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  5. Installation And Service Manual

IBM System x3750 M4 Type 8733 Installation And Service Manual

Summary of System x3750 M4 Type 8733

  • Page 1

    System x3750 m4 types 8722 and 8733 installation and service guide.

  • Page 3

    System x3750 m4 types 8722 and 8733 installation and service guide.

  • Page 4

    Note: before using this information and the product it supports, read the general information in “notices” on page 661 and the ibm safety information , and ibm environmental notices and user's guide on the ibm documentation cd, and the ibm warranty information document that comes with the server. Fi...

  • Page 5: Contents

    Contents safety . . . . . . . . . . . . . . . Vii guidelines for trained service technicians . . . . Xiii inspecting for unsafe conditions . . . . . . . Xiii guidelines for servicing electrical equipment . . . Xiv chapter 1. The system x3750 m4 types 8722 and 8733 server . . . . . . . . . 1 the ibm ...

  • Page 6

    Configuring the server . . . . . . . . . . 124 using the serverguide setup and installation cd . . . . . . . . . . . . . . . . 125 serverguide features . . . . . . . . . 126 setup and configuration overview . . . . 126 typical operating-system installation . . . 127 installing your operating system ...

  • Page 7

    Replacing a memory module . . . . . . 224 removing the serveraid m1115 sas/sata controller for system x . . . . . . . . 226 replacing the serveraid m1115 sas/sata controller for system x . . . . . . . . 226 removing the serveraid m5110 sas/sata controller for system x . . . . . . . . 228 replacing t...

  • Page 8

    Korea communications commission (kcc) statement. . . . . . . . . . . . . . 668 russia electromagnetic interference (emi) class a statement . . . . . . . . . . . . . 668 people's republic of china class a electronic emission statement . . . . . . . . . . 668 taiwan class a compliance statement . . . ...

  • Page 9: Safety

    Safety before installing this product, read the safety information. Antes de instalar este produto, leia as informações de segurança. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuot...

  • Page 10

    Antes de instalar este produto, leia as informações sobre segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: each caution and danger statement in this documentation is labeled with a number. This ...

  • Page 11

    Danger electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. V connect all power cords to a properly wire...

  • Page 12

    Statement 3 caution: when laser products (such as cd-roms, dvd drives, fiber optic devices, or transmitters) are installed, note the following: v do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts i...

  • Page 13

    Caution: use safe practices when lifting. Statement 5 caution: the power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the...

  • Page 14

    Statement 12 caution: the following label indicates a hot surface nearby. Statement 26 caution: do not place any object on top of rack-mounted devices. >240va statement 35: caution: hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might resu...

  • Page 15

    Guidelines for trained service technicians this section contains information for trained service technicians. Inspecting for unsafe conditions use the information in this section to help you identify potential unsafe conditions in an ibm product that you are working on. Each ibm product, as it was d...

  • Page 16

    Guidelines for servicing electrical equipment observe the following guidelines when you service electrical equipment: v check the area for electrical hazards such as moist floors, nongrounded power extension cords, power surges, and missing safety grounds. V use only approved tools and test equipmen...

  • Page 17

    Chapter 1. The system x3750 m4 types 8722 and 8733 server this installation and service guide contains information and instructions for setting up your ibm ® system x3750 m4 types 8722 and 8733 server, instructions for installing some optional devices, cabling and configuring the server, removing an...

  • Page 18

    The following illustration shows the front of the server. If firmware and documentation updates are available, you can download them from the ibm website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occ...

  • Page 19

    For a list of supported optional devices for the server, see http://www.Ibm.Com/ systems/info/x86servers/serverproven/compat/us/. See the rack installation instructions document on the ibm documentation cd for complete rack installation and removal instructions. The ibm documentation cd the ibm docu...

  • Page 20

    While you select the documents. Click view book to view the selected document or documents in acrobat reader or xpdf. If you selected more than one document, all the selected documents are opened in acrobat reader or xpdf. To search all the documents, type a word or word string in the search field a...

  • Page 21

    The server might have features that are not described in the documentation that you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in...

  • Page 22

    Server features and specifications the following information is a summary of the features and specifications of the server. Depending on the model, some features might not be available, or some specifications might not apply. Table 1. Server features and specifications microprocessor (depending on t...

  • Page 23

    Table 1. Server features and specifications (continued) optional sata optical drives: v optional dvd-rom blu-ray (cable comes mounted to the optical drive bracket in the server) hot-swap fans: the server comes standard with six dual-motor, counter-rotating, speed-controlled hot-swap fans for n+n red...

  • Page 24

    Table 1. Server features and specifications (continued) raid controllers: the following raid options are available for the server: v serveraid m5110 sas/sata controller for ibm system x v serveraid m1115 sas/sata controller for ibm system x v serveraid m5120 sas/sata controller for ibm system x size...

  • Page 25

    What your server offers the server uses the following features and technologies: v active energy manager the ibm active energy manager solution is an ibm systems director extension that measures and reports server power consumption as it occurs. This enables you to monitor power consumption in corre...

  • Page 26

    By using industry standards, ibm systems director supports multiple operating systems and virtualization technologies for ibm and non-ibm x86 platforms. For more information, see the ibm systems director documentation on the ibm systems director dvd and “ibm systems director” on page 15. V integrate...

  • Page 27

    To 768 gb of additional memory (depending on the dimm size) and two additional microprocessor sockets. The server memory controller supports error correcting code (ecc) for up to 48 industry-standard pc3-12800r 1600 mhz, pc3l-10600r-999 1333 mhz or pc3l-10600 1333 mhz load reduced (lr), single-rank,...

  • Page 28

    Optional ethernet adapter is installed in the server, all ethernet traffic that is associated with the primary connection is automatically switched to an optional ethernet connection. If the applicable device drivers are installed, this switching occurs without data loss and without user interventio...

  • Page 29

    The ethernet controllers in the server support toe, which is a technology that offloads the tcp/ip flow from the microprocessor and i/o subsystem to increase the speed of the tcp/ip flow. When an operating system that supports toe is running on the server and toe is enabled, the server supports toe ...

  • Page 30

    V error codes and messages v error correcting code (ecc) l3 cache and system memory v full array memory mirroring (famm) redundancy v hot-swap cooling fans with speed-sensing capability v hot-swap hard disk drives v hot-swap power supplies v information and light path diagnostics led panels v integr...

  • Page 31

    Ibm systems director ibm systems director is a platform-management foundation that streamlines the way you manage physical and virtual systems in a heterogeneous environment. By using industry standards, ibm systems director supports multiple operating systems and virtualization technologies in ibm ...

  • Page 32

    Server controls, leds, and power this section describes the controls and light-emitting diodes (leds) and how to turn the server on and off. For the locations of other leds on the system board, see “system-board leds” on page 31. Front view the following illustration shows the controls, leds, and co...

  • Page 33

    V video connector: connect a monitor to this connector. The video connectors on the front and rear of the server can be used simultaneously. Note: the maximum video resolution is 1600 x 1200 at 75 hz. V usb connectors: connect a usb device, such as a usb mouse, keyboard, or other device, to any of t...

  • Page 34

    Light path diagnostics the light path diagnostics leds are on the top of the operator information panel. For additional information about light path diagnostics and leds, see “light path diagnostics” on page 156 and “light path diagnostics leds” on page 159. Note: the system service label on the und...

  • Page 35

    By placing the system-error led indicator in remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem. V boot code display: this display provides boot error codes that indicates the point at which the system stopped during the boot...

  • Page 36

    V ethernet activity leds: when these leds are lit, they indicate that the server is transmitting to or receiving signals from the ethernet lan that is connected to the ethernet port. V ethernet link leds: when these leds are lit, they indicate that there is an active link connection on the 100base-t...

  • Page 37

    Server power features when the server is connected to a suitable input power source but is not turned on, the operating system does not run, and all core logic except for the service processor (the integrated management module) is shut down; however, the server can respond to requests to the service...

  • Page 38

    The server can be turned off in any of the following ways: v you can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will turn off automatically. V you can press the power-on button to start ...

  • Page 39

    Chapter 2. Installing optional devices this chapter provides detailed instructions for installing optional hardware devices in the server. In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware and device drivers, and completing the installati...

  • Page 40

    Instructions for ibm business partners in addition to the instructions in this chapter for installing optional hardware devices, updating firmware and device drivers, and completing the installation, ibm business partners must also complete the following steps: 1. After you have confirmed that the s...

  • Page 41

    Server components the following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Top cover power interposer 1400-watt power supply heat sink power supply filler microprocessor air baffle pci riser card assembly system...

  • Page 42

    Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (orange can also indicate touch point...

  • Page 43

    System-board external connectors the following illustration shows the external input/output connectors on the system board. Usb 5 (top) ethernet 1 ethernet 2 serial connector video connector systems- management ethernet connector usb 6 (bottom) chapter 2. Installing optional devices 27.

  • Page 44

    System-board switches, jumpers, and buttons the following illustration shows the location of the switches, jumpers, and buttons on the server. Note: if there is a clear protective sticker on the top of the switch block, you must remove and discard it to access the switch. The following table describ...

  • Page 45

    Table 2. System-board jumpers (continued) jumper number jumper name jumper setting j86 imm low security jumper v pins 1 and 2: removes the security check, allowing unsigned imm2 firmware. V pins 2 and 3: (default) allows only signed imm2 firmware to be flashed. J115 imm recovery jumper v pins 1 and ...

  • Page 46

    Table 3. System-board sw7 switch block descriptions (continued) switch number default position description 6 off power-on password override. Changing the position of this switch bypasses the power-on password check the next time the server is turned on and starts the setup utility so that you can ch...

  • Page 47

    System-board leds the following illustration shows the light-emitting diodes (leds) on the system board. System-board optional-device connectors the following illustration shows the connectors on the system board for the optional devices. Chapter 2. Installing optional devices 31.

  • Page 48

    Pcie slot 8 pcie slot 7 10 gb ethernet adapter connector pci riser card connector raid cache card connector power interposer card and microprocessor/ memory tray connectors microprocessor 1 microprocessor 2 dimm 1 - 6 pcie slot 6 pcie slot 5 pcie slot 4 dimms 7 - 18 dimms 19 - 24 power supply connec...

  • Page 49

    Dimms error leds 25-30 dimms 31-42 error leds dimms 43-48 error leds microprocessor 4 error led microprocessor 3 error led pcie riser card the following illustration shows the connectors and leds on the optional pcie riser card: pci slot 1 error led pci slot 2 error led pci slot 3 error led pci slot...

  • Page 50

    V when you install your new server, take the opportunity to download and apply the most recent firmware updates. This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance. To download firmware updates for your server,...

  • Page 51

    System reliability guidelines to help ensure proper system cooling and system reliability, make sure that the following requirements are met: v each of the drive bays has a drive or a filler panel and electromagnetic compatibility (emc) shield installed in it. V each of the power-supply bays has a p...

  • Page 52

    Removing the server top cover before you install optional hardware devices, make sure that the server is working correctly. Start the server and make sure that the operating system starts (if an operating system is installed) or that a 19990305 error code is displayed, indicating that an operating s...

  • Page 53

    Removing the microprocessor and memory expansion tray assembly to remove the microprocessor and memory expansion tray, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server and all attach...

  • Page 54

    Removing the dimm air baffle to remove the dimm air baffle, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral dev...

  • Page 55

    Removing the microprocessor air baffle to remove the microprocessor air baffle, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) and all att...

  • Page 56

    Removing the fan cage assembly to remove the fan cage assembly, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral...

  • Page 57

    Installing a memory module the following notes describe the types of dual inline memory modules (dimms) that the server supports and other information that you must consider when you install dimms (see “system-board optional-device connectors” on page 31 for the location of the dimm connectors): v c...

  • Page 58

    – supported dimms with speeds of 1600 mhz do not support 1.35 v operation. Only 1.5 v operation is supported. V single-device data correction (sddc) support is available only when 16 gb or 32 gb x4 dram technology dimms are installed in the server. V the following table provides information about th...

  • Page 59

    Table 6. Dimm connectors on each memory channel for the microprocessors on the system board and the optional microprocessor and memory expansion tray memory channel dimm connectors associated with cpu 1 on the system board dimm connectors associated with cpu 2 on the system board dimm connectors ass...

  • Page 60

    Mode, see “non-mirroring (independent mode).” for more information and dimm population for memory mirroring, see “memory mirroring.” for more information and dimm population for memory sparing, see “memory sparing” on page 45. Non-mirroring (independent mode) when you use non-mirroring mode, follow ...

  • Page 61

    Table 9. Dimm population sequence for memory mirroring mode dimms number of microprocessors dimm connector population sequence on the system board dimm connector population sequence on the optional microprocessor and memory expansion tray one microprocessor 1st pair 1 1, 4 2nd pair 1 9, 12 3rd pair ...

  • Page 62

    V the following table shows the dimm population sequence for memory-sparing mode. Note: the server does not support a configuration of three microprocessors. The server supports one, two, or four microprocessors only. Table 10. Dimm population sequence for memory sparing mode dimms number of micropr...

  • Page 63

    The following table lists the supported combinations of ranked dimms (rdimms) that you can install in the server. Note: the server does not support the mixing of rdimms and lr-dimms in the same server. Table 11. Supported combinations of ranked rdimms per memory channel configuration dimm 1 (far dim...

  • Page 64

    Table 13. Memory speeds and configurations based on ranked dimm type and voltage (continued) dimm rank, type, and technology dimm capacity 1 dimm per channel 2 dimms per channel 3 dimms per channel single-rank x4 rdimm - 2 gb (1600 mhz) 4 gb 1600 1600 1066 dual-rank x4 rdimm - 2 gb (1333 mhz) 8 gb 1...

  • Page 65

    Dimm 1 dimm 2 dimm 3 dimm 4 dimm 5 dimm 6 dimm 24 dimm 23 dimm 22 dimm 21 dimm 20 dimm 19 dimm 7 dimm 8 dimm 9 dimm 11 dimm 10 dimm 18 dimm 17 dimm 16 dimm 14 dimm 15 dimm 12 dimm 13 the following illustration show the locations of the dimm connectors on the optional microprocessor and memory expans...

  • Page 66

    3. Remove the top cover (see “removing the server top cover” on page 36). 4. If you are installing dimms on the system board, remove the microprocessor and memory expansion tray (see “removing the microprocessor and memory expansion tray assembly” on page 278) or dimm air baffle (see “removing the d...

  • Page 67

    Installing drives the following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.Ibm.Com/systems/info/x86servers/ serverproven/compat/us/. V locate the documentation that c...

  • Page 68

    4. When you install a combination of 2.5-inch and 1.8-inch drive backplanes in the same server, the drive bay id numbering is reset by skipping bay id numbers based on the number of 2.5-inch drive backplanes that are installed to the left of the 1.8-inch drives backplanes. For example, if the server...

  • Page 69

    Supported sas/sata drive backplane configurations the following illustrations show the hot-swap drive backplanes that the server supports. 4x2.5-inch drive backplane rear view: sas signal connector sas power connector configuration connector 8x2.5-inch drive backplane rear view: port 0 sas signal co...

  • Page 70

    Power cable connector sas cable connectors configuration cable connector interposer cables port 0 port 1 8x1.8-inch drive backplane rear view: port 1 sas signal connector sas power connector cofiguration connector port 0 sas signal connector you can install a combination of 2.5-inch and 1.8-inch sas...

  • Page 71

    Backplane configuration for 4 drives the following illustration shows the supported backplane configuration to support four drives. This configuration consists of one 4x2.5-inch drive backplane and requires one sas signal cable. Backplane configurations for 8 drives the following illustrations show ...

  • Page 72

    Backplane configurations for 12 drives the following illustrations show the supported backplane configurations to support 12 drives. This configuration consists of three 4x2.5-inch drive backplanes and requires three sas signal cables. This configuration consists of one 8x2.5-inch drive backplane an...

  • Page 73

    Backplane configurations for 16 drives the following illustrations show the supported backplane configurations to support 16 drives. This configuration consists of four 4x2.5-inch drive backplanes and requires four sas signal cables. This configuration consists of one 8x2.5-inch drive backplane and ...

  • Page 74

    This configuration consists of two 4x2.5-inch drive backplanes and one 8x1.8-inch drive backplane and requires four sas signal cables. 16 19 18 0 1 2 3 empty 4 5 6 7 17 20 21 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 1.8” ssd 1.8” ssd 1.8...

  • Page 75

    Backplane configurations for 20 drives the following illustrations show the supported drive backplane configurations to support 20 drives. This configuration consists of three 4x2.5-inch drive backplanes and one 8x1.8-inch drive backplane and requires five sas signal cables. 8 9 10 11 0 1 2 3 4 5 6 ...

  • Page 76

    2.5” hdd/ssd 4 5 6 7 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 0 1 2 3 2.5” hdd/ssd 2.5” hdd/ssd 2.5” hdd/ssd 16 19 18 17 20 21 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 22 23 24 27 26 25 28 29 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8” ssd 1.8...

  • Page 77

    Connecting the sas cables the following table provides information for connecting the sas cables to the drive backplanes (bp) based on the backplane slot and supported drive backplane configurations: table 14. Connecting the sas cables to the drive backplanes (bp) based on the configurations drive b...

  • Page 78

    Installing 2.5-inch and 1.8-inch hot-swap drives to install a hot-swap sas or sata drive, complete the following steps. For information about installing drives, see “installing drives” on page 51. Note: if you install only one drive, you must install it in drive bay 0. 1. Read the safety information...

  • Page 79

    D. Rotate the drive tray handle to the closed position and slide the release latch up to secure the drive tray handle in place. E. Replace the filler panel (emc filler panel). 5. Check the drive status led to verify that the drive is operating correctly. If the amber drive status led for a drive is ...

  • Page 80

    Note: if you are installing a drive that contains a laser, observe the following safety precaution. Statement 3 caution: when laser products (such as cd-roms, dvd drives, fiber optic devices, or transmitters) are installed, note the following: v do not remove the covers. Removing the covers of the l...

  • Page 81

    9. Align the drive in the drive bay and slide the drive into the cd/dvd drive bay until the drive clicks into place. If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Installing a pcie riser-card assembly for the location of the pc...

  • Page 82

    Installing an adapter the following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: v to confirm that the server supports the adapter that you are installing, see http://www.Ibm.Com/systems/info/x86servers/server...

  • Page 83

    V the server provides one pcie riser-card slot on the system board. The riser-card provides three pci express gen3 adapter slots (see “pcie riser card” on page 33 for the location of the pcie slots on the riser card). The system board provides five additional pci express gen3 adapter slots (see “sys...

  • Page 84

    Supported adapters the following table lists the adapters that the server supports: table 16. Supported adapters, slot in which to install the adapters, and information about the adapters. Name of adapter suggested slot installation sequence notes serveraid m5110 sas/sata controller for ibm system x...

  • Page 85

    Table 16. Supported adapters, slot in which to install the adapters, and information about the adapters. (continued) name of adapter suggested slot installation sequence notes serveraid m5120 sas/sata controller for ibm system x pcie slots 1, 2, 3, 4, 5, 6, 7, and 8 v provides base raid levels 0, 1,...

  • Page 86

    Supported raid cache cards the following table lists the supported raid cache cards: table 17. Supported raid cache cards and where you can install the cache cards. Raid cache card where to install the card notes serveraid m5100 series 512 mb cache/raid 5 upgrade for ibm system x (raid cache card) y...

  • Page 87

    Table 17. Supported raid cache cards and where you can install the cache cards. (continued) raid cache card where to install the card notes serveraid m5100 series 1 gb flash/raid 5 upgrade for ibm system x (raid cache card) you can connect this cache card to the optional sas adapter connector on the...

  • Page 88

    Adapter installation instructions note: v the instructions in this section apply to any supported adapter (for example, network adapters). V the server does not support any high-definition video-out connector or stereo connector on any add-on video adapter. To install an adapter, complete the follow...

  • Page 89

    Riser card, or the adapter. Pci riser-card assembly adapter f. Close the pcie retention latch. G. Install the riser-card assembly in the server (see “installing a pcie riser-card assembly” on page 65). 8. Perform any configuration tasks that are required for the adapter. If you have other devices to...

  • Page 90

    Attention: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Note: v for additional information and notes about installin...

  • Page 91

    If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Chapter 2. Installing optional devices 75.

  • Page 92

    Installing the optional serveraid m5110 sas/sata controller j5b1 raid cache card connector release tab cache card bracket serveraid m5110 adapter port 1 port 0 you can purchase an optional serveraid m5110 sas/sata controller for system x. This adapter can be installed only in the pcie slots listed i...

  • Page 93

    8. Make sure that a full-height bracket is installed on the card. 9. Open the pcie retention latch. 10. Align the adapter so that the keys align correctly with the connector on the riser card assembly. 11. Insert the sas/sata adapter into the connector on the riser card until it is firmly seated. At...

  • Page 94

    If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. 78 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 95

    Installing the optional serveraid m5120 sas/sata controller raid cache card connector release tab cache card bracket serveraid m5120 adapter you can purchase an optional ibm serveraid m5120 sas/sata controller for system x. This adapter can be installed only in the pcie slots listed in “supported ad...

  • Page 96

    6. Touch the static-protective package that contains the adapter to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the adapter and remove it from the package. 7. If the raid cache card is not already attached to the adapter, see “insta...

  • Page 97

    Installing the ibm 6gb performance optimized host bus adapter 6 gb performance optimized host bus adapter port 1 port 0 you can purchase an optional ibm 6 gb performance optimized host bus adapter. This solid-state drive controller provides no raid support; however, it helps to provide optimized per...

  • Page 98

    7. Use one of the following procedures: a. To install the adapter on the system board , complete the following steps: 1) open the pcie retention latch. 2) remove the pcie filler bracket from the slot in which you want to install the adapter. 3) align the adapter so that the keys align correctly with...

  • Page 99

    Adapter sas signal connector sas signal cable if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Chapter 2. Installing optional devices 83.

  • Page 100

    Installing a raid cache card the server supports optional raid cache cards that you can install on the raid cache card connector on the system board or on the raid adapters to upgrade to raid levels 5 and 50 support. See “supported raid cache cards” on page 70 for more information about the cache ca...

  • Page 101

    Raid cache card connector raid cache card retention bracket retention tab adapter 11. Gently press down on the center of the cache card until it clicks into place on the connector and is firmly seated. 12. Route the battery cable or flash power module cable along the side of the chassis and through ...

  • Page 102

    13. Press the tray retention clip tab outward to release the retention clip that secures the batteries and flash power modules in the battery/flash power module trays (on the top of the usb/video assembly near the front of the server). Note: if the raid cache card is installed in the connector on th...

  • Page 103

    16. Reinstall the retention clip to secure the battery or flash power module in place. 17. Close the sas cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Installing a raid adapter battery or flash power module w...

  • Page 104

    8. Close the sas cable guide cover. 9. Press the tray retention clip tab outward to release the retention clip that secure the batteries and flash power modules in the battery/flash power module trays (on the top of the usb/video assembly near the front of the server). 10. Place the raid battery or ...

  • Page 105

    11. Connect the other end of the battery cable or flash power module cable to the battery or flash power module. 12. Reinstall the retention clip to secure the battery or flash power module in place. If you have other devices to install or remove, do so now. Otherwise, go to “completing the installa...

  • Page 106

    V when you install microprocessors with different stepping levels within the same server , you do not have to install the microprocessor with the lowest stepping level and features in microprocessor socket 1. V the components in the server dictate the number of microprocessors that you must install ...

  • Page 107

    Table 20. Dimm connectors associated with each microprocessor microprocessor location dimm connectors associated with the microprocessor microprocessor 1 system board 1 through 12 microprocessor 2 system board 13 through 24 microprocessor 3 microprocessor and memory expansion tray 25 through 36 micr...

  • Page 108

    C. Remove the plastic clamshell packaging that contains the new microprocessor. D. Carefully remove the microprocessor and installation tool from the package. E. Release the sides of the microprocessor protective cover on the bottom of the microprocessor and carefully remove the cover from the insta...

  • Page 109

    Installation tool microprocessor handle h. Remove the microprocessor installation tool. I. If a microprocessor socket cover is installed over the microprocessor bracket frame, remove it and store the socket dust cover in a safe place. J. Carefully close the microprocessor release levers to the close...

  • Page 110

    D. Press down on the center of the heat sink, and then press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened. You can cause damage to the microprocessor if you tighten the screws on one...

  • Page 111

    V read the “installation guidelines” on page 33. V read “handling static-sensitive devices” on page 35. To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1. Place the heat sink on a clean work surface. 2. Remove the cleaning pad from...

  • Page 112

    Installing a 1400-watt or 900-watt hot-swap power supply the following notes describe the type of power supply that the server supports and other information that you must consider when you install a hot-swap power supply: v to confirm that the server supports the power supply that you are installin...

  • Page 113

    Caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these...

  • Page 114

    2) grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay (next to the spacer) until it clicks. Make sure that the power supply connects firmly into the power-supply connector 5. Route the power cord through the cable hook-and-loop on the rear o...

  • Page 115

    Installing the power interposer for redundant power supply card assembly power interposer card power header connectors power supply connector 2 the ibm power interposer for redundant power supply option enables redundant power support when no microprocessor and memory expansion tray is installed. To...

  • Page 116

    If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Installing a usb embedded hypervisor flash device to install a hypervisor flash device, complete the following steps: 1. Read the safety information that begins on page “safety” on ...

  • Page 117

    Installing the 8x1.8-inch hot-swap drive backplane assembly note: v for more information about connecting the sas signal cables to the drive backplane, see “connecting the sas cables” on page 61. V when you install a 8x1.8-inch drive backplane assembly, the drive ids that are indicated on the server...

  • Page 118

    11. Connect the combination power/configuration cable end to the power and configuration connectors on the backplane assembly; then, connect the power connector on the other end of the cable to the backplane power connector on the system board. See the following cabling illustration. Note: you can c...

  • Page 119

    13. Close the sas cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Chapter 2. Installing optional devices 103.

  • Page 120

    Installing the 8x2.5-inch hot-swap drive backplane sas signal connector configuration connector sas signal connector sas power connector note: v for more information about connecting the sas signal cables to the drive backplane, see “connecting the sas cables” on page 61). V you can install this dri...

  • Page 121

    Configuration connector on the drive backplane. Connect the other power connector on the combination power/configuration cable to the power connector on the backplane. Note: you can connect the cables to the backplane before you install the backplane onto the cage, or you can connect the cables afte...

  • Page 122

    10. Connect the signal cables to the backplane assembly and route the cables through the sas cable guide; then, connect the other end of the cables to the adapter or the system board. 106 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 123

    11. Close the sas cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Chapter 2. Installing optional devices 107.

  • Page 124

    Installing the 8x2.5-inch hot-swap drive backplane with controller expander note: v for more information about the connecting the sas cables to the drive backplane, see “connecting the sas cables” on page 61). V the right-angle sas cables that come with the backplane only connects to the sas connect...

  • Page 125

    7. If backplane filler panels are installed in the backplane bays in which you are installing the backplane, remove the backplane filler panels. 8. Connect the two 10x2-pin power connectors on the combination power/configuration cable to the backplane power connectors on the system board. The power ...

  • Page 126

    10. Connect the two interposer cables (that are attached this backplane) to the signal connectors on the other backplane in this configuration. The shortest cable connects to the closest sas signal connector on the other backplane. The longest cable connects to the farthest sas signal connector on t...

  • Page 127

    Sas signal cable connectors sas signal cables sas cable guide 12. Close the sas cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Chapter 2. Installing optional devices 111.

  • Page 128

    Installing the 4x2.5-inch hot-swap drive backplane sas signal connector sas power connector configuration connector : note: v for more information about connecting the sas signal cables to the drive backplane, see “connecting the sas cables” on page 61). V the right-angle sas signal cables that come...

  • Page 129

    9. Insert the backplane tabs into the slots on the bottom of the backplane cage and rotate the drive backplane assembly forward until the backplane locks in place. Chapter 2. Installing optional devices 113.

  • Page 130

    Retention latch drive backplane 10. Route the signal cables through the sas cable guide and connect signal cables to the drive backplane assembly and to the adapter or the system board. 114 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 131

    11. Close the sas cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 116. Chapter 2. Installing optional devices 115.

  • Page 132

    Completing the installation to complete the installation, complete the following steps: 1. Make sure that the sas cable guide is closed. 2. If you removed any air baffles or the microprocessor and memory expansion tray, reinstall them (see “replacing the dimm air baffle,” “replacing the microprocess...

  • Page 133

    Dimm air baffle replacing the microprocessor air baffle to install the microprocessor air baffle, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Align the tabs on the air baffle behind the latches (fr...

  • Page 134

    Replacing the microprocessor and memory expansion tray assembly to replace the microprocessor and memory expansion tray, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Grasp the tray by the handles, a...

  • Page 135

    Replacing the fan cage assembly to replace the fan cage assembly, complete the following steps: 1. Make sure that no backplane cables or other cables are in the way before you install the fan cage assembly. 2. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lo...

  • Page 136

    2. Align the cover over the server (toward the rear of the server) until the cover edges slip into position over the chassis. Cover release latch top cover 3. Slide the cover toward the front of the server until the cover starts to engage on the server; then, press down on the cover release latch un...

  • Page 137

    Video connector systems-management ethernet connector (imm2) serial connector ethernet 1 ethernet 2 usb 5 usb 6 power-on led (green) locator led (blue) system error led (amber) 10 gb ethernet adapter slot slot 4, pcie gen 3 slot 5, pcie gen 3 slot 6, pcie gen 3 slot 7, pcie gen 3 slot 8, pcie gen 3 ...

  • Page 138

    122 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 139

    Chapter 3. Configuration information and instructions this chapter provides information about updating the firmware and using the configuration utilities. Updating the firmware important: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a clus...

  • Page 140

    V serveraid firmware is stored in rom on the system board and the raid adapter (if one is installed). V sas/sata firmware is stored in rom on the sas/sata controller on the system board. Configuring the server the following configuration programs come with the server: v setup utility the setup utili...

  • Page 141

    – uploading a diskette image to the imm memory and mapping it to the server as a virtual drive the blue-screen capture feature captures the video display contents before the imm restarts the server when the imm detects an operating-system hang condition. A system administrator can use the blue-scree...

  • Page 142

    1. Insert the cd, and restart the server. If the cd does not start, see “serverguide problems” on page 185. 2. Follow the instructions on the screen to complete the following steps: a. Select your language. B. Select your keyboard layout and country. C. View the overview to learn about serverguide f...

  • Page 143

    Typical operating-system installation the serverguide program can reduce the time it takes to install an operating system. It provides the device drivers that are required for your hardware and for the operating system that you are installing. This section describes a typical serverguide operating-s...

  • Page 144

    Starting the setup utility to start the setup utility, complete the following steps: 1. Turn on the server. Note: approximately 10 seconds after the server is connected to input power, the power-on button becomes active. 2. When the prompt setup is displayed, press f1. If you have set an administrat...

  • Page 145

    Redirection; enable or disable the integrated ethernet controller, sas/sata controller, sata optical drive channels, and pci slots. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). – power selec...

  • Page 146

    Select this choice to enable or disable uefi to interact with pci mass storage devices that are non-uefi compliant. - infinite boot retry select this choice to enable or disable the infinitely retry of the legacy boot. – system security select this choice to view or configure trusted platform module...

  • Page 147

    Select this choice to prevent the server from booting the operating system and displaying the post event viewer when a severe error is detected during post. – storage select this choice to view and manage raid controller configurations. – network select this choice to view or configure the network d...

  • Page 148

    This choice is on the full and limited setup utility menu. – set power-on password select this choice to set or change a power-on password. See “power-on password” on page 133 for more information. – clear power-on password select this choice to clear the power-on password. – set administrator passw...

  • Page 149

    Power-on password: if a power-on password is set, when you turn on the server, the system startup will not be completed until you type the power-on password. You can use any combination of 6 to 20 printable ascii characters for the password. When a power-on password is set, you can enable the unatte...

  • Page 150

    While the server is turned off, move switch 6 on the switch block sw7 to the on position to enable the power-on password override. You can then start the setup utility and reset the power-on password. You do not have to return the switch to the previous position. The power-on password override switc...

  • Page 151

    The update xpress system pack installer the update xpress system pack installer detects supported and installed device drivers and firmware in the server and installs available updates. For additional information and to download the update xpress system pack installer, go to the toolscenter for syst...

  • Page 152

    V light path diagnostics leds indicators to report errors that occur with fans, power supplies, microprocessor, hard disk drives, and system errors. V local firmware code flash update v nonmaskable interrupt (nmi) detection, generation, and reporting. V operating-system failure blue screen capture. ...

  • Page 153

    Obtaining the imm host name if you are logging on to the imm for the first time after installation, the imm defaults to dhcp. If a dhcp server is not available, the imm uses a static ip address of 192.168.70.125. The default ipv4 host name is “imm-” (plus the last 12 characters on the imm mac addres...

  • Page 154

    Logging on to the web interface to log on to the imm web interface, complete the following steps: 1. On a system that is connected to the server, open a web browser. In the address or url field, type the ip address or host name of the imm to which you want to connect. Note: if you are logging on to ...

  • Page 155

    4. Select add boot option ; then, select generic boot option and embedded hypervisor . Press enter, and then press esc. 5. Select change boot order and then select change the order . Use the up arrow and down arrow keys to select embedded hypervisor and use the plus (+) and minus (-) keys to move em...

  • Page 156

    Enabling features on demand raid software integrated into the integrated management module is a features on demand raid software upgrade key that you can activate to get support for raid levels 5 and 50 or 6 and 60 (depending on the features on demand key). For more information and instructions for ...

  • Page 157

    Updating ibm systems director if you plan to use ibm systems director to manage the server, you must check for the latest applicable ibm systems director updates and interim fixes. Note: changes are made periodically to the ibm website. The actual procedure might vary slightly from what is described...

  • Page 158

    Updating the universal unique identifier (uuid) the universal unique identifier (uuid) must be updated when the system board is replaced. Use the advanced settings utility to update the uuid in the uefi-based server. The asu is an online tool that supports several operating systems. Make sure that y...

  • Page 159

    V online authenticated lan access, type the command: [host ] [user ][password ] where: imm_internal_ip the imm internal lan/usb ip address. The default value is 169.254.95.118. Imm_user_id the imm account (1 of 12 accounts). The default value is userid. Imm_password the imm account password (1 of 12...

  • Page 160

    Host [user ][password ] where: imm_external_ip the external imm lan ip address. There is no default value. This parameter is required. Imm_user_id the imm account (1 of 12 accounts). The default value is userid. Imm_password the imm account password (1 of 12 accounts). The default value is passw0rd ...

  • Page 161

    V bootable media containing asu (lan or kcs, depending upon the bootable media) note: ibm provides a method for building a bootable media. You can create a bootable media using the bootable media creator (bomc) application from the toolscenter web site. In addition, the windows and linux based tool ...

  • Page 162

    The imm using the online authenticated lan access method, asu will automatically use the following unauthenticated kcs access method. The following commands are examples of using the userid and password default values and not using the default values: examples that do not use the userid and password...

  • Page 163

    Imm_user_id the imm account (1 of 12 accounts). The default value is userid. Imm_password the imm account password (1 of 12 accounts). The default value is passw0rd (with a zero 0 not an o). The following commands are examples of using the userid and password default values and not using the default...

  • Page 164

    148 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 165: Chapter 4. Troubleshooting

    Chapter 4. Troubleshooting this chapter describes the diagnostic tools and troubleshooting information that are available to help you solve problems that might occur in the server. If you cannot diagnose and correct a problem by using the information in this chapter, see appendix e, “getting help an...

  • Page 166

    4. Check for and apply code updates. Fixes or workarounds for many problems might be available in updated uefi firmware, device firmware, or device drivers. Important: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify...

  • Page 167

    6. See controller and management software documentation. If the problem is associated with a specific function (for example, if a raid hard disk drive is marked offline in the raid array), see the documentation for the associated controller and management or controlling software to verify that the c...

  • Page 168

    Checkout procedure the checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server. About the checkout procedure before you perform the checkout procedure for diagnosing hardware problems, review the following information: v read the safety information that...

  • Page 169

    Performing the checkout procedure to perform the checkout procedure, complete the following steps: 1. Is the server part of a cluster? V no: go to step 2. V yes: shut down all failing servers that are related to the cluster. Go to step 2. 2. Complete the following steps: a. Check the power supply le...

  • Page 170

    Diagnostic tools the following tools are available to help you diagnose and solve hardware-related problems: v light path diagnostics use light path diagnostics to diagnose system errors quickly. See “light path diagnostics” on page 156 for more information. V event logs the event logs list the erro...

  • Page 171

    - system configuration - vital product data, firmware, and uefi configuration dsa portable creates a dsa log, which is a chronologically ordered merge of the system-event log (as the ipmi event log), the integrated management module (imm) event log (as the asm event log), and the operating-system ev...

  • Page 172

    Light path diagnostics light path diagnostics is a system of leds on various external and internal components of the server that leads you to the failed component. When an error occurs, leds are lit along the path of the front panel, the light path diagnostics panel, then on the failed component. By...

  • Page 173

    Light path diagnostics note any leds that are lit, and then slide the light path diagnostics panel back into the server. V remind button: press this button to place the system-error led on the front information panel into remind mode. By placing the system-error led indicator in remind mode, you ack...

  • Page 174

    The following illustration shows the leds and connectors on the system board. The following illustration shows the leds on the optional microprocessor and memory expansion tray. Dimms error leds 25-30 dimms 31-42 error leds dimms 43-48 error leds microprocessor 4 error led microprocessor 3 error led...

  • Page 175

    Table 21. Microprocessor and memory expansion tray leds leds description light path power led when this led is lit, it indicates that the capacitor on the microprocessor and memory expansion tray has sufficient power to light the error leds. Microprocessor and memory expansion tray board error led w...

  • Page 176

    Table 22. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 3, "parts listing", to determine which components are customer replaceable units (cru) and which components are...

  • Page 177

    Table 22. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 3, "parts listing", to determine which components are customer replaceable units (cru) and which components are...

  • Page 178

    Table 22. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 3, "parts listing", to determine which components are customer replaceable units (cru) and which components are...

  • Page 179

    Table 22. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 3, "parts listing", to determine which components are customer replaceable units (cru) and which components are...

  • Page 180

    Power-supply leds the following minimum configuration is required for the ac led on the power supply to be lit: v power supply v power cord v appropriate input power from the power source the following minimum configuration is required for the server to start: v one microprocessor in microprocessor ...

  • Page 181

    Power-supply leds description action notes ac dc error off on on faulty power-supply replace the power supply. On off off the system is off: the system is connected to ac power. The server is functioning correctly. The system is on: power-supply not fully seated, faulty system board, or faulty power...

  • Page 182

    Pci slot 1 error led pci slot 2 error led pci slot 3 error led pci slot 1 pci slot 2 pci slot 3 event logs error codes and messages are displayed in the following types of event logs: v post event log: this log contains the most recent error codes and messages that were generated during post. You ca...

  • Page 183

    Operating-system event logs. You can view the dsa event log through the dsa program (see “viewing event logs without restarting the server”). For more information about dsa and dsa messages, see “ibm dynamic system analysis” on page 169 and appendix c, “dsa messages,” on page 321. For more informati...

  • Page 184

    Table 23. Methods for viewing event logs condition action the server is not hung and is connected to a network (using an operating system controlled network ports). Use any of the following methods: v run dsa portable to view the diagnostic event log (requires ipmi driver) or create an output file t...

  • Page 185

    Clearing the error logs to clear the event logs, complete the following steps. Note: the post event log is automatically cleared each time the server is restarted. 1. Turn on the server. 2. When the prompt setup is displayed, press f1. If you have set both a power-on password and an administrator pa...

  • Page 186

    If you cannot find a problem by using dsa, see “solving undetermined problems” on page 189 for information about testing the server. Note: dsa preboot might appear to be unresponsive when you start the program. This is normal operation while the program loads. Make sure that the server has the lates...

  • Page 187

    More information and to download the utilities, go to http://www.Ibm.Com/ systems/support/supportsite.Wss/docdisplay?Brandind=5000008 &lndocid=serv-dsa. Running the dsa preboot diagnostic programs note: the dsa memory test might take up to 30 minutes to run. If the problem is not a memory problem, s...

  • Page 188

    Viewing the test log results and transferring the dsa collection to view the test log for the results when the tests are completed, click the success link in the status column, if you are running the dsa graphical user interface, or type :x to exit the execute tests menu, if you are running the dsa ...

  • Page 189

    Troubleshooting by symptom use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find a solution to the problem in these tables, see appendix c, “dsa messages,” on page 321 for information about testing the server and “running the dsa preboot dia...

  • Page 190

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which components are field ...

  • Page 191

    General problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which comp...

  • Page 192

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which components are field ...

  • Page 193

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which components are field ...

  • Page 194

    Intermittent problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which...

  • Page 195

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which components are field ...

  • Page 196

    Memory problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which compo...

  • Page 197

    Microprocessor problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and whi...

  • Page 198

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which components are field ...

  • Page 199

    Optional-device problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and wh...

  • Page 200

    Power problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which compon...

  • Page 201

    Serial-device problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and whic...

  • Page 202

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (cru) and which components are field ...

  • Page 203

    Universal serial bus (usb) port problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable un...

  • Page 204

    Solving ethernet controller problems the method that you use to test the ethernet controller depends on which operating system you are using. See the operating-system documentation for information about ethernet controllers, and see the ethernet controller device-driver readme file. Try the followin...

  • Page 205

    Solving undetermined problems if dynamic system analysis (dsa) did not diagnose the failure or if the server is inoperative, use the information in this section. If you suspect that a software problem is causing failures (continuous or intermittent), see “software problems” on page 186. Corrupted da...

  • Page 206

    Id label v machine type and model v microprocessor or hard disk drive upgrades v failure symptom – does the server fail the dynamic system analysis diagnostic tests? – what occurs? When? Where? – does the failure occur on a single server or on multiple servers? – is the failure repeatable? – has thi...

  • Page 207

    Recovering the server firmware (uefi update failure) important: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. If the ...

  • Page 208

    4. Move the jumper from pins 1 and 2 to pins 2 and 3 to enable the uefi recovery mode. 5. Reinstall the server cover; then, reconnect all power cords. 6. Restart the server. The power-on self-test (post) starts. 7. Boot the server to an operating system that is supported by the ibm flash uefi update...

  • Page 209

    1. Boot the server to an operating system that is supported by the firmware update package that you downloaded. 2. Perform the firmware update by following the instructions that are in the firmware update package readme file. 3. Restart the server. 4. At the firmware splash screen, press f3 when pro...

  • Page 210

    194 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 211: 8733

    Chapter 5. Parts listing, system x3750 m4 types 8722 and 8733 the following replaceable components are available for the system x3750 m4 types 8722 and 8733 server, except as specified otherwise in “replaceable server components.” for an updated parts listing, go to http://www.Ibm.Com/ supportportal...

  • Page 212

    1 5 6 7 8 9 11 10 12 22 21 20 18 17 16 15 14 13 2 3 19 4 23 24 25 26 27 196 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 213

    The following table lists the part numbers for the server replaceable components. Table 24. Parts listing, types 8722 and 8733 index description cru part number (tier 1) cru part number (tier 2) fru part number 2 memory, 4 gb (1.5 v), pc3-12800 cl11 ddr3 ecc 1600 mhz rdimm 49y1561 2 memory, 4 gb (1....

  • Page 214

    Table 24. Parts listing, types 8722 and 8733 (continued) index description cru part number (tier 1) cru part number (tier 2) fru part number 15 backplane, 8x2.5-inch hot-swap sas/sata drive (with raid expansion) 90y5875 17 solid state drive, 2.5-inch, sata hot-swap, 128 gb, 6 gbps 90y8649 17 solid s...

  • Page 215

    Table 24. Parts listing, types 8722 and 8733 (continued) index description cru part number (tier 1) cru part number (tier 2) fru part number serveraid m5100 series 512mb flash/raid 5 adapter 81y4488 serveraid m5100 series 1gb flash/raid 5 adapter 81y4580 usb key, memory flash 2gb (usb flash device w...

  • Page 216

    Consumable parts consumable parts are not covered by the ibm statement of limited warranty. The following consumable parts are available for purchase from the retail store. Table 25. Consumable parts, type 8722 and 8733 index description part number serveraid m5100 series battery kit 81y4491 servera...

  • Page 217

    Table 26. Structural parts, type 8722 and 8733 (continued) index description part number miscellaneous parts kit includes: sas cable guide microprocessor air baffle dimm air baffle backplane retention riser-card guide interlock spring raid battery retention bracket raid battery and flash power modul...

  • Page 218

    Power cords for your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords for this product that are used in the united states and canada are listed by unde...

  • Page 219

    Power cord part number used in these countries and regions 39m5144 bangladesh, lesotho, macao, maldives, namibia, nepal, pakistan, samoa, south africa, sri lanka, swaziland, uganda 39m5151 abu dhabi, bahrain, botswana, brunei darussalam, channel islands, china (hong kong s.A.R.), cyprus, dominica, g...

  • Page 220

    204 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 221

    Chapter 6. Removing and replacing components replaceable components are of three types: v tier 1 customer replaceable unit (cru): replacement of tier 1 crus is your responsibility. If ibm installs a tier 1 cru at your request, you will be charged for the installation. V tier 2 customer replaceable u...

  • Page 222

    Removing and replacing structural parts replacement of structural parts is your responsibility. If ibm installs a structural part at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware. Removing the server top cover to r...

  • Page 223

    Replacing the server top cover to install the server cover, complete the following steps: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are co...

  • Page 224

    Tabs tabs bezel bezel screws 5. Pull the top of the bezel out slightly; then, rotate it downward until the tabs on the bottom of the bezel disengages from the chassis and set it aside. Replacing the bezel to install the bezel, complete the following steps: 1. Insert the tabs on the bottom of the bez...

  • Page 225

    Removing and replacing tier 1 crus replacement of tier 1 crus is your responsibility. If ibm installs a tier 1 cru at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware. Removing the microprocessor air baffle to remove ...

  • Page 226

    Replacing the microprocessor air baffle to install the microprocessor air baffle, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Align the tabs air baffle behind the latches (front and rear latches) o...

  • Page 227

    4. Lift the dimm air baffle from the server. Dimm air baffle attention: for proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with an air baffle removed might damage server components. Replacing the dimm air baffle to install the dimm air baffle, ...

  • Page 228

    2. Align the tabs on the sides of the dimm air baffle with the slots on the sides of the chassis wall and lower the dimm air baffle into the server. Dimm air baffle 3. Reinstall the cover (see “replacing the server top cover” on page 207). 4. Slide the server into the rack. 5. Reconnect the power co...

  • Page 229

    A. Grasp the riser-card assembly by the blue touch points and pull it out of the pcie riser-card connector on the system board. B. Disconnect any cables (including external cables) from the adapter. C. Lift up the adapter retention latch that secures the adapter. D. Carefully grasp the adapter by it...

  • Page 230

    D. Press the edge of the connector on the adapter firmly into the connector on the system board. Make sure that the adapter snaps into connector securely. Attention: when you install an adapter, make sure that the adapter is correctly seated on the system board before you turn on the server. An inco...

  • Page 231

    Removing 2.5-inch and 1.8-inch hot-swap drives to remove a hot-swap drive, complete the following steps. Attention: v to avoid damage to the drive connectors, make sure that the server cover is in place and fully closed whenever you install or remove a drive. V to make sure that there is adequate sy...

  • Page 232

    Replacing 2.5-inch and 1.8-inch hot-swap drives the following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.Ibm.Com/servers/eserver/serverproven/ compat/us/. V locate th...

  • Page 233

    C. Gently push the drive-tray assembly into the bay until the drive stops. D. Rotate the drive-tray handle to the closed (locked) position. 4. Installing a 1.8-inch hot-swap drive: a. Insert the drive into the drive bay with the label side of the drive facing the right side of the server. B. Push th...

  • Page 234

    Cd/dvd-rom drive 5. Slide the drive-retention clip from the side of the drive. Save the clip to use when you install the replacement drive. 6. If you are instructed to return the cd/dvd drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. R...

  • Page 235

    Caution: when laser products (such as cd-roms, dvd drives, fiber optic devices, or transmitters) are installed, note the following: v do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the de...

  • Page 236

    Cd/dvd-rom drive 5. Reconnect the power cord and any cables that you removed. 6. Replace the server cover and slide the serve back into the rack. 7. Turn on the peripheral devices and the server. Removing the cd/dvd cable to remove the cd/dvd cable, complete the following steps: 1. Read the safety i...

  • Page 237

    8. If you are instructed to return the cd/dvd cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the cd/dvd cable to install the cd/dvd cable, complete the following cable: 1. Read the safety information that begins on page “saf...

  • Page 238

    5. Slide the cd/dvd back into the server. 6. Reinstall the fan cage assembly (see “replacing the fan cage assembly” on page 246). 7. Replace the cover (see “replacing the server top cover” on page 207). 8. Slide the server into the rack. 9. Reconnect the power cord and any cables that you removed. 1...

  • Page 239

    Removing a memory module to remove a dual inline memory module (dimm), complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) and all attached per...

  • Page 240

    Replacing a memory module the following illustration shows the location of the dimm connectors on the system board. Dimm 1 dimm 2 dimm 3 dimm 4 dimm 5 dimm 6 dimm 24 dimm 23 dimm 22 dimm 21 dimm 20 dimm 19 dimm 7 dimm 8 dimm 9 dimm 11 dimm 10 dimm 18 dimm 17 dimm 16 dimm 14 dimm 15 dimm 12 dimm 13 t...

  • Page 241

    V confirm that the server supports the dimm that you are installing, see http://www.Ibm.Com/systems/info/x86servers/serverproven/compat/us/. To install a dimm, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page ...

  • Page 242

    9. Replace the dimm air baffle (see “replacing the dimm air baffle” on page 211) or the microprocessor and memory expansion tray (see “replacing the microprocessor and memory expansion tray assembly” on page 118), if you removed it earlier. 10. Reconnect the power cord and any cables that you remove...

  • Page 243

    4. Insert the sas/sata adapter into the connector on the riser-card until it is firmly seated. Attention: incomplete insertion might cause damage to the server or the adapter. 5. Reinstall the cable to the raid cache card, if it was removed (see “replacing a raid cache card” on page 252). 6. Reinsta...

  • Page 244

    Removing the serveraid m5110 sas/sata controller for system x to remove the serveraid m5110 sas/sata controller, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off th...

  • Page 245

    6. Reinstall the riser-card assembly into the system board. 7. Reconnect cables to the adapter. 8. Replace the cover (see “replacing the server top cover” on page 207). 9. Slide the server in the rack. 10. Reconnect the power cord and any cables that you removed. 11. Turn on the peripheral devices a...

  • Page 246

    Removing the serveraid m5120 sas/sata controller for system x to remove a serveraid m5120 sas/sata controller, complete the following steps: 1. Read the safety information that begins on page“safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the s...

  • Page 247

    2. Touch the static-protective package that contains the new serveraid m5120 sas/sata adapter to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the adapter and remove it from the package. 3. Install the adapter on system board. A. Rein...

  • Page 248

    D. Reinstall the riser-card assembly onto the system board. E. Reconnect the cables to the adapter and to the cache card. 5. Replace the cover (see “replacing the server top cover” on page 207n). 6. Slide the server in the rack. 7. Reconnect the power cord and any cables that you removed. 8. Turn on...

  • Page 249

    Removing the ibm 6gb performance optimized host bus adapter to remove the 6gb performance optimized host bus adapter, complete the following steps: 1. Read the safety information that begins on page“safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning of...

  • Page 250

    A. Align the adapter so that the keys align correctly with the connector on the system board. B. Insert the adapter into the connector on the system board until it is firmly seated. Attention: make sure that the adapter is seated correctly. Incomplete insertion might cause damage to the system board...

  • Page 251

    Adapter sas signal connector sas signal cable 5. Replace the cover (see “replacing the server top cover” on page 207). 6. Slide the server in the rack. 7. Reconnect the power cord and any cables that you removed. 8. Turn on the peripheral devices and the server. Chapter 6. Removing and replacing com...

  • Page 252

    Removing a usb embedded hypervisor flash device to remove a usb embedded hypervisor flash device, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on pa...

  • Page 253

    Replacing a usb embedded hypervisor flash device to install a usb hypervisor flash device, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Align the usb flash device with the connector on the system bo...

  • Page 254

    Removing a 1400-watt or 900-watt hot-swap power supply when you remove or install a hot-swap power supply, observe the following precautions. Statement 5 caution: the power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the de...

  • Page 255

    4. Removing a 1400-watt hot-swap power supply. A. Press and hold the orange release tab to the left. Grasp the handle and pull the power supply out of the server. 1400-watt power supply power supply release tab b. Set the power supply aside. C. Go to step 6 on page 240. 5. Removing a 900-watt hot-sw...

  • Page 256

    6. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a 1400-watt or 900-watt hot-swap power supply the following notes describe the type of power supply that the server supports and ot...

  • Page 257

    Caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these...

  • Page 258

    1400-watt power supply power supply release tab b. Make sure that the power supply connects firmly into the power-supply connector. C. Go to step 6. 5. Replacing a 900-watt hot-swap power supply. A. Facing the rear of the server, insert the power supply spacer against the wall on the left side of th...

  • Page 259

    9. Turn on the peripheral devices and the server. 10. Make sure that the ac power led and the dc power led on the power supply are lit, indicating that the power supply is being supplied to the power supply through the power cord. During normal operation, both ac and dc power leds are lit. For other...

  • Page 260

    Replacing a hot-swap fan assembly the server comes standard with six speed-controlled hot-swap cooling fans. Attention: to ensure proper operation, replace a failed hot-swap fan within 30 seconds. To install or replace a hot-swap fan, complete the following steps: 1. Touch the static-protective pack...

  • Page 261

    Removing the fan cage assembly to remove the fan cage assembly, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral...

  • Page 262

    Replacing the fan cage assembly to replace the fan cage assembly, complete the following steps: 1. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lower it into the server. Release latch release latch fan cage assembly slots slots 2. Rotate the fan cage assemb...

  • Page 263

    Removing the ibm dual-port 10gb-t (copper) ethernet adapter or the ibm dual-port 10gb sfp+ (fibre) ethernet adapter to remove the ibm dual-port 10gb sfp+ (fibre) ethernet adapter or the ibm dual-port 10gb-t (copper) ethernet adapter, complete the following steps: 1. Read the safety information that ...

  • Page 264

    Dual-port 10gb-t (copper) ethernet adapter dual-port 10gb sfp+ (fibre) ethernet adapter to replace a ibm dual-port 10 gb-t (copper) ethernet adapter or the ibm dual-port 10 gb sfp+ (fibre) ethernet adapter, complete the following steps: note: the illustration in this document might differ slightly f...

  • Page 265

    Attention: when you install an adapter, make sure that the adapter is correctly seated on the system board connector before you turn on the server. An incorrectly seated adapter might cause damage to the system board or the adapter. 4. Close the adapter retention latch. 5. Reconnect any cables that ...

  • Page 266

    Replacing a raid battery or flash power module when you install any raid adapter that comes with batteries or flash power modules, they must be installed remotely in the server to prevent them from overheating. The batteries or flash power modules must be installed in the trays on top of the usb/vid...

  • Page 267

    Raid cache card raid cache card connector release tab c. Disconnect the battery cable or flash power module cable from the cache card. D. Press the black retention clip toward the front of the server and lift the cache card out of the server and set it aside. E. Go to step 6. 5. If the cache card is...

  • Page 268

    Replacing a raid cache card note: for additional information and notes about installing adapters, see “installing an adapter” on page 66. To replace an raid cache card, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines”...

  • Page 269

    Raid cache card connector raid cache card retention bracket retention tab adapter b. Gently press the cache card down until it snaps in place and is securely seated. C. Reconnect the battery cable or flash power module cable to the cache card. D. Align the pci riser-card assembly with the pci slot c...

  • Page 270

    V to order replacement batteries, call 1-800-ibm-serv within the united states, and 1-800-465-7999 or 1-800-465-6666 within canada. Outside the u.S. And canada, call your support center or business partner. Note: after you replace the battery, you must reconfigure the server and reset the system dat...

  • Page 271

    Force nmi button cmos battery 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devices. Disconnect all power cords; then, disconnect all exter...

  • Page 272

    6. Dispose of the battery as required by local ordinances or regulations. See the ibm environmental notices and user's guide on the ibm documentation cd for more information. Replacing the system battery the following notes describe information that you must consider when replacing the system-board ...

  • Page 273

    Force nmi button cmos battery 1. Follow any special handling and installation instructions that come with the replacement battery. 2. Insert the new battery: a. Position the battery so that the positive (+) symbol is facing you. B. Place the battery into its socket, and press the battery press the b...

  • Page 274

    6. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Note: you must wait approximately 10 seconds after you connect the server to input power before the power-on button becomes active. 7. Start the setup utility and reset the configurat...

  • Page 275

    Replacing a pci riser-card assembly to replace a pci riser-card assembly, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and the “installation guidelines” on page 33. 2. Install the adapter in the new pci riser-card assembly (see “replacing an a...

  • Page 276

    Removing the operator information panel assembly to remove the operator information panel, complete the following steps. 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) ...

  • Page 277

    Replacing the operator information panel assembly to install the operator information panel, complete the following steps. 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. From the front of the server, align the panel with the slot ...

  • Page 278

    Removing and replacing tier 2 crus you may install a tier 2 cru yourself or request ibm to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware. Removing the usb/video t...

  • Page 279

    Replacing the usb/video tray assembly to replace the usb/video tray assembly, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. From inside the server, align the usb/video tray assembly with the slot in ...

  • Page 280

    Removing the power interposer for redundant power supply card assembly to remove the power interposer for redundant power supply card assembly, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off ...

  • Page 281

    6. Reconnect the power cords and any cables that you removed. 7. Turn on the peripheral devices and the server. Removing the 4x2.5-inch hot-swap drive backplanes to remove the 2.5-inch hot-swap drive backplanes, complete the following steps: 1. Read the safety information that begins on page “safety...

  • Page 282

    1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Align the tabs on the bottom of the drive backplane with the slots on the bottom of the backplane cage. 3. Insert the drive backplane tabs into slots on the bottom of the backplane ca...

  • Page 283

    Removing the 8x1.8-inch hot-swap drive backplane assembly to remove the 8x1.8-inch hot-swap drive backplane assembly, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning o...

  • Page 284

    Replacing the 8x1.8-inch hot-swap drive backplane assembly to replace the 8x1.8-inch hot-swap drive backplane assembly, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Align the drive backplane assembl...

  • Page 285

    Backplane power connector backplane power/ configuration cable 5. Reinstall the drives that you removed from the old assembly into the new drive backplane assembly (see “replacing 2.5-inch and 1.8-inch hot-swap drives” on page 216). 6. Install the drive filler panel. 7. Reinstall the fan cage assemb...

  • Page 286

    Removing the 8x2.5-inch drive backplane with controller expander to remove 8x2.5-inch drive backplane with controller expander, complete the following steps: 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see ...

  • Page 287

    12. If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the 8x2.5-inch drive backplane with controller expander to install the 8x2.5-inch drive backplane with controller expander, com...

  • Page 288

    8. Reinstall the fan cage assembly (see “replacing the fan cage assembly” on page 246). 9. Reinstall the drives and filler panels. 10. Install the cover (see “replacing the server top cover” on page 207). 11. Slide the server in the rack. 12. Reconnect the power cord and any cables that you removed....

  • Page 289

    C. Gently lift the heat sink from the microprocessor. Attention: do not use any tools or sharp objects to lift the release levers on the microprocessor socket. Doing so might result in permanent damage to the system board. 9. After removal, place the heat sink on its side on a clean, flat surface. 1...

  • Page 290

    B. Align the holes on the installation tool with the screws on the microprocessor bracket, then lower the microprocessor installation tool down over the microprocessor. The installation tool rests flush on the socket only if it is aligned correctly. C. Twist the handle on the installation tool clock...

  • Page 291

    Microprocessor and memory expansion tray). See http://www.Ibm.Com/ systems/info/x86servers/serverproven/compat/us/ for a list of supported microprocessors. 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Install the microprocessor:...

  • Page 292

    E. Twist the handle on the microprocessor tool counterclockwise to insert the microprocessor into the socket. The microprocessor rests flush on the socket only if it is properly installed. Note: v do not press the microprocessor into the socket. V make sure that the microprocessor is oriented and al...

  • Page 293

    F. Press down on the center of the heat sink, then press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened. You can cause damage to the microprocessor if you tighten the screws on one sid...

  • Page 294

    4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. Microprocessor 0.02 ml of thermal grease 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 ml each on the...

  • Page 295

    Tray handle microprocessor and memory expansion tray power supply 2 10. Grasp both handles (front and rear) and lift the tray assemble from the server and set it on a flat surface to avoid damaging the connector pins on the bottom of the tray. 11. Remove the microprocessors (see “removing a micropro...

  • Page 296

    Tray handle microprocessor and memory expansion tray power supply 2 3. Reinstall the dimms and heat sinks (see “replacing a memory module” on page 224 and “replacing a microprocessor and heat sink” on page 274). 4. Reinstall the microprocessor air baffles, if you removed them earlier. 5. Rotate the ...

  • Page 297

    1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 33. 2. Turn off the server (see “turning off the server” on page 21) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to rep...

  • Page 298

    A. Remove the socket covers from the microprocessor frame brackets on the new system board and place them on the microprocessor sockets of the old system board that you are removing. B. Use an alcohol wipe to remove any thermal grease from the tabs on the microprocessor bracket frame on the old syst...

  • Page 299

    Replacing the system board note: v when you reassemble the components in the server, be sure to route all cables carefully so that they are not exposed to excessive pressure and so that they do not get pinched when you reinstall the system board. V when you replace the system board, you must either ...

  • Page 300

    6. Reinstall the heat sinks (see “replacing a microprocessor and heat sink” on page 274). Note: a. Make sure that the socket covers from the microprocessor frame brackets on the new system board were placed on the microprocessor sockets on the old system board that you removed. B. Use an alcohol wip...

  • Page 301

    Important: perform the following updates: v either update the server with the latest raid firmware or restore the pre-existing firmware from a cd or dvd image. V update the uuid (see “updating the universal unique identifier (uuid)” on page 142). V update the dmi/smbios (see “updating the dmi/smbios...

  • Page 302

    8x1.8-inch backplane and adapter: adapter sas signal connector sas signal cable 286 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 303

    Sas cable guide adapter sas signal cable chapter 6. Removing and replacing components 287.

  • Page 304

    8x2.5-inch backplane and adapter: 288 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 305

    Cabling the combination power/configuration cable to the backplanes: chapter 6. Removing and replacing components 289.

  • Page 306

    4x2.5-inch backplane: 290 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 307

    8x1.8-inch backplane: backplane power connector backplane power/ configuration cable chapter 6. Removing and replacing components 291.

  • Page 308

    8x2.5-inch backplane: 292 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 309

    8x2.5-inch backplane with controller expander: configuration connector backplane power connectors backplane power configuration cables sas power connector cabling the raid cache card and battery or flash power module: chapter 6. Removing and replacing components 293.

  • Page 310

    294 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 311

    Sas cable guide battery / flash power module tray battery / flash power module raid controller battery / flash power module cable chapter 6. Removing and replacing components 295.

  • Page 312

    296 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 313

    Appendix a. Uefi/post error codes uefi/post diagnostic error codes can be generated when the server starts up or while the server is running. Uefi/post codes are logged in the imm event log in the server. For each event code, the following fields are displayed: event identifier an identifier that un...

  • Page 314

    I.11002 [i.11002] a processor mismatch has been detected between one or more processors in the system. Explanation: one or more mismatched processors were detected. Severity: info user response: complete the following steps: 1. Check the log for other messages related to processor configuration issu...

  • Page 315

    I.18007 [i.18007] a power segment mismatch has been detected for one or more processor packages. Explanation: the installed processors do not have the same power requirements. Severity: info user response: complete the following steps: 1. Ensure that all processors have matching power requirements (...

  • Page 316

    I.1800b [i.1800b] a cache size mismatch has been detected for one or more processor packages. Explanation: the processors have one or more cache levels with mismatched sizes. Severity: info user response: complete the following steps: 1. Verify that matching processors are installed in the correct p...

  • Page 317

    I.1800e [i.1800e] a processor model mismatch has been detected for one or more processor packages. Explanation: the processors have mismatched model numbers. Severity: info user response: complete the following steps: 1. Verify that matching processors are installed in the correct population sequenc...

  • Page 318

    I.2018002 [i.2018002] the device found at bus % device % function % could not be configured due to resource constraints. The vendor id for the device is % and the device id is %. Explanation: out_of_resources (pci option rom) severity: info user response: complete the following steps: 1. If this pci...

  • Page 319

    I.3808004 [i.3808004] the imm system event log (sel) is full. Explanation: the system event log is full severity: info user response: complete the following steps: 1. Use the imm web interface to clear event log. 2. If imm communication is unavailable, use the setup utility to access the system even...

  • Page 320

    I.58015 [i.58015] memory spare copy initiated. Explanation: spare copy started severity: info user response: information only; no action is required. I.580a4 [i.580a4] memory population change detected. Explanation: dimm population change detected severity: info user response: check the event log fo...

  • Page 321

    S.2018001 [s.2018001] an uncorrected pcie error has occurred at bus % device % function %. The vendor id for the device is % and the device id is %. Explanation: pcie uncorrected error detected severity: error user response: complete the following steps: 1. If this system or any attached cables were...

  • Page 322

    S.3030007 [s.3030007] a firmware fault has been detected in the uefi image. Explanation: internal uefi firmware fault detected, system halted severity: error user response: complete the following steps: 1. Check ibm support site for any service bulletins or firmware updates that apply to this error....

  • Page 323

    S.3060007 [s.3060007] a firmware fault has been detected in the uefi image. Explanation: internal uefi firmware fault detected, system halted severity: error user response: complete the following steps: 1. Check ibm support site for any service bulletins or firmware updates that apply to this error....

  • Page 324

    S.51003 [s.51003] an uncorrectable memory error was detected in dimm slot % on rank %. Explanation: one of the following has occurred: v an uncorrectable memory error was detected on processor % channel %. The failing dimm within the channel could not be determined. V an uncorrectable memory error h...

  • Page 325

    S.51009 [s.51009] no system memory has been detected. Explanation: no memory detected severity: error user response: complete the following steps: 1. Make sure that one or more dimms are installed in the server. 2. If no memory fault is recorded in the logs and no dimm connector error leds are lit, ...

  • Page 326

    S.68005 [s.68005] an error has been detected by the iio core logic on bus %. The global fatal error status register contains %. The global non-fatal error status register contains %. Please check error logs for the presence of additional downstream device error data. Explanation: a critical pci erro...

  • Page 327

    W.3048006 [w.3048006] uefi has booted from the backup flash bank due to an automatic boot recovery (abr) event. Explanation: automated boot recovery, booting backup uefi image severity: warning user response: complete the following steps: 1. Check ibm support site for an any service bulletins or fir...

  • Page 328

    W.305800a [w.305800a] driver health protocol: reports 'failed' status controller. Explanation: a driver reported 'failed' status severity: warning user response: complete the following steps: 1. This controller can not be used as a boot device. If a controller has managing child devices, refer to ea...

  • Page 329

    W.3808000 [w.3808000] an imm communication failure has occurred. Explanation: imm communication failure severity: warning user response: complete the following steps: 1. Recycle ac power. This will reboot the system. 2. Check ibm support site for an any service bulletins or firmware updates that app...

  • Page 330

    W.3818005 [w.3818005] the crtm flash driver could not successfully flash the staging area. The update was aborted explanation: crtm update aborted severity: warning user response: complete the following steps: 1. Continue booting sytem. If system does not reset, manually reset the system. 2. If the ...

  • Page 331

    5. If problem continues to recur on the same dimm, re-inspect dimm connector for foreign material and remove any foreign material that is found. If the connector is damaged, replace the system board. 6. Remove the affected processor and inspect the processor socket pins for damaged or mis-aligned pi...

  • Page 332

    316 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 333

    Appendix b. Boot code display error codes the boot code display area of the light path diagnostics panel provides an error code that indicates the point at which the system stopped during the boot block and post. A boot code is either a byte or a word value that is produced by uefi. This display wil...

  • Page 334

    Table 28. System power faults (continued) boot code message potential defective component corresponding imm event id corresponding imm log message 05 1_2vaux_pgood system board 80070603-0701ffff sensor mainbrd vrd has transitioned to non-recoverable. 06 1_25vaux_pgood system board 80070603-0701ffff ...

  • Page 335

    Table 28. System power faults (continued) boot code message potential defective component corresponding imm event id corresponding imm log message 16 enet_1_5vaux_pgood system board 80070603-0701ffff sensor mainbrd enet vrd has transitioned to non-recoverable. 17 dimm_3_3vaux_pgood system board 8007...

  • Page 336

    Table 28. System power faults (continued) boot code message potential defective component corresponding imm event id corresponding imm log message 2d cpu2_vpll_pgood system board 80070603-0701ffff sensor cpu2 vrd has transitioned to non-recoverable. 2e cpu3_vpll_pgood cpu/memory tray 80070603-2b01ff...

  • Page 337: Appendix C. Dsa Messages

    Appendix c. Dsa messages as you run dynamic system analysis, text messages are displayed on the screen and are saved in the dsa log. A diagnostic text message indicates that a problem has been detected and provides the action you should take as a result of the text message. The following table descr...

  • Page 338

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 339

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 340

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 341

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 342

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 343

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 344

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 345

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 346

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 347

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 348

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 349

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 350

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 351

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 352

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 353

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 354

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 355

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 356

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 357

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 358

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 359

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 360

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 361

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 362

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 363

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 364

    Table 29. Dsa messages (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (c...

  • Page 365: Messages

    Appendix d. Integrated management module ii (imm2) error messages when a hardware event is detected by the imm on the server, the imm logs that event in the system-event log in the server. For each event code, the following fields are displayed: event identifier a hexadecimal identifier that uniquel...

  • Page 366

    Snmp trap id the snmp trap id that is found in the snmp alert management information base (mib). Automatically contact service if this field is set to yes , and you have enabled electronic service agent ™ (esa), ibm support will be notified automatically if the event is generated. While you wait for...

  • Page 367

    40000003-00000000 ethernet data rate modified from [arg1] to [arg2] by user [arg3]. Explanation: the specified user has changed the ethernet data rate of the integrated management module external network interface to the specified value. Severity: info alert category: none serviceable: no cim inform...

  • Page 368

    40000006-00000000 ethernet locally administered mac address modified from [arg1] to [arg2] by user [arg3]. Explanation: the specified user has changed the ethernet locally administered mac address of the integrated management module external network interface to the specified value severity: info al...

  • Page 369

    40000009-00000000 ip address of network interface modified from [arg1] to [arg2] by user [arg3]. Explanation: the specified user has changed the ip address of the integrated management module external network interface to the specified value. Severity: info alert category: system - imm network event...

  • Page 370

    4000000c-00000000 os watchdog response [arg1] by [arg2] . Explanation: this message is for the use case where an os watchdog has been enabled or disabled by a user. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0012 snmp trap id: automatically notify suppor...

  • Page 371

    4000000f-00000000 attempting to [arg1] server [arg2] by user [arg3]. Explanation: this message is for the use case where a user is using the management controller to perform a power function on the system. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0015 ...

  • Page 372

    40000012-00000000 remote access attempt failed. Invalid userid or password received. Userid is [arg1] from web browser at ip address [arg2]. Explanation: a user has attempted to log in from a web browser by using an invalid login id or password. Severity: info alert category: system - remote login s...

  • Page 373

    40000015-00000000 management controller [arg1] reset was initiated by user [arg2]. Explanation: the integrated management module has been reset. The logs provide additional details. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0021 snmp trap id: automatica...

  • Page 374

    40000018-00000000 lan: ethernet[[arg1]] interface is no longer active. Explanation: the imm ethernet interface has been disabled. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0024 snmp trap id: automatically notify support: no user response: information on...

  • Page 375

    4000001b-00000000 management controller [arg1]: configuration restored from a file by user [arg2]. Explanation: the specified user has restored the integrated management module (imm) configuration from a previously saved configuration file. Some configuration settings might require that the imm be r...

  • Page 376

    6. Update the imm firmware. Important: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 4000001e-00000000 running the ba...

  • Page 377

    40000021-00000000 management controller [arg1] clock has been set from ntp server [arg2]. Explanation: the imm clock has been set to the date and time that are provided by the network time protocol server. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0033 ...

  • Page 378

    40000024-00000000 flash of [arg1] from [arg2] failed for user [arg3]. Explanation: the specified firmware has not been updated. Severity: info alert category: system - other serviceable: no cim information: prefix: imm and id: 0036 snmp trap id: 22 automatically notify support: no user response: inf...

  • Page 379

    40000027-00000000 platform watchdog timer expired for [arg1]. Explanation: a “platform watchdog timer expired” event has occurred. Severity: error alert category: system - os timeout serviceable: no cim information: prefix: imm and id: 0039 snmp trap id: 21 automatically notify support: no user resp...

  • Page 380

    4000002a-00000000 [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware. Explanation: a specific type of firmware mismatch has been detected. Severity: error alert category: system - other serviceable: no cim information: prefix: imm and id: 0042 snmp trap i...

  • Page 381

    4000002d-00000000 ddns setting changed to [arg1] by user [arg2]. Explanation: ddns setting changed by user severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0045 snmp trap id: automatically notify support: no user response: information only; no action is requir...

  • Page 382

    40000030-00000000 ipv6 disabled by user [arg1] . Explanation: the specified user has disabled ipv6 support on the integrated management module. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0048 snmp trap id: automatically notify support: no user response: ...

  • Page 383

    40000033-00000000 ipv6 stateless auto-configuration enabled by user [arg1]. Explanation: ipv6 stateless address auto-configuration has been enabled on the integrated management module by the specified user. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0051...

  • Page 384

    40000036-00000000 ipv6 stateless auto-configuration disabled by user [arg1]. Explanation: ipv6 stateless address auto-configuration has been disabled on the integrated management module by the specified user. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 00...

  • Page 385

    40000039-00000000 enet[[arg1]] dhcpv6-hstn=[arg2], dn=[arg3], ip@=[arg4], pref=[arg5]. Explanation: the ipv6 dhcp-assigned address is active. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0057 snmp trap id: automatically notify support: no user response: in...

  • Page 386

    4000003c-00000000 platform watchdog timer expired for [arg1]. Explanation: imm has detected an os did not start in the expected amount of time. Severity: error alert category: system - loader timeout serviceable: no cim information: prefix: imm and id: 0060 snmp trap id: 26 automatically notify supp...

  • Page 387

    4000003f-00000000 web-http port number changed from [arg1] to [arg2] by user [arg3]. Explanation: the specified user has changed the http port number. New http (web) connections must use the new port number. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 006...

  • Page 388

    40000042-00000000 cim/xml https port number changed from [arg1] to [arg2] by user [arg3]. Explanation: the specified user has changed the cim https port number. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0066 snmp trap id: automatically notify support: n...

  • Page 389

    40000045-00000000 syslog port number changed from [arg1] to [arg2] by user [arg3]. Explanation: a user has modified the syslog receiver port number severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0069 snmp trap id: automatically notify support: no user respon...

  • Page 390

    40000048-00000000 inventory data changed for device [arg1], new device data hash=[arg2], new master data hash=[arg3] . Explanation: something has caused the physical inventory to change severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0072 snmp trap id: automa...

  • Page 391

    4000004b-00000000 snmpv1 [arg1] set by user [arg2]: name=[arg3], accesstype=[arg4], address=[arg5], . Explanation: a user changed the snmp community string severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0075 snmp trap id: automatically notify support: no use...

  • Page 392

    4000004e-00000000 serial redirection set by user [arg1]: mode=[arg2], baudrate=[arg3], stopbits=[arg4], parity=[arg5], sessionterminatesequence=[arg6]. Explanation: a user configured the serial port mode severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0078 sn...

  • Page 393

    40000051-00000000 server power off delay set to [arg1] by user [arg2]. Explanation: a user configured the server power off delay severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0081 snmp trap id: automatically notify support: no user response: information onl...

  • Page 394

    40000054-00000000 server [arg1] [arg2] cleared by user [arg3]. Explanation: a user cleared a server power action. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0084 snmp trap id: automatically notify support: no user response: information only; no action is...

  • Page 395

    40000057-00000000 telnet [arg1] by user [arg2]. Explanation: the specified user has enabled or disabled telnet. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0087 snmp trap id: automatically notify support: no user response: information only; no action is r...

  • Page 396

    4000005a-00000000 lan over usb port forwarding set by user [arg1]: externalport=[arg2], usb-lan port=[arg3]. Explanation: a user configured usb-lan port forwarding severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0090 snmp trap id: automatically notify support...

  • Page 397

    4000005d-00000000 secure ldap [arg1] by user [arg2]. Explanation: a user enables or disables secure ldap services severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0093 snmp trap id: automatically notify support: no user response: information only; no action is...

  • Page 398

    40000060-00000000 license key for [arg1] added by user [arg2]. Explanation: a integrated management module license that allows access to the specified feature was added to the system. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0096 snmp trap id: automati...

  • Page 399

    40000063-00000000 global login account security set by user [arg1]: passwordrequired=[arg2], passwordexpirationperiod=[arg3], minimumpasswordreusecycle=[arg4], minimumpasswordlength=[arg5], minimumpasswordchangeinterval=[arg6], maxmumloginfailures=[arg7], lockoutaftermaxfailures=[arg8], minimumdiffe...

  • Page 400

    40000066-00000000 user [arg1] password modified. Explanation: the password for the specified user account has been changed. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0102 snmp trap id: automatically notify support: no user response: information only; no...

  • Page 401

    40000069-00000000 user [arg1] for snmpv3 set: authenticationprotocol=[arg2], privacyprotocol=[arg3], accesstype=[arg4], hostfortraps=[arg5]. Explanation: user account snmpv3 settings changed severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0105 snmp trap id: a...

  • Page 402

    4000006c-00000000 ssh client key removed from user [arg1]. Explanation: user removed an ssh client key severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0108 snmp trap id: automatically notify support: no user response: information only; no action is required. ...

  • Page 403

    4000006f-00000000 alert recipient number [arg1] updated: name=[arg2], deliverymethod=[arg3], address=[arg4], includelog=[arg5], enabled=[arg6], enabledalerts=[arg7], allowedfilters=[arg8]. Explanation: the specified user has changed or reset the remote alert recipient configuration. Severity: info a...

  • Page 404

    40000072-00000000 the minimum power cap value changed from [arg1] watts to [arg2] watts. Explanation: the minimum power cap value has been changed. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0114 snmp trap id: automatically notify support: no user respon...

  • Page 405

    40000075-00000000 the measured power value exceeded the power cap value. Explanation: the measured power value has exceeded the power cap value. Severity: warning alert category: warning - power serviceable: no cim information: prefix: imm and id: 0117 snmp trap id: 164 automatically notify support:...

  • Page 406

    40000078-00000000 power capping was deactivated by user [arg1]. Explanation: the power capping control has been enabled. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0120 snmp trap id: automatically notify support: no user response: information only; no ac...

  • Page 407

    4000007b-00000000 dynamic power savings mode has been turned on by user [arg1]. Explanation: dynamic power savings mode turned on by user severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0123 snmp trap id: automatically notify support: no user response: inform...

  • Page 408

    4000007e-00000000 external throttling occurred. Explanation: external throttling has occurred. Severity: info alert category: none serviceable: no cim information: prefix: imm and id: 0126 snmp trap id: automatically notify support: no user response: information only; no action is required. 4000007f...

  • Page 409

    40000082-00000000 the measured power value has returned below the power cap value. Explanation: the measured power value has returned below the power cap value. Severity: info alert category: warning - power serviceable: no cim information: prefix: imm and id: 0130 snmp trap id: 164 automatically no...

  • Page 410

    40000085-00000000 fpga firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the fpga firmware to the same level on all nodes. Explanation: a mismatch of fpga firmware between nodes has been detected. Severity: error alert category: system - other serviceable: no cim information...

  • Page 411

    40000088-00000000 management controller [arg1]: configuration restoration from a file by user [arg2] completed. Explanation: the specified user has successfully restored the configuration of the specified management controller from a file. Severity: info alert category: none serviceable: no cim info...

  • Page 412

    4000008b-00000000 one or more of the storage management ip addresses has changed. Explanation: this message is for the use case where an ip address for the storage management has changed severity: info alert category: system - imm network event serviceable: no cim information: prefix: imm and id: 01...

  • Page 413

    80010202-2801ffff numeric sensor [numericsensorelementname] going low (lower critical) has asserted. Explanation: the cmos battery voltage has dropped below its specified threshold. Severity: error alert category: critical - voltage serviceable: yes cim information: prefix: plat and id: 0480 snmp tr...

  • Page 414

    80010204-1d03ffff numeric sensor [numericsensorelementname] going low (lower critical) has asserted. Explanation: imm has detected the speed of fan 3 (fan 3a tach or fan 3b tach) has gone low. Severity: error alert category: critical - fan failure serviceable: yes cim information: prefix: plat and i...

  • Page 415

    80010204-1d06ffff numeric sensor [numericsensorelementname] going low (lower critical) has asserted. Explanation: imm has detected the speed of fan 6 (fan 6a tach or fan 6b tach) has gone low. Severity: error alert category: critical - fan failure serviceable: yes cim information: prefix: plat and i...

  • Page 416

    80010701-1402ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has asserted. Explanation: imm has detected that the temperature of a system board voltage regulator has risen above normal levels. Severity: warning alert category: warning - temperature serviceable: yes cim...

  • Page 417

    80010701-1405ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has asserted. Explanation: imm has detected that the temperature of a system board voltage regulator has risen above normal levels. Severity: warning alert category: warning - temperature serviceable: yes cim...

  • Page 418

    80010701-1408ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has asserted. Explanation: imm has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above normal. Severity: warning alert category: warning - temperature...

  • Page 419

    80010701-140bffff numeric sensor [numericsensorelementname] going high (upper non-critical) has asserted. Explanation: imm has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above normal. Severity: warning alert category: warning - temperature...

  • Page 420

    80010701-2d01ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has asserted. Explanation: the pch temperature has risen above normal. Severity: warning alert category: warning - temperature serviceable: yes cim information: prefix: plat and id: 0490 snmp trap id: 12 auto...

  • Page 421

    80010901-1403ffff numeric sensor [numericsensorelementname] going high (upper critical) has asserted. Explanation: imm has detected that the temperature of a system board voltage regulator has risen above the upper critical threshold. Severity: error alert category: critical - temperature serviceabl...

  • Page 422

    80010901-1406ffff numeric sensor [numericsensorelementname] going high (upper critical) has asserted. Explanation: imm has detected that the temperature of a system board voltage regulator has risen above the upper critical threshold. Severity: error alert category: critical - temperature serviceabl...

  • Page 423

    80010901-1409ffff numeric sensor [numericsensorelementname] going high (upper critical) has asserted. Explanation: imm has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above the upper critical threshold. Severity: error alert category: criti...

  • Page 424

    80010901-140cffff numeric sensor [numericsensorelementname] going high (upper critical) has asserted. Explanation: imm has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above the upper critical threshold. Severity: error alert category: criti...

  • Page 425

    80010902-0701ffff numeric sensor [numericsensorelementname] going high (upper critical) has asserted. Explanation: a voltage has risen above its specified threshold (sensor planar 12v, planar 3.3v, or planar 5v). Severity: error alert category: critical - voltage serviceable: yes cim information: pr...

  • Page 426

    80010b01-1403ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has asserted. Explanation: the temperature for a system board voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: error alert category: critical - temperature serviceab...

  • Page 427

    80010b01-1405ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has asserted. Explanation: the temperature for a system board voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: error alert category: critical - temperature serviceab...

  • Page 428

    80010b01-1407ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has asserted. Explanation: the temperature for a microprocessor and memory expansion tray voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: error alert category: crit...

  • Page 429

    80010b01-1409ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has asserted. Explanation: the temperature for a microprocessor and memory expansion tray voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: error alert category: crit...

  • Page 430

    80010b01-140bffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has asserted. Explanation: the temperature for a microprocessor and memory expansion tray voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: error alert category: crit...

  • Page 431

    80010b01-2701ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has asserted. Explanation: the ambient temperature has risen above its threshold. A hard shutdown has occurred. Severity: error alert category: critical - temperature serviceable: yes cim information: pref...

  • Page 432

    80030006-2101ffff sensor [sensorelementname] has deasserted. Explanation: secure uefi update completed successfully. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0509 snmp trap id: automatically notify support: no user response: information only...

  • Page 433

    80070114-2201ffff sensor [sensorelementname] has transitioned from normal to non-critical state. Explanation: trusted platform module (tpm) event has transitioned to non critical state. Severity: warning alert category: warning - other serviceable: yes cim information: prefix: plat and id: 0520 snmp...

  • Page 434

    80070201-0303ffff sensor [sensorelementname] has transitioned to critical from a less severe state. Explanation: imm has detected a cpu 3 temperature sensor has transitioned to critical. Severity: error alert category: critical - temperature serviceable: yes cim information: prefix: plat and id: 052...

  • Page 435

    V if the node does not successfully power on or if this is not the first occurrence of this problem, (trained service technician only) replace the system board. 80070204-2584ffff sensor [sensorelementname] has transitioned to critical from a less severe state. Explanation: imm has detected a power s...

  • Page 436

    80070219-0701ffff sensor [sensorelementname] has transitioned to critical from a less severe state. Explanation: imm has detected a system board fault sensor has transitioned to critical. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0522 snm...

  • Page 437

    8007021b-0303ffff sensor [sensorelementname] has transitioned to critical from a less severe state. Explanation: imm has detected a cpu 3 qpi link error. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0522 snmp trap id: 50 automatically notify...

  • Page 438

    80070221-1f02ffff sensor [sensorelementname] has transitioned to critical from a less severe state. Explanation: imm has detected a cpu 2 qpi link error. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0522 snmp trap id: 50 automatically notify...

  • Page 439

    80070301-0301ffff sensor [sensorelementname] has transitioned to non-recoverable from a less severe state. Explanation: imm has detected that the temperature for cpu 1 has transitioned to a non recoverable state. Severity: error alert category: critical - temperature serviceable: yes cim information...

  • Page 440

    80070301-0303ffff sensor [sensorelementname] has transitioned to non-recoverable from a less severe state. Explanation: imm has detected that the temperature for cpu 3 has transitioned to a non recoverable state. Severity: error alert category: critical - temperature serviceable: yes cim information...

  • Page 441

    80070603-0701ffff sensor [sensorelementname] has transitioned to non-recoverable. Explanation: imm has detected voltage regulator error. Severity: error alert category: critical - power serviceable: yes cim information: prefix: plat and id: 0530 snmp trap id: 4 automatically notify support: no user ...

  • Page 442

    1. Replace microprocessor and memory expansion tray if installed. 2. Replace system board. 80070603-0b01ffff sensor [sensorelementname] has transitioned to non-recoverable. Explanation: imm has detected voltage regulator error. Severity: error alert category: critical - power serviceable: yes cim in...

  • Page 443

    80070603-2b01ffff sensor [sensorelementname] has transitioned to non-recoverable. Explanation: imm has detected a voltage regulator error on the microprocessor and memory expansion tray. Severity: error alert category: critical - power serviceable: yes cim information: prefix: plat and id: 0530 snmp...

  • Page 444

    8007060f-2201ffff sensor [sensorelementname] has transitioned to non-recoverable. Explanation: trusted platform module (tpm) initialization error. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0530 snmp trap id: 50 automatically notify suppor...

  • Page 445

    800b0108-1381ffff redundancy lost for [redundancysetelementname] has asserted. Explanation: power supply redundancy has been lost. Severity: error alert category: critical - redundant power supply serviceable: yes cim information: prefix: plat and id: 0802 snmp trap id: 9 automatically notify suppor...

  • Page 446

    800b010a-1e83ffff redundancy lost for [redundancysetelementname] has asserted. Explanation: fan redundancy has been lost. Severity: error alert category: critical - fan failure serviceable: yes cim information: prefix: plat and id: 0802 snmp trap id: 11 automatically notify support: no user response...

  • Page 447

    800b010a-1e86ffff redundancy lost for [redundancysetelementname] has asserted. Explanation: fan redundancy has been lost. Severity: error alert category: critical - fan failure serviceable: yes cim information: prefix: plat and id: 0802 snmp trap id: 11 automatically notify support: no user response...

  • Page 448

    800b0308-1381ffff non-redundant:sufficient resources from redundancy degraded or fully redundant for [redundancysetelementname] has asserted. Explanation: power supply is supplying sufficient power but is no longer in a redundancy state. Severity: warning alert category: warning - redundant power su...

  • Page 449

    800b050a-1e82ffff non-redundant:insufficient resources for [redundancysetelementname] has asserted. Explanation: insufficient cooling provided by fan 2. Severity: error alert category: critical - fan failure serviceable: yes cim information: prefix: plat and id: 0810 snmp trap id: 11 automatically n...

  • Page 450

    800b050a-1e85ffff non-redundant:insufficient resources for [redundancysetelementname] has asserted. Explanation: insufficient cooling provided by fan 5. Severity: error alert category: critical - fan failure serviceable: yes cim information: prefix: plat and id: 0810 snmp trap id: 11 automatically n...

  • Page 451

    806f0007-0301ffff [processorelementname] has failed with ierr. Explanation: imm has detected processor 1 failed - ierr condition. Severity: error alert category: critical - cpu serviceable: yes cim information: prefix: plat and id: 0042 snmp trap id: 40 automatically notify support: no user response...

  • Page 452

    806f0007-0304ffff [processorelementname] has failed with ierr. Explanation: imm has detected processor 4 failed - ierr condition. Severity: error alert category: critical - cpu serviceable: yes cim information: prefix: plat and id: 0042 snmp trap id: 40 automatically notify support: no user response...

  • Page 453

    806f0009-1381ffff [powersupplyelementname] has been turned off. Explanation: imm has detected that the system power has been turned off. Severity: info alert category: system - power off serviceable: no cim information: prefix: plat and id: 0106 snmp trap id: 23 automatically notify support: no user...

  • Page 454

    806f000d-0402ffff the [numericsensorelementname] has been added. Explanation: hard drive 2 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informat...

  • Page 455

    806f000d-0405ffff the [numericsensorelementname] has been added. Explanation: hard drive 5 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informat...

  • Page 456

    806f000d-0408ffff the [numericsensorelementname] has been added. Explanation: hard drive 8 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informat...

  • Page 457

    806f000d-040bffff the [numericsensorelementname] has been added. Explanation: hard drive 11 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informa...

  • Page 458

    806f000d-040effff the [numericsensorelementname] has been added. Explanation: hard drive 14 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informa...

  • Page 459

    806f000d-0411ffff the [numericsensorelementname] has been added. Explanation: hard drive 17 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informa...

  • Page 460

    806f000d-0414ffff the [numericsensorelementname] has been added. Explanation: hard drive 20 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informa...

  • Page 461

    806f000d-0417ffff the [numericsensorelementname] has been added. Explanation: hard drive 23 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informa...

  • Page 462

    806f000d-041affff the [numericsensorelementname] has been added. Explanation: hard drive 26 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informa...

  • Page 463

    806f000d-041dffff the [numericsensorelementname] has been added. Explanation: hard drive 29 has been installed. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0162 snmp trap id: 5 automatically notify support: no user response: informa...

  • Page 464

    806f000f-220101xx the system [computersystemelementname] has detected no memory in the system. Explanation: imm has detected that there is no memory in the system. Severity: error alert category: critical - memory serviceable: yes cim information: prefix: plat and id: 0794 snmp trap id: 41 automatic...

  • Page 465

    806f000f-220104xx the system [computersystemelementname]has encountered a motherboard failure. Explanation: imm has detected a fatal motherboard error in the system. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0795 snmp trap id: 50 automati...

  • Page 466

    806f000f-22010bxx firmware bios (rom) corruption was detected on system [computersystemelementname] during post. Explanation: firmware bios (rom) corruption was detected on the system during post. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id:...

  • Page 467

    806f000f-220201xx the system [computersystemelementname] has detected no memory in the system. Explanation: imm has detected no memory in the system. Severity: error alert category: critical - memory serviceable: yes cim information: prefix: plat and id: 0794 snmp trap id: 41 automatically notify su...

  • Page 468

    806f000f-220204xx the system [computersystemelementname]has encountered a motherboard failure. Explanation: imm has detected a fatal motherboard error in the system. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0795 snmp trap id: 50 automati...

  • Page 469

    806f000f-22020bxx firmware bios (rom) corruption was detected on system [computersystemelementname] during post. Explanation: firmware bios (rom) corruption was detected on the system during post. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id:...

  • Page 470

    806f0013-1701ffff a diagnostic interrupt has occurred on system [computersystemelementname]. Explanation: the user has pressed the nmi button or there has been a malfunction with the button. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0222 ...

  • Page 471

    806f0021-0b03ffff fault in slot [physicalconnectorsystemelementname] on system [computersystemelementname]. Explanation: iimm has detected a fault in pcie slot 3. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0330 snmp trap id: 50 automatical...

  • Page 472

    806f0021-0b06ffff fault in slot [physicalconnectorsystemelementname] on system [computersystemelementname]. Explanation: imm has detected a fault in pcie slot 6. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0330 snmp trap id: 50 automaticall...

  • Page 473

    806f0021-2201ffff fault in slot [physicalconnectorsystemelementname] on system [computersystemelementname]. Explanation: imm has detected no op rom space. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0330 snmp trap id: 50 automatically notif...

  • Page 474

    806f0028-2101ffff sensor [sensorelementname] is unavailable or degraded on management system [computersystemelementname]. Explanation: trusted platform module(tpm) initialization or start up commands have failed. Severity: warning alert category: warning - other serviceable: yes cim information: pre...

  • Page 475

    806f0107-0302ffff an over-temperature condition has been detected on [processorelementname]. Explanation: the microprocessor 2 temperature has risen above the critical level, causing a hard shutdown of the node. Severity: error alert category: critical - temperature serviceable: yes cim information:...

  • Page 476

    806f0107-0304ffff an over-temperature condition has been detected on [processorelementname]. Explanation: the microprocessor 4 temperature has risen above the critical level, causing a hard shutdown of the node. Severity: error alert category: critical - temperature serviceable: yes cim information:...

  • Page 477

    806f0109-1381ffff [powersupplyelementname] has been power cycled. Explanation: system has been power cycled. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0108 snmp trap id: automatically notify support: no user response: host power :information ...

  • Page 478

    806f010d-0401ffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 1 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and id...

  • Page 479

    806f010d-0404ffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 4 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and id...

  • Page 480

    806f010d-0407ffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 7 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and id...

  • Page 481

    806f010d-040affff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 10 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 482

    806f010d-040dffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 13 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 483

    806f010d-0410ffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 16 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 484

    806f010d-0413ffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 19 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 485

    806f010d-0416ffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 22 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 486

    806f010d-0419ffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 25 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 487

    806f010d-041cffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 28 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 488

    806f010d-041fffff the [numericsensorelementname] has been disabled due to a detected fault. Explanation: the drive 31 has been disabled (defunct) due to a fault detected by the controller. Severity: error alert category: critical - hard disk drive serviceable: yes cim information: prefix: plat and i...

  • Page 489

    806f0123-2101ffff reboot of system [computersystemelementname] initiated by [watchdogelementname]. Explanation: the ipmi watchdog timer has expired. A reboot of the system was initiated. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0370 snmp tra...

  • Page 490

    806f0207-0302ffff cpu 2 has failed with frb1/bist condition. Explanation: imm has detected a miroprocessor 2 failed - frb1/bist condition. Severity: error alert category: critical - cpu serviceable: yes cim information: prefix: plat and id: 0044 snmp trap id: 40 automatically notify support: yes use...

  • Page 491

    806f0207-2583ffff [processorelementname] has failed with frb1/bist condition. Explanation: imm has detected a processor failed - frb1/bist condition. Severity: error alert category: critical - cpu serviceable: yes cim information: prefix: plat and id: 0044 snmp trap id: 40 automatically notify suppo...

  • Page 492

    806f020d-0402ffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 2. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 27...

  • Page 493

    806f020d-0405ffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 5. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 27...

  • Page 494

    806f020d-0408ffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 8. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 27...

  • Page 495

    806f020d-040bffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 11. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 2...

  • Page 496

    806f020d-040effff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 14. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 2...

  • Page 497

    806f020d-0411ffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 17. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 2...

  • Page 498

    806f020d-0414ffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 20. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 2...

  • Page 499

    806f020d-0417ffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 23. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 2...

  • Page 500

    806f020d-041affff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 26. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 2...

  • Page 501

    806f020d-041dffff failure predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: failure predicted (pfa) on the hard drive 29. Severity: warning alert category: system - predicted failure serviceable: yes cim information: prefix: plat and id: 0168 snmp trap id: 2...

  • Page 502

    806f0223-2101ffff powering off system [computersystemelementname] initiated by [watchdogelementname]. Explanation: the ipmi watchdog timer has expired. The system was powered off. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0372 snmp trap id: a...

  • Page 503

    806f030c-2581ffff scrub failure for [physicalmemoryelementname] on subsystem [memoryelementname]. Explanation: imm has detected a memory scrub failure. Severity: error alert category: critical - memory serviceable: yes cim information: prefix: plat and id: 0136 snmp trap id: 41 automatically notify ...

  • Page 504

    806f040c-2581ffff [physicalmemoryelementname] disabled on subsystem [memoryelementname]. Explanation: imm has detected that memory has been disabled. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0131 snmp trap id: automatically notify support: n...

  • Page 505

    806f0507-0303ffff [processorelementname] has a configuration mismatch. Explanation: imm has detected a processor configuration mismatch on cpu 3. Severity: error alert category: critical - cpu serviceable: yes cim information: prefix: plat and id: 0062 snmp trap id: 40 automatically notify support: ...

  • Page 506

    806f050c-2581ffff memory logging limit reached for [physicalmemoryelementname] on subsystem [memoryelementname]. Explanation: imm has detected that the memory logging limit has been reached. Severity: warning alert category: warning - memory serviceable: yes cim information: prefix: plat and id: 014...

  • Page 507

    806f050d-0402ffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 508

    806f050d-0405ffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 509

    806f050d-0408ffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 510

    806f050d-040bffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 511

    806f050d-040effff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 512

    806f050d-0411ffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 513

    806f050d-0414ffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 514

    806f050d-0417ffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 515

    806f050d-041affff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 516

    806f050d-041dffff array [computersystemelementname] is in critical condition. Explanation: the drive is part of an raid array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Sev...

  • Page 517

    806f052b-2101ffff invalid or unsupported firmware or software was detected on system [computersystemelementname]. Explanation: the imm primary firmware image has been corrupted. The imm is running on the backup image. Severity: error alert category: critical - other serviceable: yes cim information:...

  • Page 518

    806f0607-0303ffff an sm bios uncorrectable cpu complex error for [processorelementname] has asserted. Explanation: the uefi has detected a configuration type issue with processor 3. Severity: error alert category: critical - cpu serviceable: yes cim information: prefix: plat and id: 0816 snmp trap i...

  • Page 519

    806f0608-2584ffff [powersupplyelementname] has a configuration mismatch. Explanation: imm has detected a power supply with a configuration error. Severity: error alert category: critical - power serviceable: yes cim information: prefix: plat and id: 0104 snmp trap id: 4 automatically notify support:...

  • Page 520

    806f060d-0402ffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - hard disk drive serviceable: ...

  • Page 521

    V restore data from backup. 806f060d-0405ffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - h...

  • Page 522

    806f060d-0407ffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - hard disk drive serviceable: ...

  • Page 523

    V restore data from backup. 806f060d-040affff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - h...

  • Page 524

    806f060d-040cffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - hard disk drive serviceable: ...

  • Page 525

    V restore data from backup. 806f060d-040fffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - h...

  • Page 526

    806f060d-0411ffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - hard disk drive serviceable: ...

  • Page 527

    V restore data from backup. 806f060d-0414ffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - h...

  • Page 528

    806f060d-0416ffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - hard disk drive serviceable: ...

  • Page 529

    V restore data from backup. 806f060d-0419ffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - h...

  • Page 530

    806f060d-041bffff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - hard disk drive serviceable: ...

  • Page 531

    V restore data from backup. 806f060d-041effff array [computersystemelementname] has failed. Explanation: the drive is part of an raid array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: error alert category: critical - h...

  • Page 532

    806f0707-0301ffff [processorelementname] in slot [slotelementname] has been added. Explanation: imm has detected a processor has been added. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0034 snmp trap id: automatically notify support: no user re...

  • Page 533

    806f070d-0401ffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 534

    806f070d-0404ffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 535

    806f070d-0407ffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 536

    806f070d-040affff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 537

    806f070d-040dffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 538

    806f070d-0410ffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 539

    806f070d-0413ffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 540

    806f070d-0416ffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 541

    806f070d-0419ffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 542

    806f070d-041cffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 543

    806f070d-041fffff rebuild in progress for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild is in progress. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0178 snmp trap id: automatically notify suppo...

  • Page 544

    806f0807-0303ffff [processorelementname] has been disabled. Explanation: imm has detected that processor 3 has been disabled. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0061 snmp trap id: automatically notify support: no user response: this is...

  • Page 545

    806f0813-2581ffff an uncorrectable bus error has occurred on bus [sensorelementname]. Explanation: imm has detected a bus uncorrectable error. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0240 snmp trap id: 50 automatically notify support: y...

  • Page 546

    806f0823-2101ffff watchdog timer interrupt occurred for [watchdogelementname]. Explanation: the watchdog timer has expired. A watchdog interrupt has occurred. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0376 snmp trap id: automatically notify s...

  • Page 547

    806f0a07-0302ffff [processorelementname] is operating in a degraded state. Explanation: the processor 2 is being throttled due to thermal or power conditions. Severity: warning alert category: warning - cpu serviceable: yes cim information: prefix: plat and id: 0038 snmp trap id: 42 automatically no...

  • Page 548

    806f0a07-0304ffff [processorelementname] is operating in a degraded state. Explanation: the processor 4 is being throttled due to thermal or power conditions. Severity: warning alert category: warning - cpu serviceable: yes cim information: prefix: plat and id: 0038 snmp trap id: 42 automatically no...

  • Page 549

    806f0a13-2401ffff a fatal bus error has occurred on bus [sensorelementname]. Explanation: imm has detected a bus fatal error. Severity: error alert category: critical - other serviceable: yes cim information: prefix: plat and id: 0244 snmp trap id: 50 automatically notify support: no user response: ...

  • Page 550

    81010202-0701ffff numeric sensor [numericsensorelementname] going low (lower critical) has deasserted. Explanation: a previously low voltage has returned to above its specified threshold (sensor planar 12v, planar 3.3v, or planar 5v). Severity: info alert category: critical - voltage serviceable: no...

  • Page 551

    81010204-1d02ffff numeric sensor [numericsensorelementname] going low (lower critical) has deasserted. Explanation: imm has detected a fan 2 (fan 2a tach, fan 2b tach) going low has deasserted. Severity: info alert category: critical - fan failure serviceable: no cim information: prefix: plat and id...

  • Page 552

    81010204-1d05ffff numeric sensor [numericsensorelementname] going low (lower critical) has deasserted. Explanation: imm has detected a fan 5 (fan 5a tach, fan 5b tach) going low has deasserted. Severity: info alert category: critical - fan failure serviceable: no cim information: prefix: plat and id...

  • Page 553

    81010701-1401ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has deasserted. Explanation: imm has detected that a system board voltage regulator temperature has returned to the normal range. Severity: info alert category: warning - temperature serviceable: no cim infor...

  • Page 554

    81010701-1404ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has deasserted. Explanation: imm has detected that a system board voltage regulator temperature has returned to the normal range. Severity: info alert category: warning - temperature serviceable: no cim infor...

  • Page 555

    81010701-1407ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has deasserted. Explanation: imm has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: info alert category: warning - temperatu...

  • Page 556

    81010701-140affff numeric sensor [numericsensorelementname] going high (upper non-critical) has deasserted. Explanation: imm has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: info alert category: warning - temperatu...

  • Page 557

    81010701-2701ffff numeric sensor [numericsensorelementname] going high (upper non-critical) has deasserted. Explanation: imm has detected that the ambient temperature has returned to a normal range. Severity: info alert category: warning - temperature serviceable: no cim information: prefix: plat an...

  • Page 558

    81010901-1402ffff numeric sensor [numericsensorelementname] going high (upper critical) has deasserted. Explanation: imm has detected that a system board voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - temperature serviceable: no cim informat...

  • Page 559

    81010901-1405ffff numeric sensor [numericsensorelementname] going high (upper critical) has deasserted. Explanation: imm has detected that a system board voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - temperature serviceable: no cim informat...

  • Page 560

    81010901-1408ffff numeric sensor [numericsensorelementname] going high (upper critical) has deasserted. Explanation: imm has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - temperature ...

  • Page 561

    81010901-140bffff numeric sensor [numericsensorelementname] going high (upper critical) has deasserted. Explanation: imm has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - temperature ...

  • Page 562

    81010901-2d01ffff numeric sensor [numericsensorelementname] going high (upper critical) has deasserted. Explanation: imm has detected that the pch temperature has returned to a normal range. Severity: info alert category: critical - temperature serviceable: no cim information: prefix: plat and id: 0...

  • Page 563

    81010b01-1402ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has deasserted. Explanation: imm has detected that a system board voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - temperature serviceable: no cim i...

  • Page 564

    81010b01-1405ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has deasserted. Explanation: imm has detected that a system board voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - temperature serviceable: no cim i...

  • Page 565

    81010b01-1408ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has deasserted. Explanation: imm has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - tempe...

  • Page 566

    81010b01-140bffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has deasserted. Explanation: imm has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: info alert category: critical - tempe...

  • Page 567

    81010b01-2d01ffff numeric sensor [numericsensorelementname] going high (upper non-recoverable) has deasserted. Explanation: imm has detected that the pch temperature has returned to a normal range. Severity: info alert category: critical - temperature serviceable: no cim information: prefix: plat an...

  • Page 568

    8103010e-2581ffff sensor [sensorelementname] has deasserted. Explanation: imm has detected that the memory size has returned to a previous configuration. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0509 snmp trap id: automatically notify suppor...

  • Page 569

    81070201-0302ffff sensor [sensorelementname] has transitioned to a less severe state from critical. Explanation: imm has detected a cpu 2 overtemp sensor transition to less severe from critical. Severity: info alert category: critical - temperature serviceable: no cim information: prefix: plat and i...

  • Page 570

    81070202-0701ffff sensor [sensorelementname] has transitioned to a less severe state from critical. Explanation: the planar fault sensor no longer detects a problem with the system board. Severity: info alert category: critical - voltage serviceable: no cim information: prefix: plat and id: 0523 snm...

  • Page 571

    8107020f-2582ffff sensor [sensorelementname] has transitioned to a less severe state from critical. Explanation: imm has detected that the "no i/o resources" sensor has transitioned to a less severe state. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat ...

  • Page 572

    8107021b-0302ffff sensor [sensorelementname] has transitioned to a less severe state from critical. Explanation: imm has detected that cpu 2 has recovered from a qpi link error. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and id: 0523 snmp trap id: 5...

  • Page 573

    81070221-1f01ffff sensor [sensorelementname] has transitioned to a less severe state from critical. Explanation: imm has detected that cpu 1 has recovered from a qpi link error. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and id: 0523 snmp trap id: 5...

  • Page 574

    81070221-1f04ffff sensor [sensorelementname] has transitioned to a less severe state from critical. Explanation: imm has detected that cpu 4 has recovered from a qpi link error. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and id: 0523 snmp trap id: 5...

  • Page 575

    81070301-0303ffff sensor [sensorelementname] has deasserted the transition to non-recoverable from a less severe state. Explanation: the microprocessor 3 temperature has returned to below its specified threshold. Severity: info alert category: critical - temperature serviceable: no cim information: ...

  • Page 576

    8107060f-2201ffff sensor [sensorelementname] has deasserted the transition to non-recoverable. Explanation: imm has detected that the trusted platform module (tpm) has recovered from the initialization error. Severity: info alert category: critical - other serviceable: no cim information: prefix: pl...

  • Page 577

    810b010a-1e81ffff redundancy lost for [redundancysetelementname] has deasserted. Explanation: fan 1 redundancy has been regained. Severity: info alert category: critical - fan failure serviceable: no cim information: prefix: plat and id: 0803 snmp trap id: 11 automatically notify support: no user re...

  • Page 578

    810b010a-1e84ffff redundancy lost for [redundancysetelementname] has deasserted. Explanation: fan 4 redundancy has been regained. Severity: info alert category: critical - fan failure serviceable: no cim information: prefix: plat and id: 0803 snmp trap id: 11 automatically notify support: no user re...

  • Page 579

    810b010c-2581ffff redundancy lost for [redundancysetelementname] has deasserted. Explanation: memory component group has regained its redundancy severity: info alert category: critical - memory serviceable: no cim information: prefix: plat and id: 0803 snmp trap id: 41 automatically notify support: ...

  • Page 580

    810b0309-0a01ffff non-redundant:sufficient resources from redundancy degraded or fully redundant for [redundancysetelementname] has deasserted. Explanation: power unit has regained its redundancy. Severity: info alert category: warning - redundant power supply serviceable: no cim information: prefix...

  • Page 581

    810b0509-0a01ffff non-redundant:insufficient resources for [redundancysetelementname] has deasserted. Explanation: power unit has regained its redundancy. Severity: info alert category: critical - redundant power supply serviceable: no cim information: prefix: plat and id: 0811 snmp trap id: 9 autom...

  • Page 582

    810b050a-1e83ffff non-redundant:insufficient resources for [redundancysetelementname] has deasserted. Explanation: fan 3 has regained its redundancy. Severity: info alert category: critical - fan failure serviceable: no cim information: prefix: plat and id: 0811 snmp trap id: 11 automatically notify...

  • Page 583

    810b050a-1e86ffff non-redundant:insufficient resources for [redundancysetelementname] has deasserted. Explanation: fan 6 has regained its redundancy. Severity: info alert category: critical - fan failure serviceable: no cim information: prefix: plat and id: 0811 snmp trap id: 11 automatically notify...

  • Page 584

    816f0007-0302ffff [processorelementname] has recovered from ierr. Explanation: imm has detected that processor 2 recovered from an ierr condition. Severity: info alert category: critical - cpu serviceable: no cim information: prefix: plat and id: 0043 snmp trap id: 40 automatically notify support: n...

  • Page 585

    816f0008-0a01ffff [powersupplyelementname] has been removed from container [physicalpackageelementname]. Explanation: imm has detected that power supply 1 has been removed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0085 snmp trap id: automati...

  • Page 586

    816f000d-0400ffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 0 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes c...

  • Page 587

    816f000d-0403ffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 3 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes c...

  • Page 588

    816f000d-0406ffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 6 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes c...

  • Page 589

    816f000d-0409ffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 9 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes c...

  • Page 590

    816f000d-040cffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 12 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes ...

  • Page 591

    816f000d-040fffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 15 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes ...

  • Page 592

    816f000d-0412ffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 18 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes ...

  • Page 593

    816f000d-0415ffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 21 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes ...

  • Page 594

    816f000d-0418ffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 24 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes ...

  • Page 595

    816f000d-041bffff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 27 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes ...

  • Page 596

    816f000d-041effff the [numericsensorelementname] has been removed from unit [physicalpackageelementname]. Explanation: presence of drive 30 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: error alert category: critical - hard disk drive serviceable: yes ...

  • Page 597

    816f000f-2202ffff the system [computersystemelementname] has detected a post error deassertion. Explanation: this message indicates a post error is no longer present. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and id: 0185 snmp trap id: 50 automatic...

  • Page 598

    816f0021-0b02ffff fault condition removed on slot [physicalconnectorelementname] on system [computersystemelementname]. Explanation: imm has detected a fault condition in pcie slot 2 has been removed. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and i...

  • Page 599

    816f0021-0b05ffff fault condition removed on slot [physicalconnectorelementname] on system [computersystemelementname]. Explanation: imm has detected a fault condition in pcie slot 5 has been removed. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and i...

  • Page 600

    816f0021-0b08ffff fault condition removed on slot [physicalconnectorelementname] on system [computersystemelementname]. Explanation: imm has detected a fault condition in pcie slot 8 has been removed. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and i...

  • Page 601

    816f0028-2101ffff sensor [sensorelementname] has returned to normal on management system [computersystemelementname]. Explanation: trusted platform module (tpm) was initialized and started successfully. Severity: info alert category: warning - other serviceable: no cim information: prefix: plat and ...

  • Page 602

    816f0107-0303ffff an over-temperature condition has been removed on [processorelementname]. Explanation: the microprocessor 3 temperature has returned to below the critical level. Severity: info alert category: critical - temperature serviceable: no cim information: prefix: plat and id: 0037 snmp tr...

  • Page 603

    816f0108-0a02ffff [powersupplyelementname] has returned to ok status. Explanation: imm has detected that power supply 2 has returned to a normal operational status. Severity: info alert category: critical - power serviceable: no cim information: prefix: plat and id: 0087 snmp trap id: 4 automaticall...

  • Page 604

    816f010d-0401ffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 1 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no user...

  • Page 605

    816f010d-0404ffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 4 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no user...

  • Page 606

    816f010d-0407ffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 7 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no user...

  • Page 607

    816f010d-040affff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 10 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 608

    816f010d-040dffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 13 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 609

    816f010d-0410ffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 16 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 610

    816f010d-0413ffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 19 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 611

    816f010d-0416ffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 22 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 612

    816f010d-0419ffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 25 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 613

    816f010d-041cffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 28 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 614

    816f010d-041fffff the [numericsensorelementname] has been enabled. Explanation: the previously disabled drive 31 has been enabled. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0167 snmp trap id: 5 automatically notify support: no use...

  • Page 615

    816f0125-0c01ffff [managedelementname] detected as present. Explanation: imm has detected the operator information panel is present. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0390 snmp trap id: automatically notify support: no user response: ...

  • Page 616

    816f0207-0303ffff [processorelementname] has recovered from frb1/bist condition. Explanation: imm has detected that processor 3 has recovered from a frb1/bist condition. Severity: info alert category: critical - cpu serviceable: no cim information: prefix: plat and id: 0045 snmp trap id: 40 automati...

  • Page 617

    816f020d-0400ffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 0 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 snm...

  • Page 618

    816f020d-0403ffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 3 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 snm...

  • Page 619

    816f020d-0406ffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 6 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 snm...

  • Page 620

    816f020d-0409ffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 9 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 snm...

  • Page 621

    816f020d-040cffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 12 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 sn...

  • Page 622

    816f020d-040fffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 15 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 sn...

  • Page 623

    816f020d-0412ffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 18 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 sn...

  • Page 624

    816f020d-0415ffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 21 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 sn...

  • Page 625

    816f020d-0418ffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 24 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 sn...

  • Page 626

    816f020d-041bffff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 27 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 sn...

  • Page 627

    816f020d-041effff failure no longer predicted on [numericsensorelementname] for array [computersystemelementname]. Explanation: the predicted failure for drive 30 no longer exists. Severity: info alert category: system - predicted failure serviceable: no cim information: prefix: plat and id: 0169 sn...

  • Page 628

    816f0308-0a02ffff [powersupplyelementname] has returned to a normal input state. Explanation: imm has detected that the input power for power supply 2 has returned to normal. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0099 snmp trap id: automa...

  • Page 629

    816f040c-2581ffff [physicalmemoryelementname] enabled on subsystem [memoryelementname]. Explanation: imm has detected that memory has been enabled. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0130 snmp trap id: automatically notify support: no ...

  • Page 630

    816f0507-0303ffff [processorelementname] has recovered from a configuration mismatch. Explanation: processor 3 has recovered from a processor configuration mismatch. Severity: info alert category: critical - cpu serviceable: no cim information: prefix: plat and id: 0063 snmp trap id: 40 automaticall...

  • Page 631

    816f050c-2581ffff memory logging limit removed for [physicalmemoryelementname] on subsystem [memoryelementname]. Explanation: imm has detected that the memory logging limit has been removed. Severity: info alert category: warning - memory serviceable: no cim information: prefix: plat and id: 0145 sn...

  • Page 632

    816f050d-0402ffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 633

    816f050d-0405ffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 634

    816f050d-0408ffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 635

    816f050d-040bffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 636

    816f050d-040effff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 637

    816f050d-0411ffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 638

    816f050d-0414ffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 639

    816f050d-0417ffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 640

    816f050d-041affff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 641

    816f050d-041dffff critical array [computersystemelementname] has deasserted. Explanation: the raid array is no longer in a critical condition. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0175 snmp trap id: 5 automatically notify sup...

  • Page 642

    816f0607-0301ffff an sm bios uncorrectable cpu complex error for cpu 1 has deasserted. Explanation: an sm bios uncorrectable cpu complex error has been deasserted for microprocessor 1. Severity: info alert category: critical - cpu serviceable: no cim information: prefix: plat and id: 0817 snmp trap ...

  • Page 643

    816f0607-0304ffff an sm bios uncorrectable cpu complex error for [processorelementname] has deasserted. Explanation: an sm bios uncorrectable cpu complex error has been deasserted for microprocessor 4. Severity: info alert category: critical - cpu serviceable: no cim information: prefix: plat and id...

  • Page 644

    816f060d-0400ffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 645

    816f060d-0403ffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 646

    816f060d-0406ffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 647

    816f060d-0409ffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 648

    816f060d-040cffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 649

    816f060d-040fffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 650

    816f060d-0412ffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 651

    816f060d-0415ffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 652

    816f060d-0418ffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 653

    816f060d-041bffff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 654

    816f060d-041effff array in system [computersystemelementname] has been restored. Explanation: imm has detected that a failed array has been restored. Severity: info alert category: critical - hard disk drive serviceable: no cim information: prefix: plat and id: 0177 snmp trap id: 5 automatically not...

  • Page 655

    816f070c-2581ffff configuration error for [physicalmemoryelementname] on subsystem [memoryelementname]has deasserted. Explanation: imm has detected a memory dimm configuration error has deasserted. Severity: info alert category: critical - memory serviceable: no cim information: prefix: plat and id:...

  • Page 656

    816f070d-0402ffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 657

    816f070d-0405ffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 658

    816f070d-0408ffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 659

    816f070d-040bffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 660

    816f070d-040effff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 661

    816f070d-0411ffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 662

    816f070d-0414ffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 663

    816f070d-0417ffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 664

    816f070d-041affff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 665

    816f070d-041dffff rebuild completed for array in system [computersystemelementname]. Explanation: imm has detected that an array rebuild has completed. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0179 snmp trap id: automatically notify support:...

  • Page 666

    816f0807-0301ffff [processorelementname] has been enabled. Explanation: imm has detected processor 1 has been enabled. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0060 snmp trap id: automatically notify support: no user response: this is a uefi...

  • Page 667

    816f0807-0304ffff [processorelementname] has been enabled. Explanation: imm has detected processor 4 has been enabled. Severity: info alert category: system - other serviceable: no cim information: prefix: plat and id: 0060 snmp trap id: automatically notify support: no user response: this is a uefi...

  • Page 668

    816f0813-2582ffff bus [sensorelementname] has recovered from an uncorrectable bus error. Explanation: imm has detected that the system has recovered from a bus uncorrectable error. Severity: info alert category: critical - other serviceable: no cim information: prefix: plat and id: 0241 snmp trap id...

  • Page 669

    816f0a07-0301ffff the processor [processorelementname] is no longer operating in a degraded state. Explanation: imm has detected processor 1 is no longer running in the degraded state. Severity: info alert category: warning - cpu serviceable: no cim information: prefix: plat and id: 0039 snmp trap i...

  • Page 670

    816f0a07-0304ffff the processor [processorelementname] is no longer operating in a degraded state. Explanation: imm has detected processor 4 is no longer running in the degraded state. Severity: info alert category: warning - cpu serviceable: no cim information: prefix: plat and id: 0039 snmp trap i...

  • Page 671

    816f0b13-3101ffff bus [sensorelementname] is no longer operating in a degraded state. Explanation: imm has detected the dmi bus is no longer degraded. Severity: info alert category: warning - other serviceable: no cim information: prefix: plat and id: 0247 snmp trap id: 60 automatically notify suppo...

  • Page 672

    656 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 673

    Appendix e. Getting help and technical assistance if you need help, service, or technical assistance or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. Use this information to obtain additional information about ibm and ibm pro...

  • Page 674

    You can solve many problems without outside assistance by following the troubleshooting procedures that ibm provides in the online help or in the documentation that is provided with your ibm product. The documentation that comes with ibm systems also describes the diagnostic tests that you can perfo...

  • Page 675

    Creating a personalized support web page you can create a personalized support web page by identifying ibm products that are of interest to you. To create a personalized support web page, go to http://www.Ibm.Com/support/ mysupport/ . From this personalized page, you can subscribe to weekly email no...

  • Page 676

    660 system x3750 m4 types 8722 and 8733: installation and service guide.

  • Page 677: Notices

    Notices this information was developed for products and services offered in the u.S.A. Ibm may not offer the products, services, or features discussed in this document in other countries. Consult your local ibm representative for information on the products and services currently available in your a...

  • Page 678

    Trademarks ibm, the ibm logo, and ibm.Com are trademarks or registered trademarks of international business machines corporation in the united states, other countries, or both. If these and other ibm trademarked terms are marked on their first occurrence in this information with a trademark symbol (...

  • Page 679

    Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from ibm. Maximum memory might require replacement of the standard memory with an optional mem...

  • Page 680

    Table 30. Limits for particulates and gases (continued) contaminant limits 1 ashrae 52.2-2008 - method of testing general ventilation air-cleaning devices for removal efficiency by particle size. Atlanta: american society of heating, refrigerating and air-conditioning engineers, inc. 2 the deliquesc...

  • Page 681

    Electronic emission notices federal communications commission (fcc) statement note: this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interf...

  • Page 682

    European union emc directive conformance statement this product is in conformity with the protection requirements of eu council directive 2004/108/ec on the approximation of the laws of the member states relating to electromagnetic compatibility. Ibm cannot accept responsibility for any failure to s...

  • Page 683

    Zulassungsbescheinigung laut dem deutschen gesetz über die elektromagnetische verträglichkeit von geräten (emvg) (bzw. Der emc eg richtlinie 2004/108/eg) für geräte der klasse a dieses gerät ist berechtigt, in Übereinstimmung mit dem deutschen emvg das eg-konformitätszeichen - ce - zu führen. Verant...

  • Page 684

    Korea communications commission (kcc) statement this is electromagnetic wave compatibility equipment for business (type a). Sellers and users need to pay attention to it. This is for any areas other than home. Russia electromagnetic interference (emi) class a statement people's republic of china cla...

  • Page 685: Index

    Index numerics 6gb performance optimized host bus, adapter installing 81 8x2.5-inch backplane with controller expander 108 a abr, automatic boot failure recovery 193 ac good led 164 ac power led 20 accessible documentation 664 acoustical noise emissions 8 active energy manager plug-in 9 adapter batt...

  • Page 686

    Cd-rw/dvd (continued) eject button 16 cd/dvd replacing 63 cd/dvd drive installing 218 channels, memory associated with the dimm connectors 42 checkout procedure 152 performing 153 checkpoint codes display on the light path diagnostics panel display 157 china class a electronic emission statement 668...

  • Page 687

    Drive backplane, 8x2.5-inch with controller expander removing 270 replacing 271 drive, 1.8-inch hot-swap replacing 216 scsi installing 62 removing 215 drive, 2.5-inch hot-swap replacing 216 scsi 215 installing 62 drive, cd/dvd installing 221 removing 220 drive, hot-swap removing 215 replacing 216 sa...

  • Page 688

    Hardware service and support telephone numbers 659 heat output 8 heat sink installing 89, 93 replacing 274 help getting 657 help, sending diagnostic data to ibm 658 help, world wide web 658 host bus adapter 6gb performance optimized removing 233 replacing 233 host name obtaining for the imm 137 hot-...

  • Page 689

    Led (continued) for hard disk drive status 16 for solid state drive activity 16 for solid state drive status 16 log 17 power-on 17 rear 20 system locator 17 system-error 17 rear 20 system-locator rear 20 led errors power supply 164 leds on the pcie riser card 165 on the system board 31 light path bu...

  • Page 690

    Power supply led errors 164 power supply, 1400-watt or 900-watt hot-swap replacing 240 power supply, hot-swap removing 238 power-on button 17 led rear 20 power-on led 17, 21 power-on password 132 override 30 preboot, dsa diagnostics program 9 presence detection button 17 problem isolation tables 173...

  • Page 691

    Sas/sata drive hot-swap removing 215 sas/sata hot-swap drive installing 62 replacing 216 sas/sata ids for hot-swap drives 51 sending diagnostic data to ibm 658 sending dsa data to ibm 24 serial and model number location 189 serial connector 19 serial number 2 serial port problems 185 server buttons ...

  • Page 692

    Using embedded hypervisor 138 the boot manager program 134 the remote presence feature 136 the setup utility 127 using best practices to apply firmware and device-driver updates 23 utility program ibm advanced settings 140 utility, setup menu choices 128 starting 128 using 127 v video connector fron...

  • Page 694

    Part number: 90y4479 printed in usa (1p) p/n: 90y4479.