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IBM System x3530 M4 Installation And Service Manual
Summary of System x3530 M4
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System x3530 m4 type 7160 installation and service guide.
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System x3530 m4 type 7160 installation and service guide.
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Note before using this information and the product it supports, read the general information in “notices” on page 371 and the ibm safety information, and ibm environmental notices and user's guide on the ibm documentation cd, and the ibm warranty information document that comes with the server. Seco...
Page 5: Contents
Contents safety . . . . . . . . . . . . . . . Vii guidelines for trained technicians . . . . . . Xiii inspecting for unsafe conditions . . . . . . . Xiii guidelines for servicing electrical equipment . . . Xiv chapter 1. The ibm system x3530 m4 type 7160 server . . . . . . . . . . . 1 the ibm docume...
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Undocumented problems . . . . . . . . 101 service bulletins . . . . . . . . . . . . 102 checkout procedure . . . . . . . . . . . 102 about the checkout procedure. . . . . . . 102 performing the checkout procedure . . . . . 103 diagnostic tools . . . . . . . . . . . . 104 light path diagnostics . . ....
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Replacing the hot-swap drive backplane . . 344 removing the simple-swap sata drive backplate assembly . . . . . . . . . 345 replacing the simple-swap sata drive backplate assembly . . . . . . . . . 346 removing and replacing tier 2 crus . . . . 347 removing a microprocessor and heat sink 347 replaci...
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Vi system x3530 m4 type 7160: installation and service guide.
Page 9: Safety
Safety before installing this product, read the safety information. Antes de instalar este produto, leia as informações de segurança. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuot...
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Antes de instalar este produto, leia as informações sobre segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: each caution and danger statement in this documentation is labeled with a number. This ...
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Statement 1 danger electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. V connect all power cords to a p...
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Caution: when replacing the lithium battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium...
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Statement 4 ≥ 18 kg (39.7 lb.) ≥ 32 kg (70.5 lb.) ≥ 55 kg (121.2 lb.) caution: use safe practices when lifting. Statement 5 caution: the power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might ha...
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Caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one ...
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This server is suitable for use on an it power-distribution system whose maximum phase-to-phase voltage is 240 v under any distribution fault condition. Important: maschinenlärminformations-verordnung - 3. Gpsgv, der höchste schalldruckpegel beträgt 70 db(a) oder weniger. United kingdom - notice to ...
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8. Make sure that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Guidelines for servicing electrical equipment observe the following guidelines when servicing electrical equipment: v check the area for electrical hazards such as moist floors, nongrounded ...
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Chapter 1. The ibm system x3530 m4 type 7160 server this installation and service guide contains information and instructions for setting up your ibm ® system x3530 m4 type 7160 server, instructions for installing some optional devices, instructions for cabling, configuring the server, removing and ...
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The following illustration shows the front of the server model with four 3.5-inch hot-swap hard disk drive bays. If firmware and documentation updates are available, you can download them from the ibm website. The server might have features that are not described in the documentation that comes with...
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You can download an ibm serverguide setup and installation cd to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.Ibm.Com/ systems/info/x86servers/serverproven/compat/us/. See the rack i...
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While you select the documents. Click view book to view the selected document or documents in acrobat reader or xpdf. If you selected more than one document, all the selected documents are opened in acrobat reader or xpdf. To search all the documents, type a word or word string in the search field a...
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The server might have features that are not described in the documentation that you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in...
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Server features and specifications the following information is a summary of the features and specifications of the server. Depending on the model, some features might not be available, or some specifications might not apply. Table 1. Server features and specifications microprocessor (depending on t...
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Table 1. Server features and specifications (continued) raid controllers: the following raid options are available for the server: v serveraid h1110 sas/sata controller for system x v serveraid m1115 sas/sata controller for system x v serveraid m5110 sas/sata controller for ibm system x v serveraid ...
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What your server offers the server uses the following features and technologies: v active energy manager the ibm active energy manager solution is an ibm systems director extension that measures and reports server power consumption as it occurs. This enables you to monitor power consumption in corre...
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The serverguide setup and installation cd, which you can download from the web, provides programs to help you set up the server and install a windows operating system. The serverguide program detects installed optional hardware devices and provides the correct configuration programs and device drive...
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The server system board provides 12 dimm connectors for up to 192 gb of memory. The server memory controller supports error correcting code (ecc) for up to 12 industry-standard ddr3-1066 (pc3-8500), ddr3-1333 (pc3-10600), ddr3-1600 (pc3-12800) (single-rank or dual-rank), ddr3 (third-generation doubl...
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– mapping the cd or dvd drive, diskette drive, and usb flash drive on a remote client, and mapping iso and diskette image files as virtual drives that are available for use by the server – uploading a diskette image to the imm memory and mapping it to the server as a virtual drive for information on...
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Multiple operating systems to run on a host system at the same time. See “using the embedded hypervisor” on page 84 for additional information. Reliability, availability, and serviceability three important computer design features are reliability, availability, and serviceability (ras). The ras feat...
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V rom-based diagnostics v rom checksums v serial presence detection (spd) on memory, vpd on system board, power supply, and hard disk drive or solid state drive backplanes, microprocessor and memory expansion tray, and ethernet cards v single-dimm isolation of excessive correctable error or multi-bi...
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V analyzing real-time data for systems and setting critical thresholds that notify the administrator of emerging problems v configuring settings of a single system and creating a configuration plan that can apply those settings to multiple systems v updating installed plug-ins to add new features an...
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V operator information panel release button (optional): this release button is on the advanced operator information panel. Push the blue release button and pull out the light path diagnostics panel to view the light path diagnostics leds and buttons. See “operator information panel,” “light path dia...
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– flashing slowly (once per second): the server is turned off and is ready to be turned on. You can press the power-control button to turn on the server. – lit: the server is turned on. – fading on and off: the server is in a reduced-power state. To wake the server, press the power-control button or...
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To access the optional advanced light path diagnostics panel, push the blue release button on the advanced operator information panel. Pull forward on the unit until the hinge of the operator panel is free of the server chassis. Then pull down on the unit, so that you can view the light path diagnos...
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By placing the system-error led indicator in remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem. V reset button: press this button to reset the server and run the power-on self-test (post). You might have to use a pen or the ...
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The following illustrations show the locations of the power-supply leds for fixed and redundant models respectively on the rear of the server. V pci riser slot 1: insert a full-height, half-length pci express adapter into this slot. See “installing an adapter” on page 46 for the supported adapters f...
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V power-supply error led: each power supply has an ac power led and a dc power led. When the power-supply error led is lit, it indicates that the power supply has failed. V video connector: connect a monitor to this connector. The video connectors on the front and rear of the server can be used simu...
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Turning on the server approximately 5 seconds after the server is connected to ac power, one or more fans might start running to provide cooling while the server is connected to power and the power-on button led will blink quickly. Approximately 1 to 3 minutes after the server is connected to ac pow...
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V you can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will turn off automatically. V you can press the power-control button to start an orderly shutdown of the operating system and turn o...
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Chapter 2. Installing optional devices this chapter provides detailed instructions for installing optional hardware devices in the server. In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware and device drivers, and completing the installati...
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Installing optional hardware devices in the server this following sections provide detailed instructions for installing optional hardware devices in the server. Instructions for ibm business partners in addition to the instructions in this chapter for installing optional hardware devices, updating f...
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Server components the following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or clos...
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Server internal leds, connectors, and jumpers the illustrations in this section show the connectors, leds, and jumpers on the internal boards. The illustrations might differ slightly from your hardware. System-board internal connectors the following illustration shows the internal connectors on the ...
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System-board jumpers the following illustration shows the location of the jumpers. The following table describes the jumper on the system board. Table 2. System board jumpers jumper number jumper name jumper setting cn14 clear cmos jumper v pins 1 and 2: normal (default) this keeps the cmos data. V ...
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Table 2. System board jumpers (continued) jumper number jumper name jumper setting j2 uefi boot recovery jumper v pins 1 and 2: normal (default) loads the primary server firmware rom page. V pins 2 and 3: loads the secondary (backup) server firmware rom page. Note: 1. If no jumper is present, the se...
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System-board optional device connectors the following illustration shows the connectors on the system board for user-installable optional devices. Pci riser cards the following illustrations show the connectors on the pci riser cards in the riser-card assemblies. The server comes with one pci riser-...
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The optional pci riser-card assembly 2 is dedicated for an internal serveraid adapter. If your server does not come with pci riser-card assembly 2, you may order it for hardware raid upgrade or for installing additional hard disk drives. Installation guidelines attention: static electricity that is ...
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Indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see “running the dsa preboot diagnostic programs” on page 120 for information about how to run diagnostics. V observe good housekeeping in the area where you are w...
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System reliability guidelines to help ensure proper system cooling and system reliability, make sure that the following requirements are met: v each of the drive bays has a drive or a filler panel and electromagnetic compatibility (emc) shield installed in it. V if the server has redundant power, ea...
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Removing the server top cover to remove the server top cover, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devices. Discon...
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If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 65. Installing a memory module the following notes describe the types of dual inline memory modules (dimms) that the server supports and other information that you must consider when you...
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12800 = 12.80 gbps (ddr3-1600 sdrams, 8-byte primary data bus) 14900 = 14.93 gbps (ddr3-1866 sdrams, 8 byte primary data bus) 17000 = 17.06 gbps (ddr3-2133 sdrams, 8 byte primary data bus) - m is the dimm type e = unbuffered dimm (udimm) with ecc (x72-bit module data bus) r = registered dimm (rdimm)...
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Table 4. Dimm connectors associated with each microprocessor microprocessor dimm connectors associated with the microprocessor microprocessor 1 1 through 6 microprocessor 2 7 through 12 v the maximum operating speed of the server is determined by the slowest dimm installed in the server. V a minimum...
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V memory-mirroring mode : when you use the memory mirroring feature, consider the following information: – memory-mirroring mode replicates and stores data on two pairs of dimms simultaneously. If a failure occurs, the memory controller switches from the primary pair of memory dimms to the backup pa...
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To install a dimm, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devices. Disconnect all power cords; then, disconnect all ...
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5. Touch the static-protective package that contains the dimm to any unpainted metal surface on the outside of the server. Then, remove the dimm from the package. 6. Turn the dimm so that the dimm keys align correctly with the connector. 7. Insert the dimm into the connector by aligning the edges of...
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Installing hot-swap drives to install a hot-swap sas or sata drive, complete the following steps. Note: if you install only one drive, you must install it in drive bay 0. 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Touch the static-protectiv...
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7. Restart the server. Confirm that it starts correctly and recognizes the newly installed devices, and make sure that no error leds are lit. 8. Complete the additional steps in “instructions for ibm business partners” on page 24. If you have other devices to install or remove, do so now. Otherwise,...
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6. Gently slide the drive assembly into the drive bay until it clicks into place. 7. Install the filler panel. 8. If you are installing additional simple-swap drives, do so now. 9. Restart the server. Confirm that it starts correctly and recognizes the newly installed devices, and make sure that no ...
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5. Pull the optical drive filler out of the front of the server. 6. Remove the retention clip from the side of the drive filler. Note: if you are installing a drive that contains a laser, observe the following safety precaution. Statement 3 chapter 2. Installing optional devices 43.
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Caution: when laser products (such as cd-roms, dvd drives, fiber optic devices, or transmitters) are installed, note the following: v do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the de...
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Installing a pci riser-card assembly to install a pci riser-card assembly, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral de...
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Installing an adapter the following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: v to confirm that the server supports the adapter that you are installing, see http://www.Ibm.Com/systems/info/x86servers/server...
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- serveraid m5110 sas/sata controller for ibm system x – serveraid controller upgrade options: - serveraid m5100 series 512 mb cache/raid 5 upgrade for ibm system x - serveraid m5100 series 512 mb flash/raid 5 upgrade for ibm system x - serveraid m5100 series 1 gb flash/raid 5 upgrade for ibm system...
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6. Installing a serveraid adapter in pci riser-card assembly 2: a. Pull the release pin to unlock the release latch. B. Rotate the retention latch to the open position. C. Insert the adapter into the pci riser-card assembly, aligning the edge connector on the adapter with the connector on the pci ri...
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Installing an optional ibm serveraid sas/sata controller you can purchase an optional ibm serveraid sas/sata controller. You must install the optional serveraid adapter in pci slot 3 on pci riser-card assembly 2. If the server does not already come with pci riser-card assembly 2, you must purchase t...
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8. Insert the serveraid adapter into the connector on the riser-card until it is firmly seated. Attention: incomplete insertion might cause damage to the server or the adapter. 9. Rotate the retention latch to the closed position, making sure the retention latch engages the serveraid adapter. Then, ...
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V do not remove the first microprocessor from the system board when you install the second microprocessor. V when you install the second microprocessor, you must also install additional memory and the fourth and sixth fans. See “installing a memory module” on page 34 for details about the memory ins...
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A. Press down and out on the release lever on microprocessor socket 2 and lift up the microprocessor release lever until it stops in the fully open position. B. Lift the hinged microprocessor bracket frame into an open position. Attention: when you handle static-sensitive devices, take precautions t...
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Installation tool with the microprocessor attached. E. Carefully align the microprocessor installation tool over the microprocessor socket. . Note: the microprocessor fits only one way in the socket. F. Twist the handle on the microprocessor tool counterclockwise to insert the microprocessor into th...
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B. Align the screws on the heat sink with the screw holes on the system board; then, place the heat sink on the microprocessor with the thermal-grease side down. C. Press firmly on the captive screws and tighten them with a screwdriver. The follow illustration shows the sequence in tightening the sc...
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Thermal grease the thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. When you are installing the heat sink on the same microprocessor that is was removed from, make sure that the...
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Installing a hot-swap power supply the following notes describe the type of power supply that the server supports and other information that you must consider when you install a power supply: v to confirm that the server supports the power supply that you are installing, see http://www.Ibm.Com/syste...
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Caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these...
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With the same power rating or wattage to ensure that the server will operate correctly. 10. If you are adding a power supply to the server, attach the redundant power information label that comes with this option on the server cover near the power supplies. 11. Restart the server. Confirm that it st...
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Installing a usb embedded hypervisor flash device to install a hypervisor flash device, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached ...
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If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 65. Installing a raid adapter battery remotely in the server when you install a raid adapter in the server that come with a battery or a power module (supercap pack), the raid battery or...
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4. Install the interposer card in the interposer card connector on the raid adapter: a. Remove the interposer card and the screw from the bag. B. Rotate the plastic standoff on the interposer card so that it aligns with the hole on the raid adapter; then, align the connector on interposer card with ...
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6. Install the raid adapter on the riser card and install the pci riser-card assembly in the server (see “installing a pci riser-card assembly” on page 45). 7. Connect the other end of the remote battery cable to the remote battery cable connector on the battery carrier. Attention: to avoid damage t...
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Installing an optional 4x2.5-inch hot-swap drive backplane to install an optional 4x2.5-inch hot-swap drive backplane, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server...
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2) the fixed power model: 64 system x3530 m4 type 7160: installation and service guide.
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B. Connect the other end of the signal cable to the port 1 connector on the raid adapter or the connector on the system board. Be sure to route the signal cable through the cage hole next to the power distribution board. C. Use the cable clips on the chassis to secure the cables so that they do not ...
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8. Complete the additional steps in “instructions for ibm business partners” on page 24. Replacing the air baffle to install the air baffle, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Align the tabs on the side...
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Replacing the server top cover to replace the server cover, complete the following steps: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are co...
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3. Slightly slide the cover toward the front of the server until the inset tabs start to engage on the server; then, tighten the thumbscrews to secure the cover to the chassis. 4. Install the server into the rack enclosure and push the server into the rack until it clicks into place. Connecting the ...
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Updating the server configuration when you start the server for the first time after you add or remove a device, you might receive a message that the configuration has changed. The setup utility starts automatically so that you can save the new configuration settings. Some optional devices have devi...
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70 system x3530 m4 type 7160: installation and service guide.
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Chapter 3. Configuration information and instructions this chapter provides information about updating the firmware and using the configuration utilities. Updating the firmware important:: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a clu...
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V serveraid firmware is stored in rom on the serveraid adapter. V sas/sata firmware is stored in rom on the sas/sata controller on the system board. Configuring uefi compatible devices use this information to configure uefi compatible devices. Uefi compatible expansion cards can be configured throug...
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V vmware esxi embedded hypervisor an optional usb flash device with vmware esxi embedded hypervisor software is available for purchase. Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time. The usb embedded hypervisor flash device ins...
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Using the serverguide setup and installation cd the serverguide setup and installation cd provides software setup tools and installation tools that are designed for your server. The serverguide program detects the server model and optional hardware devices that are installed and uses that informatio...
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Setup and configuration overview when you use the serverguide setup and installation cd, you do not need setup diskettes. You can use the cd to configure any supported ibm server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a serve...
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Starting the setup utility to start the setup utility, complete the following steps: 1. Turn on the server. Note: approximately 1 to 3 minutes after the server is connected to ac power, the power-control button becomes active. 2. When the prompt setup is displayed, press f1. If you have set an admin...
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System ethernet mac addresses. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). – power select this choice to view or change power capping to control consumption, processors, and performance sta...
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Select this choice to enable or disable processor performance states. Enabling processor performance states (intel speedstep technology) saves power by reducing speed and voltage as the microprocessor utilized is reduced. Note: some operating systems must have the correct power profile selected to t...
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Select this choice to enable or disable devices from taking control of the boot process. The default is disable. - legacy thunk support select this choice to enable or disable uefi to interact with pci mass storage devices that are non-uefi compliant. - infinite boot retry select this choice to enab...
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Select this choice to view or change the start options, including the startup sequence, keyboard numlock state, pxe boot option, and pci device boot priority. Changes in the startup options take effect when you start the server. The startup sequence specifies the order in which the server checks dev...
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Select this choice to cancel the changes that you have made in the settings and restore the previous settings. V load default settings select this choice to cancel the changes that you have made in the settings and restore the factory settings. V exit setup select this choice to exit from the setup ...
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Clearing cmos data does not affect the administrator password. Administrator password: if an administrator password is set, you must type the administrator password for access to the full setup utility menu. You can use any combination of 6 to 20 printable ascii characters for the password. Attentio...
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The updatexpress system pack installer the updatexpress system pack installer detects supported and installed device drivers and firmware in the server and installs available updates. For additional information and to download the updatexpress system pack installer, go to the toolscenter for system ...
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V query power-supply input power. V rom-based imm firmware flash updates. V serial over lan (sol). V serial port redirection over telnet or ssh. V smi handling v system event log (sel) - user readable event log. The imm also provides the following remote server management capabilities through the os...
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To start using the embedded hypervisor functions, you must add the usb flash device to the startup sequence in the setup utility. To add the usb flash device to the startup sequence, complete the following steps: 1. Turn on the server. Note: approximately 1 to 3 minutes after the server is connected...
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For additional information and instructions, see the vmware esxi server 31 embedded setup guide a http://www.Vmware.Com/pdf/vi3_35/esx_3i_e/r35/ vi3_35_25_3i_setup.Pdf using the remote presence and blue-screen capture features the remote presence and blue-screen capture features are integrated funct...
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Logging on to the web interface to log on to the imm web interface, complete the following steps: 1. Open a web browser on a computer that connects to the server and in the address or url field, type the ip address or host name of the imm to which you want to connect. Note: if you are logging on to ...
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Http://www.Ibm.Com/supportportal/. Configuring raid arrays use the configuration utility programs to configure and manage redundant array of independent disks (raid) arrays. Be sure to use this program as described in this document. The following table lists the different server configurations and t...
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Starting the lsi configuration utility program use these instructions to start the lsi configuration utility program. To start the lsi configuration utility program, complete the following steps: 1. Turn on the server, and make sure that the server is the owner of the keyboard, video, and mouse. 2. ...
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6. Select the type of array that you want to create. 7. Select select drives and use space key to select all the drives for your array. 8. Select apply changes to create the array. 9. When the prompt success is displayed, select ok to continue. 10. After the system auto skip to the next screen, sele...
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Ibm advanced settings utility program the ibm advanced settings utility (asu) program is an alternative to the setup utility for modifying uefi settings. Use the asu program online or out of band to modify uefi settings from the command line without the need to restart the system to access the setup...
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V configuring settings of a single system and creating a configuration plan that can apply those settings to multiple systems v updating installed plug-ins to add new features and functions to the base capabilities v managing the life cycles of virtual resources for more information about ibm system...
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V for linux based operating systems: – cdc_interface.Sh 4. After you install asu, use the following command syntax to set the uuid: asu set system_prod_data.Sysinfouuid [access_method] where: up to 16-byte hexadecimal value assigned by you. [access_method] the access method that you selected to use ...
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B. Click on the downloads tab at the top of the panel. C. Under toolscenter, select view toolscenter downloads. D. Select advanced settings utility (asu). E. Scroll down and click on the link and download the asu version for your operating system. Scroll down and look under online help to download t...
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Updating the dmi/smbios data the desktop management interface (dmi) must be updated when the system board is replaced. Use the advanced settings utility (asu) to update the dmi in the uefi-based server. The asu is an online tool that supports several operating systems. Make sure that you download th...
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The serial number on the server. Type sn zzzzzzz, where zzzzzzz is the serial number. The server asset tag number. Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa , where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number. [access_method] the access method that you select to use from the followi...
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B. Click on the downloads tab at the top of the panel. C. Under toolscenter, select view toolscenter downloads. D. Select advanced settings utility (asu). E. Scroll down and click on the link and download the asu version for your operating system. Scroll down and look under online help to download t...
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98 system x3530 m4 type 7160: installation and service guide.
Page 115: Chapter 4. Troubleshooting
Chapter 4. Troubleshooting this chapter describes the diagnostic tools and troubleshooting information that are available to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see “start here” and “getting he...
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To download the latest version of dsa code and the dynamic system analysis installation and user's guide, go to http://www.Ibm.Com/support/entry/portal/ docdisplay?Lndocid=serv-dsa . 4. Check for and apply code updates. Fixes or workarounds for many problems might be available in updated uefi firmwa...
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Information about configuring the server, see chapter 3, “configuration information and instructions,” on page 71. 6. See controller and management software documentation. If the problem is associated with a specific function (for example, if a raid hard disk drive is marked offline in the raid arra...
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Service bulletins ibm updates the support web site with the latest tips and techniques that you can use to solve many problems. To find service bulletins that are available for the ibm system x3530 m4 server, go to http://www.Ibm.Com/supportportal/ and search for 7160 and retain. Checkout procedure ...
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V for intermittent problems, check the event log; see “event logs” on page 115 and “dsa messages” on page 193. Performing the checkout procedure to perform the checkout procedure, complete the following steps: 1. Is the server part of a cluster? V no: go to step 2. V yes: shut down all failing serve...
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Diagnostic tools the following tools are available to help you diagnose and solve hardware-related problems: v light path diagnostics use light path diagnostics to diagnose system errors quickly. See “light path diagnostics” on page 106 for more information. V event logs the event logs list the erro...
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- system configuration - vital product data, firmware, and uefi configuration dsa portable create a dsa log, which is a chronologically ordered merge of the system-event log (as the ipmi event log), the integrated management module (imm) chassis-event log (as the asm event log), and the operating-sy...
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Light path diagnostics light path diagnostics is a system of leds on various external and internal components of the server. When an error occurs, leds are lit throughout the server. By viewing the leds in a particular order, you can often identify the source of the error. When leds are lit to indic...
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Look at the system service label inside the server cover, which gives an overview of internal components that correspond to the leds on the light path diagnostics panel. This information and the information in “light path diagnostics leds” on page 109 can often provide enough information to diagnose...
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To access the optional advanced light path diagnostics panel, push the blue release button on the advanced operator information panel. Pull forward on the unit until the hinge of the operator panel is free of the server chassis. Then pull down on the unit, so that you can view the light path diagnos...
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By placing the system-error led indicator in remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem. V reset button: press this button to reset the server and run the power-on self-test (post). You might have to use a pen or the ...
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Table 11. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if a action step is preceded by "(trained technician only)," that step must be performed only by a trained technician. Led ...
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Table 11. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if a action step is preceded by "(trained technician only)," that step must be performed only by a trained technician. Led ...
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Table 11. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if a action step is preceded by "(trained technician only)," that step must be performed only by a trained technician. Led ...
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Table 11. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if a action step is preceded by "(trained technician only)," that step must be performed only by a trained technician. Led ...
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Power-supply leds the following minimum configuration is required for the dc led on the power supply to be lit: v power supply v power cord the following minimum configuration is required for the server to start: v one microprocessor in microprocessor socket 1 v one 2 gb dimm (per microprocessor) on...
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Power-supply leds description action notes ac dc error off off on no ac power to the server or a problem with the ac power source and the power-supply had detected an internal problem. V make sure that the power cord is connected to a functioning power source. V replace the power supply. This happen...
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Information, see “logging on to the web interface” on page 87. You can also view the imm event log through the dynamic system analysis (dsa) program (as the asm event log). For more information about imm error messages, see integrated management module ii (imm2) error messages. V dsa event log: this...
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Table 12. Methods for viewing event logs condition action the server is not hung and is connected to a network (using an operating system controlled network ports). Use any of the following methods: v run dsa portable to view the diagnostic event log (requires ipmi driver) or create an output file t...
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Clearing the error logs to clear the event logs, complete the following steps. Note: the post event log is automatically cleared each time the server is restarted. 1. Turn on the server. 2. When the prompt setup is displayed, press f1. If you have set both a power-on password and an administrator pa...
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Note: 1. In a multi-node environment, each server has a unique dsa interface. You can view server-specific information, such as event logs, from these unique dsa interfaces. 2. Dsa preboot might appear to be unresponsive when you start the program. This is normal operation while the program loads. M...
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Running the dsa preboot diagnostic programs note: the dsa memory test might take up to 30 minutes to run. If the problem is not a memory problem, skip the memory test. To run the dsa preboot diagnostic programs that is stored in integrated flash memory on the server, complete the following steps: 1....
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Viewing the test log results to view the test log for the results when the tests are completed, click the success link in the status column, if you are running the dsa graphical user interface, or type :x to exit the execute tests menu, if you are running the dsa interactive menu, or select diagnost...
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Error messages the following sections lists the error codes and messages for post, imm2, uefi, and dsa that are generated when a problem is detected. Post error codes the following table describes the post error codes and suggested actions to correct the detected problems. These errors can appear as...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support website at http://www.Ibm.Com/suppo...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 80010901-0701xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 80010701-2d01xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 800b010a-1e81xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 80010902-0701xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0108-0a01xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 80070608-0a01xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0007-0301xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0107-0301xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0207-2584xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0607-0301xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 80070201-0301xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 8007021b-0301xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0813-2581xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f010c-2001xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f010c-2581xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f010c-2581xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f030c-2001xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. Memory dimm n sta...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f040c-2581xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f050c-2001xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f050c-2581xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f050c-2581xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f070c-2581xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 816f000d-0400xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f060d-0400xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0021-2582xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0113-0301xxxx...
Page 184
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0513-2582xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 80030006-2101xxxx...
Page 186
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 8007020f-2582xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f0823-2101xxxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f000f-220103xx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f000f-22010bxx...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f000f-2201ffff...
Page 191
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 806f010f-2201xxxx...
Page 192
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000002-00000000...
Page 193
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000006-00000000...
Page 194
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 4000000c-00000000...
Page 195
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000012-00000000...
Page 196
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000017-00000000...
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Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 4000001c-00000000...
Page 198
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 4000001f-00000000...
Page 199
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000022-00000000...
Page 200
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000025-00000000...
Page 201
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000034-00000000...
Page 202
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 4000003f-00000000...
Page 203
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 4000004a-00000000...
Page 204
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000052-00000000...
Page 205
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 4000005e-00000000...
Page 206
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000069-00000000...
Page 207
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000073-00000000...
Page 208
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 40000081-00000000...
Page 209
Table 13. Imm2 error messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. 4000008a-00000000...
Page 210
Table 14. Dsa messages v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support web site at ...
Page 211
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 212
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 213
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 214
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 215
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 216
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 217
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 218
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 219
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 220
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 221
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 222
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 223
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 224
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 225
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 226
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 227
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 228
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 229
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 230
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 231
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 232
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 233
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 234
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 235
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 236
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 237
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 238
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 239
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 240
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 241
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 242
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 243
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 244
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 245
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 246
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 247
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 248
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 249
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 250
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 251
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 252
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 253
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 254
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 255
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 256
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 257
Table 14. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. V go to the ibm support ...
Page 258
Cd/dvd drive problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action s...
Page 259
Hypervisor problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action ste...
Page 260
Hard disk drive problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an actio...
Page 261
V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is preceded by “(t...
Page 262
V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is preceded by “(t...
Page 263
V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V if an action step is preceded by “(trained technician only),” that step must be performed only by a trained technician. Symptom action the server resets (restarts) occasionally. 1...
Page 264
V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is preceded by “(t...
Page 265
Memory problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is...
Page 266
Microprocessor problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action...
Page 267
V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is preceded by “(t...
Page 268
V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is preceded by “(t...
Page 269
Network connection problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an ac...
Page 270
Power problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is ...
Page 271
V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step is preceded by “(t...
Page 272
Serverguide problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action st...
Page 273
Software problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, ibm system x3530 m4 type 7160,” on page 265 to check if a component is a consumable, structural, or fru part. V if an action step ...
Page 274
Video problems see “monitor and video problems” on page 250. Solving power problems power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an ove...
Page 275
V determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated ethernet controller manually to match the speed and duplex mode of the hub. V check the ethernet controller leds on the rear panel of the server. These leds indicate whether there is a problem with ...
Page 276
If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with a different one, suspect the riser card. If you suspect a networking problem and the server pas...
Page 277
V setup utility settings v operating-system control-file setup see “getting help and technical assistance,” on page 367 for information about calling ibm for service. Recovering the server firmware important: some cluster solutions require specific code levels or coordinated code updates. If the dev...
Page 278
4. Move the jumper from pins 1 and 2 to pins 2 and 3 to enable the uefi recovery mode. 5. Reinstall the server cover; then, reconnect all power cords. 6. Restart the server. The power-on self-test (post) starts. 7. Boot the server to an operating system that is supported by the ibm flash uefi update...
Page 279
For more information about uefi-compliant firmware, go to http://www- 947.Ibm.Com/systems/support/supportsite.Wss/docdisplay?Lndocid=migr- 5083207&brandind=5000008. Automated boot recovery (abr) while the server is starting, if the integrated management module detects problems with the server firmwa...
Page 280
264 system x3530 m4 type 7160: installation and service guide.
Page 281
Chapter 5. Parts listing, ibm system x3530 m4 type 7160 the following replaceable components are available for the ibm system x3530 m4 type 7160 server, except as specified otherwise in “replaceable server components.” for an updated parts listing, go to http://www.Ibm.Com/ supportportal/. Replaceab...
Page 282
The following table lists the part numbers for the server components. 266 system x3530 m4 type 7160: installation and service guide.
Page 283
Table 15. Parts listing, type 7160 index description cru part number (tier 1) cru part number (tier 2) 3 pci express 3.0 riser card assembly, x16 full-height, half-length 00d4427 3 pci express 3.0 riser card assembly, x8 two-slot 00d4428 5 pci express 3.0 riser card assembly, x4 00d4426 6 power supp...
Page 284
Table 15. Parts listing, type 7160 (continued) index description cru part number (tier 1) cru part number (tier 2) 23 hard disk drive, 2.5-inch hot-swap, 300 gb, 10 k 90y8878 24 3.5-inch hot-swap backplane bracket assembly 00d4425 25 3.5-inch simple-swap bracket 00d4434 26 sprint backplane 94y7587 2...
Page 285
Table 15. Parts listing, type 7160 (continued) index description cru part number (tier 1) cru part number (tier 2) dual-port 10 gbe adapter 81y9993 6 gb perform op 90y4356 broadcom netextreme qp 90y9355 broadcom netextreme dp 90y9373 emulex 10 gbe 95y3766 consumable parts consumable parts are not co...
Page 286
Table 17. Structural parts, type 7160 (continued) index description part number 27 air baffle 00d4439 240 va safety cover 00d4435 eia kit 00d4438 filler, dimm 81y4297 miscellaneous parts kit 00d4446 static rail kit 94y6790 to order a structural part, go to http://www.Ibm.Com. If you need help with y...
Page 287
Power cord part number used in these countries and regions 39m5123 afghanistan, albania, algeria, andorra, angola, armenia, austria, azerbaijan, belarus, belgium, benin, bosnia and herzegovina, bulgaria, burkina faso, burundi, cambodia, cameroon, cape verde, central african republic, chad, comoros, ...
Page 288
Power cord part number used in these countries and regions 39m5076 110 - 120 v antigua and barbuda, aruba, bahamas, barbados, belize, bermuda, bolivia, caicos islands, canada, cayman islands, colombia, costa rica, cuba, dominican republic, ecuador, el salvador, guam, guatemala, haiti, honduras, jama...
Page 289
Chapter 6. Removing and replacing components replaceable components consist of consumable parts, structural parts, and field replaceable units (frus): v consumables: purchase and replacement of consumables (components, such as batteries and printer cartridges, that have depleting life) is your respo...
Page 290
Levels of performance. To download firmware updates for your server, go to http://www.Ibm.Com/support/fixcentral/. Important: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supporte...
Page 291
System reliability guidelines to help ensure proper system cooling and system reliability, make sure that the following requirements are met: v each of the drive bays has a drive or a filler panel and electromagnetic compatibility (emc) shield installed in it. V if the server has redundant power, ea...
Page 292
Returning a device or component if you are instructed to return a device or component, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Internal cable routing this section provides information about routing the cables when you install some com...
Page 293
Attention: failing to disconnect the optical drive cable from the system board properly may damage the connector on the system board. Any damage to the connector may require replacing the system board. The following illustrations show the cabling information for the power interposer card assembly fo...
Page 294
278 system x3530 m4 type 7160: installation and service guide.
Page 295
The following illustration shows the cabling information for installing the raid battery remotely in the server: chapter 6. Removing and replacing components 279.
Page 296
2.5-inch hard disk drive cable connection 4-drive-capable model: the following illustrations show the cabling information for the model of 4x2.5-inch hot-swap drive bays: the following illustration shows the cabling information for the configuration cable in the server: the following illustration sh...
Page 297
The fixed power model: chapter 6. Removing and replacing components 281.
Page 298
The following illustration shows the cabling information for the hardware raid cable in the server: 282 system x3530 m4 type 7160: installation and service guide.
Page 299
The following illustration shows the cabling information for the software raid cable in the server: chapter 6. Removing and replacing components 283.
Page 300
8-drive-capable model: the following illustrations show the cabling information for the two 4x2.5-inch hot-swap drives model: the following illustration shows the cabling information for the configuration cable in the server: 284 system x3530 m4 type 7160: installation and service guide.
Page 301
The following illustrations show the cabling information for the power cable in the server: the redundant power model: chapter 6. Removing and replacing components 285.
Page 302
The fixed power model: 286 system x3530 m4 type 7160: installation and service guide.
Page 303
The following illustration shows the cabling information for the hardware raid cable in the server: chapter 6. Removing and replacing components 287.
Page 304
The following illustration shows the cabling information for the software raid cable in the server: 288 system x3530 m4 type 7160: installation and service guide.
Page 305
3.5-inch hard disk drive cable connection 3.5-inch hot-swap model: the following illustrations show the cabling information for the 4x3.5-inch hot-swap sata/sas drive backplane assembly: the following illustration shows the cabling information for the configuration cable in the server: chapter 6. Re...
Page 306
The following illustrations show the cabling information for the power cable in the server: the redundant power model: 290 system x3530 m4 type 7160: installation and service guide.
Page 307
The fixed power model: chapter 6. Removing and replacing components 291.
Page 308
The following illustration shows the cabling information for the hardware raid cable in the server: 292 system x3530 m4 type 7160: installation and service guide.
Page 309
The following illustration shows the cabling information for the software raid cable in the server: chapter 6. Removing and replacing components 293.
Page 310
3.5-inch simple-swap model: the following illustration shows the cabling information for the 4x3.5-inch simple-swap sata drive backplate assembly: the following illustrations show the cabling information for the power cable in the server: the redundant power model: 294 system x3530 m4 type 7160: ins...
Page 311
The fixed power model: chapter 6. Removing and replacing components 295.
Page 312
The following illustration shows the cabling information for the hardware raid cable in the server: 296 system x3530 m4 type 7160: installation and service guide.
Page 313
The following illustration shows the cabling information for the software raid cable in the server: chapter 6. Removing and replacing components 297.
Page 314
Removing and replacing components replaceable components consist of consumable parts, structural parts, and field replaceable units (frus): v consumables: purchase and replacement of consumables (components, such as batteries and printer cartridges, that have depleting life) is your responsibility. ...
Page 315
For more information about getting service and assistance, see “getting help and technical assistance,” on page 367. Removing and replacing tier 1 crus replacement of tier 1 crus is your responsibility. If ibm installs a tier 1 cru at your request, you will be charged for the installation. The illus...
Page 316
8. Place the adapter on a flat, static-protective surface. 9. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing an adapter notes: v the instructions in this section apply to any supported a...
Page 317
4. Installing a serveraid adapter in pci riser-card assembly 2: a. Insert the adapter into the riser-card assembly, aligning the edge connector on the adapter with the connector on the riser-card assembly. Press the edge of the connector firmly into the riser-card assembly. Make sure that the adapte...
Page 318
Removing hot-swap drives attention: v to avoid damage to the drive connectors, make sure that the server cover is in place and fully closed whenever you install or remove a drive. V to make sure that there is adequate system cooling, do not operate the server for more than 2 minutes without either a...
Page 319
F. Skip to step 5. 4. Installing a 2.5-inch hot-swap drive: a. Remove the filler panel from the empty drive bay. B. Make sure that the drive-tray handle is in the open (unlocked) position. C. Align the drive assembly with the guide rails in the bay. D. Gently push the drive assembly into the drive b...
Page 320
Removing a 3.5-inch simple-swap sata drive to remove a 3.5-inch simple-swap sata drive, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached ...
Page 321
4. Reinstall the filler panel that you removed 5. Turn on the peripheral devices and the server. Removing a cd/dvd drive to remove a cd/dvd drive, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server ...
Page 322
5. Remove the cd/dvd drive out of the bay and slide the drive-retention clip from the side of the drive. Save the clip to use when you install the replacement drive. 6. If you are instructed to return the cd/dvd drive, follow all packaging instructions, and use any packaging materials for shipping t...
Page 323
5. Pull the cd/dvd drive filler out of the front of the server. 6. Remove the retention clip from the side of the drive filler. Note: if you are installing a drive that contains a laser, observe the following safety precaution. Statement 3 caution: when laser products (such as cd-roms, dvd drives, f...
Page 324
Danger some laser products contain an embedded class 3a or class 3b laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. 7. Touch the static-protective package that contains the n...
Page 325
Removing the cd/dvd cable to remove the cd/dvd cable, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devices. Disconnect all...
Page 326
4. Connect the other end of the cd/dvd drive cable to the connector on the system board. Secure the cable with the cable clips on the chassis. 5. Reinstall the cd/dvd drive (see “installing an optional cd/dvd drive” on page 306). 6. Install the air baffle (see replacing the dimm air baffle). 7. Repl...
Page 327
Attention: to ensure proper operation, replace a failed hot-swap fan within 30 seconds. 10. If you are instructed to return the fan, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a fan the server comes standard with four sp...
Page 328
8. Install the cover (see “replacing the server top cover” on page 67). 9. Reconnect the power cord and any cables that you removed. 10. Turn on the peripheral devices and the server. Removing a memory module to remove a dual inline memory module (dimm), complete the following steps: 1. Read the saf...
Page 329
Replacing a memory module notes: v see “installing a memory module” on page 34 for notes and information that you must consider when you install dimms. V confirm that the server supports the dimm that you are installing, see http://www.Ibm.Com/systems/info/x86servers/serverproven/compat/us/. The fol...
Page 330
6. Turn the dimm so that the dimm keys align correctly with the connector. 7. Insert the dimm into the connector by aligning the edges of the dimm with the slots at the ends of the dimm connector (see “system-board optional device connectors” on page 29 for the locations of the dimm connectors). 8. ...
Page 331
8. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing an optional ibm serveraid controller you can purchase an optional ibm serveraid sas/sata controller that provides additional raid featur...
Page 332
5. Rotate the retention latch to the closed position, making sure the retention latch engages the serveraid adapter. Then, push in the release pin to lock the retention latch in place. 6. Reconnect cables to the adapter. Be sure to route the signal cables as shown in the following illustration. Secu...
Page 333
6. Lift the battery from the raid battery tray. 7. Disconnect the remote battery cable from the remote battery cable connector to the serveraid adapter. If you are instructed to return the raid adapter battery, follow all packaging instructions, and use any packaging materials for shipping that are ...
Page 334
3. Connect the remote battery cable to the remote battery cable connector to the serveraid adapter. Route the remote battery cable in the server as shown in the following illustration. Attention: make sure that the cable is not pinched and does not cover any connectors or obstruct any components on ...
Page 335
7. If you are instructed to return the flash device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a usb embedded hypervisor flash device to install a hypervisor flash device, complete the following steps: 1. Read the safety infor...
Page 336
4. Reconnect the power cord and any cables that you removed. 5. Install pci riser-card assembly 1 (see “replacing a pci riser-card assembly” on page 329). 6. Install the air baffle (see replacing the dimm air baffle). 7. Install the cover (see “replacing the server top cover” on page 67). 8. Reconne...
Page 337
Statement 8 caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a probl...
Page 338
5. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a hot-swap power supply the following notes describe the type of power supply that the server supports and other information that y...
Page 339
Caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these...
Page 340
Removing the fixed power supply note: you must turn off the server before removing or replacing the fixed power supply. When you remove or install a power supply, observe the following precautions. Statement 5 caution: the power control button on the device and the power switch on the power supply d...
Page 341
4. Disconnect the power-supply cables from the connectors on the system board and internal devices; then, disengage the cables from any cable clips. Note: note the routing of all power-supply cables; you will route the power-supply cables the same way when you install the power supply. 5. Remove the...
Page 342
Statement 8 caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with ...
Page 343
5. Lower the power supply and slide the retention tabs into the slots. Make sure all retention tabs are engaged in the slots. 6. Install the screw to secure the power supply in the chassis. Chapter 6. Removing and replacing components 327.
Page 344
7. Connect the power cables to the power supply. 8. Install the cover (see “replacing the server top cover” on page 67). 9. Route the power cord through the cable retainer clip so that it does not accidentally become disconnected. 10. Connect the power cord for the new power supply to the power-cord...
Page 345
6. Remove the adapter, if necessary, from the pci riser-card assembly (see “removing an adapter” on page 299). 7. Set the adapter and pci riser-card assembly aside. 8. If you are instructed to return the pci riser-card assembly, follow all packaging instructions, and use any packaging materials for ...
Page 346
5. Install the cover (see “replacing the server top cover” on page 67). 6. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Removing the operator information panel assembly to remove the operator information panel, complete the followi...
Page 347
6. From the front of the server, carefully pull the assembly out of the server. 7. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the operator information pan...
Page 348
4. Remove the air baffle (see “removing the air baffle” on page 365). 5. Inside the server, connect the cable to the rear of the operator information panel assembly. 6. Reinstall the air baffle (see “replacing the air baffle” on page 66). 7. Install the cover (see “replacing the server top cover” on...
Page 349
Note: after you replace the battery, you must reconfigure the server and reset the system date and time. Statement 2 caution: when replacing the lithium battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a l...
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2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. 3. Remove the top cover (see “removing the server top cover” on page 33). 4. Remove pci riser-car...
Page 351
To install the replacement system-board battery, complete the following steps: 1. Follow any special handling and installation instructions that come with the replacement battery. 2. Insert the new battery: a. Position the battery so that the positive (+) symbol is facing you. B. Place the battery i...
Page 352
V set the system date and time. V set the power-on password. V reconfigure the server. See “using the setup utility” on page 75 for details. Removing the front usb connector board to remove the front usb connector board, complete the following steps: 1. Read the safety information that begins on pag...
Page 353
8. If you are instructed to return the front usb connector board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the front usb connector board to replace the front usb connector board, complete the following steps: 1. Read the safe...
Page 354
3. Install the screws to secure the usb connector board to the usb assembly. 4. From the front of the server, slide the usb assembly into the usb slot until it clicks into place. 5. Connect one end of the usb cable to the connector on the usb connector board; then, connect the other end of the usb c...
Page 355
Removing the front video connector to remove the front video connector, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devic...
Page 356
Replacing the front video connector to replace the front video connector board, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Align the video connector with the slot on the server and install the two screws to sec...
Page 357
3. Connect the video cable to the connector on the system board. Route the cable as shown in the following illustration. Secure the cable with any cable clips on the chassis. 4. Reinstall the cover (see “replacing the server top cover” on page 67). 5. Reconnect the power cords and any cables that yo...
Page 358
10. Remove the screws that secure the power interposer card to the chassis. 11. Disconnect the power cable from the power interposer card; then, remove the power interposer card out of the server. 12. If you are instructed to return the power interposer card, follow all of the packaging instructions...
Page 359
4. Orient the safety cover as shown in the above illustration and align the screws with the screw holes on the power interposer card. Tighten the screws to secure the safety cover on the power interposer card. 5. Reconnect the power cables to the connectors on the system board and secure the power c...
Page 360
Removing the hot-swap drive backplane to remove the 2.5-inch hot-swap drive backplane, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached p...
Page 361
3. Reconnect the configuration, power, and sas signal cables to the connectors on the backplane. Route the cables as shown in the following illustration. 4. Reinstall the drives and filler panels. 5. Reinstall the cover (see “replacing the server top cover” on page 67). 6. Reconnect the power cords ...
Page 362
7. If you are instructed to return the backplate assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the simple-swap sata drive backplate assembly to install the replacement simple-swap sata drive and backplate assembly, compl...
Page 363
3. Insert the drive backplate tabs into the slots on the bottom of the backplate cage and push down the retention latch on top of the drive cage; then, rotate the drive backplate assembly forward until the backplate is latched. 4. Reinstall the drive and filler panel and plastic drive-bay spacer. 5....
Page 364
Note: removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. 9. Release the microprocessor retention latch by pressing down on the end, moving it to the side, and releasing it to the open (up) position. 10. Open ...
Page 365
13. If you are instructed to return the microprocessor, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Do not return the microprocessor installation tool. Replacing a microprocessor and heat sink attention: when you handle static-sensitive d...
Page 366
3. If the microprocessor is preinstalled in the installation tool, release the sides of the cover and remove the cover from the installation tool; then, continue to step 5. 4. Install the microprocessor in the microprocessor installation tool: a. Remove the static-protective bag, and the foam surrou...
Page 367
F. Align the holes on the microprocessor installation tool with the screws on the microprocessor bracket, then place the microprocessor installation tool down over the microprocessor 1. Twist the handle clockwise 2 to attach the tool to the microprocessor. G. Twist the handle of the installation too...
Page 368
Attention: v do not press the microprocessor into the socket. V do not touch exposed pins of the microprocessor socket. The pins on the socket are fragile. Any damage to the pins may require replacing the system board. V make sure that the microprocessor is oriented and aligned correctly in the sock...
Page 369
C. Press firmly on the captive screws and tighten them with a screwdriver. The follow illustration shows the sequence in tightening the screws, which is also shown on top of the heat sink. Begin with the screw labeled as "1", then "2", "3" and finally "4". If possible, each screw should be rotated t...
Page 370
3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink. Note: make sure that all of the thermal grease is removed. 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal greas...
Page 371
V using the advanced settings utility (asu), save the system configuration to external media. V save the system-event log to external media. Note: when you replace the system board, you must either update the server with the latest firmware or restore the pre-existing firmware that the customer prov...
Page 372
C. Always use microprocessor installation tool to remove a microprocessor. Failing to use microprocessor installation tool may damage the microprocessor sockets on the system board. Any damage to the microprocessor sockets may require replacing the system board. 9. Remove the socket covers from the ...
Page 373
11. Slightly lift the system board at the side that is near the cpu1_pwr to create a small angle of elevation between the system board and chassis. 12. Gently push the external input/output connectors toward to the fan cage as much as possible. 13. Grasp the system board on both the cable clip near ...
Page 374
14. Carefully lift up the system board by placing both hands diagonally and remove it from the chassis. Be careful to avoid damage any surrounding components or bend the pin inside the microprocessor socket. 15. If you are instructed to return the system board, follow all packaging instructions, and...
Page 375
Replacing the system board note: 1. Before you replace the system board, make sure that you backup any features on demand (fod) keys that were enabled. Remember to re-enable the features on demand (fod) keys after installing the new system board. For more information on features on demand (fod), inc...
Page 376
3. Push the edge of the external input/output connectors of the system board away from the hard disk bays. 4. Make sure the eight standoffs are aligned with the corresponding captive screw holes on the system board. 360 system x3530 m4 type 7160: installation and service guide.
Page 377
5. Align the screw holes on the system board with the screw holes on the chassis and install the screws to secure the system board to the chassis. 6. Reconnect the cables that you disconnected earlier to the system board. 7. Reinstall the dimms onto the system board (see “replacing a memory module” ...
Page 378
10. Reconnect the sas signal cables and remote raid battery cable to the serveraid adapter, if you removed them earlier. 11. Reinstall the pci riser-card assemblies with the adapters, if any were installed (see “replacing a pci riser-card assembly” on page 66). 12. Reinstall the air baffle (see “rep...
Page 379
6. If you are instructed to return the cover, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the server top cover to replace the server cover, complete the following steps: 1. Make sure that all cables, adapters, and other componen...
Page 380
Removing the bezel to remove the bezel, complete the following steps: 1. Read the safety information that begins on page safety and “installation guidelines” on page 30. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devices. Disconnect all power cords; ...
Page 381
3. Install the server into the rack enclosure and push the server into the rack until it clicks into place. 4. Reinstall the hard disk drives and drive bay filler panels into the drive bays. 5. Reconnect the power cords and any cables that you removed. 6. Turn on the peripheral devices and the serve...
Page 382
5. If you are instructed to return the air baffle, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the air baffle to install the air baffle, complete the following steps: 1. Read the safety information that begins on page safety and...
Page 383
Appendix. Getting help and technical assistance if you need help, service, or technical assistance or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. Use this information to obtain additional information about ibm and ibm produ...
Page 384
Pertinent information available to ibm service quickly and efficiently. Ibm service technicians can start working on your solution as soon as you have completed and submitted an electronic service request. You can solve many problems without outside assistance by following the troubleshooting proced...
Page 385
Creating a personalized support web page you can create a personalized support web page by identifying ibm products that are of interest to you. To create a personalized support web page, go to http://www.Ibm.Com/support/ mynotifications/ . From this personalized page, you can subscribe to weekly em...
Page 386
370 system x3530 m4 type 7160: installation and service guide.
Page 387: Notices
Notices this information was developed for products and services offered in the u.S.A. Ibm may not offer the products, services, or features discussed in this document in other countries. Consult your local ibm representative for information on the products and services currently available in your a...
Page 388
Trademarks ibm, the ibm logo, and ibm.Com are trademarks or registered trademarks of international business machines corporation in the united states, other countries, or both. If these and other ibm trademarked terms are marked on their first occurrence in this information with a trademark symbol (...
Page 389
Maximum memory might require replacement of the standard memory with an optional memory module. Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore, a solid-state device has a maximum number of write cycles that it can be subjected to, expr...
Page 390
Table 18. Limits for particulates and gases contaminant limits particulate v the room air must be continuously filtered with 40% atmospheric dust spot efficiency (merv 9) according to ashrae standard 52.21. V air that enters a data center must be filtered to 99.97% efficiency or greater, using high-...
Page 391
Electronic emission notices federal communications commission (fcc) statement note: this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interf...
Page 392
European community contact: ibm deutschland gmbh technical regulations, department m372 ibm-allee 1, 71139 ehningen, germany telephone: +49 7032 15-2941 email: lugi@de.Ibm.Com germany class a statement deutschsprachiger eu hinweis: hinweis für geräte der klasse a eu-richtlinie zur elektromagnetische...
Page 393
Ibm-allee 1, 71139 ehningen, germany telephone: 0049 (0) 7032 15-2941 email: lugi@de.Ibm.Com generelle informationen: das gerät erfüllt die schutzanforderungen nach en 55024 und en 55022 klasse a. Japan vcci class a statement this is a class a product based on the standard of the voluntary control c...
Page 394
Russia electromagnetic interference (emi) class a statement people's republic of china class a electronic emission statement taiwan class a compliance statement 378 system x3530 m4 type 7160: installation and service guide.
Page 395: Index
Index a abr, automatic boot failure recovery 263 ac good led 114 ac power led 19 accessible documentation 374 acoustical noise emissions 7 active energy manager plug-in 8 adapter installing 47 pci express bus 299 pci-x bus 299 remote battery installing 60, 317 removing 316 replacing 299 adapter, ins...
Page 396
Devices installing 23 devices, static-sensitive handling 32, 275 diagnostic error codes 193 on-board programs, starting 119 test log, viewing 121 text message format 120 tools, overview 104 diagnostic event log 116 diagnostics program dsa preboot 8 dimm connectors associated with each microprocessor...
Page 397
Hot-swap drive sas/sata ids 41, 303 hot-swap drive backplane assembly, 4x2.5-inch hot-swap installing 63 hot-swap drive, sas/sata removing 302 hot-swap sas/sata backplane installing 344 removing 344 hot-swap sas/sata drive installing 40, 302 how to send dsa data to ibm 24 human interface infrastruct...
Page 398
Notes 5 notes, important 372 notices 371 electronic emission 375 fcc, class a 375 notices and statements 5 nx boot failure 263 o obtaining the ip address for the imm 86 online documentation 1 online publications 4 operator information panel controls and leds 15 removing 330, 331 operator information...
Page 399
Replacing (continued) the front usb connector board 337, 340 the server cover 67, 363 the simple-swap sata drive and backplate assembly 346 the system board 359 notes to consider 359 replacing an adapter 300 replacing consumable and structural parts and tier 1 crus 362 reset button 16, 18, 109 riser...
Page 400
Utility program ibm advanced settings 91 utility, setup menu choices 76 starting 76 using 75 v video connector front 15 rear 20 video controller, integrated specifications 6 video problems 250 viewing event logs through the setup utility 116 viewing event logs without restarting the server 116 w wak...
Page 402
Part number: 00v9815 printed in usa (1p) p/n: 00v9815.