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IBM ThinkPad i Series 1400 User Manual - Functional Highlights

Manual is about: IBM ThinkPad i Series 1400: Hardware Guide

Summary of ThinkPad i Series 1400

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    I.

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    Note: before using this information and the product it supports, be sure to read the general information under “safety information” on page viii, “ergonomics information” on page 42, and “notices” on page 133. First edition (november 1998) the following paragraph does not apply to the united kingdom...

  • Page 3: Computer

    Thank you for selecting an ibm thinkpad i series 1400 computer we at ibm have developed this thinkpad computer to meet both your technical requirements and your high expec- tations. To help us continue to build products that address your mobile computing needs, please take a moment to complete the t...

  • Page 4: Functional Highlights

    Functional highlights functional highlights all-in-one design with core technology the well-balanced, all-in-one design of the thinkpad i series 1400 brings ease-of-use to your computing needs. High-speed processor the intel high-speed processor enables high-speed data processing and provides advanc...

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    Functional highlights center button converts the trackpoint into a scroll control- ling device or a magnifying glass on the screen. For more information on using the trackpoint “trackpoint” on page 9. Pc card support your computer provides two pc card slots that accept a 16–bit pc card, cardbus card...

  • Page 6: About This Book

    About this book about this book this book contains information that will help you operate the ibm thinkpad i series 1400 computer. Be sure to read the thinkpad i series 1400 setup guide and chapter 1 of this book before using the computer. Appendix a, features and specifications describes the featur...

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    About this book the glossary defines terms appearing in this book. The book con- cludes with an index. Vii.

  • Page 8: Safety Information

    Safety information safety information electrical safety notice note: in the u.K., by law: the telephone line cable must be connected after the power cord. The power cord must be disconnected after the telephone line cable. Danger electrical current from power, telephone, and communi- cation cables i...

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    Safety information danger do not disassemble, incinerate, or short-circuit the rechargeable battery pack. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. In the united states, call ibm at 1-800-ibm-4333 for information on disposa...

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    Safety information caution: the lithium battery (ibm p/n 02k6502 ul-recognized component—file no. Mh12210) can be replaced only by your dealer or an ibm service representative. It contains lithium and can explode if not properly used, handled, or disposed of. Do not: (1) throw or immerse into water,...

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    Safety information caution: do not open the cd-rom drive; no user adjustments or service- able parts are inside. Use of controls, adjustments, or the performance of procedures other than those specified may result in hazardous radiation exposure. Class 1 laser products are not considered to be hazar...

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    Xii.

  • Page 13: Contents

    Contents thank you for selecting an ibm thinkpad i series 1400 computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Iii functional highlights . . . . . . . . . . . . . . . . . . . . . . . . . . Iv about this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vi safety infor...

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    Chapter 2. Extending the features of your computer . . . 45 customizing the trackpoint . . . . . . . . . . . . . . . . . . . . . 46 using the press-to-select page . . . . . . . . . . . . . . . . . 47 using the sensitivity page . . . . . . . . . . . . . . . . . . . . 49 using the scrolling page . . ....

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    Universal serial bus (usb) problems . . . . . . . . . . . . . 100 modem problems . . . . . . . . . . . . . . . . . . . . . . . . . 101 pc card problems . . . . . . . . . . . . . . . . . . . . . . . . 102 printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . 103 external monitor proble...

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    Industry canada requirements . . . . . . . . . . . . . . . . . 137 glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 xvi.

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    Chapter 1. Getting familiar with your computer this chapter provides basic information about your computer. Identifying the hardware features . . . . . . . . . . . . . . . . . . 2 front view of the computer . . . . . . . . . . . . . . . . . . . . 2 rear view of the computer . . . . . . . . . . . . ....

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    Identifying the hardware features front view of the computer (1) the lcd latches release the lcd when pressed and allow it to be opened. 2 thinkpad i series 1400 user's reference.

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    Identifying the hardware features (2) the color lcd screen displays computer output. (3) the left and right internal speakers generate stereo sound. (4) the indicator panel consists of the system-status indicators and their associated symbols. (5) the internal modem port is used for connecting your ...

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    Identifying the hardware features rear view of the computer (1) the power jack is where the ac adapter cable is con- nected. (2) the external-input-device connector is used to attach a mouse, external keyboard, or external numeric keypad to the com- puter. (3) the serial connector is where you conne...

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    Identifying the hardware features (10) the headphone jack, a ⅛ inch (3.5mm) diameter jack, is where you connect stereo headphones or external speakers. (11) the line-in jack, a ⅛ inch (3.5mm) diameter jack, is where you connect an external audio device. (12) the microphone jack, a ⅛ inch (3.5mm) dia...

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    Identifying the hardware features bottom view of the computer (1) the battery-pack latch locks or releases the battery pack. (2) flip out the tilt feet to tilt the computer to an angle for more com- fortable use of your computer, especially when typing. (3) the memory-slot cover covers the memory sl...

  • Page 23: System Status Indicators

    System status indicators system status indicators the system-status indicators on the computer show the current status of your computer by their on or off states and colors (green and orange). Each indicator is identified with a symbol. The following shows the location and the meaning of each icon: ...

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    System status indicators symbol color meaning (1) battery status green enough battery power remains for operation. Blinking orange the battery pack needs to be charged orange the battery pack is being charged. (2) standby mode green the computer is in standby mode blinking green the computer is ente...

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    Distinctive functions of your computer distinctive functions of your computer your computer has unique keyboard functions and utility programs for easy configuration. This section includes the following topics: keyboard functions cd-rom drive thinkpad utilities online user's guide keyboard functions...

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    Distinctive functions of your computer if you are not familiar with using the trackpoint, these instructions will help you get started: 1. Place your hands in the typing position and press gently with either index finger on the stick in the direction you want the cursor to move. Pressing the stick a...

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    Distinctive functions of your computer 2. Press the click buttons with either thumb to select and drag as required by your software. Changing the cap the cap (1) on the end of the trackpoint is removable. You can replace it with one of the spares shipped with your computer. For more information on c...

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    Distinctive functions of your computer the shortcut keys utility program you can customize some fn key functions to perform program shortcuts. For more information, see “shortcut keys utility” on page 32. 12 thinkpad i series 1400 user's reference.

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    Distinctive functions of your computer the following table shows the function of the fn key combined with keys: feature and icon key combination meaning power mode functions power manage- ment properties fn+f2 if you press this key combination, the power management properties window appears. You can...

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    Distinctive functions of your computer numeric keypad the keyboard has some keys that, when enabled, work as if they were on a 10-key numeric keypad. (the numeric keypad on the key- board is not active when the external keyboard or the external numeric keypad is attached to the computer.) to enable ...

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    Distinctive functions of your computer cd-rom drive the thinkpad i series 1400 computer come with a built-in cd-rom drive. The cd-rom drive allows you to use compact discs (cds). The following cds are supported by the computer: music cds photo cds cd-rom or cd-rom xa video cds to use the cd-rom driv...

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    Distinctive functions of your computer 2. Push the cd-rom eject button on the side of the computer; then pull out the cd-rom tray. 3. Lift the cd by its edge while pressing the pivot. 4. Push the tray into the computer until it fully closes. Playing music cds the thinkpad i series 1400 computer allo...

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    Distinctive functions of your computer handling cds cds are high-density media that must be handled with care and kept clean to ensure that data remains readable. Keep in mind the fol- lowing to maintain reliability: hold the cd by the edges. Do not touch the surface of the cd. To remove dust or fin...

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    Distinctive functions of your computer power management: set power management settings. Load default settings: load the default settings for all parame- ters. To start the bios setup utility, do as follows: 1. Remove any diskette from the diskette drive, and remove any cd from the cd-rom drive; then...

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    Distinctive functions of your computer your computer restarts. Note: if you would like to discard your changes, select no and press enter. Basic system settings: selecting the basic system settings item and pressing enter displays the following "basic system set- tings" submenu. The "basic system se...

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    Distinctive functions of your computer this submenu is used to set startup options and change the startup sequence of the drives in your computer. It includes the following: boot display sets the display output device on start up. For more information, see “display output location” on page 62. Memor...

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    Distinctive functions of your computer screen expansion expands or shrinks the screen on your com- puter. For more information, see 63. Onboard devices configuration: selecting the onboard devices configuration item and pressing enter displays the fol- lowing "onboard devices configuration" submenu....

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    Distinctive functions of your computer system security: selecting the system security item and pressing enter displays the following "system security" submenu. This submenu is used to set the power-on password, and setup password. For more information, go to “using passwords” on page 74. Power manag...

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    Distinctive functions of your computer the "power management" submenu includes the following: will not enter standby even if the lcd is closed enables or disables the computer to continue operation even if the lcd is closed. Hotkey beep enables or disables beeps when an fn key func- tion is pressed....

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    Distinctive functions of your computer load default settings: selecting this item displays the following dialog box. To load factory-default settings for all the parameters in the bios utility, select yes and press enter. Otherwise, select no and press enter. Notebook manager the notebook manager al...

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    Distinctive functions of your computer information viewer page: the information viewer page sum- marizes and lists information about the specifications and settings of the different components of your computer. Note: the values and settings in the window above may differ from the ones on your comput...

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    Distinctive functions of your computer post page: in the post page, you can define how you want your computer to behave at startup. The post page displays the following items: enable memory test during post. When enabled, the computer runs the memory test program at startup. To speed up booting, you...

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    Distinctive functions of your computer boot sequence page: in the boot sequence page, you can specify the startup sequence of the drives in your computer. The boot sequence page displays the following items: set cd-rom as a bootable device. Enabled by default, the computer first checks for a bootabl...

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    Distinctive functions of your computer password page: in the password page, you can set, modify, or delete the password(s) for your computer. The password page displays the following items: power-on password. The power-on password prevents unau- thorized access to your computer at startup and when t...

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    Distinctive functions of your computer power management page: in the power management page, you can set various options related to power management. The power management page displays the following items: enable hotkey beep. When enabled, the computer gives off beeps when an fn key function is press...

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    Distinctive functions of your computer display device page: in the display device page, you can set options related to your display and attached external display devices. The display device page displays the following items: boot display device. Sets the default display device on startup. Switching ...

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    Distinctive functions of your computer its functions include: creating the hibernation file where sleep manager saves the current state of the computer verifying if the hibernation file is valid, and automatically re- creates and adjusts the file if necessary saving and loading the contents of the h...

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    Distinctive functions of your computer ground. Do not close this application or the computer may not enter hibernation mode properly. Click on the help button to learn more about the sleep manager program. Shortcut keys utility the shortcut keys utility program describes the fn key functions and all...

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    Distinctive functions of your computer note: the window includes instructions on how to use the shortcut keys utility. Safeoff utility the safeoff utility protects the computer from being accidentally turned off. If you accidentally pressed the power switch, a dialog box pops up to confirm the shutd...

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    Distinctive functions of your computer if none of the options is chosen, this utility waits for 30 seconds before shutting down the computer. Online user's guide your thinkpad computer features an online user's guide, so that you will always have key information at your fingertips even if you are tr...

  • Page 51: Backing Up Your System

    Backing up your system backing up your system to back up your system or reinstall the operating system, your thinkpad computer has the following features: note: these features are for windows 98. You can also get the latest hardware device drivers from the thinkpad web site (see “thinkpad web site o...

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    Backing up your system thinkpad web site or bulletin board ibm supplies all of the latest hardware device drivers and system bios for your computer on the thinkpad web site: http://www.Pc.Ibm.Com/thinkpad you can also use the ibm bulletin board service. For more information about electronic service ...

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    Replacing the battery pack replacing the battery pack to replace the battery pack, do as follows: 1. Power off your computer. 2. Disconnect the ac adapter and cables. 3. Close the lcd and turn the computer over. 4. Slide and hold the battery pack latch to the unlocked position (1); then remove the b...

  • Page 54: Handling Your Computer

    Handling your computer handling your computer by using common sense and by following these handling tips, you will get the most use and enjoyment out of your thinkpad computer for a long time to come. Notebook computers are precision machines that require a bit of careful handling. Though the ibm th...

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    Handling your computer do not turn your computer over while the ac adapter is plugged in. This could break the adapter plug. Do not use your computer when the temperature is below 5°c or above 35°c (41°f to 95°f). Do not place your computer closer than 13 cm (5 in.) from any electrical appliance tha...

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    Handling your computer thinkpad do's treat your computer like a precision piece of electronic machinery. Retain and store packing materials safely out of reach of children to prevent the risk of suffocation from plastic bags. Register your thinkpad products with ibm (refer to the setup guide). This ...

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    Handling your computer preserving battery pack life the amount of battery power consumed by your computer depends on such conditions as the usage frequency, the operating temper- ature, and the period in storage (if unused). The following tips can help you extend the life of your battery: if your ba...

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    Handling your computer ronmentally demanding professions that may require rugged mobile computers that can withstand stresses. For these applications, ibm offers such computers (not thinkpad systems) especially designed for mobile professionals who need a system for managing and com- municating info...

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    Handling your computer note: the example shown here is someone in a traditional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well. (1) head keep your head in a comfortable and vertical position. (2) view maintain a comforta...

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    Handling your computer (6) chair use a chair that gives you good back support. For more information for information from the world wide web www.Us.Pc.Ibm.Com www.Networking.Ibm.Com/wireless to access the ibm pc company bulletin board 1 919 517-0001 for product information sent directly to your fax m...

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    Chapter 2. Extending the features of your computer this chapter provides information on how to customize and extend the thinkpad's features. You can use the thinkpad with external devices and increase the memory. Customizing the trackpoint . . . . . . . . . . . . . . . . . . . . . 46 using the press...

  • Page 62: Customizing The Trackpoint

    Customizing the trackpoint you can customize the trackpoint by doing the following: 1. Click on start. 2. Move the cursor to settings, then click on control panel. 3. Double-click on trackpoint. The "trackpoint properties" window appears. You can set the following features in this window: press-to-s...

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    Customizing the trackpoint using the press-to-select page if you enable press-to-select by putting a check mark in the enable press-to-select box, you can make the trackpoint stick function the same as the left or right click button on the keyboard. If you check enable dragging, you can drag the ico...

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    Customizing the trackpoint note: if you set the pace too slow, you might notice unintended clicks, a pointer delay, or a dragging delay. However, if you set the pace too fast, you might find press-to-select hard to use. 48 thinkpad i series 1400 user's reference.

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    Customizing the trackpoint using the sensitivity page this function adjusts the force required for both cursor movement and press-to-select. Slide toward firm touch to increase the force needed to move the pointer, and to increase the force needed to activate press-to-select. Slide toward light touc...

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    Customizing the trackpoint using the scrolling page note: to use the scrolling and magnifying glass functions, you must disconnect any external mouse and enable the trackpoint. By clicking on the scrolling tab, you can set the scrolling properties of your trackpoint: choose scrolling or magnifying g...

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    Customizing the trackpoint the magnified area the same way as you use the scrolling function; in other words, press the internet scroll bar (center button) and then use the trackpoint to move the magnified area. – neither this function disables the scrolling and magnifying glass functions. Choose sc...

  • Page 68: Increasing Memory

    Customizing the trackpoint increasing memory increasing memory capacity is an effective way to make programs run faster. You can increase the amount of memory in your com- puter by installing a dual inline memory module (dimm), available as an option. Different capacities of dimm are available. You ...

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    Increasing memory 4. Install the dimm into the memory slot. Attention: to avoid damaging the dimm, do not touch its contact edge. A. Find the notch on the side of the dimm. B. With the notched end of the dimm toward the right side of the socket, insert the dimm, at an angle or approximately 20°, int...

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    Increasing memory 8. Confirm that the new memory size is detected: a. While the thinkpad logo is being displayed, wait for a beep before pressing f1 to enter the bios utility. B. Select startup configuration and press enter. C. Enable memory test and disable silent boot. D. Save the changes and exit...

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    Increasing memory 1. Power off the computer an disconnect the ac adapter and all cables from the computer. 2. Close the lcd, turn the computer over, and then remove the battery pack. 3. Loosen the screw and remove the memory slot cover. 4. Press out on the latches on both edges of the socket at the ...

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    Attaching an external mouse, keypad or keyboard attaching an external mouse, keypad or keyboard this section explains how to attach an external mouse, external numeric keypad, and external keyboard to your computer. Attaching an external mouse or numeric keypad you can attach an external mouse or nu...

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    Attaching an external mouse, keypad or keyboard 3. Turn on the computer. The trackpoint is disabled automatically. Attention: if you want to use a serial mouse, you need to connect the mouse, and disable the trackpoint (see “disabling the trackpoint” on page 59). If you are connecting an external mo...

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    Attaching an external mouse, keypad or keyboard attaching an external keyboard and mouse you can connect an external keyboard to your computer either directly through the external input-device connector or through the keyboard/mouse cable (available separately as an option). When the external keyboa...

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    Attaching an external mouse, keypad or keyboard using the ibm thinkpad space saver keyboard when using the ibm thinkpad space saver keyboard, do not install the device driver supplied with the space saver keyboard. The trackpoint on the thinkpad is disabled when you use the spacer saver keyboard. Di...

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    Attaching an external mouse, keypad or keyboard 6. Put a checkmark before disable in this hardware profile. 7. Click on ok. Note: to enable the trackpoint, remove the checkmark before disable in this hardware profile. 60 thinkpad i series 1400 user's reference.

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    Attaching an external monitor attaching an external monitor this section provides information about using the computer lcd and an external monitor. It also provides things to consider when using dos applications. The lcd of your computer uses thin-film transistor (tft) technology. The lcd displays o...

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    Attaching an external monitor notes: 1. If you select both, do not attach an external monitor that sup- ports only vga mode (640x480 resolution). Otherwise, the external monitor is scrambled and output is not displayed, or the screen might be damaged. Use external monitor instead. 2. Set your monito...

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    Attaching an external monitor if no external monitor is attached to the computer and the display output location is set to external display, the output is displayed on the lcd. Both: the computer output is displayed on both the lcd and the external monitor. You can also change the display output loc...

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    Attaching an external monitor ution) video mode. The following table shows the various display modes (resolution and color depth) available with your computer or external monitor. Use this table to set the display output (lcd panel only, external monitor or both). Note: when installing an operating ...

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    Attaching an external monitor display output on the lcd, or both on the lcd and external monitor (lcd panel only or both). Display output only on the external monitor (external monitor). Note: if you are using an old external monitor, the resolution and color depth might be limited. Resolution suppo...

  • Page 82: Attaching A Printer

    Attaching a printer attaching a printer any parallel printer with the standard centronics** interface can be attached to the 25–pin, parallel connector at the rear of the com- puter. 1. Attach the printer as shown. 2. Turn on the printer. 66 thinkpad i series 1400 user's reference.

  • Page 83: Inserting A Pc Card

    Inserting a pc card inserting a pc card this section describes how to prepare to use a pc card. Your computer has two pc card slots (upper slot and lower slot) and supports the following types of cards: pc card (type i, type ii, and type iii) cardbus zoomed video (zv) to install a pc card in your co...

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    Inserting a pc card 3. Press the pc card firmly into the connector. A window appears and informs you about the new card. Note: if you have installed the pc card driver, windows 98 starts "pcmcia card services wizard" to install it. Follow the instructions on the screen. You have completed setting up...

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    Inserting a pc card for more information for using a pc card "basic" in the online user's guide. Chapter 2. Extending the features of your computer 69.

  • Page 86: Using A Port Replicator

    Using a port replicator using a port replicator (1) the power jack is where the ac adapter cable is con- nected. (2) the parallel connector is where you connect a parallel- printer signal cable. (3) the serial connector is where you connect a 9–pin, serial- device cable. (4) the external-mouse conne...

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    Using a port replicator to attach the port replicator, do as follows: 1. Close the display. 2. Align and connect the system-expansion connector of the com- puter to the system-expansion connector of the port replicator. After you attach your computer to a port replicator, all connectors on the rear ...

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    Using a port replicator 72 thinkpad i series 1400 user's reference.

  • Page 89

    Chapter 3. Protecting your computer this chapter provides information about how to protect your com- puter from theft or unauthorized use. Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 entering a password . . . . . . . . . . . . . . . . . . . . . . . 74 setting a password ...

  • Page 90: Using Passwords

    Using passwords the password-setting feature helps to prevent your computer from being used by others. Once you set a password, a prompt appears on the screen each time you turn on the computer. You must enter your password at the prompt. You cannot use the computer unless you type the correct passw...

  • Page 91

    Using passwords each time you turn on your computer or when your computer returns from hibernation mode to normal operation. To enter a password, do the following: 1. Type your password. Don't hold down a key too long, because the same character will be entered continuously. 2. Press the enter key. ...

  • Page 92

    Using passwords setting a password to set a password, do the following: 1. Restart the computer. 2. While the thinkpad logo is being displayed, wait for beep before pressing f1. The bios utility menu appears. 3. Select system security and press enter. The "system security" submenu appears: setup pas...

  • Page 93

    Using passwords note: you can type a maximum of seven random characters using a combination of letters ( a to z) and numbers (0 to 9). Uppercase and lowercase letters (for example, a and a) are treated as the same character. If you type a wrong character, use the backspace key to erase it and then t...

  • Page 94

    Using passwords note: you can also set, remove and change passwords using the notebook manager program. See “notebook manager” on page 24. 78 thinkpad i series 1400 user's reference.

  • Page 95: Using Locks

    Using locks using locks you can attach a mechanical lock to your computer, to help to prevent it from being removed without your permission. Attach a mechanical lock to the keyhole on the left side of the com- puter; then secure the chain on the lock to a secure stationary object. Note: you are resp...

  • Page 96

    80 thinkpad i series 1400 user's reference.

  • Page 97

    Chapter 4. Solving computer problems frequently asked questions . . . . . . . . . . . . . . . . . . . . 82 hints, tips and limitations . . . . . . . . . . . . . . . . . . . . . 88 usb connector considerations . . . . . . . . . . . . . . . . . 88 using an external condenser microphone . . . . . . . ....

  • Page 98: Frequently Asked Questions

    Frequently asked questions this section addresses frequently asked questions. Go to the page indicated in the following chart and do the specified action. Questions page how to stop the screen from blanking 83 how to set the serial port 83 how to switch the trackpoint and mouse 83 how to set the dis...

  • Page 99

    Frequently asked questions my screen keeps blanking when i do not want it to. How do i stop this? You can change the power management timers with the power mangement properties window. 1. Press fn+f2. 2. Set a longer time-out value for "turn off monitor". 3. Click on ok. How do i use my serial port ...

  • Page 100

    Frequently asked questions for a serial mouse: to use a serial mouse, do as follows: 1. Save your work and quit any program you are using. 2. Connect the serial mouse. 3. Disable the trackpoint (see “disabling the trackpoint” on page 59). To use the trackpoint again, do as follows: 1. Save your work...

  • Page 101

    Frequently asked questions you can set any resolution for either the thinkpad lcd or the external monitor. When you use both at the same time, the resolution of both is the same. If you set a higher resolution for the thinkpad lcd, you can see only part of the screen at a time. You can see other par...

  • Page 102

    Frequently asked questions do as follows: 1. Click on start and move the cursor to settings; then click on control panel. 2. Double-click on display. The "display properties" window appears. 3. Click on the settings tab. 4. Click on advanced... Button. 5. Click on the monitor tab. 6. Make sure that ...

  • Page 103

    Frequently asked questions where do i get the thinkpad device drivers for this operating system? See the online user's guide for information on installing a device drivers. You can get the thinkpad device drivers by using the thinkpad customization cd or the diskette factory. Before installing a new...

  • Page 104

    Hints, tips and limitations hints, tips and limitations this section provides hints, tips, and limitations. If you are using the intel usb camera and the system resumes from suspend mode, the usb camera is disabled. To enable it, unplug it and plug it in again. If you want to use the scrolling or ma...

  • Page 105: Troubleshooting Guide

    Troubleshooting guide troubleshooting guide if a beep sounds, a message appears, or a function-related problem occurs: 1. Find your symptom in the troubleshooting charts and try solving the problem. “troubleshooting charts” on page 90 2. If you can't solve the problem, note the error code and have t...

  • Page 106: Troubleshooting Charts

    Troubleshooting charts troubleshooting charts if your computer has an error, it often displays a message or an error code, or a beep sounds when you power it on. Go through the charts and look for your problem. If you find the problem, go to the page indicated and do the specified action. Troublesho...

  • Page 107

    Troubleshooting charts error codes or messages note: in the charts, x can be any character. Problem action the power-on password prompt a power-on password is set. Type the correct password and press enter to use the computer (see “entering a password” on page 74). If you still have a problem, have ...

  • Page 108

    Troubleshooting charts no error codes or messages problem action the screen is blank and you don't hear any beeps. Note: if you are not sure whether you hear any beeps, turn the computer off; then turn it on again, and listen again. Also check the volume control and the power indicator. If you are u...

  • Page 109

    Troubleshooting charts input problems problem action the cursor does not move after the computer awakens from one of the power management modes. Make sure you followed the instructions in the online user's guide correctly if you reinstalled windows 98. All or some keys on the keyboard do not work. I...

  • Page 110

    Troubleshooting charts problem action the scrolling or magni- fying glass function does not work. See the general tab page in "mouse properties", and make sure that the ps/2 trackpoint driver is loaded. A number appears when you type a letter. The numeric lock function is on. To disable it, press an...

  • Page 111

    Troubleshooting charts standby or hibernation problems problem action the computer enters standby mode automat- ically. The computer enters standby mode automatically when the processor temperature reaches a certain level. This is not a defect. Performance degrade when the computer gets hot during u...

  • Page 112

    Troubleshooting charts problem action when creating a hibernation file, sleep manager gives off a "not enough space for allocation" message. Sleep manager needs enough, contiguous hard disk drive space to create and manage the hibernation file. Make sure the hard disk drive space is sufficient for s...

  • Page 113

    Troubleshooting charts lcd problems problem action the screen is unread- able or distorted. Make sure that: the thinkpad display driver is installed correctly. 1. Click on start and move the cursor to settings; then click on control panel. 2. Double-click on display. 3. Select the settings tab in th...

  • Page 114

    Troubleshooting charts indicator problems problem action the battery status indi- cator does not go on even though a battery pack is installed in the computer. The over-current protection device inside the battery pack has been activated. Wait several hours and try again. If the indicator still does...

  • Page 115

    Troubleshooting charts cd-rom problems problem action the cd-rom does not work. Make sure that: the computer power is turned on and a compact disc is in the cd-rom drive. The audio cd power button is turned on (the audio cd status lcd lights up). The cd-rom drive tray is firmly closed. The device dr...

  • Page 116

    Troubleshooting charts audio problems problem action general problems. Problems may be due to such factors as: the audio volume control is not adjusted to the desired level. The audio volume in windows is muted or not adjusted to the desired level. The audio cable configuration is not correct for yo...

  • Page 117

    Troubleshooting charts modem problems problem action your modem application does not work with the thinkpad modem. Make sure that the internal modem port is enabled by opening the "device manager" window and running the modem wizard. If the modem does not work correctly, see the online user's guide ...

  • Page 118

    Troubleshooting charts pc card problems problem action the pc card shows "ready", but it does not work correctly. Make sure that: the system resources reserved for the pc card do not conflict with other system devices. Refer to "resolving system resource conflicts" in the online user's guide. The re...

  • Page 119

    Troubleshooting charts printer problems problem action the printer does not work. Make sure that: the parallel port is enabled. 1. Save your work and quit any program you are using. 2. Shutdown and restart your computer. 3. While the thinkpad logo is being displayed, wait for a beep before pressing ...

  • Page 120

    Troubleshooting charts external monitor problems problem action the external monitor is blank. Do the following: 1. Connect the external monitor to another computer and make sure it works. 2. Reconnect the external monitor to your computer. 3. Press fn+f9. Note: you can also change the display outpu...

  • Page 121

    Troubleshooting charts problem action the screen is unread- able or distorted. Make sure that: the thinkpad display driver is installed correctly. 1. Click on start and move the cursor to settings; then click on control panel. 2. Double-click on display. 3. Select the settings tab in the "display pr...

  • Page 122

    Troubleshooting charts other option problems problem action an ibm option that you just installed does not work. Make sure that: the option is designed for your computer. The option was installed following the instructions supplied with the option or this book. Other installed options or cables are ...

  • Page 123

    Troubleshooting charts software problems problem action an application does not run correctly. Check the following to make sure that the problem is not being caused by the application: your computer has the minimum required memory to run the application. Refer to the manuals supplied with the applic...

  • Page 124

    Troubleshooting charts other problems problem action the computer locks or does not accept any input. Push and hold the power switch for about five seconds, then release it to turn off the computer. Restart the computer. The computer does not turn off with the power switch. If the standby indicator ...

  • Page 125

    Recovering lost or damaged software recovering lost or damaged software this section describes how to recover lost or damaged software. The following table shows what is needed to recover your system. Problem tools provided for more information you need to recover a lost or damaged device driver. Us...

  • Page 126

    Recovering lost or damaged software the following features are included: getting started use this page for first-time setup, such as registration. System customization use this page for doing the following: – reinstalling a software application for windows 98 – reinstalling a hardware device driver ...

  • Page 127

    Recovering lost or damaged software notes: a. You can select more than one group by clicking while pressing ctrl. B. The number of the diskettes required is shown beside the diskette group. You do not need to use a blank diskette; the diskette factory prompts you to reformat diskettes that are not b...

  • Page 128

    Recovering lost or damaged software the computer restarts with the preinstalled configuration. 112 thinkpad i series 1400 user's reference.

  • Page 129

    Chapter 5. Getting service preparations if you need further assistance, you can call your ibm reseller or ibm marketing representative. You will need to know the following information when requesting repair service: identification number of your computer options installed in your system note: use th...

  • Page 130

    Information on your computer information on your computer option list Ø dimm ____mb ____mb Ø pc cards ___________________ ___________________ Ø _____gb hard disk drive Ø battery pack identification numbers the serial number label is on the bottom of your computer. Write down the machine type and ser...

  • Page 131

    Information on your computer problem recording sheet computer information: machine type:__________ serial number:__________ date of purchase:___/___/___ type of problem: error code: the operating system and its version number, if available: Ø windows 98 version_____ application programs running at t...

  • Page 132

    Customer support and service customer support and service purchasing an ibm pc hardware product entitles you to receive support and services during the limited warranty period. If you need additional support and services, a wide variety of extended solutions that addresses most needs are available f...

  • Page 133

    Customer support and service locations of ibm resellers services available from ibm thinkpad easyserv thinkpad easyserv is a courier repair service for ibm mobile pro- ducts whereby your thinkpad computer will be picked up, sent to ibm for repair, and then returned to the location of your choice. Th...

  • Page 134

    Customer support and service to access the ibm pc company automated fax system, call: in the u.S., 1-800-426-3395. In canada, 1-800-465-3299. Electronic support services if you have a modem, you can access such public information ser- vices as the electronic bulletin boards and public messaging area...

  • Page 135

    Customer support and service use the go word thinkpad. Prodigy** use the jump command; type ibm and select pc product support. America online** use the go to keyword ibm. You can also contact us on the internet for answers to your technical support questions. If you link to our support home page, yo...

  • Page 136

    Purchasing additional services purchasing additional services during and after the limited warranty period, you can purchase addi- tional services, such as: support for ibm and non-ibm hardware, operating systems, and application programs network setup and configuration upgraded or extended hardware...

  • Page 137

    Purchasing additional services client support line client support is available to provide assistance with the following: installation and configuration of clients identification of system problems related to the client in a network environment assistance with client network interface cards and optio...

  • Page 138

    Purchasing additional services - for the enhanced pc support line, select document 11682. - for the network and server support line, select docu- ment 11683. In canada – call 1-800-465-7999 or 1-800-465-7999. In other countries, contact your ibm reseller or ibm marketing representative. For more inf...

  • Page 139

    Appendix a. Features and specifications this appendix describes the features and specifications for the com- puter. Copyright ibm corporation 1998 123.

  • Page 140: Features

    Features features processor intel mobile pentium processor with mmx technology memory base: 32mb or 64mb option: max. 256 mb storage devices 2.5–inch hard disk drive display the color display uses tft technology 1024–by–768 or 800–by–600 resolution on the lcd up to 1280 by 1024 resolution on the ext...

  • Page 141

    Features 2–mb, 3.5–inch, unformatted diskette: ansi x3.171 iso 9529 ecma 125 internal cd-rom drive 20x max. Speed external interface serial connector (eia-rs232d) parallel connector (centronics) external-input-device connector external-monitor connector system-expansion connector pc card slots (two ...

  • Page 142: Specifications

    Specifications specifications size width: 332 mm (13.1 in.) depth: 258 mm (10.1 in.) height: 47 mm (1.85 in.) environment temperature (at altitudes less than 2438 m 8000 ft.“): operating with no diskette: 5°c to 35°c (41°f to 95°f) operating with a diskette: 10°c to 35°c (50°f to 95°f) nonoperating:...

  • Page 143: Ibm Power Cords

    Ibm power cords ibm power cords ibm power cords for a specific country are usually available only in that country: for 2–pin power cords: for 3–pin power cords: note: the grounded adapter is required for full mprii compli- ance. Ibm power cord part number used in these countries 13h5273 japan ibm po...

  • Page 144

    128 thinkpad i series 1400 user's reference.

  • Page 145

    Appendix b. Product warranties and notices statement of limited warranty the warranties provided by ibm in this statement of limited war- ranty apply only to machines you originally purchase for your use, and not for resale, from ibm or an ibm authorized reseller. The term "machine" means an ibm mac...

  • Page 146

    During the warranty period, ibm or your reseller will provide warranty service under the type of service designated for the machine and will manage and install engineering changes that apply to the machine. Ibm or your reseller will specify the type of service. For a feature, conversion, or upgrade,...

  • Page 147

    Will be in good working order and at least functionally equivalent to the item replaced. It is your responsibility to: 1. Obtain authorization from the owner (for example, your lessor) to have ibm or your reseller service a machine that you do not own; 2. Where applicable, before service is provided...

  • Page 148

    Not allow the exclusion of implied warranties. If these laws apply, then all express and implied war- ranties are limited in duration to the warranty period. No warranties apply after that period. In canada, warranties include both warranties and conditions. Some jurisdictions do not allow limitatio...

  • Page 149: Notices

    Notices notices references in this publication to ibm products, programs, or services do not imply that ibm intends to make these available in all countries in which ibm operates. Any reference to an ibm product, program, or service is not intended to state or imply that only ibm's product, program,...

  • Page 150

    Notices electronic emission notices federal communications commission (fcc) statement thinkpad i series 1400 this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protecti...

  • Page 151

    Notices international business machines corporation new orchard road armonk, ny 10504 telephone 1-919-543-2193 canadian department of communications compliance statement this equipment does not exceed class b limits per radio noise emis- sions for digital apparatus, set out in the radio interference...

  • Page 152

    Notices other entity, or individual. In order to program this information into your computer, you should be sure to follow the installation instructions for your fax software package. 2. The built-in modem is built into the thinkpad computer. It com- plies with part 68 of the fcc rules. A label is a...

  • Page 153

    Notices 8. The modem may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state public utility commission or corporation commission for information. 9. When ordering network interface (ni) service from the local exchan...

  • Page 154

    Notices cations company. The equipment must also be installed using an acceptable method of communication. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer s...

  • Page 155

    Notices suivant une méthode acceptée de raccordement. Dans certains cas, les fils intérieurs de l'entreprise utilisés pour un service individuel à ligne unique peuvent être prolongés au moyen d'un dispositif homologué de raccordement (cordon prolongateur téléphonique interne). L'abonné ne doit pas o...

  • Page 156

    Notices 140 thinkpad i series 1400 user's reference.

  • Page 157: Glossary

    Glossary this glossary includes terms and defi- nitions from the ibm dictionary of com- puting (new york: mcgraw-hill, 1994) ac (ac). Alternating current. Ac power. Power that is supplied to the computer through an electrical outlet. Advanced power management (apm). A facility consisting of one or m...

  • Page 158

    Cd-rom. Compact disc read-only memory. Cold docking. Docking the computer to the docking station with the computer is powered off. Combination keys. Keys that have spe- cific functions when you hold them down at the same time. Config.Sys. A file that contains a group of commands to load installable ...

  • Page 159

    Folder. A file used to store and organize documents. Fuel gauge. An indicator on the screen that constantly shows the current power status of the battery pack. Hdd. Hard disk drive. Hhr. Half-horizontal resolution. Hibernation mode. One of the power- saving methods that stores data and applications ...

  • Page 160

    Partial suspend mode. A kind of suspend mode where only a part of the system components use power. Parity check. A redundancy check by which a recalculated parity bit is com- pared with the pregiven parity bit. Password. A series of letters or numbers that you designated to restrict access to your c...

  • Page 161

    Vertical expansion. A video display technique in character- display mode to fit video images on the whole lcd screen by adjusting the number of char- acter dots vertically. Vesa. Video electronics standards association. Vga. Video graphics adapter, a video mode that produces up to 640-by-480 resolut...

  • Page 162

    146 thinkpad i series 1400 user's reference.

  • Page 163: Index

    Index a america online 119 attaching 66 audio cd control panel, location 3 audio cd power button, location 3 audio cd status, location 3 audio problems 100 b backing up the system 35 battery pack latch location 6 location 5 maximizing operation 41 maximizing the battery life 86 preserving 41 replaci...

  • Page 164

    External mouse (continued) attaching 56 external-input-device connector location 4 f facsimile assistance 117 faq 82 features 124 fn key location 3 fn key functions 11 frequently asked questions 82 g getting service 116 h handling the computer 38 hardware specifications 126 headphone jack, location ...

  • Page 165

    P parallel port location 4 password changing 77 entering 74 removing 77 setting 76 types 74 using 74 pc card 67, 68 problems 102 pc card eject buttons, location 3 pc card slots, location 3 play/pause button, location 3 port replicator 70 power cords 127 power jack, location 4 power management proper...

  • Page 166

    Trackpoint (continued) tips on using 10 using 9 trackpoint, setting 83 troubleshooting audio problems 100 battery problems 98 cd-rom problems 99 charts 90 error codes 91 error messages 91 external monitor problems 104 guide 89 hibernation problems 95 indicator problems 98 input problems 93 lcd probl...