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IBM HS12 - BladeCenter - 8028 Service Manual

Other manuals for HS12 - BladeCenter - 8028: Installation And User Manual
Manual is about: Problem Determination and Service Guide

Summary of HS12 - BladeCenter - 8028

  • Page 1

    Bladecenter hs12 type 8014, 8028 or 1916 problem determination and service guide.

  • Page 3

    Bladecenter hs12 type 8014, 8028 or 1916 problem determination and service guide.

  • Page 4

    Note: before using this information and the product it supports, read the general information in “notices” on page 179 and the warranty and support information document for your blade server type on the ibm documentation cd. Seventh edition (may 2010) © copyright ibm corporation 2008, 2010. Us gover...

  • Page 5: Contents

    Contents safety . . . . . . . . . . . . . . . V guidelines for trained service technicians . . . . Vi inspecting for unsafe conditions . . . . . . Vi guidelines for servicing electrical equipment . . Vii safety statements . . . . . . . . . . . . Viii chapter 1. Start here . . . . . . . . . 1 diagnos...

  • Page 6

    Light path diagnostics leds . . . . . . . 130 dynamic system analysis diagnostic programs and messages . . . . . . . . . . . . . . . 132 running the diagnostic programs . . . . . 133 diagnostic text messages . . . . . . . . 134 viewing the test log . . . . . . . . . . 134 diagnostic messages . . . ....

  • Page 7: Safety

    Safety before installing this product, read the safety information. Antes de instalar este produto, leia as informações de segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit produc...

  • Page 8

    Les sikkerhetsinformasjonen (safety information) før du installerer dette produktet. Antes de instalar este produto, leia as informações sobre segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Guidelines fo...

  • Page 9

    V make sure that the insulation is not frayed or worn. 4. Remove the cover. 5. Check for any obvious non-ibm alterations. Use good judgment as to the safety of any non-ibm alterations. 6. Check inside the system for any obvious unsafe conditions, such as metal filings, contamination, water or other ...

  • Page 10

    V to ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor generators, do not service these components outside of their normal operating locations. V if an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid....

  • Page 11

    Danger electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. V connect all power cords to a properly wire...

  • Page 12

    Statement 12 caution: the following label indicates a hot surface nearby. Statement 21 caution: hazardous energy is present when the blade is connected to the power source. Always replace the blade cover before installing the blade. United kingdom telecommunications safety requirement notice to cust...

  • Page 13: Chapter 1. Start Here

    Chapter 1. Start here you can solve many problems without outside assistance by following the troubleshooting procedures in this documentation and on the ibm website. This problem determination and service guide describes the diagnostic tests that you can perform, troubleshooting procedures, and exp...

  • Page 14

    C. Under popular links, click software and device drivers. D. Under related downloads, click dynamic system analysis (dsa). 4. Check for and apply code updates. Fixes or workarounds for many problems might be available in updated uefi firmware, device firmware, or device drivers. Important: some clu...

  • Page 15

    Eserver.Html to verify that the blade server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You must remove nonsupported hardware before you contact i...

  • Page 16

    If the problem remains, contact ibm or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement. To open an online service request, go to http://www.Ibm.Com/ support/electronic/portal/. Be prepared to provide information about any e...

  • Page 17: Chapter 2. Introduction

    Chapter 2. Introduction use this information to help you solve problems that might occur in your blade server. This problem determination and service guide contains information to help you solve problems that might occur in your ibm bladecenter ® hs12 type 8014, 8028 or 1916 blade server. It describ...

  • Page 18

    Depending on your bladecenter product, additional documents might be included on the ibm documentation cd. In addition to the documentation in this library, be sure to review the planning and installation guide for your bladecenter unit for information to help you prepare for system installation and...

  • Page 19

    Table 1. Features and specifications microprocessor: supports one intel ® lga-771 microprocessor note: use the configuration/setup utility program to determine the type and speed of the microprocessors in the blade server. Memory: v dual-channel, dual inline memory modules (dimms): 6 dimm connectors...

  • Page 20

    Kvm select button activity led location led information led blade-error led media-tray select button power-control button power-on led keyboard/video/mouse (kvm) select button: press this button to associate the shared bladecenter unit keyboard port, video port, and mouse port with the blade server....

  • Page 21

    Management-module web interface at or through ibm ® director console. For more information about the management-module web interface, see http://www-03.Ibm.Com/systems/management/. For more information about ibm ® director, see the documentation on the ibm ® director cd that comes with the server, o...

  • Page 22

    After you connect the blade server to power through the bladecenter unit, the blade server can start in any of the following ways: v you can press the power-control button on the front of the blade server (behind the control panel door, see “blade server controls and leds” on page 7) to start the bl...

  • Page 23

    System-board connectors use this information to locate the component connectors on the system board of the blade server. The following illustration shows the connector locations for the hot-swap sas system board; the connector locations are identical in the fixed sata system board. Storage interface...

  • Page 24

    System-board switches use this information to locate and define system-board switches in the blade server. The following illustration shows the locations of the two switch blocks (sw2 and sw3) and the light path diagnostics switch on the system board. The following table describes the function of ea...

  • Page 25

    Switch description sw2 switch block 2 has the following switches: v 1 - boot block v 2 - force power on v 3 - wake on lan disable – on: disabled – off: enabled (default) v 4 - wake on lan bypass disable – on: disabled – off: enabled (default) v 5 - debug serial port – on: disabled – off: enabled (de...

  • Page 26

    Bmc heartbeat led dimm 1-error led dimm 2-error led dimm 3-error led dimm 4-error led dimm 5-error led dimm 6-error led power jumper bad led bmc-fault led microprocessor-error led battery-error led power-fault led the following illustration shows the light path diagnostics panel on the system board....

  • Page 27

    Chapter 3. Configuring the blade server use this information for details about the configuration requirements of the blade server. Before you continue, make sure that the blade server has the latest version of firmware code. For additional information, see “firmware updates” on page 21. The followin...

  • Page 28

    V if you are managing the blade server from a remote location, see the ibm bladecenter management module user’s guide, ibm bladecenter management module command-line interface reference guide, or ibm bladecenter serial over lan setup guide for information and instructions. 3. When the configuration/...

  • Page 29

    – system mac addresses select this menu item to set and view the mac addresses for the ethernet controllers on the blade server. Note: mac addresses are displayed only for those devices with pxe enabled v date and time select this menu item to set the system date and time, in 24-hour format (hour:mi...

  • Page 30

    Select this menu item to disable the microprocessor cache or to set the microprocessor cache to use the write-back or write-through method. Write-back caching generally provides better system performance. You can also select this menu item to enable or disable hyper-threading and adjust microprocess...

  • Page 31

    Using the serverguide setup and installation cd use this information as an overview for using the serverguide setup and installation cd. The serverguide setup and installation cd contains a setup and installation program that is designed for your blade server. The serverguide program detects the bla...

  • Page 32

    When you use the serverguide setup and installation cd, you do not need setup diskettes. You can use the cd to configure any supported ibm blade server model. The setup program provides a list of tasks that are required to set up the blade server. Note: features and functions can vary slightly with ...

  • Page 33

    1. Go to http://www.Ibm.Com/systems/support/. 2. Under product support, click bladecenter. 3. From the menu on the left side of the page, click bladecenter support search. 4. From the task menu, select install. 5. From the product family list, select bladecenter hs12. 6. From the operating system li...

  • Page 34

    One ethernet controller is integrated on the blade server system board. A controller provides a 1000 mbps full-duplex interface for connecting to one of the ethernet-compatible i/o modules in i/o-module bays 1 and 2, which enables simultaneous transmission and reception of data on the ethernet local...

  • Page 35

    2. When the message press ctrl-c to start lsi logic configuration utility is displayed, press f1. If an administrator password has been set, you must type the administrator password to access the full lsi logic configuration utility menu. 3. Follow the instructions on the screen to modify the sas st...

  • Page 36

    24 bladecenter hs12 type 8014, 8028 or 1916: problem determination and service guide.

  • Page 37

    Chapter 4. Parts listing, types 8014, 8028 and 1916 the following replaceable components are available for the ibm bladecenter hs12 type 8014, 8028 or 1916 blade server. For an updated parts listing on the web, complete the following steps. Note: changes are made periodically to the ibm web site. Th...

  • Page 38

    Pre ss h ere wh en in sta llin g c ard 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 replaceable components are of three types: v tier 1 customer replaceable unit (cru): replacement of tier 1 crus is your responsibility. If ibm installs a tier 1 cru at your request, you will be charged for the installation. V...

  • Page 39

    For information about the terms of the warranty and getting service and assistance, see the warranty and support information document. Index description cru part number (tier 1) cru part number (tier 2) fru part number 1 cover (all models) 44r5761 2 infiniband 4x high-speed i/o expansion card (optio...

  • Page 40

    Index description cru part number (tier 1) cru part number (tier 2) fru part number 10 hard disk drive, 2.5 inch hot-swap sas 73 gb, 15 khz (type 8028 option) 43w7546 10 hard disk drive, 2.5 inch hot-swap sas 146 gb, 10 khz (type 8028 option) 43w7538 11 hot-swap storage-bay filler (type 8028 models ...

  • Page 41

    Index description cru part number (tier 1) cru part number (tier 2) fru part number recovery cd, simplified chinese, ms windows server 2003 r2, 32-bit edition, 1 - 4 processors 44w4053 recovery cd, korean, ms windows server 2003 r2, 32-bit edition, 1 - 4 processors 44w4054 recovery cd, english, ms w...

  • Page 42

    Index description cru part number (tier 1) cru part number (tier 2) fru part number recovery cd, english, ms windows server 2003 r2, 64-bit edition, 1 - 8 processors 44w4076 recovery cd, japanese, ms windows server 2003 r2, 64-bit edition, 1 - 8 processors 44w4077 recovery cd, italian, ms windows se...

  • Page 43

    Chapter 5. Removing and replacing blade server components use this information to remove and replace components in the blade server. Replaceable components are of three types: v tier 1 customer replaceable unit (cru): replacement of tier 1 crus is your responsibility. If ibm installs a tier 1 cru at...

  • Page 44

    V blue on a component indicates touch points, where you can grip the component to remove it from or install it in the blade server, open or close a latch, and so on. V orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if...

  • Page 45

    V remove the device from its package and install it directly into the blade server without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the blade server cover or on a metal surface. V take additional ca...

  • Page 46

    1. If the blade server is operating, shut down the operating system; then, press the power-control button (behind the blade server control panel door) to turn off the blade server (see “turning off the blade server” on page 10 for more information). Attention: wait at least 30 seconds, until the sto...

  • Page 47

    Notes: a. When any blade server or device is in any i/o-module bay 7 through 14, power modules must be installed in all four power-module bays. For additional information, see the installation and user’s guide that comes with the bladecenter unit. B. To help ensure proper cooling, performance, and s...

  • Page 48

    Blade server cover release cover pins blade server cover 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for instructions)...

  • Page 49

    Blade server cover release cover pins blade server cover attention: you cannot insert the blade server into the bladecenter unit until the blade server cover is installed and closed. Do not attempt to override this protection. 1. Before you begin, read “safety” on page v and “installation guidelines...

  • Page 50

    Blade server cover release expansion unit blade server cover release 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for i...

  • Page 51

    Blade server cover release expansion unit blade server cover release 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for i...

  • Page 52

    Bezel-assembly release bezel-assembly release 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31.. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for instructions). 3. Open ...

  • Page 53

    1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for instructions). 3. Carefully lay the blade server on a flat, static-pro...

  • Page 54

    4. Open the blade server cover (see “removing the blade server cover” on page 35 for instructions). 5. If an optional expansion unit is installed, remove it (see “removing an optional expansion unit” on page 37). 6. Press the storage drive release lever away from the storage drive to open the releas...

  • Page 55

    6. Touch the static-protective package that contains the storage drive to any unpainted metal surface on the bladecenter unit or any unpainted metal surface on any other grounded rack component; then, remove the storage drive from the package. 7. Open the release lever on the storage drive and slide...

  • Page 56

    Installing a hot-swap storage drive use this information to install a hot-swap storage drive in the blade server. To install a hot-swap storage drive, complete the following steps. The blade server (machine type 8028) has two storage bays for installing or removing hot-swap storage devices, such as ...

  • Page 57

    2. The illustrations in this document might differ slightly from your hardware. To remove a dimm, complete the following steps. Dimm 1 dimm 2 dimm 3 dimm 4 dimm 5 dimm 6 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bl...

  • Page 58

    Installing a memory module use these instructions to install memory modules in the blade server. The following notes describe the types of direct inline memory modules (dimms) that the blade server supports and other information that you must consider when you install dimms: note: 1. The following i...

  • Page 59

    V installing or removing dimms changes the configuration information of the blade server. After you install or remove a dimm, you must change and save the new configuration information by using the configuration/setup utility program. When you restart the blade server, a message indicates that the m...

  • Page 60

    Dimm retaining clip a. Turn the dimm so that the dimm keys align correctly with the connector on the system board. Attention: to avoid breaking the retaining clips or damaging the dimm connectors, handle the clips gently. B. Make sure that the small tabs on the retaining clips are in the notches on ...

  • Page 61

    Ckvm card 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33). 3. Remove the blade server cover (see “removing the blade serv...

  • Page 62

    Ckvm feature card 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33). 3. Remove the blade server cover (see “removing the bl...

  • Page 63

    1. The following illustration shows how to remove an i/o expansion card, such as a sas connectivity card, from the system board. 2. The illustrations in this document might differ slightly from your hardware. To remove an i/o expansion card, complete the following steps. Press here when inst alling ...

  • Page 64

    Before you install an i/o expansion card in a blade server, consider the following bladecenter expansion card, blade server, and other related device information: v the appearance of your blade server or system boards might be different from the illustrations in this document. V depending on the mod...

  • Page 65

    3. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for instructions). 4. Open the blade server cover. (see “removing the blade server cover” on page 35 for instructions). 5. If an optional expansion unit is insta...

  • Page 66

    The storage interface card comes in the sas and sata controller models. The sas storage interface card controls the sas storage drives and the sata storage interface card controls the sata and solid state storage drives. Note: 1. The following illustration shows how to remove a storage interface car...

  • Page 67

    To install a storage interface card, complete the following steps. Storage interface card standoff storage interface card 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the bla...

  • Page 68

    Blade server expansion connector cover expansion card expansion card standoff 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page...

  • Page 69

    Blade server expansion connector cover expansion card expansion card standoff 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page...

  • Page 70

    To remove the battery, complete the following steps: 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for instructions). 3....

  • Page 71

    Statement 2 caution: when replacing the lithium battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery cont...

  • Page 72

    11. Turn on the blade server, start the configuration/setup utility program, and reset the configuration (see “setup and configuration overview” on page 19 for instructions). Removing and replacing field replaceable units use this information to remove and replace field replaceable units (frus). Fru...

  • Page 73

    Microprocessor heat sink 1. Before you begin, read “safety” on page v and “installation guidelines” on page 31. 2. If the blade server is installed in a bladecenter unit, remove it (see “removing the blade server from the bladecenter unit” on page 33 for instructions). 3. Remove the blade server cov...

  • Page 74

    7. Rotate the locking lever on the microprocessor socket from its closed and locked position until it stops in the fully open position (approximately a 135° angle). Lift the microprocessor retainer cover upward. 8. Use your fingers to pull the microprocessor out of the socket. Microprocessor micropr...

  • Page 75

    Microprocessor heat sink attention: do not touch the contacts in the microprocessor socket. Touching these contacts might result in permanent damage to the system board. 1. Install the microprocessor and heat sink. Attention: do not use any tools or sharp objects to lift the locking lever on the mic...

  • Page 76

    Microprocessor microprocessor socket alignment marks microprocessor retainer e. Center the microprocessor over the microprocessor socket. Align the triangle on the corner of the microprocessor with the triangle on the corner of the socket and carefully place the microprocessor into the socket. Atten...

  • Page 77

    3. Install the bezel assembly (see “installing the bezel assembly” on page 40). 4. Install the optional expansion unit, if you removed one from the blade server to replace the microprocessor and heat sink (see “installing an optional expansion unit” on page 38). 5. Install the blade server cover (se...

  • Page 78

    Installing the system-board assembly use this information to install the system-board assembly in the blade server. Attention: the system-board assembly is a field-replaceable unit and must be replaced by a trained service technician. To contact an ibm service representative, see “hardware service a...

  • Page 79: Chapter 6. Diagnostics

    Chapter 6. Diagnostics use this information to review the diagnostic tools that are available to help you solve problems that might occur in the blade server. Review the diagnostic tools that are available to help you solve problems that might occur in the blade server. Note: the blade server uses s...

  • Page 80

    Time diagnostics, see http://www.Ibm.Com/systems/management/. For more information about diagnostic programs and error messages, see the problem determination and service guide for your blade server. The ibm dynamic system analysis (dsa) diagnostic programs are the primary method of testing the majo...

  • Page 81

    A beep code is a combination of short or long beeps or a series of short beeps that are separated by pauses. For example, a “1-2-3” beep code is one short beep, a pause, two short beeps, a pause, and three short beeps. A beep code other than one beep indicates that post has detected a problem. To de...

  • Page 82

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 83

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 84

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 85

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 86

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 87

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 88

    Error logs use this information as an example of a bmc error log. The bmc log contains all system status messages from the blade server service processor. The management-module event log in your bladecenter unit contains messages that were generated on each blade server during post and status messag...

  • Page 89

    Each bmc log entry is displayed on its own page. To display all the data for an entry, use the up arrow (↑) and down arrow (↓) keys or the page up and page down keys. To move from one entry to the next, select get next entry or get previous entry . The bmc log indicates an assertion event when an ev...

  • Page 90

    Bmc error messages use this information to resolve bmc error messages. The following table lists bmc error messages and suggested actions to correct the detected problems. V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see cha...

  • Page 91

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 92

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 93

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 94

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 95

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 96

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 97

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 98

    Post error codes use this information to diagnose and resolve post error codes for the blade server. The following table describes the post error codes and suggested actions to correct the detected problems. V follow the suggested actions in the order in which they are listed in the action column un...

  • Page 99

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 100

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 101

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 102

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 103

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 104

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 105

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 106

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 107

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 108

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 109

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 110

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 111

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 112

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 113

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 114

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 115

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 116

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 117

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 118

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 119

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 120

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 121

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 122

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 123

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 124

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 125

    About the checkout procedure use this information to run diagnostics, locate error codes, and identify device errors for the blade server. Before you perform the checkout procedure for diagnosing hardware problems, review the following information: v read “safety” on page v. V the diagnostic program...

  • Page 126

    V yes: run the diagnostic programs (see chapter 6, “diagnostics,” on page 67). – if you receive an error, see “diagnostic messages” on page 135. – if the diagnostic programs were completed successfully and you still suspect a problem, see “solving undetermined problems” on page 171. Troubleshooting ...

  • Page 127

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Symptom action not a...

  • Page 128

    Bladecenter unit resources. First, make sure that the keyboard and mouse are assigned to the blade server; then, see the following table and “solving shared bladecenter resource problems” on page 167. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which componen...

  • Page 129

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Symptom action the a...

  • Page 130

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Symptom action the b...

  • Page 131

    Network connection problems use this information to diagnose and resolve network connection errors. Follow the suggested actions in the order in which they are listed in the action column until the problem is solved. The blade server connects to the network by using shared bladecenter unit resources...

  • Page 132

    Power error messages use this information to diagnose and resolve power error messages for the blade server. Follow the suggested actions in the order in which they are listed in the action column until the problem is solved. Power to the blade server is provided by shared bladecenter unit resources...

  • Page 133

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Message action syste...

  • Page 134

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Message action syste...

  • Page 135

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Symptom action the p...

  • Page 136

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Symptom action the b...

  • Page 137

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Symptom action all r...

  • Page 138

    Serverguide problems use this information to locate serverguide problems and suggested actions. The following table lists problem symptoms and suggested solutions. Symptom suggested action the serverguide setup and installation cd will not start. V make sure that the cd drive is associated with the ...

  • Page 139

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Symptom action you s...

  • Page 140

    After you remove the blade server, you can press and hold the light path diagnostics switch for a maximum of 25 seconds to light the leds and locate the failing component. The following components have this feature: v storage drives v light path diagnostics panel v microprocessors v memory modules (...

  • Page 141

    Bmc heartbeat led dimm 1-error led dimm 2-error led dimm 3-error led dimm 4-error led dimm 5-error led dimm 6-error led power jumper bad led bmc-fault led microprocessor-error led battery-error led power-fault led the following illustrations show the system-board light path diagnostics panel and led...

  • Page 142

    Light path diagnostics leds use this information to diagnose and resolve possible errors displayed by the light path diagnostic leds. The following table describes the leds on the light path diagnostics panels, on the system board, and on the optional expansion unit and suggested actions to correct ...

  • Page 143

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 144

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(tr...

  • Page 145

    Through a generated text report file, or copy the log to a removable media and view the log from a web browser. See “running the diagnostic programs” for more information. If you cannot find the problem using the diagnostic programs, see “solving undetermined problems” on page 171 for information ab...

  • Page 146

    Not controlled by the blade server, you cannot use the next cat and prev cat buttons to select categories. All other mouse-selectable functions are available through function keys. To view server configuration information such as system configuration, memory contents, interrupt request (irq) use, di...

  • Page 147

    Diagnostic messages use this information to review the diagnostic error messages and resolve any errors that might occur in the blade server. If the diagnostic programs generate error codes that are not listed in the table, make sure that the latest level of the bios code is installed. To download t...

  • Page 148

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 149

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 150

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 151

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 152

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 153

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 154

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 155

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 156

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 157

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 158

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 159

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 160

    Follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trai...

  • Page 161

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 162

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 163

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 164

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 165

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 166

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 167

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 168

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 169

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 170

    Follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trai...

  • Page 171

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 172

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 173

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 174

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 175

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 176

    V see chapter 4, “parts listing, types 8014, 8028 and 1916,” on page 25 to determine which components are crus and which components are frus. V if an action step is preceded by “(trained service technician only),” that step must be performed only by a trained service technician. Error code descripti...

  • Page 177

    Flag 14: library place retry (w) this flag is set when a high retry count threshold is passed during an operation to place a cartridge back into a slot before the operation succeeds. This flag is internally cleared when another place operation is attempted. Flag 15: library load retry (w) this flag ...

  • Page 178

    2. Turn off the blade server (see “turning off the blade server” on page 10). 3. Remove the blade server from the bladecenter unit (see “removing the blade server from the bladecenter unit” on page 33). 4. Remove the cover (see “removing the blade server cover” on page 35). 5. If an expansion unit i...

  • Page 179

    Service processor (bmc) error codes use this information to view the bmc error log. The baseboard management controller (bmc) log contains up to 512 of the most recent service processor errors, in ipmi format. These messages are a combination of plain text and error-code numbers. You can view the bm...

  • Page 180

    Keyboard or mouse problems use this information to diagnose and resolve keyboard and mouse issues. To check for keyboard or mouse problems, complete the following steps until the problem is solved: 1. Make sure that: v both the blade server and the monitor are turned on. V the keyboard/video/mouse s...

  • Page 181

    1) usb cable (if applicable) 2) media tray cable (if applicable) 3) media tray d. Continue with 7. 4. For problems that affect only the diskette drive: a. If there is a diskette in the drive, make sure that: v the diskette is inserted correctly in the drive. V the diskette is good and not damaged; t...

  • Page 182

    Network connection problems use this information to diagnose and resolve network connection issues with the blade server. To check for network connection problems, complete the following steps until the problem is solved: 1. Make sure that: v the network cables are securely connected to the i/o modu...

  • Page 183

    Video problems use this information to diagnose and resolve video issues . To check for video problems, complete the following steps until the problem is solved: 1. Make sure that: v both the blade server and the monitor are turned on, and the monitor brightness and contrast controls are correctly a...

  • Page 184

    V if the bladecenter unit contains more than one blade server and only one of the blade servers has the problem, troubleshoot the blade server that has the problem. If the diagnostic tests did not diagnose the failure or if the blade server is inoperative, use the information in this section. If you...

  • Page 185

    Problem determination tips use these tips to determine problems with the blade server. Because of the variety of hardware and software combinations that you can encounter, use the following information to assist you in problem determination. If possible, have this information available when you requ...

  • Page 186

    174 bladecenter hs12 type 8014, 8028 or 1916: problem determination and service guide.

  • Page 187

    Appendix. Getting help and technical assistance if you need help, service, or technical assistance or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. Use this information to obtain additional information about ibm and ibm produ...

  • Page 188

    V submit an electronic service request. 1. Go to http://www.Ibm.Com/systems/support/. 2. Under support & downloads, click open service request. 3. Follow the prompts. Submitting an electronic service request will start the process of determining a solution to your problem by making the pertinent inf...

  • Page 189

    Hardware service and support you can receive hardware service through your ibm reseller or ibm services. To locate a reseller authorized by ibm to provide warranty service, go to http://www.Ibm.Com/partnerworld/ and click find business partners on the right side of the page. For ibm support telephon...

  • Page 190

    178 bladecenter hs12 type 8014, 8028 or 1916: problem determination and service guide.

  • Page 191: Notices

    Notices this information was developed for products and services offered in the u.S.A. Ibm may not offer the products, services, or features discussed in this document in other countries. Consult your local ibm representative for information on the products and services currently available in your a...

  • Page 192

    A current list of ibm trademarks is available on the web at “copyright and trademark information” at http://www.Ibm.Com/legal/copytrade.Shtml. Adobe and postscript are either registered trademarks or trademarks of adobe systems incorporated in the united states and/or other countries. Cell broadband...

  • Page 193

    Ibm makes no representations or warranties with respect to non-ibm products. Support (if any) for the non-ibm products is provided by the third party, not ibm. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality. Particula...

  • Page 194

    Documentation format the publications for this product are in adobe portable document format (pdf) and should be compliant with accessibility standards. If you experience difficulties when you use the pdf files and want to request a web-based format or accessible pdf document for a publication, dire...

  • Page 195

    Australia and new zealand class a statement attention: this is a class a product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. European union emc directive conformance statement this product is in conformity wit...

  • Page 196

    Deutschland: einhaltung des gesetzes über die elektromagnetische verträglichkeit von geräten dieses produkt entspricht dem “gesetz über die elektromagnetische verträglichkeit von geräten (emvg)”. Dies ist die umsetzung der eu-richtlinie 2004/108/eg in der bundesrepublik deutschland. Zulassungsbesche...

  • Page 197

    Japan vcci class a statement this is a class a product based on the standard of the voluntary control council for interference (vcci). If this equipment is used in a domestic environment, radio interference may occur, in which case the user may be required to take corrective actions. Korea communica...

  • Page 198

    186 bladecenter hs12 type 8014, 8028 or 1916: problem determination and service guide.

  • Page 199: Index

    Index a accessible documentation 182 advanced configuration settings 16 advanced setup 16 array, sas 44 assertion event, bmc log 76 assistance, getting 175 australia class a statement 183 b battery replacing 57 battery, removing 57 beep code descriptions 69 beep code errors 69 bezel assembly install...

  • Page 200

    Error messages (continued) front panel cable is not connected to system board 78 high-speed expansion card fault 78 i/o board fault 78 memory module bus fault 78 error symptoms general 114 intermittent 115 microprocessor 117 monitor 118 optional devices 119 software 126 storage drive 114 usb port 12...

  • Page 201

    H handling the i/o expansion card 51 handling the sas connectivity card 51 hard disk drive connectors 11 problems 114 hardware problems 67 hardware service and support telephone numbers 177 help getting 175 help, world wide web 176 high-speed expansion card installing 51, 56 removing 55 hot-spare me...

  • Page 202

    Product data 16 product service, ibm taiwan 177 publications related 5 pxe boot agent utility program 15 using 21 r recovering from a bios failure 165 redundant array of independent disks (raid) sas array 44 related documentation 5 remote console redirection 16 removable-media drive errors 124 remov...

  • Page 204

    Part number: 60y1601 printed in usa (1p) p/n: 60y1601.