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IBM ThinkPad 390 User Manual - Safety Information

Manual is about: IBM ThinkPad 390: User Guide

Summary of ThinkPad 390

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    I.

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    Note: before using this information and the product it supports, be sure to read the general information under “safety information” on page viii and “notices” on page 160. For ergonomics information, see the online user's guide. First edition (august 1999) the following paragraph does not apply to t...

  • Page 3

    Thank you for selecting an ibm thinkpad 390x computer we at ibm have developed this thinkpad computer to meet both your technical requirements and your high expec- tations. To help us continue to build products that address your mobile computing needs, please take a moment to complete the thinkpad r...

  • Page 4: Functional Highlights

    Functional highlights functional highlights all-in-one design with core technology the well-balanced, all-in-one design of the thinkpad 390x computer brings ease-of-use to your computing needs. High-speed processor the intel high-speed processor enables high-speed data processing and provides advanc...

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    Functional highlights center button converts the trackpoint into a scroll control- ling device or a magnifying glass on the screen. For more information on using the trackpoint, see “trackpoint” on page 11. Pc card support your computer provides two pc card slots that accept a 16–bit pc card, cardbu...

  • Page 6: About This Book

    About this book about this book this book contains information that will help you operate the ibm thinkpad 390x computer. Be sure to read the thinkpad 390x setup guide and chapter 1 of this book before using the computer. Chapter 2. "extending the features of your computer," provides information on ...

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    About this book icons used in this book for procedures or information unique to the operating system installed in your computer: win 98 information for microsoft windows 98 users. Win nt information for microsoft windows nt users. Win 95 information for microsoft windows 95 users. Win 3.1 informatio...

  • Page 8: Safety Information

    Safety information safety information electrical safety notice danger electrical current from power, telephone, and communi- cation cables is hazardous. Reduce the risk of fire and electric shock by always following basic safety precau- tions, including the following: do not use your computer in or ...

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    Safety information danger do not disassemble, incinerate, or short-circuit the rechargeable battery pack. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. In the united states, call ibm at 1-800-ibm-4333 for information on disposa...

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    Safety information danger there is a danger of an explosion if the battery is incor- rectly replaced. The lithium battery (ibm p/n 02k6502 ul-recognized component [file no. Mh12210]) contains lithium and can explode if it is not properly handled or disposed of. Replace only with a battery of the sam...

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    Safety information appareil a laser de classe 1 klass 1 laser apparat the cd-rom or dvd-rom drive is certified in the u.S. To conform to the requirements of the department of health and human ser- vices 21 code of federal regulations (dhhs 21 cfr) subchapter j for class 1 laser products. In other co...

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    Xii.

  • Page 13: Contents

    Contents thank you for selecting an ibm thinkpad 390x computer . Iii functional highlights . . . . . . . . . . . . . . . . . . . . . . . . . . Iv about this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vi safety information . . . . . . . . . . . . . . . . . . . . . . . . . . Viii ele...

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    Using the press-to-select window . . . . . . . . . . . . . . . 47 using the sensitivity window . . . . . . . . . . . . . . . . . . 49 using the scrolling window . . . . . . . . . . . . . . . . . . . 50 increasing memory . . . . . . . . . . . . . . . . . . . . . . . . . . 52 creating the hibernation ...

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    Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . 107 troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . 108 error codes or messages . . . . . . . . . . . . . . . . . . . . 109 no error codes or messages . . . . . . . . . . . . . . . . . . 112 input problems . ....

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    Network and server support line . . . . . . . . . . . . . . . . 144 ordering support line services . . . . . . . . . . . . . . . . . 144 warranty and repair services . . . . . . . . . . . . . . . . . . 145 obtaining ibm operating system updates . . . . . . . . . . . . 146 getting update diskettes . ...

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    Getting familiar with your computer this chapter provides basic information about your computer. Identifying the hardware features . . . . . . . . . . . . . . . . . . 2 front view of the computer . . . . . . . . . . . . . . . . . . . . 2 rear view of the computer . . . . . . . . . . . . . . . . . . ...

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    Identifying the hardware features front view of the computer (1) the lcd latches release the lcd when pressed and allow it to be opened. (2) the color lcd screen displays computer output. (3) the built-in microphone captures sound and voice when it is used with an application program capable of hand...

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    Identifying the hardware features 1 2 3 3 4 6 5 5 5 5 7 8 9 11 10 12 15 14 20 21 22 23 13 16 17 18 19 (16) the cd-rom drive (shown installed in the ultrabay fx). Note: you can purchase a dvd-rom drive option which can be installed in the ultrabay fx. (17) the cd-rom access indicator is on when data ...

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    Identifying the hardware features (20) the trackpoint buttons work with the trackpoint stick (21) and function similar to the buttons on a mouse. (21) the trackpoint is a built-in pointing device that provides a func- tion similar to that of a mouse. (22) the fn key is used with the function keys to...

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    Identifying the hardware features rear view of the computer 1 2 3 4 5 6 7 8 9 10 14 13 12 11 (1) the battery pack is a built-in power source for the computer. (2) the infrared port allows the computer to communicate with other devices that have infrared data-transfer capability. (3) the power switch...

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    Identifying the hardware features (11) the hard disk drive is the built-in mass storage device for the computer. (12) the parallel connector is where you connect a parallel- printer signal cable. (13) the external-input-device connector is used to attach a mouse, external keyboard, or external numer...

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    Identifying the hardware features bottom view of the computer 1 2 3 4 5 6 (1) flip out the tilt feet to tilt the computer to an angle for more com- fortable use of your computer, especially when typing. (2) the memory-slot cover covers the memory slot. The two memory slots accept dual inline memory ...

  • Page 24: System Status Indicators

    Identifying the hardware features system status indicators the system-status indicators on the computer show the current status of your computer by their on or off states and colors (green and orange). Each indicator is identified with a symbol. The following shows the location and the meaning of ea...

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    System status indicators 1 3 4 5 6 7 2 2 1 getting familiar with your computer 9.

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    System status indicators symbol color meaning (1) battery status green enough battery power remains for operation. Blinking orange the battery pack needs to be charged orange the battery pack is being charged. (2) suspend mode green the computer is in suspend mode blinking green the computer is ente...

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    System status indicators distinctive functions of your computer your computer has unique keyboard functions and utility programs for easy configuration. This section includes the following topics: keyboard functions ultrabay fx thinkpad utilities online user's guide keyboard functions your computer'...

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    Distinctive functions of your computer left click button stick center button right click button if you are not familiar with using the trackpoint, these instructions will help you get started: 1. Place your hands in the typing position and press gently with either index finger on the stick in the di...

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    Distinctive functions of your computer mouse pointer (cursor) stick left click button center button right click button 2. Press the click buttons with either thumb to select and drag as required by your software. Changing the cap the cap (1) on the end of the trackpoint is removable. You can replace...

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    Distinctive functions of your computer fn key the fn key function allows you to change operational features instantly. When you use the following functions, press and hold the fn key (1); then press the appropriate function key (2) (f1 to f12). 1 2 the fn key lock function the following setup give y...

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    Distinctive functions of your computer the following table shows the function of the fn key combined with keys: feature and icon key combination meaning power mode functions fuel-gauge display on or off fn+f2 (windows 98, windows 95 and windows nt only) if you press this key combination, the window ...

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    Distinctive functions of your computer numeric keypad the keyboard has some keys that, when enabled, work as if they were on a 10-key numeric keypad. (the numeric keypad on the key- board is not active when the external keyboard or the external numeric keypad is attached to the computer.) to enable ...

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    Distinctive functions of your computer ultrabay fx the ultrabay fx is located at the front right corner of your thinkpad 390x computer. Ultrabay fx the ultrabay fx allows you to use a variety of devices with your computer. With the ultrabay fx, you can swap in new devices (such as upgraded drives or...

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    Distinctive functions of your computer the following cds are supported by the computer: music cds photo cds cd-rom or cd-rom xa video cds to use the cd-rom drive, do the following: 1. Turn on the computer. 2. Push the cd-rom eject button on the side of the computer; then pull out the cd-rom tray. 3....

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    Distinctive functions of your computer 4. Push the tray into the computer until it fully closes. Handling cds cds are high-density media that must be handled with care and kept clean to ensure that data remains readable. Keep in mind the fol- lowing to maintain reliability: hold the cd by the edges....

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    Distinctive functions of your computer this section summarizes these utility programs. Bios setup utility your computer provides a bios setup utility which allows you to select various setup parameters: config sets the configuration of your computer. Date/time sets the date and time. Password sets p...

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    Distinctive functions of your computer ibm bios setup utility > config > date/time > password > startup > restart 2626j00aa00228 j15g1rjrnov pentium(r) ii processor 366 mhz 7e9fbb20-0b21-1000-8000-2acf0b2119e9 isb017ww 06/17/99 system-unit serial number system board serial number microprocessor name...

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    Distinctive functions of your computer config: selecting the config item and pressing enter displays the following "config" submenu. Ibm bios setup utility > memory > system board > network initialize > advanced setup config item specific help f1 help select item space/- change value f9 setup defaul...

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    Distinctive functions of your computer ibm bios setup utility installed memory usable memory 65536 kb 64768 kb memory item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter select > sub-menu f10 save and exit ↑↓ ↔ this submenu shows your computer'...

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    Distinctive functions of your computer ibm bios setup utility bios version: videobios version: slave controller version: isb017ww v1.17.01.19 01.29.10 system board item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter select > sub-menu f10 save a...

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    Distinctive functions of your computer ibm bios setup utility wake on lan flash over lan [enabled] [enabled] network item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter select > sub-menu f10 save and exit ↑↓ ↔ the "network" submenu includes the...

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    Distinctive functions of your computer ibm bios setup utility > serial port > infrared > modem for legacy os > parallel port > pci > keyboard/mouse > power > others advanced setup item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter select > sub...

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    Distinctive functions of your computer others enters a submenu where you set other hardware options for the computer. Date/time: selecting the date/time item and pressing enter dis- plays the following "date/time" submenu. Ibm bios setup utility system time system date [16:10:25] [06/26/1999] date/t...

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    Distinctive functions of your computer password: selecting the password item and pressing enter dis- plays the following "password" submenu. Ibm bios setup utility set power-on password set hard disk1 password set hard disk2 password set supervisor password [enter] [enter] [enter] [enter] password i...

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    Distinctive functions of your computer startup: selecting the startup item and pressing enter displays the following "startup" submenu. Ibm bios setup utility > power on > network startup item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter sele...

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    Distinctive functions of your computer ibm bios setup utility +removable devices atapi cd-rom drive +hard drive network boot power on item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter select > sub-menu f10 save and exit ↑↓ ↔ the "power on" su...

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    Distinctive functions of your computer ibm bios setup utility network item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter select > sub-menu f10 save and exit ↑↓ ↔ network boot +removable devices atapi cd-rom drive landesk (r) service agent ii t...

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    Distinctive functions of your computer changing the startup sequence to change the startup sequence, do the following: 1. Press the up or down arrow keys to select the item to change. 2. Press the + or – keys to move the item up and down in the priority list. Note: if an item has a + sign before it,...

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    Distinctive functions of your computer restart: selecting the restart item and pressing enter displays the following "restart" submenu. Ibm bios setup utility exit saving changes exit discarding changes discard changes save changes restart item specific help f1 help select item space/- change value ...

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    Distinctive functions of your computer win 98 win nt win 95 to start the thinkpad configuration program, find the thinkpad icon on the right side of the taskbar; then double-click the icon. Note: you can also start the thinkpad configuration program as follows: 1. Click start. 2. Move the cursor to ...

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    Distinctive functions of your computer (5) the device buttons click on the button of your choice from the window. If the device is enabled, the red indicator next to the button is lit. Otherwise, it stays off. Online user's guide your thinkpad computer features an online user's guide, so that you wi...

  • Page 52: Reinstalling Software

    Distinctive functions of your computer reinstalling software to back up your system or reinstall the operating system, your thinkpad computer has the following features: note: these features are for windows 98, windows nt and windows 95. If you are using a different operating system, get the hardwar...

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    Reinstalling software thinkpad web site or bulletin board ibm supplies all of the latest hardware device drivers and system bios for your computer on the thinkpad web site: http://www.Pc.Ibm.Com/thinkpad you can also use the ibm bulletin board service. For more information about electronic service a...

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    Reinstalling software replacing the battery pack to replace the battery pack, do as follows: 1. Power off your computer. 2. Disconnect the ac adapter and cables. 3. Close the lcd and turn the computer over. 4. Slide and hold the battery pack latch to the unlocked position (1); then remove the batter...

  • Page 55: Service Hints & Tips

    Replacing the battery pack service hints & tips thinkpad computers are designed and tested to be durable and function reliably in normal environments. Using common sense and following these tips will help get you many years of comfortable and productive use from your computer. Handling your thinkpad...

  • Page 56

    Service hints & tips do not place any objects between the display and keyboard or under the keyboard. Do not pick up or hold your computer by the display. When picking up your open computer, hold it by the bottom (keyboard) half. Do not modify or tape the latches to keep the display open or closed. ...

  • Page 57

    Service hints & tips phone extension lines, so check before connecting the telephone cable in such places. Do not place an active cellular phone on the computer. Thinkpad do's replace the plastic bezel faces (if supplied) when you exchange drives in your computer. Store your external and removable h...

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    Service hints & tips 5. Make sure all computer doors and covers are closed. 6. Use a quality carrying case that provides adequate cushion and protection. Cleaning your computer you should occasionally clean your computer as follows: use a soft cloth moistened with non-alkaline detergent to wipe the ...

  • Page 59

    Service hints & tips – hibernation: all tasks are stopped. The memory data and the current status of the computer are stored in the hard disk drive; then the power is turned off. Decrease the lcd brightness. Use advanced power management (apm). Each operating system comes with its own power manageme...

  • Page 60

    Service hints & tips help through a thinkpad web site the latest information about thinkpad computers: http://www.Ibm.Com/thinkpad technical support information: http://www.Ibm.Com/support for more information for information via the world wide web http://www.Pc.Ibm.Com/us/thinkpad for product and d...

  • Page 61

    Extending the features of your computer this chapter provides information on how to customize and extend the features of your thinkpad 390x computer. You can use the thinkpad computer with external devices and increase the memory. Customizing the trackpoint . . . . . . . . . . . . . . . . . . . . . ...

  • Page 62: Customizing The Trackpoint

    Customizing the trackpoint you can customize the trackpoint by doing the following: 1. Click on start. 2. Move the cursor to settings, then click on control panel. 3. Double-click on trackpoint. The "trackpoint properties" window appears. You can set the following features in this window: press-to-s...

  • Page 63

    Customizing the trackpoint using the press-to-select window note: to use the press-to-select functions, you must disconnect any ps/2 mouse and enable the trackpoint. If you enable press-to-select by putting a check mark in the enable press-to-select box, you can make the trackpoint stick function th...

  • Page 64

    Customizing the trackpoint with the trackpoint by putting the pointer on the program's icon and applying light pressure on the stick. To adjust the pressing timing of the stick, set click pace. Note: if you set the pace too slow, you might notice unintended clicks, a pointer delay, or a dragging del...

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    Customizing the trackpoint using the sensitivity window this function adjusts the force required for both cursor movement and press-to-select. Slide toward firm touch to increase the force needed to move the pointer, and to increase the force needed to activate press-to-select. Slide toward light to...

  • Page 66

    Customizing the trackpoint using the scrolling window note: to use the scrolling functions, you must disconnect any ps/2 mouse and enable the trackpoint. By clicking on the scrolling tab, you can set the scrolling properties of your trackpoint: choose scrolling or magnifying glass function select on...

  • Page 67

    Customizing the trackpoint the magnified area the same way as you use the scrolling function; in other words, press the center button and then use the trackpoint to move the magnified area. – neither this function disables the scrolling and magnifying glass functions. Choose scrolling method: – pres...

  • Page 68: Increasing Memory

    Customizing the trackpoint increasing memory increasing memory capacity is an effective way to make programs run faster. You can increase the amount of memory in your com- puter by installing a dual inline memory module (dimm), available as an option. Different capacities of dimm are available. You ...

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    Increasing memory 4. Install the dimm into the memory slot. Attention: to avoid damaging the dimm, do not touch its contact edge. A. Find the notch on the side of the dimm. B. With the notched end of the dimm toward the right side of the socket, insert the dimm, at an angle or approximately 20°, int...

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    Increasing memory 6. Replace the battery pack. 7. Turn the computer over again, power on the computer. 8. Confirm that the new memory size is detected: a. Press f1 while the ibm thinkpad logo is being displayed to enter the bios setup utility. B. Select config and press enter. C. Verify the values i...

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    Increasing memory your computer displays the memory size in kilobytes. For example, 640 kb (system memory) + 64512 (extended memory) = 65152 kb. Removing the dimm 1. Power off the computer an disconnect the ac adapter and all cables from the computer. 2. Close the lcd, turn the computer over, and th...

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    Increasing memory win 98 win nt to create and enable the hibernation function, do as follows: 1. Click start. 2. Move the cursor to programs, thinkpad, then click thinkpad configuration. 3. Click the power management ( ) icon. 4. Create and enable the hibernation function: a. Click the hibernation o...

  • Page 73

    Increasing memory upgrading the hard disk drive you can increase the storage capacity of your computer by replacing the original, built-in hard disk drive with an optional one. You can purchase the option from your ibm reseller or ibm marketing repre- sentative. Note: replace the hard disk drive onl...

  • Page 74

    Upgrading the hard disk drive 5. Pull the strap of the hard disk drive to remove the drive. 6. To install the new hard disk drive, do the following: a. Insert the new hard disk drive into the bay. Make sure you connect the drive firmly. B. Replace the hard disk drive cover, and tighten the screw. C....

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    Upgrading the hard disk drive replacing the ultrabay fx device you can install the following drives and devices in the ultrabay fx: cd-rom drive/diskette drive dvd-rom drive/diskette drive second battery pack second hard disk drive note: ultrabay fx device options can be purchased through your ibm r...

  • Page 76

    Replacing the ultrabay fx device warm swap: click the swap bay icon on the taskbar; then click change swap bay. Click on ok. —or— shutdown the computer. 3. The bay led turns off. Bay led attention: make sure that the bay led is off. Never remove the ultrabay fx device when the bay led is on. 4. Slid...

  • Page 77

    Replacing the ultrabay fx device the ultrabay fx device lock automatically snaps into place. 6. Turn on the computer. Installing a second battery pack to install a second battery pack, do as follows: 1. Save your work. 2. If there is not enough charge left in the main battery pack, shut down the com...

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    Replacing the ultrabay fx device 1 2 3 3. Insert the second hard disk drive into the ultrabay fx. The ultrabay fx device lock automatically snaps into place. 4. Turn on the computer. 62 thinkpad 390x user's reference.

  • Page 79

    Replacing the ultrabay fx device attaching an external mouse, keypad or keyboard this section explains how to attach an external mouse, external numeric keypad, and external keyboard to your computer. Attaching an external mouse or numeric keypad you can attach an external mouse or numeric keypad to...

  • Page 80

    Attaching an external mouse, keypad or keyboard you can use an external serial or usb mouse simultaneously with the trackpoint. Notes: 1. If you have not installed the serial mouse device driver before, do as follows after attaching the serial mouse: a. Click start. B. Move the cursor to settings, t...

  • Page 81

    Attaching an external mouse, keypad or keyboard extending the features of your computer 65.

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    Attaching an external mouse, keypad or keyboard attaching an external keyboard and mouse you can connect an external keyboard to your computer either directly through the external input-device connector or through the keyboard/mouse cable (available separately as an option). When the external keyboa...

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    Attaching an external mouse, keypad or keyboard 1 2 using the ibm thinkpad space saver keyboard when using the ibm thinkpad space saver keyboard, you do not need to install the device driver supplied with the space saver key- board. The trackpoint on the thinkpad is disabled when you use the space s...

  • Page 84

    Attaching an external mouse, keypad or keyboard win 98 win nt win 95 to disable the trackpoint: 1. Start the thinkpad configuration program. (see “thinkpad configuration” on page 33.) 2. Click the trackpoint ( ) button. 3. Click disable for the trackpoint. These changes become effective when compute...

  • Page 85

    Attaching an external mouse, keypad or keyboard attaching an external monitor this section provides information about using the computer lcd and an external monitor. It also provides things to consider when using dos applications. The lcd of your computer uses thin-film transistor (tft) technology. ...

  • Page 86

    Attaching an external monitor a. Click the lcd or external display ( or ) button. B. Click the advanced properties... Button. You can select your monitor type from the monitor list, or click on a new resolution or refresh rates. Note: refer to the specifications for your external monitor to determin...

  • Page 87

    Attaching an external monitor important do not disconnect the external monitor while the computer is in suspend mode or hibernation mode. If no external monitor is attached when the computer resumes, the lcd remains blank and output is not displayed. This restriction does not depend on the resolutio...

  • Page 88

    Attaching an external monitor display output on the lcd, or both on the lcd and external monitor (lcd or lcd+external display). Display output only on the external monitor (external display). Note: if you are using an old external monitor, the resolution and color depth might be limited. Resolution ...

  • Page 89

    Attaching an external monitor to enable dual display, do as follows: 1. Attach the computer to an external monitor (crt). 2. Click start. 3. Move the cursor to settings and control panel; then click control panel. 4. Double-click display. 5. Click the settings tab. 6. Click advanced.... 7. Click the...

  • Page 90

    Attaching an external monitor disabling dual display 1. Click start. 2. Move the cursor to settings; then click control panel. 3. Double-click display. 4. Click the settings tab. 5. Click the monitor-2 icon (for the secondary display, the crt). 6. Clear the extend my windows desktop onto this monito...

  • Page 91

    Attaching an external monitor the following are the settings that are not supported: you can select a resolution up to 1024x768 for your secondary display. If you want to show dos full screen, both primary (lcd) and secondary (crt) display in dos full-screen mode. If you play a video clip (avi or mp...

  • Page 92

    Attaching an external monitor attaching a television to your computer you can attach a television (ntsc or pal) to your computer and display the computer screen on it. To display the computer screen on television, do the following: 1. Turn off the computer and television. 2. Connect an s-video in-ou...

  • Page 93

    Attaching a television to your computer notes: 1. The s-video in-out cable (1) and audio in-out cable are not sup- plied with your computer; you must purchase them. 2. If your video equipment has only one audio-input connector, use the left-audio connector of the audio cable. Extending the features ...

  • Page 94: Attaching A Printer

    Attaching a television to your computer attaching a printer any parallel printer with the standard centronics** interface can be attached to the 25–pin, parallel connector at the rear of the com- puter. 1. Attach the printer as shown. 2. Turn on the printer. 78 thinkpad 390x user's reference.

  • Page 95: Inserting A Pc Card

    Attaching a printer inserting a pc card this section describes how to prepare to use a pc card. Your computer has two pc card slots (upper slot and lower slot) and supports the following types of cards: pc card (type i, type ii, and type iii) cardbus zoomed video (zv) to install a pc card in your co...

  • Page 96

    Inserting a pc card lower slot upper slot note: when an xjack modem pc card is in use, you might not be able to connect an external microphone to the microphone-in jack. 3. Press the pc card firmly into the connector. A window appears and informs you about the new card. Note: if you have not install...

  • Page 97

    Inserting a pc card eject button for more information for using a pc card, see the online user's guide. Extending the features of your computer 81.

  • Page 98: Using A Port Replicator

    Inserting a pc card using a port replicator note: see the user's guide shipped with the port replicator for instructions on how to attach or detach your computer. After you attach your computer to a port replicator, all connectors on the rear of the computer are covered and are not available for use...

  • Page 99

    Using a port replicator win 98 win 95 you can dock or undock the computer while the com- puter is in suspend mode (warm dock) or when the computer power is turned off. For example, when undocking the computer, you have the following alternatives: select eject pc in the start menu (suspend mode). Or:...

  • Page 100

    Using a port replicator and texas instruments pci-1251b cardbus controller) with exclamation marks (!), under pcmcia socket. 5. Click one of the lines; then click on the remove button. 6. Click the other line; then click on the remove button. 7. Click the refresh button. The cardbus sockets are now ...

  • Page 101: Protecting Your Computer

    Protecting your computer this chapter provides information about how to protect your com- puter from theft or unauthorized use. Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 setting a password . . . . . . . . . . . . . . . . . . . . . . . . 88 entering a password . . . . ....

  • Page 102: Using Passwords

    Using passwords the password-setting feature helps to prevent your computer from being used by others. Once you set a password, a prompt appears on the screen each time you turn on the computer. You must enter your password at the prompt. You cannot use the computer unless you type the correct passw...

  • Page 103

    Using passwords the supervisor password is a tool provided for the system administrator to control many thinkpad computers. The super- visor password is set by the system administrator and it is not required for users. Users can start the computer without pro- viding the supervisor password. The sup...

  • Page 104

    Using passwords do not forget your password if you forget your supervisor password, there is no way to reset your password. You have to take your computer to an ibm reseller or ibm marketing representative to havethe system board replaced. Proof or purchase is required, and an additional charge migh...

  • Page 105

    Using passwords ibm bios setup utility set power-on password set hard disk1 password set hard disk2 password set supervisor password [enter] [enter] [enter] [enter] password item specific help f1 help select item space/- change value f9 setup defaults f3/esc exit select menu enter select > sub-menu ...

  • Page 106

    Using passwords 6. Type your password again and press enter to verify it. Note: write down the password and keep it in a safe place. Do not forget your password if you forget your supervisor password, there is no way to reset your password. You have to take your computer to an ibm reseller or ibm ma...

  • Page 107

    Using passwords correct password in three tries, you must turn off the computer, wait 5 seconds, and then turn it on again and retry. Changing or removing a password this security feature prevents someone from removing a password and using your computer. To change or remove a password, do the follow...

  • Page 108

    Using passwords note: write down the password and keep it in a safe place. 92 thinkpad 390x user's reference.

  • Page 109: Using Locks

    Using passwords using locks you can attach a mechanical lock to your computer, to help to prevent it from being removed without your permission. Attach a mechanical lock to the keyhole (1) on the left side of the computer; then secure the chain on the lock to a secure stationary object. Note: please...

  • Page 110: Using The Security Screw

    Using locks using the security screw you can use the security screw shipped with your computer to prevent the devices in the ultrabay fx from being removed easily. To secure the ultrabay fx with the security screw, do as follows: 1. Power off the computer; then disconnect the ac adapter and all cabl...

  • Page 111: Solving Computer Problems

    Solving computer problems frequently asked questions . . . . . . . . . . . . . . . . . . . . 96 hints, tips and limitations . . . . . . . . . . . . . . . . . . . . . 104 using a pc card with the port replicator . . . . . . . . . . . 105 using the network feature in the port replicator . . . . . . 10...

  • Page 112: Frequently Asked Questions

    Frequently asked questions this section addresses frequently asked questions. Go to the page indicated in the following chart and do the specified action. To solve the problems discussed in this section, you need to use the thinkpad configuration program. To start the thinkpad configuration program,...

  • Page 113

    Frequently asked questions note: you can also start the thinkpad configuration program as follows: 1. Click start. 2. Move the cursor to programs, thinkpad; then click thinkpad configuration. My screen keeps blanking when i do not want it to. How do i stop this? You can disable any system timers, su...

  • Page 114

    Frequently asked questions you can disable your thinkpad's infrared port in order to free resources for another communication device, such as the serial port. If the infrared port is disabled, you need to enable it before you use it again. To enable your infrared port, do as follows: 1. Save your wo...

  • Page 115

    Frequently asked questions you can disable your thinkpad's serial port in order to free resources for another communication device, such as the infrared port. If the serial port is disabled, you need to enable it before you use it again. To enable your serial port, do as follows: 1. Save your work a...

  • Page 116

    Frequently asked questions for a ps/2 mouse: connect the ps/2 mouse. The trackpoint is automatically disabled. To use the trackpoint again, disconnect the ps/2 mouse. For a serial mouse: to use a serial mouse, do as follows: 1. Save your work and quit any program you are using. 2. Connect the serial...

  • Page 117

    Frequently asked questions you can set any resolution for either the thinkpad lcd or the external monitor. When you use both at the same time, the resolution of both is the same. If you set a higher resolution for the thinkpad lcd, you can see only part of the screen at a time. You can see other par...

  • Page 118

    Frequently asked questions do as follows: 1. Start the thinkpad configuration program. 2. Click the external display( ) button. The "display properties" window appears. 3. Click the settings tab. 4. Click advanced... Button. 5. Click the monitor tab. 6. Make sure that automatically detect plug & pla...

  • Page 119

    Frequently asked questions how do i load a different operating system on my computer? —or— where do i get the thinkpad device drivers for this operating system? See the online user's guide for information on installing a new operating system and device drivers. Before installing a new operating syst...

  • Page 120

    Frequently asked questions hints, tips and limitations this section provides hints, tips, and limitations. Win 98 win 95 for windows 98 and windows 95: hibernation is not supported if os/2 boot manager is installed. If you are using the intel usb camera and the system resumes from suspend mode, the ...

  • Page 121

    Hints, tips and limitations os/2 for os/2 warp: hibernation is not supported. If you receive incoming faxes or mail under os/2, you must set the modem settings in the fax application to one of the following: hardware fifo enabled hardware flow control on uart 16550a modem in os/2 faxworks for exampl...

  • Page 122

    Hints, tips and limitations 7. Make sure the exists in all hardware profiles item is unchecked. 8. Click ok. Note: you only need to do this procedure once. Usb connector considerations if the computer does not recognize your usb device, unplug and plug in the usb device. If your computer is in stand...

  • Page 123: Troubleshooting Guide

    Hints, tips and limitations troubleshooting guide if a beep sounds, a message appears, or a function-related problem occurs: 1. Find your symptom in the troubleshooting charts and try solving the problem. See “troubleshooting charts” on page 108. 2. If you can't solve the problem, try using pc-docto...

  • Page 124: Troubleshooting Charts

    Troubleshooting guide troubleshooting charts if your computer has an error, it often displays a message or an error code, or a beep sounds when you power it on. Go through the charts and look for your problem. If you find the problem, go to the page indicated and do the specified action. Troubleshoo...

  • Page 125

    Troubleshooting charts error codes or messages the following table contains error codes or messages and specified action to take. Note: in the charts, x or n can be any character. Problem action 0200 (failure fixed disk) do the following:. 1. Turn off the computer. 2. Remove, then re-install the har...

  • Page 126

    Troubleshooting charts problem action 0270 (real time clock error) there is an error with the real-time clock. Have the computer serviced. 0271 (check date and time settings) the real-time clock has been reset. Enter the bios setup utility to verify and set (if necessary) the date and time settings....

  • Page 127

    Troubleshooting charts problem action error edo ram exist, system halt! Non pc100 sdram exist, system halt! The computer does not support edo ram modules. Turn off the computer and replace the edo ram modules with the ibm dimm option. The computer does not support sdram that is not pc100 compatible....

  • Page 128

    Troubleshooting charts no error codes or messages problem action the dos full-screen looks smaller. 640 x 480 when you use a dos application that supports only the 640x480 resolution (vga mode), the screen image might look slightly distorted or might appear smaller than the display size. This is to ...

  • Page 129

    Troubleshooting charts input problems problem action the cursor does not move after the comptuer awakens from one of the power management modes. If you connect an external ps/2 mouse, try using it. If you still have a problem, turn off your computer; then turn it on again. All or some keys on the ke...

  • Page 130

    Troubleshooting charts problem action the mouse buttons do not work. Reinstall the standard ps/2 port mouse driver; then reinstall the ps/2 trackpoint driver. See the online user's guide for instructions on how to install the driver. The scrolling or magni- fying glass function does not work. See th...

  • Page 131

    Troubleshooting charts suspend or hibernation problems problem action the computer enters suspend mode automat- ically. The computer enters suspend mode automatically when the processor temper- ature reaches a certain level. This is not a defect. Performance degrade when the computer gets hot during...

  • Page 132

    Troubleshooting charts problem action the computer does not enter suspend mode as set by the timer under windows 98, windows 95 or windows nt. For windows 98 and windows 95: the windows 98 and windows 95 generic cd-rom driver accesses the internal cd-rom drive every 3 seconds to see if a cd-rom is i...

  • Page 133

    Troubleshooting charts lcd problems problem action the screen is unread- able or distorted. Make sure that: the thinkpad display driver is installed correctly. 1. Click start and move the cursor to settings; then click control panel. 2. Double-click display. 3. Select the settings tab in the "displa...

  • Page 134

    Troubleshooting charts indicator problems problem action the battery status indi- cator does not go on even though a battery pack is installed in the computer. The over-current protection device inside the battery pack has been activated. Wait several hours and try again. If the indicator still does...

  • Page 135

    Troubleshooting charts cd-rom problems problem action the cd-rom does not work. Make sure that: the computer power is turned on and a compact disc is in the cd-rom drive. The cd-rom drive tray is firmly closed. The device drivers are correctly installed. You hear a noise from the cd-rom drive when t...

  • Page 136

    Troubleshooting charts infrared communication problems problem action you computer cannot communicate with other devices using the infrared port. Make sure that: the communication speeds are the same. The infrared ports are clean. No objects are between the computer and the communicating device. The...

  • Page 137

    Troubleshooting charts audio problems problem action general problems. Problems may be due to such factors as: the audio volume control is not adjusted to the desired level. The audio volume in windows is muted or not adjusted to the desired level. The audio cable configuration is not correct for yo...

  • Page 138

    Troubleshooting charts modem problems problem action your modem application does not work with the thinkpad modem. Make sure that the internal modem port is enabled by opening the "device manager" window and running the modem wizard or by opening the thinkpad configuration program and doing as follo...

  • Page 139

    Troubleshooting charts problem action the internal modem does not work when you start your computer from an operating system other than windows 98 or windows 95. The operating system might be sharing the same irq levels as your modem. The thinkpad modem software might not work under these conditions...

  • Page 140

    Troubleshooting charts problem action pc card support soft- ware does not recognize your pc card. Make sure that: if the pc card is not a modem, an ata, a flash, or an sram card, you have the proper client device driver for the card. In windows 98 and windows 95, the pc card must have an inf file as...

  • Page 141

    Troubleshooting charts external monitor problems problem action the external monitor is blank. Do the following: 1. Connect the external monitor to another computer and make sure it works. 2. Reconnect the external monitor to your computer. 3. Start the thinkpad configuration program. 4. Click exter...

  • Page 142

    Troubleshooting charts problem action the screen is unread- able or distorted. Make sure that: the thinkpad display driver is installed correctly. 1. Click start and move the cursor to settings; then click control panel. 2. Double-click display. 3. Select the settings tab in the "display properties"...

  • Page 143

    Troubleshooting charts port replicator problems problem action the computer hangs when you power on or resume operation. Make sure that the computer is securely attached to the port replicator. If there is still a problem, have the port replicator serviced. The joystick port of the port replicator d...

  • Page 144

    Troubleshooting charts other option problems problem action an ibm option that you just installed does not work. Make sure that: the option is designed for your computer. The option was installed following the instructions supplied with the option or this book. Other installed options or cables are ...

  • Page 145

    Troubleshooting charts software problems problem action an application does not run correctly. Check the following to make sure that the problem is not being caused by the application: your computer has the minimum required memory to run the application. Refer to the manuals supplied with the applic...

  • Page 146

    Troubleshooting charts other problems problem action the computer locks or does not accept any input. Your computer might lock when it enters suspend mode during a communi- cation operation. Disable the suspend timer when you are working on the network. When you turn on the comptuer with os/2 warp i...

  • Page 147

    Troubleshooting charts problem action a memory shortage or memory error occurs. If you are using dos: 1. Use the dos command mem /c to review your dos memory usage occasionally. 2. Unload any unnecessary drivers from the config.Sys file. (for example, unload printer drivers if you do not use a print...

  • Page 148

    Troubleshooting charts recovering lost or damaged software this section describes how to recover lost or damaged software. The following table shows what is needed to recover your system. Problem tools provided for more information windows 98, windows 95 and windows nt you need to diagnose your com-...

  • Page 149

    Recovering lost or damaged software using the thinkpad software selections cd the thinkpad software selections cd is provided for your installa- tion convenience. If you need to reinstall a software application or a hardware device driver, put the thinkpad software selections cd in your cd-rom or dv...

  • Page 150

    Recovering lost or damaged software using the recovery cd you can restore the contents of your hard disk to what it was at the time of purchase. Attention: the recovery program erases your entire hard disk, including the operating system, software, and personal data. It then restores your operating ...

  • Page 151

    Recovering lost or damaged software for more information about online support services, see “online support services” on page 140. Solving computer problems 135.

  • Page 152

    136 thinkpad 390x user's reference.

  • Page 153: Getting Service

    Getting service preparations if you need further assistance, you can call your ibm reseller or ibm marketing representative. You will need to know the following information when requesting repair service: identification number of your computer options installed in your system note: use the record sh...

  • Page 154

    Information on your computer information on your computer option list Ø dimm ____mb ____mb Ø pc cards ___________________ ___________________ Ø _____gb hard disk drive Ø battery pack Ø ultrabay fx devices ___________________ ___________________ identification numbers the serial number label is on th...

  • Page 155

    Information on your computer problem recording sheet computer information: machine type:__________ serial number:__________ date of purchase:___/___/___ type of problem: error code: the operating system and its version number, if available: application programs running at the time of the problem: __...

  • Page 156

    Information on your computer customer support and service purchasing an ibm pc hardware product entitles you to receive support and services during the limited warranty period. If you need additional support and services, a wide variety of extended solutions that addresses most needs are available f...

  • Page 157

    Customer support and service to access the ibm pc company automated fax system, call: in the u.S., 1-800-426-3395. In canada, 1-800-465-3299. Help by telephone you can get support and information by telephone during the limited warranty period at no additional charge, through the ibm pc support line...

  • Page 158

    Customer support and service product brochures locations of ibm resellers services available from ibm easyserv thinkpad easyserv is a courier repair service for ibm mobile pro- ducts whereby your thinkpad computer will be picked up, sent to ibm for repair, and then returned to the location of your c...

  • Page 159

    Customer support and service purchasing additional services during and after the limited warranty period, you can purchase addi- tional services, such as: support for ibm and non-ibm hardware, operating systems, and application programs network setup and configuration upgraded or extended hardware r...

  • Page 160

    Purchasing additional services client support line client support is available to provide assistance with the following: installation and configuration of clients identification of system problems related to the client in a network environment assistance with client network interface cards and optio...

  • Page 161

    Purchasing additional services - for the enhanced pc support line, select document 11682. - for the network and server support line, select docu- ment 11683. In canada – call 1-800-465-7999 or 1-800-465-7999. In other countries, contact your ibm reseller or ibm marketing representative. For more inf...

  • Page 162

    Purchasing additional services obtaining ibm operating system updates ibm provides update diskettes, called servicepaks or corrective service diskettes (csds), to customers who report a dos or an os/2 problem for which there is or will be a corrective program. Getting update diskettes you can obtain...

  • Page 163

    Appendix a. Features and specifications this appendix describes the features and specifications for the com- puter. Copyright ibm corporation 1999 147.

  • Page 164: Features

    Features features processor intel mobile pentium ii processor, or intel mobile celeron processor with on-die external cache memory base: 32 or 64 mb option: 32/64/128 mb dimm total: max. 256 mb storage devices 2.5–inch hard disk drive option: second 2.5–inch hard disk drive (ultrabay fx) display the...

  • Page 165

    Features internal diskette drive to get the best performance from your diskette drive, use high- quality diskettes (such as ibm diskettes) that meet or exceed the following standards: 1–mb, 3.5–inch, unformatted diskette: ansi (american national standards institute) x3.137 iso (international standar...

  • Page 166

    Features stereo line-in jack infrared port universal serial bus (usb) connector telephone connector (rj11) (select models only) network connector (rj45) (select models only) s-video jack 150 thinkpad 390x user's reference.

  • Page 167: Specifications

    Features specifications size with a 12.1–inch display: width: 315 mm (12.4 in.) depth: 255 mm (10 in.) height: 45.7 mm (1.8 in.) with a 14.1–inch display: width: 315 mm (12.4 in.) depth: 260 mm (10.4 in.) height: 46.7 mm (1.84 in.) with a 15.0–inch display: width: 327.4 mm (12.9 in.) depth: 268 mm (...

  • Page 168

    Specifications heat output approximately 48 kcal per hour electrical (ac adapter) sine-wave input, at 50 to 60 hz is required the input rating of the ac adapter: 100–240 v ac, 50/60 hz battery pack nickel metal hydride battery pack nominal voltage: 9.6 v dc capacity: 4.0 ah lithium-ion battery pack ...

  • Page 169: Ibm Power Cords

    Specifications ibm power cords to use the ac adapter outside the country where you purchased your computer, you need an ac power cord that is certified for the country or region you are visiting. You can purchase one through an ibm authorized reseller or ibm marketing representative in that country ...

  • Page 170

    Ibm power cords ibm power cord part number used in these countries or regions 76h3518 austria, belgium, bosnia-herzogovina, bulgaria, croatia, czech republic, egypt, finland, france, germany, greece, hungary, iceland, indonesia, macao, macedonia, netherlands, norway, poland, portugal, romania, slova...

  • Page 171

    Appendix b. Product warranties and notices statement of limited warranty the warranties provided by ibm in this statement of limited war- ranty apply only to machines you originally purchase for your use, and not for resale, from ibm or your reseller. The term "machine" means an ibm machine, its fea...

  • Page 172

    During the warranty period ibm or your reseller, if approved by ibm to provide warranty service, will provide repair and exchange service for the machine, without charge, under the type of service designated for the machine and will manage and install engineering changes that apply to the machine. I...

  • Page 173

    Unless ibm specifies otherwise, ibm provides non-lbm machines without warranties of any kind. Any technical or other support provided for a machine under war- ranty, such as assistance via telephone with "how-to" questions and those regarding machine set-up and installation, will be provided without...

  • Page 174

    Before ibm or your reseller exchanges a machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. You also agree to: 1. Ensure that the machine is free of any legal obligations or restrictions that prevent its exchange. 2. Obtain auth...

  • Page 175

    Circumstances may arise where, because of a default on ibm's part or other liability, you are entitled to recover damages from ibm. In each such instance, regardless of the basis on which you are entitled to claim damages from ibm (including fundamental breach, negligence, misrepresentation, or othe...

  • Page 176: Notices

    Notices references in this publication to ibm products, programs, or services do not imply that ibm intends to make these available in all countries in which ibm operates. Any reference to an ibm product, program, or service is not intended to state or imply that only ibm's product, program, or serv...

  • Page 177

    Notices you should contact the software developers directly if you wish to verify readiness, understand limitations, or look for any software updates. To learn more about ibm pc products and the year 2000, visit our web site at http://www.Pc.Ibm.Com/year2000. The information and tools there can help...

  • Page 178

    Notices electronic emission notices federal communications commission (fcc) statement thinkpad 390x this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection agains...

  • Page 179

    Notices international business machines corporation new orchard road armonk, ny 10504 telephone 1-919-543-2193 for home or office use tested to comply with fcc standards canadian department of communications compliance statement this equipment does not exceed class b limits per radio noise emis- sio...

  • Page 180

    Notices of each transmitted page or on the first page of the transmission, the date and time it is sent, and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. In or...

  • Page 181

    Notices 7. No customer repairs are possible to the modem. If you experi- ence trouble with this equipment, contact your authorized seller or the ibm corporation for information. 8. The modem may not be used on coin service provided by the telephone company. Connection to party lines is subject to st...

  • Page 182

    Notices ment does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is per- missible to be connected to the facilities of the local telecommuni- cations company. The equipment must also be installed using an acceptable ...

  • Page 183

    Notices réseaux de télécommunications. Le ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction de l'utilisateur. Avant d'installer ce matériel, l'utilisateur doit s'assurer qui'l est permis de le raccorder aux installations de l'entreprise locale de télécommunication. Le m...

  • Page 184

    Notices regions where thinkpad 390x has thinkpad modem integrated your thinkpad 390x computer does not include a modem if it was not purchased within one of the following regions: australia austria belgium canada denmark finland france germany hong kong ireland (tone only, no pulse dialing) italy la...

  • Page 185

    Notices warning notice to new zealand users of the ibm thinkpad modem the grant of a telepermit for a device in no way indicates telecom acceptance of responsibility for the correct operation of that device under all operating conditions. In particular the higher speeds at which this modem is capabl...

  • Page 186

    Notices a. A person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network. B. Caller identification information (which occurs between the first and second ring cadences) is not destroyed. The pre...

  • Page 187: Index

    Index a attaching 78, 83 audio problems 121 b backing up the system 36 battery life, extending 42 battery pack latch location 7 location 5 maximizing the battery life 102 replacing 38 battery problems 118 battery status 10 ,location 6 bay led, location 7 brightness control, location 2 built-in micro...

  • Page 188

    Frequently asked questions 96 fuel gauge 15 g getting service 140 h handling the computer 39 hard disk drive 57 installing 58 location 6 removing 57 replacing 57 upgrading 57 hard disk password 86 hardware specifications 151 headphone jack, location 2 hibernation mode problems 115 hibernation, creat...

  • Page 189

    Options (continued) thinkpad port replicator with advanced etherjet feature 82 ultrabay fx devices 59 p parallel port location 6 password changing 91 entering 90 removing 91 setting 88 types 86 using 86 pc card 79, 80 problems 123 pc card eject buttons, location 2 pc card slots, location 2 pc-doctor...

  • Page 190

    Trackpoint (continued) disabling 67 location 4 magnifying glass 50 press-to-select 47 scrolling 50 sensitivity 49 tips on using 12 using 11 trackpoint, setting 99 troubleshooting audio problems 121 battery problems 118 cd-rom problems 119 charts 108 error codes 109 error messages 109 external monito...