- DL manuals
- IBM
- Server
- THINKPAD T42 -
- Service Manual
IBM THINKPAD T42 - Service Manual - About
About
This
Book
This
book
provides
information
on
how
to
use
diagnostics,
use
service
aids,
and
verify
system
operation.
This
book
also
provides
information
to
help
you
solve
some
of
the
simpler
problems
that
might
occur.
ISO
9000
ISO
9000
registered
quality
systems
were
used
in
the
development
and
manufacturing
of
this
product.
Highlighting
The
following
highlighting
conventions
are
used
in
this
book:
Bold
Identifies
commands,
subroutines,
keywords,
files,
structures,
directories,
and
other
items
whose
names
are
predefined
by
the
system.
Also
identifies
graphical
objects
such
as
buttons,
labels,
and
icons
that
the
user
selects.
Italics
Identifies
parameters
whose
actual
names
or
values
are
to
be
supplied
by
the
user.
Monospace
Identifies
examples
of
specific
data
values,
examples
of
text
similar
to
what
you
might
see
displayed,
examples
of
portions
of
program
code
similar
to
what
you
might
write
as
a
programmer,
messages
from
the
system,
or
information
you
should
actually
type.
Accessing
Information
IBM
Eserver
pSeries
hardware
publications
are
available
online.
To
access
the
online
hardware
publications,
see
the
IBM
Eserver
pSeries
and
AIX
Information
Center
at
http://publib16.boulder.ibm.com/pseries/index.htm.
Click
hardware
documentation
Documentation
for
the
AIX
operating
system
is
available
at
the
IBM
Eserver
pSeries
and
AIX
Information
Center
at
http://publib16.boulder.ibm.com/pseries/index.htm.
Click
AIX
documentation.
The
AIX
Documentation
CD
contains
the
base
set
of
publications
for
the
operating
system,
including
system-management
and
end-user
documentation.
Related
Publications
The
following
publications
are
available:
v
The
Diagnostic
Information
for
Multiple
Bus
Systems,
order
number
SA38-0509,
contains
diagnostic
information,
service
request
numbers
(SRNs),
and
failing
function
codes
(FFCs).
v
The
Adapters,
Devices,
and
Cable
Information
for
Multiple
Bus
Systems,
order
number
SA38-0516
contains
information
about
adapters,
devices,
and
cables
for
your
system.
This
manual
is
intended
to
supplement
the
service
information
found
in
the
Diagnostic
Information
for
Multiple
Bus
Systems.
v
The
Site
and
Hardware
Planning
Information,
order
number
SA38-0508,
contains
specifications
to
help
you
do
space
and
environmental
planning
before
your
system
is
installed.
Trademarks
The
following
terms
are
trademarks
of
International
Business
Machines
Corporation
in
the
United
States,
other
countries,
or
both:
v
AIX
v
IBM
v
Eserver
v
pSeries
ix
Summary of THINKPAD T42 -
Page 1
7014 series model t00 and model t42 system rack service guide sa38-0577-05 e rserver.
Page 3
7014 series model t00 and model t42 system rack service guide sa38-0577-05 erserver.
Page 4
Sixth edition (november 2003) before using this information and the product it supports, read the information in “safety notices” on page v, appendix a, “environmental notices,” on page 61, and appendix b, “notices,” on page 67. A reader’s comment form is provided at the back of this publication. If...
Page 5: Contents
Contents safety notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V laser safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vi data integrity and verification ...
Page 6
Removal and replacement of the -48 v dc circuit breaker . . . . . . . . . . . . . . . . . 36 removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 removal and replacement of the front or rear ...
Page 7: Safety
Safety notices a danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. V v v 17 v 21 v 25 a caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. V v v 15 v 17 v 18 v 25 v ...
Page 8
Danger to prevent electrical shock hazard, disconnect all power cables from the electrical outlet before relocating the system. D01 caution: this unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect two power supply cords before servicing. C21 laser safety inf...
Page 9: Data
Data integrity and verification ibm computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures mu...
Page 10
Viii 7014 model t00, and model t42 service guide.
Page 11: About
About this book this book provides information on how to use diagnostics, use service aids, and verify system operation. This book also provides information to help you solve some of the simpler problems that might occur. Iso 9000 iso 9000 registered quality systems were used in the development and ...
Page 12
V rs/6000 other company, product, and service names may be trademarks or service marks of others. X 7014 model t00, and model t42 service guide.
Page 13: Chapter
Chapter 1. Reference information this chapter contains information about the locations of rack features, power distribution, and rack specifications. Types of power distribution power is distributed to the devices and drawers in the rack by ac power distribution buses or by a dc power distribution p...
Page 14
Ac rack information this section contains information about ac rack components. Ac power distribution bus there are two types of ac power distribution buses: v type 6 power distribution buses have six iec320-c13, 200 v to 240 v ac outlets. An additional two front outlets have limited access, as show...
Page 15
The following illustration shows the type 6 power distribution bus. L1 l1 l1 l1 cb1 cb2 cb3 cb4 cb5 cb6 r6 r5 r4 r3 r2 r1 cb8 cb7 r7 r8 1 2 3 4 5 6 7 8 1 rear view of the rack 5 reset buttons (two facing the front of the rack) 2 power distribution bus 6 reset buttons 3 view of the power distribution...
Page 16
The following illustration shows the type 7 power distribution bus. R1 r2 r3 r4 r5 r6 r7 r8 r9 off 1 2 3 4 5 6 9 7 8 1 circuit breaker 1 6 circuit breaker in tripped position 2 circuit breaker 2 7 circuit breaker status lamp 3 circuit breaker 3 8 front of power distribution bus 4 power cord (plug co...
Page 17
For type 6 buses, the ac power is not switched prior to the individual power outlet circuit breakers. 1 1a 4a 5a 6a 7a 8a 3a 2a 2 3 4 5 6 7 8 9 12 11 10 1a reset circuit breaker 1 7a reset circuit breaker 7 2a reset circuit breaker 2 8a reset circuit breaker 8 3a reset circuit breaker 3 9 ac outlets...
Page 18
The following illustration shows the type 7 single phase power distribution bus. 1a 2a 5 r1 r2 r3 r4 r5 r6 3a r7 r8 r9 4 1a circuit breaker 1 (15 amp) 4 ac power input 2a circuit breaker 2 (15 amp) 5 ac outlets (quantity 9) 3a circuit breaker 3 (15 amp) note: the maximum total amperes is 24 amps. 6 ...
Page 19
The following illustration shows the type 7 three phase power distribution bus. Circuit breaker 1 20a circuit breaker 4 20a circuit breaker 5 20a circuit breaker 2 20a ac outlets (11) r1 r2 r3 r4 r5 r6 r10 r11 circuit breaker 3 20a r7 r8 r9 ac power input type 7 three phase power distribution bus ph...
Page 20
The following illustration shows the 9188/7188 power distribution bus. 1a circuit breaker 1 (20 amp) 1f circuit breaker 6 (20 amp) 1b circuit breaker 2 (20 amp) 2 ac power input 1c circuit breaker 3 (20 amp) j1–j12 ac outlets 1d circuit breaker 4 (20 amp) 1e circuit breaker 5 (20 amp) 8 7014 model t...
Page 21
Ac power distribution bus illustration when the drawer power cords are plugged into the outlets, there should be less than 1 ohm resistance between the drawer frames or the rack frame. Power distribution bus outlets for peripherals (two facing front of rack) optional drawer optional drawer optional ...
Page 22
Dc rack information this section contains information about dc rack components. Dc power distribution panel a dc power distribution panel can be installed on the top of the rack to distribute -48 v dc power to the drawers and devices in the rack. The dc power distribution panel provides separate cir...
Page 23
Dc rack configuration the dc rack must be connected to an external -48 v dc power source. The -48 v dc power source must be electrically isolated from the ac power source. In addition, the -48 v dc source must be grounded. The dc rack can be connected to one or two -48 v dc power source to provide r...
Page 24
When the drawer power cords are connected to the dc power distribution panel, make sure there is less than 1 ohm resistance between the drawer frames or the rack frame. Dc rack power cables the customer provides the power cables from the -48 v dc power source to the dc power distribution panel. The ...
Page 25
Specifications for 7014 series model t00 and model t42 system rack racks this section contains specifications for the 7014 series model t00 and model t42 system rack racks. Dimensions v t00 height: 1804 mm (71 in) v t00 height with power distribution panel: 1926 mm (75.8 in) v t42 height: 2015 mm (7...
Page 26
Service inspection guide perform a service inspection on the rack when any of the following conditions occur: v the rack is inspected under a maintenance agreement. V service is requested and service has not recently been performed. V an alterations-and-attachments review is performed. V changes hav...
Page 27
2. If the rack is not bolted down, ensure that the stabilizers are firmly attached to both the bottom front and bottom rear of the rack. Caution: the stabilizer must be firmly attached to the bottom front of the rack to prevent the rack from turning over when the drawers are pulled out of the rack. ...
Page 28
13. If your rack is an ac rack, do the following: a. With the external power cable connected to the system unit, check for 0.1 ohm or less resistance between the ground lug on the external power cable plug and the metal frame. L1 l1 l1 1 2 1 rear view of rack 2 ohm meter b. Using the appropriate pro...
Page 29: Chapter
Chapter 2. Maintenance analysis procedures (maps) this chapter provides diagnostic steps for detecting power problems in the rack. Use these power maps only if you are directed here from a map step in the diagnostic information for multiple bus systems. If your rack has a power distribution panel, f...
Page 30
Step 1520-2 check the circuit breaker for the drawer that does not have power. Is the circuit breaker tripped? No go to “step 1520-7.” yes reset the circuit breaker by turning the circuit breaker off, then on. Go to “step 1520-3.” step 1520-3 is there power to the drawer? No check the circuit breake...
Page 31
Step 1520-8 is there power to the drawer? No go to “step 1520-9.” yes go to ″map 0410: repair checkout ″ in the diagnostic information for multiple bus systems. Step 1520-9 set the circuit breaker to the off position, and replace the power cable between the circuit breaker and the device. Is there p...
Page 32
Step 1520-13 set all of the circuit breaker switches on the power distribution panel to the on position. Do all the power supplies on the devices have power? No go to “step 1520-14.” yes go to ″map 0410: repair checkout ″ in the diagnostic information for multiple bus systems. Step 1520-14 1. Ensure...
Page 33
Map 1522: ac power distribution bus - power map purpose of this map this procedure is used to locate power problems in the power distribution bus. If a problem is detected, this procedure will help you isolate the failing field replaceable unit (fru). If the rack contains more than one power distrib...
Page 34
Step 1522-2 if the system is not receiving power and the led on the power distribution bus is off, unplug the customer’s power cable from the uninterruptible power source, and then plug the customer’s power cable into the power distribution bus. The green leds located on the power distribution bus i...
Page 35
Step 1522-7 1. Plug the drawer power cable into another outlet on the power distribution bus. 2. Turn on power to the drawer. Did the drawer power light come on and stay on? No go to “step 1522-8.” yes the first outlet is defective. Use the second outlet, or exchange the power distribution bus, and ...
Page 36
24 7014 model t00, and model t42 service guide.
Page 37: Chapter
Chapter 3. Removal and replacement procedures this chapter contains information about powering the rack on and off, and removing and replacing components. Use the correct power-on and power-off procedure for the type of power distribution used in your rack. Safety notices this section contains safet...
Page 38
2. If more than one ac power distribution bus is installed in the rack, plug the power cable of each into the customer’s ac power outlet. Caution: this product is equipped with a three-wire power cable and plug for the user’s safety. Use this power cable with a properly grounded electrical outlet to...
Page 39
Power-off procedure with the ac power distribution bus this section covers the ac power-off procedure. 1. Be sure the operating system is shut down. See “operating system shutdown” on page 25. 2. Power off each of the drawers installed in the rack. For more information, refer to the service guide fo...
Page 40
1 2 3 4 5 6 7 8 1 2 1 power status connections for side a circuit breaker 2 power status connections for side b circuit breaker 2. Using a polarity-sensitive multimeter, ensure that the voltage and polarity are correct at the dc power distribution panel (check both the -48 v dc bus and the -48 v dc ...
Page 41
Power-off procedure with the dc power distribution panel this section covers the power-off procedure for the dc rack. 1. Be sure the operating system is shut down. See “operating system shutdown” on page 25. 2. Turn off power to all devices and drawers in the rack. For more information, refer to the...
Page 42
For illustration purposes, the type 6 power distribution bus is shown. However, this procedure also applies to the type 7 and 9188/7188 power distribution buses. L1 l1 l1 l1 cb1 cb2 cb3 cb4 cb5 cb6 r6 r5 r4 r3 r2 r1 cb8 cb7 r7 r8 1 2 3 4 5 6 7 8 1 rear view of the rack 5 reset buttons (two facing th...
Page 43
6. On 9188 or 7188 ac power distribution buses only, remove the top and bottom l-bracket on the pdu via the two screws per bracket. Replacement this section covers the replacement for the ac power distribution bus. 1. On 9188 or 7188 ac power distribution buses only, install the top and bottom l-bra...
Page 44
The following illustration shows a typical dc power distribution panel (internal view). 1 2 9 5 8 3 4 6 7 1 mounting screws 6 front bezel 2 top cover 7 bezel mounting screws 3 bus bar shield (insulation) 8 circuit breaker switches 4 terminal block (both sides of the rear cover) 9 circuit breaker pos...
Page 45
11. Remove the four mounting screws that attach the dc power distribution panel to the top of the rack, and remove the panel. 5 4 3 2 1 1 ground wire with connector 4 ground wire connector 2 mounting screw (quantity 4) 5 mounting screw (this screw secures both the power distribution panel and the gr...
Page 46
Replacement this section covers the replacement procedure for the dc power distribution panel. 1. If it is not already off, remove the top cover of the dc power distribution panel. 2. Remove the shield. 3. Place the dc power distribution panel in position on the top of the rack, and install the four...
Page 47
10. If necessary, replace the cable channel cover. 1 2 6 5 4 3 1 mounting screw (quantity 4) 4 shield 2 cable channel cover 5 power distribution panel (pdp) 3 mounting screw (quantity 6) 6 front of rack 11. Have the customer turn on the -48 v dc power source. 12. Follow the steps in “power-on proced...
Page 48
Removal and replacement of the -48 v dc circuit breaker this section covers the removal and replacement procedure for the -48 v dc circuit breaker. Caution: energy hazard, remove power before servicing. Disconnect two power supply cords. C23 removal this section covers the removal procedures for the...
Page 49
7. Using a multimeter, verify that no voltage exists between the -48 v dc bus bars and the -48 v dc return bus bars, a and b sides. 8. Record the locations of all cables or wires connected to the three connector pins on the circuit breaker that is being removed. Disconnect the wires from the three c...
Page 50
11. Remove the two mounting screws holding the circuit breaker to the panel. Then remove the circuit breaker from the inside of the panel. 2 1 1 front view of power distribution panel (without bezel) 2 mounting screws note: the pdp shown is for reference only. Replacement this section covers the rep...
Page 51
Removal and replacement of the front or rear door it is possible that inspection or service procedures for certain drawers might require removing the front or rear door for better access. If this is necessary, follow these instructions. Removal this section covers the removal procedure for the front...
Page 52
Relocating rack(s) to relocate a rack refer to step-by-step instructions described in the 7014 series model t00 and model t42 system rack installation guide, order number sa38-0614. 40 7014 model t00, and model t42 service guide.
Page 53: Chapter
Chapter 4. Parts information this chapter contains detailed drawings, field replaceable unit (fru) part numbers, and part descriptions for a 7014 series model t00 and t42 rack. Covers 3 10 2 4 5 6 7 1 12 11 7 8 11 table 1. Frames, side panels, and top cover index number fru part number units per ass...
Page 54
Table 1. Frames, side panels, and top cover (continued) index number fru part number units per assembly description 05n6477 2 side panel (t00 & t42, white) 3 21l4290 1 top cover (t00 & t42, white, t42 cable access) 21l4277 1 top cover (t00 & t42, black, t42 cable access) 9 51h9502 11 hook-and-loop f...
Page 55
Table 5. Rear door index number fru part number units per assembly description note: see table 6 for mounting hardware 10 11p0725 1 t00, with foam, round, white (20 mm) 11p0723 1 t42, with foam, round, white (20 mm) 21p4468 1 t00, with foam, hex, black (20 mm) 21p4467 1 t42, with foam, hex, black (2...
Page 56
Model t42 top frame index number fru part number units per assembly description 1 **21l4296 1 top frame ** this is the only orderable top frame fru number. This part has a default color of white. If you need to have a black top frame, you will need to request it when placing the order along with the...
Page 57
Earthquake brace 1 2 3 4 5 index number fru part number units per assembly description 1 05n4697 1 earthquake brace kit 2 * 2 hinge 3 * 1 spacer 4 * 7 screw 5 76x4687 1 bolt * shown for reference only. Chapter 4. Parts information 45.
Page 58
Blank fillers 2 1 4 5 5 5 5 6 6 6 3 index number fru part number units per assembly description 1 97h9754 as needed 1u filler snap (black) 62x3443 as needed 1u filler snap (white) 2 97h9755 as needed 3u filler snap (black) 62x3444 as needed 3u filler snap (white) 3 12j4072 as needed 4 12j4073 as nee...
Page 59
Power distribution bus 1 2 3 index number fru part number units per assembly description 1 00p2200 1 type 6 power distribution panel (1 phase u.S.) 00p2201 1 type 6 power distribution panel (2/3 phase) 00p2202 1 type 6 power distribution panel (3 phase) 00p22023 1 type 6 power distribution panel (1 ...
Page 60
Index number fru part number units per assembly description 26k4247 1 9188/7188 power distribution panel (requires the l-bracket; screws from the existing 9188/7188 power distribution bus be removed and added to the fru) 2 1624779 4 nut clip 3 74f1823 4 screw note: for information on type 6 and type...
Page 61
Index number fru part number units per assembly description 2 44p1850 1 rear stabilizer kit (black) 2 44p1851 1 rear stabilizer kit (white) * * 4 screw, m8x25 button head (shipped as part of stabilizer kit) * shown for reference only. Screws are included in the stabilizer kits. Power distribution pa...
Page 62
Index number fru part number units per assembly description 7 93h7601 varies 1 amp circuit breaker 93h7600 varies 5 amp circuit breaker 08l0335 varies 20 amp circuit breaker 93h6391 varies 30 amp circuit breaker 8185537 varies 50 amp circuit breaker * shown for reference only. Power distribution pan...
Page 63
Leveling feet 1 1 1 1 2 2 2 2 3 index number fru part number units per assembly description 1 * 4 jam nut 2 * 4 leveling feet 3 31l8313 1 wrench * shown for reference only. Chapter 4. Parts information 51.
Page 64
Model t42 brace 1 1 2 2 rear of rack index number fru part number units per assembly description 1 12k0489 2 brace 2 * 4 bolt * shown for reference only. 52 7014 model t00, and model t42 service guide.
Page 65
Rack beacon assembly 1 2 4 4 3 5 6 7 index number fru part number units per assembly description 1 53p1775 1 cover 2 53p1774 1 power supply 3 53p2231 1 junction box assembly 4 53p1776 2 arm 5 53p3997 1 card assembly 6 53p1777 1 lens 7 53p2236 1 cable not shown 53p2237 varies usb cable not shown 53p2...
Page 66
Model t42 kits (for reference only) index number fru part number units per assembly description 1 05n4696 2 ac plate assembly (black) 1 05n4695 2 ac plate assembly (white) 3 31l8301 1 bolt down 4 05n6800 1 trim decorative (black t00 only) 5 11p0488 1 trim decorative (white t00 only) 6 11p0463 1 trim...
Page 67
Power cords 1 2 3 4 6 5 index number fru part number units per assembly country or region 1 11f0113 1 u.S. Standard, type 12 plug, l6-30p twist-lock connector, 14 foot cord 30 a, single phase u.S.A., canada anguilla, antigua, cape verde islands, cayman islands, french polynesia, honduras, montserrat...
Page 68
Index number fru part number units per assembly country or region 1 64p1244 1 linecord, pdu to wall, 14 foot (3ph/24a, utg0247, iec309 32a 3p+n+g) 1 64p1245 1 linecord, pdu to wall, 14 foot (200-240v/48a, utg0247, iec309 63a p+n+g) 64p1246 1 linecord, pdu to wall, 14 foot (200-240v/48a, utg0247, iec...
Page 69
Index number fru part number units per assembly country or region 3 11f0107 1 30 a, single phase, pdl connector wilco wp, type pdl plug, 14 foot cord australia chapter 4. Parts information 57.
Page 70
Index number fru part number units per assembly country or region 4 21h7693 1 32 a, single phase, three pin connector iec 309, type 46 connector (2 power + ground), 14 foot cord abu dubai, albania, algeria, angola, armenia, bahrain, belarus, belgium, benin, bosnia, botswana, brazil, bulgaria, burkin...
Page 71
Index number fru part number units per assembly country or region 5 88g4763 1 32 a, 2 of 3 phase, five pin connector iec 309, type 46 connector (3 power + neutral + ground), 14 foot cord austria, czech republic, denmark, estonia, finland, israel, latvia, liechtenstein, lithuania, netherlands, norway...
Page 72
60 7014 model t00, and model t42 service guide.
Page 73: Appendix
Appendix a. Environmental notices product recycling and disposal this unit contains materials such as circuit boards, cables, electromagnetic compatibility gaskets and connectors which may contain lead and copper/beryllium alloys that require special handling and disposal at end of life. Before this...
Page 74
Dette produkt kan indeholde et f orseglet batteri, der indeholder bly, nikkel-kadmium, nikkel-metal-hydrid, litium eller litium-ion. Der er flere oplysninger om batter iet i bruger- eller servicevejledningen. Batteriet må ikke kasseres sammen med det almindelige aff ald. Batteriet skal kasseres i he...
Page 75
Questo prodotto potrebbe contenere una batteria al piombo, al nichel-cadmio, all ’idruro di nichel, al litio o agli ioni di litio. Consultare il manuale utente o il manuale di assistenza per informazioni specifiche sulla batteria. La batteria deve essere appropriatamente riciclata o smaltita. Il ser...
Page 76
Produkten kan innehålla ett förseglat batteri av någon av typerna blyackumulator , nickel-kadmium, nickel-metallhydrid, litium eller litiumjon. Detaljerad batteriinformation finns i användar - eller servicehandboken. Batteriet måste lämnas till återvinning eller kastas på ett miljösäkert sätt. Det k...
Page 77
In the united states, ibm has established a collection process for reuse, recycling, or proper disposal of used ibm sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from ibm equipment. For information on proper disposal of these batteries, please contact ibm at 1-800-4...
Page 78
Acoustical noise emissions the equivalent continuous a-weighted sound pressure level at workstations (emission sound pressure level at the 1-meter bystander positions) does not exceed 70 db(a). Der geräuschpegel der einheit ist kleiner oder gleich 70 db(a). Declared acoustical noise emissions there ...
Page 79: Appendix
Appendix b. Notices this information was developed for products and services offered in the u.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services ...
Page 80
68 7014 model t00, and model t42 service guide.
Page 81: Index
Index special characters -48 v dc circuit breaker removal and replacement 36 a about this book ix ac power distribution bus 2 ac power distribution bus illustration 9 ac power distribution bus power-off procedure 27 ac power distribution bus power-on procedure 25 ac power distribution bus removal an...
Page 82
Publications, online ix r rack specifications 13 rack, relocating 40 recycling 61 reference information 1 ac power cables, external 9 ac rack information 2 bus, ac power distribution 2 cables, external ac power 9 dc power distribution and ground illustration 11 dc power distribution panel 10 dc rack...
Page 83: Readers’
Readers’ comments — we’d like to hear from you 7014 series model t00 and model t42 system rack service guide publication no. Sa38-0577-05 overall, how satisfied are you with the information in this book? Very satisfied satisfied neutral dissatisfied very dissatisfied overall satisfaction h h h h h h...
Page 84: Business
Readers’ comments — we’d like to hear from you sa38-0577-05 sa38-0577-05 cut or fold along line cut or fold along line fold and tape please do not staple fold and tape fold and tape please do not staple fold and tape no postage necessary if mailed in the united states business reply mail first-class...
Page 86
Printed in usa november 2003 sa38-0577-05.