fiber. Sy27-7609-06.

  • Page 279

    Spine information: enterprise storage server volume 3, ess service guide.