IBM RS/6000 Enterprise Server M80 Service Manual - Data

Other manuals for RS/6000 Enterprise Server M80: User Manual, User Manual, User Manual, Installation Manual, User Manual

Summary of RS/6000 Enterprise Server M80

  • Page 1

    Rs/6000 enterprise server model m80 eserver pseries 660 model 6m1 service guide sa38-0571-01.

  • Page 2

    Second edition (september 2001) before using this information and the product it supports, read the information in “safety notices” on page xi, appendix a, “environmental notices,” on page 491, and appendix b, “notices,” on page 497. A reader’s comment form is provided at the back of this publicatio...

  • Page 3: Contents

    Contents safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xi rack safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xi electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xii laser safety information . . . ...

  • Page 4

    Logical and physical locations . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 physical location codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 location code format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 multiple fru callout instructions . . . ....

  • Page 5

    Replacing the network adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 analyzing spcn errors on secondary drawers . . . . . . . . . . . . . . . . . . . . . 160 isolating the i/o drawer failure . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 determining location code . . . ...

  • Page 6

    System power-on methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 service processor reboot/restart recovery . . . . . . . . . . . . . . . . . . . . . . 387 boot (ipl) speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387 failure during boot process . . . . . . . ....

  • Page 7

    Installing a hot-pluggable pci adapter . . . . . . . . . . . . . . . . . . . . . . . 422 pci hot-plug manager access . . . . . . . . . . . . . . . . . . . . . . . . . . . 423 accessing hot-plug management functions . . . . . . . . . . . . . . . . . . . . . 423 pci hot-plug manager menu . . . . . . ....

  • Page 8

    Rear service position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463 front service position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464 battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465 removal . . . . . . . . . . . . . . . . . ....

  • Page 9

    Xon/xoff modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513 ring detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514 terminal emulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514 recovery procedures . . . . . . . . . . . . . . . . ...

  • Page 10

    X service guide.

  • Page 11: Safety

    Safety notices a danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v xii v 83 v 413 v 450 a caution notice indicates the presence of a hazard that has the potential of causing moderate or...

  • Page 12

    Electrical safety observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation. Danger an electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. I...

  • Page 13

    Laser safety information caution: energy hazard, remove power before servicing. Disconnect two power supply cords. C23 laser compliance all lasers are certified in the u.S. To conform to the requirements of dhhs 21 cfr subchapter j for class 1 laser products. Outside the u.S., they are certified to ...

  • Page 14

    Xiv service guide.

  • Page 15: Data

    Data integrity and verification ibm computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures mu...

  • Page 16

    Xvi service guide.

  • Page 17: About

    About this book this book provides maintenance information that is specific to the rs/6000 enterprise server model m80 and eserver pseries 660 model 6m1, as well as to adapters and attached devices that do not have their own service information. In this book, the rs/6000 enterprise server model m80 ...

  • Page 18

    V rs/6000 other company, product, and service names may be trademarks or service marks of others. Xviii service guide.

  • Page 19: Chapter

    Chapter 1. Reference information this chapter provides an overview of the system, including a logical description and a physical overview. Additional details pertaining to the system are also provided, as follows: v memory overview and placement v general description of the operator panel v cabling ...

  • Page 20

    Processors the cec drawer is powered independently from the i/o drawer and supports two processor cards. Model m80: v can have any combination of 2-way or 4-way processor cards running at 500 mhz v all 500 mhz processors can have their own 4 mb l2 cache model 6m1: v can be ordered with 500 mhz proce...

  • Page 21

    Primary i/o drawer the primary i/o drawer has the following: v 14 pci slots v system operator panel v spcn controller v system media v service processor v optional boot dasds that occupy pci slots 13 and 14 v various connectors, including four serial port connectors, on the back of the drawer for th...

  • Page 22

    Data flow 4 service guide.

  • Page 23

    Powering the system on and off the system can be powered on after the following cables are connected: v v/s comm cable v all rio cables v all spcn cables v jtag cable v all pci cables to supported drawers after the required cables are installed, and the power cables are connected, the power button o...

  • Page 24

    Console strategy the firmware starts a console-selection sequence at system boot time if any of the following is true: v a console has not yet been selected. V a previous console-selection sequence timed-out. V a change in the system configuration has affected the console (keyboard installed/removed...

  • Page 25

    Post keys the post keys, if pressed after the keyboard post indicator displays and before the last post indicator (speaker) displays, cause the system to start services or to initiate service mode boots used for configuring the system and diagnosing problems. The keys are described below: note: the ...

  • Page 26

    The default boot sequence is: 1. Diskette 2. Cd-rom 3. Hard file 4. Tape drive (if installed) 5. Network a. Token ring b. Ethernet 6 key the numeric 6 key works like the numeric 5 key, except that firmware uses the customized service mode bootlist that was set up in system management services or in ...

  • Page 27

    System locations the system consists of a minimum of two drawers in one rack: the cec drawer and the primary i/o drawer. These two components are connected by cables that transmit data and control signals. Additional i/o drawers can be added if further expansion of the system is required. The follow...

  • Page 28

    Cec drawer front view with bezel removed 3 2 1 1 power on/off led 2 fan 2 3 fan 1 10 service guide.

  • Page 29

    Cec drawer rear view 1 2 3 4 5 6 7 8 1 rio connector a0 2 rio connector b0 3 rio connector b1 4 rio connector a1 5 v/s comm 6 jtag 7 power supply 1 8 power supply 2 chapter 1. Reference information 11.

  • Page 30

    Cec card cage rear of cec drawer (viewed from top, cover removed) 12 service guide.

  • Page 31

    Primary i/o drawer front view with cover on 1 2 3 r 1 cd-rom 2 operator panel 3 tape drive (optional) chapter 1. Reference information 13.

  • Page 32

    Secondary i/o drawer front view with cover on 1 2 3 1 optional media bay 2 operator panel 3 optional media bay 14 service guide.

  • Page 33

    Primary i/o drawer rear view 1 9 10 18 17 19 11 12 13 14 15 16 2 3 4 5 6 7 8 1 2 3 4 5 6 14 13 12 11 10 9 8 7 p1 1 ethernet connector 2 scsi connector 3 debug port 4 mouse connector 5 serial port 1 6 serial port 2 7 j11 (spcn 1 connector) 8 j14 (spcn 3 connector, reserved) 9 v/s comm 10 jtag connect...

  • Page 34

    Primary i/o drawer front view with covers removed 1 4 5 6 7 2 3 r 1 bay a - diskette 2 bay b - cd-rom 3 bay c - operator panel 4 bay d - tape drive (optional) 5 power supply 2 6 power supply leds 7 power supply 1 16 service guide.

  • Page 35

    Secondary i/o drawer rear view 1 2 3 4 5 7 6 1 2 3 4 5 6 14 13 12 11 10 9 8 8 7 p1 1 rio 1 connector 2 rio 0 connector 3 scsi connector 4 j11 (spcn 1 connector) 5 j14 (spcn 3 connector) 6 j16 (spcn 2 connector) 7 j15 (spcn 4 connector) 8-14 hot-plug led (one for each adapter) i/o drawer backplane pc...

  • Page 36

    System board locations 1 2 3 4 5 6 rear 1 regulator, m01 2 memory riser 1, m02 3 processor 2, m04 4 memory riser 2, m05 5 rio adapter, m06 6 processor 1, m03 note: in order for the system to boot, the first processor card slot (m03) must be populated. 18 service guide.

  • Page 37

    Memory riser card and memory dimm locations (31) d (29) c (27) b (25) a (23) d (21) c (19) b (17) a (15) d (13) c (11) b (9) a (7) d (5) c (3) b (1) a (32) d (30) c (28) b (26) a (24) d (22) c (20) b (18) a (16) d (14) c (12) b (10) a (8) d (6) c (4) b (2) a location code memory dimms u1.1-p1-m1 x2 ...

  • Page 38

    Location code memory dimms u1.1-p1-m1.5 x8 memory octal c (dimms 5, 6, 13, 14, 21, 22, 29, 30) u1.1-p1-m1.6 x4 memory quad c even (dimms 6, 14, 22, 30) u1.1-p1-m1.7 x4 memory quad d odd (dimms 7, 15, 23, 31) u1.1-p1-m1.7 x8 memory octal d (dimms 7, 8, 15, 16, 23, 24, 31, 32) u1.1-p1-m1.8 x4 memory q...

  • Page 39

    Test reset switch, you should feel the detent of the switch. After you press the switch, the service processor resets and then shuts down the system. Secondary i/o drawer operator panel 1 2 ! 1 power present led 2 disturbance or system attention led chapter 1. Reference information 21.

  • Page 40

    Scsi ids and bay locations the following figure shows the scsi ids for media devices. The scsi ids for the media devices installed at the factory are set using jumpers on the drives when the drives are installed. Primary i/o drawer scsi ids 1 2 r 1 cd-rom (scsi id=1) 2 optional tape drive (scsi id=0...

  • Page 41

    System memory two slots are available for system memory riser cards. The system memory riser cards are located for easy access in the cec drawer. (these slots are shown in “system board locations” on page 18.) each memory riser card has 32 dimm slots. Four sizes of dimms are available: 128 mb, 256 m...

  • Page 42

    I/o drawer features i/o drawers may have two redundant power supplies. One of these power supplies is capable of providing the necessary voltages and currents independently of the other. The left and right power supply output voltages are connected and monitored by the power distribution board conta...

  • Page 43

    I/o drawer and power supply led status status of led operator panel led right power supply led left power supply led off no power connected no power connected or system power connected, not turned on, power supply detects no faults no power connected or system power connected, not turned on, power s...

  • Page 44

    Secondary i/o drawer operator panel message hierarchy the messages that are displayed in the operator panel on secondary i/o drawers are arranged hierarchically, from highest priority to lowest priority. The message hierarchy is as follows: 1. 8-character error code this indicates a critical error; ...

  • Page 45

    Primary i/o drawer operator panel behavior during power-on after connecting ac power (dc power in a dc-powered system) drawer state power led drawer operator panel display standby blinking slow 8xxx checkpoints followed by ok system power on blinking fast on solid ok 9xxx checkpoints ending with e1f...

  • Page 46

    Secondary i/o drawer operator panel behavior during power-on after connecting ac power (dc power in a dc-powered system) drawer state power led drawer operator panel display standby off display shows a temporary drawer number of the form *0n receive firmware command to power on on solid message base...

  • Page 47

    V u0.1-p1/z1–a3 identifies a scsi device with scsi id 3 attached to scsi bus 1 on planar 1 in the primary i/o drawer. V p2-z1-a3.1 identifies a scsi device with scsi address of lun 1 at scsi id 3 attached to scsi bus 1 from planar 2. V p1-i2#e3.2 identifies the second in a series of cables attached ...

  • Page 50

    Fru name location code aix location code physical connection logical connection memory dimms 1 - 32 on riser card 1 u1.1-p1-m1.1 to u1.1-p1-m1.32 refer to “memory riser card and memory dimm locations” on page 19. Memory quad a odd on riser card 1 u1.1-p1-m1.1x4 00-00 refer to “memory riser card and ...

  • Page 51

    Fru name location code aix location code physical connection logical connection memory quad c even on riser card 1 u1.1-p1-m1.6 x4 00-00 refer to “memory riser card and memory dimm locations” on page 19. Memory quad d odd on riser card 1 u1.1-p1-m1.7 x4 00-00 refer to “memory riser card and memory d...

  • Page 52

    Fru name location code aix location code physical connection logical connection memory octal b on riser card 2 u1.1-p1-m2.3 x8 00-00 refer to “memory riser card and memory dimm locations” on page 19. Memory octal b even on riser card 2 u1.1-p1-m2.4 x4 00-00 refer to “memory riser card and memory dim...

  • Page 53

    Fru name location code aix location code physical connection logical connection 4w card 1, processor 2 u1.1-p1-c1 00-01 connector m03 in cec drawer 4w card 1, processor 3 u1.1-p1-c1 00-02 connector m03 in cec drawer 4w card 1, processor 4 u1.1-p1-c1 00-03 connector m03 in cec drawer 4w card 1, cache...

  • Page 54

    Fru name location code aix location code physical connection logical connection primary i/o drawer u0.1 rio bus adapter u0.1-p1.1 rio port 0 connector u0.1-p1.1/q1 rio port 1 connector u0.1-p1.1/q2 all rio port connectors u0.1-p1.1 primary i/o drawer backplane u0.1-p1 pci to pci bridge 1 u0.1-p1 10-...

  • Page 55

    Fru name location code aix location code physical connection logical connection pci slot 11 (5v) u0.1-p1/i11 20-62 pci slot 11 content (card) u0.1-p1-i11 34-08 through 34-0f or 35-xx or 36-xx pci slot 12 (5v) u0.1-p1/i12 20-63 pci slot 12 content (card) u0.1-p1-i12 37-08 through 37-0f or 38-xx or 39...

  • Page 56

    Fru name location code aix location code physical connection logical connection thermal sensor (right) u0.1-p1 ethernet controller / connector u0.1-p1/e1 40-58 internal scsi controller u0.1-p1/z1 40-60 external scsi controller u0.1-p1/z2 40-61 tape drive u0.1-p1-z1-a0 40-60-00-0,0 cd drive u0.1-p1-z...

  • Page 57

    Fru name location code aix location code physical connection logical connection pci slot 1 content (card) u0.2-p1-i1 51-08 through 51-0f or 52-xx or 53-xx pci slot 2 u0.2-p1/i2 50-5a pci slot 2 content (card) u0.2-p1-i2 54-08 through 54-0f or 55-xx or 56-xx pci slot 3 u0.2-p1/i3 50-5c pci slot 3 con...

  • Page 58

    Fru name location code aix location code physical connection logical connection pci slot 14 content (card) u0.2-p1/i14 7d-08 through 7d-0f or 7e-xx or 7f-xx pci bus controller 1 u0.2-p1 00-fff7e09000 pci bus controller 2 u0.2-p1 00-fff7e0a000 spcn controller u0.2-p1 external scsi connector u0.2-p1/z...

  • Page 59

    Fru name location code aix location code physical connection logical connection pci slot 2 u0.3-p1/i2 90-5a pci slot 2 content (card) u0.3-p1-i2 94-08 through 94-0f or 95-xx or 96-xx pci slot 3 u0.3-p1/i3 90-5c pci slot 3 content (card) u0.3-p1-i3 97-08 through 97-0f or 98-xx or 99-xx pci slot 4 u0....

  • Page 60

    Fru name location code aix location code physical connection logical connection pci slot 14 content (card) u0.3-p1/i14 bd-08 through bd-0f or be-xx or bf-xx pci bus controller 1 u0.3-p1 00-fff7d09000 pci bus controller 2 u0.3-p1 00-fff7d0a000 spcn controller u0.3-p1 external scsi connector u0.3-p1/z...

  • Page 61

    Fru name location code aix location code physical connection logical connection pci slot 2 u0.4-p1/i2 d0-5a pci slot 2 content (card) u0.4-p1-i2 d4-08 through d4-0f or d5-xx or d6-xx pci slot 3 u0.4-p1/i3 d0-5c pci slot 3 content (card) u0.4-p1-i3 d7-08 through d7-0f or d8-xx or d9-xx pci slot 4 u0....

  • Page 62

    Fru name location code aix location code physical connection logical connection pci slot 13 content (card) u0.4-p1-i13 fa-08 through fa-0f or fb-xx or fc-xx pci slot 14 u0.4-p1/i14 e0-66 pci slot 14 content (card) u0.4-p1/i14 fd-08 through fd-0f or fe-xx or ff-xx pci bus controller 1 u0.4-p1 00-fff7...

  • Page 63

    Fru name location code aix location code physical connection logical connection scsi backplane, bank c or d when connected to pci adapter in slot u0.X-p1-ly x = drawer number y = pci slot number z = connector u0.X-p1-ly-zz-bb ab-cd-00-15, 0 where ab-cd identifies the adapter’s slot bus id 15 chapter...

  • Page 64

    Cabling the cec drawer, primary i/o drawer, and secondary i/o drawer(s) the minimum system consists of two drawers. The cec drawer contains the system processors, memory and supporting hardware. The primary i/o drawer contains pci adapters, operator panel, disk drives, and media drives. The system m...

  • Page 65

    V the primary i/o drawer must be installed and connected to rio port 0 of the cec drawer. The connection must be made from ri0 port 0 of the cec drawer to rio port 0 of the primary i/o drawer. This connection is required to make the primary drawer the first drawer in the loop, which allows the firmw...

  • Page 66

    Cec drawer attached to two i/o drawers type b a0 a1 r1 r0 cec drawer primary i/o drawer b0 b1 r1 r0 secondary i/o drawer 48 service guide.

  • Page 67

    Cec drawer attached to three i/o drawers a0 a1 cec drawer secondary i/o drawer secondary i/o drawer primary i/o drawer r1 r0 r1 r0 r1 r0 b0 b1 chapter 1. Reference information 49.

  • Page 68

    Cec drawer attached to four i/o drawers a0 b1 r1 r0 cec drawer secondary i/o drawer secondary i/o drawer r1 r0 primary i/o drawer r1 r0 b0 a1 secondary i/o drawer r1 r0 50 service guide.

  • Page 69

    Spcn cabling the following figures provide cabling examples for all valid cabling configurations. Match your configuration to the correct figure and connect your spcn cables as shown. Cec drawer attached to one i/o drawer v/s comm cec drawer primary i/o drawer v/s comm note: the v/s comm cable incor...

  • Page 70

    Cec drawer attached to two i/o drawers v/s comm cec drawer primary i/o drawer v/s comm j15 secondary i/o drawer j16 j15 j16 note: the v/s comm cable incorporates spcn wiring. 52 service guide.

  • Page 71

    Cec drawer attached to three i/o drawers cec drawer primary i/o drawer v/s comm v/s comm secondary i/o drawer j15 j16 j15 j16 secondary i/o drawer j15 j16 note: the v/s comm cable incorporates spcn wiring. Chapter 1. Reference information 53.

  • Page 72

    Cec drawer attached to four i/o drawers cec drawer primary i/o drawer v/s comm v/s comm secondary i/o drawer j15 j16 j15 j16 secondary i/o drawer j15 j16 secondary i/o drawer j15 j16 note: the v/s comm cable incorporates spcn wiring. 54 service guide.

  • Page 73

    System cable diagrams the following diagrams show system cable connections. Cec drawer cable system board jt ag v/s comm power supply 2 power supply 1 led board fan 2 fan 1 p 1 p 3 j 3 j 12 +12 v +3.3 v g j 10 j 11 p 13 s 14 s 16 s 17 s 18 s 15 j 15 j 13 p 2 p 7 chapter 1. Reference information 55.

  • Page 74

    Primary i/o drawer cable fan controller card power distribution board dasd power i/o board pci board op panel op panel power supply 1 3.3 v 3.3 v ground grd 5 v 5 v fan 1 fan 2 fan 5 cd-rom dasd 2 dasd 1 term term optional media diskette diskette base spcn base spcn jtag i/p scsi v/s comm b u l k h ...

  • Page 75

    Secondary i/o drawer cable fan controller card power distribution board i/o board pci board op panel op panel power supply 1 3.3 v 3.3 v ground grd 5 v 5 v fan 1 fan 2 fan 5 term optional media optional media base spcn scsi base spcn i/p power supply 2 or cooling unit fan 3 fan 4 fan 6 fan 9 j4 j3 j...

  • Page 76

    Dc power cable routings power distribution panel a1 ps2 b4 b1 a4 cec ps1 primary i/o drawer ps2 ps1 58 service guide.

  • Page 77

    Specifications this section contains specifications for the system. Individual sections are provided for cec drawer, rack, and i/o drawer specifications. Cec drawer the mechanical packaging, cooling, power supply, and environmental requirements for the cec drawer are shown in the following table: di...

  • Page 78

    Clearances front back left right install/air flow maintenance of a proper service clearance should allow proper air flow. Service (see service clearances for the 7014 series model t00 rack) 1. See “noise emission notes” on page 63 for definitions of noise emissions positions. 2. Noise emissions data...

  • Page 79

    I/o drawer specifications dimensions height width depth 218.0 mm 8.6 in. 445.0 mm 17.5 in. 820.0 mm 32.3 in. Weight minimum configuration maximum configuration 41 kg 90 lbs. 52 kg 115 lbs. Electrical power source loading (typical in kva) power source loading (maximum in kva) voltage range frequency ...

  • Page 80

    System service clearances the amount of space required during service is indicated by the dotted line in the following figure. For multiple racks placed side by side, the left and right clearances apply only to the leftmost and rightmost rack. Rack configuration 2474 mm (97.4 in.) 2921 mm (115 in.) ...

  • Page 81

    Noise emission notes 1. L wad is the declared (upper limit) sound power emission level for a production series of machines. 2. L pam is the mean value of the a-weighted sound pressure emission levels at the operator position (if any) for a production series of machines. 3. Pa > m is the mean value o...

  • Page 82

    Power cables to avoid electrical shock, a power cable with a grounded attachment plug is provided. Use only properly grounded outlets. Power cables used in the united states and canada are listed by underwriter’s laboratories (ul) and certified by the canadian standards association (csa). These powe...

  • Page 83

    Service inspection guide perform a service inspection on the system when: v the system is inspected for a maintenance agreement. V service is requested and service has not recently been performed. V an alterations and attachments review is performed. V changes have been made to the equipment that ma...

  • Page 84

    66 service guide.

  • Page 85: Chapter

    Chapter 2. Diagnostics overview model m80 and model 6m1 systems use an integrated set of software diagnostic procedures to facilitate isolation of failing components and system maintenance. This book, along with the rs/6000 and eserver pseries diagnostic information for multiple bus systems, are the...

  • Page 86

    Checkpoints these servers use various types of checkpoints, error codes, and srns, which are referred to throughout this book (primarily in chapter 4, “checkpoints,” on page 135, chapter 5, “error code to fru index,” on page 159, chapter 6, “loading the system diagnostics in service mode,” on page 3...

  • Page 87

    Fru isolation for a list of error codes and recommended actions for each code, see chapter 5, “error code to fru index,” on page 159. These actions can refer to chapter 11, “parts information,” on page 467, chapter 3, “maintenance analysis procedures (maps),” on page 71, or provide informational mes...

  • Page 88

    Information (the system’s serial number and model type) and service request number (srn). If connected to a digital pager service, the service processor inputs a customer voice telephone number defined by the customer. An established sequence of digits or the telephone number to a phone near the fai...

  • Page 89: Chapter

    Chapter 3. Maintenance analysis procedures (maps) this chapter contains maintenance analysis procedures (maps) for the system. Entry map use the following table to determine your starting point. When possible, run online diagnostics in service mode. Online diagnostics perform additional functions, c...

  • Page 90

    Quick entry map quick entry map table of contents problem description page no. Service actions 72 a repeating pattern of error code data appears on the primary i/o drawer operator panel display 72 ok does not appear in the primary i/o drawer operator panel display before pressing the power on button...

  • Page 91

    Symptom action a bouncing or scrolling ball remains on the primary i/o drawer operator panel display or the primary i/o drawer operator panel display is filled with dashes if an ascii terminal is available, connect it to the primary i/o drawer through serial port 1. 1. If the service processor menu ...

  • Page 92

    Symptom action you have an 8-digit error code of the form 10n1 xxxx and n is greater than the number of i/o drawers in the system. The failing drawer is drawer n. Look for the drawer with the same value of n in its operator panel, either in the form *0n or u0.N . Substitute 2 for n when looking up t...

  • Page 93

    Symptom action all display problems. 1. If using a graphics display: a. Go to the problem determination procedures for the display. B. If you do not find a problem, replace the display adapter. C. If you do not find a problem, suspect the i/o planar. Go to “map 1540: minimum configuration” on page 1...

  • Page 94

    Symptom action the system does not respond to the password being entered or the system login prompt is displayed when booting in service mode. V if the password is being entered, or the service mode boot is being initiated on a keyboard attached to the system, then the keyboard or its controller may...

  • Page 95

    Symptom action you suspect a cable problem. Go to the rs/6000 and eserver pseries adapters, devices, and cable information for multiple bus systems. All other problems. Go to “map 1020: problem determination” on page 78. Chapter 3. Maintenance analysis procedures 77.

  • Page 96

    Map 1020: problem determination use this map to get an error code if you were not provided one by the customer or you are unable to load diagnostics. If you are able to load the diagnostics, go to ″map 0020: problem determination procedure ″ in the rs/6000 and eserver pseries diagnostic information ...

  • Page 97

    Step 1020-1 the following steps analyze a failure to load the diagnostic programs. Note: be prepared to answer questions regarding the operator panel display and perform certain actions based on displayed post indicators. 1. Power off the system. Refer to “powering off the system” on page 415. 2. Se...

  • Page 98

    Symptom action the system management services menu is displayed go to “step 1020-4” on page 82. All other symptoms. If you were directed here from the entry map, go to “map 1540: minimum configuration” on page 110. Otherwise, find the symptom in the “entry map” on page 71. 80 service guide.

  • Page 99

    Step 1020-2 there is a problem with the keyboard. Find the type of keyboard you are using in the following table; then follow the instructions given in the action column. Keyboard type action type 101 keyboard (u.S.). Identify by the size of the enter key. The enter key is in only one horizontal row...

  • Page 100

    Step 1020-4 1. Turn off, then turn on the system unit. 2. When the keyboard indicator (the word keyboard ) is displayed, press the 1 key on the system console. 3. When the system management services menus appear, check the error log for any errors. A. Choose error log b. If an error is logged, check...

  • Page 101

    Map 1520: power this procedure is used to locate power problems in the cec drawer, i/o drawer(s) or rack. If a problem is detected, this procedure helps you isolate the problem to a failing unit. Observe the following safety notices during service procedures. Danger an electrical outlet that is not ...

  • Page 102

    Find the symptom in the following table; then follow the instructions given in the action column. Symptom action power problems the primary i/o drawer does not become powered on, no ok prompt. Go to “map 1521: cannot power on the primary i/o drawer, operator panel does not show ok prompt” on page 85...

  • Page 103

    Map 1521: cannot power on the primary i/o drawer, operator panel does not show ok prompt step 1521-1 attempt to power on the primary i/o drawer (see “powering off and powering on the system” on page 415) does the primary i/o drawer power on? No go to “step 1521-2.” yes this ends the procedure. Go to...

  • Page 104

    Step 1521-6 are both i/o drawer power supply leds flashing? No replace the power supply with the flashing led. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries diagnostic information for multiple bus systems. Yes check internal drawer cabling from power ...

  • Page 105

    Step 1521-8 is this machine connected to dc power? No go to “step 1521-12” on page 88. Yes go to “step 1521-9.” step 1521-9 are all circuit breakers reset at the rack power distribution panel? No reset the popped breaker by first turning off, then turning on. This ends the procedure. Go to ″map 0410...

  • Page 106

    Step 1521-12 are all circuit breakers reset at the rack power distribution unit(s)? No reset the popped breaker. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries diagnostic information for multiple bus systems. Yes go to “step 1521-13.” step 1521-13 are ...

  • Page 107

    Step 1521-16 reconnect the ac power cable(s) to the power distribution unit. Note: read the danger and caution notices under “safety notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable from each power supply of the primary i/o drawer. 2....

  • Page 108

    Step 1521-18 is the ac power cable from the rack power distribution unit to the customer’s ac power outlet connected and seated correctly at both ends? No connect the ac power cable correctly at both ends. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries...

  • Page 109

    Step 1521-20 note: read the danger and caution notices under “safety notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the mainline ac power cable from the customer’s ac power outlet. 2. Use a multimeter to measure the ac voltage at the customer’s ac pow...

  • Page 110

    Map 1522: cannot power on the cec drawer step 1522-1 attempt to power on the cec drawer (see “powering off and powering on the system” on page 415). Does the cec drawer power on? No go to “step 1522-2.” yes this ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pserie...

  • Page 111

    Step 1522-5 are all circuit breakers reset at the rack power distribution panel? No reset the popped breaker by first turning off, then turning on. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries diagnostic information for multiple bus systems. Yes go t...

  • Page 112

    Step 1522-9 are all the ac power cables seated firmly and connected correctly from the rack power distribution unit(s) to the rack drawers? No fix the connection. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sy...

  • Page 113

    Step 1522-12 reconnect the ac power cable(s) to the power distribution unit. Perform the following: 1. Disconnect the ac power cable from each power supply of the cec drawer. 2. Use a multimeter to measure the ac voltage at the drawer end of each ac power cable. Is the ac voltage from 200 v ac to 24...

  • Page 114

    Step 1522-14 reinsert the following components in the cec drawer, one at a time, disconnecting the ac power cable (dc power cable in a dc-powered system) to each power supply before reinsertion and reconnecting the ac power cable (dc power cable for a dc-powered system) to each power supply after re...

  • Page 115

    Step 1522-17 have all cards in the previous step been replaced? No go to “step 1522-16” on page 96. Yes call your next level of support for assistance. This ends the procedure. Step 1522-18 is the ac power cable from the rack power distribution unit to the customer’s ac power outlet connected and se...

  • Page 116

    Map 1523: cannot power on the secondary i/o drawer, operator panel power present led does not come on step 1523-1 attempt to power on the secondary i/o drawer (see “powering off and powering on the system” on page 415) does the secondary i/o drawer power on? No go to “step 1523-2.” yes this ends the...

  • Page 117

    Step 1523-4 use the information in the “i/o drawer and power supply led status” on page 25 to answer the following question. No check the spcn cabling. Check internal drawer cabling from power distribution card to secondary i/o backplane. See “secondary i/o drawer cables” on page 483. Replace the i/...

  • Page 118

    Step 1523-7 are all spcn cables seated firmly and connected correctly between the primary i/o drawer, secondary i/o drawers and cec drawer? No fix the spcn cable connections. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries diagnostic information for mul...

  • Page 119

    Step 1523-10 are all the dc power cables seated firmly and connected correctly from the rack power distribution panel to the rack drawers? No fix the connection. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries diagnostic information for multiple bus sys...

  • Page 120

    Step 1523-13 are all the ac power cables seated firmly and connected correctly from the rack power distribution unit(s) to the rack drawers? No fix the connection. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries diagnostic information for multiple bus s...

  • Page 121

    Step 1523-16 reconnect the ac power cable(s) to the power distribution unit. Note: read the danger and caution notices under “safety notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable from each power supply of secondary i/o drawer. 2. U...

  • Page 122

    Step 1523-18 is the ac power cable from the rack power distribution unit to the customer’s ac power outlet connected and seated correctly at both ends? No connect the ac power cable correctly at both ends. This ends the procedure. Go to ″map 0410: repair checkout ″ in the rs/6000 and eserver pseries...

  • Page 123

    Step 1523-20 note: read the danger and caution notices under “safety notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the mainline ac power cable from the customer’s ac power outlet. 2. Use a multimeter to measure the ac voltage at the customer’s ac pow...

  • Page 124

    Map 1524: the spcn error codes table directed you here and the error code is 1011 1c0x a cec power supply is reporting a load fault. Note: read the danger and caution notices under “safety notices” on page xi before continuing with this procedure. Perform the following steps to isolate the problem. ...

  • Page 125

    Step 1524-3 1. Turn off the power. 2. Reinstall cec power supply 2 that was removed in “step 1524-2” on page 106. 3. Reconnect the ac power cable (dc power cable in a dc-powered system) to the cec power supply 2. 4. Turn on the power. Is the error code 1011 1c0x displayed? No the symptom has changed...

  • Page 126

    Step 1524-5 1. Turn off the power. 2. Reinstall cec power supply 2 that was removed in “step 1524-4” on page 107. 3. Reconnect the ac power cable (dc power cable in a dc-powered system) to the cec power supply 2. 4. Remove cec fan 1. Disregard a cec fan error code if it occurs during this step. 5. T...

  • Page 127

    Step 1524-7 1. Turn off the power. 2. Disconnect the ac power cables (dc power cables in a dc-powered system) from the cec drawer. 3. Reinstall one of the cards that was removed in “step 1524-1” on page 106, in the sequence listed: a. Cec regulator at m01 b. Cec rio adapter at m06 c. Cec memory rise...

  • Page 128

    Map 1540: minimum configuration this map is used to locate defective frus not found by normal diagnostics. For this procedure, diagnostics are run on a minimally-configured system. If a failure is detected on the minimally-configured system, the remaining frus are exchanged one at a time until the f...

  • Page 129

    Step 1540-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Turn off the power. 3. Select slow boot mode (select disable fast boot) on the system power control menu from the service processor main menu. 4. Turn on the power to boot standalone diagnostics from cd. 5. Insert ...

  • Page 130

    Error codes: use the following table to locate, if possible, the error code that sent you to minimum configuration. First four characters of the error code last four characters of the error code 406x 0009 00a1 00a3 00a6 00a7 450x 460x 4b2x 245b 245c 245d 24a5 24a6 25b3 25b4 267d 2733 27aa 27ab 288a ...

  • Page 131

    Four-character checkpoint: use the following table tolocate, if possible, the checkpoint that sent you to minimum configuration. 91ff 94b1 9503 9380 94b2 9504 94bb 9501 9505 94b0 9502 9506 did you find the error code or checkpoint that sent you here in the previous tables or did the action that sent...

  • Page 132

    Step 1540-5 1. Turn off the power. 2. Disconnect the ac power cables (dc power cables in a dc-powered system) from the cec drawer. 3. At the top of the cec drawer, remove the following cards and dimms, in the sequence listed: a. Memory dimms in octals b, c, and d on memory riser card 1 at m02, if pr...

  • Page 133

    Step 1540-7 have all the cards in the list in “step 1540-6” on page 114 been replaced with new or original cards? No go to “step 1540-6” on page 114. Yes go to “step 1540-12” on page 117 to verify the i/o portion of the system. Step 1540-8 1. Turn off the power. 2. Disconnect the ac power cables (dc...

  • Page 134

    Step 1540-10 1. Turn off the power. 2. Disconnect the ac power cables (dc power cables in a dc-powered system) from the cec drawer. 3. Reinsert the original memory riser card at m02. 4. Replace the cec rio bus adapter at m06 with a new cec rio bus adapter. 5. Connect the ac power cables (dc power ca...

  • Page 135

    Step 1540-12 the system stopped with the please define the system console prompt appearing on the system console. Standalone diagnostics can be booted. Perform the following: 1. Follow the instructions on the screen to select the system console. 2. When the diagnostic operating instructions screen i...

  • Page 136

    Step 1540-13 you were directed here because the defect seems to be related to the i/o system. Select fast boot mode (select enable fast boot) on the system power control menu from the service processor main menu. Look at the rear of the cec drawer and locate the jtag cable (connected to the rear of ...

  • Page 137

    Step 1540-14 there is at least one secondary i/o drawer attached to the cec drawer. Perform the following steps to isolate a faulty rio cable. Note: before continuing, check the cabling from the cec drawer to i/o drawer(s) to ensure that the system is cabled correctly. Refer to “cabling the cec draw...

  • Page 138

    Step 1540-15 to isolate the primary i/o drawer perform the following steps. 1. Turn off the power. 2. Select fast boot mode (select enable fast boot) on the system power control menu from the service processor main menu. 3. Verify that primary i/o drawer rio port 0 is connected to cec drawer rio por...

  • Page 139

    Step 1540-17 to deconfigure the primary i/o drawer perform the following steps. 1. Turn off the power. 2. If you have not already done so, reset the service processor settings with the instructions in step 6 on page 110, then return here and continue. 3. Exit the service processor menus and remove t...

  • Page 140

    Step 1540-18 are there any adapters in slots 5, 6, 7, 8, or 9? No go to “step 1540-19.” yes go to “step 1540-21” on page 123. Step 1540-19 are there any adapters in slots 10, 11, 12, 13 or 14? No go to “step 1540-25” on page 126. Yes go to “step 1540-22” on page 123. Step 1540-20 1. If it is not alr...

  • Page 141

    Step 1540-21 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 5, 6, 7, 8 and 9 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4. Record the slot number of the adapters. 5. Turn on the power to boot ...

  • Page 142

    Step 1540-23 if the please define the system console screen does display and all attached devices and adapters are listed, the problem is with one of the adapter cards or devices that was removed or disconnected from the primary i/o drawer. 1. Turn off the power. 2. Reinstall one adapter or device t...

  • Page 143

    Step 1540-24 replace the adapter you just installed with a new adapter and retry the boot to standalone diagnostics from cd. 1. If the please define the system console screen is displayed, follow directions to select the system console. 2. Use the display configuration and resource list to list all ...

  • Page 144

    Step 1540-25 1. Turn off the power. 2. Disconnect the i/o drawer ac power cables (dc power cables in a dc-powered system). 3. Replace the following parts, one at a time, in the sequence listed: a. Boot device scsi cable b. Boot device c. I/o drawer backplane d. I/o drawer rio adapter e. I/o drawer o...

  • Page 145

    Step 1540-26 1. Turn off the power. 2. The item just replaced fixed the problem. 3. If a display adapter with keyboard and mouse were used, reinstall the display adapter card, keyboard, and mouse. 4. Reconnect the diskette drive cable to the primary i/o drawer backplane. 5. Reconnect the tape drive ...

  • Page 146

    Step 1540-28 the last i/o drawer connected was a secondary i/o drawer. If the power is on, turn off the power. Reconnect the next i/o drawer in the configuration you recorded earlier in this map. Note: the i/o drawers should be cabled as shown in “cabling the cec drawer, primary i/o drawer, and seco...

  • Page 147

    Step 1540-31 are there any adapters in slots 5, 6, 7, 8 or 9? No go to “step 1540-32.” yes go to “step 1540-34” on page 130. Step 1540-32 are there any adapters in slots 10, 11, 12, 13, or 14? No go to “step 1540-38” on page 132. Yes go to “step 1540-35” on page 130. Step 1540-33 1. If it is not alr...

  • Page 148

    Step 1540-34 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 5, 6, 7, 8 and 9 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4. Record the slot number of the adapters. 5. Turn on the power to boot ...

  • Page 149

    Step 1540-36 if the please define the system console screen does display and all attached devices and adapters are listed, the problem is with one of the adapter cards or devices that was removed or disconnected from the i/o drawer. 1. Turn off the power. 2. Replace one adapter or device that was re...

  • Page 150

    Step 1540-38 1. Turn off the power. 2. Disconnect the i/o drawer ac power cables (dc power cables in a dc-powered system). 3. Replace the remaining parts (listed below) in this drawer, one at a time. A. I/o drawer backplane b. I/o drawer rio adapter c. Secondary drawer operator panel d. Spcn fan con...

  • Page 151

    Step 1540-40 the primary i/o drawer is the only i/o drawer that was connected to the cec drawer. To isolate a faulty rio cable perform the following steps. Note: before continuing, check the cabling from the cec drawer to i/o drawer(s) to ensure that the system is cabled correctly. Refer to “cabling...

  • Page 152

    Step 1540-41 1. Turn off the power. 2. Disconnect the i/o drawer ac power cables (dc power cables in a dc-powered system). 3. Replace the remaining parts (listed below) in this drawer, one at a time. A. Rio bus adapter, location: u0.X-p1.1 b. Secondary i/o drawer backplane, location: u0.X-p1 4. Reco...

  • Page 153: Chapter

    Chapter 4. Checkpoints checkpoints display on the primary i/o drawer operator panel while the system is powering on and going through the initial program load (ipl). This chapter explains the ipl flow of the system and provides a table that lists checkpoints that you might see in the primary i/o dra...

  • Page 154

    The following table outlines the ipl phases from power-on to the aix login prompt, matching the phases to corresponding operator-panel checkpoints for a typical system boot. Also listed are the approximate boot times for each phase, along with their dependencies for each phase. Note: the following t...

  • Page 155

    Checkpoints enable users and service personnel to know what the server is doing, with some detail, as it initializes. These checkpoints are not intended to be error indicators, but in some cases a server could hang at one of the checkpoints without displaying an 8-character error code. It is for the...

  • Page 156

    Service processor checkpoints service processor checkpoints are in the range 8xxx to bxxx. Ok in the primary i/o drawer’s operator panel indicates successful service processor testing and initialization. Firmware checkpoints are listed in “firmware checkpoints” on page 144. Note: a spinning (or twir...

  • Page 157

    Table 1. Service processor checkpoints (continued) checkpoint description action/ possible failing fru 81xx load code into dram from vdasd (where xx = number of loads) see note 1 on page 142 81fe load service processor operating system see note 1 on page 142 81ff start service processor operating sy...

  • Page 158

    Table 1. Service processor checkpoints (continued) checkpoint description action/ possible failing fru 9082 i2c/spcn vpd data collection see note 1 on page 142 9083 end sc vpd data collection see note 1 on page 142 9084 end i2c vpd data collection see note 1 on page 142 90fd waiting for ibist to com...

  • Page 159

    Table 1. Service processor checkpoints (continued) checkpoint description action/ possible failing fru 9184 firmware image being loaded into service processor’s control storage during firmware update 1. Remove, then reapply power to the system. If the service processor enters recovery mode, (indicat...

  • Page 160

    Table 1. Service processor checkpoints (continued) checkpoint description action/ possible failing fru a807 flash area not usable see note 1 a808 flash error log to debug port see note 1 a809 flash erase start see note 1 a80a flash erase end see note 1 a80b reserved; not used see note 1 a80c reserve...

  • Page 161

    A. Check the modem, modem cable, and serial port for loose or unconnected cables. Reset the service processor using the pinhole reset switch on the primary i/o drawer operator panel. B. If the hang repeats, check with service support to see if there is a firmware update that fixes the problem. C. If...

  • Page 162

    Firmware checkpoints system firmware uses checkpoints (progress codes) in the range of exxx to efff. These checkpoints occur during system startup and can be useful in diagnosing certain problems. Service processor checkpoints are listed in “service processor checkpoints” on page 138. Attention: if ...

  • Page 163

    Table 2. Firmware checkpoints checkpoint description action/ possible failing fru e100 reserved see the note on page “note” on page 137. E101 create rtas see the note on page node see the note on page “note” on page 137. E102 load/init rtas see the note on page “note” on page 137. E105 transfer cont...

  • Page 164

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e150 create host (primary) pci controller node 1. If a location code is associated with the checkpoint, replace the adapter identified by the location code. See “determining location code” on page 160. If a...

  • Page 165

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e170 start of pci bus probe follow the repair action listed for checkpoint e151. E172 first pass pci device probe follow the repair action listed for checkpoint e151. E174 establishing host connection if th...

  • Page 166

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e189 add ps2 vpd to nvram and device tree see “note” on page 137. E18c vpd and data communications with i/o planar complete see “note” on page 137. E190 create isa node see “note” on page 137. E191 create i...

  • Page 167

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e1dc dynamic console selection. If a console is attached but nothing is displayed on it, follow the steps associated with ″all display problems ″ in the entry map. If selection screen(s) can be seen on the ...

  • Page 168

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e1f3 privileged-access password prompt prompt should be visible on the system console. If a console is attached but nothing is displayed on it, go to the “entry map” on page 71 with the symptom ″all display...

  • Page 169

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e1fd the operator panel will alternate between the code e1fd and another exxx code, where exxx is the point at which the error occurred. Checkpoint e1fd indicates that an error has occurred during system st...

  • Page 170

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e440 validate nvram, initialize partitions as needed 1. Verify that the system firmware levels are at the current release levels. Update as necessary. 2. Replace primary i/o backplane if problem persists. S...

  • Page 171

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e5xy (e511 - e5ff) where x is not equal to 0, and y is not equal to 0. Configure remote i/o subsystem components the e5xy (e511 to e5ff) codes are reserved for activities relating to configuration or testin...

  • Page 172

    Table 2. Firmware checkpoints (continued) checkpoint description action/ possible failing fru e604 ssa pci adapter bist and subsequent posts have completed successfully. Replace the adapter. See “determining location code” on page 160 for location code information related to this error. E605 ssa pci...

  • Page 173

    Boot problems and concerns depending on the boot device, a checkpoint may be displayed on the operator panel for an extended period of time while the boot image is retrieved from the device. This is particularly true for tape and network boot attempts. If booting from cd-rom or tape, watch for activ...

  • Page 174

    Step 3 try to boot and run standalone diagnostics against the system, particularly against the intended boot device. If diagnostics boot successfully: 1. Go to the task selection menu and select display configuration and resource list. If the intended boot device is not listed, go to ″map 0290: miss...

  • Page 175

    Step 5 the cd-rom drive, scsi cable, scsi adapter, graphics adapter, or the primary i/o planar is most likely defective. A tty terminal attached to the serial port also can be used to determine if the graphics adapter is causing the problem. This is done by removing the graphics adapter, attaching a...

  • Page 176

    158 service guide.

  • Page 177: Chapter

    Chapter 5. Error code to fru index attention: start your activity in this chapter by going to “checkpoint and error code index” on page 161. In this table, you may be asked to perform additional procedures before looking up the actions for a 4-character checkpoint or 8-character error code. The erro...

  • Page 178

    Analyzing spcn errors on secondary drawers the drawer number of a secondary i/o drawer (which displays in the operator panel in the form u0.N, where n is the drawer number) does not change unless a repair action or a configuration change has occurred. However, after a secondary i/o drawer has been r...

  • Page 179

    Checkpoint and error code index the table below is an index to the checkpoints or error codes that you may receive to help diagnose a failure. Locate the code you received and follow the instructions to determine your next step. Table 3. Checkpoint and error code index first 4 characters of code wha...

  • Page 180

    Performing slow boot on this system, the error code displayed in the operator panel may not indicate the root cause of the problem. To fully analyze all of the available information, perform the following steps before doing a hardware repair or replacement: 1. Record the 8-character error code (and ...

  • Page 181

    Memory-related error codes you have been directed here because you have an 8-character error code that indicates a problem with system memory. This section will help you isolate to the failing fru. V if the location code or the service action calls out one dimm, do the following: 1. Replace the memo...

  • Page 182

    Operator panel error codes attention: if you replace frus or perform an action and the problem is still not corrected, go to “map 1540: minimum configuration” on page 110 unless otherwise indicated in the tables. If you replace frus and the problem is corrected, go to ″map 0410: repair checkout ″ in...

  • Page 183

    Spcn error codes attention: if a power supply or fan is hot-swapped, wait five minutes, then recheck the aix error log. If the system has to be shut down to replace a power supply or fan, reboot the system, wait five minutes after the aix login prompt appears, then recheck the aix error log. If the ...

  • Page 184

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 1521 power supply 2 fault 1. Primary i/o drawer power supply 2 location: u0.1-v2 2. Primary i/o backplane location: u0.1-p1 1011 1522 power supply 2 non-power fault 1. Primary i/o drawer power supply 2 loc...

  • Page 185

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 1912 power supply 1 non-power fault 1. Cec drawer power supply 1 location: u1.1-v1 2. Primary i/o backplane location: u0.1-p1 1011 1913 power supply 1 domain fault 1. Cec drawer power supply 1 location: u1...

  • Page 186

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 1b03 load fault on +3.3v 1. I/o drawer power supply location: u0.1-v1 2. If power supply u0.1-v2 present (no cooling unit), use the power supply you removed from u0.1-v1 to replace u0.1-v2 3. Primary i/o b...

  • Page 187

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 2600 pgood fault primary i/o backplane location: u0.1-p1 1011 2601 pgood fault primary i/o backplane location: u0.1-p1 1011 2602 cec power domain fault 1. Check vs comm and spcn connections 2. Reseat cec d...

  • Page 188

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 3102 i2c bus 2 fault primary i/o backplane location: u0.1-p1 1011 3104 i2c bus 4 fault primary i/o backplane location: u0.1-p1 1011 3105 i2c bus 5 fault 1. Fan controller card location: u0.1-x2 2. Primary ...

  • Page 189

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 7630 slow i/o drawer fan 3 1. Fan 3 location: u0.1-f3 2. Primary fan controller location: u0.1-x2 3. I/o drawer power distribution board location: u0.1-x1 1011 7631 missing i/o drawer fan 3 fan 3 location:...

  • Page 190

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 7720 slow cec fan 2 1. Fan 2 location: u1.1-f2 2. Primary i/o backplane location: u0.1-p1 1011 7721 missing cec fan 2 fan 2 location: u1.1-f2 1011 7731 missing cec fan 3 - invalid error on this system if t...

  • Page 191

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 840e spcn default configuration loaded 1. Check cabling 2. From the main service processor menu, select the system information menu, then select the power control network utilities menu. Use option three t...

  • Page 192

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1011 9013 invalid address 1. Check spcn cabling 2. Primary i/o backplane location: u0.1-p1 1011 9014 invalid address mode update system firmware location: u0.1-p1/y1 1011 9038 node fault primary i/o backplane l...

  • Page 193

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1021 1510 power supply 1 power source failure 1. Check input power to power supply 1 location: u0.2-v1 2. I/o drawer power supply 1 location: u0.2-v1 3. Secondary i/o backplane location: u0.2-p1 1021 1511 power...

  • Page 194

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1021 1b01 load fault on +12v 1. I/o drawer power supply location: u0.2-v1 2. If power supply u0.2-v2 is present (no cooling unit), use the power supply you removed from u0.2-v1 to replace u0.2-v2 3. Secondary i...

  • Page 195

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1021 1b07 load fault on +2.5v 1. I/o drawer power supply location: u0.2-v1 2. If power supply u0.2-v2 is present (no cooling unit), use the power supply you removed from u0.2-v1 to replace u0.2-v2 3. Secondary ...

  • Page 196

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1021 3116 fan controller fault 1. Fan controller card location: u0.2-x2 2. Secondary i/o backplane location: u0.2-p1 3. I/o drawer power distribution board location: u0.2-x1 1021 3118 system power control netwo...

  • Page 197

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1021 7651 missing i/o drawer fan 5 in power supply 1 i/o drawer power supply 1 location: u0.2-v1 1021 7660 slow i/o drawer fan 6 in i/o drawer power supply 2 1. I/o drawer power supply 2 location: u0.2-v2 2. Pr...

  • Page 198

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1021 8a00 a different i/o drawer is connected to the cec informational only 1021 9012 invalid address 1. Check spcn cabling 2. Secondary i/o backplane location: u0.2-p1 1021 9013 invalid address 1. Check spcn c...

  • Page 199

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1021 c62e polling error 1. Check cabling 2. Secondary i/o backplane location: u0.2-p1 3. Primary i/o backplane location: u0.1-p1 1031 00aa system power control network firmware update started (no error) informa...

  • Page 200

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1031 1524 power supply 2 cooling fault 1. I/o drawer power supply 2 location: u0.3-v2 2. Secondary i/o backplane location: u0.3-p1 1031 1526 power supply 2 missing i/o drawer power supply 2 location: u0.3-v2 10...

  • Page 201

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1031 1b06 load fault on 2.5 1. I/o drawer power supply location: u0.3-v1 2. If power supply u0.3-v2 is present (no cooling unit), use the power supply you removed from u0.3-v1 to replace u0.3-v2 3. Secondary i/...

  • Page 202

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1031 3114 pci backplane fault secondary i/o backplane location: u0.3-p1 1031 3115 operator panel fault secondary i/o drawer operator panel location: u0.3-l1 1031 3116 fan controller fault 1. Fan controller card...

  • Page 203

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1031 7650 slow i/o drawer fan 5 in power supply 1 1. I/o drawer power supply 1 locaton: u0.3-v1 2. Fan controller card locaton: u0.3-x2 3. I/o drawer power distribution board location: u0.3-x1 1031 7651 missing...

  • Page 204

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1031 840f i/o type not recognized 1. Check cabling 2. From the main service processor menu, select the system information menu, then select the power control network utilities menu. Use option three to set the ...

  • Page 205

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1031 9113 firmware image corrupted secondary i/o backplane location: u0.3-p1 1031 9114 firmware image corrupted secondary i/o backplane location: u0.3-p1 1031 9116 spcn communication with operator panel failure...

  • Page 206

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1041 1521 power supply 2 fault 1. I/o drawer power supply 2 locaton: u0.4-v2 2. Secondary i/o backplane locaton: u0.4-p1 1041 1522 power supply 2 non-power fault 1. I/o drawer power supply 2 locaton: u0.4-v2 2....

  • Page 207

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1041 1b05 load fault on 1.8 1. I/o drawer power supply location: u0.4-v1 2. If power supply u0.4-v2 is present (no cooling unit), use the power supply you removed from u0.4-v1 to replace u0.4-v2 3. Secondary i/...

  • Page 208

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1041 3105 i2c bus 5 fault 1. Fan controller card location: u0.4-x2 2. Secondary i/o backplane location: u0.4-p1 3. I/o drawer power distribution board location: u0.4-x1 1041 3113 rio bus adapter fault rio bus a...

  • Page 209

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1041 7640 slow i/o drawer fan 4 1. Fan 4 locaton: u0.4-f4 2. Fan controller card locaton: u0.4-x2 3. I/o drawer power distribution board location: u0.4-x1 1041 7641 missing i/o drawer fan 4 fan 4 location: u0.4...

  • Page 210

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1041 840e spcn default configuration loaded 1. Check cabling 2. From the main service processor menu, select the system information menu, then select the power control network utilities menu. Use option three t...

  • Page 211

    Table 5. Spcn error codes (continued) error code description action/ possible failing fru 1041 90f0 drawer not present in configuration table 1. Check spcn cabling 2. Reset system and reboot 3. Secondary i/o backplane location: u0.2-p1 1041 90f1 drawer added to configuration table information only 1...

  • Page 212

    Firmware/post error codes attention: if you replace frus or perform an action and the problem is still not corrected, go to “map 1540: minimum configuration” on page 110 unless otherwise indicated in the tables. If you replace frus and the problem is corrected, go to ″map 0410: repair checkout ″ in ...

  • Page 213

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 203w 0xyz remote i/o (rio) configuration warning. This code indicates that an rio configuration was detected that does not result in complete loops. The system continues to boot, however performance or rec...

  • Page 214

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 20d0 0xxx unknown/unrecognized device 20d0 000f selftest failed on device, no error and/or location code information available refer to “determining location code” on page 160 to see if a location code is ...

  • Page 215

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 20ee 0008 no configurable adapters were found in the system by the remote ipl menu in the sms utilities this warning occurs when the remote ipl menu in the sms utilities cannot locate any lan adapters that...

  • Page 216

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 20fb 0010 failed to find the keyword offset of spcn configuration table in nvram 1. Check rio cable connections 2. Clear nvram and retry 3. Check for system firmware update 4. Replace primary i/o drawer ba...

  • Page 217

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 20fb 0050 csp mailbox failed to update spcn configuration table. 1. Check rio cable connections 2. Check for csp firmware update 3. Replace primary i/o drawer backplane location: u0.1-p1 20fb 99xy the numb...

  • Page 218

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2100 0002 unsupported scsi bus mode - high voltage differential before eplacing any system components, refer to the notes in error code 21a0 0xxx. 1. Disconnect the scsi cable from the scsi controller the ...

  • Page 219

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 21a0 0xxx scsi device errors note: before replacing any system components: 1. Ensure that the controller and each device on the scsi bus is assigned a unique scsi id. 2. Ensure scsi bus is properly termina...

  • Page 220

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2201 1001 pci token ring adapter adapter failed to complete hardware initialization. Replace the adapter see “determining location code” on page 160 for location code information related to this error. 25a...

  • Page 221

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 25a8 0211 setenv/$setenv parameter error - value contains a null character. Refer to action under error code 25a80xxx. 25a8 0998 nvramrc script evaluation error - command line execution error execution of ...

  • Page 222

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 25cy y001 memory dimm is not supported replace unsupported memory dimm(s). Note that memory dimm are in groups, but you may only receive an error for a single memory dimm. Verify that all memory dimms in t...

  • Page 223

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 25cy y002 memory dimm failure refer to “memory riser card and memory dimm locations” on page 19 to determine the octal dimms. See “system information menu” on page 372 for more information on the error sta...

  • Page 224

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2602 0003 invalid pci adapter class code 1. Move adapter to another slot. 2. Check for available firmware updates for adapter. Apply update if available. 3. Run aix diagnostics on adapter. Replace if indic...

  • Page 225

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2803 0001 rtc not updating - rtc initialization required errors reported against the rreal time clock can be caused by low battery voltage and (more rarely) power outages that occur during normal system us...

  • Page 226

    Table 6. Firmware error codes. (continued) error code description action/ possible failing fru 2b20 0022 processor is deconfigured by the system. 1. Replace the processor card at the location specified in the error log. See “determining location code” on page 160 for location code information relate...

  • Page 227

    Service processor error codes attention: follow the procedure defined in “checkpoint and error code index” on page 161. If you replace frus or perform an action and the problem is still not corrected, go to “map 1540: minimum configuration” on page 110 unless otherwise indicated in the tables. If yo...

  • Page 228

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4066 00b3 scan interface basic assurance tests detected clock fault 1. Clock card location: u1.1-p1.1.1 2. Cec rio bus adapter location: u1.1-p1.1 4066 00b7 scan interface basic assurance tests det...

  • Page 229

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4066 0217 scan interface basic assurance tests detected memory dimm fault memory dimm 27, riser 1 location: u1.1-p1-m1.27 4066 0218 scan interface basic assurance tests detected memory dimm fault m...

  • Page 230

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4066 0238 scan interface basic assurance tests detected memory dimm fault memory dimm 32, riser 1 location: u1.1-p1-m1.32 4066 023d scan interface basic assurance tests detected memory dimm group f...

  • Page 231

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4066 0513 scan interface basic assurance tests detected memory dimm fault memory dimm 11, riser 2 location: u1.1-p1-m2.11 4066 0514 scan interface basic assurance tests detected memory dimm fault m...

  • Page 232

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4066 0534 scan interface basic assurance tests detected memory dimm fault memory dimm 16, riser 2 location: u1.1-p1-m2.16 4066 0535 scan interface basic assurance tests detected memory dimm fault m...

  • Page 233

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4066 3124 scan interface basic assurance tests detected rio cable on port 3 fault 1. Rio cable on port 3 location: u1.1-p1.1/q4 2. Cec rio bus adapter location: u1.1-p1.1 4066 3140 scan interface b...

  • Page 234

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4067 00a1 6xx bus processor runtime diagnostics detected aix or system firmware fault 1. Check for aix updates 2. Check for system firmware updates location: u0.1-p1/y1 4067 00a2 6xx bus processor ...

  • Page 235

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4067 0206 6xx bus processor runtime diagnostics detected memory dimm fault memory dimm 18, riser 1 location: u1.1-p1-m1.18 4067 0207 6xx bus processor runtime diagnostics detected memory dimm fault...

  • Page 236

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4067 0227 6xx bus processor runtime diagnostics detected memory dimm fault memory dimm 29, riser 1 location: u1.1-p1-m1.29 4067 0228 6xx bus processor runtime diagnostics detected memory dimm fault...

  • Page 237

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4067 0502 6xx bus processor runtime diagnostics detected memory dimm fault memory dimm 2, riser 2 location: u1.1-p1-m2.2 4067 0503 6xx bus processor runtime diagnostics detected memory dimm fault m...

  • Page 238

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4067 0523 6xx bus processor runtime diagnostics detected memory dimm fault memory dimm 13, riser 2 location: u1.1-p1-m2.13 4067 0524 6xx bus processor runtime diagnostics detected memory dimm fault...

  • Page 239

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4067 0601 6xx bus processor runtime diagnostics detected clock card fault cec clock card location: u1.1-p1.1.1 4067 3101 6xx bus processor runtime diagnostics detected rio port 0 fault cec rio bus ...

  • Page 240

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4067 3284 6xx bus processor runtime diagnostics detected pci controller phb0 1. Rio bus adapter location: u0.1-p1.1 2. Primary i/o drawer backplane location: u0.1-p1 4067 3285 6xx bus processor run...

  • Page 241

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4068 00b3 other bus processor runtime diagnostics detected clock fault 1. Clock card location: u1.1-p1.1.1 2. Cec rio bus adapter location: u1.1-p1.1 4068 00b7 other bus processor runtime diagnosti...

  • Page 242

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4068 0217 other bus processor runtime diagnostics detected memory dimm fault memory dimm 27, riser 1 location: u1.1-p1-m1.27 4068 0218 other bus processor runtime diagnostics detected memory dimm f...

  • Page 243

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4068 0238 other bus processor runtime diagnostics detected memory dimm fault memory dimm 32, riser 1 location: u1.1-p1-m1.32 4068 023d other bus processor runtime diagnostics detected memory dimm g...

  • Page 244

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4068 0513 other bus processor runtime diagnostics detected memory dimm fault memory dimm 11, riser 2 location: u1.1-p1-m2.11 4068 0514 other bus processor runtime diagnostics detected memory dimm f...

  • Page 245

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4068 0534 other bus processor runtime diagnostics detected memory dimm fault memory dimm 16, riser 2 location: u1.1-p1-m2.16 4068 0535 other bus processor runtime diagnostics detected memory dimm f...

  • Page 246

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4068 3124 other bus processor runtime diagnostics detected rio cable on port 3 fault 1. Rio cable on port 3 location: u1.1-p1.1/q4 2. Cec rio bus adapter location: u1.1-p1.1 4068 3140 other bus pro...

  • Page 247

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4069 00a2 memory test detected service processor firmware (processor runtime diagnostics) fault check for system firmware updates location: u0.1-p1/y1 4069 00a3 memory test detected memory plugging...

  • Page 248

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4069 0208 memory test detected memory dimm fault memory dimm 26, riser 1 location: u1.1-p1-m1.26 4069 020d memory test detected memory dimm group fault memory octal a, riser 1 location: u1.1-p1-m1....

  • Page 249

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4069 022d memory test detected memory dimm group fault memory octal c, riser 1 locations: u1.1-p1-m1.5 x8 4069 022e memory test detected memory dimm group pair a fault memory quad c odd, riser 1 lo...

  • Page 250

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4069 0504 memory test detected memory dimm fault memory dimm 10, riser 2 location: u1.1-p1-m2.10 4069 0505 memory test detected memory dimm fault memory dimm 17, riser 2 location: u1.1-p1-m2.17 406...

  • Page 251

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4069 0525 memory test detected memory dimm fault memory dimm 21, riser 2 location: u1.1-p1-m2.21 4069 0526 memory test detected memory dimm fault memory dimm 22, riser 2 location: u1.1-p1-m2.22 406...

  • Page 252

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4069 3102 memory test detected rio port 1 fault cec rio bus adapter location: u1.1-p1.1 4069 3103 memory test detected rio port 2 fault cec rio bus adapter location: u1.1-p1.1 4069 3104 memory test...

  • Page 253

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4069 3285 memory test detected pci controller phb1 1. Rio bus adapter location: u0.1-p1.1 2. Primary i/o drawer backplane location: u0.1-p1 4069 3286 memory test detected pci controller phb2 1. Rio...

  • Page 254

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406a 00b7 self test detected insufficient hardware resources to continue ipl this error code appears after the initial testing by the service processor firmware on the cec was completed correctly, ...

  • Page 255

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406a 021d self test detected memory dimm group fault memory octal b, riser 1 location: u1.1-p1-m1.3 x8 406a 021e self test detected memory dimm group pair a fault memory quad b odd, riser 1 locatio...

  • Page 256

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406a 023e self test detected memory dimm group fault memory quad d odd, riser 1 location: u1.1-p1-m1.7 x4 406a 023f self test detected memory dimm group fault memory quad d even, riser 1 location: ...

  • Page 257

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406a 0515 self test detected memory dimm fault memory dimm 19, riser 2 location: u1.1-p1-m2.19 406a 0516 self test detected memory dimm fault memory dimm 20, riser 2 location: u1.1-p1-m2.20 406a 05...

  • Page 258

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406a 0536 self test detected memory dimm fault memory dimm 24, riser 2 location: u1.1-p1-m2.24 406a 0537 self test detected memory dimm fault memory dimm 31, riser 2 location: u1.1-p1-m2.31 406a 05...

  • Page 259

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406a 3141 self test detected rio hub 1 fault cec rio bus adapter location: u1.1-p1.1 406a 31ff self test detected rio port fault cec rio bus adapter location: u1.1-p1.1 406a 3200 self test detected...

  • Page 260

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406b 00a5 wire test detected invalid system configuration verify system components are supported and properly installed. 406b 00a6 wire test detected no usable memory 1. Ensure that cec memory is p...

  • Page 261

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406b 020f wire test detected memory dimm group fault memory quad a even, riser 1 locations: u1.1-p1-m1.2 x4 406b 0211 wire test detected memory dimm fault memory dimm 3, riser 1 location: u1.1-p1-m...

  • Page 262

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406b 0231 wire test detected memory dimm fault memory dimm 7, riser 1 location: u1.1-p1-m1.7 406b 0232 wire test detected memory dimm fault memory dimm 8, riser 1 location: u1.1-p1-m1.8 406b 0233 w...

  • Page 263

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406b 0507 wire test detected memory dimm fault memory dimm 25, riser 2 location: u1.1-p1-m2.25 406b 0508 wire test detected memory dimm fault memory dimm 26, riser 2 location: u1.1-p1-m2.26 406b 05...

  • Page 264

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406b 0528 wire test detected memory dimm fault memory dimm 30, riser 2 location: u1.1-p1-m2.30 406b 052d wire test detected memory dimm group fault memory octal c, riser 2 location: u1.1-p1-m2.5 x8...

  • Page 265

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406b 3121 wire test detected rio cable on port 0 fault 1. Rio cable on port 0 location: u1.1-p1.1/q1 2. Cec rio bus adapter location: u1.1-p1.1 406b 3122 wire test detected rio cable on port 1 faul...

  • Page 266

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406c 0001 ipl mops detected cec backplane failure cec backplane location: u1.1-p1 406c 0003 ipl mops detected processor fault all processors location: u1.1-p1-c1 406c 0009 ipl mops detected memory ...

  • Page 267

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406c 0203 ipl mops detected memory dimm fault memory dimm 9, riser 1 location: u1.1-p1-m1.9 406c 0204 ipl mops detected memory dimm fault memory dimm 10, riser 1 location: u1.1-p1-m1.10 406c 0205 i...

  • Page 268

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406c 0224 ipl mops detected memory dimm fault memory dimm 14, riser 1 location: u1.1-p1-m1.14 406c 0225 ipl mops detected memory dimm fault memory dimm 21, riser 1 location: u1.1-p1-m1.21 406c 0226...

  • Page 269

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406c 0400 ipl mops detected processor card fault processor card location: u1.1-p1-c2 406c 0500 ipl mops detected memory riser card fault memory riser card 2 location: u1.1-p1-m1 406c 0501 ipl mops ...

  • Page 270

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406c 051f ipl mops detected memory dimm group fault memory quad b even, riser 2 location: u1.1-p1-m2.4 x4 406c 0521 ipl mops detected memory dimm fault memory dimm 5, riser 2 location: u1.1-p1-m2.5...

  • Page 271

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406c 05ff ipl mops detected memory on riser fault memory failure on riser card 2 that cannot be automatically isolated. Go to “map 1540: minimum configuration” on page 110 and run cec drawer minimu...

  • Page 272

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406c 3282 ipl mops detected primary rio port 1 fault 1. Check rio cable location: u0.1-p1.1/q2 2. Rio bus adapter location: u0.1-p1.1 406c 3283 ipl mops detected primary rio ports fault rio bus ada...

  • Page 273

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406d 00b1 attention handler detected bus controller failure rio bus adapter location: u0.1-p1.1 406d 00b3 attention handler detected clock fault 1. Clock card location: u1.1-p1.1.1 2. Cec rio bus a...

  • Page 274

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406d 0216 attention handler detected memory dimm fault memory dimm 20, riser 1 location: u1.1-p1-m1.20 406d 0217 attention handler detected memory dimm fault memory dimm 27, riser 1 location: u1.1-...

  • Page 275

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406d 0237 attention handler detected memory dimm fault memory dimm 31, riser 1 location: u1.1-p1-m1.31 406d 0238 attention handler detected memory dimm fault memory dimm 32, riser 1 location: u1.1-...

  • Page 276

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406d 0512 attention handler detected memory dimm fault memory dimm 4, riser 2 location: u1.1-p1-m2.4 406d 0513 attention handler detected memory dimm fault memory dimm 11, riser 2 location: u1.1-p1...

  • Page 277

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406d 0533 attention handler detected memory dimm fault memory dimm 15, riser 2 location: u1.1-p1-m2.15 406d 0534 attention handler detected memory dimm fault memory dimm 16, riser 2 location: u1.1-...

  • Page 278

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406d 3124 attention handler detected rio cable on port 3 fault 1. Rio cable on port 3 location: u1.1-p1.1/q4 2. Cec rio bus adapter location: u1.1-p1.1 406d 3140 attention handler detected rio hub ...

  • Page 279

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406e 00a2 scan control routines detected service processor firmware (processor runtime diagnostics) fault check for system firmware updates location: u0.1-p1/y1 406e 00a3 scan control routines dete...

  • Page 280

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406e 0207 scan control routines detected memory dimm fault memory dimm 25, riser 1 location: u1.1-p1-m1.25 406e 0208 scan control routines detected memory dimm fault memory dimm 26, riser 1 locatio...

  • Page 281

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406e 0228 scan control routines detected memory dimm fault memory dimm 30, riser 1 location: u1.1-p1-m1.30 406e 022d scan control routines detected memory dimm group fault memory octal c, riser 1 l...

  • Page 282

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406e 0503 scan control routines detected memory dimm fault memory dimm 9, riser 2 location: u1.1-p1-m2.9 406e 0504 scan control routines detected memory dimm fault memory dimm 10, riser 2 location:...

  • Page 283

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406e 0524 scan control routines detected memory dimm fault memory dimm 14, riser 2 location: u1.1-p1-m2.14 406e 0525 scan control routines detected memory dimm fault memory dimm 21, riser 2 locatio...

  • Page 284

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406e 3101 scan control routines detected rio port 0 fault cec rio bus adapter location: u1.1-p1.1 406e 3102 scan control routines detected rio port 1 fault cec rio bus adapter location: u1.1-p1.1 4...

  • Page 285

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406e 3284 scan control routines detected pci controller phb0 1. Rio bus adapter location: u0.1-p1.1 2. Primary i/o drawer backplane location: u0.1-p1 406e 3285 scan control routines detected pci co...

  • Page 286

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406f 00b3 error code generation/logging detected clock fault 1. Clock card location: u1.1-p1.1.1 2. Cec rio bus adapter location: u1.1-p1.1 406f 00b7 error code generation/logging detected insuffic...

  • Page 287

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406f 0217 error code generation/logging detected memory dimm fault memory dimm 27, riser 1 location: u1.1-p1-m1.27 406f 0218 error code generation/logging detected memory dimm fault memory dimm 28,...

  • Page 288

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406f 0238 error code generation/logging detected memory dimm fault memory dimm 32, riser 1 location: u1.1-p1-m1.32 406f 023d error code generation/logging detected memory dimm group fault memory oc...

  • Page 289

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406f 0513 error code generation/logging detected memory dimm fault memory dimm 11, riser 2 location: u1.1-p1-m2.11 406f 0514 error code generation/logging detected memory dimm fault memory dimm 12,...

  • Page 290

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406f 0534 error code generation/logging detected memory dimm fault memory dimm 16, riser 2 location: u1.1-p1-m2.16 406f 0535 error code generation/logging detected memory dimm fault memory dimm 23,...

  • Page 291

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 406f 3124 error code generation/logging detected rio cable on port 3 fault 1. Rio cable on port 3 location: u1.1-p1.1/q4 2. Cec rio bus adapter location: u1.1-p1.1 406f 3140 error code generation/l...

  • Page 292

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4506 248b memory system and scan interface basic assurance tests detected primary i/o drawer operator panel fault operator panel location: u0.1-l1 4506 24a5 memory system and scan interface basic a...

  • Page 293

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4506 281d memory system and scan interface basic assurance tests detected model 6m1 cec backplane fault cec backplane location: u1.1-p1 4506 285d memory system and scan interface basic assurance te...

  • Page 294

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4507 245b memory system and 6xx bus processor runtime diagnostics detected 2w/4m processor fault go to the service processor processor configuration/deconfiguration menu to check the states of the ...

  • Page 295

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4507 25b1 memory system and 6xx bus processor runtime diagnostics detected 750 mhz clock fault 750 mhz clock location: u1.1-p1.1.1 4507 25b3 memory system and scan interface basic assurance tests d...

  • Page 296

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4507 285d memory system and 6xx bus processor runtime diagnostics detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x...

  • Page 297

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4508 245c memory system and other bus processor runtime diagnostics detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 4508 245d memory system and other bus processor ru...

  • Page 298

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4508 27aa memory system and other bus processor runtime diagnostics detected a 2w/4w regulator fault 2w/4w regulator card location: u1.1-p1-v1 4508 27ab memory system and other bus processor runtim...

  • Page 299

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4508 51ac memory system and other bus processor runtime diagnostics detected 595w ac power supply fault 595w ac power supply locations: u0.1-v1 u0.1-v2 4508 51ad memory system and other bus process...

  • Page 300

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4509 271d memory system and memory test detected secondary i/o planar fault secondary i/o planar locations: u0.2-p1 u0.3-p1 u0.4-p1 4509 2733 memory system and memory test detected i/o clock fault ...

  • Page 301

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4509 51ac memory system and memory test detected 595w ac power supply fault 595w ac power supply locations: u0.1-v1 u0.1-v2 4509 51ad memory system and memory test detected 595w dc power supply fau...

  • Page 302

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450a 271d memory system and self test detected secondary i/o planar fault secondary i/o planar locations: u0.2-p1 u0.3-p1 u0.4-p1 450a 2733 memory system and self test detected i/o clock fault cec ...

  • Page 303

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450a 51ac memory system and self test detected 595w ac power supply fault 595w ac power supply locations: u0.1-v1 u0.1-v2 450a 51ad memory system and self test detected 595w dc power supply fault 5...

  • Page 304

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450b 271d memory system and wire test detected secondary i/o backplane fault secondary i/o backplane locations: u0.2-p1 u0.3-p1 u0.4-p1 450b 2733 memory system and wire test detected i/o clock faul...

  • Page 305

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450b 51ac memory system and wire test detected 595w ac power supply fault 595w ac power supply locations: u0.1-v1 u0.1-v2 450b 51ad memory system and wire test detected 595w dc power supply fault 5...

  • Page 306

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450c 271d memory system and ipl mops detected secondary i/o planar fault secondary i/o planar locations: u0.2-p1 u0.3-p1 u0.4-p1 450c 2733 memory system and ipl mops detected i/o clock fault cec ri...

  • Page 307

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450c 51ac memory system and ipl mops detected 595w ac power supply fault 595w ac power supply locations: u0.1-v1 u0.1-v2 450c 51ad memory system and ipl mops detected 595w dc power supply fault 595...

  • Page 308

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450d 271d memory system and attention handler detected secondary i/o planar fault secondary i/o planar locations: u0.2-p1 u0.3-p1 u0.4-p1 450d 2733 memory system and attention handler detected i/o ...

  • Page 309

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450d 51ac memory system and attention handler detected 595w ac power supply fault 595w ac power supply locations: u0.1-v1 u0.1-v2 450d 51ad memory system and attention handler detected 595w dc powe...

  • Page 310

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450e 2733 memory system and scan control routines detected i/o clock fault cec rio bus adapter location: u1.1-p1.1 450e 27aa memory system and scan control routines detected a 2w/4w regulator fault...

  • Page 311

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450e 51ad memory system and scan control routines detected 595w dc power supply fault 595w dc power supply locations: u0.1-v1 u0.1-v2 450e 51ae memory system and scan control routines detected 1100...

  • Page 312

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450f 2733 memory system and error code detected i/o clock fault cec rio bus adapter location: u1.1-p1.1 450f 27aa memory system and error code detected a 2w/4w regulator fault 2w/4w regulator card ...

  • Page 313

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 450f 51ad memory system and error code detected 595w dc power supply fault 595w dc power supply locations: u0.1-v1 u0.1-v2 450f 51ae memory system and error code detected 1100w dc power supply faul...

  • Page 314

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4606 2733 other bus prd detected i/o clock fault cec rio bus adapter location: u1.1-p1.1 4606 27aa other bus prd detected a 2w/4w regulator fault 2w/4w regulator card location: u1.1-p1-v1 4606 27ab...

  • Page 315

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4606 51ad other bus prd detected 595w dc power supply fault 595w dc power supply locations: u0.1-v1 u0.1-v2 4606 51ae other bus prd detected 1100w dc power supply fault 1100w dc power supply locati...

  • Page 316

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4607 25ad i/o system and 6xx bus processor runtime diagnostics detected 540 mhz clock fault 540 mhz clock location: u1.1-p1.1.1 4607 25b1 i/o system and 6xx bus processor runtime diagnostics detect...

  • Page 317

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4607 288a i/o system and 6xx bus processor runtime diagnostics detected memory riser card fault 1. Go to the service processor memory configuration/deconfiguration menu to verify memory dimms state...

  • Page 318

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4608 248b i/o system and other bus processor runtime diagnostics detected primary i/o drawer operator panel fault operator panel location: u0.1-l1 4608 24a5 i/o system and other bus processor runti...

  • Page 319

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4608 285d i/o system and other bus processor runtime diagnostics detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x1...

  • Page 320

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4609 245c i/o system and memory test detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 4609 245d i/o system and memory test detected 4w 4m processor fault processor car...

  • Page 321

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4609 285d i/o system and memory test detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x1 4609 288a i/o system and me...

  • Page 322

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460a 245c i/o system and self test detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 460a 245d i/o system and self test detected 4w 4m processor fault processor card lo...

  • Page 323

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460a 285d i/o system and self test detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x1 460a 288a i/o system and self...

  • Page 324

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460b 245c i/o system and wire test detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 460b 245d i/o system and wire test detected 4w 4m processor fault processor card lo...

  • Page 325

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460b 285d i/o system and wire test detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x1 460b 288a i/o system and wire...

  • Page 326

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460c 245c i/o system and ipl mops detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 460c 245d i/o system and ipl mops detected 4w 4m processor fault processor card loca...

  • Page 327

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460c 285d i/o system and ipl mops detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x1 460c 288a i/o system and ipl m...

  • Page 328

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460d 245c i/o system and attention handler detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 460d 245d i/o system and attention handler detected 4w 4m processor fault p...

  • Page 329

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460d 285d i/o system and attention handler detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x1 460d 288a i/o system ...

  • Page 330

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460e 245c i/o system and scan control routines detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 460e 245d i/o system and scan control routines detected 4w 4m processor...

  • Page 331

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460e 281d i/o system and scan control routines detected model 6m1 cec backplane fault cec backplane location: u1.1-p1 460e 285d i/o system and scan control routines detected spcn fan controller fau...

  • Page 332

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460f 245c i/o system and error code generation/logging detected 2w 2m processor fault processor card locations: u1.1-p1-c1 u1.1-p1-c2 460f 245d i/o system and error code generation/logging detected...

  • Page 333

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 460f 281d i/o system and error code generation/logging detected model 6m1 cec backplane fault cec backplane location: u1.1-p1 460f 285d i/o system and error code generation/logging detected spcn fa...

  • Page 334

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b26 245c processor system and scan interface basic assurance tests detected 2w 2m processor fault go to “map 1540: minimum configuration” on page 110. 4b26 245d processor system and scan interface...

  • Page 335

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b26 27ab processor system and scan interface basic assurance tests detected an 8w regulator fault 8w regulator card location: u1.1-p1-v1 4b26 281c processor system and scan interface basic assuran...

  • Page 336

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b26 51ad processor system and scan interface basic assurance tests detected 595w dc power supply fault 595w dc power supply locations: u0.1-v1 u0.1-v2 4b26 51ae processor system and scan interface...

  • Page 337

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b27 25b1 processor system and 6xx bus processor runtime diagnostics detected 750 mhz clock fault 750 mhz clock location: u1.1-p1.1.1 4b27 25b3 processor system and 6xx bus processor runtime diagno...

  • Page 338

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b27 285d processor system and 6xx bus processor runtime diagnostics detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. Processor system and 6xx bus processor runtime di...

  • Page 339

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b28 245c processor system and other bus processor runtime diagnostics detected 2w 2m processor fault go to “map 1540: minimum configuration” on page 110. 4b28 245d processor system and other bus p...

  • Page 340

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b28 27aa processor system and other bus processor runtime diagnostics detected a 2w/4w regulator fault 2w/4w regulator card location: u1.1-p1-v1 4b28 27ab processor system and other bus processor ...

  • Page 341

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b28 51ac processor system and other bus processor runtime diagnostics detected 595w ac power supply fault 595w ac power supply locations: u0.1-v1 u0.1-v2 4b28 51ad processor system and other bus p...

  • Page 342

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b29 27ab processor system and memory test detected an 8w regulator fault 8w regulator card location: u1.1-p1-v1 4b29 281c processor system and memory test detected cec backplane fault cec backplan...

  • Page 343

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b29 51ae processor system and memory test detected 1100w dc power supply fault 1100w dc power supply locations: u1.1-v1 u1.1-v2 4b2a 245b processor system and self test detected 2w 4m processor fa...

  • Page 344

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2a 285d processor system and self test detected spcn fan controller fault 1. Spcn fan controller location: u0.1-x2 2. I/o drawer power distribution board location: u0.1-x1 4b2a 288a processor sys...

  • Page 345

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2b 245d processor system and wire test detected 4w 4m processor fault go to “map 1540: minimum configuration” on page 110. 4b2b 248b processor system and wire test detected primary i/o drawer ope...

  • Page 346

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2b 288a processor system and wire test detected memory riser card fault 1. Go to the service processor memory configuration/deconfiguration menu to verify memory dimms state. See ″memory configur...

  • Page 347

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2c 24a6 processor system and ipl mops detected 4w 500 mhz processor fault go to “map 1540: minimum configuration” on page 110. 4b2c 25ab processor system and ipl mops detected 400 mhz clock fault...

  • Page 348

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2c 300a processor system and ipl mops detected 32 mb dimm fault memory dimm locations: u1.1-p1-m1.N u1.1-p1-m2.N 4b2c 300b processor system and ipl mops detected 128 mb dimm fault memory dimm loc...

  • Page 349

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2d 25b1 processor system and ipl mops detected 750 mhz clock fault 750 mhz clock location: u1.1-p1.1.1 4b2d 25b3 processor system and ipl mops detected 4w 750 mhz processor fault go to “map 1540:...

  • Page 350

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2d 300d processor system and ipl mops detected 512 mb (stacked) dimm fault memory dimm locations: u1.1-p1-m1.N u1.1-p1-m2.N 4b2d 300e processor system and ipl mops detected 512 mb (unstacked) dim...

  • Page 351

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2e 25da processor system and scan control routines detected 500 mhz clock fault 500 mhz clock location: u1.1-p1.1.1 4b2e 267d processor system and scan control routines detected an 8w, 750 mhz re...

  • Page 352

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2e 301f processor system and scan control routines detected 128 mb dimm fault memory dimm locations: u1.1-p1-m1.N u1.1-p1-m2.N 4b2e 303a processor system and scan control routines detected 1 gb d...

  • Page 353

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2f 271a processor system and error code detected primary i/o planar fault primary i/o planar location: u0.1-p1 4b2f 271d processor system and error code detected secondary i/o planar fault second...

  • Page 354

    Table 7. Service processor error codes (continued) error code description action/ possible failing fru 4b2f 515b processor system and error code detected 1100w ac power supply fault 1100w ac power supply locations: u1.1-v1 u1.1-v2 4b2f 51ac processor system and error code detected 595w ac power supp...

  • Page 355

    System firmware update messages table 8. System firmware update messages error code description action/ possible failing fru a1fd 0000 firmware update recovery mode entered information message a1fd 0001 service processor flash recovery insert diskette #1 a1fd 0002 service processor flash recovery in...

  • Page 356

    Common firmware error codes attention: follow the procedure defined in “checkpoint and error code index” on page 161. If you replace frus or perform an action and the problem is still not corrected, go to “map 1540: minimum configuration” on page 110 unless otherwise indicated in the tables. If you ...

  • Page 357

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b10f 1008 service processor failure primary i/o drawer backplane location: u0.1-p1 b10f 100e service processor boot flash corrupted primary i/o drawer backplane location: u0.1-p1 b10f 100f service pr...

  • Page 358

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b1fd 0016 diskette read error 1. The firmware diskette may be faulty. Try another diskette. 2. Replace the diskette drive. 3. Replace the primary i/o backplane. B1fd 001a service processor firmware u...

  • Page 359

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b1xx 4620 modem configuration failure (/s1 or /s2) 1. Check modem configuration files 2. Check for system firmware updates location: u0.1-p1/y1 3. Modem b1xx 4621 modem disconnect failure (/s1 or /s2...

  • Page 360

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b1xx 4651 cpu 1 vpd fault processor card location: u1.1-p1-c1 b1xx 4652 cpu 2 vpd fault processor card location: u1.1-p1-c2 b1xx 4660 memory subsystem failure go to “map 1540: minimum configuration” ...

  • Page 361

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b1xx 4681 jtag scan interface problem 1. Jtag cabling 2. Clock card location: u1.1-p1.1.1 3. Processor cards and cec backplane locations: u1.1-p1-c1 u1.1-p1-c2 u1.1-p1 4. Primary i/o drawer backplane...

  • Page 362

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b1xx 4691 system firmware surveillance time out (system firmware to service processor interface failure) 1. Check for system firmware updates location: u0.1-p1/y1 2. If accessible, go to the service ...

  • Page 363

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b1xx 4698 firmware problem 1. Check for system firmware updates 2. Call second level of support b1xx 4699 service processor firmware error 1. Check for system firmware updates location: u0.1-p1/y1 2....

  • Page 364

    Table 9. Common firmware error codes (continued) error code description action/ possible failing fru b1xx 8ff0 informational message no action required. (the data in these informational log entries may be used by support personnel to gather additional debug information.) the value of word 13 may ind...

  • Page 365

    Problem determination-generated error codes table 11. Problem determination-generated error codes error code description action/ possible failing fru m0bt 0000 the system hung during speaker post. This error code is generated by the customer performing “problem determination” in the rs/6000 enterpri...

  • Page 366

    Table 11. Problem determination-generated error codes (continued) error code description action/ possible failing fru m0ps 0000 power failure. This error code is generated by the customer performing “problem determination” in the rs/6000 enterprise server model m80, eserver pseries 660 model 6m1 use...

  • Page 367: Chapter

    Chapter 6. Loading the system diagnostics in service mode the system diagnostics can be booted from the default boot list or from the service mode boot list. (the service mode boot list can be modified using the system diagnostics “display or change bootlist” service aid. The service mode boot list ...

  • Page 368

    Default boot list and service mode bootlist the default boot list is: 1. Diskette 2. Cd-rom 3. Tape 4. Hard file 5. Network v token-ring v ethernet pressing the numeric 5 key on the keyboard causes the system to load standalone diagnostics if a diagnostic cd is present in the cd-rom drive. Pressing ...

  • Page 369: Chapter

    Chapter 7. Using the capacity upgrade on demand feature the capacity upgrade on demand feature allows a new system to be ordered with extra processor capacity that can be enabled by the system administrator. Also, if a system that is already in use requires additional processor capacity, the system ...

  • Page 370

    Process flow for capacity upgrade on demand the following flowchart provides an overview of the process that is required to enable capacity upgrade on demand on systems that need reserve capacity. System is ordered with capacity upgrade on demand feature capacity upgrade on demand feature is ordered...

  • Page 371

    Installing a system with capacity upgrade on demand if you are installing a system that was ordered with a processor capacity upgrade on demand feature, continue with this section to install the capacity upgrade on demand feature. If the capacity upgrade on demand feature is already installed in you...

  • Page 372

    Where (xx) is the number of processors installed in the system, (yy) is the number of capacity upgrade on demand-enabled processors. If (yy) is equal to 0, then capacity upgrade on demand is not enabled. If (yy) is greater than 0, then capacity upgrade on demand is enabled. 3. To enable testing of a...

  • Page 373

    The following information displays: label : cod_changed identifier : nnnnnannb date/time : ddd mm yy time machine id : nnnnnnnnnnnnnn note id : abcdefxxx class : x type : info resource name : cod notify description changing capacity upgrade on demand probable causes user causes user ran chcod comman...

  • Page 374

    Enabling additional capacity upgrade on demand processors this section provides instructions to use the chcod command to enable the appropriate processors as they are needed. For details about the chcod command syntax, go to appendix d, “using the chcod command,” on page 503. If the capacity upgrade...

  • Page 375

    Adding processor capacity to enable additional processors in the configuration of a system that has the capacity upgrade on demand feature installed and running, do the following. 1. To increase the number of authorized processors, type the following at the command line: chcod -r proc -n total_numbe...

  • Page 376

    358 service guide.

  • Page 377: Chapter

    Chapter 8. Using the service processor the service processor menus make it possible for you to configure service processor options, as well as enable and disable functions. Service processor menus are available using an ascii terminal when ok is displayed on the primary i/o drawer operator panel or ...

  • Page 378

    Service processor menus the service processor menus are divided into two groups: v general user menus - the user must know the general-access password. V privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be access...

  • Page 379

    General user menu the menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if set, to access this menu. General user menu 1. Power-on system 2. Power-off system 3. Read vpd image from last system boot...

  • Page 380

    Main menu at the top of the main menu is a listing containing: v your system’s current firmware version v the firmware copyright notice v the system name given to your server during setup you need the firmware version for reference when you either update or repair the functions of your service proce...

  • Page 381

    Service processor firmware version: mm000313 copyright 2000 ibm corporation system name main menu 1. Service processor setup menu 2. System power control menu 3. System information menu 4. Language selection menu 5. Call-in/call-out setup menu 6. Set system name 99. Exit from menus 1> v service proc...

  • Page 382

    Service processor setup menu the service processor setup menu shown below is accessed from the main menu. Service processor setup menu 1. Change privileged access password 2. Change general access password 3. Enable/disable console mirroring: currently enabled 4. Start talk mode 5. Os surveillance s...

  • Page 383

    Passwords passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The privileged-access password can be set from service processor menus or from system management services (sms)...

  • Page 384

    V enable/disable console mirroring console mirroring is supported on serial port 1 (s1) and serial port 2 (s2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port. ...

  • Page 385

    V reprogram flash eprom menu this option updates the system eproms. After entering y to indicate that you want to continue, you are prompted to enter the update diskettes. Follow the instructions on the screen. When the update is complete, the service processor reboots. All system eproms that can be...

  • Page 386

    System power control menu this menu is used to set power control options. Other menus that control boot options are available here: system power control menu 1. Enable/disable unattended start mode: currently enabled 2. Ring-indicate power-on menu 3. Reboot/restart policy setup menu 4. Power-on syst...

  • Page 387

    If the ring-indicate power-on setting is changed, you must select option 30 (refresh modem settings) to update the modem settings. If option 30 (refresh modem setting) is selected, and the modem(s) have not been configured, you will be asked to configure the modems first. See “call-in/call-out setup...

  • Page 388

    – enable supplemental restart policy - the default setting is no. If set to yes, the service processor restarts the system when the system loses control as detected by service processor surveillance, and either: the use os-defined restart policy is set to no. Or the use os-defined restart policy is ...

  • Page 389

    V boot mode menu the boot mode menu allows you to select a boot mode. Boot mode menu 1. Boot to sms menu: currently disabled 2. Service mode boot from saved list: currently disabled 3. Service mode boot from default list: currently disabled 4. Boot to open firmware prompt: currently disabled 98. Ret...

  • Page 390

    System information menu this menu provides access to system configuration information, error logs, system resources, and processor configuration. System information menu 1. Read vpd image from last system boot 2. Read progress indicators from last system boot 3. Read service processor error logs 4. ...

  • Page 391

    V read service processor configuration displays current service processor configuration. V processor configuration/deconfiguration menu this menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigur...

  • Page 392

    The error status of each processor is indicated by ab, where b indicates the number of errors and a indicates the type of error according to the following table: 1. Bring-up failure 2. Run-time non-recoverable failure 3. Run-time recoverable failure a status of 00 indicates that the cpu has not had ...

  • Page 393

    Memory configuration/deconfiguration menu 1: 11.16(00) configured by system 2: 11.17(00) configured by system 9: 11.18(00) configured by system 10: 11.19(00) configured by system 17: 11.20(00) configured by system 18: 11.21(00) configured by system 25: 11.22(00) configured by system 26: 11.23(00) co...

  • Page 394

    If memory repeat gard is disabled, dimms that are in the deconfigured by system state will be reconfigured. These reconfigured dimms are then tested during the boot process, and if they pass, they remain online. If they fail the boot testing, they are deconfigured even though memory repeat gard is d...

  • Page 395

    Memory riser card 2 memory dimm locations for service processor menus 31: 10.78 29: 10.70 27: 10.62 25: 10.54 23: 10.76 21: 10.68 19: 10.60 17: 10.52 15: 10.74 13: 10.66 11: 10.58 9: 10.50 7: 10.72 5: 10.64 3: 10.56 1: 10.48 32: 10.79 30: 10.71 28: 10.63 26: 10.55 24: 10.77 22: 10.69 20: 10.61 18: 1...

  • Page 396

    V power control network utilities menu this menu allows the user to do a lamp test on the operator panels and display, or change the i/o type. Power control network utilities menu 1. Lamp test for all operator panels 2. Display i/o type 3. Change i/o type 98. Return to previous menu 1> – lamp test f...

  • Page 397

    Language selection menu the service processor menus and messages are available in various languages. This menu allows a language to be selected in which the service processor and system firmware menus and messages are displayed. Language selection menu 1. English 2. Francais 3. Deutsch 4. Italiano 5...

  • Page 398

    Call-in/call-out setup menu this menu is used to configure a modem for the service processor to use to support the system: call-in/call-out setup menu 1. Modem configuration menu 2. Serial port selection menu 3. Serial port speed setup menu 4. Telephone number setup menu 5. Call-out policy setup men...

  • Page 399

    Modem configuration menu the first two lines of the modem configuration menu are status lines showing the current selections. Selections are made in the two sections labeled modem ports and modem configuration file name. Select the serial port that you want to activate and then select the modem conf...

  • Page 400

    Serial port selection menu this menu allows you to enable or disable the call-in and call-out functions of each serial port in any combination. Serial port selection menu 1. Serial port 1 call-out: 3. Serial port 1 call-in: currently disabled currently disabled 2. Serial port 2 call-out: 4. Serial p...

  • Page 401

    Telephone number setup menu use this menu to set or change the telephone numbers for reporting a system failure. Telephone number setup menu 1. Service center telephone number: currently unassigned 2. Customer administration center telephone number: currently unassigned 3. Digital pager telephone nu...

  • Page 402

    Call-out policy setup menu callout settings can be set using the following menu: call-out policy setup menu 1. Call-out policy (first/all): currently first 2. Remote timeout, (in seconds): currently 120 3. Remote latency, (in seconds): currently 2 4. Number of retries: currently 2 98. Return to prev...

  • Page 403

    Customer account setup menu this menu allows users to enter information that is specific to their account. Customer account setup menu 1. Customer account number: currently unassigned 2. Customer retain login userid: currently unassigned 3. Customer retain login password: currently unassigned 98. Re...

  • Page 404

    Service processor functions this section discusses some of the service processor functions in greater detail. The service processor supports the functions listed in the following table. Built-in functions initialization and test service processor bist system chip initialization error data collection...

  • Page 405

    Privileged users can power on the system by selecting the system control power menu option from the main menu and then selecting the power-on system option from the system power control menu. General users should select power-on system on the general user menu. V remote power-on via ring-indicate si...

  • Page 406

    Failure during boot process during the boot process, either initially after system power-on or upon reboot after a system failure, the service processor monitors the boot progress. If progress stops, the service processor can re-initiate the boot process (reboot) if enabled to do so. The service pro...

  • Page 407

    Os automatic reboot/restart after crash setting service processor to use os-defined restart policy? Service processor enable supplemental restart policy? System response false 2 no no 1 false 2 no yes restarts false 2 yes 1 no 1 false 2 yes 1 yes true no no 1 true no yes restarts true yes 1 no 1 res...

  • Page 408

    System firmware updates this section provides information and instructions for updating the system firmware. You may need to perform these steps if you are installing an option or if your support representative has instructed you to update your firmware. Always check the pseries & rs/6000 support we...

  • Page 410

    The service processor menus are available while the system is powered off. As a privileged user, from the service processor main menu, select service processor setup, then select reprogram flash eprom menu. The update process requests update diskettes as needed. Updating system firmware from the aix...

  • Page 411

    V a processor or memory dimm reaches a threshold of recovered failures that results in a predictive callout (as determined by the processor run-time diagnostics in the service processor). During boot time, the service processor does not configure processors or memory dimms that are marked ″bad.″ if ...

  • Page 412

    For operating system surveillance to work correctly, you must set the following parameters: v surveillance enable/disable v surveillance interval the maximum time the service processor waits between heartbeats from the operating system before reporting a surveillance failure. V surveillance delay th...

  • Page 413

    Console mirroring console mirroring is supported on serial port 1 (s1) and serial port 2 (s2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port. The mirror port i...

  • Page 414

    Service processor error log the service processor error log, an example of which follows, contains information about error conditions detected by the service processor. Error log 1. 11/30/99 19:41:56 service processor firmware failure b1004999 enter error number for more details. Press return to con...

  • Page 415

    Lcd progress indicator log the following is an example of the lcd progress indicator log. It shows the types of entries that the log might contain, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). Lcd progress indicator log b0ff 0539..17...

  • Page 416

    Service processor operational phases this section provides a high-level flow of the phases of the service processor. Sp power applied pre-standby phase standby phase sp menus available bring-up phase sms menus available run-time phase operating system login prompt available pre-standby phase this ph...

  • Page 417

    The standby phase components are as follows: v modem configuration the service processor configures the modem (if installed) so that incoming calls can be received, or outgoing calls can be placed. V dial in monitor incoming phone line to answer calls, prompt for a password, verify the password, and...

  • Page 418

    Run-time phase this phase includes the tasks that the service processor performs during steady-state execution of the operating system. V environmental monitoring the service processor monitors voltages, temperatures, and fan speeds. V responding to system processor commands the service processor re...

  • Page 419: Chapter

    Chapter 9. Using system management services use the system management services menus to view information about your system and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. The text-based open firmware command line (the ok prompt), which is ...

  • Page 420

    Each option on the system management services utilities menu is described in this section. Password utilities entering this selection permits access to the options shown on the following screen: password utilities 1 set privileged access-password 2 remove privileged-access password 3 unattended star...

  • Page 423

    Adapter parameters select the adapter parameters option from the network parameters menu to view an adapter’s hardware address, as well as configure network adapters that require setup. A screen similar to the following displays when you make this selection: adapter parameters device slot hardware a...

  • Page 424

    Ping select ping from the network parameters menu to test a connection to a remote system unit. After selecting the ping option, you must first choose an adapter to communicate with the remote system. Adapter parameters device slot hardware address 1. Gigabit ethernet 4: p1-i4/e1 0004ac7c0135 2. Tok...

  • Page 427

    Select boot devices select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain up to five devices. The following is an example of this screen. Select boot devices 1 display current settings 2 restore default settings 3...

  • Page 428

    Selecting any of the configure boot device options displays a screen similar to the following. Configure nth boot device device current device number position name 1 1 diskette 2 4 ethernet ( loc=p1-i4/e1 ) 3 - token-ring ( loc=p1-i5/t1 ) 4 2 scsi cd-rom ( loc=p1/z1-a1 ) 5 3 scsi 9100 mb harddisk ( ...

  • Page 430

    412 service guide.

  • Page 431: Chapter

    Chapter 10. Removal and replacement procedures before performing any of the removal or replacement procedures in this chapter, read the following notices. Danger an electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to ...

  • Page 432

    Handling static-sensitive devices attention: disk drives, tape drives, and cd-rom drives are sensitive to static electricity discharge. These devices are wrapped in antistatic bags to prevent this damage. Take the following precautions: v if you have an antistatic wrist strap available, use it while...

  • Page 433

    Powering off and powering on the system this section provides procedures for powering off and powering on the system. Powering off the system if the system is operating under aix, type shutdown to power off the system. If you cannot use this method, you can power off the system by using the followin...

  • Page 434

    Hot-pluggable frus note: you do not have to power off the system to remove a hot-pluggable fru from the cec drawer or from i/o drawers. The following frus are hot-pluggable: v some pci adapters of an i/o drawer v power supplies in an i/o drawer or cec drawer (if the drawer has two power supplies and...

  • Page 435

    Pci adapters with this system, you can install pci adapters with the power on. These adapters are referred to as hot-pluggable pci adapters. Some adapters are not hot-pluggable and power must be removed from the system for adapter installation. Before you install the adapter, determine if the pci ad...

  • Page 436

    9. If you are not installing another adapter in this slot, place a blank slot cover in the adapter slot and then lower the plastic stop over the adapter bracket. Rotate the locking latch clockwise until it clicks into the locked position. 10. Replace the system unit covers and return the drawer to t...

  • Page 437

    Hot-pluggable pci adapter removing a hot-pluggable pci adapter note: if you are removing an adapter and replacing it with an adapter that is identical to the adapter removed, use the “replacing a hot-pluggable pci adapter” on page 420 procedure. To remove an adapter, do the following: 1. Place the i...

  • Page 438

    15. When you are instructed to remove the adapter from the adapter slot, disconnect any cables that are connected to the adapter being removed. 16. Turn the locking latch and lift the plastic stop for the adapter. 17. Carefully grasp the adapter by the edges and pull it straight out from the i/o boa...

  • Page 439

    Publication is located on the aix documentation cd. Access the documentation information loading the documentation cd onto the hard disk or by mounting the cd in the cd-rom drive. 5. Refer to “pci hot-plug manager access” on page 423, and follow the steps in the access procedure to select pci hot pl...

  • Page 440

    Installing a hot-pluggable pci adapter to install an adapter, do the following: 1. Place the i/o drawer in the rear service position: a. If you have not already done so, open the front door of the rack unit. B. Loosen the two thumbscrews that attach the front bezel to the drawer. C. Grasp both sides...

  • Page 441

    Pci hot-plug manager access the installation instructions for hot-pluggable pci adapters refer you to these procedures when it is appropriate to perform them. Note: a pci adapter is only hot-pluggable if the pci adapter is supported for hot-plug applications. See the pci adapter placement reference,...

  • Page 442

    Pci hot-plug manager menu the following options are available from the pci hot plug manager menu: note: for information about the pci slot led states, see “i/o drawer pci slot led definitions” on page 416. List pci hot-plug slots provides a descriptive list of all slots that support pci hot-plug cap...

  • Page 443

    Unconfigure a device allows the user to put an existing pci adapter into the defined state if the device is no longer in use. This step must be completed successfully before starting any removal or replacement operation. If this step fails, the customer must take action to release the device. Config...

  • Page 444

    Memory riser cards and memory modules removal note: for -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “cec backplane” on page 440. 1. Turn off power as described in “powering off the system” on page 415. 2. Remove the card-cage retaining screws in the back of the ...

  • Page 445

    3. Insert the memory module firmly into the connector. Chapter 10. Removal and replacement procedures 427.

  • Page 446

    Locking tabs 4. Secure the memory module with the locking tabs located at each end of the connector. 5. Replace the memory card into the system unit. 6. Push the cec drawer back into the rack, and replace the cec card-cage retaining screws. 428 service guide.

  • Page 447

    Cec regulator card 1 removal note: for -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “cec backplane” on page 440. 1. Turn off power as described in “powering off the system” on page 415. 2. Remove the card-cage retaining screws in the back of the cec drawer. 3. Gr...

  • Page 448

    Processor card removal note: for -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “cec backplane” on page 440. Attention: the processor cards in this system can only be attached to the backplane once. If a processor card is removed, it must be replaced with a new pro...

  • Page 449

    1 1 2 2 3 3 7. Locate the spring screws (1) attached to the processor card you want to remove. Using a 3/8 ″ hex driver, turn the spring screw counterclockwise to loosen and remove the screw. Do not drop the screw into the cec card-cage. 8. The processor latches (2), which pivots at the opposite end...

  • Page 450

    Replacement attention: look for small amounts of debris on the connecting surfaces between the backplane and the processor card. Mating the two surfaces is critical for the processor to function properly. 1. Gently lift one end of the processor card and then the other until it slides up and off of t...

  • Page 451

    2. This step instructs you how to use the special brush provided with the new processor. It is important that you follow these instructions very carefully: a. Remove the brush from the packaging. B. Refer to the following figure: 1 c. Starting with the brush (1) in the center of the processor contac...

  • Page 452

    Cec fans the cec drawer has two fans. You can replace each fan separately. The removal and replacement procedures are the same for each fan. Each cec fan is hot-pluggable. If only one needs to be removed, you do not have to power off the system. Removal 1. Loosen the two thumbscrews that attach the ...

  • Page 453

    Replacement replace in reverse order. Attention: after hot-plugging a cec fan, wait at least 5 minutes and then examine the system error logs to make sure cec fan errors are not being logged. Chapter 10. Removal and replacement procedures 435.

  • Page 454

    Cec power supplies the cec drawer has two power supplies. You can replace each power supply separately. The removal and replacement procedures are the same for each power supply. Each cec power supply is hot-pluggable. If only one needs to be removed, you do not have to power off the system. Removal...

  • Page 455

    Cec rio bus adapter 1 removal note: for -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “cec backplane” on page 440. 1. Turn off power as described in “powering off the system” on page 415. 2. For easy replacement, record the locations of the rio cables attached to ...

  • Page 456

    8. If you are removing the clock card, remove the clock card cover (1). 9. Grasp the clock card by its handle (2) and pull it straight out of the rio bus adapter card (3). 1 2 3 438 service guide.

  • Page 457

    Replacement remove the clock card from the old cec rio bus adapter using the previous procedure, and put it into the new cec rio bus adapter. Do this by aligning the three pins on the cec rio bus adapter with the holes on the clock card. Chapter 10. Removal and replacement procedures 439.

  • Page 458

    Cec backplane attention: the processor cards in this system can only be attached to the backplane once. If the cec backplane is replaced with a new backplane, the processor(s) must also be replaced with a new processor card(s). Attention: before proceeding, make sure you have been directed to replac...

  • Page 459

    Note: for -48 vdc systems, you must first remove a long jackscrew (5) that protrudes from the rear center of the cec card-cage. Refer to the following figure. 1 2 4 5 3 5. Remove the two card-cage retaining screws in the back of the cec drawer. 6. Grasp the handle located in the center rear of the c...

  • Page 460

    15. Remove the six cage-to-slide screws (1) to separate the cec card-cage from the drawer enclosure, as shown in following figure. 1 2 16. Place the cec card-cage on a suitable work surface. Attention: make sure adequate support is given to the edges of the cec backplane so that clearance is allowed...

  • Page 461

    Rear cover 4. Disconnect and label all cables from the rear of the assembly. 5. Remove boot disk drives if installed. See “internal disk drives” on page 453. 6. Remove and label adapters. See “pci adapters” on page 417. 7. Remove two screws from each side of the assembly. 8. Disconnect and label all...

  • Page 462

    9. Slide the i/o drawer backplane assembly to the rear and remove the assembly. 10. Remove the rio card assembly, as described in “i/o drawer rio bus adapter” on page 445. 11. Remove the bar from the old assembly and install on the new assembly. See “i/o drawer” on page 476. Replacement 1. Replace i...

  • Page 463

    I/o drawer rio bus adapter removal 1. Turn off power as described in “powering off the system” on page 415. 2. Place the i/o drawer in the rear service position, as described in “rear service position” on page 463. 3. Remove the two thumbscrews and remove the rear cover. Rear cover 4. Disconnect all...

  • Page 464

    5. Remove the screw and remove the retainer bracket from the rear release latch. 6. Pull up on the release latches, and carefully pull the card out of the slot. Replacement replace in reverse order. 446 service guide.

  • Page 465

    I/o drawer power distribution board removal 1. Turn off power as described in “powering off the system” on page 415. 2. Place the i/o drawer in the rear service position, as described in “rear service position” on page 463. 3. Remove the two thumbscrews and remove the rear cover. Rear cover 4. Remov...

  • Page 466

    11. Loosen the two screws from the center cover and remove the cover. Center cover media cable tray 12. Remove the media cable tray. 13. Remove the screws from the power distribution board. Power distribution board 14. Remove the power distribution board. Replacement replace in reverse order. I/o dr...

  • Page 467

    6. If your drawer has only one power supply, the unused power supply position must be filled with a cooling unit, which must have a power supply fan assembly attached to it. 7. Do not hot-plug a power supply if the ambient room temperature is greater than 32°c (90°f), as it can cause loss of data or...

  • Page 468

    Removal danger do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit. D02 1. If you have not already done so, open the front door of the rack unit. 2. Loosen the two thumbscrews that attach the front bezel to the drawer. 3. Grasp b...

  • Page 469

    Replacement note: the power supply handle must be in the down position for replacement. Replace in the reverse order. Chapter 10. Removal and replacement procedures 451.

  • Page 470

    Power supply test switch procedure before you replace a power supply, use this procedure to determine if the power supply needs replacing. 1. Perform steps 1 through 7 in “i/o drawer power supplies and power supply fan assemblies” on page 448. 2. Connect the line cord to the power supply and look at...

  • Page 471

    Internal disk drives removal 1. Turn off power as described in “powering off the system” on page 415 2. Place the drawer in the rear service position as described in “rear service position” on page 463. 3. Remove the two thumbscrews and remove the back top cover. 4. Remove the screw from the back of...

  • Page 472

    Internal dasd 1 scsi id = 4 internal dasd 2 scsi id = 8 replacement replace in reverse order. Refer to the following diagram for help with connecting the cables to the internal disk drives. Term j5 dasd 1 dasd 2 to system internal scsi cable internal scsi cable internal/external scsi cable fc 3139 i...

  • Page 473

    2. Unused scsi connectors on the scsi cables are shown for each configuration. Carefully select the correct scsi connectors and id jumpers. 3. When using the fc 3139 internal/external cable, one or more of the following external cables will also be required: v fc 2118 v fc 2424 v fc 2425 for descrip...

  • Page 474

    Fan controller card removal 1. Turn off power as described in “powering off the system” on page 415. 2. Place the drawer in the front service position as described in “front service position” on page 464. 3. Remove the two screws from the center top cover and remove the cover. 4. Disconnect the cabl...

  • Page 475

    Cd-rom drive attention: do not open the drive; no user adjustments or serviceable parts are inside. Caution: a class 1 laser is contained in the device. Do not attempt to operate the drive while it is disassembled. Do not attempt to open the covers of the drive as it is not serviceable and is replac...

  • Page 476

    7. Remove the screws that connect the carrier to the cd-rom. Replacement replace in reverse order. 458 service guide.

  • Page 477

    Tape drive removal 1. Turn off power as described in “powering off the system” on page 415. 2. If you have not already done so, open the front door of the rack unit. 3. Loosen the two thumbscrews that attach the front bezel to the i/o drawer. 4. Grasp both sides of the front bezel and pull it off th...

  • Page 478

    Diskette drive removal 1. Turn off power as described in “powering off the system” on page 415. 2. If you have not already done so, open the front door of the rack unit. 3. Loosen the two thumbscrews that attach the front bezel to the i/o drawer. 4. Grasp both sides of the front bezel and pull it of...

  • Page 479

    Operator panel removal 1. Turn off power as described in “powering off the system” on page 415. 2. Place the i/o drawer in the front service position as described in “front service position” on page 464. 3. Loosen the two retaining screws that attach the front bezel to the drawer. 4. Grasp both side...

  • Page 480

    9. Remove the operator panel from the mounting bracket. Replacement 1. Remove the vpd module from the old operator panel and insert it in the new operator panel. Make sure you insert the module in the same position as it was in the old panel. 1 2 1 vpd module 2 cable connector 2. To replace, perform...

  • Page 481

    Rear service position to place a drawer in the rear service position, do the following: 1. If you have not already done so, open the front door of the rack unit. 2. Loosen the two thumbscrews that attach the front bezel to the drawer. 3. Grasp both sides of the front bezel and pull it off the drawer...

  • Page 482

    Front service position to place a drawer in the front service position, do the following: attention: do not pull the drawer out from the front. The drawer must be pushed to the front service position from the rear of the system. 1. If you have not already done so, open the front door of the rack uni...

  • Page 483

    Battery removal caution: a lithium battery can cause fire, explosion, or severe burn. Do not recharge, disassemble, heat above 100°c (212°f), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children. Replace only with the part number specified for your syste...

  • Page 484

    4. Remove any adapters or dasd in slots 13 and 14 to gain access to the battery. 5. Use one finger to gently slide the battery away from the notch in the battery socket. Then use your thumb and index finger to hold the battery as it pushes out of the socket. (the spring mechanism behind the battery ...

  • Page 485: Chapter

    Chapter 11. Parts information this chapter contains parts information for the system. 467.

  • Page 486

    Cec drawer card assembly 9 468 service guide.

  • Page 487

    Index part number ccin number units per assy description 1 24l0965 or 24l0964 or 21p6270 27ab 267d 1 2-way / 4-way regulator assembly or 6-way / 8-way regulator assembly or 8-way 750 mhz regulator assembly 2 04n3033 288a up to 2 memory riser card 3 04n3867 2733 1 rio card assembly 4 04n3959 1 orient...

  • Page 488

    Cec drawer backplane 5 2a 1 2 3 4 470 service guide.

  • Page 489

    Index part number ccin number units per assy description 1 42l0972 6 cec mtg screw 2 04n6572 281c 1 500mhz backplane/stiffener assembly 2 04n3524 281d 1 750mhz backplane/stiffener assembly 2a 53p5669 2 backplane/cpu standoff/screw fru kit assembly (post standoff and screw) 3 24l0972 1 cec cage assem...

  • Page 490

    Cec drawer power supplies 1 2 3 4 5 6 7 8 9 472 service guide.

  • Page 491

    Index part number units per assy description 1 75g2878 2 cec cage mtg screw 2 24l0774 1 rear emc shield 3 1621811 4 emc shield screw 4 90h9196 1 emc tunnel 5 24l2643 2 emc tunnel screw 6 90h9196 1 cec handle rod 7 24l2643 1 cec handle bracket 8 1621807 2 cec handle screw 9 24l0728 44l0045 up to 2 up...

  • Page 492

    Cec drawer fan assemblies 2 1 3 4 5 6 8 9 10 11 12 13 7 14 474 service guide.

  • Page 493

    Index part number units per assy description 1 90h6641 1 spcn bracket 2 24l0888 1 busbar, power distribution unit 3 1621817 5 busbar screws 4 97h7471 1 power harness 5 1621811 4 fan-mounting screw 6 90h6284 1 shoulder screw power harness 7 24l0883 1 fan-mounting assembly 8 44l0026 1 led board assemb...

  • Page 494

    I/o drawer 1 2 3 4 5 6 7 8 9 10 11 16 17 18 19 20 12 14 13 13 15 21 22 23 24 26 25 27 476 service guide.

  • Page 495

    Index part number ccin number units per assy description 1 11k1107 1 fan controller card 2 see note 1 tape drive 3 41l5691 1 tape drive carrier 4 11k0812 up to 2 ac power supply (595 watt) 41l5413 up to 2 dc power supply 03n2829 1 cooling unit (power supply filler) 5 41l5448 1 fan assembly 6 see not...

  • Page 496

    7 8 9 10 6 1 2 3 4 4 5 478 service guide.

  • Page 497

    Index part number units per assy description 1 03n3845 1 left rail assembly 2 03n3847 1 right rail assembly 3 09p0327 2 anti-tip bracket 4 00p2402 2 channel cable bracket (t00 rack) 5 11k0826 2 channel cable bracket (s00 rack) 6 11k0851 1 reset bracket 7 see note 2 cd-rom drive 8 41l5691 1 cd-rom ca...

  • Page 498

    Index part number units per assy description 1 97h7603 1 v/s comm power cable 2 97h7600 1 jtag power cable 3 97h7472 1 miscellaneous power cable 4 97h7471 1 miscellaneous power cable 480 service guide.

  • Page 499

    Primary i/o drawer cables fan controller card power distribution board dasd power i/o board pci board op panel op panel power supply 1 3.3 v 3.3 v ground grd 5 v 5 v fan 1 fan 2 fan 5 cd-rom dasd 2 dasd 1 term term optional media diskette diskette base spcn base spcn jtag i/p scsi v/s comm b u l k h...

  • Page 500

    Index part number units per assy description 1 03n3040 1 misc. Power cable (pdb to pci board) 2 41l5517 1 operator panel cable (i/o board to i/p) 3 41l5518 1 base spcn cable (i/o board to i/p) 4 41l5516 1 diskette cable (i/o board to i/p) 5 41l5946 1 jtag cable (i/o board to bulkhead) 6 41l5521 1 v/...

  • Page 501

    Secondary i/o drawer cables fan controller card power distribution board i/o board pci board op panel op panel power supply 1 3.3 v 3.3 v ground grd 5 v 5 v fan 1 fan 2 fan 5 term optional media optional media base spcn base spcn i/p power supply 2 or cooling unit fan 3 fan 4 fan 6 fan 9 j4 j3 j2 j2...

  • Page 502

    Index part number units per assy description 1 03n3040 1 misc. Power cable (pdb to pci board) 2 41l5517 1 operator panel cable (i/o board to i/p) 3 41l5518 1 base spcn cable (i/o board to i/p) 4 03n3448 1 scsi cable (bulkhead to i/p) 5 41l5649 1 operator panel cable (i/p to op panel) 6 41l5652 1 fan...

  • Page 503

    External cables fru part number units per assy description 21h7375 1 jtag cable 3-meter 44l0033 1 v/s comm cable 3-meter 97h7328 1 v/s comm cable 6-meter 44l0005 up to 6 rio cable 3-meter 97h7490 up to 6 rio cable 6-meter 04n7014 up to 6 rio cable 15-meter 09p1251 up to 3 spcn cable 3-meter 21f9469 ...

  • Page 504

    Cec drawer to pdu line cords the following listed system drawer to pdu line cords are not shown in any of the illustrations. Part number feature code description 6952301 9800 line cord (united states, canada) 49p2110 9802 line cord (brazil) 1339520 9820 line cord (belgium, finland, france, indonesia...

  • Page 505

    Index fru part number units per assy description 93h8134 1 keyboard, 102 greek (id 319) 93h8135 1 keyboard, 101 hebrew (id 212) 93h8136 1 keyboard, 102 hungarian (id 208) 93h8137 1 keyboard, 102 iceland (id 197) 93h8138 1 keyboard, 102 italy (id 142) 93h8139 1 keyboard, 102 norwegian (id 155) 93h814...

  • Page 506

    Keyboards and mouse (black) index number fru part number units per assy description 1 07l9446 1 keyboard, 101 united states english (id 103p) 07l9447 1 keyboard, 102 canada french (id 058) 07l9448 1 keyboard, 102 canada french (id 445) 07l9449 1 keyboard, 102 spanish (id 171) 07l9450 1 keyboard, 104...

  • Page 507

    Index number fru part number units per assy description 07l9478 1 keyboard, 102 latvia (id 234) 07l9479 1 keyboard, us english iso9995 (id 103p) 07l9480 1 keyboard, 106 japan (id 194) 07l9481 1 keyboard, 101 chinese/us (id 467) 07l9482 1 keyboard, 103 korea (id 413) 07l9483 1 keyboard, 101 thailand ...

  • Page 508

    490 service guide.

  • Page 509: Appendix

    Appendix a. Environmental notices product recycling and disposal this unit contains materials such as circuit boards, cables, electromagnetic compatibility gaskets and connectors which may contain lead and copper/beryllium alloys that require special handling and disposal at end of life. Before this...

  • Page 510

    Dette produkt kan indeholde et f orseglet batteri, der indeholder bly, nikkel-kadmium, nikkel-metal-hydrid, litium eller litium-ion. Der er flere oplysninger om batter iet i bruger- eller servicevejledningen. Batteriet må ikke kasseres sammen med det almindelige aff ald. Batteriet skal kasseres i he...

  • Page 511

    Questo prodotto potrebbe contenere una batteria al piombo, al nichel-cadmio, all ’idruro di nichel, al litio o agli ioni di litio. Consultare il manuale utente o il manuale di assistenza per informazioni specifiche sulla batteria. La batteria deve essere appropriatamente riciclata o smaltita. Il ser...

  • Page 512

    Produkten kan innehålla ett förseglat batteri av någon av typerna blyackumulator , nickel-kadmium, nickel-metallhydrid, litium eller litiumjon. Detaljerad batteriinformation finns i användar - eller servicehandboken. Batteriet måste lämnas till återvinning eller kastas på ett miljösäkert sätt. Det k...

  • Page 513

    In the united states, ibm has established a collection process for reuse, recycling, or proper disposal of used ibm sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from ibm equipment. For information on proper disposal of these batteries, please contact ibm at 1-800-4...

  • Page 514

    Acoustical noise emissions the equivalent continuous a-weighted sound pressure level at workstations (emission sound pressure level at the 1-meter bystander positions) does not exceed 70 db(a). Der geräuschpegel der einheit ist kleiner oder gleich 70 db(a). Declared acoustical noise emissions noise ...

  • Page 515: Appendix

    Appendix b. Notices this information was developed for products and services offered in the u.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services ...

  • Page 516

    Battery return program this product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be ...

  • Page 517: Appendix

    Appendix c. Service processor setup and test for your convenience, an example of a basic service processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you. Service...

  • Page 518

    Testing the setup this section contains sample testing procedures to help ensure that your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “serial port con...

  • Page 519

    3. Identify the serial port(s) with the modem(s). 4. Type smit tty 5. Select add tty 6. Select rs232 7. Select baud rate 9600 or higher. 8. Select login enable and set the flow control to rts. 9. Commit the selections and set up any other needed serial ports. 10. Exit smit. Appendix c. Service proce...

  • Page 520

    502 service guide.

  • Page 521: Appendix

    Appendix d. Using the chcod command description the chcod command manages the capacity upgrade on demand feature, which allows configuration of more resourcetype, in this instance processors, on the system than were initially configured. The additional resources may be enabled if they are available,...

  • Page 522

    504 service guide.

  • Page 523: Appendix

    Appendix e. Verifying capacity upgrade on demand processors capacity upgrade on demand data is stored in system hardware. If a system failure occurs where certain hardware must be replaced, the capacity upgrade on demand data may be lost. Use the following procedures to ensure that the capacity upgr...

  • Page 524

    As available for future capacity and the failed processors marked as failed. The customer can continue to run the system without degradation. However, in such a case, the failing processor card should be replaced at the customer’s convenience to allow the customer to add capacity as needed. Use the ...

  • Page 525

    10. Shut down and reboot the system, as follows: shutdown -fr 11. Allow the system to do a normal boot. Appendix e. Verifying capacity upgrade on demand processors 507.

  • Page 526

    508 service guide.

  • Page 527: Appendix

    Appendix f. Modem configurations the service processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample modem configuration files this appendix contains information about several sample modem configuration files that either wo...

  • Page 528

    Configuration file selection use the following steps to select a configuration file: 1. Is your modem an ibm 7852-400? If yes, use modem configuration file modem_m0.Cfg and go to step 7. Note: the ibm 7852-400 modem has dip switches on the right side of the unit. See “ibm 7852-400 dip switch setting...

  • Page 529

    Some modems, such as the ibm 7857-017, are not designed for the paging function. Although they can be used for paging, they return an error message when they do not get the expected response from another modem. Therefore, even though the paging was successful, the error message causes the service pr...

  • Page 530

    Customizing the modem configuration files you can create your own modem configuration files or modify the samples provided. After you customize your modem configuration files, you must access them through the configure remote maintenance policy service aid rather than from the service processor menu...

  • Page 531

    Ibm 7852-400 dip switch settings if you are using a 7852-400 modem to enable service processor communications, for proper operation, the dual inline package (dip) switches must be set according to the following table: switch position function 1 up force dtr 2 up flow control &e4 3 down result codes ...

  • Page 532

    Ring detection most modems produce an interrupt request each time they detect a ring signal. Some modems generate an interrupt only on the first ring signal that they receive. At&t dataport 2001 is an example of such a modem. The service processor uses the ring interrupt request to count the number ...

  • Page 533

    Transfer of a modem session because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &dn (where n is a number) generally sets the modem response ...

  • Page 534

    Recovery strategy the recovery strategy consists of making two calls to establish a remote session. This solution is the easiest to implement and allows more freedom for configuring your server’s serial ports. To set up a remote terminal session, dial into the service processor and start the system....

  • Page 535

    Modem configuration sample files sample file modem_m0.Cfg # # component_name: (espsetup) entry service processor setup: modem_m0 # # functions: modem configuration file specifically for ibm 7852-400 # modem with auto-reliable feature. This feature must be turned off # for catcher calls. This example...

  • Page 536

    "19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # separate from previous data. Send "+++" # assure command mode. Delay 2 # allow mode switching delay. Send "ath0t\r" # set modem switch-hook down # (i.E., hang up). Ignore "0\r" or "ok\r" timeout 2 # ignore modem res...

  • Page 537

    Expect "0\r" or "ok\r" timeout 2 # confirm commands successful. Send "atv0s0=0\r" # numeric response code # auto answer off expect "0\r" timeout 2 # confirm commands successful. Done # error: # handle unexpected modem # responses. Expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done appen...

  • Page 538

    Sample file modem_m1.Cfg # # component_name: (espsetup) entry service processor setup modem_m1 # # functions: modem configuration file specifically for ibm 7857-017 modem with # auto-reliable feature. This feature must be turned off for catcher calls. # this example uses the at&f reset command to ch...

  • Page 539

    Send "ate0q1\r" # initialize modem: echo off, # disable responses. Ignore "0\r" timeout 1 done condin: send "at&f*e0e0\r" # reset to factory defaults. # *e0=data compression disabled # e0=echo disabled ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "at#f0*q2\r" # trellis modulation...

  • Page 540

    Sample file modem_z.Cfg # # component_name: (espsetup) entry service processor setup z # # functions: modem configuration file for many early hayes* compatible modems. # this example uses the atz reset command to choose the factory defaults. # this setup will work for many modems, but it is required...

  • Page 541

    Done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # separate from previous data. Send "+++" # assure command mode. Delay 2 # allow mode switching ...

  • Page 542

    Error: # handle unexpected modem # responses. Expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done 524 service guide.

  • Page 543

    Sample file modem_z0.Cfg # # component_name: (espsetup) entry service processor setup z0 # # functions: modem configuration file for some early hayes* compatible modems. # this example uses the atz0 reset command to choose the factory defaults. # this setup is recommended for modems that will respon...

  • Page 544

    Timeout 60 done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # separate from previous data. Send "+++" # assure command mode. Delay 2 # allow mode...

  • Page 545

    Done # ri power on enabled. Error: # handle unexpected modem # responses. Expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done appendix f. Modem configurations 527.

  • Page 546

    Sample file modem_f.Cfg # # component_name: (espsetup) entry service processor setup f # # functions: modem configuration file for many recent hayes* compatible modems. # this example uses the at&f reset command to choose the factory defaults. # this set up is preferred for modems with extended (&) ...

  • Page 547

    Connect: send "atdt%n\r" # tone dialing command. # %n from call home setup. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "a/" # repeat the previous command. # expect a connection response. Expect "16\r"...

  • Page 548

    Ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "ate0t\r" # initialize modem: echo off, expect "0\r" or "ok\r" timeout 2 # enable responses (numeric), send "atq0v0x0t\r" # limit response codes. Expect "0\r" timeout 2 # confirm commands successful. Send "ats0=0\r" # set autoanswer ...

  • Page 549

    # following are common responses from a wide range of modems: # 16, 15, 12, 10, 5 and 1 are connection responses. Add others as required. # 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; 0=ok # # programming note: no blanks between double quote marks ("). Condout: send "at&f0q0t\r" # reset m...

  • Page 550

    Expect "2\r" timeout 10 # pick up second ring # or timeout. # expect a connection response. Expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" timeout 60 done page: send "atdt%n,,,,%r;\r" # %n = pager call center number # add enough commas to wait for # time to enter paging numb...

  • Page 551

    Icdelay 1 defaultto 10 calldelay 120 # at attention code , inserts delay in dialing commands # &f1 reset. Restore profile 1 q0 turn on responses # e0 turn echo off q1 turn off responses # v0 use numeric responses s0=0 automatic answer inhibit # +++ escape to command mode s0=2 answer on second ring #...

  • Page 552

    Ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "ate0q1\r" # initialize modem: echo off, # disable responses. Ignore "0\r" timeout 1 done condin: send "at&f1q0t\r" # reset modem. Select profile 1 ignore "0\r" or "ok\r" timeout 2 # ignore modem response. Send "ate0t\r" # initialize m...

  • Page 553: Appendix

    Appendix g. Rack drawer rail instructions this appendix provides information for installing rails into your rack or system. Read the safety information in “safety notices” on page xi before using these procedures. Front drawer-stop installation install a drawer stop (2), part number 11k0358, on each...

  • Page 554

    Drawer rail assembly and installation the drawer rails require assembly before you put them in your rack. Use two screws, part number 00g1268, to attach an anti-tip guide (2), part number 09p0327, to each rail. The left rail (1) is part number 03n3845 and the right rail (5) is part number 03n3847. R...

  • Page 555

    Cable routing use the following descriptions to route and secure the cables in the rack drawer. I/o drawer cables: if present, connect the rio drawer cables to the i/o drawer and secure them with the rio cable retainer (3), part number 11k0584. Use two screws (2), part number 00g1268. To hold the ca...

  • Page 556

    Cec drawer cables: arrange the cec drawer cables in the cec drawer cable bracket (3), part number 11k0249, and fasten the bracket to the back of the cec drawer. (fasteners (1) push in to lock and pull out to unlock.) route the cables over the cable guides, and secure the cables with velcro strips (2...

  • Page 557

    Securing drawer cables: route the cables over the cable guides (2) and secure the cables with velcro strips (1), part number 07h6855 or 51h9502. Leave a loop large enough so that the drawer can be pulled out the back. 1 2 appendix g. Rack drawer rail instructions 539.

  • Page 558

    540 service guide.

  • Page 559: Index

    Index a about this book xvii acoustical noise emissions 496 aix location codes 30, 31 aix operating system documentation 374, 408 b battery disposal, recycling 491 removal 465 bay locations 22 beacon, parts 486 boot list 349 boot mode menu 371 boot problems 155 c cables jtag 46 rio 46 spcn 46, 51 v/...

  • Page 560

    Firmware checkpoints 144 firmware updates system 390 firmware/post error codes 194 flow, data 4 flow, ipl 135 front service position 464 fru hot-pluggable 416 index 159 isolation 69 g general user menu 361 h handling static-sensitive devices 414 hot-pluggable frus 416 i i/o drawer backplane assembly...

  • Page 561

    N noise emissions 496 noise emission 63, 496 o online diagnostics 349 online publications xvii open firmware, entering 8 operating system documentation, aix 374, 408 operator panel error codes 164 operator panel removal 461 ordering publications xvii overview diagnostics 67 system 1 p parts informat...

  • Page 562

    Safety (continued) rack xi saving service processor settings 499 scsi ids 22 secondary i/o drawer cable diagram 57 secondary i/o drawer operator panel locations 21 self-test, power-on 6 serial port selection menu 382 snoop setup menu 367 speed setup menu 382 service clearance 62 service inspection g...

  • Page 563: Readers’

    Readers’ comments — we’d like to hear from you rs/6000 enterprise server model m80 eserver pseries 660 model 6m1 service guide publication no. Sa38-0571-01 overall, how satisfied are you with the information in this book? Very satisfied satisfied neutral dissatisfied very dissatisfied overall satisf...

  • Page 564: Business

    Readers’ comments — we’d like to hear from you sa38-0571-01 sa38-0571-01 cut or fold along line cut or fold along line fold and tape please do not staple fold and tape fold and tape please do not staple fold and tape no postage necessary if mailed in the united states business reply mail first-class...

  • Page 566

    Printed in usa september 2001 sa38-0571-01.

  • Page 567

    Spine information: rs /6 000 en te rp ri se se rv er mo d el m80 es er ve r ps er ie s 660 mo d el 6m1 s ervi ce gu id e s a38-0 57 1-0 1.